# ProPay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProPay Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/171164/ProPay-Mobile-App

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# 

 ProPay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProPay

## What is ProPay?

ProPay is a payment processing software that enables secure acceptance of debit and credit card payments through multiple channels. It features a mobile card reader compatible with most smartphones and tablets for on-the-go transactions. The ProPay app facilitates card processing, fund transfers, and transaction viewing on mobile devices or desktops. The system securely stores customer card information for future purchases, eliminating the need for repeated data entry. ProPay offers direct transfers between merchant accounts without bank fees. The virtual terminal allows for online payment processing from a PC, while shopping cart functionality supports website payment integration. ProPay includes text and email invoicing capabilities, allowing merchants to send secure payment links to customers. Additional features include customizable "Buy" or "Donate Now" buttons for webpages and emails, creating a streamlined checkout experience for customers.

## What is ProPay used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

85%

Neutral

8%

Negative

8%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for ProPay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=ProPay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProPay

4.4 (26)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (26)

Ease Of Use

4.5 (26,261)

Value For Money

4.1 (22)

Value For Money

4.4 (20,123)

Customer Service

4.3 (18)

Customer Service

4.2 (20,380)

## ProPay alternatives

[4.0 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Highest Rated

[4.9 (82)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/)

Starting price

Contact vendor for pricing

[3.8 (33)](https://www.capterra.com/p/149107/Virtual-Terminal/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/171164/ProPay-Mobile-App/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

4.0 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Digitally sign online documents

ACH Payment Processing

4.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Receipt Management

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

Transaction Monitoring

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

Mobile Access

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Credit Card Processing

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

ProPay 14 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Digitally sign online documents

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Hardware device connected to smartphones for processing payments

Clients can submit payments via mobile devices

Send clickable links via text or email to collect payments from customers

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.4 (26)

4.4

Based on 26 reviews

## Pricing

Value for money

4.1 (22)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (22)

4.1

Based on 22 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (18)

4.3

Based on 18 reviews

## User reviews

Overall rating

4.4

Based on 26 reviews

Filter by rating

5(16)

4(6)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

DL

Dia L.

Consultant

Cosmetics

### "No courtesy/Empathy"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 24, 2025

I've been getting billed $6.66 every month from May - December because somehow my Mary Kay was unlinked. I requested a courtesy refund $39.96 and would keep my account open. Propay only wanted to refund my account 2 months which is $13.32 and keep my account open. It doesn't work with my Mary Kay business since they changed pay platforms. I don't feel it's justifiable to keep open for free without Mary kay.

Pros

Not alot to like about the company. Only The ability to pay with credit card through my Mary Kay business.

Cons

Sometimes it was hard to access the app, so I kept having to reset my password. Customer service is not very nice/friendly to work with over the phone. No customer courtesy. I didn't like getting charged $6.66 each month. Need an account linked to a business to get for free. I wasn't aware of all this before I signed up. It would have been great customer service if they would have called to let me know my account wasn't linked and that I would be getting billed. Other credit companies call, why couldn't they. I didn't like that there was no customer service call from Pay to remind me of anything with my account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Emilio H.

Platoon Leader

Defense & Space

### "Payment Processor for Small Businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 5, 2025

ProPay has been a dependable solution for my business. It’s not the cheapest or most modern processor out there, but it offers stability and ease of use, which matters when handling payments. I would recommend it for small businesses or independent sellers who need something simple and reliable.

Pros

Easy setup with no need for a traditional merchant account Secure and dependable payment processing Integrations with QuickBooks and other business tools Flexible options (mobile, online, invoicing)

Cons

Higher fees than some competitors Interface feels outdated Customer support response time can be slow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Tamiko C.

INDEPENDANT MARY KAY CONSULTANT

Cosmetics

### "ProPay is a gem to have!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2025

My overall experience has been fabulous. It has made my life a lot easier for sure especially since I have a self employed business.

Pros

The setup is simple, making it's easy to navigate with receiving and transferring your money. Transactions are made easy and it's not time consuming.

Cons

Now to be honest I haven't ran into any complications to make me dislike anything at Propay. It's a great software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jennifer G.

Director

Financial Services

### "Great job !!!! Loved this one"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2025

It took a little more effort in the beginning to learn this platform but once I did I'm telling you I will be a fan for life

Pros

This has one of the most extensive collections of features and integrations I've ever seen to date. I love it

Cons

It's almost overwhelming at first with so many options but I quickly learned how to navigate it and now I'm hooked

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

emma l.

Customer Care

Consumer Services

### "Ease of Use 5 Stars!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2025

Overall experience was excellent. We were able to integrate it to our website so our customers could easily pay their bills online which they thought was a great feature of our services.

Pros

Ease of use was the thing we liked most about ProPay. It was easy for our office staff to use as well as our customers for online payments.

Cons

I can't think of anything that we didn't like about ProPay.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Samantha J.

Coordinator and crew member

Construction

### "Accurate and useful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

March 2, 2025

We like the ability to see what budgeting we are working with in every stage of a project so we can stay on course

Pros

Accuracy and transparency for everyone on the team

Cons

Seems to be pricey? And it needs proper maintenence on the running end of things for sure but can be extrenely useful uf used well!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rebecca P.

Consultant

Cosmetics

### "Easy Card Processing "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2023

ProPay is a vital part of my system and makes processing card payments easy.

Pros

ProPay integrates easily with my internal system and also works well on a desktop and on the mobile app.

Cons

ProPay says a card is declined if it does not connect to the internet, which is embarrassing to my customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Pamela S.

Sales Director

Cosmetics

### "easy and effective processing for my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

awesome! appreciate the easy use and ability to track my money too, year end tax reports are so helpful and always feel my money and my clients money is safe and secure

Pros

makes it easy for my clients to pay as well for myself to transfer money, I always feel it is safe and secure and that is important in today world

Cons

nothing- been an important part of my business for years

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Director

Retail

### "Great for website orders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

September 26, 2022

Pros

This product is easy to use and works well with my website shopping

Cons

The percentage is a little steep compared to others

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GR

Grissel R.

Sales Director

Cosmetics

### "Propay Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

December 17, 2021

Pros

It has an app so I can promise from my phone

Cons

I don't like how the transaction fee are higher than others. It doesn't transfer to my bank account automatically. It charges me everytime I want to transfer to my bank account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171164/ProPay-Mobile-App/reviews/)

Popular comparisons

[PayPal vs ProPay](https://www.capterra.com/compare/171164-207944/ProPay-Mobile-App-vs-PayPal)

[Square Payments vs ProPay](https://www.capterra.com/compare/170278-171164/Square-Payments-Processing-vs-ProPay-Mobile-App) 

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