# Echo360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Echo360 the right Higher Education solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172761/TurningPoint/reviews --- Echo360 4.2 (44) [View alternatives](https://www.capterra.com/p/172761/TurningPoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Echo360 Ease of use 4.0 Customer Service 4.3 ## Pros and Cons in Reviews CM Caleb M Senior Systems SpecialistHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Of all the systems I've used in my work and personal life, Echo has the best support team by a country mile.“ November 3, 2024 UA Umama A Master of Social Work StudentE-Learning, Self-employedUsed the software for: More than 2 years. “The user interface also wasn't very intuitive.“ December 26, 2022 MK Mary K Supervisor Training and ComplianceUtilities, 201 - 500 employeesUsed the software for: More than 2 years. “Great reporting features, which not only help participants, but assist the Training Department to identify areas of focus.“ January 26, 2021 SD Stephen D OwnerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “Using TP for webinars requires the use of a second system to accommodate audio and video This is problematic for less technical participants.“ January 26, 2021 AC Amy C Staff VP, Accreditation and CertificationAirlines/Aviation, 51 - 200 employeesUsed the software for: More than 2 years. “Using the mobile function has been very helpful for our virtual trainings.“ February 3, 2021 GM Gary M ConsultantInformation Services, 11 - 50 employeesUsed the software for: More than 2 years. “You cant simply use the software, you have to register for a Turning Account which is a nightmare when you forget the password and 500 people are waiting for you to sort the problem out.“ September 15, 2020 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Dental Student Higher Education Used the software for: 6-12 months ### "Can be useful in gaining audience participation, but in my experience, has been glitchy" January 20, 2020 4.0 Overall, a great idea and good execution, with some minor connectivity issues. Pros This product has been useful in a classroom or lecture setting where audience participation is wanted. I have used Turningpoint in many classes when instructors have wanted to give a quiz, a survey, or take attendance for the class. Cons The functionality is great and I can see the appeal, but at times, people have trouble connecting with the server with their remotes. It has been a while since I have used it, but there must be a better way through an online portal, which the company may have fixed by now. Review Source NK Nicole K. Academic advisor E-Learning Used the software for: 1-2 years ### "Great product " April 21, 2022 4.0 Echo360 was integrated with multiple tools at my campus to increase accessibility and have an easy way to record instructional videos. There are many functionalities that I have not yet used (eg creating video courses within echo360, or the analytics and quiz features). The features I do use are generally great and well functioning except for the pet peeve above with cropping and captions. I use Echo360 to record and disseminate information sessions, trainings and instructional videos. Pros In my institution, Echo 360 is seamlessly integrated with Zoom recordings and Canvas LMS. This means I can record a session on Zoom, have the video upload automatically to Echo360 with auto generated captions and multiple screen focus options (focus on speaker or recorded screen), and then embed the video directly into a Canvas page from my Echo360 personal library. The ability to crop out certain parts of a recording easily within the browser and the ability to manually edit captions for clarity are also very helpful. For the more tech savvy, you can download the video and audio and SRT files and import them into a video editor like Camtasia or Adobe Premiere for additional tweaking and overlays. Cons The auto generated captions could be better. One frustrating aspect is that if I crop out a chunk of video, the captions from the entire file still remain associated with the video, so cropping a video completely ruins the captions. I wish cropping a video automatically removed the captions that are generated for the timeframe of the crop. Review Source MR Michael R. WCM Specialist Construction Used the software for: 2+ years ### "Somewhat Satisfied" January 26, 2021 3.0 When the software works properly it satisfies our needs with our training processes. Pros Electronic testing. Eliminating the paper process that were in place. Cons Seems that we keep dropping our courses and having to reload all the time. Every time I close out turning point it says that it has stopped working. Reason for choosing Echo360 We had used turning point in the past and decided we needed to go back to the electronic process. Review Source RR Robert R. Director, Engagement and Membership Non-Profit Organization Management Used the software for: 2+ years ### "Turning Point is a great solution for our Honors program" February 1, 2021 5.0 Amazing experience. Both from a value perspective and customer service. I'd recommend them to anyone. It's a great technology run by great people. Pros We used it for virtual deliberations and voting of our Fellows program. In the past, we had used the hand held clickers, but due to COVID, all of our committees were virtual. It did an amazing job of being flexible for us an enabled us to use the platform with committee members across the globe. Cons Nothing I coudl really say that I didn't like, although it was hard to figure out how to use it for our business rules as it related to our honors program. But we are nuanced and have very specific needs. that's where their amazing customer service came in. \[SENSITIVE CONTENT HIDDEN\] helped us from their headquarters and was incredible. He spent hours with us to help us set up and was even available for us over a weekend to help troubleshoot if we had any issues. Review Source AC Amy C. Staff VP, Accreditation and Certification Airlines/Aviation Used the software for: 2+ years ### "Easy to use but not always accurate" February 3, 2021 4.0 TurningPoint reps have always been very responsive when we need assistance. We typically use the actual clicker devices in person, but with the pandemic, in person courses were not happening. Using the mobile function has been very helpful for our virtual trainings. I wish we did not have to pay per seat to add more people on though. Maybe they could change the way they charge to blocks of seats, instead of a per seat cost that you have to pay every year. I have considered moving to a software that does not require an annual fee. Pros It is helpful, especially in the pandemic, that this software is mobile enabled, and people can respond from all over the U.S. The physical clickers are very simple to use. It is a nice way to engage a class and measure their knowledge. Cons I don't like that we have to pay an annual subscription fee based on our number of seats. Occasionally we may need to have more participants, but we would have to add on more participants into our subscription just for those couple of times that we need more than we have. Also, I wish there was a way to not give points against a person's score if they do not answer a question. Sometimes signals are weak or someone leaves the room, and they are penalized for that. Doesn't give a real accurate example of their current knowledge. Review Source CL Cheryl L. Dentist Medical Practice Used the software for: 2+ years ### "Higher Education Lecture Recording " February 5, 2019 5.0 Pros This has significantly/ positively affected my professional program experience, allowing me and many other dental students rewatch, relisten, download, speed up, ect lectures within an hour of recording. Cons On certain apple devices, not all functions available with this software Review Source WH Whitney H. Student E-Learning Used the software for: 2+ years ### "TurningPoint Review" May 14, 2019 5.0 Pros This product is good for polling a large amount of individuals. I've used it as a student and it was very easy to pair as well as answer questions during class. My professors seemed to manage using the product with ease, there was never any technologic concerns during class. This program is a great way to keep classes engaged and to determine what information some individuals may be struggling with. Cons This product does cost, however I believe that it is worth it. Once you buy a ResponseCard device, they can be used for multiple courses which is great when you attend a university that heavily uses this product. Review Source MH Mahmudul H. Graduate Research Assistant Research Used the software for: 2+ years ### "Okay but can be improved" April 22, 2021 4.0 Pros Seamlessl+ and used by many universities!! So doesn't need orientation with the algorithm. Cons Randomly doesn't record audio. Which is problematic as you can't rely on it. There needs to be a verifying mechanism that the audio is recording. Review Source SP Stacy P. Counselor Used the software for: 2+ years ### "Gives students access to everything they need and allows for collaboration and great feedback." November 18, 2017 5.0 I need a lot of data points to make informed educational decisions, echo makes that easier and faster for me. Pros I like how much information I am able to access. I can look up student assignments, grades, how well they are collaborating or showing agency... all kinds of information. Cons It is hard to get used to at first if you have used other similar softwares before. Once you learn how to access everything, it's great! Review Source Prince G. Computer Engineer Computer Hardware Used the software for: Less than 6 months ### "TurningPoint review" April 30, 2021 3.0 Pros It is an easy way to engage and measure the knowledge of students in a class and it also has a favourable customer service. Cons It does not give a chance to re-submit assignments which you might have submitted by mistake or want to amend errors you realized they have. Review Source ME Mark E. Lead Trainer/Curriculum Developer Oil & Energy Used the software for: 2+ years ### "Overall, great product" February 1, 2021 4.0 Pros We've used this product for over 5 years, I like how it's evolved from the response clickers to phone & tablet app. Cons I would like to see an option to tell participants a response was incorrect during Self-Polling. Review Source NJ Nusrat J. Lead Research Coordinator Research Used the software for: 6-12 months ### "Echo360" September 27, 2019 4.0 Over all great experience and would highly recommend this softwere. Pros I used ECHO360 integrated with blackboard in my teaching research staff online at the end of the week. Easy to share lecture and recoding along with notes. It makes my life easy to give session online instead of going onsite. Cons I did not find any issue using this software. Anyone can use it easy with minimum navigation to learn how to get maximum from this software. Review Source BB Becky B. Project Manager Used the software for: 1-2 years ### "A great way to poll your audience, when it works" April 19, 2018 3.0 Pros TurningPoint is a great way to poll your audience and create interactive presentations. You can also customize how the polling information is presented on the screen. Cons TurningPoint can be buggy to use. I have had several instances where the app crashed or the remote clickers would not connect. Review Source DU Debbie U. Own Education Management Used the software for: Less than 6 months ### "Echo 360 review " December 17, 2018 5.0 We sure have enjoyed it it’s a wonderful product. We bought it for everyone on our Christmas list!!! I think it’s a wonderful gadget to buy of senior citizens especially if they are alone. Pros I like that it comes in different colors and that it recognizes anyone’s voice not just your own so anyone can use it. Cons I wish it came in great colors for teens. Review Source ML Melanie L. Teacher E-Learning Used the software for: Less than 6 months ### "Super engaging for students" January 16, 2019 5.0 Pros It is really interactive and is changing what class presentations look, feel and sound like Cons Relies on a good internet connection which is usually fine but on the odd occasion that can be frustrating particularly when you've planned a presentation around it Review Source CM Caleb M. Senior Systems Specialist Higher Education Used the software for: 2+ years ### "5\* for Echo360!" November 3, 2024 5.0 Nothing short of exceptional. I think the few pros I've outlined give an answer for this section! Pros Firstly I'd like to note that Echo Support is fantastic. Of all the systems I've used in my work and personal life, Echo has the best support team by a country mile. Support is swift to respond to tickets and their responses are thorough and take our institution and how we use the system into context. EchoVideo is the system we use offered by Echo360. EchoVideo is straightforward but extremely effective and as a result, allows our teachers and students to engage with and make the most of Echo360 without feeling overwhelmed. Its ability to integrate with other key tools in the teaching and learning space is important and seamless for not only administrators but also end users. A special note is that accessibility is their highest priority when developing new content - something many systems often forget about, or don't prioritise appropriately. Cons The only thing that immediately comes to mind is the restrictedness surrounding user role modification. There is plenty of functionality within Echo360 (EchoVideo in this instance), but the ability to modify user roles against these varying functionalities is quite restrictive. Review Source Response from Echo360 November 12, 2024 Thank you for the review, Caleb! MR Martin R. IT Specialist Higher Education Used the software for: 2+ years ### "Great product for our needs with new features coming online frequently" February 5, 2025 5.0 Have been using Echo360 for several years to capture and manage classroom recordings across entire campus of a private university. Pros Great product for classroom capture across our entire campus. Robust system that handles thousands of recordings with quick processing turnaround each semester. Cons Sometimes will get logged out or switch roles (admin/instructor) in some browsers if not using incognito window. Review Source Response from Echo360 February 6, 2025 Thank you for the feedback, Martin! Jonathan R. Med student Higher Education Used the software for: 1-2 years ### "Easy way ensure class participation" August 1, 2019 3.0 Pros Turning point is used in my med school as a way to measure class attendance and performance. It is super easy to use. One thing that is great is once you are set to a channel on your remote for that class you won’t need to change it as long as the receiver’s channel doesn’t get changed. It makes it easy to pull out your remote and click-in to questions without having to worry about setting up your remote every time you use it. Cons I’m not sure if it is just a problem with my med school or the internet connectivity but the receiver crashes or malfunctions in some way at least once a month. I think that it can be confusing for professors to use especially if they aren’t particularly tech-savvy, usually, when there is a problem here they have to call in one of the tech specialists to fix the program and/or receiver and get it going again. Switched from [iClicker](https://www.capterra.com/p/172795/iClicker/) I attend a different university now. Review Source VR Verified Reviewer Master of Social Work Student E-Learning Used the software for: 2+ years ### "Using Echo360 as a Student" December 26, 2022 4.0 Pros I like that I could rewatch lectures at different playback speeds, as some lecturers spoke slowly or quickly during the actual lecture. Cons There were some audio issues like: 1) being able to hear irrelevant speakers other than the lecturer and 2) the audio quality isn't the best.The user interface also wasn't very intuitive. Review Source Kalin H. Student Higher Education Used the software for: Less than 6 months ### "Good for Classroom Use" November 6, 2019 4.0 TurningPoint offers great software that can improve the learning and lecture happening in a classroom. Unfortunately, I do not think that TurningPoint offers anything that cannot be offered by other free programs. The fee they charge to use the software would send me looking elsewhere for classroom software to save my program and my students money. Pros As a current student, I use this software to answer questions asked by my professors in class. I appreciate the ability this software gives students to interact with professors in large classes. My professor is able to teach and then ask questions to gauge student understanding. He or she can then adjust teaching according to the student responses. Cons Despite the fact that I like this software, I think there are other options available that are just as good without the fee TurningPoint charges. I had to pay twenty dollars to use this software for a limited period of time, and I know of other programs that would give me access to all of the same features for free. Switched from [Poll Everywhere](https://www.capterra.com/p/127096/Poll-Everywhere/) I was required to switch by my school. Review Source EG Elizabeth G. Clinical Research Coordinator Hospital & Health Care Used the software for: 2+ years ### "Turning Point Review - Overall good" September 5, 2019 4.0 Overall, great. I use it to administer tests and questionnaires to students. It helps prevent cheating and it makes data collection and analysis much smoother. Pros It is user friendly, after you have practiced the process a couple of times. The reports feature is very helpful and exporting the data is also very easy and useful. It is very hard to accidentally lose data, which makes using this software a bit dummy-proof. Cons My biggest con is on the side of the device user. When answers are ready to be submitted, the process is not always consistent. Sometimes the device says that the question list is completed, sometimes it does not. Although this is easy to move through with some instruction, it can be very confusing for the user. Review Source VR Verified Reviewer Assistant Professor Higher Education Used the software for: 2+ years ### "Easy lecture capture" June 1, 2018 4.0 Once you learn the program it is easy to use and integrates into most learning management systems. Pros Echo360 has powerful analytics which includes attendance, video views, Q&A, and activities. Echo360 allows educators use a pre-built calculation to determine an engagement score (one of my favorite features) which in turn provides data to see who is struggling and who is well engaged. With these metrics, educators can determine which students will require support and assistance to make it through a course. Cons It is not the most intuitive program to learn at first. It is highly recommended to make time to learn the program. Once you do learn the program it becomes second nature. Review Source VR Verified Reviewer CEO Used the software for: 6-12 months ### "Echo 360 is a nice start into an emerging market" April 10, 2018 3.0 Echo 360 helped our students engage in elementary school project work in a more effective way, and it helped teachers see what really stimulated the children in some tasks. Pros Echo 360 had an intuitive, easy to use interface and set of directions. It offers a lot for student evaluation and student stimulation both in video production-participation. Cons The program needs to decide which way its going, as a tool for students or as a tool for teachers observing their students for better instructional development. The program has a little of both, and not enough of each. Review Source SD Stephen D. Owner E-Learning Used the software for: 2+ years ### "TP for webinars falls short" January 26, 2021 5.0 Frustrating Pros Familiar with the software and its addition to PP Cons Using TP for webinars requires the use of a second system to accommodate audio and video This is problematic for less technical participants. I could have used Zoom with polling for a lot less $$$$ and a lot less trouble. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) I have been using TP for intructor lead training for many years. I thought I would give it a try for webinars Review Source GH Gaynol H. education supervisor Primary/Secondary Education Used the software for: 2+ years ### "Turning point Review" January 26, 2021 4.0 Pros test generator, testing, great access to information,Interactive powerpoints with results Cons subscription renewal when a student loses subscription info or when subscription expires. Review Source Similar Products Featured