# Nowsta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nowsta the right Staffing Agency solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172778/Nowsta/reviews --- Nowsta 4.9 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Nowsta Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews CW Christopher W BartendingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The integration with payroll systems is a major plus, saving time and reducing errors in payment processing.“ July 19, 2024 EO Erin O Event AssistantEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The Earnings function isn’t used by my company, as it isn’t very advanced and payroll is run separately via ADP.“ December 6, 2024 VN Vanessa N PresidentEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “How easy it is for us to schedule and message staff, as well as how easy it is for staff to clock in and clock out and put their availability all from their mobile devices.“ June 20, 2024 JL Jeremy L OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “There is no quick way to edit shifts without access to a computer.“ January 14, 2025 CW Christopher W BartendingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team.“ July 19, 2024 BB Beverly B Manager of Catering EventsFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Unable to send shift requests at a pre-determined time.“ July 29, 2024 VN Vanessa N PresidentEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “It is so easy to use, transfer events from my event platform and see my staff availability as well as tracking their time and attendance.“ June 20, 2024 LR Lily R Event CoordinatorAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “Hard from Admin view, can't schedule reoccurring event“ August 13, 2024 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda Z. Staffing Manager Events Services Used the software for: 1-2 years ### "This app has been game changing for how we communicate with staff." July 20, 2018 5.0 Pros I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication. Cons The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop. Review Source RA Rosemary A. Director of Operations Hospitality Used the software for: 2+ years ### "Great Staffing tool" July 17, 2024 5.0 Excellent, it is also a timesaver for scheduling when i have other operational duties Pros Quick, easy to see availability of front of house staff and schedule accordingly Love the ability to note on individual staffing when they worked shifts. We use it as a tool to document what a new staff member learned on shift and if they need to improve. Great tool overall communication from event staff to record growth or needs Cons Nothing that i can think about at this time Reason for choosing Nowsta Ease of use including the administrative set up, it has been super easy for event staff to navigate Review Source KE Kristina E. Owner Events Services Used the software for: 1-2 years ### "Seems pretty standard" May 15, 2023 3.0 Been fine Pros I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side. Cons that it doesn't have everything I need, not as easy as I would like. Review Source CF Caroline F. HR Director Hospitality Used the software for: 2+ years ### "Best Product on the market " January 9, 2025 5.0 We just love working with Nowsta, we really think it's a great product Pros Nowsta has revolutionized our industry. I love that it keeps track of all my hourly employees time but also if they have two pay rates , their reviews... it's by far the best product on the market for time keeping of big teams Cons The updates we ask for take too long to happen Review Source LB Loretta B. Manager Hospitality Used the software for: 1-2 years ### "Great experience " February 8, 2025 5.0 I am a big fan of nowsta - no big issues Pros Very easy to use - easy for employees to use on their phone Cons Not being able to add the same break for everyone all at once - we have to do it one a time Review Source JE Jacob E. Assistant Operations Manager Food & Beverages Used the software for: 1-2 years ### " Wonderful Experience!" January 22, 2025 5.0 Nowsta helps us schedule our event staffing with ease and is a great experience! Pros Navigating different areas of the program are intuitive and feel easy! Cons Tough to identify what I least like…the color coding helps, but I am Slightly color blind with reds looking like greens Review Source TM TRACY M. ACCOUNT MANAGER Hospitality Used the software for: 6-12 months ### "AMAZING! ONLY FINGERS AND KEYS NEEDED!" December 17, 2024 5.0 AMAZING!!!! I FEEL CONFIDENT WORKING ON THIS APP BECAUSE OF THE DESIGN AND SUPPORT Pros SIMPLE TO USE. FLOWS ACCORDINGLY. EXCELLENT TECH SUPPORT. EXCELLENT TRAINING. EVERYTHING YOU NEED TO SEE AND KNOW AT THE CLICK OF A BUTTON. Cons ONE THING IS THAT WHEN YOU ARE LOOKING AT AN EMPLOYEE'S SCHEDULE IF IT WAS ALL A DROP-DOWN METHOD Review Source KS Katiria S. Administrative Assistant Food & Beverages Used the software for: Less than 6 months ### "Great Product" February 18, 2025 5.0 Pros What I like most about Nowsta is how easy i can navigate the website. Cons I currently do not have any complaints about Nowsta. The product is pretty straight forward. Review Source LC Lauren C. Recruiting Manager Food & Beverages Used the software for: Less than 6 months ### "The Best Schedule App Yet" January 15, 2025 5.0 11/10 I would send anyone who scheduled large masses of ppl this app Pros It’s ease of use. Nowsta makes it easy for my staffing team to book out staff Cons Sometimes can be glitchy but it could be internet access Review Source DS Daryl S. CEO Events Services Used the software for: 6-12 months ### "Lovin Nowsta" September 10, 2024 5.0 Its been really seamless for us. I love that I can fill staffing positions, even last minute, if I get in a jam, and the Nowsta staff is super responsive to when we have an urgent need (or any need in that matter). Pros I love how integrated my event details and staffing are. Cons I dont genuinely have any complaints. It works for what we need it for. Review Source SH Scott H. Studio Manager Broadcast Media Used the software for: 1-2 years ### "Nowsta works for a large on-call list of employees and contractors" March 17, 2024 5.0 Great! We've implemented it quickly and the employees and contractors have all adopted it and use it regularly. Pros So easy to implement and use, and just as easy for our employees and contractors. It has made a lot of our scheduling nightmares disappear. Cons I love most of it. I wish I could copy and paste certain elements between jobs rather than having to use drop down menus in those instances. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) How easy it was to use across platforms and especially on mobile. Review Source MNB Mary Nell B. Chief Operating Officer Food & Beverages Used the software for: 2+ years ### "Nowsta is a great tool for our team!" April 10, 2024 5.0 Great! We were early users of Nowsta and converted from another slightly outdated event staffing software. Their team has always been helpful and listened to our suggestions on how to improve the platform. Pros The ease of sending requests, booking staff, uploading documents, worker instructions vs admin instructions, and clock in / out. Cons No admin mobile app. It would be so helpful to see the administrative side of our profile from our phones!! Switched from [Event Staff App](https://www.capterra.com/p/132149/Event-Staff-App/) Nowsta had a mobile application and clock in features Review Source JS Jaime S. Operations Manager Food & Beverages Used the software for: 2+ years ### "Nowsta Review" August 13, 2024 5.0 I enjoy using Nowsta and think it would be a great resource for other companies needing this type of program. Pros I like that it is easy to use and it is easy to inform employees about anything you can think of, special instructions, directions, announcements, etc. Cons In the admin side the pages don't refresh even going back and forth between pages, I have to manually hit refresh to get things to update. Review Source OF Olivia F. Operations Coordinator Events Services Used the software for: 6-12 months ### "Nowsta for Event Staffing" July 29, 2024 5.0 I have thoroughly enjoyed using Nowsta to staff events. Our staff is able to input their availability so we can easily see who is available and when. I enjoy the ability to request certain workers or publish an event to multiple workers. Our workers and team members have had great feedback on Nowsta. Pros I like Nowsta for it's ease of use. It is easy to create events, see what staff is available, and see the status of staffing on each event. Cons I have not been able to receive email notifications since I am not the main account owner. So, all email notifications go to a different team member that signed the company up for Nowsta. I wish I could add my email in to be notified of any messages workers send through Nowsta. Review Source LR Lily R. Event Coordinator Accounting Used the software for: Less than 6 months ### "Nowsta Review" August 13, 2024 5.0 Pros Easy UX interface, phone and web compatible Cons Hard from Admin view, can't schedule reoccurring event Review Source WH William H. Owner Events Services Used the software for: 2+ years ### "Nowsta makes us a force to recon with in our industry " June 9, 2023 5.0 I am very happy with the way everything has been going and plan to use the Nowsta app until I retire Pros I love both the desktop in the mobile app. Thanks to Nowsta we have a very easy time communicating with our staff in real time. Cons Just like any other sort of technology today it takes a little getting used to. We were coming from an antiquated system to something fresh and new, but the team walked us through everything step-by-step, and make sure that we understand every aspect of the app.. Review Source MC Melissa C. Manager Food & Beverages Used the software for: 6-12 months ### "Nowsta truly transformed our catering companies staffing operations! " August 5, 2019 5.0 Nowsta has eliminated our need for paper/hand written shift times, confusion over who was at what event and for how long, wondering what was the pay for that particular shift and the need to spend countless hours calculating every employees hours/pay come payroll time. Most of all, Nowsta has connected all our employees and with the app, given each the convenance of handheld information. Oh, and Nowsta integrates with our catering software Caterease which was our biggest selling point because we only have to enter event information once and it is transferred over to Nowsta with all the details needed for the employees. From a Caterers view point, I do not think there is anything else out there that can come close to Nowsta for us. So happy we made the move to Nowsta and there's no turning back! Pros From an Admin stand point, I love how Nowsta is so easy to edit; staff information, times, position costs, literally everything! I love the availability checks that can go out as whatever I want, they do not have to be attached to an event. I love the multiple ways that I can inform my staff of shifts available via shifts requests and publishing to a first come first serve deal. It's so easy to make announcements to staff members who are scheduled for event shifts. Staff members get notified instantly of any event changes. I can set preferences to where I receive emails every time a staff member accepts/declines a shift, when new events are entered into Nowsta (we have the Caterease interface), when staff members do not clock into their shifts on time and so on. I could go on and on... From an employees stand point, Nowsta gives me all the information that I need for an event. Its linked with Google Maps and with one click, I get GPS directions to my event. I can get notifications of upcoming events I am scheduled for. I clock in and out with my phone, no company timeclock box needed. I can easily add breaks to my shift. I can clock into an unscheduled shift, like for kitchen/office staff members who work daily yet do not have schedule kitchen or office hours. It is soooo easy! Makes everything soooo easy!! Hands down the BEST Customer service crew I have ever worked with! I love chatting with them even tho I try not to have to. :) Cons The only thing at the moment that I wish Nowsta could do is have flat rate delivery options. I currently use normal staffing hours to calculate deliveries but they should be flat rates that do not affect employees hours but we make it work. Looking forward to the upgrade that includes flat rate fees. Review Source TR Thais R. Staff manager Hospitality Used the software for: 6-12 months ### "Excellent tool " June 16, 2023 4.0 Nowsta improved a lot our booking/scheduling system, specially after we hired more people, expanding our team. It helped us saving time with timesheets and also is helpful when we do sign ins. The staff really liked to have an app to accept the jobs and check their roster. This was a constant request from them and Nowsta came to fill this need and was well accepted between our team. Pros On a daily basis, the staff scheduling and the timesheets feature made our life a lot easier and helped to share on a simple way the information between our management team. Nowsta made the communication with our team easier and straightforward. We used to send the jobs via text message/Whatsapp - we still keep doing that, but not with the same frequency. With Nowsta we get faster responses about the jobs and works really well with the majority of our staff. Another benefit of Nowsta is that we can book the staff in advance with much more efficiency and give an estimate idea to our clients about the bookings, something that we had the necessity to do and was more complicated and time consuming before we started to use Nowsta. Cons We miss some features/tools that would be useful considering our business. One thing is to know who is booked without clicking on a job. We would like to have the possibility to move the mouse and see the names of the staff booked for a job. Also would be good to have a tool to check the list of all the staff booked to work on a day, if possible, with the categories. Some days we are very busy and this is critical so we can check who is not working yet. What we usually do is to check staff by staff to see who is booked or not. We also noticed sometimes that Nowsta have some mistakes related to conflicts about a job. We noticed that sometimes Nowsta informs that the person is booked and she/he is not booked on that day. Apparently there is a glitch, because sometimes we noticed that the person was booked and removed for example, but Nowsta still shows a conflict about the schedule. Review Source LD Lisa D. Staffing Coordinator Hospitality Used the software for: 2+ years ### "I've threatened to quit if I can't have Nowsta" May 15, 2023 5.0 I was with another company before the pandemic in the same role, and used Nowsta there. So I pushed hard to get it at my new job, and it has made scaling up our post-pandemic operations much easier. I've also found that the Nowsta gnomes are great about integrating feedback and working out new features. Pros I love how fast I can work with Nowsta--building events, assigning staff, sending out information, moving people around from event to event, duplicating events, attaching pdfs with information that my teams will need. The mobile app is much easier for my team to use than our old system. The different kinds of reports I can generate are useful. And it's fun, compared to the alternatives I've worked with or researched. Other products may have the same functionality, but are harder to navigate or require more keystrokes to do basic things. Nowsta is responsive, robust, and clear. Cons Our one big challenge is that Nowsta can't export to the .iif format that our particular version of QuickBooks needs, and we're still looking for a workaround. But it works with a lot of other systems, our experience shouldn't put you off. Review Source LH Laura H. Owner Food & Beverages Used the software for: 2+ years ### "Great Employee Scheduling Software" June 1, 2023 4.0 Nowsta has been fairly responsive to our requests to improve the product and their customer service is fantastic and quick to respond (and troubleshoot issues). Pros Nowsta is an essential scheduling and timeclock tool in our catering company. Employees in the field can easily get shift information including GPS directions, times, and uniform requirements They also can log breaks and timeclock info. Shift requests are easy and simple to respond to for employees. We have been using Nowsta for many years and are very happy with it. Cons I wish that Nowsta was a little easier to use for scheduling full time employees with somewhat regular shifts. They have a weekly scheduler in beta mode, but it is still clunky and doesn't allow you to schedule employees without entering individual daily shifts. Other programs we have used allowed us to Enter a shift and then click a box for which days of the week that shift applied to. Review Source AC Ashley C. Director of Food and Beverage Food & Beverages Used the software for: 2+ years ### "Use Nowsta for YOUR Business " May 2, 2024 5.0 We could not function as an organization without Nowsta. It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates. Pros Their customer service is always quick and easy if we ever need back-end information. The worker profiles are robust and great for HR tracking. Cons I would like if feature could be added to hide worker profile notes from certain assigned roles. Sometimes the pages lag/cannot keep up with the speed of changes and edits. Review Source MC Meg C. Founder and CEO Legal Services Used the software for: 2+ years ### "Nowsta helped me expand my business" December 3, 2021 5.0 Because I am not spending hours trying to schedule multiple jobs, this has freed up time for me to source more business, hire and train more people. Pros I like the weekly view to see who is available when scheduling and the Events page to see if we have any days open to schedule new projects. Cons I really wish on the Weekly View that there was a way that the team could put in when they can not work as well as when they can. My team and our work are flexible but I always have to call the team member to see if they could possibly make it an hour earlier to meet a vendor or if we can switch the days they want off and they can tell me if they have no flexibility on certain days. Review Source AE Angelina E. An intern Events Services Used the software for: Less than 6 months ### "Internship " June 12, 2024 5.0 My overall experience with Nowsta is that it’s super easy and simple to use every if you are a first timer. Pros It’s helps me as any intern to clock in and clock out when the office tablet is not working and also to track my hours. Cons Nothing really because Nowsta is really helpful. Review Source JD Jim D. President Food & Beverages Used the software for: 2+ years ### "Outstanding product" August 2, 2023 5.0 Outstanding Pros Easy access you can make changes on the Fly works well with cell phones Cons Would be great if you could highlight certain key points so employees can see that it is a focus area once putting notes in Review Source PH Pj H. Co-Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "We Love Nowsta" October 22, 2023 5.0 Overall Nowsta has solved our core scheduling needs. It has also made it simple to know when our team is on site for events by them clocking in. Pros Nowsta is the tool we use to schedule and staff our events. Our life has been easier since using the app and our team loves it as well. Cons We don't like that we can't see if a team member has read our messages. Our team also cannot communicate/respond to us in the app. Reason for choosing Nowsta Their team made us seem as important as their larger clients, the pricing was within our budget and the platform meets most of our needs. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.