# Page 9 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Square Payments the right Payment Processing solution for you? Explore 2692 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

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Square Payments

4.7 (2692)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 9 - Reviews of Square Payments

## Showing most helpful reviews

Showing 201-225 of 2692 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Brittany S.  
owner  
Real Estate  
Used the software for: 1-2 years

### "great option for credit collection in person or on phone"

November 8, 2024

5.0

great experience would highly reccommend to anyone

Pros

The ease of collection is great. There also many options of collection. In person, over the phone or by sending an invoice.

Cons

The fees are the only bad thing but they are still the lowest ive seen .

Alternatives considered

[Innago](https://www.capterra.com/p/166893/Innago/)

Reason for choosing Square Payments

needed an option to take payment over the phone and in person

Review Source

MZ

Mike Z.  
Lead  
Consumer Goods  
Used the software for: 1-2 years

### "Great revenue partner"

November 5, 2024

5.0

I use square to help drive revenues while selling at estate sales and flea markets. Simple and trusted

Pros

This product is so easy to use by either swipe or manual entry. Simple and intuitive. Customers trust the app, which keeps track of past transactions to automatically send a receipt to your customer

Cons

I have not experienced any problems with this platform

Review Source

KB

Kasondra B.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Game Changer"

October 6, 2024

4.0

"My overall experience with Square POS has been mostly positive. It’s a fantastic tool for managing my business on the move, especially with how easily it handles mobile menus and keeps everything organized. I love being able to access customer data and transaction history with just a few taps—super handy for staying on top of things. Despite these small setbacks, Square has been a reliable sidekick in running my business, helping me keep everything streamlined and efficient."

Pros

"What I love most about Square is how user-friendly it is, especially for mobile menus. It makes taking orders and managing payments a breeze, even on the go. Plus, the ability to save all the customer data and transaction history is a game changer. It’s super easy to go back and check past transactions or customer details, which helps me stay on top of everything. Overall, it's a reliable and efficient tool that’s made running my business so much smoother!"

Cons

"As much as I appreciate Square, adding menu items on the phone while on the go can be frustrating. It's not as smooth as I'd like, especially when you're in a rush. Also, card payments sometimes fail when you're in a busy environment, which can be stressful when you're trying to process transactions quickly. It would be great if those issues could be smoothed out for a more seamless experience!"

Review Source

AB

Allison B.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Easy and simple payment app"

January 18, 2025

5.0

Pros

It’s extremely easy to set up and use if you need just a simple payments system.

Cons

I wish the app could automatically detect location to remind you when you may need to update your sales tax settings.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

I needed something more profession with more reporting tools.

Review Source

JP

Jenna P.  
Consultant  
Food & Beverages  
Used the software for: 2+ years

### "Best Payment solution for any company"

October 24, 2024

5.0

Square payments make it affordable for small businesses. You can take it on the go and not have to worry about missing out on a sale. Customer service is great. You can also get your money instant in your bank.

Pros

Pros: Easy to set up. They except many types of payments, at a great rate. Helps keep my inventory organized so I know when I need to re order more product for my company.

Cons

Cons: The original square hardware I went through a few of them cause they just stopped working, but they have improved now. No issues with the new Gen.

Review Source

NS

Nailah S.  
Homemaker  
Consumer Electronics  
Used the software for: 6-12 months

### "Consumer prespective on the System"

November 24, 2024

5.0

Pros

Its a great alternative to have fir yiur business when your usual systens are down

Cons

Its still not a widely used system for businesses and businesses lose out from potential customers bc they dont implement it

Review Source

IP

Isis P.  
Lash technician  
Cosmetics  
Used the software for: 1-2 years

### "Square payment review"

October 11, 2024

5.0

Overall I love using square for my business and I definitely recommend it

Pros

I love that square gives you the option to accept payments through cashapp and Apple Pay as well as debit and credit payments

Cons

The least thing I like is the different fee rates for processing payments

Review Source

mV

matthew V.  
Carpenter  
Construction  
Used the software for: Less than 6 months

### "Square for a square "

November 30, 2024

5.0

Fantastic, first time used felt like \[sensitive content hidden\]

Pros

Remote locations without typical amnesties, was able to complete transaction and provided customer with viable options payment.

Cons

Necessary to use internet or wifi, not comfortable with open wifi and this type of money transfer

Review Source

NC

Neil C.  
Owner and Button Maker  
Apparel & Fashion  
Used the software for: 2+ years

### "Square is a great alternative to over-priced and over-complicated alternatives"

November 4, 2024

5.0

I only had to use it a few times for receiving payments from customers, but it was easy and convenient

Pros

Square Payments is easy to set-up and use. The fees are quite low, there are no monthly charges or cancellation fees.

Cons

It is sometimes difficult to get a credit or debit card to read/scan.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

I chose Square over other alternatives at the time, because the fees were low, there are no monthly fees, no cancellation fees, and I can use it or not use it as my customer demand required.

Review Source

KD

Kashee D.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Another Great Payment Tool!"

December 2, 2024

5.0

Square was probably my first type of payment processing tool and I have always liked it!

Pros

LOVE the simplicity of this payment option and the fact that once used, your receipts will automatically be sent the the email on file! Easy peasy!!

Cons

No complaints about Square Payments! A great and simple tool!

Review Source

TM

Troy M.  
Executive Director  
Religious Institutions  
Used the software for: 1-2 years

### "A solid product that meets most retail needs"

October 7, 2024

4.0

The overall experience is good. There's minimal training needed for p-o-s users. There's a very easy (incredibly easy) user interface. And as mentioned before, it's very easy for the vendor to receive payment quickly, with almost no delay at all.

Pros

It is a very easy way to process credit cards and to receive funds in an expeditious manner.

Cons

The data that is transmitted for accounting purposes is absolutely adequate, but it is difficult at times to know specific information about a client's identity (name, etc).

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Square was more universally easy to set up and to use.

Review Source

JL

Jessica L.  
Provider and Business Owner  
Alternative Medicine  
Used the software for: 6-12 months

### "Easy to use payment software"

December 12, 2024

5.0

Pros

Ease of use, client familiarity, quick turnaround to have funds deposited.

Cons

Nothing major to note besides the fee schedule was a bit higher than other companies.

Review Source

vP

vidya P.  
Infrastructure engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Square does square out on payments"

December 2, 2024

5.0

Overall it leaves good user experience with few limitations

Pros

I like the use friendly mobile app and multiple ways to make payments over square.

Cons

Not very flexible in terms of account usage and transactions cannot happen outside of square network

Review Source

VR

Verified Reviewer  
Sales  
Cosmetics  
Used the software for: 6-12 months

### "Recommended "

November 21, 2024

5.0

I really like it. I recommend it to everyone.

Pros

It's convenient, easy to use. Fast and efficient.

Cons

Nothing yet . I really like it. I don't find anything wrong.

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Hefty price tag for sleek features"

August 26, 2024

3.0

Square was effortless to set up and provided me everything I needed to accept wireless payments for my mobile studio. The ability to accept card anytime, anywhere was lucrative. The fees are high cost of operation are eventually what brought me away from them. For an enterprise business it would make more sense, but not for an SMB.

Pros

Square payments is awfully intuitive, probably the most learnable and quick to use platform of them all. They feature native integrations to any phone or computer you use. The app can even take payments on iPhone without a POS system. It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features.

Cons

Square payments is expensive, I would say the most expensive of them all. I only lasted 3 months using their service. I was roped in by the ability to accept tap to pay on my iPhone without the need for equipment. However, the fees per transaction were getting up to 2.75% each, with additional fees for instant deposit into bank account. On $10,000 I paid Square about $400 in fees out of my hard earned revenue.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

Reason for choosing Square Payments

Ease of use, attractive UI, mobile payments without equipment

Review Source

QM

Queneesha M.  
Business Owner  
Food & Beverages  
Used the software for: 2+ years

### "Square is a great option for mobile events. "

October 3, 2024

5.0

I've used square for several years now. It has greatly improved over the years and has made it easy to use in a mobile capacity.

Pros

I like the ability to be mobile and use it while at events. I like the ease of use now that it allows for tap to pay. I was able to integrate it for my shopping cart on my website.

Cons

You need a strong wifi or cellular connection in order for it to work properly. It's hard to have multiple users at once, you have to constantly verify the log in.

Review Source

hH

heather H.  
Order Management  
Automotive  
Used the software for: 1-2 years

### "Easy, Secure, Payments!"

October 21, 2024

5.0

it has been a positive one. From the initiation of the transaction to the end.

Pros

square is very simple to use, it has minimal instructions on how to install and how to use

Cons

I cannot think of any CONS at this moment

Review Source

TW

Tonji W.  
PCA  
Consumer Services  
Used the software for: 2+ years

### "Dare to Square"

October 13, 2024

5.0

Square is a great app to work it's fast and organized

Pros

Square is an excellent way to process payments. It's fast and email friendly.

Cons

When it's time to transfer payments there is now a minimum of 25 dollars to transfer to another account.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

They discontinued and I switched and tried square

Review Source

AH

Anne H.  
Staff  
Accounting  
Used the software for: 2+ years

### "Good Software but reports could be better "

November 7, 2024

4.0

The payment fees are competitive with comparable programs.

Pros

It is easy to set up and use. Can be used with a cellphone.

Cons

The report features. Sales tax report does not include totals.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

The cost and ease of use online store nice feature

Review Source

TK

Taylor K.  
Power Engineer  
Hospitality  
Used the software for: 2+ years

### "Completing Payments with Square"

November 13, 2024

5.0

very convenient any time I need to pay for my appointments or products. Have always had positive experiences overall. I appreciate that you can "tap" your virtual phone wallet too!

Pros

how convenient it is to collect payment without and hassle.

Cons

sometimes it doesn't connect to the internet if it is glitching.

Review Source

KH

Krystle H.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "The perfect POS"

October 8, 2024

5.0

Excellent. I haven’t had any major issues since using it the past year.

Pros

Set up is user friendly and intuitive. Pay outs are quick and convenient. Perfect for my small business operations.

Cons

Credit card fees are high per transaction.

Review Source

RS

Ryan S.  
College Business Class  
Retail  
Used the software for: Less than 6 months

### "Square Payment Review"

September 26, 2024

5.0

It was overall a good experience. We received the money as expected and were able to charge peoples credit cards.

Pros

I liked how easy it was to use this. I use this for a college entrepreneurship class. We had to create out own product and sell it on campus. Square made it easy and convenient.

Cons

The only thing I didn't like was the fact that the funds were not deposited to me right away. It is understandable on why but in a perfect world, I would receive the money right away.

Review Source

Saemi P.  
artist  
Arts and Crafts  
Used the software for: 1-2 years

### "it is ok to Start it open your business "

August 13, 2024

3.0

Its user-friendly interface and straightforward payment process have made managing transactions much easier. While the fees are higher compared to other options, it’s a solid choice if you don’t have other alternatives. Its popularity and reliability make it a trustworthy option.

Pros

I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.

Cons

the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

The fees associated with Square payment are relatively high, which is a significant consideration for me.

Review Source

Kate M.  
Mobile Tire Repair  
Automotive  
Used the software for: 1-2 years

### "Square is perfect for mobile or online businesses."

August 19, 2024

5.0

What I like most about square payments is my business is mobile and I don't have a card reader so I can take payments from the app by simply and putting card number and accepting the payment. I also like how I invoices.

Pros

What I like most about square payments is ease of use for mobile payments and ability to send invoices mobile.

Cons

I don't like the processing fee. But all services have a processing fee so I don't mind that it's a little cheaper than others.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Reason for choosing Square Payments

I chose square payments over the other one because square was the first one I used and I was used to it. Also I looked at others and compare the prices and square is a lot more affordable.

Review Source

VR

Verified Reviewer  
Strategic Projects and Operations Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Square makes payments simple!"

September 24, 2024

5.0

It makes accepting payments from customers so much simpler. No more checks or long invoices when you use this product.

Pros

I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!

Cons

The price for the device was a little costly but worth it when you utilize it frequently.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Square allows someone to insert their credit card anywhere without a long process of invoicing and manually entering card numbers.

Review Source

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