# ManageEngine Applications Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ManageEngine Applications Manager the right DevOps solution for you? Explore 259 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews --- ManageEngine Applications Manager 4.6 (259) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 25th, 2026 # Reviews of ManageEngine Applications Manager Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews RR Rahul R Tool AdministratorAirlines/Aviation, 501 - 1,000 employeesUsed the software for: More than 2 years. “The tool helps in proactive monitoring, faster incident detection, and performance troubleshooting through real-time alerts and detailed dashboards.“ May 22, 2026 CY Chris Y Operations ManagerConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “Some features that are available in the desktop version are missing in the mobile application, and this reduces the ability of monitoring while on the move.​The mobile app could use some improvement in terms of its functionality or features.“ April 22, 2025 RA RITHIK A Senior Software EngineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The platform provides comprehensive monitoring for applications, servers, databases, and cloud infrastructure from a single dashboard.“ March 6, 2026 NS Nina S Head of Business DevelopmentHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “It integrated with certain legacy systems as they are not compatible and need to be configured and supported.​ The licensing model is so structured that it is somewhat complicated to fit out the best affordable model for our organization.“ April 2, 2025 SG Susanta Kumar G Asst. General Manager IDTMechanical or Industrial Engineering, 501 - 1,000 employeesUsed the software for: I used a free trial. “Applications Manager delivers robust, enterprise-grade Application Performance Monitoring (APM)—including features like real-time monitoring and root cause analysis—at a fraction of the cost of premium alternatives (like AppDynamics or Dynatrace).“ November 18, 2025 PE Paketleme E Technical Support officerAutomotive, 201 - 500 employeesUsed the software for: 6-12 months. “There were some issues with the reporting module especially when working with very large data sets which at times ran out of time while compiling extensive historic reports.“ April 7, 2025 km kabelo m security analystComputer & Network Security, 11 - 50 employeesUsed the software for: I used a free trial. “Compared to premium APM tools like New Relic or AppDynamics, Applications Manager provides solid application performance monitoring (especially with APM Insight) at a more affordable price point.“ June 19, 2025 NC Nayan C IT ManagerResearch, 201 - 500 employeesUsed the software for: 1-2 years. “Occasional delays in alert delivery may lead to challenges in promptly identifying outages in critical applications.“ November 13, 2025 ## Showing most helpful reviews Showing 1-25 of 259 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ramkumar D. Senior software Developer Information Technology and Services Used the software for: 2+ years ### "Good Observability solution requiring more video tutorials." April 20, 2026 5.0 Applications Manager gives useful insights into our entire application infrastructure. The dashboard gives complete details of the infrastructure which is easy to understand the IT systems. Pros My personal preference is with creating monitors. Unlike other observability solutions that require endless configurations, ManageEngine is very easy to setup and get insights into your infrastructure. Customer support has been very helpful in resolving queries and troubleshooting. Cons Need more training and video tutorials for new features. Need better customization for alert summary feature. Review Source NC Nayan C. IT Manager Research Used the software for: 1-2 years ### "Monitoring Applications, Servers, and Databases Simplified with Occasional Alert Delays" November 13, 2025 4.0 The Solution is working fine and provide accurate alerts about the applications and servers and also manageengine support is very helpful. Pros It can monitor servers, applications, and databases simultaneously, and it’s very easy and user-friendly to configure. Cons Occasional delays in alert delivery may lead to challenges in promptly identifying outages in critical applications. Switched from [Server & Application Monitor](https://www.capterra.com/p/179418/Server-Application-Monitor/) The configuration process was quite challenging, and the system experienced significant lag. Review Source RR Rahul R. Tool Administrator Airlines/Aviation Used the software for: 2+ years ### "Reliable and Cost-Effective Application Monitoring Solution" May 22, 2026 5.0 My overall experience with ManageEngine Applications Manager has been positive. It is a reliable and user-friendly monitoring solution that provides centralized visibility into applications, servers, databases, and infrastructure components. The tool helps in proactive monitoring, faster incident detection, and performance troubleshooting through real-time alerts and detailed dashboards. One of the key strengths is its wide range of supported technologies and ease of integration with enterprise environments. It has been very useful for monitoring critical business applications, reducing downtime, and improving overall operational efficiency. Although the initial setup and advanced customization can sometimes be complex, the platform offers strong monitoring capabilities at a cost-effective price compared to many other enterprise APM solutions. Overall, it is a valuable tool for IT operations and application monitoring teams. Pros Easy-to-use and user-friendly monitoring interface Supports monitoring for servers, applications, databases, URLs, cloud, and infrastructure from a single console Real-time performance monitoring with detailed dashboards and alerts Quick deployment and easy integration with multiple technologies Strong application performance monitoring (APM) capabilities with root cause analysis Customizable thresholds, reports, and notification settings Helpful for proactive issue detection and reducing downtime Good visibility into application health and resource utilization Cost-effective compared to many enterprise monitoring tools Reliable customer support and regular feature updates Cons Initial setup and configuration can be complex for large environments UI can feel outdated compared to modern monitoring platforms Some advanced features require additional customization or scripting Alert noise can become difficult to manage without proper threshold tuning Reporting and dashboard customization options are somewhat limited Performance may slow down when monitoring a very high number of devices/applications Documentation for certain integrations and troubleshooting scenarios could be improved Mobile app functionality is limited compared to the web console Upgrade and patching activities sometimes require careful compatibility checks Licensing costs can increase significantly as monitoring scale grows Review Source MA Murat A. IT Professor Higher Education Used the software for: 6-12 months ### "Delivered end-to-end visibility devoid of repetitive check-ups" April 11, 2025 3.0 Pros I found Applications Manager convenient to be able to oversee both the middleware and the backend services such as Redis, Kafka and Oracle DB in one place. The metrics are broken up and describe areas that I can easily figure out latencies from and general resource utilization. Cons When analyzing historical performance reports for an incident, after a certain period of time, the metrics of more than 90 days take time to load. I could also get a little frustrated when using it to look for patterns across a quarter-long deployment cycle. Review Source AC Aditya C. Technical Associate Information Technology and Services Used the software for: 1-2 years ### "Reliable Application and Infrastructure Monitoring Platform" February 27, 2026 5.0 Overall, the experience has been positive. The tool provides reliable monitoring, useful alerts, and good visibility into infrastructure and application health, which helps maintain uptime and improve operational efficiency. Pros I liked the wide range of monitoring features across servers, databases, and applications in one platform. The dashboards and alerting system are easy to configure and help with proactive monitoring. Cons The interface can feel slightly cluttered when managing a large number of monitors. Performance optimization and proper sizing are important in bigger environments, as resource usage can increase with aggressive polling. Review Source MM Michael M. Systems Administrator IT Operations Management Information Technology and Services Used the software for: 2+ years ### "Leveraging Applications Manager for full stack application performance observability " October 25, 2024 4.0 Applications Manager's full stack observability in a single plane simplifies monitoring by quickening incident response with their root cause analysis feature. With our distributed architecture for our business applications, Applications Manager was able to provide a single pane to view the different metrics and attribute status of the entire environment. Starting monitoring from the infrastructure servers where the applications are installed, you can review resource utilization, to the respective application technologies like databases where you can get notified immediately if a specific scheduled job fails to run, and the web apps and app servers, finally to the actual end user experience where you can confirm the service delivery to the end user through synthetic and transactional monitoring. Applications Manager provides all this visibility which brings application performance monitoring to the next level Pros Support for the full stack monitoring and also readily available templates for different technologies which simplifies onboarding and monitoring. Transactional monitoring with APM Insight which fully monitors any activity going through your application and shares important insights and metrics which are a clear indicator of the application performance. Cons Failure to support monitoring for ATM related attributes like cash trays details. We can easily monitor ATM availability but cannot pick up on details like tray jams, or empty trays. Alternatives considered [Server & Application Monitor](https://www.capterra.com/p/179418/Server-Application-Monitor/)[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/) Reason for choosing ManageEngine Applications Manager Applications Manager provided a greater feature set at a lower price range when compared with all the competition. Review Source KS Kimberly S. Senior Officer, Networking Financial Services Used the software for: 2+ years ### "Great product, Exceptional Support and Top-Class customer service when needed" April 8, 2026 5.0 What I liked most about Applications Manager was its ability to provide centralized, real-time monitoring of multiple systems through an easy-to-use dashboard. It made it much easier to identify performance issues early and take proactive action, which improves overall efficiency and reduces downtime Pros What I liked most about Applications Manager was its ability to provide centralized, real-time monitoring of multiple systems through an easy-to-use dashboard. It made it much easier to identify performance issues early and take proactive action, which improves overall efficiency and reduces downtime. Cons I did not encounter any significant issues while using this application manager. he application manager met my expectations with no noticeable shortcomings. Review Source RA RITHIK A. Senior Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Powerful All-in-One Application Monitoring Tool" March 6, 2026 5.0 My overall experience with ManageEngine Applications Manager has been positive. The platform provides comprehensive monitoring for applications, servers, databases, and cloud infrastructure from a single dashboard. This centralized visibility helps quickly identify performance issues and maintain system stability. Pros It provides full visibility of the entire application stack—from the user experience down to servers and databases. This helps teams quickly identify where performance problems originate. Cons Complex initial setup The initial configuration can be complicated, especially in large environments. Setting up monitoring parameters and tuning alerts may require a steep learning curve for new users. Review Source CG Curtis G. Director of iSeries Hosting Hospitality Used the software for: 2+ years ### "Easy to use. Accomplishes the Goals we need." April 15, 2026 5.0 Easy to use. Accomplishes the Goals we need. The support team helps in fixing the issues on time that is the plus point of APM Cons No cons found in the Applications manager product as of now in the product so we are good now using it Review Source Abdul B. IT Executive Facilities Services Used the software for: I used a free trial ### "Good Applications Manager Tool and Tips" February 19, 2026 5.0 It was quite nice, im satisfied with the trainings, the trainer also helps us to improving our management skills. Pros The management Features gelps to incerease the reporting and status of the requests. It helps to increase the project management capabilities. Cons Some of the steps are with extra steps, every user need to enter the complete detail with each and every point. Review Source DD Daniel D. Electrical Engineer Information Technology and Services Used the software for: 1-2 years ### "Delivered quantitative reports that guide the decisions made" April 25, 2025 4.0 Pros ManageEngine Applications Manager offers features that offers graphics on the application’s performance and also at a historical aspect. It was a useful experience in our attempt to diagnose some issues related to the management of capacity that we foresee in our systems.​ Cons Drawing reports may be tiresome especially when using large sets of data and information. The report builder interface may also be more user-friendly so that it will not be tiresome when building different types of analytical reports.​ Review Source EC Emma C. Plant and Quality Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Improve on minimization of non-automated log checks" April 10, 2025 4.0 Leveraging Applications Manager has brought about stability in our virtual and on-prem environments. I have recorded less downtimes and faster RCA time because it reveals the precise fault domain whether it is a cloud instance, DB lag or a VM bottleneck. Pros I had a favorable impression on Applications Manager since it provides information on the activities of app server and database server on real-time basis. For example, I could identify slow queries and JVM memory problems before they become a concern to other users. Cons I encountered a problem when monitoring those applications in terms of the use of their scripting component. The polling of data could not be made fine-grained and this averted the availability of metrics during busy times. Review Source TE Tolga E. Head of Department Higher Education Used the software for: 1-2 years ### "Offered us fine and customized database monitoring" April 7, 2025 4.0 Pros The database monitoring of ManageEngine Applications Manager for SQL, Oracle and MongoDB gave us information, for which we used to need tools which were different. It was useful to identify the performance of each query in the search result which highlighted what was most important to users. Cons The topology maps for complex applications could become complicated and complex to understand just by looking at it. In the next section, it was observed that the geographical distribution of the monitoring nodes could not be altered. Review Source AR Alejandro R. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "New alerts on out of ordinary behaviours were accurate" April 7, 2025 4.0 Pros During its use I found real-time monitoring of applications and their health and performance to be an invaluable tool. This approach enabled me to quickly find sources of delays and utilize my problem-solving skills in preventing such problems from affecting the users. Cons The first server cost demand was a little higher than planned and this led to a few hitches while launching the system. A little bit of tweaking was done to suit it for the smooth running in our environment. Review Source TD Teodor D. Data Engineer Higher Education Used the software for: 6-12 months ### "Secure tool for ensuring the stability of our applications" April 25, 2025 4.0 Pros ManageEngine Applications Manager is exceptional in its real time monitoring of applications and servers. I have performance concerns that allows me to correct them before users identify them. This way an automated discovery of all dependencies eliminates the need for any manual effort. Cons Organizations need more flexibility in the reporting module. Although the given reports are important, creating a new report with certain parameters takes additional actions and efforts, and it is not very convenient. Review Source SP Sascha P. Cloud Engineer Restaurants Used the software for: 6-12 months ### "Friendly interface enhances monitoring efficiency" April 26, 2025 4.0 Pros Using ManageEngine Applications Manager is quite easy and its layered structure allows easy access to different utilities. It makes it rather easy for me to get to the most important tracking data and adjust monitoring parameters there was not much training required.​ Cons There are some extra options which are concealed pretty deeply, the users can not quickly and easily find it. These features were a little harder to find and to learn where they could be accessed within the software.​ Review Source KP KEERATI P. Computer Engineer Higher Education Used the software for: 6-12 months ### "Helped me in balancing my working load among autoscaled pods" April 17, 2025 4.0 Pros I came across one that I found quite interesting and that is its support of container environments. With Applications Manager, I was able to monitor Docker containers hosting Python applications and the memory and the response time in between the instances. Cons The problem that I encountered was in monitoring of older network equipment based on SNMP. The MIBs had to either be configured manually or the right traps were not provided responses in return. Review Source CG Carlos G. IT Director Architecture & Planning Used the software for: 6-12 months ### "Offered full-featured application monitoring and diagnostics suite" April 21, 2025 4.0 Pros I believe that ManageEngine Applications Manager has made it easier to drill down into the application performance, most especially with distributed tracing. It allows me to find out which layer in the application has the biggest delay or issues in a microservices environment.​ Cons I face difficulties in organizing views according to the requirements of the team without using additional tools or making some compromises.​ Review Source DL DANIELE L. Mr Information Technology and Services Used the software for: 2+ years ### "Appmanager good cost/benefit ratio" February 27, 2025 5.0 I have implemnted For different customers both stand alone and distributore solution on Hybrid envitonment Pros Wide supporto For differenti technology, varius notification method, agentlesse, Easy tò magene Cons Its operation Is intuitive and Easy mqakes teach operators Review Source OA OMAR A. Senior Professor Higher Education Used the software for: 6-12 months ### "Gave us complete assurance regarding cloud portfolio management" April 8, 2025 5.0 Pros The best feature of the Splunk App for AWS in my opinion was how efficient it was in keeping track of our AWS resources. The real-time status of EC2 and RDS services along with performance baselines enabled me to directly relate cloud events to application problems. Cons There were some additional processes that were not covered in the documentation when installing custom metrics, which I encountered personally. Review Source BP Bishnu P. Network Engineer Banking Used the software for: 1-2 years ### "Overview of our systems has made our monitoring methods more efficient" April 19, 2025 4.0 Pros The Applications Manager pays significant attention to monitoring across different platforms like corporate clouds and corporate local applications. The proactive alerting system, especially the anomaly detection feature of the system is of great importance because it helps to pin-point certain problems quickly. Cons The possibilities to customize the dashboard are rather practical, although not very user-friendly. Maintaining different views for specific teams was needed and it turned out that some settings are more suitable only for specific ones.​ Review Source KH Kyle H. Systems Admin Automotive Used the software for: 2+ years ### "APM Review" February 20, 2025 4.0 Overall the product has by and large served it's purpose and is light weight, let performative. Pros Its available feature set is quite rich. Cons It lacks some monitors that we would like. Review Source WG Waleed G. Project Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Helped me to overcome difficulties with gaps in visibility" April 18, 2025 5.0 Pros I enjoyed the fact that Applications Manager only required a single tool to monitor our infrastructure that partially consists of on-premises VMware and AWS EC2 instances. Monitoring for CPU utilization and memory limits in real time made it possible for me to address alerts before the performance affected user sessions. Cons The relationship with the infrastructure alerts and application performance could be even more obvious. Review Source JI Juan I. Sys admin Retail Used the software for: 2+ years ### " This tool is an absolute game-changer, and I'm thrilled to share my positive experience with it." December 17, 2024 5.0 We can confidently say that Applications Manager has completely transformed the way we manage our systems and applications. This tool is an absolute game-changer, and I'm thrilled to share my positive experience with it. Pros Infrastructure monitoring, Digital Experience Monitoring, Overall best tool for monitoring in the entire market of the monitoring tools. Cons no dislikes of the product after the recent upgrade Review Source David S. IT Support Health, Wellness and Fitness Used the software for: Less than 6 months ### "APM Review" February 20, 2025 5.0 Pros It's a very complete tool for monitoring. Cons It's a little bit complicate to configure. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.