# Fullbay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fullbay Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/170876/Fullbay

---

# 

 Fullbay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fullbay

## What is Fullbay?

Fullbay is industry-leading heavy-duty vehicle maintenance management software that makes it easy to create clear, comprehensive work orders. When it's time to settle up, our QuickBooks integration lets you convert these work orders to an invoice with the click of a button. Better parts management and ordering, extremely detailed repair histories, total shop transparency, and more efficient techs are just the tip of the robust features Fullbay can offer. Fullbay lives in the cloud, so you can access it anywhere from an internet-equipped device.

## What is Fullbay used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Work Order](https://www.capterra.com/work-order-software/)

Overall rating

Based on 97 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

3%

Starting price

$188

Flat Rate, Per Month

Free trial  
not available

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## Fullbay alternatives

Highest Rated

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (164)](https://www.capterra.com/p/84953/MIR-RT/reviews/)

Starting price

Contact vendor for pricing

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.7 (211)](https://www.capterra.com/p/120855/Fleetio/reviews/)

Starting price

$4.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/170876/Fullbay/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Service History

4.2 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Work Order Management

4.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Billing & Invoicing

4.6 (8)

112.50% of 8 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Preventive Maintenance

4.8 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Maintenance Scheduling

4.4 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

VIN Lookup

4.3 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Fullbay 84 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Assign working shifts or tasks to employees based on their availability

Tracks the time an employee has worked

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Track, manage, and standardize customer rates for services performed by technicians

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Create, manage and track all task activities and progression

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows fleets and service businesses to track information about their vehicles.

Track and monitor how vehicles are used

Real-time vehicle tracking for monitoring location, route, speed, etc.

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (97)

4.5

Based on 97 reviews

## Pricing

Value for money

4.7 (90)

[View pricing plan details](https://www.capterra.com/p/170876/Fullbay/pricing/)

Basic

$188.00

Flat Rate,Per Month

It includes:

-   Includes 1 Full User license
-   Estimates & Invoices
-   Parts & Inventory Management
-   Payments Handling
-   Shop Operations Reporting
-   Customer Communications

Value for money

4.7 (90)

4.7

Based on 90 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (94)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (94)

4.7

Based on 94 reviews

## User reviews

Overall rating

4.6

Based on 97 reviews

Filter by rating

5(71)

4(22)

3(1)

2(2)

1(1)

Mentioned topic

Sorted by most recent

CP

Cindy P.

Accounting Assistant

Accounting

### "Keeps Our Shop Organized and Running Smoothly”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

November 19, 2025

Overall, my experience with Fullbay has been very positive. It has made our shop more organized, faster, and more consistent. Tracking jobs, updating customers, and managing parts has become way easier. Even though there’s a small learning curve, the improvements in efficiency and accuracy make it worth it. It’s a solid system that helps our whole team work smoother.

Pros

What I like most about Fullbay is how much easier it makes keeping track of everything in the shop. Work orders, parts, customer notes, and updates are all in one place, so nothing gets lost or forgotten. It keeps our workflow organized, cuts down on back-and-forth, and helps everyone stay on the same page. It really streamlines the day for both the office and the technicians.

Cons

Some features take a little time to get used to, especially for someone logging in for the first time. A few tools could be more intuitive, and certain steps feel like they take an extra click or two. Once you learn it, it works great—but the system could definitely be a bit more beginner-friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Marie P.

Hr

Animation

### "Great site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 19, 2025

It’s very easy to navigate and I think it will motivate others to use the platform as well it’s amazing 10/10

Pros

It’s very easy to navigate and I think it will motivate others to use the platform as well it’s amazing

Cons

I don’t have anything negative to say about it because I honestly enjoyed using the platform because of its benefits

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Laurel P.

Assist.

Automotive

### "Fullbay Simplifies Shop Management and Boosts Efficiency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

Overall, Fullbay has been a game changer for our operation. It keeps everyone on the same page — from technicians to service managers — and helps us provide faster, more transparent service to our customers. It’s a great value for the money and continues to improve with every update.

Pros

Fullbay has made managing our shop so much easier. The scheduling and maintenance management tools keep everything organized, and the ability to track repairs and parts in real time saves a ton of time. The user interface is clean and easy to navigate, even for new users. I also appreciate how secure and reliable the platform is — we’ve never had issues with downtime or data loss.

Cons

The only minor downside is that it can take a little time for new team members to learn all the features, but once they do, it’s smooth sailing. A few reports could use more customization options, but overall, it’s not a major issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2025

Thank you so much, Laurel! We're thrilled to hear that Fullbay has made such a difference in your shop's efficiency and day-to-day operations. We appreciate your thoughtful feedback and are glad the platform continues to deliver value for your team.

JE

Jason E.

Shop supervisor

Transportation/Trucking/Railroad

### "Game changer "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 10, 2025

I used fullbay at a previous employer and when I started at my current job work orders were being written by hand. I quickly went to the \[sensitive content hidden\] and explained I can help improve tracking, maintenance records, cost and tech efficiency. This is exactly what it has done and I couldn’t imagine ever going back now, I have the entire fleet managed in the palm of my hand anywhere I am the time.

Pros

I use this as an internal system for tracking and maintaining records on our fleet of over a hundred tucks. It’s so easy to log in and check records to see what needs to be scheduled in soon. Our techs use their phones to log in and see what jobs are assigned to them and get to work. It’s overall been a great value and pretty easy to learn even though we don’t use it to the full potential.

Cons

I have only had one issue in over 5 years of using fullbay and it’s still not resolved, its to do with how it reports and on that note a printer friendly report would be nice and I’m sure their is some just not the report I use. Displays beautiful on screen but does not print out looking the same at all

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2025

Thanks for taking the time to share how Fullbay has made a difference for your fleet! We appreciate your feedback about reporting and printing, and we'll be sure it gets passed along to our product team.

MT

Matthew T.

General Manager

Transportation/Trucking/Railroad

### "Simple, Strait Forward, and Easy to Learn"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2025

Pros

Fullbay is very easy to get started using and the initial training gives the users confidence to jump strait into using the system.

Cons

After becoming familiar with the system the weekly continuing education offers layers to the useability that would be helpful in the initial training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2025

Thanks so much for your review, Matthew! We're glad to hear our training made it easy to get started. We appreciate your feedback about refining the onboarding experience—it’s great insight as we keep improving our learning resources.

NE

Nick E.

Service manager

Automotive

### "Great management system with few flaws "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2025

Overall I believe Fullbay is a good system for shop management. There are slight programming oversights like the previously mentioned timecard kickout, but other than that it works very smoothly.

Pros

Tech scheduling and Service order authorization process are easy and fluid. Tech reassignment is intuitive and service order creation is fast and easy.

Cons

Timecard adjusting and deleting lines. When deleting lines on timecards the system kicks you back to the start screen and reselects all users instead of just leaving you on the user you're adjusting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2025

Appreciate the great review, Nick! We appreciate your feedback on the timecard process and are always looking for ways to make the system even better.

TW

Taylor W.

Owner

Automotive

### "My teams experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2025

It has been a thorough process. We use the help line alot and it is very handy to have. The on boarding process was as easy as it could be and i really enjoyed being able to have a one on one expreience while traning.

Pros

My team really enjoys the inventory management system as well as the individual action items. It helps us to keep us organized

Cons

It was a bit difficult to get set up and intergrated with our employees just because of it being so new to our company. We attened the diesel connect conference this past May and that did help to get us more involved.

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

We wanted a better way to manage our inventory and track our techs time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 8, 2025

Thanks so much for sharing your experience, Taylor! We're glad your team is finding value with managing inventory and service order action items. Also great to hear Diesel Connect and our support team helped make the transition to a new system a bit smoother.

AL

Andrew L.

Chief Operating Officer

Automotive

### "Great choice for any sized repair business, very easy to get set up and ready to use "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2025

Overall I made the right choice selecting Fullbay as my software, the customer service, the training and the initial setup was seamless.

Pros

Was very easy to integrate all of our needs into this program to make it work for us how we needed it to work.

Cons

Adding pictures to work orders as well as profiles is a little clunky and hard to navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joseph M.

AUTO TECHNICIAN

Automotive

### "integrational capability software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 28, 2025

i liked it for me it was solid and i could understand the different tech put into the software

Pros

Multi Truck repair software- good for managing truck repairs or parts repair when it comes to heavy duty truck repairs. On The Spot Inventory Management, detailed reports of what's in the store front Excellent Remote Management, definitely makes it versatile for on the road repairs from roadside to the shop to even homebase operations Customer Database access their stats on ETA of a repair on their vehicle.

Cons

Complex learning curve, for first time user auto techs in the industry. High Cost, not ideally cost friendly for those smaller scale business of truck repair

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Joshua H.

Owner and Technician

Automotive

### "Poor communication and Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2025

This is a fully honest review, I will also explain my short comings also. I signed up for FullBay, got started, went through integrations, which was really awesome and everyone was super helpful, I had some promos on my trial subscription, which they tell you about and let you know you need to cancel them before the trial is up. the thing they neglect to tell you is when your trail is up unless you ask them, and they do not send out any reminders either. I went past my date and got a charge for well over $600, I am a single person managed small business and do not have that type of capital to throw away for a program that I don't use. I emailed immediately and tried to resolve the issue, they were able to cancel the subscription, but denied any refund, even though I hadn't used the service. I like their system, and I like how it works for the most part. But I will not be recommending this to anyone due to their inability to understand and work with people due to their own company policy.

Pros

Great product and works well for the most part

Cons

the ability for them to help you out. they are stuck by company policies and do not bend or even attempt to help their customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/170876/Fullbay/reviews/)

Popular comparisons

[Samsara vs Fullbay](https://www.capterra.com/compare/167543-170876/Samsara-for-Fleets-0-00-6-23-vs-Fullbay) 

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