# Uberall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Uberall the right Review Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171738/uberall/reviews --- Uberall 4.6 (37) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Uberall Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews ME Maike E ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Pricing feels fair for the convenience, and the account team stays proactive without upselling.“ June 8, 2025 as arpita s ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “some picture size or format was difficult to upload.“ November 19, 2020 John B Digital Marketing ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “Their customer support and account service makes them a fantastic partner.“ October 30, 2020 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Merihan S. HR generalist Human Resources Used the software for: 1-2 years ### "AI Powered Efficiency for Multi Location Brands" August 19, 2025 4.0 It took a little time to get used to all the features, but once I did, it was clear how much time and stress it saved. Seeing the insights and analytics helped me understand how customers were finding and interacting with each location, and that made decision-making so much easier Pros What I liked most about Uberall was how easy it makes managing everything in one place.the AI tools save a ton of time especially the Review Assistant, which helps respond to customer feedback quickly Cons some very specific workflows or integrations may require workarounds or additional tech support. Having listings, reviews, social posts, and customer messages in a single dashboard makes local marketing less fragmented Review Source MA Melody A. Local Sales and Marketing Director Restaurants Used the software for: 6-12 months ### "Momentfeed user" August 5, 2020 4.0 Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media) Pros My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work. Cons One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...). Switched from [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Our executive team made the decision to make the switch. I was not part of the decision making process. I am one of the team members that utilizes this tool. Review Source Response from uberall August 11, 2020 Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email support@momentfeed.com with any questions. - Kyle Koch, MomentFeed VP of Client Success NF Natalie F. digital marketing manager Banking Used the software for: 6-12 months ### "Good Account Manager, Ok Product" June 12, 2018 3.0 Some updates went live quickly. Pros The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive. Cons The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case. Review Source VR Verified Reviewer Head of Digital Marketing Human Resources Used the software for: 1-2 years ### "Multiple locations? Need help managing them? Uberall is your key " August 6, 2019 4.0 In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management. Pros The ease of implementation and changes Cons I really can't think of any right now. Alternatives considered [Yext](https://www.capterra.com/p/140176/Yext/) Reason for choosing Uberall The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots. Review Source Response from uberall August 14, 2019 Thanks for your feedback. It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy. LC Lauren C. Social Media Specialist Retail Used the software for: 6-12 months ### "Pleased with product." November 5, 2020 4.0 Positive experience, pleased with how training is going Pros Accurate tracking for google and Facebook reviews Cons dashboard glitches as far as store inaccuracies go Alternatives considered [BrightLocal](https://www.capterra.com/p/182621/BrightLocal/)[Moz Local](https://www.capterra.com/p/116352/Moz-Pro/) Reason for choosing Uberall monetary and customer service was a positive experience Switched from [Moz Pro](https://www.capterra.com/p/152215/Moz-Pro/) Monetary reasons and dissatisfaction with Moz product Review Source Response from uberall November 11, 2020 Thank you for the review Lauren! Glad the Facebook and Google review tracking has been useful. We'd love to better understand the dashboard glitches you are experiencing so we can pass that feedback onto our engineering team. Please feel free to reach out to your client success manager or email support@momentfeed.com. - Kyle Koch, MomentFeed VP of Client Success LG Lauren G. Client Manager Marketing and Advertising Used the software for: 1-2 years ### "I love Uberall!" June 25, 2025 5.0 I really like Uberall and would recommend it to anyone that is in need of this software. I rave about it to my clients, providing a lot of value in why Uberall is important in not only getting your information out quickly, but across as many search engines. Pros How fast the information gets pushed out to endless listings. It is fascinating how accurate the connections of data and everything else as well. I also appreciate how fast the customer service team responds. Cons The accuracy of the photos. Many times the cover photos don’t sync to Google or other listings and I am left with these important logos sitting there. Although, when I reach out to the team they are very helpful. I just wish I didn’t have to take that extra step if that feature is available. Review Source SV Sammi V. Senior Client Manager Marketing and Advertising Used the software for: 1-2 years ### "Good sytem" May 28, 2025 4.0 Overall I've had a great experience. The pros definitely outweigh the cons for me. Like I mentioned, it's very hands off so I can spend my time doing other things. Customer support is really helpful with any issues I do have. The posting feature is my most used feature probably. Pros That it is a very hands off system and I don't need to be constantly monitoring each of my clients and their profiles. Cons There are a bunch of times when information has not been updated on platforms that it said it was updated on. Review Source ME Maike E. Manager Marketing and Advertising Used the software for: Less than 6 months ### "One dashboard to manage every local listing" June 8, 2025 4.0 Despite occasional sync hiccups, Uberall has reduced the drudge work of maintaining listings and helped us respond to customer reviews much faster. It is a solid upgrade from managing each platform separately. Pros Uberall pulls all major review sites and business profiles into a single hub, making it simple to update hours, publish posts, and reply to feedback without juggling multiple logins. The sentiment analysis highlights reviews that need attention first, and the AI description tool saves a surprising amount of time when writing location blurbs. Pricing feels fair for the convenience, and the account team stays proactive without upselling. Cons Sync warnings appear now and then with certain profiles and require a manual refresh or quick support ticket. Reporting is serviceable but could offer more flexible filters and region-level dashboards without requiring an export. Review Source John B. Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "MomentFeed is an innovative digital partner that provides excellent account service." October 30, 2020 4.0 MomentFeed is a fantastic partner that’s always looking to improve their platform. Their account service means you’re never more than an email or call away from a solution to any problem. Pros MomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people. Their customer support and account service makes them a fantastic partner. Cons We need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through. Time zone differences present communication challenges. Alternatives considered [Moz Local](https://www.capterra.com/p/116352/Moz-Pro/)[Yext](https://www.capterra.com/p/140176/Yext/) Review Source Response from uberall November 11, 2020 Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also, it is always our goal to deliver bug-free releases, the discovery of even one bug is of concern and we appreciate clients bringing these to our attention, please feel free to reach out to your client success manager with specifics and we will flag for our engineering team. Again thanks for the review, we look forward to helping your team work more efficiently and increase local search visibility!!! - Kyle Koch, MomentFeed VP of Client Success Paola A. manager Arts and Crafts Used the software for: 6-12 months ### " Scaling Your Local Marketing" October 12, 2023 5.0 Pros Uberall is flexible and allows for customization based on our specific business needs. It adapts to our industry and target audience, which is essential for any successful local marketing strategy. Cons Consider conducting a trial period or seeking recommendations from businesses similar to yours to ensure it's the right fit for your local marketing strategy. Review Source Iñigo M. Manager y Consultor SEO Marketing and Advertising Used the software for: Less than 6 months ### "Gestiona la reputación de tu pequeño negocio con Uberall CoreX" May 9, 2023 4.0 Mi experiencia con Uberall CoreX es muy satisfactoria. Gracias a la gran cantidad de funciones que tiene, me supone un gran ahorro de tiempo. Y lo resultados son muy visibles a medio plazo o en el momento que ya sepamos manejar bien las herrmientas. Pros Lo que más me gusta es el precio por sitio y número de directorios dirigidos a mi tienda, con la opción de diseñar páginas personalizadas con el productor.Además dispone de numerosas funciones de optimización para incrementar la visibilidad de las empresas locales que quieren estar presentes en Internet.Las herramientas de control son bastante intuitivas, en particular tras las recientes actualizaciones. El servicio de atención al cliente es muy útil.Existen grupos de administradores de sitios web por ubicación para gestionar cada uno de los distintos directorios. Gracias a ello se mejora el SEO local y la gestión de la reputación de la marca en línea. Cons Tanto si eres un principiante como un experto en marketing, tienes que aprender a utilizar la herramienta y sus posibilidades, lo que puede suponer una curva de aprendizaje pronunciada. Review Source Pablo P. SEO Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Buena herramienta para mejorar la presencia local online" January 25, 2023 5.0 Ayuda a mejorar la reputación online en diferentes industrias. Pros Ofrece varias funcionalidades de optimización para mejorar la visibilidad de negocios locales que también quieren tener presencia online. Cons El hecho de tener que pedir una valoración de mis necesidades para poder conocer el precio de la herramienta. Review Source GC Guenter C. executive Director/owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "I Like it!" August 9, 2019 5.0 Pros easy to use and good for dayly Control of the Status of our homepage Cons there is nothing to criticize. Everything is okay Review Source Response from uberall August 14, 2019 Hi Guenter, Really appreciate your feedback and we are thrilled that you are finding our software so easy to use. Mudssar A. Asst. Manager Porecurement Consumer Electronics Used the software for: 1-2 years ### "Digitalize business with Uberall" May 27, 2020 4.0 we did not take directly services from it, a my client managed it, Overall they provide best services to be recognised worldwide i.e to be appeared SEO, brand image. Digital marketing is became so easier with thier analytics, we used it to manage,track location for customer support technicians. Pros Awsome tool to collect locaton information, thier best team modify yor business needs accordingly when you have multiple location business and complex role, Love thier working with APIs. Cons Initially found some bugs which were resolved in 3 emails. overall not such constraint found. They can introduce a GUI based automated system to generate general customer requirements, instead of devolping every thing new for customer. Review Source VP Valentina P. Coordinador Operaciones Wholesale Used the software for: 2+ years ### "Es una excelente herramienta." July 20, 2023 4.0 Pros Me gusto mucho su servicio al cliente, su interfas graficas y las herramientas que contiene es muy util. Cons No me quejo me ha funcionado de maravilla. Review Source VR Verified Reviewer Digital Marketing Analyst Marketing and Advertising Used the software for: 2+ years ### "Review for Moment Feed" May 6, 2021 5.0 I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time. Pros MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns. Cons It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features. Review Source MH Michael H. Marketing Manager Medical Devices Used the software for: 2+ years ### "Never again without" April 15, 2021 4.0 Pros We administrate our more than 120 shops in Germany and Switzerland with ease and an outstandig performance in multiple directories and navigations systems. We also generate our shop sites with uberall, they are modern, light und highly optimized for search. Cons It is industry neutral, maybe we have a little more success if we optimize our profile by hand instead of uberall, but now we have 80% of success in 20 % of time (80:20). Review Source Response from uberall May 20, 2021 Hi Michael, Thanks for the helpful feedback. Please get in touch with our Customer Operations Team at operations@uberall.com so we can support you in your profile optimization. We wish you continued success with your business both online and offline. Best, Uberall. NR Nikki R. Digital Marketing Manager Restaurants Used the software for: 1-2 years ### "Exceptional Customer Service, Easy to Use and Accurate" November 5, 2020 5.0 My overall experience has been positive and I've recommended MomentFeed to others looking for this type of software. Pros I love that I can easily navigate the dashboard and make changes or postings with just a few clicks. I save so much time with MomentFeed than having to do it manually for all pages and locations. Cons Sometimes the cost can be a prohibitor but it's well worth it if you look at it with man hours. MomentFeed is great at working with you to find the best solution for you within your budget. Review Source Response from uberall November 11, 2020 Hi Nikki - We appreciate the candid feedback and are glad to hear how valuable The MomentFeed dashboard has been to help your team operate more efficiently. We look forward to helping you and your marketing team continue to drive results that make an impact. Kyle Koch, MomentFeed VP of Client Success LP Lauren P. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "Taziki's MomentFeed Review" August 4, 2020 5.0 Pros The MomentFeed team is incredible to work with. They are easy to access and solve problems quickly. They are making massive strides in development this year to what was already a great product. MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level. MomentFeed has been a game-changer for Taziki's! Cons I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience. Review Source Response from uberall August 11, 2020 Thanks for the review Lauren! We truly appreciate the feedback and are glad to hear that MomentFeed has been a game-changer for you and your team. We look forward to continuing to support your business. -- Kyle Koch, MomentFeed VP Client Success FN Fabian N. Marketing Automotive Used the software for: 2+ years ### "Alles im Blick" April 21, 2021 4.0 Pros Alle Brancheneinträge inkl. Google MyBusiness können über dieses Tool komfortabel und einfach gepflegt werden. Unsere Google-Bewertungen werden ebenfalls über uberall verwaltet und kommentiert. Der Support ist schnell und zuverlässig ... Cons Die Google-Ads Funktion ist eher für kleine Betriebe mit wenig Werbeaufkommen geeignet. Review Source Response from uberall April 22, 2021 Hi Fabian, it's a pleasure to know that you are a fan of our support - something we pride ourselves on. Your product feedback is also very much appreciated and we will pass your thoughts on to the product team. TI Thomas I. Online Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "1 year user experience" July 9, 2019 4.0 Pros The customer support as well as the fast overviews about every kind of statistical data. Cons Several problems connecting google mybusiness entrys with the software. Had to call Rep sometimes to fix bugs related to it. Reason for choosing Uberall uberall was cheaper and the customer support was better (we haven'd been pushed to make a decision) Review Source Response from uberall July 11, 2019 Hi Thomas, Thanks for your great feedback on our customer support and software. We are thrilled that you have had such a good experience with us so far. We are also sorry to hear about your issues connecting GMB entries. It sounds like this specific issue has been resolved now but if you are experiencing any other issues please don't hesitate to contact us directly. BF Ben F. Retail Marketing Retail Used the software for: 1-2 years ### "Straight forward software that works perfectly." July 9, 2019 5.0 Pros Everyone is able to use the software because its very straight forward to use. All the functions are thought through very well. You save a lot of time using this tool. Cons I need four accounts to get four bills (since we have shops in different countries). I would like to set it all together. Review Source Response from uberall July 11, 2019 Hi Ben, Thanks so much for your feedback. We are thrilled that your experiences have been so positive and that you find the Location Marketing Cloud so useful and easy to use. I have passed on your billing feedback to the team. Please contact us with any other issues or concerns you have in the future. AR Anna R. Content Marketing Manager Automotive Used the software for: 6-12 months ### "uberall has a powerful local listing tool" July 9, 2019 4.0 Uberall is a great company, very customer-driven with a high level of service and advice for their clients. Pros The software is easy to use and easy to learn. The news section (within the tool) gives useful information about new software features and new market insights. Cons A nice-to-have feature for "special opening hours" would be a time span. A possibility to display vacation/holiday times. Reason for choosing Uberall Great spirit! Review Source Response from uberall August 19, 2019 Hi Anna, Thanks so much for your feedback. It's great that you find our software so easy to use and many thanks for your comments on our service. We pride ourselves on providing a high level of support. In regards to your feature recommendation for 'special opening hours', I have passed that on to our product team. MB Mitch B. Vice President of Marketing Restaurants Used the software for: 2+ years ### "MomentFeed is a great tool" November 5, 2020 5.0 Pros It aggregates all of the social listening and rep tools in one place Cons Many levels of options-maybe a bot too many Review Source Response from uberall November 11, 2020 Mitch - Thanks for taking the time to leave a review on MomentFeed. We are glad to hear you are benefiting from having all your reviews and social tools in one platform. We look forward to continuing our work with you. -- Kyle Koch, MomentFeed VP of Client Success VO Vicki O. Marketing Manager Food & Beverages Used the software for: 6-12 months ### "MomentFeed makes execution seamless" November 5, 2020 5.0 MomentFeed has made the planning and execution of our local digital strategy seamless. On the rare occasions when something does go wrong, support has been immediate and very helpful in resolving the issue. Pros The ability to plan posts in advance and deploy on our schedule. Cons I really don't have a con to report. We have had it go down a couple of times, but it was resolved quickly. Review Source Response from uberall November 11, 2020 Hey Vicki - We are so glad to hear you feel you have a true partner in MomentFeed, we always strive to provide the best service and support. We look forward to helping you and your marketing team continue to crush your local digital marketing goals. - Kyle Koch, MomentFeed VP of Client Success Talk to a Capterra advisor for free and get results within 15 minutes.