# Nowsta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nowsta the right Staffing Agency solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172778/Nowsta/reviews --- Nowsta 4.9 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Nowsta Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews CW Christopher W BartendingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The integration with payroll systems is a major plus, saving time and reducing errors in payment processing.“ July 19, 2024 EO Erin O Event AssistantEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The Earnings function isn’t used by my company, as it isn’t very advanced and payroll is run separately via ADP.“ December 6, 2024 VN Vanessa N PresidentEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “How easy it is for us to schedule and message staff, as well as how easy it is for staff to clock in and clock out and put their availability all from their mobile devices.“ June 20, 2024 BJ Brittany J Office ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Inputing scheduling for staff can get buggy and the times sometimes need to be updated twice.“ June 6, 2024 CW Christopher W BartendingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team.“ July 19, 2024 JL Jeremy L OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “There is no quick way to edit shifts without access to a computer.“ January 14, 2025 LD Lisa D Staffing CoordinatorHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “I love how fast I can work with Nowsta--building events, assigning staff, sending out information, moving people around from event to event, duplicating events, attaching pdfs with information that my teams will need.“ May 15, 2023 BB Beverly B Manager of Catering EventsFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Unable to send shift requests at a pre-determined time.“ July 29, 2024 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda Z. Staffing Manager Events Services Used the software for: 1-2 years ### "This app has been game changing for how we communicate with staff." July 20, 2018 5.0 Pros I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication. Cons The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop. Review Source RA Rosemary A. Director of Operations Hospitality Used the software for: 2+ years ### "Great Staffing tool" July 17, 2024 5.0 Excellent, it is also a timesaver for scheduling when i have other operational duties Pros Quick, easy to see availability of front of house staff and schedule accordingly Love the ability to note on individual staffing when they worked shifts. We use it as a tool to document what a new staff member learned on shift and if they need to improve. Great tool overall communication from event staff to record growth or needs Cons Nothing that i can think about at this time Reason for choosing Nowsta Ease of use including the administrative set up, it has been super easy for event staff to navigate Review Source KE Kristina E. Owner Events Services Used the software for: 1-2 years ### "Seems pretty standard" May 15, 2023 3.0 Been fine Pros I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side. Cons that it doesn't have everything I need, not as easy as I would like. Review Source CF Caroline F. HR Director Hospitality Used the software for: 2+ years ### "Best Product on the market " January 9, 2025 5.0 We just love working with Nowsta, we really think it's a great product Pros Nowsta has revolutionized our industry. I love that it keeps track of all my hourly employees time but also if they have two pay rates , their reviews... it's by far the best product on the market for time keeping of big teams Cons The updates we ask for take too long to happen Review Source LB Loretta B. Manager Hospitality Used the software for: 1-2 years ### "Great experience " February 8, 2025 5.0 I am a big fan of nowsta - no big issues Pros Very easy to use - easy for employees to use on their phone Cons Not being able to add the same break for everyone all at once - we have to do it one a time Review Source JE Jacob E. Assistant Operations Manager Food & Beverages Used the software for: 1-2 years ### " Wonderful Experience!" January 22, 2025 5.0 Nowsta helps us schedule our event staffing with ease and is a great experience! Pros Navigating different areas of the program are intuitive and feel easy! Cons Tough to identify what I least like…the color coding helps, but I am Slightly color blind with reds looking like greens Review Source TM TRACY M. ACCOUNT MANAGER Hospitality Used the software for: 6-12 months ### "AMAZING! ONLY FINGERS AND KEYS NEEDED!" December 17, 2024 5.0 AMAZING!!!! I FEEL CONFIDENT WORKING ON THIS APP BECAUSE OF THE DESIGN AND SUPPORT Pros SIMPLE TO USE. FLOWS ACCORDINGLY. EXCELLENT TECH SUPPORT. EXCELLENT TRAINING. EVERYTHING YOU NEED TO SEE AND KNOW AT THE CLICK OF A BUTTON. Cons ONE THING IS THAT WHEN YOU ARE LOOKING AT AN EMPLOYEE'S SCHEDULE IF IT WAS ALL A DROP-DOWN METHOD Review Source KS Katiria S. Administrative Assistant Food & Beverages Used the software for: Less than 6 months ### "Great Product" February 18, 2025 5.0 Pros What I like most about Nowsta is how easy i can navigate the website. Cons I currently do not have any complaints about Nowsta. The product is pretty straight forward. Review Source LC Lauren C. Recruiting Manager Food & Beverages Used the software for: Less than 6 months ### "The Best Schedule App Yet" January 15, 2025 5.0 11/10 I would send anyone who scheduled large masses of ppl this app Pros It’s ease of use. Nowsta makes it easy for my staffing team to book out staff Cons Sometimes can be glitchy but it could be internet access Review Source DS Daryl S. CEO Events Services Used the software for: 6-12 months ### "Lovin Nowsta" September 10, 2024 5.0 Its been really seamless for us. I love that I can fill staffing positions, even last minute, if I get in a jam, and the Nowsta staff is super responsive to when we have an urgent need (or any need in that matter). Pros I love how integrated my event details and staffing are. Cons I dont genuinely have any complaints. It works for what we need it for. Review Source rL ramon L. Client Resource Director Hospitality Used the software for: 2+ years ### "Director of Events Resources " April 9, 2024 5.0 'Good one! More the most part it has been a smooth process Pros I find it user friendly quick to learn. I love that I can add staff pictures Cons I would like a "Onsite Contact" click button function, specially when running late for a shift it would be great to be able to click the onsite contact to let then we are running late, etc.. without having to stop and dialing the number Reason for choosing Nowsta It makes sense for our business. And the it is really user friendly for our staff specially the mobil APP on site. Switched from [schedule cloud](https://www.capterra.com/p/167987/schedule-cloud/) SC not user friendly, very convoluted in it's approach Review Source CW Christopher W. Bartending Food & Beverages Used the software for: 2+ years ### "Nowsta review" July 19, 2024 5.0 Pros I was particularly impressed by Nowsta's user-friendly interface and the seamless experience it provides for both employees and managers. The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team. The integration with payroll systems is a major plus, saving time and reducing errors in payment processing. Additionally, the mobile app is convenient for on-the-go access and helps keep everyone in the loop with real-time notifications. Cons One area where Nowsta could improve is the customization of notifications. Sometimes the frequency of alerts can be overwhelming, especially during peak scheduling times. Also, while the platform is generally robust, occasional technical glitches can cause delays or confusion. Expanding the customer support hours would be beneficial as well, to ensure assistance is available during late shifts or weekends. Review Source OF Olivia F. Operations Coordinator Events Services Used the software for: 6-12 months ### "Nowsta for Event Staffing" July 29, 2024 5.0 I have thoroughly enjoyed using Nowsta to staff events. Our staff is able to input their availability so we can easily see who is available and when. I enjoy the ability to request certain workers or publish an event to multiple workers. Our workers and team members have had great feedback on Nowsta. Pros I like Nowsta for it's ease of use. It is easy to create events, see what staff is available, and see the status of staffing on each event. Cons I have not been able to receive email notifications since I am not the main account owner. So, all email notifications go to a different team member that signed the company up for Nowsta. I wish I could add my email in to be notified of any messages workers send through Nowsta. Review Source LR Lily R. Event Coordinator Accounting Used the software for: Less than 6 months ### "Nowsta Review" August 13, 2024 5.0 Pros Easy UX interface, phone and web compatible Cons Hard from Admin view, can't schedule reoccurring event Review Source BJ Brittany J. Office Manager Food & Beverages Used the software for: 2+ years ### "Reliable and Easy to Use" June 6, 2024 5.0 Nowsta is used daily and gives me an every opportunity to do my job better. Pros The customer service is top notch and the ease of use for the platform is 5 stars. Cons Inputing scheduling for staff can get buggy and the times sometimes need to be updated twice. (time and attendance) Review Source NM Nikki M. Director of catering Food & Beverages Used the software for: 6-12 months ### "Efficiency in catering and gig work" November 12, 2023 5.0 Good it has been overall good. Only with scheduling a shift for someone and not sending an update for scheduled shifts is my only complaint. Pros We like Nowsta it works well for gig work. Efficiency overall for staff to pick up or deny shifts quickly. Cons Your current hours are not tallied on the first screen. Hours worked on the first screen would be so efficient. Reason for choosing Nowsta Not sure. I am just figuring out the system as far as I know this is our first run with it. Review Source JM Jared M. Senior Operations Manager Food & Beverages Used the software for: 2+ years ### "Nowsta Lowers My Stress Level" July 11, 2023 5.0 Overall, I am completely impressed with the functionality, ease of use, and practicality of this product. It increases my quality of life because it is so helpful and user friendly that it significantly lowers my stress level. Thanks, again. Pros Nowsta is so intuitive and helpful that I honestly enjoy my time using the program. I am able to visualize and focus on the teams and venues I am staffing rather than stress about difficult logistics of a program (which is common in other programs I use). It is incredibly fluid and simple in use for an aspect of my job that is actually very complicated. I would recommend Nowsta to anyone who spends a significant portion of their day filling any type of employee shifts. Thanks for your hand work, Nowsta! Cons I don't have a good understanding of how to compare employee work/hour allocation relative to specific types of events. Perhaps better illustrative data representation would help. It's also possible that I just don't know how to find or use these already accessible features. Review Source JA Jennifer A. Controller Entertainment Used the software for: 1-2 years ### "Best Entertainment Crewing Software " February 19, 2022 5.0 This software allows us work with an ever-changing employee pool to staff entertainment events. It is easy to set-up events, add employees to shifts, and be able to customize most aspects of the crewing process to meet our client's needs. It is also very convenient to have timesheets and employee attendance integrated in the same software as our calendar and crewing. Pros Nowsta is great for real-time staffing, planning upcoming events for clients, and for tracking attendance and employee times. I've worked with several different software packages over the past 5 years, and this is the one that I'm going to stick with because it does everything I need it to in a user-friendly way. Cons I would like to be able to add a little more customization to employee pay rates (not only by position, but by client as well). It would also be helpful to be able to customize overtime rules a little more. Review Source Response from Nowsta February 22, 2022 Hi Jennifer, Just following up here to let you know that you can create custom pay rates on a per client basis. Here is a link to an article that explains how to set these up. https://community.nowsta.com/en/articles/3038105-how-to-add-custom-client-pay-rates-and-bill-rates If you have any questions - please let us know at support@nowsta.com MD Monica D. Staffing Manager Hospital & Health Care Used the software for: 2+ years ### "Easy to navigate" September 8, 2023 5.0 We use Nowsta integrated with Total Party Planner which works well for our catering company. Pros Nowsta is user friendly. I love that I can use it on my phone or on my desktop. Most of my event staff find it easy to clock in and out and set up their availability calendar. Cons Nowsta works for all my needs at this time. Review Source SM Sunni M. General Manager Hospitality Used the software for: 6-12 months ### "Nowsta has transformed our business" August 10, 2023 5.0 Onboarding was really easy and allowed us to really clean-up our files as we imported the data. Ease of use is fantastic both internally and the app for our team. Pros Nowsta has saved us countless hours allowing us to focus our attention from staff scheduling to team training, client support, sales and marketing. Our efficiency, accuracy and accountability has been transformed. Cons Truly there isn't anything to complain about. Customer service has been amazing and responsive, the system works without downtime. Reason for choosing Nowsta A large catering company recommended Nowsta. Review Source MH Michael H. Fleet Logistics Manager/ Lead driver Entertainment Used the software for: 1-2 years ### "Nowsta user review" August 18, 2023 5.0 It has been very useful and easy to use and understand Pros It is a great tool for me as far as tracking upcoming shows and seeing at a glance what shows still need the positions filled Cons Occasionally when using my mobile and I try and put in a shift request I have to turn my phone sideways in order to get to the list of employees that I'm trying to request Reason for choosing Nowsta It was not my decision Review Source CB Christine B. CEO/Founder Hospitality Used the software for: 2+ years ### "I refer Nowsta to everyone that would benefit from using it! " March 11, 2022 5.0 I can not say enough how much I love Nowsta! I am very picky with my software and systems I have in place for my business. Nowsta along with Tave (another software system) work perfect for me! The Nowsta team is wonderful! Always there to help if I have a question. Nowst is a definite game changer for me and my business! Pros This software keeps me organized, keeps the associates organized. I love the systems, I love the real time notifications ~ I just love everything about it! Cons It took me a little while to get use to the software, but it was a small learning curve for me. When I send out a message to the team ~ and then go look at the announcement in my announcement tabs, it's difficult for me to find it after I've read it, doesn't seem to be in chronological order once a message, or announcement is read. ~ Also it's very difficult to get on my nowsta page as an administrator on my phone when i'm out of my office ~ this is very frustrating and hope to find a solution for this. Review Source ES Emily S. Human Resources Assistant Hospitality Used the software for: 2+ years ### "Great time saving software!" July 6, 2022 5.0 Overall, Nowsta is a great tool when it comes to our scheduling, event organization, and employee management. We are very thankful for the time it saves us and for the straightforward approach Nowsta has with all users. Pros So many elements of Nowsta work great! The easy-to-view calendar of events, the list of workers that populates quickly, the list of scheduled shifts, and all of the easy-to-navigate features really save us time in the Human Resources office! Cons Nothing specifically on the administrator level needs improvement. For mobile navigation on behalf of the employees, maybe an easier layout is needed, but I am unfamiliar with mobile navigation. Review Source KJ Katie J. Office Admin Food & Beverages Used the software for: 6-12 months ### "Nowsta for Catering" July 17, 2023 5.0 Our experience with is lovely! We love using the mobile app. It makes it so easy for everyone! Pros The thing that I like most about Nowsta is how easy it is to use. Our employees love using the app to track their hours & earnings. It is also easy for us to keep track of them as well! The mobile app is a life saver for catering! The employees can easily clock in and out of their shifts by phone! Cons I do not really have any cons for Nowsta! I have always had a great experience with it. Review Source cB carlos B. CDC Hospitality Used the software for: 2+ years ### "Honest opinion " October 4, 2023 4.0 Just Great and very usefull for a daily usage. Pros How easy makes control a whole system for companies like our. Cons Some times its kind of too slow to load but it can also be part of the internet. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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