# Meevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Meevo the right Medical Spa solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172058/Meevo-2/reviews

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Meevo

4.4 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 20th, 2026

# Reviews of Meevo

Ease of use

4.3

Customer Service

4.6

## Pros and Cons in Reviews

Responsive and helpful assistance

88% positive reviews out of 97

Most reviewers indicate customer support is consistently available, friendly, and quick to resolve issues through multiple communication channels.

AMELIA H

Owner, 2 - 10 employees.

"Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional."

Limited and confusing reporting

37% negative reviews out of 57

Some reviewers find reports lack detail, customization, and are difficult to locate or interpret, hindering business analysis.

Comprehensive onboarding and resources

90% positive reviews out of 79

Most reviewers describe training and learning curve as straightforward, with accessible videos, webinars, and self-help tools that simplify onboarding and staff education.

Frequent glitches and instability

54% negative reviews out of 46

Some users report bugs and issues, including slow performance, interface problems, and recurring errors that disrupt daily tasks.

Betsy A

Owner, 11 - 50 employees.

"It has a very confusing interface and at times will not work for guests using Safari as a browser."

Versatile business management tools

88% positive reviews out of 32

Most reviewers find features extensive, regularly updated, and valuable for daily operations, customization, and tracking business performance.

kaysie S

Salon Director, 11 - 50 employees.

"It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential."

## Showing most helpful reviews

Showing 1-25 of 276 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shaun C.  
COO  
  
Used the software for: Less than 6 months

### "The product is amazing but the customer support that is offered for the initial setup is superb! "

April 20, 2018

5.0

Pros

I love the ease of use between any device from an iPad, iPhone, MacBook, Desktop its all effortless!

Cons

Setting up the security settings at first is a bit much, however you have much ability to limit what each member of your team has access to. Once you get passed the first step it is awesome!

Review Source

BG

Briee G.  
CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Seamless Setup, Constant Improvements, and Built with Users in Mind!"

October 11, 2024

5.0

My experience with this platform has been amazing from start to finish. Setting everything up was super smooth and easy, and since going live, everything has continued to run without a hitch. The company really listens to its customers, constantly rolling out updates and improvements that directly address our needs. Any features I’ve requested are either already in the works or being seriously considered, which shows how much they value user feedback. One thing I love about this platform is its versatility. I run two different beauty businesses, and I can manage both effortlessly on the same system. It's flexible enough to handle any type of business, which makes it a great option for anyone in the industry. I honestly can’t think of any downsides. Any small improvements I’ve suggested are either already in development or being worked on, so nothing stands out as a major issue. The support team—whether it’s my CSM, tech support, or even the awesome Facebook group—has been fantastic. This software has exceeded my expectations in every way. It’s been the perfect EMR solution for my businesses, and I’m excited to keep using it and see how it grows with all the updates they’ve got planned!

Pros

I’m absolutely thrilled with this EMR software! From the very beginning, the setup process was a breeze. Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer Success Manager, tech support, or even the wonderful Facebook community for any help I might need. What I really appreciate is how much the company listens to its users. The regular updates show they truly care about making the software better for us. They’re always evolving and adapting it to suit different business needs. I run two different beauty businesses, and being able to manage both effortlessly on one platform has been a total game-changer. This software is incredibly versatile—it works for all kinds of businesses and stands out because it can adapt to each one’s specific needs. I couldn’t have asked for a better EMR. It’s exceeded my expectations in every way!

Cons

I genuinely don’t have any cons with the platform. Any features I’ve suggested or would like to see are either already in development or being seriously considered for future updates, which speaks volumes about how responsive and attentive the company is to user feedback. They truly listen to what their customers need and consistently work to improve the experience. The platform already delivers everything I need, and I know that it will only get better with the upcoming updates. My experience has been overwhelmingly positive, and at this point, nothing stands out as a downside. It's refreshing to know that even if I have any future requests or ideas, they are likely to be addressed in due time.

Alternatives considered

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)

Reason for choosing Meevo

The main reason I chose Meevo was its affordability. While Meevo and Mangomint offer similar features and have exciting updates in the pipeline, I ultimately went with Meevo because it fits my budget as a new business and solo owner. I do appreciate Mangomint's cleaner design and a few extra features I wish Meevo had, but at over $400 per month, it simply wasn’t feasible for me right now. Meevo gives me everything I need at a price I can manage without compromising the essential tools to run my business effectively.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

I needed a platform that could grow with my business, without the hassle of switching EMRs every few months because it wasn’t fully meeting my needs. Meevo offers everything I need right now and is continuously adding the features I’ve liked from other platforms. With its robust capabilities, I’m confident I can expand into a full-staff salon and medspa, knowing that this EMR has the tools and features to support that growth.

Review Source

Response from Millennium Systems International

October 22, 2024

We’re thrilled you and your team have been loving Meevo, Briee! Can’t wait to see how your business grows!

BR

Bobbi R.  
Salon Coordinator  
Consumer Services  
Used the software for: Less than 6 months

### "Unsatisfactory booking program"

September 24, 2025

2.0

I have worked with Hairmax, Booker and Vagaro, and Meevo is by far the least user friendly and messiest looking program.

Pros

It is easy to log in , cancel an appointment and some of the reports are good. The smart screen is helpful allowing easy access to the different screens.

Cons

Not user friendly; graphics are terrible colors and hard to read; unnecessary amount of clicks to do anything; should have a thin time line going across the active appts instead of thick green line at ends; no ability to set up appts for multiple days for a client with one transaction; it would be helpful to have a window pop up when booking or canceling an appt to tell you what future appts client has. I could go on and on. No ability to chat back and forth with a client.

Review Source

Response from Millennium Systems International

September 26, 2025

Thank you for taking the time to share such detailed feedback. We know how important it is for the system to feel intuitive, and we truly appreciate you highlighting the areas where your experience could be improved. Some of the items you mentioned could be streamlined with different workflows today, like adjusting colors with themes, reducing clicks with Smart Center shortcuts or the Convobar, Textel to communicate with clients directly, and handling multi-day appointments with account credits. But just as importantly, your suggestions around scheduling visuals and appointment reminders are valuable insights for our product team as we continue to improve. We’d love the chance to work with you more directly — whether through our support team or your Client Success Manager — to make sure you’re getting the most out of the tools available now, and to ensure your feedback is fully shared with our developers. Thank you again for helping us get better.

CO

Corinne O.  
Director of Business Operations  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Meevo At Work!"

October 11, 2024

4.0

We converted to Meevo in November 2022, over a very shortened installation timeframe. The support staff was amazing, helpful and worked hard to meet our short timeframe. Meevo is forthcoming about updates, and typically meets our needs.

Pros

Meevo is easy to use, very intuitive, and has great customer service. The training modules are helpful when we onboard new employees. Schedule is simple to navigate and understand. The ability to set up different security options for a variety of employees is unique and helps us to allow everyone to have access to only the information that is needed to do their jobs. The integration to MeevoPay was easy and seamless.

Cons

Although there are many, many reports to use, I find that sometimes I have to run 2 or 3 and manually combine them to generate the information that I need. Also, limiting reports to a one year period of time, is a hinderance when trying to gather some valuable information. It would be great if my timeframe could be expanded beyond a 12 month period of time. Also, in security settings (which is a great feature), it is difficult to navigate, and sometimes doesn't work properly (ie, I hide a feature, but employees in that group do not have it hidden, as in hiding actual punch in / punch outs).

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

We upgraded to Booker V. 2 and it was a disaster! Unable to process credit cards, ring out clients, and it was constantly crashing. This was in late October, which begins our most important quarter. Meevo worked directly with us and made the migration happen in a very short timeframe! The support was outstanding.

Review Source

Response from Millennium Systems International

October 22, 2024

Thanks for the kind words, Corinne! Meevo’s intuitive navigation and robust security controls are some of our clients’ favorite features. If you ever have any reporting questions, our team is here to help!

AS

Annie S.  
Salon and Spa Manager  
Retail  
Used the software for: 2+ years

### "Meevo Review"

February 6, 2025

4.0

Overall it's very straightforward and easy to use

Pros

It's a simple system. It's straightforward.

Cons

The interface could be updated and modern.

Alternatives considered

[Boulevard](https://www.capterra.com/p/162738/Boulevard/)

Reason for choosing Meevo

We choose Meevo bc the easy use and the low pricing

Review Source

Response from Millennium Systems International

February 10, 2025

Thank you for the review, Annie! We’re glad to hear you and your team find Meevo easy to use.

AL

Angie L.  
Salon owner  
Consumer Services  
Used the software for: 2+ years

### "Easy to navigate "

October 10, 2024

5.0

Very good , when I call customer service, they are always very knowledgeable and patient working with me.

Pros

The program makes sense, easy to navigate

Cons

The price seems a little high , I would like to pay a one time fee to own the software instead of monthly payment.

Switched from

[Mikal SEVEN](https://www.capterra.com/p/32215/SMS/)[Millenium](https://www.capterra.com/p/36629/Millenium/)

Needed a better system, too many issues, and out dated

Review Source

Response from Millennium Systems International

October 21, 2024

We’re happy to hear that you find Meevo easy to navigate and that our Customer Service team has been helpful. Thanks, Angie!

KM

Karen M.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User Friendly"

October 10, 2024

5.0

The overall experience has been good. When I need to speak with a tech, they are very quick to respond with a solution to my issue.. The reports available are excellent and provide the details necessary to evaluate our business with accuracy.

Pros

MEEVO is user friendly and the scheduling software is far superior to what we transitioned from. The reports cover all aspects of the business.

Cons

Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for. There are so many components to the software and I don't think the training was detailed enough to adequtely cover everything.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

The software crashed frequently and customer service was non responsive/

Review Source

Response from Millennium Systems International

October 21, 2024

Thanks for the review, Karen! We’re glad that you find Meevo's reporting insightful and it helps run your business more effectively. If you ever have any questions, you can access Meevo's in-app help via the Resource Center to find what you need!

BA

Betsy A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great company facing interface"

October 15, 2024

4.0

Customer service is excellent. The company facing interface is very user friendly and intuitive. I love how we can text our guests right from the appointment book.

Pros

Functionality of the internal booking process

Cons

The integration of 3rd party options. Egift is not a very user friendly system. It has a very confusing interface and at times will not work for guests using Safari as a browser.

Alternatives considered

[EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/)

Reason for choosing Meevo

Better interface and we were able to do custom commissions.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

We outgrew Mindbody, and wanted a more user friendly product.

Review Source

Response from Millennium Systems International

October 23, 2024

Thanks Betsy! We love hearing how Meevo helps teams book and communicate with guests!

LE

Lisa E.  
Front desk  
Cosmetics  
Used the software for: 1-2 years

### "Great Customer Support"

September 30, 2025

5.0

I love how many applications are available. Makes everything easy. I cannot think of anything that isn’t part of the system. It truly allows you to do so many different things, and is pretty user friendly.

Pros

Love their customer service!! I haven’t had an issue yet that they couldn’t help me through. It is fairly easy to find whatever you are looking for, and did I say I LOVE their customer support.

Cons

When toggling between windows, I get kicked off Meevo fast, and some of the help tips are a bit confusing.

Review Source

Response from Millennium Systems International

October 1, 2025

So happy to hear how user-friendly Meevo is for you and your team, Lisa! Our team strives to provide top-tier support for any call that comes in, and it's great to hear that we are achieving that!

AH

AMELIA H.  
Owner  
Retail  
Used the software for: 2+ years

### "Unparalleled service and game changing software."

September 23, 2025

5.0

Working with Meevo to set up our salon was a great experience and even though I had already been a Meevo user I learned a lot! I can't say enough nice things about the people who helped us. My staff is thrilled with the functionality of the service.

Pros

Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional. The reports that you can run to keep track of what is going on in your business are wonderful and the experience on the client side is easy to use.

Cons

Meevo is not the least expensive option when it come to salon software. That doesn't bother me because of everything you get for the money.

Review Source

Response from Millennium Systems International

September 25, 2025

We're so glad our team provided an exceptional setup experience for your salon, Amelia! It's great to hear that you're finding our reporting and customization features so helpful, and that both you and your staff are thrilled with the platform. We love being a part of your success!

KT

Kevin T.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Meevo 2"

July 29, 2021

5.0

My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future.

Pros

Meevo2 was a great fit for me being that I worked for myself. It has a great price point for a single user too. Meevo2 grows with you as your needs change over time. They have unparalleled United States phone support. And yes, it’s very easy to speak to them.

Cons

I’m a tech first kind of person so, I love setting up this software in its entirety. I can see that this could be challenging for those of us who are not as tech friendly.

Alternatives considered

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/)

Reason for choosing Meevo

\[SENSITIVE CONTENT\] of Millennium Systems International took the best features from MSI and created Meevo2. He’s THE pioneer of salon software.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

I needed a more comprehensive system, like Meevo2.

Review Source

Response from Millennium Systems International

August 9, 2021

Thanks for the kind words about Meevo 2, Kevin. We value your business and are happy to hear you've had great experiences with our onboarding, education, and support teams. Looking forward to more years of success!

jV

jess V.  
coaching and marketing  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "user friendly and well rounded software"

March 20, 2024

5.0

I have worked with millennium/ meevo for over 20 years now. meevo is great and well constructed above many other salon/spa softwares out there.

Pros

the reporting is great to really see what's happening daily in company. smart centers are great for coaching and goal setting. meevo is always open to make changes and add new functions for the changes in industry.

Cons

some reports are too broad and not always detailed enough but there have been some new changes that are nice. once a new idea is implemented it takes so long for it to go live.

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

wasn't part of that process. I am new to this company for a year and a half but been in industry for years since I was a massage therapist and a salon manager.

Review Source

Response from Millennium Systems International

March 25, 2024

We're delighted Meevo empowers your business growth through user-friendly features and insightful reporting, Jess!

KJM

Kelly Jo M.  
Director of Operations  
Higher Education  
Used the software for: Less than 6 months

### "Meevo School"

March 14, 2024

5.0

We are all very satisfied with the change to Meevo and the support along the way has been great!!

Pros

I love being able to be paperless and having the ability to do so many different things in one place

Cons

The set up was very intensive but worth it.

Reason for choosing Meevo

All the things that could be done in one place

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

To be able to collect information and have it all in one place and the ease of use

Review Source

Response from Millennium Systems International

March 19, 2024

Thanks Kelly Jo! We love hearing how Meevo has helped you go paperless and impacted your school's success!

HF

Hailee F.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Meevo Review from a salon and medical spa!"

March 18, 2024

5.0

Pros

The details! You can really customize Meevo to be whatever you want it to be.

Cons

The reports are not as detailed as the software and we have a hard time pulling specific numbers.

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[SalonBiz](https://www.capterra.com/p/9175/SalonBiz/)

They were not detailed and would often shut down or glitch. Which in turn would lose us lots of money!

Review Source

Response from Millennium Systems International

March 25, 2024

Happy to hear you're enjoying Meevo and its customizations in your salon and medical spa, Hailee!

LW

Lisa W.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Meevo is worth it"

March 14, 2024

4.0

Overall switching to Meevo was a good decision and makes the daily work flow run more smoothly.

Pros

I love how my stylists get notifications when a client checks in. I like that there are many integrations that can be added. The customer service is great!

Cons

The transition to integrate Tippy and Meevo Pay were a little rocky.

Switched from

[Millenium](https://www.capterra.com/p/36629/Millenium/)

Meevo had a better way of doing just about everything and is easier to use.

Review Source

Response from Millennium Systems International

March 19, 2024

Glad to hear that Meevo makes your daily work flow run smoothly, Lisa!

TC

Tom C.  
Managing Member  
Consumer Services  
Used the software for: 1-2 years

### "Still a work in progress"

November 25, 2022

4.0

As a user I feel we have to put up with their shortcomings, albeit with the knowledge that things are steadily getting better.

Pros

Customer service, esp. response times, is excellent. Multiple ways to get in touch and there is usually someone available in a hurry.

Cons

Meevo is still very much a work in progress, and a testament to that is the vouminous "ideas portal" which is full of requests for additional functionality, streamlining processes, easier access to data, etc. The user interface is not well thought out, with tons of white space, title bars, etc. and not enough useful information shown on the screen. Requires a lot of scrolling. Not a lot of sorting features. Hard to zoom in on client purchase history, e.g. list of product purchases, etc.

Reason for choosing Meevo

Price, customer service.

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

Customer service was horrible. Took days to respond. However, in retrospect I liked the functionality much better. Pricing, though, was much higher than Meevo.

Review Source

Response from Millennium Systems International

November 28, 2022

We value your feedback, Tom. Thank you for the kind words regarding our Support Team.

RL

Rachael L.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "Easy system "

July 27, 2025

4.0

Pros

Easy to train staff and management client appointments along with bookings. Inventory is easily managed and kept up with,

Cons

Since it is a we based program, it relies on Internet. If the Internet is down or out the whole system is as well

Review Source

Response from Millennium Systems International

August 4, 2025

Thanks for the review, Rachael! It's great to hear that Meevo makes managing appointments and inventory easy for your staff and clients.

KJ

Kirk J.  
President  
Cosmetics  
Used the software for: 2+ years

### "Meevo Salon/Spa Software is amazing!"

July 21, 2023

5.0

Pros

The software is simple to use, easy to train new staff, extensive reporting, well organized, and regularly being updated and improved based upon user feedback. Tech support is responsive, thorough, and very knowledgeable. We've been a user of prior versions of Meevo (Millennium, Harms Software Solutions) for nearly 25 years. Software has always been functional and very stable. Cloud-based Meevo is easy to use on a variety of mobile devices and has simplified business management from any location. Staff access to their books from their cell phones has created a sense of control for our team and in turn improved service provider retention.

Cons

Simplify the activity log by removing unneeded data.

Review Source

Response from Millennium Systems International

July 24, 2023

Thank you for being such a loyal customer, Kirk! We love hearing how Meevo helps you run your business with its ease of use, extensive reporting, and mobile capabilities. Our team is always here to help.

TT

Tricia T.  
President  
Consumer Services  
Used the software for: 2+ years

### "Best software system"

March 15, 2024

5.0

Pros

The ease of use and functionality of the software are critical for a salon buisness. Meevo is my favorite system implemented at our salon/spa.

Cons

The back button logs you out and not having an app

Review Source

Response from Millennium Systems International

March 19, 2024

We love hearing that Meevo is the best software for your salon and spa, Tricia!

MS

Michelle S.  
President, Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Overall the best software available for running a Day Spa"

February 23, 2022

5.0

I love the actual appointment book. If they made a few small improvements I think it would be the very best system available. Improvements such as allowing for a surprise service to be booked without a notification to blow the surprise would be amazing.

Pros

Incredible customer service and support. Innovative and aware of ideas for software improvements.

Cons

Integration from Millennium to Meevo was horrible but I think I started using the system at a bad time. Now I think it would be a great time to have Meevo 2.

Reason for choosing Meevo

Because I had been using Millennium for 20 years prior to the switch, I felt it would make a transition to a cloud-based system better by sticking with the same development company.

Review Source

Response from Millennium Systems International

February 28, 2022

We're glad to hear how Meevo helps you run your Day Spa and manage your appointment book, Michelle! We appreciate you being part of the MSI family for over 20 years!

GM

Greg M.  
Med Spa Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Clayton Med Spa Review"

November 16, 2022

5.0

Tracking of commissions from sales and services.

Pros

I like that it's accessible from anywhere and I like the product sales tracking for payroll.

Cons

It's difficult to book online with a cc for confirmation.

Reason for choosing Meevo

We chose Meevo because of the easy conversion from Millennium and because of the product sales commission tracking.

Review Source

Response from Millennium Systems International

November 18, 2022

It's great to hear that Meevo helps you track sales and payroll, Greg! Glad to have you as part of the Meevo family!

MO

Molly O.  
Manager  
Cosmetics  
Used the software for: Less than 6 months

### "Meevo for salons"

August 23, 2023

5.0

The reports are great and are so helpful when assisting with goal setting and budgeting.

Pros

I like that the system is customizable and easy to grasp. The onboarding can be daunting and it's helpful to get as much hands on practice time before launching. It's nice that the clients are able to book online at their convenience and that they are reminded of future upcoming appointments.

Cons

I did not have a great on-boarding experience. I think my person was new as they weren't able to answer a lot of my non-cookie cutter questions. I do think that being pared with a different specialist would have prevented that.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Meevo

I chose it for the reporting options

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

The Reporting on Square was sub-par.

Review Source

Response from Millennium Systems International

August 31, 2023

We're glad to hear your salon loves Meevo's customization and finds it easy to use! If you ever have any questions reach out to our team, we're here to help!

MB

Melissa B.  
Operations Manager  
Cosmetics  
Used the software for: 2+ years

### "Customizable and Customer Focused"

March 19, 2024

5.0

Pros

Meevo has many options and abilities to customize the software to the business. I appreciate the branding opportunities and the way you can update and adjust so many features.

Cons

I wish they allowed you better marketing options with email. It seems difficult and frustrating that they say Meevo brings over the guests to market to but its not that easy to do.

Review Source

Response from Millennium Systems International

March 25, 2024

We're thrilled you love Meevo's customization, Melissa!

TS

Tiffany S.  
Salon Owner  
Cosmetics  
Used the software for: 1-2 years

### "Meevo 2"

June 17, 2019

4.0

Pros

I like that Meevo 2 is easy to learn and use. I feel like most of the training videos are not needed and just simply playing with the site helps learn most of the functions. The reminders and confirmation system is great and I like that you can choose what you want to send based on your clients preferences.

Cons

\-When a clients wants to cancel there should be a function that sends the stylist an email or texts the the client wants to cancel. You shouldn't have to check the main page everyday. -The no show fee system should be tweaked and instead of leaving a credit on the clients account there should be a way to leave a negative amount showing that they need to pay a fee. Also, i'm not sure if this is a function but if it isn't then when clients book online there should be a mandatory setting that makes clients leave there credit card on file so you can charge the card if the clients never decides to come back. -The note section is kind of a mess. I haven't been able to find out how to read a full note if a client books online and sends one to the stylist. I feel like the system should also send an email if someone leaves a note that way they see it before the day of the clients appointment. -When booking online the system only searches 2 weeks out when clients select "search of next available service". This needs to either be reworded or actually search for the next available. Most high volume salons, like mine book months in advance so 2 weeks is kind of pointless and is confusing for the client. -The system should also allow for more time before it logs you out. Right now the max time is 1 hour. Most haircuts are 1 hour and if the salon doesn't have a receptionist then it becomes time consuming to have to log back in every time.

Reason for choosing Meevo

Better price, system and security.

Review Source

SR

Sandra R.  
Kako'o  
Individual & Family Services  
Used the software for: 2+ years

### "Convenient Options"

March 22, 2024

5.0

I have to say the support team is always so accommodating and very pleasant when we need assistance. I have no resistance when calling.

Pros

Support is on key and so knowledgeable, patient and solution oriented.

Cons

There really is nothing that I can list at the moment.

Reason for choosing Meevo

We have been with Meevo for 5 years and the system addressed all our needs for a salon business.

Review Source

Response from Millennium Systems International

March 25, 2024

Thrilled to hear you're enjoying Meevo, Sandra!

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