# CompanyCam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CompanyCam the right Field Service Management solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171143/CompanyCam/reviews --- CompanyCam 4.6 (99) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CompanyCam Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews JB Jaxton B Sales RepConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I’ve used CompanyCam as a roofing estimator and it’s amazing to be able to take photos on this app and have them automatically sorted into the appropriate customer profile on Acculynx“ November 16, 2025 Nick B Chief Executive OfficerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I have had a matter I have been trying to address for over 2 months now and they are unresponsive to the direct issue at hand.“ June 17, 2024 KM Kelly M Owner, office managerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Easily stores all of our pictures of jobs so we are able to share with clients or other subcontractors.“ March 5, 2026 Nick B Chief Executive OfficerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “the customer service is a joke.“ June 17, 2024 LU Laura U Scheduling coordinatorElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: 6-12 months. “Having a checklist for generator services is helpful to the technicians because they have to answer questions and/or add pictures for each step of the process. “ June 2, 2025 BH Brad H OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Ocasional connectivity problems without internet to pull up accounts. “ May 17, 2023 LU Laura U Scheduling coordinatorElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: 6-12 months. “It is very helpful to be able to create reports for certain clients (like house repairs needed for a real estate sale). “ June 2, 2025 KO Kala O Operations ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “There have been times when we are at a project far outside the perimeter of Atlanta and our service is not great.“ April 4, 2022 ## Showing most helpful reviews Showing 1-25 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shane H. Senior Project Manager Construction Used the software for: 6-12 months ### "Best App Ever" December 21, 2020 5.0 The cloud based design frees up your phone. I have maxed out my picture storage multiple times and trying to organize them after the fact was terrible. Company Cam has that all taken care of. The Geo Location feature automatically knows if your on a current job and when the app is opened that's the suggested job. Pros Company Cam offers a trial use and initially I was not able to take full advantage of the trial but after contacting them they extended the trial. This is one of the most innovative documenting apps I've every used in construction. It is cloud based with one simple monthly fee that is well worth the cost. Just the organization of the pictures per job is worth the cost not to mention the countless other features. Cons After using this software for almost a year now I don't think there is anything I don't like about the App. There are some modifications that I might suggest but these are just personal preferences. Reason for choosing CompanyCam I would choose them because if you have any questions or need help with the app there are "real" people on the line to assist you immediately. There Customer Service is second to none. Review Source AN Angela N. Accounting Construction Used the software for: 1-2 years ### "Game changer for home improvement companies" April 4, 2025 5.0 We utilize this app with every single job that we do now. The photos never go anywhere, and are stored in the cloud. A. If there were any additional costs incurred during a job, you can loop a customer in right away with any photos or videos being taken during the job. Pics and videos are always timestamped with the employees name who took the pics. B. You can add notes to any pictures or video. When you loop a customer in on their project they can also collaborate and upload notes in real time. C. Extremely helpful working in a field whether or not the customer is able to view the work with you. It's important not only for a homeowner, but makes the whole job process a lot more comfortable for the people paying. People love it too - being able to watch their roof being done in real time. D. Building inspector inspections and photos, any required photos that a municipality could require of you can be uploaded here. For us it's mainly ice and water inspections. We can take pics of the progress and send those pics to whoever needs them. E. It's makes your company more professional. F. No more scrolling back for months to see if you have project photos stored in your phone, now all that data is in CompanyCam cloud. G. We love that it automatically syncs with our jobs in Jobber. Pros We love that we can now communicate in real time (with photos) with our customers while we're working on their properties. We do roofing so it's not like people can go outside and watch, it's dangerous. With CompanyCam we're able to show the entire process from start to finish. Cons Honestly I can't think of any cons about company cam. Review Source SM Sonja M. Director Construction Used the software for: 1-2 years ### "Horrible customer service" August 23, 2021 1.0 Pros The features were exactly what we were looking for. Over time the ridiculous amounts of updates that created more and more 'features' made the product less and less easy to use. What once took minutes has extended to 10 times that to create a report. Updates often caused outages where our data was unavailable. Please Please Please someone make a comparable product so I can get away from company cam. Cons Horrible customer service. When we had issues it was days before we received a response. our data was unavailable and when the udpates were complete we had to relearn the entire application. Reason for choosing CompanyCam can't find another product, please provide recommendations Review Source SS Sam S. Owner Construction Used the software for: 2+ years ### "Best Photo Management App for Field Service" March 28, 2025 5.0 Very happy with Company Cam. It makes photo organization very easy both internally and for sharing with customers. Pros It stores all of our photos in one place efficiently. Integrates well with our CRM software. Cons It's expensive for the number of field techs we have. Review Source LH Lyla H. Administrator Construction Used the software for: 1-2 years ### "Great software but a bit pricey" November 17, 2025 4.0 Overall satisfied with the software just wish it was a little better price. We have a small company so paying around $100 a month is a lot for our budget. Pros The sales people are able to take photos on Company Cam and they link into our CRM which saves time and energy. It is a great feature. And you can share it with your subcontractors so they can upload photos as well. Cons The price is a bit high and if you want to utilize some additional features you have to pay substantially more. I was wanting to use the checklist but would need a different plan that was an additional $50 per month. Review Source PJ Paul J. Office Coordinator Construction Used the software for: 1-2 years ### "CompanyCam contractor review" June 4, 2025 5.0 We have used CompanyCam for years to organize and transfer photos and videos to the proper projects. For our field techs, it's a phenomenal tool, but for the office, it's truly invaluable. Great stuff, guys! Pros CompanyCam offers seamless integration into our workflow with the various CRMs we've used over the years. Their tagging features are great for referencing projects, and the 'Nearby Projects' feature is both clever and invaluable. Cons I have had some issues in the past with searching projects. That seems to have been remedied, and I can think of another negative. Review Source NH Nicholas H. Foreman Construction Used the software for: Less than 6 months ### "Photo storage" August 21, 2025 5.0 Easy to set up different locations and take/upload photos. Been very pleased with how efficient it is to come back and reference things. Pros I really enjoy how simple it is to use and that photos don’t take up memory on my phone. Excellent value just for that. Cons Not so much about the app, but having to learn that the photos of the job site are now on an app rather my phone. Review Source Jason W. Roofing Specialist Used the software for: 2+ years ### "One of the best apps I use daily!" January 15, 2018 5.0 Helps me daily with my job. Pros I use this app daily for my job and couldn't imagine not having it now. It allows my to keep track of all my jobs and look back at past jobs to refresh my memory without having to go back to the site. Cons I do not really have any Cons with this app. Occasionally you get the update bugs but that is pretty normal with most apps. Everything functions pretty well daily. Review Source Vincent S. Bossman Used the software for: 2+ years ### "After using this service I couldn't and wouldn't be without it. What an amazing tool for contractors" January 9, 2018 5.0 Access to realtime progress on all my jobs. Verification of work done for our clients. Able to diagnose problems from the office using Company Cam. Pros Ability for clients as well as all my foremen to access pictures showing whats been done. We offer a timeline of pictures for our clients to see the progress of the roof installation. Review Source Lee L. Finance Manager Used the software for: 1-2 years ### "Love love love Company Cam!" March 7, 2018 5.0 This software makes my company more efficient and helps our revenue increase when we send photos to insurance companies. Pros From day one, everyone in my company was on board with the software change. We were using Dropbox, but always having issues. The day we switched over to Company Cam, it has made everyone's work life so much easier. In the long run, it has saved us time and money. I would recommend it to anyone! Review Source MT Megan T. Office Manager Construction Used the software for: 2+ years ### "We love it, enough said" April 3, 2025 5.0 Pros Easy to use, job tracking relies heavily on companycam. I think what makes it so easy to use is that it's simple to use despite language barrier between crews and office. Cons Merging jobs can be tricky sometimes because you lose notes and random communication on the job profiles. Review Source DB Danny B. owner Construction Used the software for: 6-12 months ### "Great app for business" April 15, 2025 5.0 Overall I've had a great experience. My employees can take pictures and I can see them just by going to the app and the customers name Pros I love being able to take pictures of each job along with keeping the info like permits all together. I also like that it separates my work photos from my personal photos. Cons I really haven't found anything that I don't like about Company Cam Review Source VW Vicki W. Operations & HR Manager Construction Used the software for: 2+ years ### "A Great Integration with your CRM for Contractors in any field!" June 22, 2023 5.0 Very positive! I would take this system over all others I tested. The one draw back is the address/location duplication Pros Ease of use, intuitive, it really is super easy to use! It integrates with JobNimbus our CRM Cons It duplicates addresses when you go to the address more than once. The sales/auditor has to notice that the address is duplicated, which doesn't always happen...and delete one, or sometimes 2 of them. I wish there was a way for the system to recognize the duplication and not allow the 2nd or 3rd record to be made without some sort of distinguishing name or notation.The only other item that needs work is collaborators. It works to add a collaborator via email, but sending it via text almost always leads to issues. If this were fixed the technology is excellent Reason for choosing CompanyCam WE were using the photo function within JobNimbus which isn't near as robust as company cam. Review Source KO Kala O. Operations Manager Construction Used the software for: 2+ years ### "We Love Company Cam!" April 4, 2022 5.0 Overall we have gone back and forth deciding if this is the best program for us. We went through a period where our new CRM offered a very very similar feature. We tried it for a little over a month and reconvened to decide if we should use the feature that we are already getting included in a package we are paying for, or continue to pay for this third party program (company cam!). In the end, it was unanimous, nothing compares to the ease and functionality of Company Cam! Pros We love being able to track our project's progress and share the links with homeowners and insurance companies so everyone can see exactly what our contractors do, step by step Cons We really do love company cam. There have been times when we are at a project far outside the perimeter of Atlanta and our service is not great. In those times, sometimes pictures won't load, or we can't share our link with homeowners during our mid-morning check in. It seems unlikely that has something to do with company cam. Ultimately, that is a phone service issue! Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing CompanyCam It is affordable, easy and functional! Review Source WW Wes W. auditor Individual & Family Services Used the software for: Less than 6 months ### "a must have product" May 1, 2024 4.0 I believe I've covered that previously in this review Pros the ability to verify our on site findings Cons my phone does not operate it very well, but I manage Review Source MC Mike C. Owner Construction Used the software for: 6-12 months ### "CompanyCam Rocks! " April 26, 2022 5.0 My overall experience has been positive and I highly recommend CompanyCam for your business. The time it saves you from all the paperwork and it allows you to send out reports instantly. It is easy to use and offers your business to expand. Pros I love using CompanyCam for the ease of the program to sending my clients the proof is why I love this software. The file sharing option is the best! Cons Picture taking can sometimes glitch and cause the pictures to be blurry. Reason for choosing CompanyCam When I first heard of CompanyCam I couldn’t help but try it. They offer a free plan to allow you to test it out. The fact that it limits the liability for your employees and company speaks for itself. It is integrate able with many other products. Review Source MS Marie S. Admin MAnager Construction Used the software for: 2+ years ### " Administrative Review" September 11, 2021 5.0 Project documentation minimizes company loss on equipment and customers who claim damage by our team Pros How easy it is to use and set up new users Cons some times a little challenging to get quick answers Reason for choosing CompanyCam Came highly recommended Review Source BS Billy S. Owner Construction Used the software for: 6-12 months ### "Tech Support Non-Existent" June 16, 2022 4.0 Ease of use and the ability to explain it to my students. I teach for multiple organizations and have been recommending the product, even including their salespeople in the class at times. Since Company Cam will not take the time to solve the problem or even make an attempt, I will be looking for other products to recommend. What a shame to have a good product with an owner who does not care about the end-user. Pros Ease of use and the ability to explain it to my students. Cons Tech Support does not exist. They will not call you when you have a problem. They give you a salesperson who cannot fix the problem. I have asked repeatedly for a call, and all I get are emails asking to take a screenshot of a ghost. I have explained numerous times in emails that you cannot take a picture of something that Company Cam's program deleted. Review Source JB Jordan B. Area Sales Representative Individual & Family Services Used the software for: 6-12 months ### "CompanyCam makes the overall customer experience so much better and workflow smoother!" January 9, 2018 5.0 A large benefit to CompanyCam is having all of our jobs, photos and notes in one place. Everyone in the company can access the information and makes notes so we are all on the same page. If I miss something during my initial inspection, having these photos to turn to really helps minimize any mistakes on my end. Pictures are worth 1,000 words and that's so true so when we are about to start and finish a project in a customers home. Pros I love having all of the photos of each job at my fingertips. I show these pictures to my customers and they are impressed. I review each job with my install manager and our installs go so much smoother. Having before and after photos really sets us apart from the competition and we can show how great our quality of work is. Must have tool. Cons I don't have any issues with CompanyCam. At times I have to wait for photos to load, but that is normal with any online photo storage software. I don't know what I would do to make the application any better. There are updates from time to time that keep enhancing the experience. Review Source AR Amber R. Manager Construction Used the software for: 1-2 years ### "Awesome tool" June 20, 2019 5.0 The guys in the field have a tool now that they can use to take pictures, and not have all of the pictures stored on their phone. They take a lot more pictures now, which don't have to be shared another (more difficult) way, and in real time! We had a major job with over 400 photos which we were able to just click a link and share with the owner who needed documentation of the repairs we had to do on their roof. Pros All our job pictures are in ONE place now, no more texting, emailing, downloading pictures for jobs. Cons Honestly I'm sitting here thinking and right now I cannot think of one thing I do not like about it. Review Source JJ Jennifer J. Accountant Construction Used the software for: 1-2 years ### "Company Cam Review" May 12, 2022 4.0 Easy to use. Helpful. Pros It is very easy to use. The field guys and subs are able to take pics and leave comments easily. Cons It doesn't integrate with the software we are using so we had to use about 7 different software to get our jobs done. Review Source WM Wayne M. Framing Install Manager Construction Used the software for: 1-2 years ### "Save time and money , document your jobs start to finish." January 12, 2018 5.0 Because they are constantly updating and improving the quality of this app I had to purchase a new phone that is compatible. Pros I can document jobs just using my phone. Our driver's post pictures of all materials delivered to the job. This tool is a valuable resource for documenting the time line of your jobs. This information is available for all of my team members to access in real time. When I document damaged product or missing items using this program my team members can immediately order repairs or replacement product. In a fast paced production environment using CompanyCam will save time and money. Review Source VR Verified Reviewer Company Cam Review Construction Used the software for: 1-2 years ### "Company Cam Pros" April 19, 2019 5.0 Company cam is easy to use and I enjoy sharing photos with our customers. Seeing a before and after photo is pretty amazing sometimes. Pros Being able to share galleries with customers so they can view pictures of their projects is my favorite feature. Cons Merging photos together is my least favorite because sometimes I lose photos in the process. Review Source JK Joe K. CFO Construction Used the software for: 6-12 months ### "Great" June 15, 2021 5.0 I have had a good experience with company cam so far. Pros I liked how easy it is to download and track pictures. The biggest thing is it linking up to job progress. All the guys have loved that feature. Cons I don't have anything really bad to say about the software besides being a little expensive in my opinion. Review Source PM Paul M. Sales Representative Used the software for: 2+ years ### "Awesome. Nothing bad. Customer service and support is far above average." January 9, 2018 5.0 Pros Extremely user friendly. Photos are very clear and easy to edit. It is very helpful to be able to forward photos to someone else without have to save them to me phone. I have built many inspection reports using this software. This has been invaluable, as well. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.