# Page 3 | PushPress Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is PushPress the right Fitness solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172781/PushPress/reviews

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PushPress

4.7 (185)

[View alternatives](https://www.capterra.com/p/172781/PushPress/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of PushPress

## Showing most helpful reviews

Showing 51-75 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maria E.  
Creative Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Organized, efficient and growing!"

September 6, 2018

5.0

Pushpress is too helpful of a software to skip. It's not worth your time trying to do it all yourself, when Pushpress is around!

Pros

Love that the creators of the software are constantly improving, updating features, listening to what their clients need and evolving the software to suit. If you have a question they get back to you really fast. They feel really personable and attentive.

Cons

Everything I've had suggestions on, they've listened to for future updates. They've already taken care of some of the suggestions. No complaints.

Review Source

JM

Joe M.  
Owner/Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Build your business on a platform that cares about your success!"

March 26, 2020

5.0

The best! Excellent software aside, Push Press has proven their value to me by adding priceless resources such as the support of mentors to get my business moving in the right direction. 100%; Push Press is the reason my gym became profitable.

Pros

It works consistently! No crashes during peak hours and immediate response from customer support.

Cons

There are a few features I would like to see added in the future, i.e. the ability to direct certain emails to specific individuals on my team only (by individual; not by role).

Reason for choosing PushPress

After extensive research, they proved to be the best possible option for what I was looking to build for my businesses operations.

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Because I care about my business and pride myself on delivering a solid, professional customer experience every time. Wodify's consistant faults and failures cost me sales on more than one occasion.

Review Source

Response from PushPress

March 27, 2020

Thank you so much for your review Joe! Hearing feedback like this is what really pumps us up!!! Our mission is to help gym owners succeed in every way we can, we will always fight for that end goal. Communications upgrade is on the table. It's been designed and comped. Latest coronavirus craze has pushed back some development and product efforts as we shifted attention to things that matter with this new way we all need to do business.

SH

Sommer H.  
Co-Owner/Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Worth it!"

March 26, 2020

4.0

This programmed has allowed me to integrate purchased programming and save so many hours! Love the app for clients, super easy to navigate!

Pros

I love how this integrated with SugarWOD and it's ease of use.

Cons

There are a few features lacking on the reporting and invoicing side.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing PushPress

Ease of use, intuitive layout

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Available features, price

Review Source

Response from PushPress

March 30, 2020

Sommer - thank you so much for the feedback! Make sure to drop some suggestions to our Success team - so we can try to understand where we're lacking for reporting and invoicing. Our mission is to nail it across the board and would love to understand.

EM

Eric M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "PushPress Review"

September 10, 2019

5.0

We are able to work ease set up our processes for a better business. I have able to track the metrics each day/week/month to further grow my business.

Pros

I love the ease at which my PARISI can set up everything needed for customers. We can send out waivers, transaction requests as well as follow up in a timely fashion to anything our clients needs.

Cons

I would say nothing had even crossed my mind agony what is wrong with the software. I feel their is no weakness!

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing PushPress

Just was a better fit with Push Press and the customer service was OUTSTANDING!!!

Review Source

Response from PushPress

September 20, 2019

That's great to hear, Eric! With everything gym owners have going on, remembering to respond to clients can be a challenge. I'm glad we're able to help!

JM

Justin M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Push Press Review"

September 16, 2019

5.0

Pros

I like the ease of use. Having used multiple member management services, Push Press has been the easiest to navigate and learn.

Cons

I wish there were more reporting features such as upcoming bills and upgrading memberships. As of now I need to delete a membership and then issue a new one. It would be easier to just have an upgrade feature.

Review Source

Response from PushPress

September 23, 2019

Hey Justin, we're glad that you find the system easy to use! Our developers are working on some additional reporting features that will be released in the future, including more customization. Thank you for the feedback!

JE

Jaime E.  
Owner/Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Pushing PushPress "

May 14, 2019

4.0

Overall, PushPress makes running a gym significantly easier. Automated memberships alone are worth the time saved to run memberships.

Pros

\-automation -customer service -cyber security This software allows for quick charges on items, event setup, attendance tracking, and member communication among other things. I appreciate the automatic drafting of memberships which takes the thinking out of the equation so I can focus on my actual business.

Cons

\-membership cancellations -could use a point of sale device -cost per transaction Memberships cancelling is tough to navigate at times. It would be convenient to have a device for sales similar to the Square System. Personally looking forward to a less expensive option for transactions.

Review Source

JL

Jason L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Can you add a 6 start option?!"

March 31, 2020

5.0

Excellent ... Customer service is the best I have ever experienced!

Pros

It's so easy to use and any info I need is very easy to access.

Cons

Wish I could select the day I wanted to see for the "my day" section on the dashboard

Alternatives considered

[Wodify](https://www.capterra.com/p/159663/Wodify/)[Xplor Triib](https://www.capterra.com/p/152015/TRIIB/)

Reason for choosing PushPress

Their growing reputation from other gym owners.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Rising cost of zen planner.

Review Source

Response from PushPress

April 6, 2020

Jason! Thank you so much for the review. We view customer success as our only mission here - including the support you're getting from our team! (but also including the software and the education we can provide)

Colby B.  
Owner/Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Poor, slow customer service. Inconsistent platform. "

September 6, 2018

1.0

Negative. Initially, we were sold on the ease of use. However, after using the software day to day (for over a year) and having issues, we quickly realized this was not the standard. Integrations are clumsy to utilize, member communication is limited and only works for short messages, and customer support is lagging. Billing is also erratic and unpredictable with members being re-charged for past purchases without explanation.

Pros

The initial “proposed” ease of use was the selling point for us.

Cons

Unpredictability and inconsistent customer support.

Review Source

CP

Charles P.  
Gym Owner and Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Keeping it Simple"

March 31, 2020

5.0

Pros

Simple and and very easy to use. Customer support was super quick.

Cons

Personal training tracking and scheduling and billing. There isn’t an easy way to use it for recurring clients because half my business is personal training and it doesn’t work well with this.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing PushPress

Simplicity.

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Price point

Review Source

Response from PushPress

April 6, 2020

Charles, thank you so much for your feedback! Our goal is to make the simplest, most robust platform that allows you to run your gym without dealing with the headaches of a complicated software.

JH

Jessica H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Business Anytime You Need It"

May 10, 2019

5.0

I’ve been with Pushpress since 2016. I have recommended them countless times and will continue to support them. They’ve built an amazing platform for ease of use and the features keep coming all while they grow and add clients.

Pros

The ease of use. It’s intuitive and you can get the information you need/want with a click or two. Time is money and as a mother and business owner I need my software to work in my office and on my phone on the go. It checks all of the boxes I need to be successful. Thank you Pushpress team.

Cons

I don’t have a least. If I had to choose one maybe the quirks that arise here and there. However, the team is always there for you to fix any issues and weekly big fixes allow for constant upgrades.

Review Source

TS

Theresa S.  
Gym Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Consistently exceeds my expectations - Leaders in the Fitness industry "

April 3, 2020

5.0

The developers of this platform are gym owners themselves, and it shows. This software helps from following up on leads, to forecasting sales and revenue- even payroll and keeping track of t-shirt inventory. Tech support is responsive and has provided clear solutions for anything I contact them about. If they asked me to marry the I'd say yes. ;)

Pros

Intuitive, easy to use for both me and my members. Everything you need in one place.

Cons

I would like to have less problems syncing devices with Check in-app. It unsynced a couple of times and it was a hassle to correct. But tech support was responsive each time.

Reason for choosing PushPress

Prices, functionality, and people.

Review Source

Response from PushPress

April 6, 2020

Theresa, Thank you for the review! Sorry to hear you've had some issues with the pairing of our apps, we will continue to keep an eye on that. Glad to hear our success team has been of help to you - it's very important to us to have lightning fast, educated success reps!

TR

Tiffany R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "AwesomeSauce"

March 28, 2020

5.0

The customer service is outstanding. The guys/gals behind the scenes really love what they do so they are more than helpful to help you help your clients. I couldn't have asked for a better support system or cheer team.

Pros

This is such an awesome product to manage clients. You can create tons of plans, keep track of attendance, sell products/merchandise and easily keep track of it all.

Cons

I don't like the way it says "edit" at the bottom of the "edit" page. I wish it would say "save changes?" or something to that effect.

Reason for choosing PushPress

They were amazing and the product is so user-friendly!

Switched from

[Pike13](https://www.capterra.com/p/225933/Pike13/)

Easier to use and cheaper

Review Source

Response from PushPress

March 30, 2020

Tiffany - we love our Stroller Strong Moms! Thank you for the feedback! Really happy our customer success team is providing great value for you - it's one of our core tenants to make sure your team is well super well supported.

SM

Sarah M.  
CrossFit Affiliate owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wouldn’t want to do business without it!"

October 23, 2019

5.0

PP has been a game changer for us. From our early days of just using it to collect membership fees to now when we are far more involved with its capabilities, the customer service and integrations have bee phenomenal.

Pros

I love how easy to use this software is to use and the customer service is top notch!! We utilize it for events, product sales, besides the overall membership management!

Cons

No true cons that we have come across! Early on, it didn’t have as many integrations as it does now.

Review Source

Response from PushPress

November 5, 2019

We appreciate you taking the time to leave a review, Sarah! Our goal is to make the lives of gym owners a little bit easier, so to hear that we've been a game changer for you is beyond exciting. Thanks for being on the team!

RC

Ryder C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PushPress is by far the best CRM software for CF available"

April 7, 2020

4.0

Awesome. It makes running my gym easier by allowing my staff to operate a user friendly system.

Pros

Customer Service is immediate with responses and resources for me to achieve my goals. I speak with the CS team multiple times a week and every single time, each and every one of the does a ELITE job. Everytime I see a complaint about a gym CRM on the Affiliate Owner page... I usually chuckle because I never have whatever problem they are having.

Cons

Not many, i have several tickets for suggestions I have submitted over the years. Many have actually been incorporated into updates... that's pretty cool.

Reason for choosing PushPress

Price and functionality

Review Source

TE

Tyler E.  
Gym Owner/Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Thoughts on Push Press"

May 6, 2019

4.0

The software is pretty consistent and I can certainly rely on it to get the job done

Pros

I like that Push Press attempts to offer all the features a gym business would need

Cons

I feel like because this software tries to do everything, it struggles to do any one thing particularly well

Review Source

Response from PushPress

May 8, 2019

Tyler, thank you for the review! Although we have been the first in our industry to claim "all in ones are a failed concept, because they cannot do anything very well", it is indeed hard to meet all the needs of a gym owner and do everything exceptional. Our goal is to keep everything as simple and streamlined as well can to hit that "exceptional" mark for as many clients as we can. Any way we can improve things, do not hesitate to let us know!

PW

Preston W.  
CF-L1 Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Product"

May 3, 2019

4.0

Overall the product is easy to get around and can provide, not only ease of use with products, payroll, and member accounts, but accurate information on member consistency and growth.

Pros

This software allows our gym to easily manage memberships. We can see our new leads, who has been showing up, to the gym, and who we need to reach out to to provide a better service and get them back in the gym. We can easily add new products for members to purchase via the product page. There is also a very seamless payroll system in place as well which makes getting paid the correct hours very easy.

Cons

The only thing I don’t like is that there isn’t a seamless way for members to log themselves in for the day through a partnering app such as SugarWOD. I have to manually enter names and check members in.

Review Source

JB

John B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Gym Management Software Period"

March 26, 2020

5.0

Like my title says "Best Gym Management Software period!"

Pros

Ease of use for my members and my staff. Best Customer Support!

Cons

Nothing, everything exceeds my expectations

Alternatives considered

[Xplor Triib](https://www.capterra.com/p/152015/TRIIB/)

Reason for choosing PushPress

Triib didn't come close to doing what I needed it to do for my business

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Better more reliable platform. Better pricing. Best Customer Support

Review Source

Response from PushPress

April 6, 2020

Thanks so much, John!! We're so happy that you joined us :)

SH

Stephen H.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best decision ever"

May 3, 2019

5.0

We are seeing more traffic than ever due to the enhanced user experience. The days of paper waivers, emailing with drop-ins and potential members are long gone.

Pros

This software has fully automated my CrossFit affiliate. We are able to do everything needed with it. It has transformed our retail point of sale which used to be a pain for members. We have been able to run better reports, setup events, and it integrates with all of our existing communication tools (slack, mail chimp, etc). Their customer service is fast and prompt to resolve any issues or problems you might have.

Cons

The PushPress team is constantly updating to make the platform better so there can be some features that are not fully functional for very short periods of time. It has not been an issue for our day to day operations. My only suggestion would be a staff app so it isn’t just browser based for employees and managers. I’m sure this is in the pipeline.

Review Source

Trevor M.  
Co-Founder  
  
Used the software for: 6-12 months

### "Veteran owned! Big plus for us! The Push Press crew runs a great system with top notch support."

April 13, 2018

5.0

Pros

The service and the fact that they never stop improving! They are always adding features to make it easier for us as a box owner. We get compliments from athletes when they first join us on how easy they make it sign in or purchase items. When it's easy to buy from the store, your members will spend more money!

Cons

There is some back-end tracking things that aren't in place yet, but they are always adding new things as owners ask. So it's a con, but not one they do not try to make better for the user.

Review Source

MC

Matt C.  
Gym owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great service"

March 26, 2020

4.0

Pushpress makes it easy to process all kinds of payments, keep track of memebers, track inventory and more.

Pros

The customer service you get from PP is great. I truly feel like a value customer not just a easy payment. I get more help than i could ask for. They truly care about the success of their customers.

Cons

Sometimes it can be a bit confusing to navigate but not really that bad. The signing of memebrship could be a little more involved but you can work around it.

Review Source

Response from PushPress

April 6, 2020

We 100% agree! Our customer success team is full of people who really care about gym owners. Thanks for taking the time to leave us a review, Matt, we appreciate it!

AR

Aaron R.  
Head Trainer/Partner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Business Software for the Fitness Minded"

June 3, 2019

5.0

It's not that we are solving business problems, it's that Push Press doesn't create any for us to solve... There are always small kinks with updates but these are such a small issue and the support staff is always keen and quick to hear and fix.

Pros

Ease of use and seamless adjustments for membership options with our transient population have made a world of difference. Projections and past month metrics on income and retention are fantastic for assisting us with laying out plans for expansion and additions to the coaching staff.

Cons

Inability to customize mailing lists is a small flaw. We would like to see a current population map/overlay to know areas our members come from, or areas that are yet untapped potential. More data based metrics off check-ins. Plan vs plan, etc.

Review Source

CF

Cara F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "We just switched to PushPress and we love it! "

September 20, 2019

5.0

Pros

I like how easy it is to use. I love the daily update emails I get about transactions, birthdays, expired memberships etc. It were also so easy to switch from our old program to this new one.

Cons

There are still a few bugs to be figured out, but the customer support is so efficient and helpful that everything has been taken care of quickly.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Zenplanner was too messy, I was calling customer support daily, I had to go through multiple steps just to find out whose transactions failed, if there were birthdays that month and so on. Too many steps.

Review Source

Response from PushPress

September 30, 2019

Thanks, Cara! We're glad that you're enjoying your experience with PushPress. We look forward to continuing to exceed your expectations!

JS

John S.  
Owner/Operator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PushPress Client Review "

May 17, 2019

5.0

My experience with PushPress. The PushPress team and customer service are second to none.

Pros

I like how easy it is to use PushPress. The staff has gone above and beyond from day one and continually advances their services and products. I also like how easy it is to integrate the PushPress software with other apps and systems.

Cons

I don't like that I cannot pause memberships for a set duration so that the membership starts billing automatically after the end date.

Review Source

HS

Heather S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Highly recommend"

October 9, 2021

5.0

Push Press have been absolutely fantastic. Their customer service is outstanding and the software is so easy to use we had everything set up before the onboarding call. Our members also love the app.

Pros

This software is so intuitive we were able to set up everything before we even had the onboarding call.

Cons

Not much that I don't like. One thing would be in Australia it's common to pass transaction fees onto the customer. You can't do that automatically with Push Press.

Alternatives considered

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Reason for choosing PushPress

Functionality, customer service, price

Review Source

GH

Gretchen H.  
Owner/coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Push Press"

May 3, 2019

5.0

We are a small fitness studio and the software is plenty robust for our needs. I imagine as we grow, we will grow into some of the other features this program has to offer. Billing, scheduling, website, member app, have all been fantastic for us so far.

Pros

Very intuitive. Handles all the functions that I need it to for our small fitness studio. Interface is clean, easy to navigate. The response time for any help or support is very quick too.

Cons

Nothing so far, still consider myself a newish user:)

Alternatives considered

[Wodify](https://www.capterra.com/p/159663/Wodify/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing PushPress

It was the simplest and easiest to use that I found during the shopping around process. I felt like the support and guidance were far superior to the others.

Review Source

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