# Page 2 | Rippling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Rippling the right Human Resources solution for you? Explore 4817 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172127/Rippling/reviews --- Rippling 4.9 (4817) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 4th, 2026 # Page 2 - Reviews of Rippling ## Showing most helpful reviews Showing 26-50 of 4817 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CL Claudine L. Scheduling Dispatch Individual & Family Services Used the software for: 1-2 years ### "Efficient All-in-One Platform for HR and Payroll Management" May 14, 2026 5.0 My overall experience with Rippling has been positive. The platform is efficient, easy to use once familiarized, and helpful in managing HR, payroll, and employee-related tasks in one place. Its automation and centralized system improved workflow and saved time, although some advanced features required a bit of adjustment in the beginning. Pros What I liked most about Rippling was how it centralized HR, payroll, benefits, and IT management into one platform. The automation features helped streamline repetitive tasks, improved efficiency, and made employee management much more organized and user-friendly. Cons One thing I liked least about Rippling was that some features can feel overwhelming at first because of the platform’s wide range of tools and settings. There can also be a learning curve for new users when navigating more advanced functions. Review Source PB Priyanka B. QA Automation Lead Real Estate Used the software for: 1-2 years ### "A Powerful All-in-One Platform for HR and Payroll Management" June 11, 2026 5.0 My overall experience with Rippling has been very positive. The platform has helped simplify and streamline many of our workforce management processes by bringing HR, payroll, onboarding, employee management, and other administrative functions into a single system. This has reduced manual effort, improved accuracy, and made day-to-day operations more efficient. The user interface is intuitive and easy to navigate, which has helped both administrators and employees adopt the platform quickly. Payroll processing and employee onboarding have become much more streamlined through automation, saving valuable time for our team. Whenever support was needed, the customer service team was responsive and helpful in resolving issues. Additionally, Rippling continues to enhance the platform through regular updates and new features, demonstrating a strong commitment to improving the user experience. Overall, it has been a reliable and valuable solution that has positively impacted our operational efficiency and employee experience. Pros What I like most about Rippling is how it brings multiple workforce management functions together in a single platform. Instead of managing separate systems for HR, payroll, onboarding, employee records, and IT-related tasks, everything is centralised and easy to access. The platform is intuitive, which makes it easy for both administrators and employees to navigate without extensive training. Rippling has also helped streamline employee onboarding and payroll processes through automation, reducing manual effort and improving accuracy. The customer support team has been responsive whenever assistance was needed, and the platform regularly introduces updates and enhancements that continue to improve the user experience. Overall, Rippling provides strong value for money by helping organisations save time, improve operational efficiency, and scale their people operations more effectively. Cons While my overall experience with Rippling has been very positive, there are a few areas that could be improved. Some advanced configurations and workflows can take time to understand during the initial setup, especially for organisations with complex requirements. Additionally, while the platform is updated regularly with new features and enhancements, it can sometimes take users a little time to adapt to interface changes or newly introduced functionality. These have been relatively minor challenges, and they have not significantly impacted our overall experience with the platform. Switched from [Keka](https://www.capterra.com/p/149253/Keka/) We switched from Keka because we were looking for a more comprehensive platform that could handle a broader range of workforce management needs within a single system. While Keka worked well for core HR and payroll functions, Rippling offered additional capabilities such as employee lifecycle automation, IT management, onboarding workflows, and deeper system integrations. Rippling's ability to centralise HR, payroll, employee data, and operational processes helped reduce the need for multiple tools and manual coordination between systems. We also found the automation features and scalability to be better suited for our evolving business requirements. Overall, the move was driven by the need for greater efficiency, improved process automation, and a more unified employee management experience. Review Source JD Jagdish D. Team Lead Hospitality Used the software for: 2+ years ### "Simplifying HR and Payroll Operations" June 11, 2026 5.0 "Overall, my experience with Rippling has been positive. The platform simplifies many day-to-day HR and workforce management tasks by keeping everything centralized and easy to access. Features like employee management, payroll, time tracking, and onboarding work well together, helping reduce administrative effort and improve efficiency. While there can be a learning curve with some advanced features, the overall usability and automation capabilities make it a valuable tool for managing people operations. Pros What I liked most about Rippling is how it brings multiple HR and workforce management functions into a single platform. Managing employee information, time tracking, leave requests, payroll, and onboarding becomes much easier because everything is connected. The interface is intuitive, automation helps reduce repetitive manual work, and it saves a significant amount of time for both managers and employees. Cons One thing I liked least about Rippling is that some of the advanced features can take time to learn and configure properly, especially for new users. While the platform is powerful, navigating certain settings or workflows can occasionally feel overwhelming, and some customizations may require additional guidance or support to set up effectively. Review Source Sunny Y. Convenient platform for managing HR, payroll, and employee onboarding Information Technology and Services Used the software for: 2+ years ### "Convenient platform for managing HR, payroll, and employee onboarding" May 10, 2026 4.0 Overall, our experience with Rippling has been positive. It made HR operations more organized and reduced the amount of repetitive admin work for both HR and IT teams. The platform is reliable for daily use, and employees found the self-service options simple enough without needing much support. There are still a few areas that could improve, mainly around advanced reporting and pricing flexibility, but overall it has been a strong solution for managing employee operations in one place. Pros Rippling helped us reduce a lot of manual HR work by keeping employee onboarding, payroll, device management, and basic IT tasks in one platform. The onboarding workflow is one of the best parts because new hires can complete documents, payroll setup, and account access without multiple follow-ups from HR. The interface is modern and easy to navigate compared to older HR systems we used before. Automation features also save time, especially for recurring tasks like employee status updates, approvals, and payroll processing. We also liked the integrations with tools like Slack, Google Workspace, and Zoom because they simplified user access management. From a value-for-money perspective, it worked well for us since we did not need separate systems for every HR and IT function. Cons Some advanced workflows and settings take time to fully understand during initial setup, so there is a bit of a learning curve for admins. Reporting is good overall, but customizing reports for very specific requirements can sometimes feel limited. Customer support has generally been helpful, but response times occasionally vary depending on the issue priority. Pricing can also increase quickly when adding multiple modules. Switched from [greytHR](https://www.capterra.com/p/150850/greytHR/) We switched because we needed a platform that could handle HR, payroll, onboarding, and basic IT management in one system instead of using separate tools for different processes. greytHR worked well for core HR tasks, but as the team grew, managing onboarding workflows, employee access, and integrations became more manual. Rippling helped centralize these operations and reduced the amount of coordination required between HR and IT teams. The automation features and integrations were also better suited for our workflow, especially for onboarding and employee account management. Review Source SS Surinder S. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Smooth Overall Experience with Room for Better Navigation" May 11, 2026 5.0 Overall, my experience with Rippling has been positive. It simplifies most HR tasks by bringing everything into one place, making it easy to manage holidays, personal information, and requests. However, there is still room for improvement in certain areas, such as making document requests more accessible. Despite this, the platform is user-friendly and efficient for day-to-day HR activities. Pros Rippling is a great platform as it centralizes most HR tasks in one place, making management simple and efficient. It allows employees to easily track and manage holidays, access personal information, and handle requests without hassle. Additionally, the portal makes it convenient to request required documents anytime, improving overall productivity and transparency. Cons One drawback I noticed while using Rippling is that requesting official documents is not very straightforward. For example, there is no direct link or dedicated section to quickly request an employment verification letter. Instead, the process requires going through the chat or support system, which adds unnecessary steps and takes extra time. This can be inconvenient, especially when the document is needed urgently, and a more direct option would improve the experience. Review Source EP Eduardo P. Customer Care Cordinator Legal Services Used the software for: 1-2 years ### "The 1 2 3 of rippling" April 9, 2026 5.0 Overall, my experience with Rippling has been very positive. It’s a fast, straightforward platform that makes daily tasks easy to manage, with a clear organizational chart and efficient tools that truly feel worth the monthly cost. It also stands out for its responsive customer support, quickly resolving issues when they come up. While it could improve by offering more customization and reducing dependency on managers for certain changes, it remains a reliable and effective solution for HR management. Pros I’ve been using Rippling at work, and I’ve had a really great experience with it. What I like the most is how fast and straightforward the platform is. You don’t have to waste time navigating complicated menus—everything is well organized and easy to use from the start. I also really appreciate the clear organizational chart, which makes it simple to understand the team structure and quickly find anyone in the company. On top of that, it truly feels like it’s worth every dollar paid each month. Our HR team also uses it to manage and assign our salaries, which makes everything more transparent and organized. Another big plus is their customer support. Whenever we’ve had issues with the platform, they’ve responded quickly and worked efficiently on bugs or errors. For example, they once resolved a login issue in less than 2 hours, which really shows how responsive and reliable they are. Overall, it’s a very efficient tool that makes day-to-day HR management much easier. Cons That said, one area for improvement would be customization. The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) The company deciced, more functions ofr the activities of the company Review Source Bitan B. Applied AI Developer Information Technology and Services Used the software for: 6-12 months ### "Rippling: an Excellent Jack of All Trades in HCM and Business Administration" April 12, 2026 5.0 Overall, Rippling is a very powerful platform and a massive upgrade from our previous systems. The way it centralizes HR, IT, and benefits is seamless, and our employees love the clean, modern interface for requesting time off and viewing pay stubs. Managing multi-state compliance is a breeze. However, it does have a bit of a learning curve on the admin side, particularly when it comes to building out custom reports or navigating complex policies. Despite those minor quirks, the sheer amount of time it saves us on onboarding and payroll makes it well worth the investment.Customer support is quick and well provided by efficient and well-trained chatbots and a ticketing system. Direct, live phone support can be difficult to reach, but standard employees are completely able to fix their issues by submitting tickets through admins. Customer support in general is excellent. Pros Excellent overall experience. Rippling effectively serves as the central hub for all our HR and benefits administration. It’s user-friendly, scales easily with our remote workforce, and automates the tedious administrative tasks that used to eat up our day. It’s easily one of the best software investments our team has made.The platform is incredibly intuitive for our employees to use, and having a single source of truth for everything from address changes to benefits enroll-ment has drastically reduced administrative overhead for our team. Highly recommend it for growing companies. Cons Because Rippling handles so much—HR, IT, Finance, and Payroll—the back-end interface can feel cluttered and overwhelming. Admins frequently complain that simple tasks or settings are buried under multiple menus, and configuring highly customised workflows requires a lot of trial and error. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Rippling integrations, workflow management, user-friendly interface, security controls, administration guardrails are top-notch and quite unparalleled in the market. Review Source Edson Alejandro O. Team Lead Legal Services Used the software for: 1-2 years ### "Great HR Management tool" May 11, 2026 5.0 I have experience using HR Management tools, and some have been kind of dull. When I started using Rippling, it felt natural and efficient. Pros I like how easy it is to keep track of your team's attendance, PTOs, vacation days, and one-on-one sessions. There are rarely any issues with the page; I have never seen it crash. The IA it uses to assist you with concerns works great, so no customer support issues there. We get the time logged in from there, and we have never had any issues with payroll or time reported. I cannot speak of "Value for Money" or "Setup" since I am not in charge of those. Cons If you are new, it takes a little time to get used to it. Also, it does not let you save your own favorite pages. Other than that, I think it works great. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) I am a user and manage a team, but I am not in charge of that decision. Review Source GK George K. Mental Health Case Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Seamless and straightforward" April 13, 2026 5.0 Rippling solves the hassle of having HR information scattered across different places. Instead of dealing with separate systems for payroll, documents, time off, and personal details, everything is centralized in one platform. That makes it much easier to keep track of important information and complete basic tasks without wasting time. For me, the biggest benefit is convenience: it simplifies routine admin work and makes the overall employee experience feel more organized, efficient, and much less frustrating. As a Mental Health Case Manager, that matters because I want to spend as much of my energy as possible focused on my work and the people I support, rather than on administrative tasks. Having one place for these functions makes day-to-day logistics much easier to manage. Pros Using Rippling as a Dialogue employee has been a really smooth experience. The platform is easy to navigate, everything is laid out clearly, and it makes routine HR tasks feel quick and uncomplicated. Whether it is checking documents, accessing payroll information, or managing personal details, the process feels intuitive and efficient. It does what you need it to do without creating confusion or extra steps, which I really appreciate. As a Mental Health Case Manager, my workdays can be busy and unpredictable, so having an HR system that is simple and reliable helps a lot. It makes it easy to quickly find what I need without interrupting my workflow. Overall, it is a simple, reliable HR tool that makes the employee side of things feel much more organized. Cons One minor downside is that some features can take a little time to find at first, especially things like PTO details or less frequently used settings. I would also mention, in the same regard, that the mobile experience could be a bit more robust. Nothing major, but there is a slight learning curve when you are not using every part of the platform regularly. In my case and my role, I mostly use Rippling for practical HR tasks rather than constantly being in the system, so sometimes I need an extra moment to remember where something is located. That said, once I find what I need, it usually works well.Overall, it has not taken away from the experience for me, but there is definitely a bit of room to make navigation even more intuitive. Review Source AA Abigail A. Chief of Staff Information Technology and Services Used the software for: 1-2 years ### "Solid All-In-One HR Platform" April 25, 2026 5.0 Rippling has been one of the more pleasant surprises in our vendor stack. We're a small consulting firm (sub-15 FTEs) running a PEO setup, and it handles payroll, benefits, and device management in one place without making me feel like I need a certification to use it. Onboarding new hires is fast. Benefits enrollment is clean. The fact that it connects to our other systems without a lot of manual intervention is genuinely valuable. Pros The unified platform. I don't have to toggle between five tools to onboard someone, assign a laptop, enroll them in benefits, and run payroll. It's all there, and it mostly just works. The PEO structure also gave us access to Aetna health plans we wouldn't have been able to negotiate on our own as a small employer. That alone was worth it. Cons The support experience can be inconsistent. When something's simple, the documentation is fine. When something's complex, like state-specific employer registration or mid-year benefit changes, you can end up in a loop between chat support and figuring it out on your own. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/) Reason for choosing Rippling PEO access, unified platform, their ability to handle multi-state and overseas complexity, and compliance support. Review Source PN Phanindra N. Staff Software Engineer Computer Software Used the software for: 1-2 years ### "Comprehensive Workforce Management Platform with Excellent Automation, Integrations, and Payroll Processing" June 11, 2026 5.0 Pros My overall experience with Rippling has been very positive, as it provides a centralized cloud-based platform that effectively combines HR, payroll, IT, compliance, and security operations. The platform's API integration capabilities enable seamless connectivity with internal and third-party systems, helping automate workflows and reduce manual effort. From a regulatory compliance perspective, it offers strong governance through audit trails, policy enforcement, and automated processes that support compliance requirements. Rippling also demonstrates a solid cybersecurity foundation with features such as role-based access controls, SSO, MFA, and comprehensive audit logging, helping protect sensitive employee and payroll data. Its cloud application management capabilities simplify employee onboarding, offboarding, and access provisioning, while the payroll processing functionality streamlines payroll execution through automated calculations, tax handling, and data synchronization. Overall, Rippling has improved operational efficiency, data accuracy, security, and workforce management across our organization. Cons UI- loads with spinner multiple times, while checking payslips. Certain workflows require workarounds or have limitations as it has complex business process Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) less customer support, not rich customer experience. Review Source LA Lakhan A. QA Engineer Information Technology and Services Used the software for: 1-2 years ### "Finally, an HR platform that doesn't make me want to flip my desk" June 10, 2026 5.0 We've been using Rippling for about a year now and the honest summary is: it does what it promises, but you have to put in the work upfront to get there. The consolidation of HR, IT, and payroll in one place has made our ops significantly leaner. Things that required coordination between two or three people now just happen. I don't think about payroll runs anymore - they go out, they're accurate, and nobody emails me about them. That alone is worth a lot. Would recommend it to any company that's hit the point where duct-taping multiple HR tools together is starting to hurt. Pros The thing that genuinely surprised me about Rippling is how much it replaced. Before, we had separate tools for payroll, device management, benefits, and onboarding — and someone on the team was always manually syncing data between them. Rippling killed that entirely. When we hire someone now, one workflow handles their payroll setup, app access, and equipment provisioning at the same time. That's not a small thing. For a team our size, that used to eat up a solid chunk of someone's week. The reporting is also better than I expected - I can actually pull the data I need without waiting on someone else to run it. Cons The learning curve at the start is real. There's a lot of functionality packed in, and it's not always obvious where to find things or in what order to set them up. We had a few hiccups during implementation where things weren't configured exactly right and it caused some back-and-forth with support. Once you're through that initial setup phase it runs smoothly, but I'd be lying if I said onboarding the platform itself was painless. Also, for smaller teams the pricing can feel steep - you're paying for capabilities you might not fully use for a while. Review Source SP Saket P. AI engineer Computer Software Used the software for: 6-12 months ### "Best App ever" April 10, 2026 5.0 My overall experience with Rippling has been very positive. I found the platform to be highly efficient in bringing together HR, IT, and finance operations into a single, unified system, which significantly reduces the need to switch between multiple tools. What stood out most to me was the level of automation—tasks like onboarding, managing employee data, and assigning system access felt streamlined and well thought out. This not only saves time but also minimizes manual errors. At the same time, there is a bit of a learning curve due to the platform’s wide range of features, but once familiar, it becomes a powerful tool. Overall, I see Rippling as a well-designed, scalable solution that solves real operational problems effectively. Pros What I like most about Rippling is how it unifies multiple traditionally separate systems—HR, IT, and finance—into a single platform. Instead of companies juggling different tools for payroll, device management, and employee data, Rippling centralizes everything, which makes operations faster and less error-prone. I’m especially impressed by the automation aspect—like onboarding a new employee where their payroll, laptop setup, app access, and permissions can all be handled in one workflow. That level of integration shows strong product thinking and real-world problem solving. From a technical perspective, I appreciate how this kind of system requires scalable architecture, clean APIs, and strong data consistency—areas I’m genuinely interested in working on and learning more about. Cons One aspect I like least about Rippling is that its all-in-one approach, while powerful, can make the platform feel complex and overwhelming—especially for new users or smaller teams that don’t need the full suite of features. Because so many critical functions are centralized, it can also lead to a higher learning curve and dependence on a single system. If something goes wrong or needs customization, it may impact multiple workflows at once. Additionally, such tightly integrated systems sometimes limit flexibility compared to using specialized tools, which can be a drawback for companies with very specific or unique requirements. Review Source Tarang G. Data Analyst Information Technology and Services Used the software for: 1-2 years ### "Easy to Use Payroll and All-in-One HR Solution That Saves Time and Effort." March 19, 2026 5.0 I have had a good experience with Rippling. It has simplified and streamlined the HR and payroll activities. It used to take time to maintain employs and remuneration procedures, but currently it is all automated and streamlined using Rippling. The site aids in enhancing the productivity and minimizes human errors. It is particularly applicable when expanding businesses which would like to have everything under one roof. Some minor issues are overshadowed by much more positive aspects, and it is a sound way of HR and employee management. Pros Rippling is an extremely potent and convenient platform to manage staff, payroll and HR functions under a single platform. The most attractive is that it has an all-in-one system in which the HR, IT, and payroll are all linked to each other. This saves a lot of man work and time in the process. The ease of use is excellent. The dashboard is user friendly and requires minimal training even by new users. The employee management can be used to manage employee details, attendance, and performance easily. The system of pay is quick and correct. It also automatically calculates taxes, salaries and deductions which minimizes the mistakes. The other good thing is personalization. I'm able to configure workflows, approvals and work reports depending on the company requirements. The customer care is also responsive and attentive. They make decisions fast and steer in the right direction where necessary. All in all it is highly cost effective since it integrates several tools on one platform. Cons The only bad thing about it is that the platform is sometimes confusing at the start due to numerous features. The time dedicated by new users might be necessary to discover it all. In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget. Detailed tutorials or guides should be provided to the beginners to have quicker knowledge of the platform. Review Source Pankaj M. Co-founder CTO Computer Software Used the software for: 6-12 months ### "Great HR platform for startups ready to scale" March 13, 2026 4.0 The overall experience has been above average. as a fellow Y Combinator company they take care of their fellow alumni with their Founder Mode deal which gives you 1 year of all Rippling features for free to evaluate, along with excellent customer support directly over Slack. Pros We are a small startup that started last year backed by Y Combinator, the same accelerator that incubated Rippling. We use Rippling as our standard HR system and payroll management, which allows us to delegate tax deduction, health insurance, 401K without having to set it up from scratch. As part of the Y Combinator deal, we also get 1 year of free Founder Mode subscription which helps us evaluate the product at no cost which is excellent. Our fundamental reason for picking Rippling over other startup-focused HR companies was the maturity of the platform and their top tier sales team, which can be pushy at times but generally were quite helpful. Cons The sales team was a bit pushy which was not fun. The other issue is that there is feature sprawl in the platform which makes it hard to navigate and worse makes it feel slow and bloated when 99% of those options are not needed for us as a small startup. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Rippling As a Y Combinator company Rippling had a much better deal for us. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Rippling was a much more mature platform which was more rich in features as well as reliability compared to Central HQ. Review Source Sahar S. Chief People Officer Security and Investigations Used the software for: 1-2 years ### "HORRIBLE - Save yourself the time and headache and DO NOT Purchase" February 27, 2026 1.0 Simply the WORST tool to have existed in the HRIS or payroll world - specially if using it outside US as well. Although even in the US their payroll was a mess - even now - months later - we are still trying to fix the problems THEY made for THEM! Horrible! Pros Nothing at all - worst tool to have existed in history! Please do yourselves a favor and consider ANYTHING but Rippling - RIP pling! Cons Rippling is extremely problematic and useless. The system creates issues unimaginable because it's set up in such an odd and illogical way. Everything breaks whenever you try to do anything. While workforce planning isn't so bad, everything else is absolutely horrible. We faced a lot of mistakes with payroll as well that we are still auditing, which has cost us countless hours and a lot of money to fix. Rippling was also supposed to help with IT, automation, and provisioning, but that doesn't work either. The setup wasn't easy, even though I wasn't directly involved. Review Source Response from Rippling April 3, 2026 Hi there Sahar— we’re sorry that your experience with Rippling has not lived up to expectations. Because this review was submitted without contact information, we’re unable to follow up directly to learn more and investigate what happened. If you’re open to it, please submit a ticket through the Rippling Help Center or through support@rippling.com. We appreciate you taking the time to share this candid feedback. IB Ivona B. Digital Stylist Design Used the software for: Less than 6 months ### "All-in-One HR Platform That Saves Time and Simplifies Everything" March 3, 2026 5.0 Overall, my experience with Rippling has been very positive. It simplifies complex HR and payroll tasks and helps keep everything organized in one place. It’s a powerful solution for growing businesses that want automation and efficiency. While there are minor drawbacks, the benefits definitely outweigh them. Pros Rippling is extremely user-friendly and intuitive. I really like how everything is centralized in one platform — payroll, employee management, benefits, and IT. The automation features save a lot of time, especially for onboarding and offboarding employees. It’s efficient, well-organized, and makes HR processes much smoother. Cons Pricing can become expensive as you add more features or scale your team. Some advanced features take time to fully understand, and occasional system glitches can happen. Customer support response time could sometimes be faster. Review Source LM Lilu M. Operations Manager Staffing and Recruiting Used the software for: 1-2 years ### "Rippling has been the best HR software I've used ever!!" March 3, 2026 5.0 My experience has been fantastic. From the onboarding process to my first payroll run, to adding international hires. It's been smooth sailing and the customer support staff has been incredible in answering all my questions with utmost detail. Pros I was thoroughly impressed with the user friendly interface. It's easy to navigate the platform and the customer support has been so helpful from the beginning. Cons Nothing comes to mind. Rippling frequently does upgrades and enhancements to prevent bugs and issues from becoming a problem. I love that they’re always looking for ways to improve. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Rippling Rippling looked more user friendly and provided more details regarding the platform and different package options. Switched from [Remofirst](https://www.capterra.com/p/255630/Remofirst/) Rippling has an overall greater comprehensive package when it came to Local and International hiring and the best customer support by far. Review Source Robert B. Vice President Government Administration Used the software for: Less than 6 months ### "Rippling is a significant upgrade from our legacy payroll and timekeeping provider" February 10, 2026 5.0 Our experience has been extremely positive. Rippling is modern, easy to use, and significantly reduces administrative work for both HR and employees. The implementation process was well managed, and the platform has performed exactly as expected since go live. We would absolutely recommend Rippling to other organizations. Pros Rippling delivers excellent value for the cost. Payroll, timekeeping, PTO, and employee management all work together in one clean platform. Payroll runs are fast and reliable, onboarding new employees is simple, and employees can manage their own personal and direct deposit information without HR involvement. The implementation and support teams were responsive, knowledgeable, and made the transition from Paychex smooth. Cons There is a learning curve when first getting familiar with all the features, but it is well worth it given the efficiency gains. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[EarnHCM](https://www.capterra.com/p/10029769/EarnHCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Rippling Rippling's solution shined when it came to overall ease of use and implementation of a highly complex platform such as payroll, timekeeping and HCM. Additionally, its ability to create complex reports as well as define custom workflows based on variables within the system sold us on their solution. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We were frustrated with the pricing model at Paychex. And the way they acquire products and then smash them into their product offering vs. developing an integrated solution from scratch. Rippling was developed in-house from the ground up, and it's clear that each piece of the application was designed to work with the next part. There was difference UI elements for different sections of the solution, and eases the learning for administrators and employees alike. Review Source CS Carlotta S. Sr. Loan Specialist Information Technology and Services Used the software for: 1-2 years ### "A Heavyweight Contender for Benefits Administration" February 10, 2026 5.0 I was impressed with how easy it was to transfer over to Rippling. Rippling made the transfer from our previous servicer seem like a stroll in the park. I was waiting for a shoe that never dropped. Pros I like how easy it is to use Rippling, not just for payroll. Rippling also manages employee benefits. From recordkeeping to open enrollment. Rippling will keep track of all documents uploaded from the past and present. Rippling will send alerts when open enrollment is approaching. Rippling has helpful guidelines and benefit summaries just in case anything is confusing. Stellar service. Cons At this time, I have not encountered any Rippling feature that did not make my job run even more smoothly than it ever has. Switched from [Justworks](https://www.capterra.com/p/223913/Justworks/) More functionality and better pricing. All around, it is a better product for my company. Review Source VR Verified Reviewer Research Associate Research Used the software for: 2+ years ### "Great Tool That Only Needs Slight Improvement" February 25, 2026 4.0 Overall, it was fairly easy to navigate on Rippling's portal minus the issue of finding the "home" button every once in a while. Rippling will do a good job of remind you of deadlines and action items so you won't miss them but sometimes the constant reminder will annoy you. As an employee at my firm, Rippling has made it helpful for me to navigate a lot of employee tools such as benefits, payroll, hsa, and time off and for that, I appreciate and am a happier employee because of it. I used ADP in the past and I feel that Rippling is easier to navigate. Although Rippling can definitely improve on the "home" screen button, I did find ADP even harder to navigate and find tools. Rippling is definitely an improvement from ADP in terms of navigating from tool to tool within the portal. Pros Compared to ADP, I find Rippling in general - much easier to navigate. I like how organized my time off requests are kept track of in Rippling, I can easily see my past and current time off requests as well as see the balance that I have remaining. Rippling has been great for keeping track of my current paychecks and has a storage for past paychecks. Cons Sometimes, it is hard to find the "home button" when navigating to many different areas on Rippling, such as from moving to HSA to moving to payroll and then moving to time off requests which I have done many times, I often find myself at a lost to where the "home button" is. Sometimes, I find it easier to close out of my browser and log into Rippling again to save me time from navigating back to the home screen because I simply cannot find it. I also find it annoying that when we have to complete a performance review or complete our annual HSA and health benefit elections, that Rippling will email us every day multiple times a day until we complete this. The reminder is nice but needs to way less frequent. I don't like getting automatic emails twice a month reminding me I got paid today. I simply do not need this constant reminder and it also floods my inbox personally. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I used ADP in the past and I feel that Rippling is easier to navigate. Although Rippling can definitely improve on the "home" screen button, I did find ADP even harder to navigate and find tools. Rippling is definitely an improvement from ADP in terms of navigating from tool to tool within the portal. Review Source VR Verified Reviewer COO Information Technology and Services Used the software for: 6-12 months ### "Strong product with excellent PEO support" May 12, 2026 5.0 Our initial experience with Rippling’s ATS and HRIS products has been positive, with strong feedback from our employees on the slick onboarding experience. Their onboarding support for our PEO setup was very strong. We had an unusual situation involving an employee without an SSN, and the team handled it well, helping us work through the process quickly and clearly. Pros Initially, we were impressed by the depth of integration across Rippling’s products, especially ATS and HRIS. Following launch, we started working with them both in the U.S. as a PEO provider and in Ireland as an EOR provider. In both cases, they have been responsive, flexible and able to meet tight timelines around our preferred start dates. Cons Rippling is currently not able to pay contractors in local currency, so we are still using another provider for contractors based in the Philippines. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Rippling Rippling had the best UX and the most integrated product, reducing the amount of manual overhead for the team. Review Source JW Jordan W. Forward Deployed Engineer Computer Software Used the software for: Less than 6 months ### "Comprehensive and User Friendly HR & Payroll Platform" May 13, 2026 5.0 My overall experience with Rippling has been very positive. The platform has streamlined many operational and HR processes that previously required multiple systems and manual coordination. Payroll, onboarding, and employee management are all significantly easier to handle through a single interface. The automation capabilities are especially valuable and help reduce repetitive administrative work. Employees also benefit from a clean and user friendly experience. While there have been occasional bugs or learning curves with certain advanced features, the overall reliability and efficiency gains outweigh those issues. Rippling has been a strong investment for improving operational organization and scalability. Pros The biggest strength of Rippling is how many employee management functions it consolidates into one platform. Payroll, onboarding, benefits, device management, app provisioning, and HR workflows all work together seamlessly. The automation tools significantly reduce manual work, especially for onboarding and offboarding employees. The user interface is modern and easy to learn, even for nontechnical users. I also appreciated the ability to customize workflows and permissions while maintaining visibility across teams. Reporting capabilities are strong, and the integrations with other software platforms make operations much more efficient. Overall, Rippling creates a streamlined experience for both administrators and employees. Cons While Rippling is a powerful platform, there are occasional issues with system performance and certain workflows can feel overly complex when configuring advanced settings. Some features are not always intuitive initially and require extra setup time or support documentation to fully understand. There have also been instances where small bugs or UI inconsistencies created confusion during administrative tasks. Customer support is generally good, but response times can vary depending on the issue. Pricing can also increase quickly as additional modules and features are added. Despite these drawbacks, the platform still delivers significant value and continues to improve over time. Review Source JS Jami S. Senior Manager Market Research Used the software for: 2+ years ### "One Stop HR Shop " March 10, 2026 5.0 Overall, I really like Rippling. It can serve many functions for managing an organization and allows for your team to have a central hub for information. Pros It's a one stop shop for all of our Human Resources related information. It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When Rippling does have bugs, which is rare, the customer support team responds quickly. Cons Some of the user interface in Rippling is a bit confusing. They use a lot of icons to represent information and not all of the icons are intuitive so when you're first onboarding to using Rippling, it is a steeper learning curve to nail down the navigation. Review Source JH Jasmine H. HR Computer Software Used the software for: 2+ years ### "Reliable tool with wonderful support team!" January 25, 2026 5.0 Reliable, with minor glitches, but with outstanding support team that is responsive and helpful in most of the time! Overall, I do like working with them and their tool. I believe they do have improvements to make for their Canadian customers, but I also know that they are working and improving all the time. One suggestion - they really need to send out announcements before their product updates, which currently I do nto believe is happening. There have been a couple of times that their improvements have affected certain areas that they were not improving, by making those glitch (as software sometimes does), but again they have been wonderful helping fix those, so I still think they are worth the $. Pros Reliable, with minor glitches, but with outstanding support team that is responsive and helpful in most of the time! The Spend management module has made a real difference in employee reimbursement for us. It saves time for me not to chase others for receipt uploads, makes the approval workflow easy and quick. Minor UI inconveniences, I would love to have the ability to sort the existing records by my preferred fields, this will need to be improved. Cons specifically for Spend management I think UI needs improvement. The filters are not flexible. I would much prefer to be able to filter by (paid / unpaid), or date and name - the only way you can currently sort by name keeps popping you to all expenses screen after each receipt view, this is time consuming and a bit annoying especially if you have too many expenses and employees to go through... I hope this is on their roadmap to be made more flexible. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Rippling Easy set up. Serves Canadian clients. Prompt support. great follow through from their sales team. Implementation process was very smooth. Price was reasonable as well. provided features that we did need covered. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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