# Pirate Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pirate Ship the right Shipping solution for you? Explore 1005 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172133/Pirate-Ship/reviews

---

Pirate Ship

4.9 (1005)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Pirate Ship

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

YZ

Yev Z

WMS AdministratorApparel & Fashion, 201 - 500 employeesUsed the software for: More than 2 years.

“Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS.“

April 22, 2026

OV

Oleg V

FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier.“

January 29, 2026

AL

Amber L

OwnerRetail, Self-employedUsed the software for: 1-2 years.

“Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found.“

July 26, 2025

OV

Oleg V

FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“The savings on the label are meaningless compared to losing the entire contents with no compensation.“

January 29, 2026

AS

Alexis S

OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a timely manner.“

February 20, 2026

Ben M

AuthorPublishing, 2 - 10 employeesUsed the software for: 6-12 months.

“It took me a while to find how to ship using Media Mail with USPS.“

January 28, 2026

LS

Leigh Nicole S

Personal AssistantAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“Pirate Ship had great rates and worked with us on both the shipment and pickup with UPS. “

July 30, 2025

OV

Oleg V

FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“My international shipment was accepted, duties were paid, and then the parcel was lost.“

January 29, 2026

## Showing most helpful reviews

Showing 1-25 of 1005 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ben M.  
Author  
Publishing  
Used the software for: 6-12 months

### "Great Prices. Great Options. Great Shipping Tool!"

January 28, 2026

5.0

Pros

There are a myriad of shipping options, all available at the lowest prices without having to shop around or visit different vendors.

Cons

Some of the shipping options are hidden or less intuitive to find. It took me a while to find how to ship using Media Mail with USPS.

Alternatives considered

[Easyship](https://www.capterra.com/p/170399/Easyship/)

Reason for choosing Pirate Ship

The ability to ship more types of mail, including Media Mail with USPS.

Review Source

YZ

Yev Z.  
WMS Administrator  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Solution for International Shipments and Low Volume Operations"

April 22, 2026

5.0

Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS. However, that software constantly had bugs and broke down. PirateShip is completely online based, so there is no software management or maintenance.

Pros

We found it to be a strong alternative to Endicia Professional, which was difficult to use. PirateShip is useful especially when it comes to properly generating and shipping international orders. The value is great, because it is virtually free to use. The label printing works like any web browser printing, where you can simply direct it to a locally or network installed label printer.

Cons

So far, they have yet to allow us to set up ACH deposit with our bank. Though they do offer some bank integrations, we are still waiting for our specific bank. This means we are forced to use credit card charges, which makes expense reporting more difficult.

Switched from

[Endicia](https://www.capterra.com/p/124584/Endicia/)

Endicia Professional was clunky, unreliable, and difficult to maintain.

Review Source

OV

Oleg V.  
Founder  
Cosmetics  
Used the software for: Less than 6 months

### "Lost shipment, zero accountability — $438 gone"

January 29, 2026

1.0

On October 3, 2025, I paid for international shipping of a package containing two custom hair systems worth $438. The shipment was accepted and processed. Import duties were paid. The parcel was never delivered and never returned. I contacted the carrier. The carrier refused to compensate the loss. I then contacted Pirate Ship. Their position was simple: “We are not responsible. Here is a refund for the label only.” In practice, Pirate Ship acts as a middle layer that gives you cheaper labels but zero real protection. When a shipment disappears, you are left alone between the carrier and Pirate Ship, with neither side taking responsibility. You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier. The savings on the label are meaningless compared to losing the entire contents with no compensation. After this experience, I would strongly advise using carriers directly or services that provide real accountability and insurance.

Pros

Lost shipment, zero accountability — $438 gone/ The interface is simple and the rates look attractive at first. Creating a label is fast and convenient.

Cons

When something goes wrong, takes no responsibility at all. My international shipment was accepted, duties were paid, and then the parcel was lost. The carrier refused compensation. Pirate Ship’s response was to deny any responsibility and refund only the label — not the value of the lost contents. There is no real protection for the sender.

Review Source

SL

Sarah L.  
Head of Marketing  
Computer Software  
Used the software for: 6-12 months

### "Awesome Shipping Experience with Unexpected Whimsy "

October 15, 2025

5.0

This service is everything it needs to be and at the highest quality. It's fantastically simple to use, sources incredible rates, and the customer service is phenomenal. I don't even mind having to chat with support to remove authorized users on the account because it's just plain fun. I don't know if they use a filter to convert what the support reps say to pirate speak or if they are having fun and doing it on their own but it adds some whimsy to an otherwise dry task of shipping and logistics.

Pros

Super simple to use, great customer service, very competitive rates, and adds whimsy to an otherwise very boring task.

Cons

Some functionality for teams is not built out yet (like removing authorized users) but their support is so fast that it's not really an issue. Plus all the messages you get from support are in pirate-speak which is hilarious.

Switched from

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

Checking all major shippers for best rates and delivery windows was a waste of time.

Review Source

AL

Amber L.  
Owner  
Retail  
Used the software for: 1-2 years

### "Arg! I'm a pirate, not a robot!"

July 26, 2025

5.0

When I started my business, I expected the shipping/label purchasing process to be complex and overwhelming, but somehow ended up making it fun.

Pros

Other than it's fun vibe, is my go-to for shipping labels because the prices are better than anywhere else I've found.

Cons

Maybe they already offer this and I'm just missing it, but I would like to be able to just enter the zip code or city and state to see the label prices, instead of having to enter the entire address.

Alternatives considered

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reason for choosing Pirate Ship

I found the platform easier to navigate on mobile and slightly better prices

Review Source

MK

MATTHEW K.  
Partner  
Retail  
Used the software for: 6-12 months

### "The least expensive shipping rates you will ever find"

April 2, 2025

5.0

has gotten me the cheapest rates I could get with UPS. Even cheaper than my own account.

Pros

The cheapest rates I could find out of any shipping software.

Cons

It took a while for my eBay orders to sync.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

got me the cheapest UPS rate I could find

Review Source

LNS

Leigh Nicole S.  
Personal Assistant  
Accounting  
Used the software for: Less than 6 months

### "Highly Recommend"

July 30, 2025

5.0

We had to return a very large furniture shipment that was going to cost over a thousand dollars if shipped via another carrier. had great rates and worked with us on both the shipment and pickup with UPS. They even followed up when we had a problem with the pickup to make sure everything was resolved. Highly recommend.

Pros

Great rates and communication, if you have to contact customer service. You get real tracking numbers via UPS.

Cons

The website can be hard to navigate, as far as finding your receipts, but they also email them to you. Did not like that I had to print and buy multiple labels separately (but that may have been user error).

Switched from

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

FedEx and UPS prices were too high and customer service was problematic.

Review Source

SK

Steven K.  
Owner  
Retail  
Used the software for: 2+ years

### "GREAT JOB PIRATE SHIP"

February 2, 2026

5.0

Overall, they are a smooth efficient organization saving me a ton of money instead of paying a monthly fee like all the rest.

Pros

Definitely value for your money. They are up to date with all the changes. I have never had any issues with . Great for small or large business. Security is one of their utmost issues that they always take care of. Any problems with the internet they are on it right away in regards to bugs and issues. Whatever problems I have had any issues were solved fast and easy. I have been on for a number of years so far and they are the best. Easily able to get my orders from etsy on their site.

Cons

I have never had any problems with the operation of . They have never given me any reason to complain and when I did have a problem I found out a simple fix I forgot to do on my web browser. (cleaning the history)

Review Source

VR

Verified Reviewer  
head of core experiences  
Food & Beverages  
Used the software for: 1-2 years

### "Pirtae ship for the Win "

March 9, 2026

5.0

is an easy-to-use platform that provides security for its users and their customers' personal info. With easy-to-use label printing and a short learning curve. Its ideal for a small business.

Pros

I like the flexibility that offers for small business management. You can see rates in real time, which provides you with the option of being able to optimize your business. With the rates given, it provides great value for money on a streamlined, platfrom free from bugs and issues.

Cons

is great for a small business, but it does not provide the tools for e-commerce and major Batch/Bulk shipping.

Review Source

AS

Alexis S.  
Owner  
Retail  
Used the software for: 2+ years

### "Love Pirate Ship!"

February 20, 2026

5.0

Overall my experience with has been great with it always being a reliable way to ship products in a timely manner.

Pros

What I absolutely love about is that is so affordable even more so then your local post office.

Cons

What I like least about is that there aren't more ways to ship. I would like more affordable ways then the normal post office and ups.

Review Source

RK

Rachel K.  
Operations and Marketing  
Computer Software  
Used the software for: 2+ years

### "I NEVER ship with anything other than Pirate Ship"

September 21, 2023

5.0

There is no one that compares to the deep shipping discounts you receive using . I get UPS rates for 75% off. Huge discounts for USPS also. You can integrate it with Ebay to use when you need to ship an item you sold. Pirate Ship makes it easy for shipping a package by giving you the label to print, providing tracking and keeping your records accessible to export or keep in your online account.

Pros

The absolute best way to do any shipping. It's easy, gives you choices between carriers, gives you the best price you will ever get, and they do all the work for you. No one else compares.

Cons

There are no complaints. It's simply the best.

Reason for choosing Pirate Ship

Incredible savings are offered and the superior software to manage all my shipments

Review Source

KM

Kalsie M.  
Shipper  
Retail  
Used the software for: 1-2 years

### "Shipping with Ease"

December 5, 2023

5.0

Pros

I like how easy it is to create and print labels.

Cons

Shipping is expensive. I know this is not the fault of but it does make overall cost of shipping a con.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

was easier to use and was more user friendly.

Review Source

NG

Nicholas G.  
Owner  
Retail  
Used the software for: Less than 6 months

### "The best out there for online shipping! "

February 19, 2022

5.0

allows me to easily create shipping labels for my small business, the website is very user friendly and allows for quick productivity.

Pros

It’s straightforward and simple to use. You create your label with your customers shipping information, package details such as dimensions and weight and boom! You’re all set. The options for selecting services (such as USPS, UPS etc.) are all conveniently listed for you to choose from before you purchase your label.

Cons

So far, nothing at all. The service is exactly what you need for shipping solutions for a small business.

Alternatives considered

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Reason for choosing Pirate Ship

offers a simple solution with no fluff. You get exactly what you need with out a bunch of extra promotional junk being thrown your way.

Review Source

LC

Liz C.  
Executive Assistant  
Telecommunications  
Used the software for: 6-12 months

### "Pirate Ship saves us HALF of our typical shipping cost"

April 14, 2022

5.0

I'm so glad we use to first compare our shipping options then make our shipping decision based on our company needs.

Pros

Ease of use and the lower cost of shipping. We can even ship internationally with great ease!

Cons

I have yet to find something I don't like about .

Switched from

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

is much more cost effective for our company.

Review Source

RH

Rachel H.  
Founder  
Retail  
Used the software for: 2+ years

### "Love Pirate Ship"

February 4, 2025

5.0

Absolutely great. I genuinely think is a great site for small businesses or even someone just wanting to save money when they send a package to friends or family.

Pros

The ease of getting a label for less money than what the USPS sells them for.

Cons

The site can be a little confusing especially to a first time user.

Review Source

MW

Marti W.  
Admin  
Hospitality  
Used the software for: 1-2 years

### "This makes shipping in bulk so easy!"

October 23, 2024

5.0

We often ship to multiple locations and it is very easy to upload a spreadsheet and the labels print very fast.

Pros

It is easy to ship several packages at once.

Cons

No Cons whatsoever, really love this app!

Review Source

JW

Jill W.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Pirate ship Love"

October 23, 2023

5.0

Overall, I have been and will continue to use for as long as it is available.

Pros

makes shipping my packages so simple and straightforward.

Cons

I do wish I was able to import all of my marketplace sources into as I can with Veeqo. Such as Amazon or Wal-Mart.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Reason for choosing Pirate Ship

The ease of use and affordability.

Review Source

bF

bri F.  
assistant manager  
Medical Practice  
Used the software for: 2+ years

### "pirate ship review"

January 10, 2023

5.0

great would recommend to anyone especially anyone who owns and ships for their small business. it really keeps the profits a little higher when not wasted on expensive shipping

Pros

i like how cheap it is compared to doing usps or any other shipping services it is also very user friendly. the tracking and updates are great and the easy printing of the labels.

Cons

sometimes the weight can be a little off so will charge you one price at the beginning and then when the package is actually weighed and shipped it will charges you the difference. is it usually minimal and only off by a few cents/maybe a dollar.

Review Source

jL

jeramie L.  
Quality Manager  
Machinery  
Used the software for: 1-2 years

### "The best way to ship!"

August 4, 2023

5.0

In the beginning, I thought it was too good to be true. I have not found any place that has lower rates. Not PayPal, EBay, or any other 3rd party that has "discounted" shipping. it's easy to save addresses and reship items. has saved me lots of money and made getting out packages a lot easier!

Pros

Number 1 is their price - they are cheap! Number 2 is how quickly you can compare different shipping options once you get to the end.

Cons

I had one bad experience. I entered an address and their automatic address checker did not recognize it in the form that I entered and automatically changed it to match what was in their map system. I think they use the Google maps platform. The problem was that the US Post Office didn't recognize the way they altered the address and ultimately returned the package back to me as undeliverable. Since I did not buy the postage directly through USPS, the Post Office would not work with me to refund or correct the problem.

Review Source

RH

Ron H.  
Founder/CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Pirate Ship to the rescue "

July 14, 2022

4.0

My overall experience with was good like I said it was fairly easy to get the ability to start shipping again and I was able to stay on schedule with my shipping. Now that my original shipping software seems to be working well I will keep pirate ship as my back up.

Pros

I think what I like about software it was very easy to get up to speed to ship care packages to our troops. The reason why rescue is in my title is the other software that I usually use was down for over three days and I had care packages stacking up not able to ship.

Cons

I think one of the things I didn't like about pirate shipping was it was more complex to fill out the information and fill out the A PO information than the previous software that was my standard.

Reason for choosing Pirate Ship

I looked at a few shipping software and seem to be the most simple way to fill out customs forms. The software that I was using the customs shipping form is so much more simple than pirate ship software. But it got the job done and I am appreciative of that fact.

Review Source

NE

Nina E.  
Owner  
Retail  
Used the software for: 2+ years

### "Discount USPS & UPS shipping"

June 12, 2023

5.0

Pros

I love ! I know exactly where my package is. The pricing is at a discount. I ship from home. No more waiting on long lines! You can pass the line & leave your packages.

Cons

Nothing!

Review Source

EB

Erik B.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Free corporate shipping rates!"

June 25, 2023

5.0

My one-stop-shop for all shipping.

Pros

I love that is so simple to use, sometimes even easier than the carrier itself. Has a great UI to input addresses and package info, and lists all the shipping services and prices. I can get corporate rates as a small business for cheap!

Cons

It would really be nice to have a FedEx option to ship with.

Review Source

DP

Daniel P.  
it  
Computer Networking  
Used the software for: 2+ years

### "Simple to get reduced Shipping costs as advertised"

August 19, 2023

5.0

It has saved a lot in the cost in USPS shipping, even though the Post Office is just down the street

Pros

Easy to get shipping labels for services like USPS or UPS for shipping items for my business. It has reduced costs

Cons

Some times the labels provided to do not work well with my laser label printer, resulting in multiple prints but label is not a one-time printed, only when its shipped

Review Source

JB

Jonathan B.  
Ceo  
Medical Practice  
Used the software for: 6-12 months

### "Pirate ship has made my life super easy"

July 11, 2022

5.0

I describe my experience with to be excellent and I recommend it if you do not listen to my recommendation you are a fool

Pros

Don’t be an idiot this is the best ad on the market it is a must have

Cons

I cannot say nothing bad about this cause I have enjoyed how simple is Ben to use

Switched from

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

What is a recommendation to switch over

Review Source

AL

Antonia L.  
Self-employed  
Retail  
Used the software for: 2+ years

### "Pirate Ship Review"

March 17, 2022

5.0

Pros

I like thatbits easy to use and it's hard to get lost in the software

Cons

That you have to do the measurement and weight stuff yourself

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.