# ATLAS.ti Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ATLAS.ti the right Qualitative Data Analysis solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171500/ATLAS-ti/reviews --- ATLAS.ti 4.7 (142) [View alternatives](https://www.capterra.com/p/171500/ATLAS-ti/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Reviews of ATLAS.ti Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AK Alexander K ResearcherHigher Education, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I am also a fan of the concept map functionality and how you can just drag codes into it and connect them with each other, and that this creates an actual connection within the code structure, not just in the concept map itself.“ March 10, 2026 AK Alexander K ResearcherHigher Education, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “In addition, saving your project on a cloud service outside Atlas.ti is recommended against, which means that you have to live in constant uncertainty of whether your project stays up-to-date.“ March 10, 2026 AK Alexander K ResearcherHigher Education, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I love that the codes are coloured automatically and show up as such when you go through the document, with the specific code being next to the segment that you have coded it with.“ March 10, 2026 AK Alexander K ResearcherHigher Education, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “The coding feels great and I'm happy about related features, but the cloud, file management, backup, and user interface are horrible.“ March 10, 2026 RE Reylis Michel E Certified Public AccountantAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “The ability to organize and visualize data through concept maps facilitated the identification of emerging patterns and themes.“ July 10, 2024 SG Sophia G Assistant researchResearch, 2 - 10 employeesUsed the software for: Less than 6 months. “The web version has many analysis tools in beta mode, which makes it difficult to work synchronously in a collaborative group.“ April 19, 2024 RE Reylis Michel E Certified Public AccountantAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “The desktop version is like a powerhouse, capable of handling large tasks and processing tons of data without needing the internet to speed things up.“ July 10, 2024 Bv Billie v StudentHigher Education, Self-employedUsed the software for: Less than 6 months. “At the end of the day, maybe 1 or 2 hours are basically lost due to this programs hiccups, constant saving and what not.“ May 8, 2025 ## Showing most helpful reviews Showing 1-25 of 142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eugenija K. Researcher Education Management Used the software for: 2+ years ### "A Breakthrough in Qualitative Data Coding: ATLAS.ti with AI Enhancement!" August 9, 2023 5.0 ATLAS.ti is a game-changer in handling large-scale qualitative data. The integration of AI coding tools catapults the experience into the future, making data analysis not only easier but also more exciting. The support center, too, has been exceptional. Any question I had was met with swift and effective assistance through integrated chat. My experience with ATLAS.ti has been nothing short of thrilling! Pros ATLAS.ti takes coding and analysis to a new frontier with its AI coding capabilities. The way it automatically processes my data not only fascinates me but also enhances my workflow. The seamless integration of AI with traditional coding techniques allows me to compare and even blend human intuition with machine intelligence. With features like word clouds and opinion mining, it's exhilarating to see AI technology being applied so innovatively in qualitative coding! Cons The software already exceeds expectations! Thanks for providing us with these tools and allowing us to focus solely on what really matters - reflexivity! Switched from [MAXQDA](https://www.capterra.com/p/174104/MAXQDA/) MAXQDA has some limitations that have affected my personal experience with the software. First and foremost, the lack of 24-hour live chat support can be a significant inconvenience when immediate assistance is required. Moreover, the interface is not as intuitive as I would prefer, leading to a steeper learning curve and hindering efficiency. But what has been particularly problematic for me is the limited capacity to exchange between platforms, such as Mac, Web, and Windows. As someone who uses a Mac at the office and Windows at home, this cross-platform inconsistency has resulted in a frustrating experience with MAXQDA. The software doesn't seem to have the robust tools and flexibility that would alleviate these issues, making it a less-than-ideal choice for my specific needs. Review Source Response from Lumivero October 4, 2023 Dear Eugenija, thank you so much for your feedback! We are delighted to hear that ATLAS.ti's AI-driven tools have enhanced your workflow and allowed you to focus on engaging in reflexive thinking. Our mission is to make qualitative researcher for everyone, everywhere, and that is why our developers are continuously working to bringing the latest that AI has to offer to everyone's fingertips -- including AI Summaries, AI Coding, and automatically coding for sentiments, concepts, opinions, entities, and more. We also appreciate your positive feedback about our swift and effective user support. Indeed, we have a dedicated team who is available 24 hours a day, 5 days a week, via live chat, telephone, and email, to help anyone with using ATLAS.ti and completing their qualitative research. We also really value meeting all qualitative researchers' needs, which is why ATLAS.ti Windows and Mac have been 100% compatible for back-and-forth transfers for years now. ATLAS.ti Web projects can also be moved back-and-forth between ATLAS.ti Desktop (Windows+Mac). Since all our licenses include full access to all the ATLAS.ti platforms, it's important researchers can always work on their projects wherever they prefer. If you ever have any questions or comments, we are here for you. We wish you all the best in your research! SG Shannon G. Qualitative Research Consultant Research Used the software for: 2+ years ### "It's All about Customer Service" June 28, 2024 5.0 I have experience using several of the top-selling QDA platforms. One of the reasons I am loyal to ATLAS.ti is because its customer service is unsurpassed. It's easy to submit questions about licensing and functions, responses are prompt, and the human beings who send the responses are knowledgeable, reasonable, and kind. They make my life easier! Pros The user interface is intuitive; running queries is easy. Cons I've been resisting the subscription format, but it's the common business model these days so I understand. I've been using v.8 for nearly a decade and I'm hoping they've done away with the bundling/unbundling function for v.24! Alternatives considered [MAXQDA](https://www.capterra.com/p/174104/MAXQDA/) Reason for choosing ATLAS.ti I kept ATLAS.ti over the years, but sometimes my clients use another product software like NVivo or MAXQDA. MAXQDA intrigued me. When I was ready to finally move past version 8, I made inquiries to both ATLAS.ti and MAXQDA. In the end, it came down to customer service. I submitted the same question to both companies. You responded in a way that I knew you thoughtfully considered my circumstances. Making the jump from v.8 to v.24 has me nervous, but I know I won't have any problems if I need help. Review Source Response from Lumivero July 2, 2024 Dear Shannon, thank you so much for your feedback! We are honored that you've counted on ATLAS.ti for so many years and even more that you've found our customer service to be unsurpassed. We've always been dedicated to offering the best possible qualitative research software, but over the years we've also realized how important it is to help researchers through every part of using the software. This is why we offer free expert support 24 hours a day, 5 days a week, via live chat, telephone, and email. We strive to make qualitative research easier for everyone, everywhere! Indeed ATLAS.ti has become much more streamlined and powerful since version 8, and now you can easily move projects across Windows, Mac, and Web. We ultimately had to transition to a subscription format to adapt to changing operating systems, security policies, and users' collaboration needs. Technology is always quickly changing, but our developers work hard to ensure everyone has the best tools at their fingertips! AK Alexander K. Researcher Higher Education Used the software for: 6-12 months ### "Mixed bag, needs a LOT of improvement" March 10, 2026 3.0 A mixed bag with great disappointments. The coding feels great and I'm happy about related features, but the cloud, file management, backup, and user interface are horrible. So much potential missed out on essential things that are so standard for modern programmes. Pros I love that the codes are coloured automatically and show up as such when you go through the document, with the specific code being next to the segment that you have coded it with. I am also a fan of the concept map functionality and how you can just drag codes into it and connect them with each other, and that this creates an actual connection within the code structure, not just in the concept map itself. Cons Almost everything apart from the coding and concept map feature. I will start with the big issues: file management, the cloud feature, the user interface. File management: The way that you have to organise files is downright horrible and creates unnecessary additional work. There are no folders, so you have to put things together under Groups. If you import a document, it cannot be dragged into the group, but will just be imported without being assigned to anything. When you then want to look for that document, you have to go back to the documents, find it among all of the other ones you have, and then you can drag it into the group that it should be in. It would be so much easier if we just had folders for the documents or if you could drag a document you want to import into the group. Cloud feature: An absolute disaster. Though it is supposed to be a beta version, there is just no transparency on it. No idea where my files are, how to access this cloud (I believe you can't actually access it), and how much space you have left to upload. In addition, saving your project on a cloud service outside Atlas.ti is recommended against, which means that you have to live in constant uncertainty of whether your project stays up-to-date. Cannot really work on different computers, because you have to make sure it's uploaded and since it doesn't do that automatically, if you forget to save and manually upload again, you're screwed. There is no functionality to pull a project from the cloud, so all you can do is upload. User interface: There is just so little transparency about where to go for what you need. For example, if you go into your project, you have a settings button for application preferences, project preferences and Atlas.ti. But, this is not the right options button for when you want to know where this particular project is located. In order to find this, you have to close out of it and look for the settings in the overall project overview. Again, the decision to not put files into folders makes it much more difficult to find the documents you want. I don't really understand the decision to have an explore menu on the left. Much better to just have one consistent way to find your codes, files, etc. Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Because the coding works better for me from a visual aspect. However, Nvivo is better in every other aspect. Review Source PV Patricio V. Researcher Research Used the software for: Less than 6 months ### "Atlas.ti forever" May 15, 2024 5.0 Pros Atlas.ti's ease of use is increbile. It took me literally half an hour to switch from another major CAQDAS to Atlas.ti. The user interface, cross-platform, the exceptional customer service, just everything is far better. There are differences in the methodological approach that have to be considered when switching to Atlas.ti. For example, the node hierarchy works differently. And so too does the classification of cases (persons, organizations) have its particularities in Atlas.ti. But none of the necessary adaptations represent a major issue in switching. Beyond that, Atlast.ti does a much better job in every other aspect of qualitative data analysis. Cons Case classifications Node hierarchy (impossibility to use parent nodes for coding) Reason for choosing ATLAS.ti I knew Atlas.ti existed, but did not notice its faster software development process. The "new" user interface is great! Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Horrible experience with software bugs, cross platform issues, licensing process, etc. Review Source Response from Lumivero May 16, 2024 Dear Patricio, thank you so much for your feedback! We're really happy to hear that you've found ATLAS.ti to be incredibly easy to use and that it's fulfilled your needs in all aspects of qualitative data analysis. Our mission is to help make qualitative research easier for everyone, everywhere, which is why we have a dedicated team of experts here to help, 24 hours a day, 5 days a week, via live chat, telephone, and email. You're right that category codes (or parents codes as they're called in NVivo) cannot be directly applied to quotations, but whenever you drag-and-drop a category onto a quotation, it automatically gives you the option to select which sub-code of that category you want to attach. Later, you can easily explore quotations at the sub-code or code category level. And as you very well pointed out, you can indicate classification of cases (i.e., documents in ATLAS.ti) by creating document groups. Please count on our support, we wish you all the best in your research! VR Verified Reviewer Teacher Researcher Education Management Used the software for: Less than 6 months ### "Easy " November 4, 2023 5.0 Pros The ease of use (with no training), the smoothness of the interface and the extremely responsive and knowledgeable support team (responded within seconds at 8pm). Cons Finding highly specific functions was a little fiddly, (I had two transcripts connected to a single audio track and was unable to delete one until I had disconnected them - a highly specific senario which was easily solved with the very responsive technical support team!) Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Nvivo is dated and clunky with highly complex (and probably powerful) functions, although I've never used them because they are so complicated to learn and use. Nvivo is provided free by my university, but I would prefer to pay for Atlas ti as it is far more user friendly with a very shallow learning curve. The pricing structure also made it reasonable for me as a student to use for a single research project over one semester. Review Source Response from Lumivero November 27, 2023 Thank you very much for your feedback! We are delighted to hear that you've found ATLAS.ti to be easy to use and that our 24-hour support team was able to quickly help you. Our mission is to make qualitative research easier for everyone, everywhere, and we highly value being there to help all our users with any questions that may come up during the course of their research projects. We also appreciate your feedback about the intuitiveness of ATLAS.ti's interface, especially in comparison with other qualitative data analysis software. In our 2022 user survey, we found that 97% of our users value how easy it is to use ATLAS.ti. We also have a dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. If you ever have any questions, count on our support 24 hours a day, 5 days a week, via live chat, email, and telephone. We wish you all the best in your research! AB Andrea B. Instructor and Researcher Higher Education Used the software for: 1-2 years ### "Great Choice for Qual Reaserach" October 12, 2025 5.0 I'm satisfied! It's much better than the cumbersome Nvivo. Coding is really easy, and it offers lots of other features that I haven't used yet, but which don't clutter up the interface for simpler tasks. So I think it's a pretty solid and simpler tool, even though it offers many options for exploring data. Pros Atlas.TI is a robust application for qualitative research. I like how light and user-friendly the interface is. It's easy to learn how to use! Researchers can collaborate online (although there is still room for improvement in this area). Cons The transition from computer to cloud is not easy. There is a 500 MB limit for importing projects from the desktop version to the cloud version. However, you will only find this out after you try to do so. It is not particularly emphasized when you start working with the desktop version. Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Nvivo crashed my computer. Too cumbersome. Review Source BV Billie V. Student Higher Education Used the software for: Less than 6 months ### "What Atlas should be, but is actually not. " May 8, 2025 1.0 Terrible, frustrating, slow, hiccup, non customizable, non field tested, fast coded (not compact) program, that sabotages your work, workflow, for exactly that basic elemental work you have to do in social qualitative research: transcribing and coding. The fundamental, hiccups, no customization is counter productive and especially sabotages your work(flow). It's utterly terrible. Pros I don't know, maybe the analysing after coding? The visualization, what makes it good for research. Maybe the automatic labels you can create and don't have to manually write (in the old days?). Nothing more. Cons It is the least customizable program in history. - the constant saving when you apply a code, why can't I change that? For every code I apply, I have to wait for 10 -15 seconds for the project to save. Every time! It's sabotaging my process. - The hotkeys, you cannot change hotkeys. Why? And who was the genius to program this in a way that when you transcribe, the spacebar is the pause button? When I transcribe, this very slow hiccup program, sometimes get's out of edit mode. So when you type, and push spacebar, the video recording starts to play, pauses, starts to play again, pauses. Sometimes, due to other hotkeys, the sound is muted, or you start at the beginning of the video. - Applying codes, takes a long time to process. - Constant hiccups. Slow, counter productive for research, and as a student, it really frustrates all these hiccups. At the end of the day, maybe 1 or 2 hours are basically lost due to this programs hiccups, constant saving and what not. Review Source RME Reylis Michel E. Certified Public Accountant Accounting Used the software for: 1-2 years ### "Advantages of ATLAS.ti" July 10, 2024 5.0 ATLAS.ti intuitive interface enabled rapid coding and analysis of large volumes of transcribed interviews. The ability to organize and visualize data through concept maps facilitated the identification of emerging patterns and themes. Furthermore, the integration of various types of data, such as texts, videos and audios, enriched the analysis. Real-time collaboration with colleagues through the web platform made teamwork efficient and fluid. Pros ATLAS.Ti, the latest version of its web and desktop software, offers numerous benefits for analyzing qualitative data. With the web version, projects can be accessed and worked on from anywhere in the world, making it easy to collaborate with people from different time zones and locations. This feature is perfect for working together on research projects, such as studying business sustainability. Plus, the web version ensures that everyone is using the latest version of the software, so there are no issues with different versions not working together. The desktop version is like a powerhouse, capable of handling large tasks and processing tons of data without needing the internet to speed things up. It's like having a powerful tool that allows you to dig deeper into the data and discover hidden patterns and insights. Both versions are like two sides of the same coin, allowing researchers to move projects between them seamlessly. It's like having the best of both worlds, with the flexibility to work in different environments and adapt the analysis to the specific requirements of the project. Cons ATLAS.ti is an excellent qualitative analysis platform. Review Source Response from Lumivero July 19, 2024 Dear Reylis, thank you very much for sharing about your positive experience with ATLAS.ti Desktop and Web! We're glad to hear that ATLAS.ti has made it possible for you to enjoy the best of both worlds, including the live collaboration in ATLAS.ti Web and the powerhouse of features in ATLAS.ti Desktop. Indeed, ATLAS.ti is the only qualitative data analysis software that offers unlimited access to all platforms and features with one single license, in addition to seamless project transfer between ATLAS.ti Web, ATLAS.ti Windows, and ATLAS.ti Mac. Moreover, ATLAS.ti offers the broadest range of powerful AI tools to facilitate your research, and you can count on our free expert support 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research, and please let us know if you ever have any questions or doubts. We are here to help you succeed in your research, including helping you with methodological questions and project optimization! GP G P. Centre Director Education Management Used the software for: Less than 6 months ### "happy customer " August 20, 2024 5.0 It was very positive overall. It took some time to sort out the tech issues, but once this was done and I got the hang of things, it has been very useful for my data analysis. Service support was outstanding. Pros Powerful tool for analysis, which is user-friendly Cons I experienced frustrating problems with set up - though these do not to seem to have been Atlas' fault. The user manual wasn't entirely clear, Review Source Response from Lumivero August 27, 2024 Hi G.P., thank you very much for sharing your feedback! We're glad to hear that you've found ATLAS.ti to be powerful, user-friendly, and our support service to be outstanding. We strive to help qualitative researchers everywhere, which is why we're always available 24/5 via live chat, telephone, and email. We appreciate your feedback about the setup process and user manual. I can see you had some questions about adding data to your project and accessing your project. In both cases, our team immediately helping you in the live chat. Moreover, it seems the issues stemmed from the network connection of your computer and not ATLAS.ti. Our team made every effort to help, including holding multiple online meetings with you, even though the issue fell beyond the scope of the ATLAS.ti software. Given all this, we feel your rating of the ease of use of ATLAS.ti is unfair. This being said, we hope ATLAS.ti continues to serve you well and we wish you all the best in your research endeavors! LB Leiza B. Senior Research Fellow Research Used the software for: 2+ years ### "A useful tool for comparative qualitative analysis" July 23, 2024 5.0 Pros Customer service is amazing- they reply very fast and give very useful -and patient- guidance Cons I found some tools a bit more complex and less intuitive than before- such as exporting the number of quotes per group of documents and codes Review Source Response from Lumivero August 2, 2024 Hi Leiza, thank you very much for your positive feedback! We're glad to hear that you've found ATLAS.ti to be useful for your comparative qualitative analysis. We strive to make qualitative research easier for everyone, everywhere, which is also why we are the only qualitative research software to provide free support 24 hours a day, 5 days a week, via live chat, telephone, and email. We're delighted that you've been so happy with our customer service team! We understand that learning how to make some specific outputs may require understanding how the analysis and export tools work. Please count on our support for any questions you have. For example, you can export reports of the quotations in your document groups and code groups from the document manager, code manager, and/or code-document analysis tool. Feel free to contact us and let us know what exactly you are looking for, our team will be happy to give you concrete guidance to get the most out of ATLAS.ti for your research! MK Mamello K. Nurse midwife Hospital & Health Care Used the software for: Less than 6 months ### "ATLAS.ti crashed 😔" July 5, 2024 4.0 Good, very easy to navigate, and with the undo button its really easy to play around with some functions. Pros It makes it to analyse the qualitative data, and i can always go back and change code, or merge or split, its quite helpful. Cons Mine crashed, and i am not sure if there ia some information on how to go about that in the manual because I was just frustrated, because i could still open projects but the documents content was not showing in the main window, and i could not creat new project. Review Source Response from Lumivero July 11, 2024 Dear Mamello, thank you for sharing your feedback. We are glad to hear that you've found ATLAS.ti to be helpful, good, and easy to navigate. We are sorry to hear that you ran into a technical issue, but we fixed your issue in less than 24 hours. As you know, we provide free expert support 24 hours a day, 5 days a week. You reached out to us and we immediately helped you fix the issue. Moreover, you yourself stated that your computer had other issues. Indeed, technical issues can arise in any computer system for myriad reasons beyond just the ATLAS.ti software, this is simply the nature of technology. ATLAS.ti is the only CAQDAS to offer free support 24/5 via live chat, telephone, and email, so we are always here to help anyone who runs into an unexpected issue with their computer. We therefore feel your rating is unfair, as the issue did not arise from our software, but please rest assured we are always here to help you. We wish you all the best in your research with ATLAS.ti. SG Sophia G. Assistant research Research Used the software for: Less than 6 months ### "Things to keep in mind" April 19, 2024 4.0 It is a software that requires time and testing exercises to understand how each of the tools works, but once this process is done you can achieve great mastery of its use. You also have personalized advice 24 hours a day by chat or zoom Pros Virtual advice 24 hours a day that provides the tool to resolve doubts or concerns in the use of the software, in several languages Cons The web version has many analysis tools in beta mode, which makes it difficult to work synchronously in a collaborative group. Therefore, it is necessary to work on the computer version to get the most out of the AI tools that have recently been incorporated. Review Source Response from Lumivero April 22, 2024 Hi Sophie, thank you very much for sharing your experience! We're really glad our support team has been able to help you whenever you needed it, in multiple languages and via chat or Zoom. We always want to be there for our users, which is why ATLAS.ti is the only CAQDAS that offers free live support 24 hours a day, 5 days a week. We're always happy to provide personalized guidance. We also appreciate your feedback about the latest developments in our AI tools. ATLAS.ti's AI tools process text data through the latest GPT algorithms of OpenAI, one of the world's leading research organizations in artificial intelligence. This applies to both ATLAS.ti Desktop and ATLAS.ti Web (where teams can collaborate in real time). However, sometimes OpenAI's servers can get overloaded and lead to unforeseen delays, which is unfortunately beyond our control. This being said, please do reach out to us if you ever need any help and we will do everything we can to help you succeed in your research! JN Joan N. CL Real Estate Used the software for: 2+ years ### "Great software for coding qualitative data, manually or with AI" July 14, 2023 5.0 ATLAS.ti has made it much easier for me to analyze a lot of qualitative data, and the AI coding tools take things to another level. I’ve had a very good overall experience with ATLAS.ti, including the support center, whenever I had a question I got quick and effective help from the integrated chat. Pros I like all the coding and analysis features that facilitate various approaches. Now with AI Coding, I’m always interested in seeing how the software automatically codes my data. I also like to explore and compare the AI codes with my own coding, word clouds, and opinion mining. I’ve already been exploring ChatGPT, and I’m glad to see AI also applied to qualitative coding! Cons It would be good for the AI to also provide summaries of the documents being coded. This would help give an overall understanding of what the document is about, so the researcher can also think about potential patterns or themes. That would be a powerful complement to the AI coding. Review Source Response from Lumivero July 18, 2023 Dear Joan, thank you very much for your feedback! We are continuously implementing AI-powered features, such as AI Coding, to help make qualitative research easier for everyone, everywhere. We are delighted to hear that ATLAS.ti has facilitated your analysis and made it easy for you to explore your data from different angles. We are also excited to share that we have recently launched a tool that provides AI Summaries of any text document! We absolutely agree that being able to summarize information is central to conducting research, and we hope you enjoy harnessing this latest AI-powered tool. If you ever have any questions or comments, please count on our support. We're glad we were able to help you in the past, and we are always here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research! cF christine F. research assistant Education Management Used the software for: 1-2 years ### "Atlas.ti for research teams" April 11, 2024 5.0 Pros Atlas.ti makes it super easy for multiple researchers across different universities to code and analyze data as a team. Cons Sometimes an update comes with a glitch or two, but support is always quick with a solution. Review Source Response from Lumivero April 17, 2024 Dear Christine, thank you very much for your feedback! We're delighted to hear that ATLAS.ti has made it easy for your team spanning multiple universities to code and analyze your data. Indeed, ATLAS.ti licenses are extremely flexible, permitting access to ATLAS.ti Windows, Mac, and Web, unlimited installations, inviting as many people to the license as you wish, and not posing any restrictions on who can use the license, allowing collaborators from anywhere in the world to work together. You can see more information here: https://atlasti.com/why-atlas-ti We're also glad that our support team has always been able to quickly help you. We strongly value being there for our all our users, which is why we offer free live support, 24 hours a day, 5 days a week, via live chat, telephone, and email. We're always happy to help with any questions about ATLAS.ti or qualitative research. We wish you all the best in your research! VR Verified Reviewer Doctoral Student Research Used the software for: 1-2 years ### "Student Use of Atlas.ti" July 18, 2023 5.0 Pros Coding the data is very intuitive, especially for those who work with different types of qualitative data (interviews, secondary document analysis, memos, field notes) Cons The new upgrade has addressed some of the problems such as visualization in the previous versions of the software. It could be made better in subsequent updates. Review Source Response from Lumivero August 1, 2023 Many thanks for your feedback! We are most appreciative of your recognition of our efforts to make ATLAS.ti the best and most intuitive to use qualitative data analysis software in the market. We share your position that ATLAS.ti's streamlined support of documents of multiple kinds (text, audio, video, image, etc.) makes it highly competent for coding qualitative data, among other purposes. Our developers are continuously working to balance the latest and most powerful features with an easy-to-use interface. Our mission is to make qualitative research easier for everyone, everywhere. That is why we take care to listen to our users' feedback, including yours. We are glad to say that version 23 offers powerful AI-driven automatic coding tools and even more visualization options, including networks, tables, bar charts, Sankey diagrams, force-directed graphs, TreeMaps, and more. We hope ATLAS.ti serves you well in your future research endeavors. If you ever have any additional questions or suggestions, please count on our support, 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research! KB Kyle B. Qualitative Researcher & Social Scientist Research Used the software for: 2+ years ### "Professional Trainer Review" June 15, 2022 4.0 I have enjoyed using ATLAS.ti in my own research and training. Regarding my own research, I feel I have gotten many more publications because of the ability to keep my data organized over years. The flexibility of the software allows me to ask different questions of the data and use different combinations of tools so I can develop various outputs and creative ways of reporting data. Regarding training, I have successfully introduced many users to the software-- meaning, at first they were hesitant, but once they realize how to build their knowledge, by starting with simple tasks and experimenting with combinations of those simple tasks to generate more elaborate analyses, they are excited to keep exploring and learning! Pros When I introduce users to the software they always appreciate the intuitive language used. There is no special terminology that needs to be learned or additional skillset acquired-- it's just learning where tools are located and how they can work together. Another strong asset of the software is the flexibility-- users can choose how they prefer to interact (i.e., through drop-down, right click, drag and drop). This is simple, but so important because it is daunting to learn a new technology. When users can rely on skills or patterns they already know, the task \[of learning something new\] is less intimidating. Cons The gap between Mac and Windows is significant and creates the most issues for users. When training a hybrid course, switching back and forth is tedious and it's always a little awkward when I have to say, "sorry Mac users, this isn't as easy or isn't available..." Review Source Response from Lumivero January 16, 2023 Hi Kyle, thank you very much for your feedback. We are glad that you have found ATLAS.ti to be easy to use and teach, and that it's helped you with your own publications! We sincerely appreciate your feedback regarding some of the identified inconsistencies between the Windows and Mac versions of the application. We are constantly striving to make the ATLAS.ti applications as optimized as possible, even when considering some of the challenges that present based on the available options of both of those operating systems. We'd love to hear from you regarding which specific tools and features are perhaps causing troubles when teaching regarding the use of our software. Please write to us at: general@support.atlasti.com , and we'll make sure to further examine these potential issues. We wish you all the best in your research! ANA Anis Najiha A. Lecturer Education Management Used the software for: 2+ years ### "Great qualitative data analysis tool for novice and professional!" February 7, 2023 5.0 The software has a user-friendly interface and intuitive design, making the process much faster and easier for me. Atlas.ti has been extremely beneficial for my mixed method approach. Its table matrix tool made it simple for me to integrate the results from my qualitative phase, which in turn allowed me to develop my questionnaire items in a clear and organized manner. This ultimately resulted in a more efficient and effective data analysis process.I also appreciate the attractive design of the software, which made my experience more enjoyable. I have recommended it to my students as a solid choice for qualitative data analysis too. The support provided by Atlas.to trainers and consultants is also a good added value. Pros What I liked most about Atlas.ti was its user-friendly interface and intuitive design, which made my data analysis process much more efficient and enjoyable. The software's table matrix tool was also one of the features that I really like, as it allowed me to integrate my qualitative findings and develop my questionnaire items in a clear and organized manner. Cons One potential drawback of Atlas.ti is its new pricing system, which some users may find expensive. There is no no lifetime license but 3 years lease , although it is to make sure the software is update and continuous support. Review Source Response from Lumivero February 24, 2023 Hi Anis Najiha, thank you very much for your feedback! We're glad to hear you enjoy the user-friendly interface and intuitive design. We always strive to balance ease-of-use with powerful features, including the latest developments in AI and machine learning algorithms. In our 2022 user survey, we found that 97% of our users valued the ease-of-use of ATLAS.ti. ATLAS.ti is the only qualitative data analysis package that includes all tools and features and access to all platforms (Windows, Mac, Web, and mobile tablets) in a single license. Our developers and AI Lab are continuously working to bring the best-in-class technology to make research easier for people everywhere. This includes offering features such as automatic coding tools and real-time collaboration. Moreover, you can share a multi-user license with as many people as you want, on any ATLAS.ti platform; when one user logs out, the license seat instantly becomes free for others to use. Finally, only with ATLAS.ti will you find free support via live chat, telephone, and email, 24 hours a day, 5 days a week. Given the importance of staying abreast of technological advances and meeting researchers' needs everywhere, we launch a new generation every year and several major free updates during each year. License subscriptions make it possible for our team to continue growing the most powerful qualitative data analysis software and offer continuous support, and this ensures everyone always has access to the best possible functionality, security, and support. License subscriptions can easily be managed, paused, and re-initiated from the ATLAS.ti account page. If you ever have any questions or comments, please count on our support at general@support.atlasti.com. We wish you all the best in your work with ATLAS.ti! MR Marvin R. Social Development Specialist Financial Services Used the software for: 2+ years ### "Automated data analysis in research" November 17, 2023 5.0 As an ATLAS.ti user who uses the tool often in his professional work, and also in the academic field, I consider it to be one of the most valuable tools for data analysis. I have a high level of satisfaction with this software, with the support of the ATLAS.ti academy and its customer service department. Pros By way of context, I can mention that I am an experienced user of ATLAS.ti, with more than 10 years using the tool, and teaching and advising researchers from very different disciplines on how to perform data analysis with the support of software. This experience allows me to affirm that version 23 of ATLAS.ti represents one of the most important and innovative advances in software for qualitative data analysis. Before version 23, ATLAS.ti was the leading tool in data analysis due to its intuitive interface, the integration of different data formats in the same project, and the data visualization possibilities. Version 23 made an important leap in at least three aspects. First, the incorporation of automatic coding tools and preparation of data summaries using artificial intelligence. I consider that this is a substantial change in this version, and that it represents valuable support for the analyst. Second, interoperability between the different versions of ATLAS.ti (MAC, Windows, IOS, Android and Web) has improved significantly. The versions are now more similar, and the ease of sharing projects between different platforms has improved substantially. Third, we are at a time of prolific development of artificial intelligence tools and ATLAS.ti has put two into production this year, and it is highly likely that in the coming months we will see new developments, which will facilitate and enhance data analysis. Finally, I must mention that one of the things I like most about ATLAS.ti is the positive impression it generates on students and researchers who have never used data analysis software, and when they see a demonstration or listen to a class, they get excited due to the characteristics and robustness of ATLAS.ti, which motivates them to learn and use it in their own research. This is an impression that has been constant in my ten years as a research teacher. Cons I think one of the aspects of improvement in ATLAS.ti is networking. Usually, when a code is networked with its citations, the citations cannot be seen completely. Adding this functionality as optional could allow you to explore the data in greater detail using networks. However, creating the networks and exporting them in graphic format is very simple. Review Source Response from Lumivero November 28, 2023 Dear Marvin, thank you very much for your feedback! We are thrilled to learn about your 10+ years of experience with the software. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. We are delighted that you find the latest version to be the most important and innovative software for qualitative data analysis. We also appreciate your feedback regarding the networks in ATLAS.ti, and in case you didn't know, it is indeed possible to view full quotations in networks (by selecting the "preview" option). We are grateful for all your comments, being in close contact with our users helps us make sure we continue growing and meeting all researchers' needs. If you ever have any questions, count on our support 24 hours a day, 5 days a week, via live chat, email, and telephone. We wish you all the best in your research! NIB Nur Idayu B. PhD student Education Management Used the software for: Less than 6 months ### "Great data analysis software for PhD students" October 10, 2023 5.0 Overall, my experience is great with this software. It just a bit expensive for a student like me. In my currency RM217 for only 6 months availability is something I can afford one time only. If expired, I don’t have the opportunity to use it anymore. Pros The product is easy to use. It helps me a lot with data coding and analysis. And the best thing about it is the AI coding and summary. Cons Maybe can the developer can fully develop the AI coding and summary. I can see potential in these two. Review Source Response from Lumivero October 16, 2023 Dear Nur, thank you very much for your feedback! We are glad to hear that you have found ATLAS.ti easy to use and helpful for your data coding and analysis. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. In addition, our AI Lab is continuously working to bring the latest that AI has to offer to everyone's fingertips -- including AI Summaries, AI Coding, and automatically coding for sentiments, concepts, opinions, entities, and more. We strive to make qualitative research easier for everyone, everywhere, which is why ATLAS.ti is currently the leading qualitative data analysis software in terms of usability and functionality, especially with the range of AI-powered tools that are included for all users. ATLAS.ti is the only qualitative data analysis software to offer all features in one package, so that one flat fee is paid and there are no hidden costs or surprises. In case it helps, we offer student licenses that come with a significantly reduced cost. Moreover, if an ATLAS.ti Desktop+Web license is still too steep, students and other users can work with just ATLAS.ti Web, which has a very low monthly subscription that can be canceled as soon as they are finished utilizing ATLAS.ti. If you ever have any specific questions about how to do something in your project, you can always count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email: https://atlasti.com/support We wish you all the best in your research! RK Richard K. Lecturer Education Management Used the software for: 2+ years ### "ATLAS.ti Review by Dr Richard Douglas Kamara " September 6, 2022 5.0 My overall experience with ATLAS.ti is great!!! Pros The most impactful feature that I like most is the feature for designing network diagrams. It is user-friendly. It is possible to export the output to Bitmap and XPS   Cons The icons are too faint to appear in screen shots. Sometimes you need screen shots to validate your usage of the software to your thesis examiners. Reason for choosing ATLAS.ti ATLAS.ti is amazing for data analysis Review Source Response from Lumivero September 29, 2022 Hi Richard, thanks very much for your feedback! We are glad that you have found the networks to be impactful and intuitive. Networks in ATLAS.ti are indeed flexible and dynamic, so that you can visualize any part of your analysis (and any changes you make in a network are automatically updated across your project, so you can even conduct coding and more from a network). We also appreciate your feedback about the visibility of the icons. We'd be happy to receive more information or screenshots about which icons are too faint, if you could please write to general@support.atlasti.com we'll make sure to examine this further. We wish you all the best in your research! BT Belinda T. Graduate Student Research Used the software for: 6-12 months ### "Graduate Research Made Easier with Atlas.ti" October 10, 2023 5.0 My overall experience with ATLAS.ti has been positive. While I encountered some challenges, I found it really easy to find support and was able to resolve them. Pros Team collaboration was crucial for my thesis, which our school's existing qualitative software couldn't provide. That's when I discovered Atlas.ti Web. My fellow graduate student and I found it easy to learn. Considering my limited budget and the one-month timeframe for collaboration, the monthly subscription with student discounts proved to be very beneficial. However, what truly impressed me was the responsiveness of Atlas.ti team. They not only communicated effectively but also quick in suggested improvements—faster than I had anticipated. I felt valued, knowing that my feedback was taken seriously. Cons After using Atlas.ti Web, I tried to import an Excel sheet with text in PDF format into Atlas.ti Windows. During my initial attempts with Atlas.ti Windows, selecting or highlighting texts for coding was difficult, especially when the text was contained within cells. The highlighting often extended into neighboring cells due to small text size. I reached out to customer service to address this issue and found a practical workaround. Review Source Response from Lumivero October 16, 2023 Dear Belinda, thank you very much for your feedback! We are delighted to hear that ATLAS.ti Web, with its low monthly subscription, provided an ideal solution for you and your fellow graduate students. We strive to make qualitative research easier for everyone, everywhere, which is why we offer this flexible option with a very low price, especially for students. In addition, we strongly value being there for all our users, which is why we have a dedicated team that is always happy to help, 24 hours a day, 5 days a week, via live chat, email, and telephone. We are glad that our team was quick and effective in guiding your through the research process. Indeed, ATLAS.ti can automatically organize and pre-code Excel data via the integrated survey import option so that you can get the most out of your Excel data. If you ever have any other questions or comments, please count on our support, we are here for you! We wish you all the best with your thesis and research projects! LC Lucas C. Graphic Design Director Design Used the software for: 6-12 months ### "Amazing automatic coding tools that drastically speed up analysis" January 25, 2023 5.0 My experience with ATLAS.ti has been great. Before, the manual coding process was a real bottleneck for us, but now we’ve been able to analyze our data very quickly and easily with the automatic coding tools. Pros The software can automatically code data for opinions, sentiments, concepts, named entities (people, places, organizations, etc.), and text (along with automatically suggested synonyms). These automatic coding tools even work in multiple languages, including English, Spanish, Portuguese, German, French, Dutch, Russian, and Chinese which is very important for our research. We mostly analyze data gathered through surveys, comments from our social media posts, and video call interviews. It’s really easy to import these data, and the software even automatically codes the data to instantly organize and gather key information within each dataset. Altogether, these tools have allowed us to save so much time in analyzing our data from our different regions, I cannot even begin to calculate how much time has been saved since we don’t have to manually read and check every single response or translate our data. We import our data and collect relevant insights in just a matter of minutes! Cons Overall there isn’t really anything I don’t like about the software. If I could suggest an additional feature, I wish I could also have ATLAS.ti automatically transcribe audio data. This is not such a big problem because most of our audio/video data is collected through Zoom so we already get automatic transcripts that can be imported into ATLAS.ti (with the speakers automatically coded), but it would be neat to be able to do everything right inside the ATLAS.ti project. Review Source Response from Lumivero January 31, 2023 Hi Lucas, thank you very much for your feedback! We're so glad to hear that ATLAS.ti's automatic coding tools have helped you analyze your data quickly and easily. Indeed, our mission is to facilitate analysis of qualitative data everywhere, which is why supporting analysis of various kinds of data in different languages is important to us. We also appreciate your feedback regarding automatic transcription in ATLAS.ti. Our developers are always keen to learn how ATLAS.ti can continue to meet researchers' needs, and although it is possible to manually transcribe data in ATLAS.ti, we will certainly see what we could do about incorporating automatic transcription tools. Please feel free to write to general@support.atlasti.com if you ever have any questions or comments. We wish you all the best in your research! OO Olaitan O. Chief Operating Officer/Research Lead Research Used the software for: 2+ years ### "Atlas.TI has got to be the best CAQDAS out there!" August 5, 2022 5.0 Great experience with qualitative data analysis despite using it for several years! Pros Amazingly fast and easy coding using numbered sentences in the margin. Cons The project merge can be improved, especially the option to select features to merge. Seen in older versions but missing in newer versions. Review Source Response from Lumivero September 7, 2022 Thanks so much for your feedback, Olaitan! We are glad to hear you find the coding process fast and easy. We also appreciate your suggestion about being able to choose which features to merge when merging entire projects together. This is something we are working on, and in the meanwhile, more specific information about merging projects can be seen here: https://doc.atlasti.com/ManualWin.v22/Team/TeamWorkMergingProjects.html We wish you all the best in your work with ATLAS.ti! MII Mohd Ikhwan I. SENIOR LIBRARIAN E-Learning Used the software for: 2+ years ### "Easy to use for any researchers " September 6, 2022 5.0 Pros For researchers, this software is very important and can give benefits especially to develop a literature review. The software allows us to highlight points and develop codes and themes. For me, this software will help us to read articles (literature) easier. This way is a new way without printing all the articles to read. It is simple and precise. No need to worry about the difficulties in reading the articles. All researchers even quantitative or qualitative can utilize the software impactful. And of course, for all qualitative researchers, this is the best software for qualitative data analysis. It cannot be denied. Cons Need to learn how to use this software. If you do not attend any training on the usage of this software, it could slow down your learning. Review Source Response from Lumivero September 29, 2022 Hi Mohd Ikhwan, thank you for sharing your feedback! We are glad to hear that ATLAS.ti has been so helpful for your literature reviews (as well as your data analysis). Our mission is to facilitate all sorts of analysis and research, including literature reviews. We also understand that it can be very valuable to have some guidance to learn how to use ATLAS.ti Windows or Mac, and we provide a variety of free and premium trainings in our ATLAS.ti Academy: https://atlasti.com/trainings Thanks again for your feedback, and please count on our support if you ever have any other questions or comments. Giulianna L. Recruiter Utilities Used the software for: 6-12 months ### "ATLAS.ti is compatible on both Windows and Mac" January 29, 2023 5.0 I have really enjoyed using ATLAS.ti, at my university I use Windows but at home I use Mac, and I have not had any problem using these two platforms, the compatibility between these two platforms is 100% so I have had no conflicts migrating my project. Pros No matter if I work on two different computers or if my colleagues have different platforms, this is not a problem, I could always share my project. Cons At first I thought that my ATLAS.ti Desktop projects would be saved on ATLAS.ti Web but it wasn't, then I asked support if I could synchronize it automatically and they explained that my ATLAS.ti Desktop projects are saved on my computer. This more than anything, to protect the confidentiality of my data, something that seems very appropriate to me, I had very sensitive data, which at first I did not think about confidentiality, although they assured me that the projects that are stored in the cloud have a very advanced security, I always prefer to have my projects only with me. Review Source Response from Lumivero February 8, 2023 Hi Giulianna, thank you very much for your feedback! Indeed, our mission is to provide a powerful and easy to use software for everyone, which is why working across platforms but with the best possible security is so important for us. We're glad to hear you've enjoyed using ATLAS.ti and the 100% compatibility between the Windows and Mac platforms! If you ever have any other questions or comments, please feel free to reach out to us at general@support.atlasti.com. We wish you all the best in your research with ATLAS.ti! Similar Products Featured