# PushPress Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PushPress the right Fitness solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172781/PushPress/reviews

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PushPress

4.7 (185)

[View alternatives](https://www.capterra.com/p/172781/PushPress/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PushPress

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

SD

Sean D

OwnerRestaurants, 51 - 200 employeesUsed the software for: 6-12 months.

“Our gym utilizes it, and its ability to update everyone immediately of changes, and ease to sort it is great.“

November 25, 2025

JE

JoAnn E

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial.

“The sales team put down other products.“

October 4, 2025

JH

Jason H

Athlete AdvocateHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months.

“I liked that it had automation built into it, but it needed to be more user friendly, app based for our members and staff.“

April 18, 2025

AB

Adam B

N/AComputer & Network Security, Self-employedUsed the software for: More than 2 years.

“They simply can't remove my identity from these gyms, nor were they able to generate receipts or sync my calendar as a result. When a customer requests to have their identity removed, this should be taken care of promptly. “

October 7, 2022

JH

Jason H

Athlete AdvocateHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months.

“We transitioned out of it to save money and have a more user friendly app for our membership.“

April 18, 2025

JK

Jon K

DirectorLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“Waivers were not added or duplicated causing member frustration or members to not have waivers at point of joining and classes disappeared, making bookings initially unreliable.“

February 4, 2023

TN

Tim N

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Push Press is super easy to use.“

May 19, 2025

JK

Jon K

DirectorLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“The website they designed took weeks to update and then due to more errors on their side it was not accepted by Google for the two weeks before and after the new gyms opened.“

February 4, 2023

## Showing most helpful reviews

Showing 1-25 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jennifer M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "The best Gym Software to grow "

January 14, 2025

5.0

We decided to transition middle of June and went live middle of July with our facility. Members really like it.

Pros

It is simple to use and easy to train others on how to use, their support is great - fast and knowledgeable. Adding in the extra apps like GROW have been critical to scaling our business up with less reliance on coaches to do admin work.

Cons

Coming from another software there were a few small issues with the same name but different function.

Alternatives considered

[Kilo](https://www.capterra.com/p/10011551/Kilo/)

Reason for choosing PushPress

In the sales process I had more trust over the Push Press team than the Kilo sales person

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

The software was hard to get reports I needed and the online integration for lead management was not available at that time. Also integration of common programming

Review Source

TN

Tim N.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best gym managment software on the market. "

May 19, 2025

5.0

very happy. I have used another gym managment software that was good. But PP took what was good and made it great.

Pros

Push Press is super easy to use. Learning to use this by using chat AI and customer service took no time at all.

Cons

There are still minor workflows or services that do not seem to work correctly. And customer service is not able to figure out what is going on.

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

PP just seemed to be more polished and had better cusomer care.

Review Source

JH

Jason H.  
Athlete Advocate  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good, but make it cleaner, more user friendly. "

April 18, 2025

3.0

I used Push Press for 6 months when I joined a CrossFit Box after remission from stage iv cancer. I had previously run in gym for 10 years and have used many CRM’s and programs like Push Press. We transitioned out of it to save money and have a more user friendly app for our membership.

Pros

I liked that it had automation built into it, but it needed to be more user friendly, app based for our members and staff.

Cons

Needed to be more user friendly and cleaner looking for users.

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Gym Software"

June 30, 2022

5.0

We have been extremely pleased with all aspects of the system. We have used ABC and Club Automation and for our simple needs this rocks it on all levels: price, product features, easy set up and integration, with great support.

Pros

We don't use all the features, but what we use works great and connects seamlessly to each module.

Cons

When we started using it we were hoping to connect it to our access system, but knew that was unlikely. As a 24-7 facility unattended access is needed and they seem to focus more on access when staffed. That's on us but would love to see some form of standard integration for more door access systems.

Reason for choosing PushPress

They offered the perfect mix up options, customer service and price.

Switched from

[ABC Ignite](https://www.capterra.com/p/104888/Datatrak/)[Club Automation](https://www.capterra.com/p/130770/Club-Automation/)

At the time ABC did not have a true cloud based system and was very price for our needs. Club Automation was a disaster from start to finish. It took four months for them to get it to work and then after just about every update something they fixed or added messed up something else.

Review Source

KF

Katie F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "So Happy We Made the Switch"

May 17, 2019

5.0

I could not be happier with this software, and I recommend it to literally everyone. The team behind it includes gym owners, developers, and designers who all work together on it. So it's super easy to use, and does all the things I need it to do. The product owners actively work on improving the software and are very receptive to and involved in the community of people using it. The customer service is exceptional. It was very easy to make the transition from our old software (MindBody). I stayed with MindBody \*way\* too long. My only regret is not making the switch sooner.

Pros

It does everything I need it to do, is super clear and easy to use, and the pricing is unbeatable for the value delivered.

Cons

There's no time clock feature and payroll is in beta. We have a small staff and use a spreadsheet to track time, so it's not a big deal. It is 100% worth it to use PushPress and keep track of time with other methods.

Alternatives considered

[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/)[GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Pike13](https://www.capterra.com/p/225933/Pike13/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing PushPress

It's owned and developed by gym owners and developers together. The price is amazing for what you get. The customer service is exceptional. It has an "open gym" checkin option. which not many software options do.

Review Source

JK

Jon K.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Really poor experience from PushPress"

February 4, 2023

1.0

Unfortunately, we've had a really poor experience with PushPress. The website they designed took weeks to update and then due to more errors on their side it was not accepted by Google for the two weeks before and after the new gyms opened. This had a huge impact as no one could view our website or join on line during pre sale and the few days after we opened. The customer service response was poor. We have had repeated issues with payments not being taken and embarrassment with prospective members being unable to pay. The system cannot adjust a start date and payments to the future, something that should be a simple, so is unusable for pre sales of gyms. None of this was highlighted in advance. I could go, on, but simply put the system has been unreliable and cost us money and time to date on bookings, payments and integration with google.

Pros

The App is user friendly and easy to use

Cons

The website integration failed to link my website to google, which had a massive impact on our gym launch. Payments are unreliable and have often failed, meaning unable to process payments. Waivers were not added or duplicated causing member frustration or members to not have waivers at point of joining and classes disappeared, making bookings initially unreliable.

Alternatives considered

[TeamUp](https://www.capterra.com/p/150357/Teamup/)

Reason for choosing PushPress

We felt that the all in one package and the way this was sold in as adaptable and simple would be right for our product. To date, its been a disaster

Review Source

AP

Alan P.  
Owner and head Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I'm so satisfied"

May 3, 2019

5.0

Day to day operations and metrics keep me on my toes and focused on growth as well as my bottom line.

Pros

I loved that the Credit Card software is part of the program. i love all the reports. I still haven't utilized everything that will be of use to me. It's really easy to customize programs for my clients.

Cons

I truly haven't bumped into anything I don't love yet. Give me another 6 months, maybe I'll find one.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing PushPress

It is hands down easier to use, streamlined and sensible.

Review Source

KO

Katie O.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great software for gym owners"

May 3, 2019

5.0

Pros

PushPress has made signing up for classes a breeze for our members. On the administrator end, it is very easy to see classes, payments, invoices, etc. Customer service is top notch, if we have questions they are quick with the answers. The price point is also great!

Cons

We haven't had any problems with the software at all.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing PushPress

The cost of PushPress was a much better fit for us as out member base grew.

Review Source

JE

JoAnn E.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great product for all gym management needs"

October 4, 2025

5.0

Did a trial and felt it was easy to use, combined all my gym needs into one space making business management seamless.

Pros

All in one system. Looking for management side plus software to let athletes track data. This software can handle all gym management needs, from leads, financial and athlete tracking.

Cons

The sales team put down other products. Pushy. I really liked push press, but felt the sales part was too pushy.

Switched from

[Kilo](https://www.capterra.com/p/10011551/Kilo/)

Cost and having everything in one platform.

Review Source

SD

Sean D.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Solid for our crew"

November 25, 2025

5.0

Overall, it's a 9/10 for me, just easy to use, the cost is very minimal, and its great to manage members,

Pros

Easy to use. Our gym utilizes it, and its ability to update everyone immediately of changes, and ease to sort it is great.

Cons

It takes a few moments to figure out where things are, but it's not a long issue. Just some of the features could be easier to find

Review Source

JB

John B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Gym Management Software Period"

March 26, 2020

5.0

Like my title says "Best Gym Management Software period!"

Pros

Ease of use for my members and my staff. Best Customer Support!

Cons

Nothing, everything exceeds my expectations

Alternatives considered

[Xplor Triib](https://www.capterra.com/p/152015/TRIIB/)

Reason for choosing PushPress

Triib didn't come close to doing what I needed it to do for my business

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Better more reliable platform. Better pricing. Best Customer Support

Review Source

Response from PushPress

April 6, 2020

Thanks so much, John!! We're so happy that you joined us :)

HF

Heather F.  
Owner/Operator/Coach  
  
Used the software for: 2+ years

### "Took us from looking mom and pop, to presenting like a well established business w/ a tech staff"

April 15, 2018

5.0

Pros

We run an athletic performance facility. A big portion of our athletes are below the age of 18. Pushpress allows the athlete/parent to sign the athlete up easily on line from landing pages. We are able to attach digital documents to the plans so waivers are signed by parent and stored digitally. Parents can pay online prior to attending class. We spend our time coaching instead of doing administrative task during our training times. Once an athlete is established and on a plan, the system does the rest..From recording check ins, to sending emails when punch cards are out. It keeps track of our payments and indicates who is late. It will flag athletes that have not paid, by not allowing them to check in. I would be remiss if I did not mention the customer service. They are very attentive to problems and open to dialogue about features that users would like added in future updates.

Cons

Emails...some time the system sends emails to clients when I wish I had a clearer way of indicating if I want an email to go or not. Sometimes our clients get bombarded with emails and the email I actually need them to read and act upon is lost in the mix. Also the inability to change pricing on the fly for a plan without creating a discount. End up comping plan and charging to invoice...just not nice and clear when looking after the fact. Requires me to make notes in system so I know why they were comped etc. They have improved using the system for youth athletes, but our problem is kids do not pay the bill. I wish the athletes could check in, but would Athlete would be flagged and we would be flagged in the system if they have not paid...but still records Check-in as owing. The portal is nice but really needs ability for athlete to check how many punches they have remaining to be valuable.

Review Source

AB

Amanda B.  
Owner/Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review "

September 17, 2019

4.0

Pros

Customer Service is the bomb! So responsive and helpful.

Cons

I wish there was a management app. I'm out in a park and don't have a "check in" front desk. The Check-in app is restrictive because I can't see who I've already checked in. I usually end up using the browser, but then the checkins are all the way at the bottom of the page and require a lot of scrolling. They tend to refresh frequently OR not pull up the option to select a class time so often that I don't usually end up checking people in at class time. Even then, I often have a circle loading for a long time, sometimes prohibiting me to even enter attendance for a day or so. IF I had tons of classes, I could rationalize this delay, but I don't ... I only have two classes, two days a week. The rest of the days, I only have one class a week.

Alternatives considered

[Pike13](https://www.capterra.com/p/225933/Pike13/)

Reason for choosing PushPress

Cost and reviews of customer service

Review Source

Response from PushPress

September 20, 2019

Hey Amanda, I'm so glad our support team has been helpful! We think they're pretty awesome too. Thank you for the feedback as well, detailed responses like this are very helpful. I'll make sure and pass this information along. Thank you!

Michael W.  
Founder  
  
Used the software for: 2+ years

### "Amazing!"

April 13, 2018

5.0

Pros

Simple, elegant, & easy to use. Designed for the gym owner in mind. Quickly access everything in the software. Always working, zero downtime. Integrations with every type of platform that you need in your business. Great for CrossFit Gyms/Affiliates. Amazing customer support that's super quick response time. We use this in my gym, CrossFit COMO since 2015!

Cons

This isn't really a huge issue and majority of people wouldn't use this, but a customizable dashboard would be a nice feature!

Review Source

JR

Jess R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "PushPress "

September 19, 2019

5.0

I appreciate being able to manage the gym when I'm not there. Keeping track of memberships and payments

Pros

I like the ease of using it. Anytime I have an issue the crew is always quick to help and fix it. I appreciate the cost. I have a small affiliate and the cost is affordable​.

Cons

I wish there was an app versus having to use the website. I would like to see ACH it has been promised for years with no follow-through. Cleaner landing page links During my busiest times I feel that my check-in process and the laptop​ is slow and it take a lot​ of time for it to load or it doesn't load and then I'm having people sign in on a piece of paper. This creates more work for me.

Reason for choosing PushPress

Price and Performance

Review Source

Response from PushPress

September 20, 2019

Thank you for the review, Jess! This type of feedback is always useful. We just spent some time working on a fix for the check-in app slowness, let the support team know if you're still experiencing difficulty. Also, ACH is currently live in beta...reach out to support to get into the next cohort. It will be open to everyone in the next 30 days. Thanks for your patience!

KC

Kara C.  
Administrator  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Awesome product, a few bugs"

May 4, 2019

4.0

Overall, the software is great and does everything we need it to do. The support staff is amazingly helpful and friendly. If I could change one thing, it would be giving businesses control over the emailing to its members.

Pros

This platform is super easy to use and understand. The apps and additional features are simple enough that we started taking advantage of them soon after we set up our membership billing side of things. Mainly, we use it for member billing, attendance and payroll tracking. But we've also begun to use the store and screens apps.

Cons

I'm not a fan of the auto-emailing and how we don't have control over what goes to who and when. Especially during migration (but even after), members get tons of unnecessary emails and it's pretty obnoxious. We've also run into other miscellaneous bugs and they often take awhile to hunt down and fix. Seems like the software is very popular and with all of the new apps being tested, issues don't get resolved for several days, maybe even weeks. Maybe just a shortage of manpower?

Review Source

Response from PushPress

May 8, 2019

Thanks for taking the time to give us your honest feedback! We appreciate every review. We agree with you about the emails - when we started we thought "less is more" and felt it was one less thing an owner had to spend time configuring. We still believe setting up all the emails is a lot of burden on an owner, but we've identified a better way to do this. It's on the project board, and will be done soon, but we have some really big works in progress now that have to be completed as a prerequisite to this.

Maria E.  
Creative Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Organized, efficient and growing!"

September 6, 2018

5.0

Pushpress is too helpful of a software to skip. It's not worth your time trying to do it all yourself, when Pushpress is around!

Pros

Love that the creators of the software are constantly improving, updating features, listening to what their clients need and evolving the software to suit. If you have a question they get back to you really fast. They feel really personable and attentive.

Cons

Everything I've had suggestions on, they've listened to for future updates. They've already taken care of some of the suggestions. No complaints.

Review Source

JM

Justin M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Push Press Review"

September 16, 2019

5.0

Pros

I like the ease of use. Having used multiple member management services, Push Press has been the easiest to navigate and learn.

Cons

I wish there were more reporting features such as upcoming bills and upgrading memberships. As of now I need to delete a membership and then issue a new one. It would be easier to just have an upgrade feature.

Review Source

Response from PushPress

September 23, 2019

Hey Justin, we're glad that you find the system easy to use! Our developers are working on some additional reporting features that will be released in the future, including more customization. Thank you for the feedback!

CP

Charles P.  
Gym Owner and Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Keeping it Simple"

March 31, 2020

5.0

Pros

Simple and and very easy to use. Customer support was super quick.

Cons

Personal training tracking and scheduling and billing. There isn’t an easy way to use it for recurring clients because half my business is personal training and it doesn’t work well with this.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing PushPress

Simplicity.

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Price point

Review Source

Response from PushPress

April 6, 2020

Charles, thank you so much for your feedback! Our goal is to make the simplest, most robust platform that allows you to run your gym without dealing with the headaches of a complicated software.

TS

Theresa S.  
Gym Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Consistently exceeds my expectations - Leaders in the Fitness industry "

April 3, 2020

5.0

The developers of this platform are gym owners themselves, and it shows. This software helps from following up on leads, to forecasting sales and revenue- even payroll and keeping track of t-shirt inventory. Tech support is responsive and has provided clear solutions for anything I contact them about. If they asked me to marry the I'd say yes. ;)

Pros

Intuitive, easy to use for both me and my members. Everything you need in one place.

Cons

I would like to have less problems syncing devices with Check in-app. It unsynced a couple of times and it was a hassle to correct. But tech support was responsive each time.

Reason for choosing PushPress

Prices, functionality, and people.

Review Source

Response from PushPress

April 6, 2020

Theresa, Thank you for the review! Sorry to hear you've had some issues with the pairing of our apps, we will continue to keep an eye on that. Glad to hear our success team has been of help to you - it's very important to us to have lightning fast, educated success reps!

SM

Sarah M.  
CrossFit Affiliate owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wouldn’t want to do business without it!"

October 23, 2019

5.0

PP has been a game changer for us. From our early days of just using it to collect membership fees to now when we are far more involved with its capabilities, the customer service and integrations have bee phenomenal.

Pros

I love how easy to use this software is to use and the customer service is top notch!! We utilize it for events, product sales, besides the overall membership management!

Cons

No true cons that we have come across! Early on, it didn’t have as many integrations as it does now.

Review Source

Response from PushPress

November 5, 2019

We appreciate you taking the time to leave a review, Sarah! Our goal is to make the lives of gym owners a little bit easier, so to hear that we've been a game changer for you is beyond exciting. Thanks for being on the team!

TE

Tyler E.  
Gym Owner/Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Thoughts on Push Press"

May 6, 2019

4.0

The software is pretty consistent and I can certainly rely on it to get the job done

Pros

I like that Push Press attempts to offer all the features a gym business would need

Cons

I feel like because this software tries to do everything, it struggles to do any one thing particularly well

Review Source

Response from PushPress

May 8, 2019

Tyler, thank you for the review! Although we have been the first in our industry to claim "all in ones are a failed concept, because they cannot do anything very well", it is indeed hard to meet all the needs of a gym owner and do everything exceptional. Our goal is to keep everything as simple and streamlined as well can to hit that "exceptional" mark for as many clients as we can. Any way we can improve things, do not hesitate to let us know!

Heidi D.  
Co-Owner  
  
Used the software for: 6-12 months

### "Easy to use software!"

April 13, 2018

5.0

Pros

So easy unlike other popular softwares. I moved over from MindBody cause it was more straight forward and easy to use right off the back. We're not a crossfit box but run similar to one and all the "extras" with Mindbody just got too confusing and I'm familiar with software!

Cons

Honestly, I can't think of one legitimate one. It has a store access for the members that they can purchase themselves (which is totally awesome) and integration with Mailchimp for any plan so I can drip emails to leads.

Review Source

BO

Ben O.  
CFO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "One of the most customer centered options for gym software"

May 10, 2019

5.0

The cost of PushPress is phenomenal compared to other platforms, and they truly focus on and care about each individual customer in making a product that fits their clients needs.

Pros

I love the team behind PushPress and the ease of use the product they put out! PushPress is dedicated to making a top tier product that is both easy to use and easy to customize with their integrations.

Cons

As they are a growing company, there can be some features that you have to wait on or you may need to do a workaround to accomplish your goal, but it at least can be done and it can be done without the complexity of other softwares.

Review Source

JT

Jay T.  
Head Coach  
Consumer Services  
Used the software for: 2+ years

### "Outstanding client software"

March 26, 2020

5.0

Outstanding!!

Pros

I love the ease of use and being able to change clients memberships. Easy to maneuver and the customer service is 2nd to none!!

Cons

The check in app could run more smoothly!

Alternatives considered

[Wodify](https://www.capterra.com/p/159663/Wodify/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing PushPress

Cost effective!!

Review Source

Response from PushPress

April 6, 2020

Thank you, Jay! Membership management can be a huge pain...we're glad that we've been able to make this a little bit easier for you. We appreciate the review!

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