# Easyship Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Easyship Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/170399/Easyship

---

# 

 Easyship Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Easyship

## What is Easyship?

Easyship is a complete shipping solution built for eCommerce. Compare rates across hundreds of couriers, automate tax and duty calculations, and give customers real-time shipping options at checkout. With access to up to 91% off carrier rates and branded tracking, Easyship simplifies every step of the shipping process—from label printing to last-mile delivery—saving time, reducing costs, and improving the buyer experience.

## What is Easyship used for?

[Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Logistics](https://www.capterra.com/logistics-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 279 user reviews

Reviews sentiment

Positive

85%

Neutral

6%

Negative

9%

Pros & cons

Comprehensive shipping management

Cost-effective shipping solutions

Frequent technical and support problems

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Logistics / 2025
-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Easyship?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.easyship.com&name=Easyship)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Easyship

4.4 (279)

VS.

[4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (279)

Ease Of Use

4.9 (500)

Value For Money

4.2 (261)

Value For Money

4.9 (452)

Customer Service

4.2 (261)

Customer Service

4.9 (430)

## Easyship alternatives

[4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155621/ShipStation/)

[Freightview](https://www.capterra.com/p/136895/Freightview/)

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136895/Freightview/)

[View all alternatives](https://www.capterra.com/p/170399/Easyship/alternatives/)

## FAQs about Easyship

Overview

### What problems does Easyship solve?

Easyship solves high shipping costs, fragmented carrier management, and manual order fulfillment by centralizing rates, labels, tracking, customs details, and checkout tax estimates in one dashboard. E-commerce teams, online retailers, crowdfunding sellers, and operations staff benefit most from faster international shipping, clearer delivery visibility, and smoother Shopify-style integrations.

Answer based on 244 reviews

Overview

### Which roles and teams benefit most from Easyship?

Easyship is most used by business owners, founders, and executives who oversee ecommerce shipping strategy, costs, and customer delivery experience. Operations managers and directors rely on it to streamline carrier selection, label creation, and international fulfillment, while administrators, project managers, and marketing teams use it to support order workflows and improve post-purchase communication.

Answer based on 278 reviews

Overview

### What company size and industries is Easyship built for?

Easyship is built mainly for small eCommerce businesses, with 99% of reviewers from small businesses and Retail leading at 21%. It serves businesses of all sizes, but reviewer use is concentrated among SMBs, especially in Retail, Consumer Goods at 8%, and Apparel & Fashion at 7%.

Answer based on 278 reviews

Features and Usability

### What are the key features of Easyship?

Easyship offers core shipping tools like multi-carrier rate comparison, shipment tracking, shipping labels, and courier service integrations. Differentiating features include Shopify and Amazon integrations, checkout tax and duty estimates, commercial invoice generation, and warehouse pick lists for batch fulfillment. Reviewers also frequently mention the interface and customer support.

Answer based on 160 reviews

Integrations

### Which third-party tools and platforms does Easyship integrate with?

Easyship integrates with Shopify, Squarespace, InfoPlus, Zoho Inventory, and Shopify Plus, with Shopify mentioned most often by reviewers. It also supports over 20 integrations across ecommerce and operations tools, including BigCommerce, Adobe Commerce, NetSuite, Brightpearl, and Cin7 Core.

Answer based on 38 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Easyship?

Easyship is fairly quick to onboard for teams using Shopify and other standard integrations, especially with live online sessions, webinars, videos, documentation, and in-person training. Reviewers say nontechnical users can get started quickly, while admins handling carriers, automation rules, customs, or manual orders often need more time and support.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does Easyship offer, and how do users rate the experience?

Easyship offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and strong during onboarding and issue resolution, though some report confusing handoffs with courier partners, delayed email responses, billing disputes, and uneven troubleshooting quality.

Answer based on 156 reviews

Label printing

### How easy is it to print shipping labels with Easyship?

Easyship makes shipping label creation simple for many online sellers, especially across multiple carriers and sales channels. Small business teams like the time savings, customs forms, and batch workflows, but some users run into printer compatibility limits, mobile printing issues, editing restrictions, and occasional label data errors.

Answer based on 43 reviews

## Who uses Easyship?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 132 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 132 reviews

Administrative

37%

Administrative

37%

Entrepreneurs/ Owners

16%

Creative & Design

11%

Logistics & Supply Chain

4%

Others

32%

Top industries

Based on 132 reviews

Retail

42%

Apparel & Fashion

21%

Consumer Goods

16%

Entertainment

12%

Other

9%

## Pros and Cons

Comprehensive shipping management

86% positive reviews out of 106

Most users report shipping and shipment features centralize tracking, offer multiple carrier choices, automate logistics, and provide affordable international shipping, streamlining business operations.

Bushra F

CEO, 1 employee.

"Their platform is incredibly user-friendly, and their automated shipping features have saved me so much time. Plus, the discounted shipping rates have helped me cut costs."

Frequent technical and support problems

60% negative reviews out of 55

Some reviewers report recurring bugs, unreliable platform functions, delayed support responses, and unresolved billing or shipment errors causing operational disruptions.

Samuel B

owner, 1 employee.

"It is simply unreliable, gave incorrect rates and often created more issues than it solved. "

Cost-effective shipping solutions

85% positive reviews out of 33

Most reviewers indicate pricing is competitive, with clear rate comparisons, no hidden fees, and substantial savings compared to direct courier rates.

Leslie F

director, 2 - 10 employees.

"It is easy to compare various shippers, costs and time and select the best one for our needs."

Streamlined user experience

90% positive reviews out of 31

Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation, simple booking, and an intuitive interface that reduces setup time and daily effort.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipping Labels

4.4 (99)

83.84% of 99 reviewers that rated this feature as important or highly important

Generate or print labels that contain shipping information for packages

Shipment Tracking

4.2 (80)

77.50% of 80 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Label Printing

4.4 (77)

74.03% of 77 reviewers that rated this feature as important or highly important

Process of printing custom labels through various methods.

Shipping Management

4.3 (74)

85.14% of 74 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Package Tracking

4.3 (58)

81.03% of 58 reviewers that rated this feature as important or highly important

Track the parcel or consignment delivery status

Delivery Tracking

4.1 (57)

75.44% of 57 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Easyship 46 features

Outsource and manage third party logistics

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ship packages/goods by aircraft

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Shipping products/goods in containers

Unload incoming material to outbound vehicles with little or no storage between

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Designed for third-party logistics companies.

Shipping products/goods by land, sea or air

Shipping products/goods by land

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Process of printing custom labels through various methods.

Manage and support multiple locations

Transportation of goods/products over long distances using ship

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Generate quotes or estimates for customers

Receive data and information in real time

Receive system updates as soon as any changes are made

Manage all receiving processes within a warehouse

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.1 (279)

4.1

Based on 279 reviews

## Pricing

Value for money

4.2 (261)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (261)

4.2

Based on 261 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Weebly](https://www.capterra.com/p/246168/Weebly/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (261)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (261)

4.2

Based on 261 reviews

## User reviews

Overall rating

4.4

Based on 279 reviews

Filter by rating

5(189)

4(48)

3(16)

2(3)

1(23)

Mentioned topic

Sorted by most recent

LO

Lola O.

Director

Luxury Goods & Jewelry

### "Excellent onboarding support for international shipping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2026

Overall, my experience has been very positive. Easyship has made international shipping far more accessible for my business, and the onboarding support from \[sensitive content hidden\] was genuinely exceptional. She was knowledgeable, responsive, reassuring and took the time to walk me through the setup properly rather than rushing the process. As a growing brand, having that level of support made a huge difference and gave me much more confidence shipping internationally for the first time.

Pros

The onboarding experience was excellent, especially thanks to \[sensitive content hidden\] . As a small luxury eCommerce brand shipping internationally, I had a lot of questions around duties, courier options, insurance and setup. \[sensitive content hidden\] explained everything clearly, was incredibly patient, and made the entire process feel much less overwhelming. I also really appreciated how intuitive the platform is once set up - being able to compare courier services, pre-pay duties, generate labels quickly and customise elements like tracking emails and signatures made the process feel very professional and streamlined.

Cons

Nothing major so far - there was a slight learning curve as a first-time international shipper, but the onboarding support made the process much easier to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Allen S.

Manager

Apparel & Fashion

### "Good support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 27, 2026

Pros

Good rates, customer service is great if you connect with the right person I'd say. Initially faced a few hiccups but as soon as Sruthi took over my case it was handled all smoothly. Couriers were over charging me for no reason and she helped me get the cases escalated and they finally refunded the fee.

Cons

Possibly faster resolutions would be better. I understand they don't operate couriers themselves but still would just be easier if faster.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2026

Thanks for choosing Easyship!

RW

Ryan W.

COO

Retail

### "Easy ship 10 out of 10"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

Our overall experience was fantastic all because of \[sensitive content hidden\] support walking us through the entire process!

Pros

The support at easy ship is outstanding!! \[sensitive content hidden\] walked us through everything step by step and was very thorough and communicative during the entire process.

Cons

Process implementation. But still was not bad at all. It took a few days to go through the whole process, but in the end it was all worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 14, 2026

Thanks for choosing Easyship!

CY

Cesar Y.

Project Manager

Translation and Localization

### "Navigating Complex Logistics: How \[sensitive content hidden\] and Easyship Saved the Day"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2026

My experience with Easyship has been excellent, particularly when it comes to handling complex international logistics. While the platform is powerful and automated, the real value appeared when we faced a difficult shipment. \[sensitive content hidden\] stepped in and was a total lifesaver—she coordinated directly with the management and logistics teams to ensure everything was delivered successfully despite the hurdles. It is rare to find a service that combines such advanced technology with such dedicated, human support. Highly recommended for any business shipping globally

Pros

I had a critical international shipment that was becoming quite complicated, but \[sensitive content hidden\] from the Easyship team was an absolute game-changer. She stepped in, coordinated directly with the logistics and management teams, and provided constant support throughout the entire process. Despite the initial hurdles, she ensured a successful delivery. It’s rare to find this level of dedication and problem-solving. Huge thanks to \[sensitive content hidden\] for her professionalism!

Cons

The platform is incredibly powerful, which means there is a bit of a learning curve at the beginning. With so many carriers and automation rules, it can feel a little overwhelming for a first-time user. However, once you get the hang of it, the efficiency is worth the initial effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Thank you for choosing Easyship!

AU

Anonymous User

President

Computer Hardware

### "Easyship Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 10, 2026

Overall my experience has been great. I love that they have set up a customer services specialist to help me out with my random questions and support me.

Pros

Easy to use, I like the verity of carriers they use. Good automation connecting to my small business website as well.

Cons

Doesn't automatically have you print out commercial invoices or give instructions on international shipments. Also, I wish they allowed services other than credit cards like Paypal or other payment forms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Thank you for choosing Easyship!

JM

John M.

Game Designer

Retail

### "Outstanding Support That Made Fulfillment Feel Manageable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Overall, my experience with Easyship has been very positive, largely due to the quality of support. \[sensitive content hidden\] played a huge role in making what could have been a stressful fulfillment setup feel smooth and well-managed. She was proactive, dependable, and genuinely invested in making sure things went right. Having that level of personal support made a significant difference and gave me confidence throughout the process.

Pros

The standout for me was the level of hands-on support from \[sensitive content hidden\] . She was incredibly present, responsive, and knowledgeable throughout the entire fulfillment setup process. From onboarding to execution, she consistently took the time to explain options, flag potential issues early, and make sure everything was set up correctly. It felt less like using a platform and more like having a true partner guiding the process.

Cons

The platform itself has a lot of depth, which can feel a bit overwhelming at first. With that said, this was largely offset by the excellent support - \[sensitive content hidden\] made the learning curve manageable and was always available to clarify or step in when needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Thank you for choosing Easyship!

MD

Michael D.

OWNER

Wholesale

### "great customer service whenI had a problem with USPS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2026

Pros

Easy to buy shipping label and competitive prices. Easy to connect different platforms on one account. They also helped me and followed up when I had problems with USPS

Cons

No many options for Europe. It would be interesting to add a cheap option for long distance shipping to Europe or Australia even if longer shipping time

Switched from

[Shippo](https://www.capterra.com/p/146146/Shippo/)

shipping by shipping i compare the price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Thank you for choosing Easyship!

JB

Jim B.

Compliance Manager

Wholesale

### "excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2026

excellent service, everything was fine. Nothing to complain about. I strongly recommend Easyship for shipping.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Thanks for choosing Easyship!

SL

Sharon L.

Teacher

Education Management

### "Frustration with EasyShip (it wasn't easy)"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

December 26, 2025

Customer service person, \[sensitive content hidden\], was terrific. He stayed through many emails, replying and trying to help from his end. He went above and beyond the normal customer service and I can't express my appreciation enough. The insurance claim, in my situation, was difficult to navigate.

Pros

I thought the initial process was relatively easy, however, as I tracked the package, and was given promising dates, the package never arrived. Claiming insurance has been very difficult, and I am still hoping to receive the funds owed me.

Cons

filing a claim when my package was disappointedly not delivered has been a nightmare, I have had to reach out several times for help. Thankfully \[sensitive content hidden\] was more than helpful through the ongoing process. I am hopeful that I will be reimbursed for the package that was never delivered. (I would have been much happier had it reached the person intended)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

Hi Sharon, thank you for sharing your feedback. We're glad to hear that the issue was resolved with the help of your Customer Service Representative. If there's anything we can do to help with using the platform, please don't hesitate to reach out.

AU

Anonymous User

Director

Wholesale

### "Great and supportive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2025

Great and supportive service team, responsive and professional, providing helpful guidance to ensure smooth shipping and reliable overall support.

Pros

Reliable, responsive service support that simplifies shipping, resolves issues fast, and helps business grow.!

Cons

Good service support, but there is currently no warehouse based in mainland China for local storage or fulfillment support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 29, 2025

Thanks for choosing Easyship!

[View all Reviews](https://www.capterra.com/p/170399/Easyship/reviews/)

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