# Beautiful.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Beautiful.ai the right Presentation solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171959/Beautiful-AI/reviews

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Beautiful.ai

4.2 (85)

[View alternatives](https://www.capterra.com/p/171959/Beautiful-AI/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Beautiful.ai

Ease of use

4.2

Customer Service

3.4

## Pros and Cons in Reviews

Shannon S

Co-FounderConsumer Services, Self-employedUsed the software for: 1-2 years.

“The interface is easy to use, although not significantly different than other products on the market now.“

March 1, 2026

Shannon S

Co-FounderConsumer Services, Self-employedUsed the software for: 1-2 years.

“My concern is how this situation was handled - particularly the lack of resolution, delayed responses, and refusal to escalate a long-term customer inquiry.“

March 1, 2026

Souleymane D

Training assistant Mining & Metals, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“What I prefer is that its design system is assisted by artificial intelligence, which provides us with a wide range of presentation options.“

August 26, 2023

Shannon S

Co-FounderConsumer Services, Self-employedUsed the software for: 1-2 years.

“I also requested escalation regarding both the access issue and the pricing concern, and that request was not advanced.“

March 1, 2026

FL

Fiona L

Director of PlanningHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Import and export to powerpoint is easy meaning that other materials can be incorporated and presentations shared or delivered off-line.“

November 23, 2023

Shannon S

Co-FounderConsumer Services, Self-employedUsed the software for: 1-2 years.

“I was offered promotional pricing, but when I attempted to enroll, I did not receive timely support.“

March 1, 2026

FL

Fiona L

Director of PlanningHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“With no design skills, I can easily prepare professional and interesting presentations.“

November 23, 2023

Shannon S

Co-FounderConsumer Services, Self-employedUsed the software for: 1-2 years.

“The responses I received were dismissive and did not resolve the access issue.“

March 1, 2026

## Showing most helpful reviews

Showing 1-25 of 85 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Perryn O.  
Chief Strategy Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Beautiful Slidedeck Requires Less Effort than PowerPoint"

February 16, 2021

5.0

I started as a free user before they had a pricing model. With the expanded templates, object feature, and other improvements, it is a no brainer to justify the $12-15/month subscription because it will easily save you hours of time on each presentation.

Pros

The templates make it easy to create great looking slides with a touch of animation. I develop 30-40 slides within a few hours with universal styling and by comparison, that would take me 1.5 days in PowerPoint and I'd spend most of that time standardizing the styling since PowerPoint's autosizing makes two slides look vastly different.

Cons

Occasionally, you want to nudge something and the template does not allow for that. This aggravation is minor and it happens much less frequently with the addition of their text boxes and objects feature. I recommend finalizing your content before you start working on an animated order (e.g. bulleted lists) because if you reorder the content, it keeps the same order you originally set.

Alternatives considered

[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)

Reason for choosing Beautiful.ai

I used Prezi in the past and it is a good alternative to PowerPoint. I prefer Beautiful.ai because of the ease of building a presentation and the subtle animations they developed.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Aggravated by PowerPoints auto-sizing, lack of consistent styling, and trying to develop workarounds to make slides look good.

Review Source

SB

Silvia B.  
publisher  
Media Production  
Used the software for: 1-2 years

### "Great presentations for a very small cost"

October 14, 2022

5.0

Pros

It took me away from PowerPoint offering a set of features that are both smart and productive. In the beginning, I was annoyed by the fact that the software had some "forced" constraints to help avoid cluttering the page, but as I used the product I learned to produce better presentations and to be a better presenter. I love the templates - for a whole presentation or just a page - and the set of images and media available is great. You can configure your templates and you can have a team area for collaboration

Cons

sometimes it gets sluggish on my computer and sometimes the old presentations need to be changed because the template has changed.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Beautiful.ai

I did not choose, I have both. But I use Canva for other kinds of creative products, and I use Beautiful.ai for all my business and personal presentations

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

much better interface and templates

Review Source

Shannon S.  
Co-Founder  
Consumer Services  
Used the software for: 1-2 years

### "Dismissive Support, Delayed Responses, an No Escalation for Long-Time Customer"

March 1, 2026

1.0

I was a paying customer at $50 per month for several years. Recently, I discovered that the same service is now offered at $12 per month and reached out to ask about renewal options. I was not requesting retroactive refunds - only clarification. At the same time, I was unable to access downloads tied to my account and contacted support for help. The responses I received were dismissive and did not resolve the access issue. I was offered promotional pricing, but when I attempted to enroll, I did not receive timely support. By the time I followed up again, the promotional rate had expired. I also requested escalation regarding both the access issue and the pricing concern, and that request was not advanced. Pricing changes are a business decision. My concern is how this situation was handled - particularly the lack of resolution, delayed responses, and refusal to escalate a long-term customer inquiry. Prospective customers may want to consider how support concerns are addressed before committing.

Pros

The interface is easy to use, although not significantly different than other products on the market now.

Cons

Overall, the product is easy to use, but you must depend on self-education to maximize the use of the product.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Reason for choosing Beautiful.ai

At the time it was the most robust. That's no longer the case.

Review Source

OW

Olivia W.  
General Manager  
Banking  
Used the software for: 2+ years

### "Quick, ease of deployment and smart integration."

October 10, 2023

5.0

Just like the name, Beautiful.ai results into beautiful work. Easy to use and professional.

Pros

Beautiful.ai brought the change everyone desires. Being AI powered technology, it is fast and very accurate. I have enjoyed creating slides in a flexible manner and at the end, the results is smart and modern. Cheers to the dashboard which is well designed to beat any need for visual documents. It is very adaptive to the changing world.

Cons

No frustrations. I have every benefits on my fingertips first hand. It generates presentable and we'll organized documents slides.

Switched from

[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)

I needed to save more time and energy in developing documents presentations. Beautiful.ai was a perfect match.

Review Source

Souleymane D.  
Training assistant  
Mining & Metals  
Used the software for: 6-12 months

### "Your presentations become more attractive and professional with Beautiful.AI."

August 26, 2023

4.0

I have used Beautiful.ai extensively for a long time, and it has been very helpful, especially when I struggle to choose presentation templates or font colors, etc. Beautiful.ai provides me with easy and perfectly tailored suggestions.

Pros

What I prefer is that its design system is assisted by artificial intelligence, which provides us with a wide range of presentation options. It suggests suitable layouts, fonts, colors, and images based on the presentation content. Moreover, it offers a variety of professional slides tailored to the desired presentations.

Cons

The only negative aspect is perhaps that we are obliged to trust the algorithm for the presentations, which means we rely on artificial intelligence to create them instead of creating them ourselves. This can be seen as a negative point.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[Canva](https://www.capterra.com/p/168956/Canva/)[Slides](https://www.capterra.com/p/154977/Slides/)

Before switching to Beautiful.ai, I have used some of these software options that offer different varieties. These are software programs that I highly recommend.

Review Source

Mike D.  
Lead Hand Shaker  
Internet  
Used the software for: 1-2 years

### "Best way to back slide decks"

February 8, 2021

5.0

I speak at conferences multiple times a month and need slide decks that support my messaging, this tool does that for me. I normally only have a hour or two to take all my content and turn it into a finalized deck and Beautiful.ai delivers.

Pros

I love the fact I can knock out stunning presentations in a matter of minutes that I get compliments for all the time. The process is simple and the designs fit most every situation.

Cons

I have found when trying to have people collaborate on a deck that I am working on complain why I am not just using PowerPoint so I have very little team members who even want to accept the edit invites. I also wish editing colors was easier.

Alternatives considered

[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[Canva](https://www.capterra.com/p/168956/Canva/)

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

I have loved PowerPoint but even with the new improvements I would take half a day at least to make a new presentation. In addition OneDrive slide hosting has been hot or miss for me in the wild.

Review Source

VR

Verified Reviewer  
Managing Director  
Mining & Metals  
Used the software for: I used a free trial

### "Good functionality but not a game changer for presenting"

July 27, 2021

3.0

I am still trying its features and capabilities, but for the moment I cannot say that I would be creating a presentation with a "made with xyz" logo.

Pros

1.Its available templates and themes that can offer you a jumpstart 2. Smart editing into the templates - adding elements of the template without having to spend time aligning or copy-paste graphics

Cons

1\. Very limited actions in the trial plan do not let you adopt the app for your presentation. 2. I do not see the pricing offered as competitive vs other available solutions 3. Learning curve and limited trial push you to another solution.

Alternatives considered

[Pitch](https://www.capterra.com/p/186431/Pitch/)

Reason for choosing Beautiful.ai

It had more templates than Pitch which made me think that it would be a positive.

Review Source

Response from Beautiful.AI

July 29, 2021

Hi--We hear you and we'd love to extend your trial. Can you email us at hello@beautiful.ai and we'll get you set up with a new trial and set up a training with someone from our success team?

Anshul Raj K.  
Head TA  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Love the ease of making presentations"

March 24, 2021

5.0

i make my all presentations for weekly team sync, quarterly reviews with business with b.ai

Pros

The intuitiveness of the product is the key.

Cons

it would be great if we can imbed videos here as well,

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

the rundown experience i had with last product

Review Source

Response from Beautiful.AI

March 27, 2021

Hi Anshul Raj, Thanks for sharing your appreciation and use cases of Beautiful.ai with us! We've made some updates to our video functionality in the last few months so you should be able to upload videos directly into Beautiful.ai video slides. If you're experience issues with uploading the videos, please reach out to us at hello@beautiful.ai so we can help.

MC

Marcia C.  
Instructor and Curriculum Designer  
E-Learning  
Used the software for: 6-12 months

### "Over-designed at the expense of clarity. "

April 21, 2025

2.0

My experience was very disappointing dealing with customer service support. I got caught in a loop of trying to cancel the account but did not have access to the email that I used to sign up for a year prior. They charged me for another entire year even though I reached out days before the renewal.

Pros

The slides can be made to look quite impressive. Very sleek! The design templates were fairly use-friendly.

Cons

ADA requirements for visual disabilities are key in my industry. These slides looked sleek, but the design choices made them hard to read during the presentation even for the average person.

Review Source

KM

Kevin M.  
Owner  
Executive Office  
Used the software for: 1-2 years

### "Not a customer centric company"

August 20, 2024

1.0

the most disappointing aspect is that my bill was on autorenew and because I did not see it within 24 hrs, they will not refund me. I hadn't used the tool barely in the first full year I paid for it. yes, poor management on my part BUT demonstrates a lack of customer care.

Pros

quick and easy creation of power points. Some use of AI is pretty good.

Cons

not able to provide consistency in branding. So as a business, the powerpoint are always looking different with themes and colors etc. Also the tool used is a bit confusing on how to navigate and change slides

Review Source

MM

Myra M.  
Accountant  
Banking  
Used the software for: 2+ years

### "Reaching the apex of success with Beautiful.ai , the best software you can ever get."

October 3, 2023

5.0

Before I started using software ,used to make a lot of errors, delayed presentations,and the cost was too high.I used to waste slot of money in my presentations, but Beautiful.ai has been a life changer for me.I would recommend it for everyone else who wants to scale into new heights of success with this incredible software.

Pros

This is the secret catalyst to smart working.It is a great product which is easy to use,no unnecessary tags it is coed to perfection nothing less.Have been using it in building my presentations and it has magnified it's excellent work on my results.It is cost effective and has this amazing features that helps you to slide automatically.

Cons

No cons for this incredible software.It is ideally suited to the demands of modern working experience.It has been a game changer in my work.

Review Source

AL

Alexa L.  
Vice President, Giving Sciences  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Product, Truly Creates Beautiful Slides"

December 7, 2021

5.0

Pros

Beautiful.ai integrates easily into any company's software ecosystem. It makes creating beautiful slides simple and easy.

Cons

I wish that the offline viewer allowed you to play videos. Currently, the only way to play videos from a Beautiful.ai presentation is to be connected to the internet.

Review Source

CG

Cyndi G.  
Director of Finance, Administration & Strategic Inititatives  
Higher Education  
Used the software for: 1-2 years

### "Rivals Powerpoint "

April 14, 2021

5.0

Regardless of the things that I don't like about Beautiful.ai, I feel like the pros outweigh the cons. It has made my life so much easier in terms of making slides, organizing them, and finding them easily. I make a lot of presentations not only for my own use in meetings, but for the head of my organization, so being able to create them fluidly and efficiently has been invaluable to me. I would strongly recommend Beautiful.ai to anyone who makes a lot of slides for their work.

Pros

Having all of my slides in one place, being able to make folders and organize them is one of my favorite features. The ability to copy slides from other presentations easily is also a big plus. Since Beautiful.ai came out with the templates for each kind of slide that's also been a game changer in ease of use and efficiency in making a slide deck fast and beautiful.

Cons

If I had to pick something I didn't like it would be the way slides are converted to Powerpoint. The fonts don't match up in what Powerpoint has so when I do have to convert slides to Powerpoint it takes me a really long time, also every little thing in Beautiful.ai is converted as a shape, like bullet points, so if you're adding things to a slide that's been converted, it can take a lot of time to move things around just the way you like. Lastly, I am not a fan of how text is clipped in text boxes, I wish it would just resize the font to fit the text in the text boxes rather than cap you at a text limit.

Review Source

Response from Beautiful.AI

April 15, 2021

Hi Cyndi, thanks for taking time to write a review Beautiful.ai! We appreciate hearing what you love, as well as what could be improved. We'll share your comments on exporting slides with our product team.

ES

Erica S.  
SVP  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A GAME CHANGER!"

March 17, 2021

5.0

Amazing! Thank you very much!

Pros

Beautiful.AI changed the way I think about presentations. I once dreaded making the PowerPoint deck \*or GoogleSlides) and would wait till the very last minute, negatively impacting my preparedness and effectiveness of my presentation. I tried Beautiful.AI over a year ago, and ever since, I actually get excited about creating my presentations. I find that I'm focusing on the content, not nit-picking the details (because it does that for me!). I absolutely love the templates and 95% of the time find something I can just use off the shelf. I have become more effective thanks to this software, I couldn't be more grateful and would love to see more people use it!

Cons

Since it lives in the cloud, if your internet slows, the software can slow. It never actually froze, just showed some lag.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)

Tried Beautiful.AI and never looked back.

Review Source

Response from Beautiful.AI

March 19, 2021

Hi Erica, Thanks for sharing what you love about Beautiful.ai! Our product team will be thrilled to hear you look forward to creating presentations.

sZ

shamaila Z.  
Student  
Higher Education  
Used the software for: I used a free trial

### "I had cancelled Free trial in time, and was still charged "

March 29, 2024

1.0

I will be happy to update my review once refunded

Pros

I subscribed for the free trial and did not like the slides and unsubscribed. However, I was still charged for the yearly subscription. Please refund back as soon as possible, I absolutely can not afford this.

Cons

My money was taken out of my account after cancelling the free trial

Review Source

TW

Terri W.  
COO  
Consumer Services  
Used the software for: 6-12 months

### "Made all the difference"

March 24, 2021

5.0

It is easy to use, easy to teach and works for all sorts of important communication needs we have at ECP

Pros

Our firm had been selling using an e-book case study. We redefined our approach and built dynamic presentations using b.ai and we are seeing 30% increases across the board on our Regional Director's performance. We equate much of that to our presentation effectiveness.

Cons

At first it was the limited slide selection and lack of graphics, but those are improving now.

Reason for choosing Beautiful.ai

across the board a better product

Review Source

Response from Beautiful.AI

March 27, 2021

Hi Terri, We're thrilled we played a role in your 30% growth! Thanks for sharing that achievement with us, and for taking time to share your review here.

AC

Aleksandra C.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Don’t bother with this tool"

January 29, 2024

1.0

Overall very disappointing experience - when you do the initial trial and exercise you feel like this is a great tool to help you be productive just to be extremely disappointed. The fact that there is zero support is also very concerning especially when you start with a new tool - the templates they provide are pretty much the sales slides over and over with a slightly different spin. I wouldn’t bother with this tool and have already canceled. I would prefer to get my $ back but there is nobody to write to so I have to eat the cost!

Pros

Nothing really - I mean a few templates weren’t bad but overall not worse the $$

Cons

Lack of customization, customer support - limited images that support a corporate setting. AI capabilities are completely useless - it’s the same content/ layout over and over! The program is slow on the desktop and has a bad user experience.

Review Source

Gordon H.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My views after 3 months of using this product"

November 9, 2018

5.0

I came across this software through a colleague and thought I would give it a try. It's wonderful! The obvious comparison is to Powerpoint, but that's not really fair... Powerpoint goes back many years, and with that come problems of getting stuck in a rut. Beautiful.ai starts everything with a fresh idea in mind - great slides for the 21st century. Everything is clean, easy to use, edit and present. You can quickly change colour schemes, layouts etc, but what it does best is to make you concentrate on what you want to do, and it works out the design for you, so if you're a little 'design blind' it's not possible to make a mess of things. Hat's off to them in achieving this.

Pros

Extremely clean Fast setup easy use for great design built for the 21st century

Cons

Not a lot! Sometimes you can get stuck trying to make the software do something different to what it wants to achieve, but that's hardly a problem.

Review Source

MLR

Mike Lester R.  
Systems & Methods Head  
Real Estate  
Used the software for: Less than 6 months

### "A hidden gem for the Presenter in you!"

January 9, 2019

5.0

Overall, Beautiful.AI has a lot of potential. It disrupts the ever so reliable and staple Powerpoint, which has really improved a lot, so I guess Beautiful has a lot of catching up to do!

Pros

Beautiful.AI is one of my recent discoveries and it is truly a gem of a find. I am used to finding Powerpoint templates and now I can use the power of Artificial Intelligence to design me a presentation that sells, persuades, and markets for me! I can quickly create a beautiful presentation in less time.

Cons

What I least liked about the software is that it is just not Powerpoint, and it is not as easy to sell the idea that quickly. Some users I introduce the software to has not been able to use it.

Review Source

BD

Binigya D.  
Game Developer  
Computer Games  
Used the software for: 1-2 years

### "Beautifying your presentations - The AI way"

October 19, 2020

4.0

We needed a quick, web-based and a free presentation software that could make some amazing slides. And Beautiful.AI was exactly that. I'm glad we started using this software.

Pros

I love the UI and the UX of Beautiful.AI. It is really easy to create slick, professional slides in just a few steps. Beautiful.AI provides some nifty tools to make your slides really pop, in a minimalistic fashion. And to top it off, it is free to get started.

Cons

I wish there were more features, such as more animations and more layout options. I also do not like that it has reduced the features available to free users over a period of time.

Review Source

Esther M.  
Product Designer  
Design  
Used the software for: Less than 6 months

### "You shouldn't stress about how your presentation look, honestly."

December 16, 2021

4.0

Pros

What I love the most about this software is how simple they have made it easy for us to only focus on content rather than how the presentation look. Oftentimes, I've found myself spending more time tweaking the design of my presentation rather than the content. Beautiful.ai is heaven sent.

Cons

Nothing really. The software really has everything to make any presentation successful. The trial really give you a taste about what they've got to offer.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

Better templates

Review Source

AC

Andrii C.  
Co-founder  
Computer Software  
Used the software for: I used a free trial

### "Terrible refund policy"

May 27, 2023

1.0

Pros

Looks nice at the first glance. But still

Cons

Stay away from Beautiful.ai. It might look fancy and attractive on the outside, but my experience was anything but beautiful. I signed up for a free trial, decided it wasn’t for me, and cancelled. You’d think that would be the end of it, right? Wrong. They went ahead and charged me not once, but twice. When I reached out to their support team for help and a refund, they flatly refused.

Review Source

BR

Brock R.  
Co-Founder  
Information Technology and Services  
Used the software for: I used a free trial

### "Beautiful.ai makes your presentations IMPACTFUL"

March 24, 2021

5.0

Very great way to build a deck. Experienced some slow downs and glitches due to connectivity it seems.

Pros

Easily creating eye catching slides that tell our story

Cons

Some text editing options seemed to be missing, had to work around some pre-built configurations. A slide template had the text bottom aligned, but I couldn't figure out how to centre the text using that template - inserted additional cells to create the centred text look

Reason for choosing Beautiful.ai

Prezi, Canva, Google Slides, Keynote

Review Source

Response from Beautiful.AI

March 27, 2021

Hi Brock, We're glad to hear you're enjoying building presentations in Beautiful.ai! It sounds like you've found a solution for your immediate needs, but for your next presentation you may want to check out our slide variations and layout options for more control.

JS

Jk S.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "horrible customer service"

February 9, 2023

5.0

Pros

good functionalitygood looking presentation

Cons

this is what they wrote: "For the Table template, you should be able to paste your data directly into the table. Are you having any trouble with copy/pasting?"

Review Source

jL

julie L.  
co-founder  
Education Management  
Used the software for: 6-12 months

### "good but pricey and limited options "

March 17, 2021

5.0

Pretty nice but I"m not sure I would use it if I had Powerpoint

Pros

the them set up that make the conception of all the slides way easier

Cons

the price and the lack of flexibility of the templates

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

I didn't have the pack anymore

Review Source

Response from Beautiful.AI

March 19, 2021

Hi Julie, thanks for taking time to review Beautiful.ai! I'm going to share your comments on pricing and template flexibility with our team. Feedback like this helps us understand what our users value.

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