# IDrive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IDrive Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/171884/IDrive

---

# 

 IDrive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

IDrive

## What is IDrive?

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object Storage with IDrive e2. IDrive offers many different plans for cloud backup for your devices: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google Workspace Backup - Dropbox and Box Backup - Salesforce Bacup IDrive also provides best-in-class S3 Compatible Object Storage

## What is IDrive used for?

[Backup](https://www.capterra.com/backup-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)

Overall rating

Based on 1,199 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Pros & cons

Intuitive interface and setup

Effortless multi-platform installation process

Slow backup and upload speeds

Complicated file restore and selection

Starting price

$2.95

Flat Rate, Per Year

Free trial  
available

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## IDrive alternatives

Highest Rated

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)

[4.8 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/161328/NAKIVO/)

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

[4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/)

Starting price

$6.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/171884/IDrive/alternatives/)

## Who uses IDrive?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive interface and setup

93% positive reviews out of 258

Most reviewers describe ease of use, highlighting simple navigation, clear instructions, and accessible configuration options.

German U

Manager, 2 - 10 employees.

"Easy to set up with many options to configure the settings according to your needs."

Slow backup and upload speeds

60% negative reviews out of 199

Most users report performance and speed issues, noting sluggish uploads, heavy bandwidth use, and lengthy initial backups.

Grant S

Using in pvt capacity, 1 employee.

"Very slow upload speed (~2.5MB/s) on a 200mbps fibre line."

Effortless multi-platform installation process

89% positive reviews out of 84

Most users report installation is quick, straightforward, and hassle-free across various devices and operating systems.

Complicated file restore and selection

44% negative reviews out of 99

Some reviewers describe file backup and restore as tedious, with difficult file selection, slow restores, and limited options.

Alex S

Data scientist , 11 - 50 employees.

"Service will take several hours to restore the uploaded files"

Robust encryption and data protection

94% positive reviews out of 70

Most users comment security and access control offer strong encryption, password protection, and peace of mind for backups.

Jose H

Sys Admin, 51 - 200 employees.

"IDrive offers an affordable and secure backup system, featuring military-grade AES 256-bit encryption and the option for a private encryption key."

Challenges with external drive backups

49% negative reviews out of 59

Some users comment external drive backup is confusing, unreliable, and lacks consistent support for large or multiple drives.

Ben R

Chief bottle washer, 1 employee.

"Setting up external hard drive for backup was a little confusing."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cloud Backup

4.7 (701)

80.03% of 701 reviewers that rated this feature as important or highly important

With this capability, you can securely store large amounts of data offsite, access files from anywhere, and protect against local disasters. Reviewers appreciate the reliability, ease of use, cross-device access, and peace of mind, though some mention slow upload speeds.

Backup Scheduling

4.7 (618)

71.36% of 618 reviewers that rated this feature as important or highly important

This aspect lets you automate backups at convenient times, reducing manual effort and risk of missed backups. Reviewers appreciate the flexibility and ease of scheduling, though some would like more granular options and note issues with devices not always being on.

Backup and Recovery

4.7 (500)

79.80% of 500 reviewers that rated this feature as important or highly important

You get comprehensive protection and easy restoration for your data, whether for full system images or individual files. Some reviewers find backup and recovery intuitive and reliable, but others mention interface confusion and occasional issues with file selection or permissions.

Encryption

4.7 (478)

73.01% of 478 reviewers that rated this feature as important or highly important

IDrive offers strong encryption, including end-to-end AES 256-bit and private key options, ensuring your data stays confidential. Users think the ability to manage your own encryption key is valuable, though some wish for clearer setup instructions and more flexibility.

Incremental Backup

4.7 (462)

74.46% of 462 reviewers that rated this feature as important or highly important

It helps you save time and bandwidth by only backing up changed files after the initial upload. Reviewers indicate this minimizes storage use and speeds up daily backups, though some say performance can be slow with large files or on certain devices.

Secure Data Storage

4.7 (379)

78.36% of 379 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

IDrive 44 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

You get comprehensive protection and easy restoration for your data, whether for full system images or individual files. Some reviewers find backup and recovery intuitive and reliable, but others mention interface confusion and occasional issues with file selection or permissions.

Records the events that occur during a backup process

This aspect lets you automate backups at convenient times, reducing manual effort and risk of missed backups. Reviewers appreciate the flexibility and ease of scheduling, though some would like more granular options and note issues with devices not always being on.

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

With this capability, you can securely store large amounts of data offsite, access files from anywhere, and protect against local disasters. Reviewers appreciate the reliability, ease of use, cross-device access, and peace of mind, though some mention slow upload speeds.

A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server

Provides a channel for team members to share media files, communicate, and work together

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Ability to restore deleted, hidden, or lost data from an email server/system

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Receive and/or send email notifications for urgent updates, requests, or other information

IDrive offers strong encryption, including end-to-end AES 256-bit and private key options, ensuring your data stays confidential. Users think the ability to manage your own encryption key is valuable, though some wish for clearer setup instructions and more flexibility.

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Compliant with HIPAA, which sets standards for sensitive patient data protection

It helps you save time and bandwidth by only backing up changed files after the initial upload. Reviewers indicate this minimizes storage use and speeds up daily backups, though some say performance can be slow with large files or on certain devices.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Create, manage, and track policies and procedures within an organization

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Web Access/Restoration

Get Advice

We can help you find the software with the features you need.

Features

4.5 (1,199)

4.5

Based on 1,199 reviews

## Pricing

Value for money

4.7 (1037)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/171884/IDrive/pricing/)

Basic

$0.00

It includes:

-   10GB Storage

IDrive Mini

$2.95

Flat Rate,Per Year

IDrive Personal

$99.50

Flat Rate,Per Year

It includes:

-   One User
-   Unlimited Computers
-   Multiple Devices
-   Automated Backups
-   Remote Management
-   Disk Clone
-   Collaboration
-   24 / 7 Customer Support

IDrive Team

$99.50

Flat Rate,Per Year

It includes:

-   Access
-   Idrive Express
-   Linux Backup
-   Operating System
-   Support
-   Sync
-   Multiple User Accounts
-   Single Sign-on

IDrive Business

$99.50

Flat Rate,Per Year

It includes:

-   Business Compliance
-   Collaborate
-   Users/Groups
-   Unlimited users
-   Unlimited Computers
-   Priority Support
-   Server Backup and Sync Solutions

Value for money

4.7 (1,037)

4.7

Based on 1,037 reviews

## Integrations

[

Synology Drive](https://www.capterra.com/p/233483/Synology-Drive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (724)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (724)

4.5

Based on 724 reviews

## User reviews

Overall rating

4.6

Based on 1,199 reviews

Filter by rating

5(848)

4(266)

3(50)

2(11)

1(24)

Mentioned topic

Sorted by most recent

PP

paille p.

adjoint technique

Broadcast Media

### "Be carefull. Either configure the options correctly"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

March 19, 2026

Pros

I am no longer sure of finding advantages. The price was interesting for the first year. the various options available.

Cons

In case of exceeding the storage space, an important invoice is automatically edited. There is no warning signal before. The difficulty of unsubscribing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Stephan B.

owner

Information Services

### "Experience & education makes this a goto backup service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 19, 2026

With the "online" tutorials, it is becoming easier to use. I would actually give it 4.5 stars now....

Pros

It had saved some files, I didn't know about. I thought they were lost forever. In fact, it downloads a complete drive.

Cons

It is still complicated to use. Definitely a learning experience. Having to see the help files (tutorials) several times to get the process right.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Marcelo R.

BI Analyst

Telecommunications

### "Good choice, but be careful with the price."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 19, 2026

It has been a good experience, but it should be taken with care when it comes to pricing, as you might have suprrises

Pros

Good choice with big capacity and connectivity troughout a lot of different products such a Microsoft, etc. Great online technology

Cons

The price somehow changes. Sometimes you get a huge discount and sometimes you pay a lot. It would be great to have a lifetime price

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

The cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jamie E.

Analyst

Information Technology and Services

### "IDRIVE is great"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2025

Overall the experience with IDrive has been very positive, especially considering how affordable the service is for the amount of storage provided. Once configured, it has delivered consistent backups without issues, and the combination of scheduling, versioning and notifications makes it feel like excellent value for the price.

Pros

Easy to set and forget, with a very clear user interface that makes it simple to see what is being backed up and when. Once the initial backup is finished it quietly runs in the background without hogging resources, and email notifications give peace of mind that everything is being protected properly.

Cons

The main frustration is that Google Photos cannot be backed up directly, so the photos need to be downloaded to the PC first and then included in the backup set. This extra manual step makes the process a bit clunky, especially when managing a large photo library, even though the rest of the backup works smoothly and reliably.

Alternatives considered

[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/)

Reasons for choosing IDrive

IDrive was chosen because it gives a better mix of features, storage and price than the other options that were considered. It lets multiple devices be backed up under one account with strong backup tools like system‑image backup, versioning and good security, while still being very competitively priced per terabyte compared with services that either charge more or focus only on simple file sync

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PL

Petr L.

Artist

Leisure, Travel & Tourism

### "First time ever "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 1, 2025

It's looks perfect to user for backup purposes, and overall tutorials are very helpful and simple. Looks like offering possible making connections many other storages services.

Pros

Very nice costly level for new user who doesn't have anything clear to staying for just some exactly one service user. System was very simple and easy understand.

Cons

The service was first time ever experiencing for me, from out of device own storage service, like iCloud. And that was mostly reason I didn't continue using it after year. Uploading work quite nicely and was easy setup, but when I need to download, uuh it's giving so many times info, something goes wrong, please try again later..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WT

Wasek T.

IT Support Supervisor

Information Technology and Services

### "Great solution for backup needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 4, 2025

It has been good enough and does backups well. It tends to be more expensive compared to other solutions but restoring data is a smooth process with a solid file manager.

Pros

I like the fact I can backup virtual machines, NAS drives and endpoints. It provides another method of redundancy for backups. It is cloud based and easy to install and setup.

Cons

Backup uploads tend to be quite slow and use a lot of system resources. There have been times where scheduled backups have failed. The software does seem to use a lot of resources.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sam G.

Manager

Leisure, Travel & Tourism

### "Seems to work well. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 1, 2025

I have only recently started to using this program, but it seems to work well and is not overly expensive.

Pros

The porogram is easy to load and use. It can be used to continuously back up both internal and external drives.

Cons

It can slow the computer slightly when uploading and completing back ups. I have only just started using this product so no major complaints so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Julian A.

IT Technician

Education Management

### "Review on iDrive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2025

Pros

It is a really good program to use to back up multiple devices and their files. Everything is on the cloud so you can access it and download your files as needed if anything goes wrong.

Cons

It takes a little time to understand how to manage your documents but it is not bad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YC

Yvonne C.

Owner

Media Production

### "IDrive - an easy to use online backup system for Mac users."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2025

Pros

IDrive is very easy to use. It automatically creates online backups and does not require specific knowledge at all

Cons

Although the software uses automatic settings, there are a lot of settings you can adjust manually. This might seem a bit overwhelming, although the automatic settings are perfect for most users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Diego B.

Freelancer

Computer Software

### "Backup with the best cost-benefit on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2025

My experience so far has been very positive, as the tool perfectly meets my needs, which is to perform backups and maintain a document history, similar to Google Drive, but much cheaper. The annual fee for IDrive is comparable to the monthly fee for Google Drive. I highly recommend it to everyone.

Pros

Ease of backing up my computer using the IDrive backup application.

Cons

The promotional price is for only 1 year subscription.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171884/IDrive/reviews/)

Popular comparisons

[Salesforce Backup vs IDrive](https://www.capterra.com/compare/171884-265572/IDrive-vs-Salesforce-Backup)[Cove Data Protection vs IDrive](https://www.capterra.com/compare/163343-171884/Backup-and-Recovery-vs-IDrive)[NAKIVO Backup & Replication vs IDrive](https://www.capterra.com/compare/161328-171884/NAKIVO-vs-IDrive)[OpenText Cloudally Backup for Microsoft 365 vs IDrive](https://www.capterra.com/compare/155742-171884/CloudAlly-vs-IDrive)[Macrium Reflect Workstation vs IDrive](https://www.capterra.com/compare/160544-171884/Macrium-Reflect-vs-IDrive)[SqlBak vs IDrive](https://www.capterra.com/compare/171884-227840/IDrive-vs-SqlBak)[Backblaze B2 Cloud Storage vs IDrive](https://www.capterra.com/compare/155180-171884/Backblaze-for-Business-vs-IDrive)[Xopero ONE Backup & Recovery vs IDrive](https://www.capterra.com/compare/171884-173991/IDrive-vs-Xopero)[Iperius Backup vs IDrive](https://www.capterra.com/compare/129287-171884/Iperius-Backup-vs-IDrive)

[Vinchin Backup & Recovery vs IDrive](https://www.capterra.com/compare/171884-180134/IDrive-vs-Vinchin-Backup-Recovery)[GitProtect vs IDrive](https://www.capterra.com/compare/171884-247717/IDrive-vs-GitProtect)[Rubrik vs IDrive](https://www.capterra.com/compare/148206-171884/Rubrik-vs-IDrive)[Carbonite vs IDrive](https://www.capterra.com/compare/171884-223152/IDrive-vs-Carbonite)[Google Cloud vs IDrive](https://www.capterra.com/compare/171884-268690/IDrive-vs-Google-Cloud-Platform)[VM Backup vs IDrive](https://www.capterra.com/compare/122717-171884/Hyper-V-Backup-vs-IDrive)[SimpleBackups vs IDrive](https://www.capterra.com/compare/171884-184422/IDrive-vs-SimpleBackups)[Backup4all vs IDrive](https://www.capterra.com/compare/33889-171884/Backup4all-vs-IDrive)[Commvault Cloud vs IDrive](https://www.capterra.com/compare/171884-196129/IDrive-vs-Commvault-Cloud) 

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