# Givebutter Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Givebutter Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/172048/Givebutter

---

# 

 Givebutter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Givebutter

## What is Givebutter?

Givebutter is the #1 rated fundraising platform on G2, powering $300m+ in donations for more than a million changemakers worldwide. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraisers, events, donor management (CRM), email, texting, and more. Instead of charging a traditional SaaS subscription fee, Givebutter is completely free to use with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work in 2022.

## What is Givebutter used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 872 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

1%

Pros & cons

Comprehensive fundraising capabilities

Consistent fundraising achievements

Frequent technical frustrations

Challenging transaction oversight

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Donation Management / 2025
-   Fundraising / 2025
-   Nonprofit CRM / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Fundraising / 2026
-   Nonprofit / 2026
-   Nonprofit CRM / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Givebutter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://givebutter.com/&name=Givebutter)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Givebutter

4.8 (872)

VS.

[4.5 (1,432)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (872)

Ease Of Use

4.3 (1,431)

Value For Money

4.8 (775)

Value For Money

4.5 (1,168)

Customer Service

4.7 (752)

Customer Service

4.8 (1,331)

## Givebutter alternatives

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (98)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172048/Givebutter/alternatives/)

## FAQs about Givebutter

Overview

### What problems does Givebutter solve?

Givebutter solves fragmented nonprofit fundraising by combining donation forms, event ticketing, auctions, peer-to-peer campaigns, donor tracking, and real-time reporting in one easy system. It reduces setup time, spreadsheet work, and tool-switching while expanding payment options and virtual reach. Small nonprofits, volunteer-led teams, school groups, and event-focused fundraisers benefit most.

Answer based on 502 reviews

Overview

### Which roles and teams benefit most from Givebutter?

Givebutter is most used by nonprofit executives, development teams, and operations leaders who manage fundraising, donor engagement, and campaign performance. Board members, treasurers, and founders benefit from clear donation tracking and reporting, while volunteers and coordinators use it to support events, collect contributions, and streamline outreach.

Answer based on 872 reviews

Overview

### What company size and industries is Givebutter built for?

Givebutter serves small organizations, with 96% of reviewers from small businesses, and it is used most in nonprofit organization management at 49%. It also fits student groups, sports teams, and businesses, with additional reviewer representation in education management at 8% and fundraising at 3%.

Answer based on 872 reviews

Features and Usability

### What are the key features of Givebutter?

Givebutter includes core nonprofit fundraising features like donor management, campaign management, online giving, recurring giving, and payment processing. Reviewers also highlight differentiators such as peer-to-peer fundraising, event ticketing with QR codes, silent and live auction tools, customizable donation pages and forms, plus CRM and website integrations.

Answer based on 374 reviews

Integrations

### Which third-party tools and platforms does Givebutter integrate with?

Givebutter integrates with 10 third-party tools, including PayPal and Stripe for payments; Bloomerang and Little Green Light for donor management; WordPress, Squarespace, and Wix for websites; plus Mailchimp and Zapier for marketing and workflow automation. Reviewer mentions also reference monday.com for CRM-related workflows.

Answer based on 135 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Givebutter?

Givebutter is generally quick to onboard, with live online sessions, webinars, videos, documentation, and some in-person training options. Staff and nontechnical nonprofit users often get productive quickly, while administrators handling setup, migrations, or advanced features usually need more time and hands-on support during the first weeks.

Answer based on 47 reviews

Getting Started and Support

### What customer support options does Givebutter offer, and how do users rate the experience?

Givebutter offers email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat. Users generally describe support as fast, helpful, and thorough, with many reporting replies within minutes or an hour. Some note inconsistent response times, occasional weekend or campaign-time delays, and frustration when answers rely too heavily on self-service resources.

Answer based on 178 reviews

Features and Usability

### How good is Givebutter for donor management?

Givebutter makes donor management easy for many nonprofits with contact profiles, donation tracking, acknowledgments, and basic reporting in one dashboard. Small teams often like the simple setup and payment options, but larger organizations may want deeper CRM functions, better duplicate handling, stronger recurring donor controls, and more flexible reporting.

Answer based on 374 reviews

Features and Usability

### Is Givebutter easy to use?

Givebutter feels easy to learn for most nonprofits, with a clean interface, guided setup, and helpful tutorials. Volunteer-led groups, school fundraisers, and small nonprofit teams often get started quickly, though some users find certain CRM tasks, donor checkout steps, and advanced workflows less intuitive than the core fundraising tools.

Answer based on 144 reviews

## Who uses Givebutter?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 392 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 392 reviews

Administrative

42%

Administrative

42%

Marketing

10%

Strategy & Operations

6%

Consulting

5%

Others

38%

Top industries

Based on 392 reviews

Non-Profit Organization Management

73%

Religious Institutions

8%

Education Management

7%

Health, Wellness and Fitness

6%

Other

6%

## Pros and Cons

Comprehensive fundraising capabilities

97% positive reviews out of 219

Most reviewers describe fundraising as streamlined, versatile, and easy to manage, supporting various campaign types efficiently.

Carlos S

Founder, President, 2 - 10 employees.

"The exceptional suite of tools for peer-to-peer fundraising and donation tracking, coupled with outstanding customer support, has truly elevated our fundraising efforts."

Frequent technical frustrations

59% negative reviews out of 49

Some users report recurring glitches, slow uploads, and CRM limitations that complicate event management and communications.

Carrie M

Director of Fundraising and Engagement, 2 - 10 employees.

"There are still some communication glitches, and LGL doesn't communicate changes in constituents back to GB, which is frustrating."

Consistent fundraising achievements

96% positive reviews out of 80

Most users comment that Givebutter helps organizations raise significant funds, even with limited resources or experience.

Megan F

Project Manager, 1 employee.

"Thanks to Givebutter's platform, I was able to increase the overall funds raised at our signature fundraising event by 20%."

Challenging transaction oversight

51% negative reviews out of 47

Some reviewers describe difficulties with payment processing, account integration, and tracking transactions, causing extra administrative work.

Janna G

Chief Development Officer, 11 - 50 employees.

"There times when donors make errors that it would be nice to be able for our team to correct financial errors on the back end without having to chat with support. "

Effortless platform setup process

98% positive reviews out of 45

Most users report setup is straightforward, quick, and user-friendly, enabling organizations to launch fundraisers easily.

Confusing tipping experience

70% negative reviews out of 33

Most reviewers indicate the automatic tipping option confuses donors, leading to frustration and unintended extra charges.

Ellie M

Senior Director of Marketing and Develop, 1,001 - 5,000 employees.

"The only thing I don't particularly like is during the donation purchase process the pop up for the givebutter tip is a bit confusing to customers, it would help if it wasn't automatically selected."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donor Management

4.5 (430)

71.40% of 430 reviewers that rated this feature as important or highly important

You can manage donor information, track giving history, and send receipts or thank-yous directly. Reviewers appreciate the centralized database and easy communication, but some want more robust filtering, smoother imports, and advanced reporting options.

Electronic Payments

4.7 (422)

82.23% of 422 reviewers that rated this feature as important or highly important

It gives you a wide range of payment options—credit cards, Venmo, PayPal, Apple Pay, Google Pay, and text-to-donate—making donations quick and accessible. Reviewers highlight the convenience, security, and increased donations, though some wish for Zelle and CashApp integration.

Payment Processing

4.7 (418)

78.71% of 418 reviewers that rated this feature as important or highly important

This aspect helps you process donations and event payments efficiently, with options for donors to cover fees. Some reviewers find the system easy and fast, but others note high fees, occasional payout delays, and confusion around tipping prompts.

Credit Card Processing

4.8 (299)

82.61% of 299 reviewers that rated this feature as important or highly important

With this capability, you can offer donors multiple payment methods, including credit cards, digital wallets, and QR codes, making giving simple and flexible. Reviewers appreciate the ease of setup, donor choice to cover fees, and smooth online transactions.

Contribution Tracking

4.6 (274)

66.79% of 274 reviewers that rated this feature as important or highly important

Givebutter offers clear tracking of donor contributions, allowing you to view donation history and recurring gifts. Users think it’s easy to recognize and thank donors, though some mention limited reporting and a desire for better pledge and transaction tagging.

For Nonprofits

4.8 (390)

80.26% of 390 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Givebutter 87 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Givebutter offers clear tracking of donor contributions, allowing you to view donation history and recurring gifts. Users think it’s easy to recognize and thank donors, though some mention limited reporting and a desire for better pledge and transaction tagging.

With this capability, you can offer donors multiple payment methods, including credit cards, digital wallets, and QR codes, making giving simple and flexible. Reviewers appreciate the ease of setup, donor choice to cover fees, and smooth online transactions.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

You can manage donor information, track giving history, and send receipts or thank-yous directly. Reviewers appreciate the centralized database and easy communication, but some want more robust filtering, smoother imports, and advanced reporting options.

Track and collect membership dues

It gives you a wide range of payment options—credit cards, Venmo, PayPal, Apple Pay, Google Pay, and text-to-donate—making donations quick and accessible. Reviewers highlight the convenience, security, and increased donations, though some wish for Zelle and CashApp integration.

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Schedule and manage the logistics of activities and other gatherings

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Store and manage images

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Ability to make a donation from a mobile device/app

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

This aspect helps you process donations and event payments efficiently, with options for donors to cover fees. Some reviewers find the system easy and fast, but others note high fees, occasional payout delays, and confusion around tipping prompts.

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

An auction in which bidders write down their bids on a sheet of paper

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

View and track activity related to an individual, transaction, etc.

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (872)

4.5

Based on 872 reviews

## Pricing

Value for money

4.8 (775)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/172048/Givebutter/pricing/)

Basic

$0.00

Value for money

4.8 (775)

4.8

Based on 775 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Venmo](https://www.capterra.com/p/222572/Venmo-/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (752)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (752)

4.7

Based on 752 reviews

## User reviews

Overall rating

4.8

Based on 872 reviews

Filter by rating

5(693)

4(157)

3(13)

2(4)

1(5)

Mentioned topic

Sorted by most recent

Esi C.

Project manager

Non-Profit Organization Management

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 24, 2026

It is a great product for those in the non-profit arena. Giving you the ability to take in donation and offerings from all over the world as well a send text messages.

Pros

I love the ability to be able to text everyone or specific groups of people. Also the fact that it could be scheduled was a plus.

Cons

The templates. I wasn't able to use them the way I wanted to. Often times the words had to be spaced out all over again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2026

Thank you for sharing your experience, Esi! Making it easy to connect with supporters and donors is something we care deeply about. We also appreciate your feedback about the templates. We understand how frustrating it can be when formatting doesn't behave as expected, and we'll be sure to share this with our team as we continue improving the experience. Thank you for being part of the Givebutter community and for supporting your organization through our platform. We wish you continued success with your fundraising efforts!

TT

Tonderai T.

Founder

Non-Profit Organization Management

### "Strongly recommend Givebutter "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

Overall, Give Butter is an excellent choice for fundraising, combining ease of use with powerful tools. It’s especially suited for nonprofits, schools, and community organizations looking to streamline their fundraising efforts.

Pros

Customizable Campaigns: Users can personalize their fundraising pages with images, videos, and detailed descriptions to engage supporters.

Cons

Learning Curve for Advanced Features: While basic features are easy to use, some advanced functionalities may require additional time to learn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Karen D.

Administrative Director

Music

### "Givebutter serves as our Ticketmaster"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 19, 2026

I love Givebutter webinars that are positive, upbeat and inspirational! We started a monthly campaign after listening to one webinar and it is so nice to have donations coming in each month.

Pros

We are still using Givebutter because it functions like a ticket master. Our community can purchase tickets to our events, then we use the Givebutter App to scan when they come to the concert or event.

Cons

We cannot connect Givebutter to Salesforce via an easy, inexpensive connector, so we have to enter each donation by hand and no longer keep track in Salesforce of who has attended which concert or event.

Switched from

[Handbid](https://www.capterra.com/p/134456/Handbid/)

Givebutter was free platform and we weren't overwhelmed with Handbid.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Veronica M.

Executive Director

Non-Profit Organization Management

### "Highly Recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

I could not recommend Givebutter anymore than I do. The platform is easy to use and the customer service is top notch. We always receive quick help when needed and love that we can access our fundraisers so easily. Makes our work as a non-profit so much easier!

Pros

Love how easy the platform is to navigate for a variety of different fundraisers- from auctions to annual campaigns, to events. This platform has aided us in running many successful fundraisers while being able to keep track of donors, funds coming in and tickets sold.

Cons

So far, each improvement made has made the platform more and more useable. Only thing that maybe helpful is to have a check cut and mailed but so far we have been happy.

Switched from

[Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/)

Givebutter was much easier for us to navigate, had more features we could utilize and was able to customize our fundraisers easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 9, 2025

Aw, such beautiful feedback, Veronica! We’re thrilled to hear that it has made running your fundraisers easier and that you love how simple it is to navigate for auctions, events, and annual campaigns. It really warms our hearts to know that our platform and support team have helped your team. Your kind words and support mean the world to us, and we’re so grateful to have you as part of the community! Wishing you all the best, and our team is always here if you need anything at all.

EC

Elisabeth C.

Executive Director

Child Day Care Services

### "Givebutter is AMAZING!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 29, 2025

Givebutter is AMAZING!!!! I've run multiple campaigns and events on it, and I couldn't be more satisfied.

Pros

It's free! Givebutter is amazing because it's free, it makes us money, it's easy to use and the help tutorials are great!

Cons

The process of recapturing my organization, as I was a knew \[sensitive content hidden\] not on the account. But it honestly wasn't hard. I just didn't like it.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Givebutter is easier and free, and it has better tutorials

Alternatives considered

[FundRaiser](https://www.capterra.com/p/2696/FundRaiser-Family/)

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Reasons for choosing Givebutter

It was a Boys & Girls Club partner, and it charged no processing fee to the org.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2025

Aww, thanks so much for the love, Elisabeth! We’re so happy to hear that you’ve had such a great experience running your campaigns on Givebutter! We totally get that the re-verification process can be a little tedious, but we’re glad it all worked out smoothly in the end. Thanks again for sharing your kind words and for being part of the Givebutter family!

SF

Staci F.

Owner and CEO

Child Day Care Services

### "Givebutter excells for the community "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

Excellent! This is my 1st gala and 2nd auction. So far everything GB has to offer is making it go very smoothly.

Pros

I love all the options. I can do everything I need in one place. I was able to get on a webinar for training as well!!

Cons

I think the tip set already to 15% is confusing for some people when they check out. Especially elderly people.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2025

Oh Staci, this is such wonderful feedback, thank you for sharing! I’m so happy to hear that everything has been going smoothly with your gala and auction, and that the webinars have been helpful for training. I really appreciate your note about the tip being confusing for some donors. I also wanted to let you know that organisations have flexibility with this. You can absolutely turn off tips if needed. Your feedback is super helpful, and I’ll be sure to share it with our team so we can continue improving the experience for everyone. Thanks again for taking the time to leave such thoughtful feedback. It’s so encouraging to hear how the platform is supporting your events!

SY

Steven Y.

Owner

Entertainment

### "Easy Set Up"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2025

Great! As said before it was an easy set up and I love that you can make the donation page simple or elaborate.

Pros

The set up was extremely easy. I had the opportunity to make the site extremely elaborate if I wanted, but I was in a pinch and needed to put the page up quickly and was able to do that with a clean simple page.

Cons

I have been told by people who want to donate that it is a little lengthy to get a donation in. Some said that they wanted to just simply click a button to donate from a card on their phone, but unfortunately that couldn't happen. I haven't followed up on it though so I don't know how complicated it actually is on their end

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2025

Such lovely feedback, Steven! We’re so happy to hear that setting up your page was quick and easy, and that you loved having the option to make it as simple or elaborate as you needed. We really appreciate your note about the donation flow. That’s super helpful feedback, and we’ll keep it in mind as we work on making donating on mobile even faster and easier. Thanks again for sharing your experience and for all the amazing work you’re doing!

GH

Gwenna H.

Executive Director

Non-Profit Organization Management

### "Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 26, 2025

I’ve tried other donation platforms and they were very expensive and not as responsive as Givebutter. Givebutter responds very quickly and had a great value.

Pros

The value for your money is the best in the industry. I’ve recommended Givebutter to other people that are getting started in the non profit industry.

Cons

Not being eligible for certain benefits as a fiscally sponsored organization. I wish some of these decisions would be reconsidered.

Switched from

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

They were very expensive. It was my first platform and I thought this was normal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2025

Thank you so much for the love, Gwenna! It means a lot that you’ve even recommended us to others just starting out in the nonprofit world. We really appreciate your feedback about eligibility for certain benefits as a fiscally sponsored organization. We’ll keep this in mind as we continue to improve and advocate for ways to support all nonprofits. Thanks again for taking the time to share your thoughts and for all the amazing work you’re doing in your community!

KM

Kevin M F.

Marketing Director

Non-Profit Organization Management

### "Excellent East product with great results. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

October 22, 2025

Excellent so far that we are returning customers. We have been in business for a year and continue to use Givebutter for our annual campaigns.

Pros

Ease of use. The simplicity of building a campaign and the manufactured QR Code to share is great. The ability to embed on our website makes it universal.

Cons

There is not a lot that I don’t like about this product. Front page graphics need an upgrade. Live Display needs to have more options for graphics and logo integration. Also the ability to display top donors with tickets as well as donations.

Alternatives considered

[Double the Donation](https://www.capterra.com/p/250318/360MatchPro/)

Reasons for choosing Givebutter

Cleaner front page. Easier to use. Took Venmo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2025

Thank you so much for sharing your feedback, Kevin! It’s wonderful to know you keep coming back! We genuinely put your feedback to heart. Our team is working hard to improve things like front page graphics, Live Display options, and donor display features. We really appreciate your thoughtful suggestions. Thanks again for taking the time to share your experience and for trusting us to support your amazing work!

CS

Cheryl S.

CEO

Non-Profit Organization Management

### "Givebutter Success! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 19, 2025

I have never had a problem or issue with transferring the funds to my bank account. I have to find the time to watch the tutorials to get the most out of what Given has to offer.

Pros

It is fairly easy to manage for someone like me who knows very little about navigating websites, CRMs, donation platforms, etc.

Cons

I cannot figure out how to make my donation page without a donation/monetary goal. I also want to learn how to send emails to former diners to donate again.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2025

Cheryl, thank you so much for sharing your experience! We’re so happy to hear that managing the platform has been fairly easy for you and that transferring funds has been smooth. We know getting the hang of everything, like setting up a donation page without a goal or sending emails to past donors, can feel tricky at first. Please know our team is here for you every step of the way, just one chat or email away! We’re available 24/7 and would be very happy to help you with anything you need. Thanks again for taking the time to share your thoughts, and we’re excited to see all the amazing work you’ll do!

[View all Reviews](https://www.capterra.com/p/172048/Givebutter/reviews/)

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