# NVivo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NVivo Software - reviews, pricing plans, popular comparisons to other Qualitative Data Analysis products and more.

Source: https://www.capterra.com/p/171501/NVivo

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# 

 NVivo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NVivo

## What is NVivo?

NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data. With NVivo, you can import, analyze & explore virtually any data source all in one place, from quantifiable demographic information to qualitative open-ended questions and interviews. Enhance the power of NVivo by adding on cloud-based modules for NVivo Collaboration Cloud and NVivo Transcription, as and when you need them.

## What is NVivo used for?

[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)[Transcription](https://www.capterra.com/transcription-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

74%

Neutral

10%

Negative

16%

Starting price

$130

Flat Rate, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NVivo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lumivero.com/&name=NVivo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NVivo

3.8 (50)

VS.

[4.9 (189)](https://www.capterra.com/p/196428/Delve/reviews/)

Starting Price

$130

Flat Rate, Per Year

Starting Price

$18

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (50)

Ease Of Use

4.9 (189)

Value For Money

3.1 (40)

Value For Money

4.8 (175)

Customer Service

2.8 (32)

Customer Service

4.9 (175)

## NVivo alternatives

[4.8 (12)](https://www.capterra.com/p/254609/Marvin/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[ATLAS.ti](https://www.capterra.com/p/171500/ATLAS-ti/)

[4.7 (142)](https://www.capterra.com/p/171500/ATLAS-ti/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171500/ATLAS-ti/)

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208764/Tableau/)

[View all alternatives](https://www.capterra.com/p/171501/NVivo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

3.5 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Visualization

4.0 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Graphical representation of data

Text Analysis

3.7 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Annotations

4.1 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Highlight content and/or make notations about parts of content

Multiple Data Sources

3.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Reporting/Analytics

3.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

NVivo 29 features

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Highlight content and/or make notations about parts of content

Upload audio and video files

Use AI to convert voice into text automatically

For automatic transcription services

Provides a channel for team members to share media files, communicate, and work together

Import and export data to and from software applications

Manage and store data in a database

Graphical representation of data

Public or private sharing of digital files such as documents, audio/video, images, and more

Information, data and reports that are being tracked over time

Combining elements of both quantitative and qualitative data to conduct research

Manage and support multiple languages

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Allow users to control playback options such as speed, pause, stop, play, etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

View and track pertinent metrics to find patterns and gain insights from data

Securely stores data to prevent data loss or breaches

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Edit text as needed

Set up connections to third-party platforms to improve business processes

Automatic recording of timestamps from audio/video files

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

3.7 (50)

3.7

Based on 50 reviews

## Pricing

Value for money

3.1 (40)

[View pricing plan details](https://www.capterra.com/p/171501/NVivo/pricing/)

NVivo Subscription

$130.00

Flat Rate,Per Year

It includes:

-   Annual NVivo access with the latest features.
-   Automatic updates.

NVivo Project

$1,100

Flat Rate,One Time

It includes:

-   One-time NVivo license for fixed-version use.

NVivo for Students

$130.00

Flat Rate,Per Year

It includes:

-   NVivo access tailored for students.

Value for money

3.1 (40)

3.1

Based on 40 reviews

## Integrations

[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.8 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.8 (32)

2.8

Based on 32 reviews

## User reviews

Overall rating

3.8

Based on 50 reviews

Filter by rating

5(18)

4(19)

3(5)

2(3)

1(5)

Mentioned topic

Sorted by most recent

EW

Essence W.

Professor

Education Management

### "Its Great but Comes with a Price"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 19, 2026

Pros

I love its ease of use and feasibility with working with qualitative data, including the different types of data

Cons

It can be hard to access and quite costly. I understand a lot of my peers enjoy NVivo but cannot afford it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Samantha H.

Assistant Professor

Higher Education

### "Avoid at all costs! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 22, 2025

I bought/tried to use NVivo Collaboration Cloud for team-based qualitative analysis and it was a catastrophic experience. Rather than streamline collaboration, the product introduced repeated failures that cost my team real time and emotional energy. We couldn't even get to coding properly because any time I would upload the project to the cloud it would work for about a day and then somehow get corrupted when the only files I had added were word documents for coding. This is unacceptable for any tool billed as “collaboration” software. Error messages offered no clear next steps; the help articles either didn’t exist or were generic and unhelpful. When we contacted support we received slow or templated responses that didn’t resolve the issues. Escalation felt impossible. Between troubleshooting, manual workarounds, and repeated attempts to sync, our team lost hours we can’t get back. I expected a dependable cloud collaboration software that would let multiple coders work without data loss or friction. We got instability, opaque problems, and a lot of extra busywork.

Pros

Absolutely nothing. This software was a complete waste of time and money. Avoid this at all costs to save your team the headache.

Cons

I’ve never been so frustrated with a research tool. NVivo Collaboration Cloud repeatedly failed to sync, produced cryptic errors, and forced my team into manual workarounds that wasted hours. The UI is confusing, the documentation is shallow, and support was slow/unhelpful when we reached out. This product broke collaborative workflows rather than enabling them. If your project is time-sensitive, do not rely on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZE

Zeynep E.

Phd Student

Higher Education

### "Not worth making your PC upset."

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 1, 2025

During the analysis of qual data, the working system was very practical. You just drag and drop the related excerpts into the codes or themes. However, it was working very slowly. There are more efficient ones in the market.

Pros

It is very useful for coding the qual data.

Cons

It slowes the computer so much that whenever you try to code the lines in the transcriptions, the screen freezes for a couple of seconds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Claire R.

Assistant Professor

Research

### "Worst software, terrible customer service."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 3, 2024

This was a horrible experience. NVivo is a poorly maintained software that is extremely overpriced. Once they get you to buy the software, it's like pulling teeth to get help.

Pros

The visualization options are pretty decent and easy to navigate.

Cons

Customer service is atrocious. We spent months trying to get a response out of them. They almost never helped us with anything. It was the most worthless software. Especially the collaborative software. It just doesn't work and was constantly breaking and not syncing. One colleague used it on Mac and there was an unsolvable bug where she could not view the quotes clustered based on the codes, which would take months to fix. So we had to buy her a PC. Then she had a problem again with it not syncing/working and again, no one would help her resolve it. Then the folks said they would give her a month of use for free, but then they took a month to respond. They are very fast to request money, though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Student

Marketing and Advertising

### "Extremely upset"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 10, 2024

Worst experience with a software ever, will never recommend it to anyone and I am extremely upset at the lack of customer support by the NVivo team. To disregard my multiple complaints with a simple automated message that said they would contact me when available and then completely dissapear enraged me, as I have been trying to use this software for the past 2 years.

Pros

Nothing. I was told it would be helpful for University dissertations and trying to use it has been the most difficult thing I have ever tried to do.

Cons

Everytime I tried it said there was a database error and multiple IT technicians have not been able to figure it out, but said it was probably an error caused by Windows 11. I tried contacting customer support through emails and messages but they simply reply with an automated message and do not help customers whatsoever.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Samuel I.

Founder and CEO

Internet

### "NVivo for Qualitative Data Analysis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 23, 2024

Pros

Light weight. Value for money. The learning curve is shallow.

Cons

Might be limited in Visualization. You might need to clean the text files inputted to provide better analysis quality, which consume time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Amy A.

Associate Research Director

Research

### "The best qualitative analysis software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 7, 2024

Pros

User-friendliness, online support, Collaboration Cloud

Cons

It’s not as self-intuitive when it’s your first time using it, but there is a lot of online support that is pretty accessible.

Switched from

[Dedoose](https://www.capterra.com/p/210414/Dedoose/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

FIONA S.

Director

Research

### "The worst customer services experience across any industry"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 5, 2024

Terrible. They've basically stolen £2,000 from me and haven't explained anything about why over 5+ days of asking. Obviously I can't move to another provider until I get my money back. This is the only internet review I've ever left but I'm furious and just gobsmacked how bad they are.

Pros

Nothing. No pros would outweigh the cons.

Cons

Unbelievably bad customer service. They took an extra £300 on top of the stated licence cost. Added to this, I cannot even access Nvivo. I have been chasing them for days but there is no way to have a direct contact with them. The responses I've had have been automated and don't address my two questions that I have stated again and again.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Hannah L.

Graduate Student Researcher

Research

### "Strong tool for qualitative data analysis, poor customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

June 26, 2023

Pros

NVivo is versatile and useful for working with data in both text and audio formats. The query and tabulation tools are particularly useful for analyzing relationships in data.

Cons

Customer service is very slow at responding to technical glitches in the software and billing mistakes. The coding tools to highlight portions of text in pdfs is difficult to work with and there is not an easily available option to rotate view for pdf documents. The concept map creation tool is useful, but does not produce as visually high quality diagrams.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

UK

Umida K.

Graduate student

E-Learning

### "Great tool for researchers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 4, 2023

Great after organizing data

Pros

Ability to create a workflow for the entire project, data management, paperless literature review and many more

Cons

Navigation and features are not intuitive, you should be trained in using the tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171501/NVivo/reviews/)

Popular comparisons

[Delve vs NVivo](https://www.capterra.com/compare/171501-196428/NVivo-vs-Delve)[ATLAS.ti vs NVivo](https://www.capterra.com/compare/171500-171501/ATLAS-ti-vs-NVivo)

[Tableau vs NVivo](https://www.capterra.com/compare/171501-208764/NVivo-vs-Tableau)[MAXQDA vs NVivo](https://www.capterra.com/compare/171501-174104/NVivo-vs-MAXQDA) 

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