# Page 5 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Square Payments the right Payment Processing solution for you? Explore 2692 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

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Square Payments

4.7 (2692)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 5 - Reviews of Square Payments

## Showing most helpful reviews

Showing 101-125 of 2692 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Bronwyn B.  
Seller  
Apparel & Fashion  
Used the software for: 1-2 years

### "Good on the go system "

August 10, 2025

4.0

It was very easy to plug into my tablets and use on the go for customer billing. However if the service or internet was slow or went down the service wouldn't work. This would frustrate customers and myself.

Pros

I liked the ease of taking this on the go for east payment from customers at boutiques and shows. It was easy to plug into my tablet and swipe

Cons

If the service or internet is slow or goes down this system will not work. It made working some shows horrible trying to process payments.

Review Source

EB

Ethan B.  
Detailer  
Automotive  
Used the software for: 6-12 months

### "Square system review"

July 21, 2025

5.0

Simple and effective solution to collect payments for my customers who also think it is simple and easy to use.

Pros

Simple to use and there is no monthly fees, it is solely based on how much you make which is good for a small business

Cons

Fees can be a little high per payment but is way better then the other options available (Moneris payments)

Switched from

[PAYD](https://www.capterra.com/p/203175/PAYD/)

Ease of use and payments are less expensive

Review Source

MHE

Michael Herbert E.  
Furniture Salesperson  
Retail  
Used the software for: 2+ years

### "simplify your payments"

February 11, 2025

5.0

Square payment is secure and fast, making it very easy to receive payments. Also, it is linked with many accounting tools

Pros

It is really quite simple and is very easy to set up, especially with all the other accounting tools that are available to it

Cons

I have to say that the fees are rather high and can grow up quickly enough based on the volume

Switched from

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

We moved to Square primarily because of the transaction reporting features. Square provides much more detailed and easier to follow reports

Review Source

EL

Elizabeth L.  
Owner  
Retail  
Used the software for: 2+ years

### "User Friendly and fairly priced. "

November 19, 2024

4.0

I have gotten locked out of my account a few times and had difficulty getting back in. You better hope if something goes wrong it is not the weekend. Other than that I love having a square account to take credit card payments on the go with my phone. They give you the first reader for free and the POS are actually priced very well. It is fast and easy to not only set up, but to also use.

Pros

I like that once you start taking payments it only takes 5 minutes tops to appear in your Square account. I also like that you can sign up for a checking and savings account with square and there are no fees for using the card. I like the tap to pay where the customer and I just tap phones together and it makes a sound and a happy face pops up. I can then send a reciept to their email. You get your first reader for free as well. I do not use it anymore really because my phone does not have a 3.5mm headphone outlet, but I prefer tap to pay better anyway.

Cons

The thing I like least if the difficulty getting ahold of customer service at times. Also when I first started taking payments I had to wait days for the money. I am not sure if I get it fast now because I have a square business checking account, or if everyone can get it that fast. I have used it for so long that I do not recall.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

It was a better all around deal and you get the reader for free.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I use Paypal still, just use the virtual terminal now instead of the qr scanners

Review Source

JH

Joy H.  
Financial Coach  
Financial Services  
Used the software for: 2+ years

### "Great Option for Businesses"

December 29, 2024

4.0

Overall great experience and I still recommend them. I used Square to accept payments for single invoices and recurring subscriptions. Easy to see what accounts receivable are pending, and easy to send invoices with reminders.

Pros

Receive money instantly if you use their debit card, user friendly, easy to set up, ability to set recurring invoicing without a separate fee.

Cons

Now there are separate subscriptions required for some more advanced options. You can't (as far as I could see) set an invoice to automatically charge the customer unless the customer selected it, and you can't enter a customer's payment information directly (as far as I could see). Square Contracts - which is an amazing feature - has one problem - if you need to do a contract with a business/organization, it fills the contract as if it is with the signer rather than the org.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Needed to do recurring invoices, and paypal charged a separate fee for these.

Review Source

MB

Maria B.  
cashier  
Food & Beverages  
Used the software for: 1-2 years

### "Great for on the go"

April 13, 2025

5.0

Overall square payments are exceptional. The system is easy to use and I like the way it presents the customers names and products brought in the system as well so it helps well with inventory.

Pros

The convenience of it on the go. It is also a quick and easy way to use payment methods. Quick and fast so that you can get to other transactions on on the go.

Cons

the time it took to deposit card transactions

Review Source

MM

Megan M.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Square payments review "

December 1, 2025

5.0

Pros

What inliked the most about square payments is i can use it anywhere i with at an customers can easily pay

Cons

What i didn't like about square payments is that they dont take checks and alot of my customers pay by check

Review Source

FO

Feraud O.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Top Tier Payment Process For Your E-Com. Site"

July 20, 2025

5.0

We have used it on about 80% of the e-commerece websites we have made for ourselves and clients. It's a great secure payment gateway and also great to have along side other options such as PayPal.

Pros

Very easy to integrate to your website and a secure way to take payments that are know and trusted by customers.

Cons

The fees could be a bit lower but that is pretty standard across the payment processor industry so it's not only their fault.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

Square is easier to integrate and have our clients signup for. Plus more features with apple and google pay.

Review Source

IC

Isabella C.  
CEO  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Easy to setup, versatile"

May 28, 2025

5.0

Pros

Square Payments is extremely easy to setup and accepts cards from all the vendors. It was easy to connect to our website and bank accounts.

Cons

You need to keep an eye out for the hardware in your mail, and then take time to set everything up. However, I expect that this would be the case for any similar software.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

Online research yielded a favorable decision towards Square.

Review Source

KM

Kayla M.  
Controller  
Construction  
Used the software for: 1-2 years

### "Square Payments"

April 23, 2026

5.0

Overall Square Payments has worked very well for our business and is definitely an asset. We will continue to use it.

Pros

I love that I can now offer credit card payment options to our customers. It makes it easier to get our payment faster.

Cons

The thing I like the least about Square Payments is the transaction fees. Yes, the payment is convenient, but it gets to be a lot on larger payments.

Review Source

JS

Joseph S.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Fast and Easy! A known and trusted payment platform"

April 3, 2025

5.0

Easy to use, fast onboarding, recognized brand!

Pros

The square reader! It is super easy to use and customers recognize it.

Cons

I found nothing wrong with square at all.

Alternatives considered

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

They offered a free reader and easy onboarding

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Free reader was sent in 2 days. Onboarding took less than 20 minutes.

Review Source

JI

Jess I.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Love Square - Get it!"

March 18, 2026

5.0

Really enjoy having the option to offer Square to my customers. No one carries cash anymore and you can sell much more when you offer a credit card option to pay with.

Pros

Very easy to use. Great opportunity to handle credit card customers since no one handles cash anymore.

Cons

Can't say I had any problems with Square. It was all a positive experience for me. Would definitely recommend.

Review Source

TB

Tonia B.  
Director of IT  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Square Payments review"

May 5, 2025

4.0

over all it has gotten the job done without any issues. I can use it anywhere I go.

Pros

it is coinvent and easy to use. I can use it from anywhere I have a data or Wi-Fi signal.

Cons

I use my cell phone for it and do not feel it is the most secure because of this

Review Source

pM

paulo M.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "GREAT TOOLS TO WORk"

April 18, 2025

5.0

we have been using squere more than 10 years and its been one of our best tools to work

Pros

great options and a lot opportunities for what we need to make business and to be updated

Cons

the rates sometimes we pay kind of too much and payments that we can not charge to costumers

Review Source

AD

Anjalyn D.  
Accounts Receivable and Collections  
Facilities Services  
Used the software for: 1-2 years

### "My experience with Square Payments"

December 11, 2024

4.0

Overall, I would say once you get used to the quirks and learn how to navigate, it becomes more simple to use.

Pros

What I like most about Square payments is that it is quick and efficient once you get to know how to navigate through the system.

Cons

I have found that sometimes it does not retain the credit card information I have stored in it. I have also found that the customer has the ability to remove their credit card number when they know that an automatic debit won't go through. When using the mechanism for an iPad or iPhone, sometimes it lags or doesn't function properly at all.

Review Source

JT

Joseph T.  
Assistant Manager  
Retail  
Used the software for: 2+ years

### "Reliable and Efficient"

March 30, 2025

5.0

We had a great experience with Square for our all-day payment

Pros

Square provides easy features and a pretty UI for point-of-sale

Cons

The pricing, the features, and all of this platform is great

Review Source

RC

Robert C.  
Ceo  
Marketing and Advertising  
Used the software for: 2+ years

### "Square Payments The Solution You Need"

March 26, 2025

5.0

It has been great. This is our preferred payment method.

Pros

I love Square Payments. Easy to use and not hard to setup.

Cons

The e-commerce pages are hard to setup so.dont use them.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

It was easier to setup then Square. It took less time to setup

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Square is easier to use and Interfaces better with WooCommerce

Review Source

Ariana R. C.  
Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Square Payments allows you to accept payments no matter where you are! "

December 9, 2024

5.0

Square Payments is easy to use and simple to each others. Since I like to do business both on and offline, it is definitely a very viable tool for my art business. Whether I am out in the world vending or just on the Internet sellimg items via my website, this allows me to be flexible with my sales no matter where I am at.

Pros

Square payment software is easy to use both online and in "RL" (Real Life). If you have a versatile business and you are conducting sales both on and offline, this makes it easy to accept payments no matter where you are! If you are the type to always carry a little bit of product with you, download the mobile app and you can even accept payments when you are just out and about.

Cons

So far, I haven't found anything that I don't like.

Review Source

SS

Sadie S.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "The most user friendly POS"

November 20, 2024

5.0

Pros

Honestly, everything. Between 2009-2011, I looked at so many different POS (we were making the switch from an old push button cash register). Even systems that were designed specifically for coffee shops fell wayyyy flat. Then square came along and made it all so so easy to use. I’m not much of a tech person, especially 13 years ago, and set out whole library up while I was on maternity leave and nursing my baby. It was that easy.

Cons

I am a part of a small local franchise that operates as more of a co-op of shop owners. The one complaint is that We can’t all share gift cards.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[joe Point of Sale](https://www.capterra.com/p/10011638/joe-Point-of-Sale/)

Reason for choosing Square Payments

I’ve been with square since 2009, but because of the gift card issue above, I started seeking out a new POS a few years ago. I did a LOT of research. Even though many other systems offer the global gift card option, Square still came out on top for cost and ease of use.

Review Source

Darren G.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Massive Incompetence"

November 1, 2024

1.0

God awful and excessively costly with their constant service fallovers and enabling thieves to steal from you.

Pros

Nothing, they have no accountability, no decency, and no competency whatsoever. Fools and clowns.

Cons

Fraudulent chargeback by a mentally challenged thief that posted photos of his received good publicly. Provided that to Square to appeal the illegal chargeback, and they failed! It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief so you can fix it in civil court. Disgusting incompetence with no accountability. Don't end up stuck with them like me because of hardware investments, they are beyond awful and will lose your money time and time again.

Review Source

DM

Dana M.  
Fulfillment Manager  
Publishing  
Used the software for: 1-2 years

### "Square with Vendor payments is quick and easy"

November 17, 2025

5.0

Overall Experience has been positive. It is easy to use and processes payments quickly. Receipts are sent easily and no fuss.

Pros

I love that Square is quickly becoming a commonly used method of payment for vendors that we contract through. It is easy to use and on the go.

Cons

No real issues with Square, it does seem to be pretty heavily dependent on WiFi or Cellular access at the mobile level and that can sometimes be a hinderance during outages.

Review Source

DB

Damon B.  
Founder  
Writing and Editing  
Used the software for: 2+ years

### "Not bad, but new alternatives outshine it"

April 24, 2025

3.0

Appreciated the POS hardware integration, but found alternatives

Pros

Smooth integration with the Point of Sale hardware.

Cons

High processing cost and overcomplicated dashboard.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

I chose Stripe over Square Payments as soon as I discovered it.

Review Source

AO

Annalise O.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "EVERY BUSINESS NEEDS THIS UPGRADE"

December 11, 2024

5.0

I love how square payments has helped my small business become better than I thought I’d see it! Thanks square payments!!!

Pros

I liked how easy it was to bring my business on the road- owning small reptile business and traveling to reptile expos it’s extremely easy to complete point of sale transactions with customers. I can’t bring a cash register around, so this was the best investment for my business.

Cons

It will rarely have issues but it has froze after customer uses tap to pay but its happen once and I’ve had it for over a year!

Review Source

JS

Jacqueline S.  
Self-employed  
Retail  
Used the software for: 6-12 months

### "Non Expensive Payment Processor "

August 22, 2025

5.0

Pros

What I like about Square Payments is that it can be used anywhere, it’s convenient, the transactions go through smoothly without worrying. The transaction fees are relatively low so you’re not paying high fees.

Cons

I really don’t have any problems or complaints with it when I use it, so as of right now everything is fine.

Review Source

WM

Will M.  
Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Perfect for A small business"

March 20, 2026

5.0

Square is a must have for small businesses. It makes a POS system simple. Easy and affordable. Its perfect

Pros

I love my square device and payment system. I have had 2 different devices now and I love them. Great for the office and mobile services

Cons

The app can use some fixes but for the most part it works very well. small bugs but I am sure they will be fixed soon

Review Source

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