# Nowsta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nowsta the right Staffing Agency solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172778/Nowsta/reviews --- Nowsta 4.9 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Nowsta Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AC Ashley C Director of Food and BeverageFood & Beverages, 201 - 500 employeesUsed the software for: More than 2 years. “It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates.“ May 2, 2024 EO Erin O Event AssistantEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The Earnings function isn’t used by my company, as it isn’t very advanced and payroll is run separately via ADP.“ December 6, 2024 CW Christopher W BartendingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The integration with payroll systems is a major plus, saving time and reducing errors in payment processing.“ July 19, 2024 BJ Brittany J Office ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Inputing scheduling for staff can get buggy and the times sometimes need to be updated twice.“ June 6, 2024 VN Vanessa N PresidentEvents Services, 11 - 50 employeesUsed the software for: 1-2 years. “How easy it is for us to schedule and message staff, as well as how easy it is for staff to clock in and clock out and put their availability all from their mobile devices.“ June 20, 2024 JL Jeremy L OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “There is no quick way to edit shifts without access to a computer.“ January 14, 2025 CW Christopher W BartendingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team.“ July 19, 2024 SR Sarah R Sales Manager, Event CoordinatorFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “In areas of low internet access it is difficult for our staff to clock out.“ April 26, 2024 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda Z. Staffing Manager Events Services Used the software for: 1-2 years ### "This app has been game changing for how we communicate with staff." July 20, 2018 5.0 Pros I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication. Cons The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop. Review Source CH Cindy H. Staffing Coordinator Hospitality Used the software for: 1-2 years ### "Easy scheduling " February 15, 2025 4.0 In the past i have used various systems to schedule staff. Nowsta is user friendly and that has been saved me a lot of time. Pros The ability to attach files to shifts. The announcement tool is very helpful as well. Cons Rarely the desktop version is glitchy. Nowata makes scheduling staff easy. Review Source KE Kristina E. Owner Events Services Used the software for: 1-2 years ### "Seems pretty standard" May 15, 2023 3.0 Been fine Pros I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side. Cons that it doesn't have everything I need, not as easy as I would like. Review Source CF Caroline F. HR Director Hospitality Used the software for: 2+ years ### "Best Product on the market " January 9, 2025 5.0 We just love working with Nowsta, we really think it's a great product Pros Nowsta has revolutionized our industry. I love that it keeps track of all my hourly employees time but also if they have two pay rates , their reviews... it's by far the best product on the market for time keeping of big teams Cons The updates we ask for take too long to happen Review Source JE Jacob E. Assistant Operations Manager Food & Beverages Used the software for: 1-2 years ### " Wonderful Experience!" January 22, 2025 5.0 Nowsta helps us schedule our event staffing with ease and is a great experience! Pros Navigating different areas of the program are intuitive and feel easy! Cons Tough to identify what I least like…the color coding helps, but I am Slightly color blind with reds looking like greens Review Source LB Loretta B. Manager Hospitality Used the software for: 1-2 years ### "Great experience " February 8, 2025 5.0 I am a big fan of nowsta - no big issues Pros Very easy to use - easy for employees to use on their phone Cons Not being able to add the same break for everyone all at once - we have to do it one a time Review Source TM TRACY M. ACCOUNT MANAGER Hospitality Used the software for: 6-12 months ### "AMAZING! ONLY FINGERS AND KEYS NEEDED!" December 17, 2024 5.0 AMAZING!!!! I FEEL CONFIDENT WORKING ON THIS APP BECAUSE OF THE DESIGN AND SUPPORT Pros SIMPLE TO USE. FLOWS ACCORDINGLY. EXCELLENT TECH SUPPORT. EXCELLENT TRAINING. EVERYTHING YOU NEED TO SEE AND KNOW AT THE CLICK OF A BUTTON. Cons ONE THING IS THAT WHEN YOU ARE LOOKING AT AN EMPLOYEE'S SCHEDULE IF IT WAS ALL A DROP-DOWN METHOD Review Source KS Katiria S. Administrative Assistant Food & Beverages Used the software for: Less than 6 months ### "Great Product" February 18, 2025 5.0 Pros What I like most about Nowsta is how easy i can navigate the website. Cons I currently do not have any complaints about Nowsta. The product is pretty straight forward. Review Source DS Daryl S. CEO Events Services Used the software for: 6-12 months ### "Lovin Nowsta" September 10, 2024 5.0 Its been really seamless for us. I love that I can fill staffing positions, even last minute, if I get in a jam, and the Nowsta staff is super responsive to when we have an urgent need (or any need in that matter). Pros I love how integrated my event details and staffing are. Cons I dont genuinely have any complaints. It works for what we need it for. Review Source jT jennifer T. event producder Hospitality Used the software for: 1-2 years ### "Nowsta rocks my world!" September 3, 2024 5.0 It has been the best event app ihave used to date in my 20 years in events! Pros It's user friendly - attractive, easy to navigate and make updates. Humorous little phrases pop up while refershing while working. Nowsta makes staffing and events logistics and organization, which can be difficult to organize a breeze! Cons nothing reaally - i'd be stretching to think of something that stands out. Review Source ZH Zach H. Catering Events Manager Hospitality Used the software for: 2+ years ### "Wowsta for Nowsta!" February 20, 2024 5.0 Very pleased. I think we've been using it since 2018 or so. I acknowledge that the program probably offers much for function that we tend to utilize. Pros Ease of use by my staff via the app, which leads to quick responsiveness. Cons I'm not seeing or not aware of a inter- staff communication capability. Like shift swapping. Would be nice if staff could swap shifts among themselves. Using the pdf timesheet for billing is not conducive to our operations. There are always incidentals/ deliver fees added on the back end that do not necessarily show up on the final pdf. We are a University that employs students and On call folks. Our Payroll procedures process them differently. For example, student are paid rounded to the nearest quarter hour. On calls are paid using exact times. We ultimately have to round everyone to quarter hours to keep the actual hours worked more clean. We use a separate payroll system called Bannerweb for logging hours. Reason for choosing Nowsta Nowsta seemed to be a more 'catering centric' program Switched from [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Nowsta seemed to be a more 'catering centric' program Review Source JR Jonathan R. Director of Operations Food & Beverages Used the software for: 1-2 years ### "Employee Communication and Coordination at its Finest" December 5, 2023 5.0 Compared to the competition, Nowsta comes out way ahead in ease of use, ability to deliver results, drive efficiency, and track accountability. Pros Ease of use and interface make using Nowsta & training easy. Ease of integrations makes implementation and ROI high. Many workers in our market are familiar with Nowsta. Data and reporting allow deep analytics for management, business strategy, and budgets. Cons Not allowing workers to Opt to share their calendars across multiple employers means that employee calendars are not always up to date. Not being able to see available workers without creating a placeholder shift. Alternatives considered [FoodStorm](https://www.capterra.com/p/124696/FoodStorm-for-Catering/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Caterease](https://www.capterra.com/p/2280/Caterease/) Reason for choosing Nowsta Nowsta did better in the critical areas listed above: staff management and tracking, time and attendance, API integrations (payroll & sales software), communication with employees, HR tracking, file sharing, metric tracking & Data (call outs and shift declinations) Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Deputy's integration did not work with our software. It also did not deliver in critical areas listed above, where Nowsta does deliver. Review Source BK Bob K. CFO Hospitality Used the software for: 2+ years ### "Great product and service" February 9, 2024 5.0 We as a company have loved Nowsta from implementation. It has definitely been a game changer for us in multiple ways and has had a positive impact in all departments, from event staffing to floral staffing to operations staffing and scheduling meetings. It is integral to our success and the support team is top-notch. Pros Scheduling, time tracking, ease of use, ability to assign multiple roles with various hourly rates, reporting tools Cons Nothing that I dislike but there may be a feature or two that might be beneficial, at least for some of the information or uses that I would like to retain/export. Reason for choosing Nowsta Belief in the product and our communications with Max Switched from [PrimePay](https://www.capterra.com/p/156904/PrimePay/) Ease of use, ability to assign multiple roles with multiple rates without a cap on the number of roles, mobile use of the timeclock app and ability for our team members to have everything they need at their fingertips with the app. Review Source JD Jill D. CFO Hospitality Used the software for: 2+ years ### "Very Satisfied Customer" October 17, 2023 5.0 I am happy with the product and it has streamlined our scheduling and payroll and has eliminated many paycheck errors. Pros It is extremely user-friendly and takes very little training. Cons The Customized csv for import is still not 100% correct and manual changes have to be made before importing. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) We changed payroll and catering software simultaneously and Nowsta was the one program that interfaced with both. Review Source BB Beverly B. Manager of Catering Events Food & Beverages Used the software for: 1-2 years ### "Employee Scheduling" July 29, 2024 4.0 Pros Nowsta provides filters of employees based on position criteria, which allows for easy scheduling. Cons Unable to send shift requests at a pre-determined time. Review Source AE Angelina E. An intern Events Services Used the software for: Less than 6 months ### "Internship " June 12, 2024 5.0 My overall experience with Nowsta is that it’s super easy and simple to use every if you are a first timer. Pros It’s helps me as any intern to clock in and clock out when the office tablet is not working and also to track my hours. Cons Nothing really because Nowsta is really helpful. Review Source BJ Brittany J. Office Manager Food & Beverages Used the software for: 2+ years ### "Reliable and Easy to Use" June 6, 2024 5.0 Nowsta is used daily and gives me an every opportunity to do my job better. Pros The customer service is top notch and the ease of use for the platform is 5 stars. Cons Inputing scheduling for staff can get buggy and the times sometimes need to be updated twice. (time and attendance) Review Source SR Sarah R. Sales Manager, Event Coordinator Food & Beverages Used the software for: 2+ years ### "Wonderful and easy to use" April 26, 2024 5.0 Easy to use, easy to teach, helpful to our business Pros It is extremely user friendly and updates quickly. Cons In areas of low internet access it is difficult for our staff to clock out. Review Source JO Jennifer O. Director of Business Applications Events Services Used the software for: 2+ years ### "Scheduling Software You Need that your Grandma could use" December 9, 2021 5.0 Nowsta is always very quick to respond to questions. I feel like they really listen to their customers and take our enhancement requests seriously. Pros Nowsta is a full service scheduling program that integrates with our catering software. It is an amazing tool for scheduling different levels of staff for multiple events at multiple locations. But it does not stop at the scheduling step. Nowsta is also our time clock and produces all the reports we need for direct import into our payroll system. It even allows our employees to cash out prior to our regular payroll date. Nowsta is also a fantastic data bank for our employee records and it has great tools for communicating with our entire staff at one time and/or the staff of a specific event. We used to have a program for scheduling, one for time and attendance, and none for employee communication. Now we have Nowsta and we love it! Cons I do not like the mileage feature in Time and Attendance. It is based on time instead of distance. I would love for Nowsta to be able to calculate the driving distance from an employee's home to the venue they are working at so we could compensate for miles driven. Also our tips are often not received until after an event has taken place. I'd like to have a way of entering tip income for employees when we get it but still have it associated with the event they worked. Review Source TR Thais R. Staff manager Hospitality Used the software for: 6-12 months ### "Excellent tool " June 16, 2023 4.0 Nowsta improved a lot our booking/scheduling system, specially after we hired more people, expanding our team. It helped us saving time with timesheets and also is helpful when we do sign ins. The staff really liked to have an app to accept the jobs and check their roster. This was a constant request from them and Nowsta came to fill this need and was well accepted between our team. Pros On a daily basis, the staff scheduling and the timesheets feature made our life a lot easier and helped to share on a simple way the information between our management team. Nowsta made the communication with our team easier and straightforward. We used to send the jobs via text message/Whatsapp - we still keep doing that, but not with the same frequency. With Nowsta we get faster responses about the jobs and works really well with the majority of our staff. Another benefit of Nowsta is that we can book the staff in advance with much more efficiency and give an estimate idea to our clients about the bookings, something that we had the necessity to do and was more complicated and time consuming before we started to use Nowsta. Cons We miss some features/tools that would be useful considering our business. One thing is to know who is booked without clicking on a job. We would like to have the possibility to move the mouse and see the names of the staff booked for a job. Also would be good to have a tool to check the list of all the staff booked to work on a day, if possible, with the categories. Some days we are very busy and this is critical so we can check who is not working yet. What we usually do is to check staff by staff to see who is booked or not. We also noticed sometimes that Nowsta have some mistakes related to conflicts about a job. We noticed that sometimes Nowsta informs that the person is booked and she/he is not booked on that day. Apparently there is a glitch, because sometimes we noticed that the person was booked and removed for example, but Nowsta still shows a conflict about the schedule. Review Source MD Monica D. Staffing Manager Hospital & Health Care Used the software for: 2+ years ### "Easy to navigate" September 8, 2023 5.0 We use Nowsta integrated with Total Party Planner which works well for our catering company. Pros Nowsta is user friendly. I love that I can use it on my phone or on my desktop. Most of my event staff find it easy to clock in and out and set up their availability calendar. Cons Nowsta works for all my needs at this time. Review Source TB Timothy B. Production Specialist Broadcast Media Used the software for: 1-2 years ### "Nowsta is everything you need and more." October 4, 2023 5.0 Outstanding program. More than worth its price. Incredible app and mobile integration. Pros Extremely easy to integrate into our organization. We had gone from 4 different programs for 4 years and now we've stuck with Nowsta for almost 3. It does everything we need simply and effectively, the ease of use is the most I like about Nowsta. Cons Only thing is I wish it paired with apple calendar. Reason for choosing Nowsta Once we heard about it and saw what it could do, we went to it. No other options. Review Source GC Greta C. Human Resources Director Hospitality Used the software for: 2+ years ### "Streamline your process!" May 10, 2023 5.0 Payroll reporting is simpler.Tracking who is where/when is much less single-threaded than it was. Pros So much easier to keep track of who is where, when, and it keeps me from double booking folks. I also love that it alerts/reminds them of their commitments. So much better than a spreadsheet! Cons Some occasional glitches that are a challenge for the less tech-savvy.Daily schedule of events often prints with strange page breaks. Review Source MC Meg C. Founder and CEO Legal Services Used the software for: 2+ years ### "Nowsta helped me expand my business" December 3, 2021 5.0 Because I am not spending hours trying to schedule multiple jobs, this has freed up time for me to source more business, hire and train more people. Pros I like the weekly view to see who is available when scheduling and the Events page to see if we have any days open to schedule new projects. Cons I really wish on the Weekly View that there was a way that the team could put in when they can not work as well as when they can. My team and our work are flexible but I always have to call the team member to see if they could possibly make it an hour earlier to meet a vendor or if we can switch the days they want off and they can tell me if they have no flexibility on certain days. Review Source JM Joe M. Manager Food & Beverages Used the software for: 2+ years ### "Great resource" March 7, 2024 5.0 Pros This is a great product for our catering and events management team. I am able to change schedules easy, and update details in real time. Cons I wished there was a few less "clicks" to navigate the pages. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.