# Artlogic Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Artlogic the right Art Gallery solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170623/Artlogic/reviews

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Artlogic

4.8 (44)

[View alternatives](https://www.capterra.com/p/170623/Artlogic/alternatives/)

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Last updated March 13th, 2026

# Reviews of Artlogic

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

CH

Casey H

DirectorArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years.

“After your sales phone call you will never get customer service again, they will just send you to their website.“

February 15, 2024

michael r

ownerFine Art, 2 - 10 employeesUsed the software for: 1-2 years.

“The menu system is illogical and difficult to comprehend.“

November 28, 2023

## Showing most helpful reviews

Showing 1-25 of 44 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rebecca R.  
Principal  
  
Used the software for: 2+ years

### "Exceptional team and tool - Artlogic revolutionized the gallery's workflow!"

April 23, 2018

5.0

Pros

I was tasked with finding a new inventory system for the Arthur Roger Gallery and after months of research and discussions with various companies, I selected Artlogic. It was the best decision I made in my position. It revolutionized the gallery's workflow and further elevated its professionalism. The artists, clients and vendors all took notice, and the gallery continues to receive positive feedback on its impact. The Artlogic team is incredible and a complete joy to work with. - Responsive and personable support team - Timely updates incorporating industry trends and client feedback - Attractive and intuitive interface with comprehensive database - Good amount of customization - Robust and effortless reporting function - Professional presentation materials - Great workflow tools for inventory status and client engagement - Successful cross-functionality between inventory and contact management - Beautiful, professional, functional PrivateViews app The gallery had just invested in a new, standalone website and didn't have the bandwidth to bridge it with the database, nor explore the marketing tools.

Cons

The only area where I could identify room for improvement is with the timeliness of the sync between the database and the PrivateViews app. However, the current state never interfered with staff operating successfully and professionally with clients.

Review Source

Response from Artlogic

April 25, 2018

Dear Rebecca, Thanks for your very thoughtful response. It was a pleasure working with you at Arthur Roger and looking forward to more collaborations ahead with your new endeavour. By the way, have recently created a high speed add on for PrivateViews that means updates are almost instantaneous. It is quite intensive on our servers so there is an additional cost but if the gallery were interested we could set this up for them. Best, Joe

PP

Phil P.  
Photographer  
Fine Art  
Used the software for: 6-12 months

### "Just makes it easy !"

March 2, 2020

5.0

Great experience and glad i made the jump !

Pros

It’s broken down into the sections I need and more importantly what my clients both respond to and want to see. For years I was playing around with sites like Wordpress, square space and customizing individual themes. None of which truly catered to what I do. I found myself wasting so much time building and rebuilding websites. It took me about 1 month if that to fully have the site set up how I liked it and since then I’ve not had to waste anymore time on it. More time I can spend creating images ! I’ve noticed by bounce rate dropped from 60 percent to 30 percent and the average time people spend on the site has gone way up. The database keeps all my images in sync and I’m able to run my one to one teaching from the site as well.

Cons

None yet ! At first the cost was steeper than what I was used to but by the time I added up all the costs of not buying themes for Wordpress I’m actually paying a lot less now and gain the database and mailing feature as well.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Artlogic catered to the clients I work with so just made perfect sense.

Review Source

MS

Martin S.  
Director  
Arts and Crafts  
Used the software for: 6-12 months

### "Disappointed "

April 3, 2025

1.0

Disappointed, waste of time and money. They try invoice me more than we agree. They promised things that they cannot deliver

Pros

Nothing to like. Very old school system,

Cons

Costumer support, they charge your agent all the time. The price is nit clear

Review Source

John A M.  
IT Consultant  
Arts and Crafts  
Used the software for: 2+ years

### "A complete art gallery database "

November 12, 2018

5.0

My overall experience with ArtLogic was hugely positive. The ability to do everything from start to finish without using 3rd party software was incredible. Their Private Views system looks amazingly when showing to a client. It's a very impressive way to start a sale process. And it's super user-friendly. This is an important factor for staff. The start-to-finish recording of an artwork sale process is key. And it's done all in real time over the internet! ArtLogic imported data, set up the website, handled the training and updates . They also gave consistently high support when needed. From a database consultant perspective it was a pleasure to work with the ArtLogic suite.

Pros

First, I am an independent database consultant. ArtLogic is first of all designed superbly. It looks amazing, it's something the user is happy to use. Working in an art gallery, this is very helpful as we want things to look good. And the artworks looks super in this database. Staff are happy to use a database that looks good and easy to use. It's comfortable and sleek unlike a lot of databases. Navigation is very easy, everything is clear. Clarity is everything! Artlogic can also design your website, and link it to the DB. I can email a client directly from the database, attach artwork images in various sizes and make an offer all in one go. They have an accounting database which also works with the main database. Everything is linked. I can see what artworks a client was offered, bought, received, the amount paid, where it was shipped to, who shipped it, when they received it, the dimensions of the crate.... I can see the purchase order, shipping docket, the original offer, the tracking of the shipment.... I can send out event invitations, register attendees at an event in real time, tag all attendees automatically. This is all recorded in one database. The searching mechanism is one super useful feature. I used this extensively and found that it was very applicable when looking for the right clients for a particular event. Really, I could go on. I found their support service to be better than any other database I've worked through.

Cons

I didn't encounter any negative aspects to using the ArtLogic suite.

Review Source

michael R.  
owner  
Fine Art  
Used the software for: 1-2 years

### "After two years my hopefully constructive observations"

November 28, 2023

4.0

Working hard, trying, reading the instructions, and calling for help are necessary to get the job done.

Pros

Given enough time, it can do everything a gallery needs to stay organized and productive.

Cons

The menu system is illogical and difficult to comprehend. Contacts, marketing, and email are all on different drop downs and it is like a mystery hunt to find the correct combination of commands to get to the correct solution.

Reason for choosing Artlogic

Comprehensive approach, integration with artsy ( which works some of the time)

Review Source

CH

Casey H.  
Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Avoid if possible"

February 15, 2024

3.0

After your sales phone call you will never get customer service again, they will just send you to their website.

Pros

The website looks clean, but also like most other Artlogic websites

Cons

No support Little control over how artwork is listed on website Cannot use for artist payables SEO is non existent

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We were hoping for a flow between our database and website

Review Source

Peter G.  
The Chief Executive Officer  
Fine Art  
Used the software for: 2+ years

### "Outstanding software. Constantly being improved with a highly reactive support team"

April 18, 2018

5.0

We are many times more efficient as a result. It makes us look engaging and professional at all times. We wow clients.

Pros

We carefully selected ArtLogic from a range of options due to its powerful capabilities, aesthetics, user-friendly interfaces, excellent development/support team and the road-map for the future of the software. The team understand the industry needs in great detail and are at the forefront of tech developments (refreshing in the art industry). From the detail cataloguing, database management and image management to the flexibility of the private view sharing and app - there really is nothing that comes close. The future is very bright for ArtLogic.

Cons

No API to connect to external software and apps (but I am lead to believe this is under development...)

Review Source

Response from Artlogic

April 19, 2018

Hi Peter, Thanks so much for your review. Greatly appreciated. Always a pleasure working with the team at Mestaria. Best, Joe

Michelle S.  
Director  
  
Used the software for: 2+ years

### "Best art gallery software out there and an amazing team to work with! "

May 11, 2018

5.0

Pros

Artlogic is intuitive, easy to use and efficiently organizes and manages my day to day tasks. The team at Artlogic is an absolute pleasure to work with, always quick to respond to any queries I might have, and is constantly listening to the needs of their clients and making upgrades in response to this. Artlogic is visually stunning, and the PrivateViews app has streamlined my workflow when travelling for art fairs. As well, Team always make a point of coming by to say hello when we are in the same city for art fairs and that personal relationship is greatly appreciated. I can't recommend Artlogic enough - the team is amazing, it has changed the way that I work and it is an essential part of our business.

Cons

The only thing holding me back from using the software earlier was the price (which, for a small gallery was a big commitment for us), however Artlogic has massively organized my admin workload, inventory and invoicing so I can spend more time with clients and artists, and is certainly worth the investment!

Review Source

Shantell M.  
Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Found ArtLogic Never Going Back"

September 10, 2018

5.0

Absolutely great. I love how creative the team is about constantly improving the system so that it is extremely user friendly.

Pros

After a year or so of going down the art innovatory wormhole and trying out a few different programs I landed on Art Logic and haven't gone back. It has been a lot of time I've needed to invest to get it set up and running, but it feels so good to be able to go and search for works in the system and have them pop up. Whats also nice is that it's constantly improving, so I'm excited to see where it goes in the future

Cons

None to report. The system is constantly being worked on and updated and every question I've had has been met with a team of problem solving creators with excellent tutorial videos and personal troubleshooting sessions.

Review Source

Response from Artlogic

September 11, 2018

Thanks so much for the kind words Shantell. Hopefully see you in London or NY soon. Joe

Xinyi C.  
Media Manager  
Arts and Crafts  
Used the software for: 1-2 years

### "A platform to help art organisations to manage data professionally"

November 28, 2018

5.0

It has been a real pleasure working with Artlogic in the past year. I can feel that the team values user experiences. We have received a lot of compliments and approval from our clients and audience. Thank you Artlogic team for your dedication and professional attitude. Looking forward to see and use new features Artlogic will bring.

Pros

1\. Beautiful and simple interface 2. User-Friendly and intuitive workflow 3. The functionality covers all the day to day operations at a gallery. Artlogic has dramatically increased our efficiency with its solid integration between different types of data and powerful search tools. 4. Responsive and effective support team

Cons

For a non-profit organisation like us, the monthly subscription fees for the database and website have been a big expenditure. This might be an obstacle for us to continue to use the service in the future.

Review Source

CS

Christopher S.  
Director  
Arts and Crafts  
Used the software for: 2+ years

### "Artlogic is beautiful "

February 5, 2019

5.0

I can't live without it - period.

Pros

It's easy to use and the support is otherworldly - I've never been let down by their support team and the friendliness of the software feels like using my iPhone.

Cons

The way contacts and sales opportunities are connected are behind as opposed to other software - but I know they are working on it.

Review Source

Response from Artlogic

February 19, 2019

Thanks for your feedback Chris, much appreciated. We do indeed have exciting new features in our pipeline, stay tuned! Speak soon, Jean-Baptiste

‪A

‪Saleh A.  
player  
Sports  
Used the software for: I used a free trial

### ""A tool to assist art organisations in managing data in a professional manner.""

August 8, 2021

5.0

Working with Artlogic over the last year has been a true pleasure. I get the impression that the staff place a high importance on user experience. Our clients and viewers have given us a lot of positive feedback and approval. Thank you to the Artlogic team for your hard work and professionalism. I'm excited about seeing and using the new features that Artlogic will bring.

Pros

as well as all of the essential elements required to supervise and manage an art gallery for the first 12 months of operation. It has the instruments essential to move money and completed contracts around. It's simple to use.

Cons

It's a little pricey, but you get a lot of features for your money.

Review Source

Response from Artlogic

September 8, 2021

Hi Saleh, Thank you for your review. It is great to hear you are also getting positive feedback from your clients as well. All the best, John

ES

Eduardo S.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Amazing software, really recommended!"

January 30, 2019

5.0

Pros

Everything! Super easy to use, incredible functionalities! really helpful as a business companion!

Cons

It's not incredibly adjustable (at least graphically) to the gallery needs!

Review Source

Response from Artlogic

February 18, 2019

Hi Eduardo, many thanks for your feedback. It is fantastic to hear that the Artlogic platform helps in managing your business. Regarding the presentation document, we've logged your query as a feature request and we'll keep you updated. Best, Jean-Baptiste

SG

Sheena G.  
owner  
  
Used the software for: 6-12 months

### "Useful"

May 15, 2018

5.0

Pros

Love the customization tools. The design team is great. It's easy to setup and maintain. Customer service is quick and efficient.

Cons

It would be awesome if it were cheaper but I understand all the costs associated with running an interface like this so I'm happy to oblige with the cost!

Review Source

FI

Faizul I.  
Dm  
Retail  
Used the software for: I used a free trial

### "Best in market"

February 10, 2021

5.0

Very good

Pros

e leading choice of the world's top galleries, artists & collectors.

Cons

Easy n professional. I recommend this for all.

Review Source

Response from Artlogic

February 15, 2021

Dear Faizul, Thank you for the review! Kind regards, John

BE

Barry E.  
Owner  
Retail  
Used the software for: 6-12 months

### "A few easy fixes would make this a much easier program to navigate"

April 21, 2019

5.0

Once set up on Artlogic, you will have a comprehensive, elegant and well integrated database and website. The learning curve is steep and considerable time invested in data entry, staff training and familiarization should be anticipated. Several seemingly simple fixes could significantly flatten the learning curve, but Artlogic has indicated that they do not see these as priorities.

Pros

A powerful inventory, client contact and art inventory database, with an elegant interface. The website integration is excellent, and it’s very easy to share artworks in the database to your Artlogic hosted website. This has saved us a lot of time in double entering and updating discreet inventory systems and our website. The Artlogic tech support team is friendly, informative and responsive, although the time difference with England can sometimes result in a lag.

Cons

Given the sophistication of this system, several easily remedied cons are perplexing. Artlogic has taken the approach of creating a plethora of data entry fields - literally hundreds - in the contacts and artworks entry panes. Navigation is not always intuitive, and the learning curve with this program is steep. The simple ability for clients to create user defined fields, or at a minimum, hide fields not relevant to a gallery’s business model, would save hours of tabbing, scrolling, hunting and pecking. Especially vexing is the process for entering dates - it is not possible to enter a date with keystrokes (ie. “02/05/1936”) - one must click though a drop down calendar, and for dates that are decades in the past this is a carpal tunnel hazard requiring scores of clicks to enter a single date. Artlogic has been approached about this, but does not see the need for offering these features common in much less pricey databases. The other perplexing con is the absence of an online manual, FAQ, or user discussion group. There are a few videos, but given the complexity of the program, easily searchable instructional databases could save significant staff and training time, both for Artlogic’s clients and for their technical support team.

Review Source

Response from Artlogic

April 24, 2019

Dear Barry, Thank you for submitting your thoughtful review. We are always happy to hear that the database and website integration is helping to save valuable time! You make a number of other very interesting points all of which are valid. In particular as we have begun offering Artlogic to a broader audience and wider variety of fine art businesses we have heard increasingly that clients would like to be able to simply the system based on their needs. Originally our goal was to build as many great features as possible but now we have reached a point where all those feature can become overwhelming. We are planning on some changes soon to begin allowing clients to hide certain tabs in artworks and contacts. We are also working on dramatically improving our help resources. I'll get someone from our support team to email you about the dates fields as there is something that might help you. We will keep you posted on further developments. Kind regards, Joe

EL

Emily L.  
Head of Operations  
Fine Art  
Used the software for: 1-2 years

### "A truly dedicated team - Artlogic has transformed the way we work"

September 21, 2018

5.0

I moved the gallery over from a competitor's off-the-shelf database in July 2017. The gallery had been with the previous database provider for as long as they've had a database. The two platforms and the teams that manage them are poles apart. It was easy to see why Artlogic are ahead of the game.

Pros

The first thing I noticed when dealing with them is how knowledgeable and hard working the team there are. Nothing is too much of an effort and there is a huge level of support - all requests are dealt with very promptly. Having used several databases I can say without a doubt Artlogic is the most user-friendly out there, Training our thirty-strong team how to use the software only took a couple of days. It has been intuitively designed which makes it very straightforward system to use. The amount of time it saves the various departments also has to be noted. The accounts features, raising invoices, updating multiple records and fields at once, creating lists of works for sales offers, creating artwork lists for fairs and exhibitions and setting deadlines and reminders for loans and consignments are just some of he features which have made drastic improvements to how the teams manage the workflow. Previously we used an external sales platform which we needed another subscription for but with the PrivateViews app it eradicated the need for that. It also saves huge amounts of time as artworks details no longer need to be entered on to more than one platform. Artlogic are also now our website provider and so the database and website are linked. The usability of the website CMS and the database are very similar and we can now manage the website content ourselves. All our mail-outs are now generated from the database and the analytical tools are extremely useful.

Cons

I would say it is slightly more expensive than some competitors although the features justify that as the database is being developed and improved all the time. The only 'cons' I have are certain areas of the database that could be developed further. It would be really useful to develop the PrivateViews app in order to update status and availability of works in real-time ad it be reflected in the database, as well as the other way around. It would be great if it could be developed to connect to external software. Our Archive department use an external asset management system which slows things down as images have to be uploaded in several places. Hopefully this is something that will happen in the not too distant future.

Review Source

Response from Artlogic

September 25, 2018

Huge thanks again Emily. Joe

CD

Ciaran D.  
Gallery Manager  
  
Used the software for: 1-2 years

### "The absolute best Art CMS on the marketplace. Amazing support, easy to use, near-perfect!"

May 11, 2018

5.0

Pros

First of all has to be the people behind it. Every experience with them from the initial set up to every dumb support question we asked was met with enthusiasm. They're friendly, honest, and aren't trying to screw you around like some of the other big systems. Second is the ease of use. Teaching our staff how to use the software was a breeze, and even the technologically impaired could figure out it's intuitive design. It's a clean and straightforward system that just makes sense. Third has to be the scope. Compare it against any other CMS software and you will find it can do everything they can and more. Not only that but they are adding new features at a rate much faster than their competitors, setting them years ahead of everyone else. Finally I would have to say the time saving. Linking the database to our website, automating our invoicing, creating custom sales offers, drafting newsletters in seconds. The amount of time Artlogic has saved our team is astounding, and it only gets better the more you use it.

Cons

I have to nitpick to find cons. The price is expensive compared to some options, but it's extremely competitive and even cheaper than the other systems at it's level. It is an "off-the-shelf" system, so there are some trade offs you will have to make. It won't be exactly like your existing system, but it's extremely well built, so chances are if you concede on some points your own database will be better organized in the long run. The plus side of this, they're always open to feedback, and happy to add new features as long as you're willing to wait for them (or pay pretty reasonable fees to rush them) They're only recently (2017-2018) gaining a foothold in North America, so it's a bit Euro-centric still. But with new offices in NYC, and picking up some of the biggest galleries here as clients, they are already well on their way to adapting a more globalized mindset. They're still growing, so it's a great time to get on board with them.

Review Source

Response from Artlogic

May 18, 2018

Hi Ciarán, HUGE thanks for your incredibly thorough, thoughtful and kind review. Honestly, I can't tell you how much it brightens up the whole teams day when someone writes something like this about the services we provide. It's always quite a journey to get to the point of having successfully transferred a clients database and website but it's hugely rewarding at the finish line. The new site looks tremendous by the way ¿ Best, Joe

IJ

Isaac J.  
Artist/Filmmaker  
Fine Art  
Used the software for: 2+ years

### "Isaac Julien on ArtLogic"

September 13, 2018

5.0

Pros

I have been using ArtLogic as part of the daily running of my studio for many years now, I believe I was one of the first artists (rather than a gallery) to use the software! The knowledge of the art world and market that has influenced the design and fuctionality of ArtLogic easily allows my studio to keep track of my work and indeed my own personal collection. For artists such as myself, working with photography and moving image which involve editionality and production processes, it is especially vital to have an advanced database and system for organising and viewing work in an effortless way and without Art Logic it would be extremely difficult to keep track of the movements of my works. The range of purpose has integrated the way my studio works; being able to see, for example, production statuses, consignments and locations at a glance, has allowed us to have a broad and complete overview that simply was not possible in the past. The sleek design and up-to-date technology has streamlined the administration and management of production and works and the sharing of this information with my galleries, allowing me to focus on the most important aspect of my practice; making my work.

Cons

ArtLogic is a wonderful software clearly developed for art galleries and on occasion, the functions aren't completely tailored to an artist's studio - however as ArtLogic is evolving, I see the software being attuned towards artists and increasingly taking on the concerns of making art in the 21st Century.

Review Source

MP

Meg P.  
Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Artlogic rocks"

September 9, 2021

5.0

Excellent. This is the 3rd solution for managing web/database work, by far the best I found.

Pros

The templates for the website options are clean and easy to navigate, with excellent ‘backend’ management. Best of all is the fgull integration of the database subscription with the website.

Cons

There is a bit of a learning curve, but that is because there is a lot of depth to the software. EXCELLENT customer service!

Reason for choosing Artlogic

Tremendous customer service, elegant web templates, understandable functionality for our everyday use.

Review Source

Response from Artlogic

September 15, 2021

Thank you so much for the lovely review, Meg! Wonderful to hear you are enjoying using Artlogic and working with our team. All the best, John

HK

Hena K.  
Founder Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Artlogic Review - TARQ"

September 8, 2021

5.0

Pros

I think the software has allowed us to be much more prompt and efficient with sales.

Cons

Nothing in particular - I wish there were options to input multiple currencies for one artwork.

Alternatives considered

[ArtBinder](https://www.capterra.com/p/170622/ArtBinder/)

Review Source

Response from Artlogic

September 24, 2021

Dear Hena, Thank you for the review. It is wonderful to hear the database is helping you to be more efficient with sales! We are currently working on enabling multiple currencies for artworks and you'll receive an email or system update notification when it is live in your system. All the best, John

AS

Amy S.  
Artist/ Designer  
Arts and Crafts  
Used the software for: 1-2 years

### "The site that actually works WITH you"

September 8, 2021

5.0

ArtLogic has this fascinating way of customizing itself for you and your artistic needs. Worth every penny.

Pros

The structure of this software seems to be geared toward adapting to the user. From features to formatting, it's almost like the AI butler for your business. There is also access to the database and mailing so, most obliged, good sir.

Cons

AI butlers in the art world aren't free, 'tis the only con. However given all the features and formats, you'll soon discover it's not so bad.

Review Source

Response from Artlogic

September 8, 2021

Hi Amy, Thank you for your review and we are glad to hear you are enjoying using the system! All the best, John

Eveline M.  
Inhaberin  
  
Used the software for: 2+ years

### "Since 2014 I work with the database and website of Artlogic for several clients, absolut great!"

April 5, 2018

5.0

Pros

It is easy to handle, the support is very friendly and helpful and super efficient. A very stylish and clear design.

Cons

As I am working since 5 years with this tool, (before I worked with other tools) it speaks for itself!

Review Source

Response from Artlogic

April 9, 2018

Hi Eveline, Thank you so much for your review. I hope all's well with you. Best, Joe

Brendon V.  
Operations Manager  
Arts and Crafts  
Used the software for: 1-2 years

### "Happy user"

July 17, 2019

4.0

Pros

Can easily manage all aspects of artwork logistics and keep record for years.

Cons

It took a while to get used to. Tech support is only via email and does take a day or two to get results.

Review Source

Response from Artlogic

July 23, 2019

Hi Brendon, Thank you for submitting your review and it is nice to hear that you are a happy user! All the best, John

GE

Garlone E.  
co-director  
Fine Art  
Used the software for: 1-2 years

### "Why we enjoy working with Artlogic database and website management"

November 12, 2018

5.0

Pros

As a gallery, we fully appreciate the software package Artlogic offers to deal in a timely and complete manner with our artworks, loans, offers, sales but also shipping or insurances. We specifically enjoy the beautiful layout the private views provide to our collectors, as well as all the information each file can contain, accessible in just one click. We also use Artlogic to manage our website and are quite proud of how it looks today: beautiful, clean but, mainly, efficient and userfriendly.

Cons

There is not really something we do not like about this software because each time we encounter a difficulty, the online service provides us with an almost immediate solution.

Review Source

Response from Artlogic

November 13, 2018

Dear Garlone, Thank you so much for submitting a review, it is greatly appreciated. Wonderful to hear that you are enjoying using the system and are getting so much out of it. Love the new website by the way. Best, Joe

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