---
title: "Teramind Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Teramind the right Employee Monitoring solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/172645/Teramind/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-30"
---

Teramind

4.7 (107)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 30th, 2026

# Reviews of Teramind

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

RB

Rolands B

Fraud analystFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Additional feature, that is especially important for my line of work is monitoring and risk management, as those features can prevent data incidents or potential fraudulent activities.“

July 24, 2026

Lisa D

ManagerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months.

“The price was a little high, i can understand the value especially for companies with all remote users but the $25 per user per month was a little painful for our small company“

April 23, 2026

KS

Konrad S

Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years.

“Our industry has many peculiar security requirements Teramind meets them all perfectly and we've been able to leverage it's alerts to fulfill other requirements we didn't even know it could help with.“

April 24, 2026

Lisa D

ManagerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months.

“However, we experienced compatibility issues with Apple products and often needed IT support to troubleshoot, especially after system updates.“

April 23, 2026

SS

Sweta S

Human Strategy CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform has been valuable in helping our company and employees grow by allowing us to effectively track progress, improve consistency and enhance overall productivity.“

November 14, 2025

JC

Jason C

DevOps EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“There's no "starts with" operator and wildcards "\*" or "?" are not supported.“

July 23, 2026

TP

Tejas P

IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Very Satisfied with the product and the report it generates with employee productivity and keyboard/mouse falsification also it captures.“

July 22, 2026

EK

Esty K

SecretaryReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“It's pretty expensive, and for more monitoring options you have to pay even more.“

February 7, 2025

## Showing most helpful reviews

Showing 1-25 of 107 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brandon G.  
Founder  
  
Used the software for: 6-12 months

### "Perfection for a virtual company"

January 30, 2018

5.0

Improved overall company security and employee performance.

Pros

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it!

Cons

When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Review Source

Response from Teramind

February 20, 2018

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

EK

Esty K.  
Secretary  
Real Estate  
Used the software for: 2+ years

### "Great productivity booster"

February 7, 2025

5.0

Pros

You can select invisible installation or visible, depending on your needs. You can see the employees' screens in real time.

Cons

It's pretty expensive, and for more monitoring options you have to pay even more.

Alternatives considered

[KeepActive](https://www.capterra.com/p/172028/Employee-Monitoring-Software-and-Time-Tracking-Solution/)

Reason for choosing Teramind

For the real time screen viewing that teramind has

Review Source

VR

Verified Reviewer  
Accounting  
Construction  
Used the software for: I used a free trial

### "Teramind honest review"

October 19, 2023

2.0

Pros

Lots of features, security features, screen recording

Cons

Bad UI, not flexible, bad customer support, lots of features I don't need etc.

Alternatives considered

[Insightful](https://www.capterra.com/p/142813/Insightful/)

Switched from

[Insightful](https://www.capterra.com/p/142813/Insightful/)

Because Insightufl gave me more value

Review Source

SP

Shannon P.  
Manager of HRIS and AP  
Oil & Energy  
Used the software for: 2+ years

### "Teramind is worth the time and cost. "

July 22, 2026

5.0

I like how easy Teramind is to get hours tracking all in one spot along with productivity. I would recommend Teramind.

Pros

Teramind is easy to use and the customer support is superb. I did weekly trainings with my representative to learn the different reports and make the tracking of time and productivity easier.

Cons

I don't have anything at this point that is a con for me. The reports were a learning curve, but once you get the process it is much easier.

Review Source

RB

Rony B.  
Accounts Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Unmatched Employee Monitoring Software"

June 23, 2023

5.0

My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment.

Pros

Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring.

Cons

While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement.

Alternatives considered

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/)

Reason for choosing Teramind

After thorough evaluation of alternative products, I ultimately chose Teramind for its unmatched employee monitoring capabilities. Its robust features and comprehensive insights surpassed other options. The ability to track user behavior, customizable alerts, and automated actions set Teramind apart, ensuring a secure work environment. The intuitive interface and powerful reporting tools provided a seamless monitoring experience. While alternatives had their merits, Teramind's comprehensive feature set and advanced monitoring capabilities made it the clear choice for effective employee management.

Review Source

TD

Todd D.  
IT Director  
Civil Engineering  
Used the software for: 1-2 years

### "An awesome solution for monitoring behavior and productivity"

January 31, 2023

5.0

Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program!

Pros

The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity.

Cons

This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it.

Alternatives considered

[Veriato Workforce Behavior Analytics](https://www.capterra.com/p/161116/Veriato/)

Reason for choosing Teramind

Teramind checked all the boxes for us and was more robust and easier to administer. Because they offer three different tiers (Starter, UAM, DLP and Enterprise), it allowed us to select just what we needed, which in our particular case was UAM.

Review Source

IW

Iris W.  
File Review Manager  
Real Estate  
Used the software for: Less than 6 months

### "Terrific Time Tracker"

March 31, 2020

4.0

Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Pros

This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Cons

It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

This was a temporary switch as we are unable to clock in at our usual office locations.

Review Source

Response from Teramind

March 12, 2021

Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

WS

William S.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Inept Support"

October 16, 2020

3.0

The customer experience has been poor.

Pros

The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one.

Cons

Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you.

Alternatives considered

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Reason for choosing Teramind

I thought this was a more advanced system however it is missing very basic features like being able to provide your client a simple time report of time worked during a specific period. You can't export or share reports.

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

video recording fearure

Review Source

MB

Muhammad B.  
Sr. Network Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "very good services"

November 5, 2021

5.0

very good services

Pros

screen recording, web n apps monitoring, system logs

Cons

time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps

Reason for choosing Teramind

time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps

Review Source

VR

Verified Reviewer  
Manager  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Strong Data, Some Apple Issues"

April 23, 2026

5.0

Overall, the platform is relatively easy to use and provides valuable insight into employee productivity. There is a bit of a learning curve when first getting started, but it becomes more manageable over time. However, we experienced compatibility issues with Apple products and often needed IT support to troubleshoot, especially after system updates.

Pros

Time Tracking, Reporting, ability to remote in to view live feed of employees working. Able to control screen if necessary

Cons

The price was a little high, i can understand the value especially for companies with all remote users but the $25 per user per month was a little painful for our small company

Review Source

AG

Anil G.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful Monitoring with Customizable Controls"

April 2, 2025

5.0

Teramind has been a valuable tool for monitoring and security, offering detailed insights, real-time alerts, and customizable policies. While it enhances productivity and compliance, occasional resource consumption issues and missed notifications could be improved. Overall, it remains a robust solution for user activity monitoring and data protection.

Pros

Teramind stands out for its comprehensive monitoring capabilities, offering detailed insights into user activity while maintaining data security and compliance.

Cons

Teramind is powerful, but it sometimes stops monitoring without notifying the assigned manager. Improving alert reliability would enhance its effectiveness.

Review Source

VR

Verified Reviewer  
Consultor Independiente  
Computer & Network Security  
Used the software for: 2+ years

### "Fraud Prevention"

August 16, 2018

5.0

the product is very easy to use, I have experience in this type of software, your presentation I like.

Pros

1\. the dasboard is frendly. 2.-Creation of policies and rules is very easy. 3.-the time worked and the log's is easy to see.

Cons

1.-I did not see if you can take the alert system to an email. 2.-I ask, the log's could be stored in a SIEM (Security Information and Event Management)

Review Source

Response from Teramind

March 12, 2021

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with any of the Teramind features. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

RH

Ricky H.  
  
Government Administration  
Used the software for: 6-12 months

### "Teramind is raising the bar"

July 14, 2016

5.0

As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose. During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated. To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user's display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.

Review Source

Response from Teramind

March 15, 2021

Hi Ricky, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team

TO

Timothy O.  
Desktop Support Technician  
Financial Services  
Used the software for: 1-2 years

### "Fantastic system with plenty of applications"

January 31, 2018

5.0

Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.

Pros

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

Cons

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

Review Source

Response from Teramind

February 20, 2018

Hi Timothy, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As you mentioned, Teramind offers the best of a Monitoring, DLP, and state-of-the-art Forensics, all under one roof. This of course can be a bit overwhelming at first. But as time goes on, you pick up the essentials. Please feel free to reach out to our sales team with any questions. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

KB

Kim B.  
Information Services Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Excellent Customer Service"

February 21, 2020

5.0

Overall, i love the product, but it is pricey

Pros

The software gives me a peek into the day of a user that needs monitoring

Cons

It is a little clunky, A little hard to navigate through.

Reason for choosing Teramind

I chose Teramind because it seemed to give me exactly what i needed on quick order. I had a user that was performing unethical acts on his computer and Teramind allowed me to pinpoint exactly when and how it was happening.

Review Source

Response from Teramind

March 12, 2021

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using and the Teramind solution to its fullest as well as any navigation issues you may run into. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

YS

YURI S.  
Head Of Operations  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Powerful Employee Monitoring Tool!"

December 16, 2019

5.0

All good so far, except the issue that it keeps getting disconnected and I think the system really requires a fast and stable internet connection so everything that's being captured from your PC is uploaded in real-time.

Pros

I like it when it records videos of the screen activities of our remote employees. It just gives us more peace of mind about what they are all doing throughout the day at work.

Cons

What I don't really like about it is just it constantly gets disconnected. Maybe cause of the bandwidth issues as the system captures videos of all your screen activities, so it would constantly reboot and all just to make sure all recorded videos are uploaded on the server.

Review Source

Response from Teramind

March 12, 2021

Hi Yuri, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection problems. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

rF

raizy F.  
account manager  
Management Consulting  
Used the software for: 2+ years

### "Top service"

December 12, 2022

5.0

Pros

Service is great

Cons

nothing ,did not have any problems since I started using it.

Review Source

VR

Verified Reviewer  
Deputy Manager IT  
Information Technology and Services  
Used the software for: Less than 6 months

### "For Employee Monitoring"

June 16, 2020

3.0

We planned to monitor work from home users as we started due to COVID 19 but we used only it for a month and the customer service is the worst part of the product and there is no guidance available for the same. they will just send you the link on how to do it.I am using different software now at the cheaper cost which is fulfilling my need.

Pros

Auto calculation of productivity on the basis of classification of the software was good.

Cons

but in some antivirus, it is detected as the virus and also with that, there are issues in deleting and adding the system deleting the system even you removed the software from the system but cannot re-add it and there is a lot of manual work in order to check the productivity and you cannot see the login log out time properly as the customization of reports is not possible.

Review Source

EB

Elie B.  
CEO  
Printing  
Used the software for: 2+ years

### "Great service great system"

April 19, 2018

5.0

Pros

We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.

Cons

Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.

Review Source

Response from Teramind

May 22, 2018

Hi Elie - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind can be deployed remotely using our MSI installer in conjunction with group policy like Active Directory. This method is quite fast and convenient. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

KM

Kerri M.  
Account Manager  
Real Estate  
Used the software for: 2+ years

### "Very Satisfied User"

December 2, 2022

5.0

really great experience using teramind. would recommend

Pros

If you have employees that work remotely and you want to track their work this is the right thing for you

Cons

this is really a great software. you can view your employees live screen which is the best feature of all

Review Source

Charles S.  
IT Manager  
Insurance  
Used the software for: Less than 6 months

### "Amazing product, easy to use for monitoring."

April 19, 2018

5.0

We were able to find out why some employees were not as productive.

Pros

Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard.

Cons

The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users.

Review Source

Response from Teramind

May 22, 2018

Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

ALC

Ana Laura C.  
Dir Comercial  
Computer Software  
Used the software for: 1-2 years

### "Teramind Review from a regular user"

December 3, 2022

5.0

We could increase productiviy of employees by analyzing wich day of the week and also the better hour to produce better work for each role, also we identified the least productive days and the kind of apps to block in order to stablish better policies

Pros

That has a lot and detailed information about the activity of the equipment and always is accurate

Cons

Sometimes if you do not configure it properly could be invasive for user privacy

Review Source

VR

Verified Reviewer  
Graphic Designer & Computer Networking  
Graphic Design  
Used the software for: I used a free trial

### "Amazing experience"

July 8, 2018

4.0

Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards employees' and organisation's information

Pros

Easy to identify and monitor possible threats. Teramind is useful in monitoring employees efficiency at work. Its security features are useful in providing real time access to users activities by providing alerts and warnings thus ensuring a firm operates smoothly.

Cons

Requires sufficient knowledge to use this software incase its features are updated. Quite challenging when setting up this software.

Review Source

Response from Teramind

March 12, 2021

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

VR

Verified Reviewer  
Managing Attorney  
Law Practice  
Used the software for: I used a free trial

### "Solid software "

December 3, 2020

5.0

Positive. This software is a little pricy, but feature rich. We went elsewhere ultimately.

Pros

I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable.

Cons

The interface is a bit overwhelming in terms of the number of features. I was looking for software that could integrate with payroll and I don't believe it had this.

Review Source

Response from Teramind

March 12, 2021

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

CF

Chris F.  
CTO  
  
Used the software for: 6-12 months

### "Easy to install and use. "

April 19, 2018

4.0

It provides a good general view of productivity levels.

Pros

We like the dashboard features and the productivity metric features. We like the segregation of the different metrics you can watch so you can easily find what you're looking for. The alerts also seem to be well set up out of the box.

Cons

Problems seem to happen a lot, which we understand about software, but every time we bring to the attention of support, we get "we're aware of this and working on it"... Well, why aren't we getting notified about the issues when they happen, and why do they take so long to fix?

Review Source

Response from Teramind

May 22, 2018

Hi Chris - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. So while they are not considered bugs with our software, they are fixes that can be passed along to those with non-traditional environments. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

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