---
title: "Grammarly Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Grammarly the right AI Writing Assistant solution for you? Explore 7225 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/170306/Grammarly-Business/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Grammarly

4.7 (7225)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Grammarly

Ease of use

4.8

Customer Service

4.5

## Pros and Cons in Reviews

RR

Rebecca R

Production managerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The real-time feedback and style suggestions make it easier for employees to write clearly and professionally. While it may have some limitations in advanced editing and pricing, it remains a valuable tool for enhancing productivity and ensuring strong written communication within a business.“

May 22, 2026

JW

Jordan W

Head of DigitalPublic Relations and Communications, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes when working in HTML, it would embed their own HTML tags into it which adds alot of bloat when web deleloping.“

April 27, 2026

Chris S

OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“The desktop app, browser extension, and integrations with common tools (email, Slack, Google Docs, Microsoft Office) make adoption straightforward for distributed teams.“

April 26, 2026

Adel M

COOComputer Software, 2 - 10 employeesUsed the software for: I used a free trial.

“Sometimes the suggestions overcorrect or miss nuance in tone/brand voice even with custom setups, making AI rewrites sound a bit generic or off.“

February 26, 2026

Harishyam D

FreelancerDesign, Self-employedUsed the software for: 1-2 years.

“Its integrations with common and daily work tools such as email and document platforms imply that it can easily be integrated into daily workflow with minimal disturbance. Although there are a few mistakes in the recommendations and a certain level of lag in the performance, the problems are small compared to the benefits.“

April 3, 2026

OS

OLUWATOBILOBA S

Creative Content WriterWriting and Editing, Self-employedUsed the software for: More than 2 years.

“It could be too polished sometimes that it makes my writing sound a little off, so I usually double-check the result Grammarly gives me no matter how many pages I edited or proofread.“

November 29, 2024

Jennifer H

Service Billing AdministratorConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“What stood out most about Grammarly Business is how quickly it improves professionalism and clarity in emails, reports, and business communication.“

May 11, 2026

LH

Luke H

Financial AdvisorBanking, 10,001+ employeesUsed the software for: 6-12 months.

“Flags stuff that was fine, or suggests changes that make the text feel too polished, like it’s lost its voice.“

November 3, 2025

## Showing most helpful reviews

Showing 1-25 of 7225 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mike H.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Grammarly coerrects all your typos."

August 30, 2026

5.0

Really pleased with how Grammarly has improved my writing skills and allows me to get my ideas down faster.

Pros

I type very fast and not very accurately. Then Grammarly tidies up teh spelling and punctuation and often suggests a better way of phrasing a sentence.

Cons

Sometimes the floating screen gets in the way. Solution is to scroll the page upwards so that I can see what the original text was.

Review Source

Ashish S.  
Deputy Manager- Content and Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "The gold standard for writer and editors"

March 30, 2026

5.0

Our experience with Grammarly has been great till now. We have been using the business plan since 2018 and it works best for us. There are 8 people in our team that use this.

Pros

I write SOP (statement of purpose) for students taking admissions in Ivy League colleges. Grammarly is my go to app while doing editing. After writing, I go to grammarly and paste or upload the entire document and it shows me the overall quality of the write up. The UI is simply awesome and shows everything in a summary.

Cons

So we are a team of 8 people and we mostly use Grammarly for editing our docs. Although we are very used to this software but sometimes it shows unnecessary underlines on the phrases which are already well written. This is a little annoying and irritating as it hampers the overall score of the write up.

Alternatives considered

[Wordtune](https://www.capterra.com/p/217137/Wordtune/)

Reason for choosing Grammarly

The features, UI, ease of use, the chrome extension, and plagiarism checker

Review Source

TO

Tyra O.  
People Operations Specialist II  
Computer Software  
Used the software for: 2+ years

### "Grammarly is Awesome! "

June 16, 2026

3.0

Pros

I love that Grammarly is so dependable and always keeping an eye out for mistakes I may be overlooking. In a professional setting, it's super important to me that all of my internal and external communications are polished and grammatically correct. I've been using Grammarly for five years and I love how easy it is to have in my day-to-day workflow!

Cons

Sometimes the placement of the Grammarly pop-up is exceptionally inconvenient. Yes, you are able to move it, however, if you don't notice that you've hovered over it and you continue typing, it may have you typing into the pop-up, and that can be exceptionally disruptive. This is the only user experience situation that is not ideal.

Review Source

Manpreet K.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Makes clinical documentation and professional communication much easier for a physiotherapist"

July 4, 2026

5.0

As a physiotherapist working in Canada and originally from India, Grammarly Business has made a big difference in my daily work. English is not my first language, so writing clinical notes, patient charts, and professional emails used to take extra time and effort. With Grammarly, I can write faster and with more confidence. It helps me correct grammar, improve sentence structure, and make my notes sound more professional and clear. It is especially useful in clinical documentation where clarity is very important. It also makes it easier for me to communicate with colleagues and Canadian friends through messages and emails. Overall, it feels like a supportive tool in my day-to-day professional life.

Pros

Very helpful for non-fluent English users like me Makes clinical notes and charting easier and faster Improves professional tone in emails and communication Real-time suggestions save time in busy workdays Builds confidence in writing in a Canadian workplace setting.

Cons

Premium pricing can feel high for individual users Sometimes suggestions change natural wording too much Occasional repetitive corrections in simple sentences

Review Source

RH

Reagan H.  
Optician  
Media Production  
Used the software for: 1-2 years

### "Great Grammarly Business"

April 27, 2026

5.0

Overall I really like Grammarly Business. It is super simple to navigate and it is extremely beneficial to use. I love using it and I definitely recommend it to others!

Pros

I like that it is easy to use and that it gives you great grammar advice and that it helps you out so much. It checks for any accidental plagiarism so that you can fix it, there is good customer support and value for money, and the file storage is one of the better things that I have seen with Grammarly. I like that it helps you with content writing as well, this is just a great thing!

Cons

There is nothing at all that I dislike about Grammarly Business, in fact, I have only ever had great experiences with it!

Switched from

[Grammar Checker](https://www.capterra.com/p/211358/Grammar-Checker/)

I made this switch because I have heard amazing things about Grammarly Business, so I decided to try it out and I ended up loving it!

Review Source

VR

Verified Reviewer  
Freelancer  
Design  
Used the software for: I used a free trial

### "Grammarly will save you"

December 2, 2025

5.0

I'd say it's the best; I'd give it 8/10. It has its ups and downs, but it helps me with my captions for social media.

Pros

I like that it helps to improve my writing. It enables me to set the tone I want, whether it's friendly or entertaining. I'd say it's easier than most editing software.

Cons

I wish that I didn't need to upgrade to PRO to fix certain parts of my writing. There are moments when I need extra help, and I have to pay for it.

Switched from

[QuillBot](https://www.capterra.com/p/233952/QuillBot/)

It was costly and wasn't that effective to me

Review Source

Lucky O.  
IT Manager  
Banking  
Used the software for: 2+ years

### "Effective Writing Tool for Teams"

March 15, 2025

4.0

My overall experience with Grammarly Business was positive, as it improved writing quality and team collaboration, despite its cost.

Pros

I like that Grammarly Business enhances team communication with advanced writing suggestions and consistency tools.

Cons

I least liked that Grammarly Business can be expensive for small teams and sometimes suggests overly formal corrections.

Switched from

[QuillBot](https://www.capterra.com/p/233952/QuillBot/)

I switched from QuillBot to Grammarly Business because it offers stronger grammar checking, better team collaboration, and seamless integrations.

Review Source

DR

Daud R.  
Admin Analyst  
Accounting  
Used the software for: 1-2 years

### "Excellent Writing Assistant for Productivity and Professional Communication"

September 15, 2026

5.0

My overall experience with Grammarly has been very positive. It has become a valuable tool for improving written communication, reducing errors, and increasing confidence when producing professional documents. The platform is intuitive, easy to set up, and provides helpful recommendations without disrupting workflow. It offers strong customisation options, useful writing insights, and a clean user interface. Compared to many competing writing tools, Grammarly delivers an excellent balance of accuracy, functionality, and ease of use. Overall, it is an effective solution for individuals and businesses looking to improve the quality of their written communication.

Pros

Grammarly is easy to use and provides real-time grammar, spelling, punctuation, and style suggestions. It helps improve the clarity and professionalism of emails, reports, and other written content. The browser extension and integrations with common applications make it convenient to use across different platforms.

Cons

Some advanced writing and AI-powered features are only available in the premium version. Occasionally, suggestions may be too aggressive or not fully align with the intended tone, requiring manual review before acceptance.

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Media Production  
Used the software for: 6-12 months

### "Great for individuality"

August 15, 2026

5.0

Pros

What I like most about this product is its ability to work with you while writing, make better suggestions while not taking away your own individual voice, like many AI editing tools.

Cons

I don't have any cons about Grammarly b/c it is a great AI edititing tool that doesn't make you lose your voice while writing.

Review Source

AP

Anaïs P.  
Content creator and Community Manager  
Management Consulting  
Used the software for: 2+ years

### "Clearer Professional Writing"

August 11, 2026

5.0

Pros

Grammarly Business is useful for improving professional texts and quickly correcting mistakes. Its suggestions help make messages clearer and easier to understand.

Cons

Some suggestions do not always match the context of the text. The more advanced features also require a paid subscription.

Review Source

VR

Verified Reviewer  
Sales Development Specialist  
Computer Software  
Used the software for: 2+ years

### "Excellent AI-Powered Writing Assistant"

June 6, 2026

4.0

My experience with Grammarly has been positive overall. It has become an important part of my daily workflow and helps improve the quality, consistency, and professionalism of my written communication for my work. In my sales role, I use Grammarly when drafting prospecting emails, cold outreach, LinkedIn messages, internal communications, and meeting follow-ups. Grammarly helps reduce mistakes, improve readability, and increase confidence before sending important communications.

Pros

I like that Grammarly improves the quality and professionalism of written communication. As someone who regularly writes sales emails, LinkedIn messages, and meeting follow-ups. Grammarly helps identify grammar mistakes, spelling errors, punctuation issues, and opportunities to improve clarity. I also appreciate the tone suggestions and writing recommendations, which help ensure communications sound professional and appropriate for the intended audience.

Cons

One small downside is that some of Grammarly's suggestions can occasionally feel unnecessary at times, particularly when writing personalized messages that does not fit the intended tone of the message I am trying to write. I've also noticed that certain recommendations may not fully understand industry specific terminology, acronyms, or sales language.

Review Source

AS

Amber S.  
Business Administrator  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Grammarly Business Usage"

September 8, 2025

5.0

Grammarly Business overall does a great job correcting writing by suggesting the appropriate missing grammar. It is a very user friendly tool and saves time on having to correct or edit other staffs work before submissions, because of being able to suggest the edits for you.

Pros

Grammarly Business is such a wonderful tool that helps to ensure proper grammar, clear communication, and correct use of words and sentences. I have used this tool through my schooling, as well as in my career. It is a very easy tool to use and has helped me with a lot of my writing. This tool is also wonderful for teachers to double check students work by making sure it was not plagiarized.

Cons

One of the things I least like about this tool is some of the suggestions they provide me with to utilize instead of my original writing. I have noticed on some of the corrections or suggestions it makes doesn’t make sense with what I was trying to say in my style of writing.

Review Source

LC

Leah C.  
Communication Specialist  
Religious Institutions  
Used the software for: 6-12 months

### "Grammarly Business helps me be more consistent in my writing"

November 21, 2025

5.0

Grammarly Business has been so beneficial for me but also my coworkers. Even those who pride themselves as grammar experts have found the suggestions helpful.

Pros

Grammarly Business is life-changing. My grammar isn't the worst but it's also not the best. Grammarly Business has helped me be more professional in my emails as well as consistent in my message.

Cons

The only con I've found is the pop-up window that appears when it suggests something. It can be annoying if I'm unable to change the way it's worded for whatever reason. That said, I'm able to silence the recommendations so it's not that bad.

Review Source

JN

Jean-Pierre N.  
Instructional Designer  
Higher Education  
Used the software for: 2+ years

### "Grammarly is a powerful platform and user-friendly "

January 5, 2026

5.0

Grammarly is a powerful platform, user-friendly, works across browsers, applications, Microsoft Word, and devices.

Pros

I find Grammar to be a user-friendly and powerful platform for grammar, spell check, and plagiarism detection. It helps me boost my writing quality.

Cons

I like its suggestions across different platforms and the way it catches grammar, spelling, and punctuation errors.

Review Source

WA

Wilberth A.  
Administrative assistance  
Accounting  
Used the software for: 6-12 months

### "With Grammarly: Never Struggle with Professional Emails Again"

August 25, 2025

5.0

As a non-native English speaker, I believe this app can help you and guarantee significant improvement in your letters and all other texts, whether for your company or school.

Pros

It is an excellent assistant for your mailing and letter needs. It is very easy to use, and you will receive helpful suggestions every time you write.

Cons

It is very intuitive and easy to use. I believe it’s worth the money you invest, since it always helps to make a great impression on your reader.

Review Source

EC

Ellen C.  
First Line IT Support  
Computer Software  
Used the software for: 1-2 years

### "A very advanced and useful tool"

October 16, 2025

5.0

Everyone should be using this tool if they’re worried about their spelling and grammar in formal settings.

Pros

I couldn’t live without Grammarly Business. It’s a life saver especially when it comes to responding to clients in a professional manner without grammatical errors. It’s so easy to use and I really like the word suggestions.

Cons

It can be inaccurate at times (very rarely), if you’re speaking in a less formal manner depending on the context.

Review Source

Nishant T.  
Sr analyst  
Financial Services  
Used the software for: Less than 6 months

### "Powerful writing intelligence in your hand with Grammarly"

May 24, 2025

5.0

Smart, reliable and user-friendly writing assistant for the team or individual offering real time improved writing and suggestions with several customisations around tone and style

Pros

\- Provides advance writing suggestions. These are good for research, legal and marketing professionals - Accurate in writing with personalised tone and style change option - Highly skilled at English grammar - Business users can customise style guides, tone guides etc for brand consistency - Build-in analytics helps managers with insights around writing effectiveness and team usage trend enabling them to evaluate team communication - Multi-language support

Cons

\- Slightly expensive considering lot many free AI tools offers similar functionality - Inaccurate suggestions while writing is a negative for the tool - Sometimes it slow downs for large content files

Review Source

TW

Taralee W.  
QA  
Telecommunications  
Used the software for: 2+ years

### "Grammarly best writing tool you will ever need"

March 8, 2025

5.0

Overall, the experience is excellent. I truly believe it's the best writing tool you'll ever come across, and I think everyone should have this software.

Pros

I love that you can customize the writing tool to the extent that you can set your company's writing standards, giving your communications a more professional tone. It catches errors quickly and offers suggestions on how to reword your text so you come off as top-notch. Grammarly Business is very versatile, integrating with widely used software such as Gmail, web browsers, Microsoft Office, and more. Using this tool is both a lifesaver and a time saver—it edits, proofreads, and reduces the effort and time you would spend reviewing.

Cons

I wish Grammarly Business would focus more on supporting multiple languages, transforming it into a truly nationwide writing tool.

Review Source

SH

Simon H.  
Marketing Manager  
Retail  
Used the software for: 1-2 years

### "It’d not touching my tone"

July 17, 2025

5.0

Super handy for catching the not-so-obvious mistakes before sending stuff, like in decks or any other professional content where you really don’t wanna mess up.

Pros

I use it a lot to fix small errors you don’t even notice anymore after reading too many times. Helps keep things sounding pro without wasting time. I tried the pro version too, it’s good but I just stick with the free one for reasons I’ll get into.

Cons

Sometimes it feels like it suggests rewrites that are way too neutral or generic. Changes the meaning or tone too much, so I usually keep my version when it’s a more creative message and just fix the obvious stuff.

Review Source

Hyeyoung J.  
hospitality industry  
Research  
Used the software for: 2+ years

### "Grammer tools for students, and adults"

March 3, 2025

4.0

Overall, I like this app, and currently, I am using this app not only to write essays but also to send messages or emailing teachers.

Pros

I liked it when writing my long essay, such as 4000 words. By writing many essays, sometimes there a grammar mistakes problem which I couldn't see. However, by using this app, I can find it more easily to correct my grammar mistakes.

Cons

Sometimes, I can find out the meaning of the entire sentence is different, so I have to rewrite the sentence again.

Review Source

Sanchita J.  
Technical Support Expert  
Information Technology and Services  
Used the software for: 2+ years

### "Improving grammer with Grammerly"

February 26, 2025

4.0

The product is extremely simple and super helpful in daily work. It automatically correct all the gramatical mistakes , helps to learn as well. The usage and learning is not a time consuming part.

Pros

1\. Extremely easy to deploy and integrate with the browser for use. 2. It simply helps in removing all the grammatical mistakes and provides perfect suggestions to make the statement more formal and relevant. 3. Open source is also there to use, check and learn first before proper onboarding.

Cons

1\. The business version is very costly. 2. We see the clashes in response from Grammerly and chatgpt suggestions which creates little confusion regarding the accuracy.

Review Source

SB

Sidney B.  
Graphic designer  
Graphic Design  
Used the software for: Less than 6 months

### " A Powerful Tool for Professional Writing"

May 3, 2025

4.0

Overall, my experience with Grammarly Business has been very positive. It’s made a significant difference in the quality and professionalism of my written communication. The suggestions are helpful, and the customizability allows me to tailor it to my specific needs.

Pros

What I love most about Grammarly Business is how it helps me write more accurately. It takes care of everything from grammar and punctuation to ensuring my style stays consistent. The instant feedback is super helpful, and I really appreciate the ability to customize style guides for myself. This way, all my writing reflects my brand's voice and tone beautifully!

Cons

The biggest drawback is the price. Grammarly Business is a solid tool, but it can be a little on the expensive side, especially for smaller teams or startups. Plus, while it’s great with grammar and style, it sometimes doesn’t catch context-specific details, which can lead to some quirky suggestions.

Review Source

JK

Jeff K.  
Copywriter  
Internet  
Used the software for: 6-12 months

### "Why I’m using this ?"

July 3, 2025

5.0

Before Grammarly, I was using another writing help tool that I will not mention the name here, and after these months of using, I can say Grammarly is the best and by far.

Pros

I like the precision and the explanation of words and changes. The tone precision helps a lot and the good thing of the paid plan is more tools.

Cons

I’m still searching, it is just amazing, a real help for spending less time on writing and not worrying about plagiarism or imperfection in important documents.

Review Source

KJ

Kayla J.  
Director  
Facilities Services  
Used the software for: I used a free trial

### "Overall Great Program"

July 10, 2025

4.0

Overall exeperience is great, it's a useful tool for all stages of careers and it offers great insight to help you grow and formulate skills to have the ability to establish proper grammar alone.

Pros

The offered suggestions accross any platform, whether you are sending an email or responding in a group chat.

Cons

When I didn't want to reconstruct part of my sentence, it would do it anyway. Often, we have a standard start to our emails, and the system would adjust it.

Review Source

GK

Geun K.  
office manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Real review from graduate student and office manager"

April 1, 2025

5.0

Overall, it is great for people who are not native in English, especially struggling with grammar. I was using Grammarly since I was in high school, and it helped me a lot through nowadays.

Pros

Even though I lived in US over than 10 years, I was not that great at grammar. But as a graduate student and hospital office manager, it was required to have perfect grammar and Grammarly Business was clear answer for this!

Cons

Honestly, sometimes, I don't want to follow the Grammarly suggestion, but it kept showing the suggestions and this was bothering me sometimes.

Review Source

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