--- title: "ExpertSender Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ExpertSender Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/170680/ExpertSender/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ExpertSender Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ExpertSender ## What is ExpertSender? ExpertSender is a Multichannel Messaging Hub designed to help fast-growing businesses grow their revenue with marketing automation across the email, SMS web and more. We are responsible for sending over 15 billion marketing messages each year for over 1000 brands worldwide. ## What is ExpertSender used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ExpertSender?[Manage this product listing](https://www.g2.com/products/expertsender/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ExpertSender 4.9 (28) VS. [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting Price $1 Per Month Starting Price $16 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (28) Ease Of Use 4.6 (836) Value For Money 4.7 (27) Value For Money 4.5 (736) Customer Service 4.7 (28) Customer Service 4.6 (708) ## ExpertSender alternatives [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (6,261)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about ExpertSender Overview ### Which roles and teams benefit most from ExpertSender? ExpertSender is most used by email marketing and marketing operations teams that manage campaign creation, audience segmentation, automation, and delivery performance. Marketing leaders and product managers use it to coordinate customer communications, while data administrators and programmers support integrations, data quality, and reporting. Executives and owners monitor campaign activity and business outcomes. Answer based on 28 reviews Overview ### What company size and specific industries is ExpertSender built for? ExpertSender is designed for medium-sized and large eCommerce stores, and it also suits businesses in travel and hospitality, finance and banking, automotive, and media and publishing. It is aimed at organizations that need marketing tools across these sectors rather than at very small companies. Features and Usability ### What are the key features of ExpertSender? ExpertSender offers customer segmentation, message personalization, and marketing automation for targeted outreach. It also includes email campaign management, autoresponders, drip campaigns, and event triggered actions. Additional features include A/B testing, reporting and analytics, contact and list management, data synchronization, and website visitor tracking. Getting Started and Support ### What training and onboarding options does ExpertSender offer? ExpertSender provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing support. Answer based on 1 reviews Getting Started and Support ### What customer support options does ExpertSender offer, and how do users rate the experience? ExpertSender offers chat support. Users generally describe the support team as friendly, helpful, and knowledgeable, with detailed guidance on platform navigation and campaign optimization. Reviewers report that issues are often resolved quickly, particularly during working hours, although some note that responses can occasionally take longer than expected. Answer based on 11 reviews ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) ExpertSender supports **Email Campaign Management** and **Contact Management**, giving marketing teams the tools to create targeted campaigns and maintain organized subscriber records. However, it does not offer **Campaign Scheduling**. Instead, it provides other features that reviewers also rate highly, including **List Management** (**37%**) and **Mobile Optimization** (**42%**), helping businesses keep audience segments organized and improve email performance across mobile devices, allowing teams to run more relevant campaigns and reach contacts more effectively. Email Campaign Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Campaign Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CAN-SPAM Compliance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act ExpertSender 35 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Image Library: Store and manage images - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Message Personalization: Personalize text messages using templates and custom fields - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.6 (28) 4.6 Based on 28 reviews ## Pricing Value for money 4.7 (27) Free Trial Basic $1.00 Per Month Value for money 4.7 (27) 4.7 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (28) 4.7 Based on 28 reviews ## User reviews Overall rating 4.9 Based on 28 reviews Filter by rating Counts reflect reviews available in this feed. 5(24) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Operations strategist Used the software for: 3-5 years ### "The control of Email marketing in your hands" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2022 Company decided for Expertsender and I have to implement and integrate it. Despite each custormer has it owns strategies and needs, I got all support from the team. Pros It is a complete platform. It allows to schedule the campaigns as you want. Also it has the possibility to have relational tables so that you can have a small crm inside it. The KPIs and metrics are also easy to understand and really valuable! Also you can work and manage the IPs of you campaigns direct in the platform. Fantastic. Integration with API is easy. Cons It is not possible to export the models segments. Sometimes it is necessary to send to .xls and compare with others products.It is not possible to use optout lists, blacklists and exclusion lists in the segment. It is checked only when you send. So if you do a segment, you don't know how many emails you will have in these lists when you send the campaigns (only if you create a list and manually insert these emails in this lists) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NL Natalie L. UKI Director for Permanent Appointments & UKI Director for Construction and Property Appointm Used the software for: 3-5 years ### "Awesome Web-Based software to store and share the data." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2020 I was not a big fan of this application before using this for my company. Now I accept its powerful and awesome functions to handle my business not even locally but in the international market. It holds all messages and email hub at the same time. Its trial version is available to understand its feature and to choose the application to pinpoint function. Nothing is as good as this software in managing the product’s marketing and detailing. Our customers are happy and so we are, by having this application to reply to them quickly. Pros If somebody requires an application with a large memory board and at the same time, transfers or share the data, then Expertsender is an appropriate software for those masses. It possesses the power to store messages and emails and deliver with great responsibility. This diligence is one of the best communication platform for business companies and clients. Guests are comfortable to allocate the product’s detail and reviews. Nothing is far from this awesome application. Cons This application is a user-friendly and time-saving product to catch many clients, but the traffic on its storage can limit ate its function so always watch for the segment based storage before saving any data. It provides a good sharing platform for clients and sellers equally. Its mobile version is a bit slow but it plays well in a system with good internet speed. Speedy Wi-Fi is mandatory for its function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Marketing Specialist/ Marketing Business Partner Used the software for: 3-5 years ### "Top Secret Review for Expert Sender" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 14, 2019 We like our open rate growth. But we still have problem with connections with our database. Pros Drag and Drop editor Possibility of creating different Groupon od receivers. High open rate of our newsletters Cons Not good UI and UX. Sometimes it's highly complicated to find option or functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rahul D. Big Data Administrator Used the software for: Less than 1 year ### "Quality Performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 15, 2019 Basically We liked Expertsender more than other platform in comparison of easiness. Plus It is easy to make future planning. So In Email Marketing world I would like to suggest other people to prefer Expertsender. We have better revenue in some specific country market due to good services & results. Pros \- Specifically In Expertsender all reports are categories with proper filters. Moreover, we can check all data based on message & performance plus It is super easy to use for newcomers. - Another quality of Expertsender, We can set limit of specific list during segmentation And we have more options to make quality segments. Maybe sometimes bit of difficult to find specific sub filters but thats not big deals. - In settings part It is super good to maintain sending limit in channels. Plus we can easily create users for extra access. - Overall Most part I like is Reports Due to specific filters because it is easy to make decision based on results. Cons \- At some point When we have to make test of message we are facing problems due to channel blockage. In this case I would like to recommend to put separate Channel for test. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karolina M. Project Manager Used the software for: 3-5 years ### "Easy mailing management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 Pros Expert sneder delivers a solid platform for e-mail marketing which has everything you need to run a successfull campaigns. It is easy to manage all capmaigns for different stores. It is worth mentioning that they have brilliant customer care and if you have any problem with navigation through platform they are always happy to help Cons For now I didn't have any bad experiance with Expert Sender Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Operations Manager Used the software for: 1-3 years ### "Expert sender" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2019 I'm using different sending platforms and Expert sender the most convenient to use. It super fast, so I don't need to spend a lot of time to create sendings. Pros Expert sender, I think, is the easiest platform to start your Email marketing. It's very simple and at the same time have a lot of settings. Cons I can't tell something exactly as if you have any question or issues you can always ask the support team. Didn't have any unsolved issues, support always helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer CEO Used the software for: Less than 1 year ### "ExpertSender for ecommerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Pros The interface is easy to understand. For more tech guys there are unlimited number of opportunities to work with data and marketing automation. Amazing performance for ecommerce businesses Cons Few inconvenient thing about manual email creation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Email Marketing Manager Used the software for: 3-5 years ### "Robust and Stable Platform With Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2019 Overall positive; and besides just the fantastic and stable technology, I've always appreciated the wonderful support our account has received from the Expert Sender team. They are excellent communicators. Pros The consistently reliable speed. It's a solid web based app you can use to manage and deploy emails from any part of the world. Cons Reporting - I wish there more layers, more ways to dig into the data within the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Department Director Used the software for: 3-5 years ### "Great ui/ux" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2019 I started use it one year ago. In the past I used 4 others tools but this have one of the best ui/ux and high level of specific functionalities Pros \- Good UI/UX - Easy use - Fast to prepare The Campaign Cons \- i'm waiting for the mobile pushes - visualisation of the report should be more specifics Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jagger B. Owner Used the software for: Less than 1 year ### "Excellent Software With Great Support and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2019 Overall great platform that has met all of our needs. Customer support is very friendly and will provide detailed explanations regarding helping you to use and optimize the service. Great segmenting capabilities. Overall would definitely recommend it. Pros Customer Support is very quick and extremely knowledgeable and helpful. Lots of advanced segmenting features. Fully managed self hosted ips. Cons Sometimes not as intuitive as it could be however this is easily overcome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/170680/ExpertSender/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.