# Jenkins Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jenkins Software - reviews, pricing plans, popular comparisons to other Continuous Integration products and more.

Source: https://www.capterra.com/p/171026/Jenkins

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# 

 Jenkins Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jenkins

## What is Jenkins?

On-premise and web-based continuous integration solution that provides businesses with tools to build, test and deploy projects.

## What is Jenkins used for?

[Continuous Integration](https://www.capterra.com/continuous-integration-software/)

Top alternative

Featured

Overall rating

Based on 568 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Pros & cons

Flexible and automated deployments

Streamlined CI/CD task automation

Frequent errors and unclear failures

Difficult log access and debugging

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jenkins?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cloudbees.com&name=Jenkins)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jenkins

4.5 (568)

VS.

[4.4 (15,328)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

Contact vendor

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (568)

Ease Of Use

4.1 (6,141)

Value For Money

4.6 (370)

Value For Money

4.3 (4,377)

Customer Service

4.0 (362)

Customer Service

4.2 (4,037)

## Jenkins alternatives

Highest Rated

[GitHub](https://www.capterra.com/p/129067/GitHub/)

[4.8 (6,160)](https://www.capterra.com/p/129067/GitHub/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/129067/GitHub/)

[GitLab](https://www.capterra.com/p/159806/GitLab/)

[4.6 (1,216)](https://www.capterra.com/p/159806/GitLab/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159806/GitLab/)

[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)

[4.6 (1,343)](https://www.capterra.com/p/233341/Bitbucket/reviews/)

Starting price

$3.30

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233341/Bitbucket/)

[AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)

[4.5 (107)](https://www.capterra.com/p/205397/CloudFormation/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/205397/CloudFormation/)

[View all alternatives](https://www.capterra.com/p/171026/Jenkins/alternatives/)

## Who uses Jenkins?

Based on Capterra reviews from the past 4 years

## Pros and Cons

Flexible and automated deployments

95% positive reviews out of 102

Most reviewers report deployment is simplified, supporting multiple environments and cloud platforms with minimal manual steps.

Rajiv S

Senior Software Engineer, 10,001+ employees.

"I am delighted with the use of Jenkins as it makes me in control and provides useful features for configuration and management for integration and deployment"

Frequent errors and unclear failures

89% negative reviews out of 38

Most users report bugs and issues are common, with confusing error messages and frequent crashes complicating troubleshooting.

Nikolaos Z

Data Engineer, 10,001+ employees.

"The only thing I could say here is that some times the errors in the console output are not very straight forward in order to understand what component of the deployment really failed."

Streamlined CI/CD task automation

96% positive reviews out of 47

Most reviewers describe automation as saving significant time by handling repetitive CI/CD tasks without manual intervention.

Difficult log access and debugging

74% negative reviews out of 35

Most reviewers indicate log and debugging processes are cumbersome, with slow navigation and hard-to-trace pipeline problems.

Continuous build and testing pipelines

98% positive reviews out of 43

Most reviewers indicate build and test pipelines quickly catch integration issues, ensuring reliable code before deployment.

Thushan W

Software Engineer, 201 - 500 employees.

"Most of the IT companies are using jenkins to automate the SDLC that means automating steps like build, test and deploy. With jenkins we can build pipelines with customized workflows to automate."

Challenging plugin and system updates

92% negative reviews out of 26

Most reviewers describe plugin updates as time-consuming, often causing compatibility issues and requiring careful management.

Noe L

IT developer, 11 - 50 employees.

"Jenkins' integration can be a bit difficult and upgrading the software and its addons may take a while if you aren't used to it"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Continuous Delivery

4.7 (139)

75.54% of 139 reviewers that rated this feature as important or highly important

Jenkins enables you to automate code delivery and releases, integrating with tools like GitHub. Some reviewers find it saves significant time, reduces manual work, and works reliably, though a few mention setup can be tricky and newer tools may suit microservices better.

Continuous Deployment

4.7 (134)

70.90% of 134 reviewers that rated this feature as important or highly important

Jenkins helps you automate deployments to multiple environments, integrating with plugins and platforms like GitHub and Bitbucket. Some users say it streamlines releases and reduces manual effort, but a few mention setup complexity and prefer other tools for resilient deployments.

Pipeline Management

4.6 (128)

71.88% of 128 reviewers that rated this feature as important or highly important

With Jenkins, you can define, manage, and automate pipelines visually or as code. Reviewers appreciate the flexibility, ease of creating and tracking pipelines, and support for multibranch workflows, though some note complex setups require more skill and the UI may vary in usability.

Access Controls/Permissions

4.4 (117)

68.38% of 117 reviewers that rated this feature as important or highly important

You get granular access management, group-based permissions, and integration with Active Directory or LDAP. Some reviewers find it effective for restricting access, but others feel the system is less user-friendly and granular compared to modern alternatives.

Version Control

4.5 (111)

65.77% of 111 reviewers that rated this feature as important or highly important

Jenkins offers seamless integration with version control systems such as Git, Bitbucket, and SVN. Reviewers indicate it automates builds on code changes, makes version tracking easy, and supports rollbacks, though version management mainly relies on external VCS tools.

Authentication

4.4 (109)

63.30% of 109 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Jenkins 12 features

You get granular access management, group-based permissions, and integration with Active Directory or LDAP. Some reviewers find it effective for restricting access, but others feel the system is less user-friendly and granular compared to modern alternatives.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Verify the identity of users/devices to enable secure access

Execution of software tests by leveraging automation tools

Jenkins enables you to automate code delivery and releases, integrating with tools like GitHub. Some reviewers find it saves significant time, reduces manual work, and works reliably, though a few mention setup can be tricky and newer tools may suit microservices better.

Jenkins helps you automate deployments to multiple environments, integrating with plugins and platforms like GitHub and Bitbucket. Some users say it streamlines releases and reduces manual effort, but a few mention setup complexity and prefer other tools for resilient deployments.

Detect and remove errors

Observe and track the demand, usage, progress or quality of a system, product, or user

With Jenkins, you can define, manage, and automate pipelines visually or as code. Reviewers appreciate the flexibility, ease of creating and tracking pipelines, and support for multibranch workflows, though some note complex setups require more skill and the UI may vary in usability.

Jenkins offers seamless integration with version control systems such as Git, Bitbucket, and SVN. Reviewers indicate it automates builds on code changes, makes version tracking easy, and supports rollbacks, though version management mainly relies on external VCS tools.

Features

4.5 (568)

4.5

Based on 568 reviews

## Pricing

Value for money

4.6 (370)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (370)

4.6

Based on 370 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)[

Gatekeeper](https://www.capterra.com/p/145449/Gatekeeper/)[

Acunetix](https://www.capterra.com/p/171379/Acunetix/)

## Support, customer service and training options

Customer Service

4.0 (362)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (362)

4.0

Based on 362 reviews

## User reviews

Overall rating

4.5

Based on 568 reviews

Filter by rating

5(330)

4(216)

3(22)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FM

Flavio M.

Senior QA Analyst

Banking

### "Massive Plugin Ecosystem"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2026

Pros

I think the best feature in Jenkins is that I can customise it in my way and also integrates with major tec tools. It automates build, test and deployment processes and think this boosts team productivity. It's an open source widely adopted and integrates with GitHub quite well.

Cons

Interface sometimes can be a bit challenging to understand. Should be a bit more use intuitive, so beginners can find it challenging to break through steep learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Devops Engineer

Government Administration

### "The Industry Standard for Flexible, Enterprise-Grade CI/CD Pipelines"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 23, 2026

I have used Jenkins extensively to orchestrate end-to-end CI/CD infrastructure for highly secure government and financial environments. It serves as the backbone of our automation, handling everything from code checkout (Git/Bitbucket) to Docker image creation and deployment to Kubernetes clusters. While it requires some maintenance effort, its flexibility and control are unmatched for complex, custom enterprise workflows.

Pros

The strongest feature is the Master-Slave architecture, which allows us to distribute heavy build workloads across multiple agents efficiently. I also rely heavily on Jenkins Pipelines (Jenkinsfile) to define our entire build-and-deploy process as code, which supports our agile development cycle perfectly. The sheer number of plugins available means I can integrate it with almost anything in our stack, from Docker and Kubernetes to SonarQube and Artifactory.

Cons

The user interface (UI) feels a bit dated compared to newer tools like GitLab CI or CircleCI. Also, managing plugins can sometimes be a headache, specifically 'dependency hell' where updating one plugin breaks another. It requires careful maintenance to keep the controller stable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jim C.

senior project manager

Telecommunications

### "Using Jenkins in managing CI/CD process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 28, 2025

I already used Jenkins since 2012, it is my first priority in CI/CD, it can be easily used in personal projects in container, as well as big corporate level IT projects.

Pros

Jenkins is super powerful and ease to use in CI/CD, it can integrate all critical phases in checking out, building, testing and delivery.

Cons

The plugin management is still complicated and required lots of rebooting, for example. If I forgot to install git plugin, I will need to reinstall it and reboot the whole Jenkins.

Switched from

[Control-M](https://www.capterra.com/p/241953/Control-M/)

BMC control\_m requires lots of script to manage the build process, and it lacks good UI to monitor the build status.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Tobias W.

Geschäftsführer

Internet

### "Erfüllt alle Anforderungen "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 19, 2025

Pros

Die wichtigsten Informationen sind auf einem Dashboard übersichtlich dargestellt. Mit Klick auf logs kann man sich dann bei Bedarf Details ansehen

Cons

Die Funktion 'angemeldet bleiben' funktioniert bei mir nicht. Ich muss mich regelmäßig neu anmelden.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

saheed a.

Software Developer

Computer Software

### "Jenkins-Pros/Cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

October 15, 2025

I started using Jenkins on a trial basis on my personal computer around 5 years ago. I must compared to another similar tool like TeamCity, it requires more to setup. However, in my current place of work, I have been using it on a day to day basis, and loving the experience. Its been very good and I am still developing my skills and experience.

Pros

Jenkins is a very good tool in software development and project execution. It facilitates team collaboration and integration with other tools like AWS service. It is a CI/CD tool which can ensure testing of software products before and after delivery and deployment. Its a cost effective means which removes manual efforts.

Cons

It requires a lot of skills and can be learned over several years. Unfortunately, it cannot be executed locally without a server and setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Parth S.

QA Automation Engineer

Information Technology and Services

### "Reliable CI/CD Tool with Great Automation Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2025

Overall, I really like Jenkins for its ability to automate the CI/CD process and integrate with all the automation tools, ensuring continuous testing and faster delivery. What I like least is that it can become a bit complex to maintain when there are many jobs and plugins involved. But with proper configuration and pipeline as code, those challenges can be managed effectively.

Pros

Jenkins is invaluable for automating the entire CI/CD pipeline. It integrates well with my Bitbucket, Maven, and Selenium and making it easy to trigger builds and run automated tests whenever there’s a code change.

Cons

What I dislike most about Jenkins is that managing and maintaining multiple Jenkins jobs can become complex over time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mike G.

Member of Technical Staff

Computer Hardware

### "Great CI Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 11, 2025

Overall Jenkins is an excellent software that works well with our developer workflow. I am a big fan.

Pros

Incredibly powerful CI tool that allows us to be able to run developer test and integration test during different phrase of the dev process. The software is open source so you can easily customize it. All the community contribution went into jenkins made the software an incredible value for money

Cons

Jenkins uses their own DSL for configuring their job script, which has a high learning curve and is not the most intuitive. They could consider integrating other scripting languages if possible. Some upgrade and downgrade run into plugin incompatibility issue which is annoying.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Clara R.

QA Manager

Information Technology and Services

### "Stable and flexible tool with a large plugin ecosystem."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2025

My experience has been great, Jenkins is highly customizable with a large plugin ecosystem, has a strong community support, and it is highly reliable for automation testing.

Pros

Jenkins is a powerful CI/CD tool with great flexibility and stability. It’s excellent in terms of value for money, but the learning curve might be steep.

Cons

In general is a great tool, and have been in the market for a while, I would say: it seems a bit outdated and not very intuitive UI, setup and maintenance can be complex, and it has a heavy reliance on plugins.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Michal P.

Software Engineer

Accounting

### "bad UI but good functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 28, 2025

In general we use jenkins often, and it deploys our software without too much trouble

Pros

Jenkins does what it needs to do. If the dev-ops team sets it up correctly the builds occur as expected.

Cons

Jenkins has a really outdated UI, it is kind of hard to navigate and know where everything is, but once you get used to it it is fine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

R PREM K.

Associate Software Development Engineer

Computer Software

### "Best software of devops engineers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 24, 2025

I have used jenkins and I'm still using jenkins for managing pipelines and deploying services. I feel this is one of the top software that can be used by devops engineers.

Pros

Jenkins allow us to integrate it with bitbucket or github and manage our pipeline. There are a lot of other plugins which we can integrate with jenkins. Jenkins also helps in automating the process of building the image and deploying services.

Cons

For a new user, Jenkins UI might be confusing. It will take some time to understand the functionalities. And sometimes we face some issue while integrating the plugins.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171026/Jenkins/reviews/)

Popular comparisons

[GitHub vs Jenkins](https://www.capterra.com/compare/129067-171026/GitHub-vs-Jenkins)[GitLab vs Jenkins](https://www.capterra.com/compare/159806-171026/GitLab-vs-Jenkins)[Bitbucket vs Jenkins](https://www.capterra.com/compare/171026-233341/Jenkins-vs-Bitbucket)[AWS CloudFormation vs Jenkins](https://www.capterra.com/compare/171026-205397/Jenkins-vs-CloudFormation)[Bamboo vs Jenkins](https://www.capterra.com/compare/171026-253795/Jenkins-vs-Bamboo)[Jira vs Jenkins](https://www.capterra.com/compare/19319-171026/JIRA-vs-Jenkins)[Google Cloud Run vs Jenkins](https://www.capterra.com/compare/171026-268691/Jenkins-vs-Google-Cloud-Run)

[Buddy vs Jenkins](https://www.capterra.com/compare/157673-171026/Buddy-vs-Jenkins)[CircleCI vs Jenkins](https://www.capterra.com/compare/150380-171026/CircleCI-vs-Jenkins)[Codemagic vs Jenkins](https://www.capterra.com/compare/152573-171026/Nevercode-vs-Jenkins)[Travis CI vs Jenkins](https://www.capterra.com/compare/171026-179183/Jenkins-vs-Travis-CI)[MuleSoft Anypoint Platform vs Jenkins](https://www.capterra.com/compare/171026-275022/Jenkins-vs-Anypoint-Platform)[Harness vs Jenkins](https://www.capterra.com/compare/171026-186312/Jenkins-vs-Harness)[Open DevOps vs Jenkins](https://www.capterra.com/compare/171026-267175/Jenkins-vs-Open-DevOps) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)