# Square Payments Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Square Payments Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing

---

# 

 Square Payments Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Square Payments

## What is Square Payments?

Accept every way your customers want to pay with Square Payments. Get a free magstripe reader to swipe credit cards anywhere. Take chip cards and NFC payments with Square Reader for contactless and chip. With Squares credit card processing, you can accept all major cards and get deposits as fast as the next business day. We offer chargeback protection, fraud detection, account takeover protection, and more, so you can focus on your customers. Its free to sign up and fast to get set up.

## What is Square Payments used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 2,681 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Streamlined setup and navigation

Flexible event payment collection

High transaction fees concern

Recurring technical and support problems

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Payment Processing / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Square Payments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Payments)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Square Payments

4.7 (2,681)

VS.

[4.6 (3,335)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (2,678)

Ease Of Use

4.5 (26,368)

Value For Money

4.5 (1,952)

Value For Money

4.4 (20,224)

Customer Service

4.4 (1,731)

Customer Service

4.2 (20,479)

## Square Payments alternatives

[4.1 (127)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (2,020)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

## Who uses Square Payments?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 134 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 134 reviews

Administrative

29%

Administrative

29%

Entrepreneurs/ Owners

17%

Creative & Design

9%

Sales & Business Development

7%

Others

39%

Top industries

Based on 134 reviews

Construction

29%

Retail

26%

Food & Beverages

17%

Health, Wellness and Fitness

17%

Other

11%

## Pros and Cons

Streamlined setup and navigation

97% positive reviews out of 777

Most reviewers indicate ease of use simplifies onboarding, daily operations, and training for diverse business needs.

Steven N

Church School Teacher and UFC Fit Kids Attendant, 10,001+ employees.

"The use of Square Payments is simple and straightforward for me in terms of using it."

High transaction fees concern

43% negative reviews out of 540

Some users say pricing fees accumulate quickly, impacting profits for small businesses and nonprofits with frequent transactions.

Jodie R

Bartender , 2 - 10 employees.

"Square didn't really solve many problems for my business and given the fees they charge, I just decided to stick with cash or virtual payments through cashapp or similar."

Flexible event payment collection

93% positive reviews out of 105

Most reviewers describe event payments as essential for quick, portable transactions at fundraisers, markets, and fairs.

Avery R

Coach, Owner, 1 employee.

"It was a very useful option especially during quiz night fundraisers and bake sales at training sessions."

Recurring technical and support problems

57% negative reviews out of 262

Some reviewers indicate bugs, glitches, and limited customer support disrupt operations and complicate troubleshooting during payment processing.

Jennifer M

Founder, 1 employee.

"The Virtual Terminal can be buggy, the phone app is prone to freezing."

Fast and reliable processing

93% positive reviews out of 96

Most reviewers find processing efficient, with quick transactions and straightforward workflows supporting smooth business operations.

Beverly M

Owner, 1 employee.

"It is a reliable processor that allows us to do business as needed."

Dependence on strong connectivity

78% negative reviews out of 120

Most reviewers report connection issues arise in areas with weak Wi-Fi or cellular signals, causing transaction delays.

Cam W

Pitching Instructor, 11 - 50 employees.

"Sometimes it seem to have connectivity issues, particularly in areas with poor internet connection."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Payments

4.6 (480)

53.96% of 480 reviewers that rated this feature as important or highly important

Square Payments allows you to accept payments online through portals, invoices, and website integrations. Reviewers appreciate the ease of setup, integration with platforms like Wix, and reliable processing, though some mention rare issues with currency compatibility or fund transfers.

Debit/Credit Card Processing

4.7 (470)

63.83% of 470 reviewers that rated this feature as important or highly important

Square Payments gives you the flexibility to accept nearly all major debit and credit cards, both in-person and online. Reviewers appreciate the fast, reliable transactions, multiple entry options, and how this capability helps boost sales and customer satisfaction.

Data Security

4.7 (465)

61.72% of 465 reviewers that rated this feature as important or highly important

Square Payments offers robust data security, using encryption and two-factor authentication to protect sensitive information. Reviewers indicate they feel confident and trust the system, noting no major breaches or complaints about data safety.

Payment Fraud Prevention

4.6 (433)

62.36% of 433 reviewers that rated this feature as important or highly important

It helps you minimize fraud risk by monitoring transactions and requiring verification. Some reviewers find the fraud prevention effective and reassuring, though a few mention strictness or slow dispute resolution as minor drawbacks.

Payment Processing

With this capability, you can process payments quickly and conveniently across various channels. Users think payment processing is smooth, dependable, and easy to use, though some mention occasional delays in fund transfers and rare customer service issues.

Mobile Payments

4.6 (396)

57.07% of 396 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Square Payments 40 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track and manage adherence to policies for any service, product, process, or supplier

Near-field communication method to share data and process contactless payments

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Accept and process cryptocurrency transactions such as Bitcoin

A collection of customer information such as contact details, demographics, previous interactions, etc.

Square Payments offers robust data security, using encryption and two-factor authentication to protect sensitive information. Reviewers indicate they feel confident and trust the system, noting no major breaches or complaints about data safety.

Square Payments gives you the flexibility to accept nearly all major debit and credit cards, both in-person and online. Reviewers appreciate the fast, reliable transactions, multiple entry options, and how this capability helps boost sales and customer satisfaction.

Electronically collect payments for goods or services

Digitally sign online documents

Identify and prevent suspicious activity

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Hardware device connected to smartphones for processing payments

Clients can submit payments via mobile devices

Process payments via multiple modes directly through the application

Ability of websites, web applications, or mobile applications to function without an active internet connection

Square Payments allows you to accept payments online through portals, invoices, and website integrations. Reviewers appreciate the ease of setup, integration with platforms like Wix, and reliable processing, though some mention rare issues with currency compatibility or fund transfers.

Allow customers to make a partial payment on an invoice and track remaining debt

It helps you minimize fraud risk by monitoring transactions and requiring verification. Some reviewers find the fraud prevention effective and reassuring, though a few mention strictness or slow dispute resolution as minor drawbacks.

Send clickable links via text or email to collect payments from customers

With this capability, you can process payments quickly and conveniently across various channels. Users think payment processing is smooth, dependable, and easy to use, though some mention occasional delays in fund transfers and rare customer service issues.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

4.6 (2,678)

4.6

Based on 2,678 reviews

## Pricing

Value for money

4.5 (1952)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/170278/Square-Payments-Processing/pricing/)

Value for money

4.5 (1,952)

4.5

Based on 1,952 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[

Weebly](https://www.capterra.com/p/246168/Weebly/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (1731)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (1,731)

4.4

Based on 1,731 reviews

## User reviews

Overall rating

4.7

Based on 2,681 reviews

Filter by rating

5(2049)

4(480)

3(97)

2(22)

1(33)

Mentioned topic

Sorted by most recent

Heather B.

Social media and event planner

Non-Profit Organization Management

### "Square payments"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 9, 2026

I used square payments to accept payments on my phone and website. I like it cause you can manually enter card numbers.

Pros

Payment processing, card payments, phone payments, website payments, easy to use, easy to set up, manual payments

Cons

Its a little bit expensive. For every payment someone makes it charges a percentage of the payment and it takes awhile to withdraw money

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Decembre P.

CEO

Security and Investigations

### "Still the best invoicing and business app around!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

April 30, 2026

Pros

I love square because it does the new hiring filing, my quarterly taxes and so much more. My employees and contractors can even look up their check stubs whenever they want it.

Cons

Square still does not protect against fraud and protecting the business owner. Other than that, I love Square.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing Square Payments

I originally chose Square due to the knowledge of it, however I went to Stripe due to the ease of the transactions and payments to my business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tomia R.

Owner

Entertainment

### "Square anywhere"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

Pros

I love that it is so easy to use and that I can use it anywhere as long as I have my phone. And now it has a tap feature

Cons

I have not had any problems with this at all since I started using it and Ican actually say I was alittle surprised

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Founder

Apparel & Fashion

### "Nearly Perfect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 29, 2026

Overall it's very positive. If they fixed the UI of the app and the product creation to make it more smooth there would be almost nothing to complain about.

Pros

Super easy to use. I've never had any bugs or issues. It makes payment processing a breeze. I've accepted card payments all over without a single issue. it just works.

Cons

The cons are setting up all your products is a little clunky. It just takes too much time to get everything crafted and also the UI of manually creating orders for someone can be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rachel G.

Finance and business operations manager

Food & Beverages

### "Absolutely love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

Pros

We only use it when we go to expos, which is about 3 times a year. This is such an affordable and easy way for us to manage those.

Cons

Absolutely nothing, it's a great system. So easy, customers love it, and there's no costs if we don't use it for a few months.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rebecca R.

Prodution manager

Construction

### "Square payments "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2026

Overall, my experience with Square has been very positive. It’s a reliable and easy-to-use payment platform that makes accepting payments simple, whether in person, online, or through invoices. The system is straightforward to navigate, and the reporting tools provide helpful insights into sales and customer activity. While fees and occasional account reviews can be a drawback, the convenience, professionalism, and efficiency it brings to daily operations make it a valuable tool for business.

Pros

What I like most about Square Payments is how simple and convenient it makes accepting payments. The setup is quick, the interface is very user-friendly, and transactions process smoothly whether in person or online. I also appreciate the clear reporting and easy access to sales data, which makes tracking revenue and managing day-to-day operations much easier. The transparent pricing and fast deposits are another big plus. Overall, it’s a reliable, efficient payment solution that helps keep business running smoothly.

Cons

What I like least about Square Payments is that the transaction fees can add up, especially for larger invoices or high-volume processing. There are also occasional delays with deposits or account reviews that can be frustrating when you need quick access to funds. Additionally, some of the more advanced features require paid add-ons, which increases overall costs. While it’s a very convenient platform, those extra expenses and occasional holds can be a downside.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kayla M.

Controller

Construction

### "Square Payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

Overall Square Payments has worked very well for our business and is definitely an asset. We will continue to use it.

Pros

I love that I can now offer credit card payment options to our customers. It makes it easier to get our payment faster.

Cons

The thing I like the least about Square Payments is the transaction fees. Yes, the payment is convenient, but it gets to be a lot on larger payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Anna T.

Den Leader

Fund-Raising

### "Perfect for sales "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 16, 2026

Overall it’s been a lovely tool to use to accept payments even with the occasional blackouts and lose of payments

Pros

The ease of accepting payments, super self explanatory, ease of use, and very user friendly. I love the face there is plug ins for Apple and Android

Cons

Sometimes the service can be distributed easily if the weather is not ideal. Causes sales to be lost sometimes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael Z.

Owner

Music

### "Square helps my business succeed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 15, 2026

Overall, Square has been really solid for what I need. It’s reliable, easy to use, and makes taking payments straightforward, which is huge when you’re dealing with clients or gigs. The fees aren’t ideal, but for the convenience and how smooth everything runs, it’s been worth it.

Pros

What I like most about Square is how simple and reliable it is. It’s easy to set up, easy to use, and it just works — which is huge when you’re dealing with payments at gigs or with clients. The interface is clean, and you can get paid quickly without jumping through a bunch of hoops.

Cons

What I like least is the fees — they add up pretty quickly, especially on larger payments. It’s convenient, but you definitely feel it over time. There’s also not a ton of flexibility in how those fees are structured, so you kind of just have to accept it as the cost of using the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owners

Arts and Crafts

### "Simple, Reliable Payments with Room for Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 12, 2026

Overall, my experience with Square Payments has been very positive. It’s a reliable and easy-to-use platform that makes accepting payments simple, whether in person or online. The setup process was quick, and the tools for tracking sales and managing my business are very helpful. While the fees and occasional delays in deposits can be a downside, the convenience, flexibility, and professional features make it a great option for small business owners

Pros

I liked how easy Square Payments is to use, especially for a small business. The setup was quick, and I was able to start accepting payments right away without any complicated steps. I also appreciate the all-in-one system—it handles payments, inventory, and sales tracking in one place. The mobile app is user-friendly, and being able to accept card payments anywhere is a huge plus. The transparent pricing with no hidden fees makes it even better for managing my business finances.

Cons

One downside is the processing fees, which can add up over time, especially for small businesses with lower margins. I also noticed that transfers to my bank account can sometimes take longer than expected unless I pay an extra fee for instant deposits. Another issue is that account holds or payment reviews can happen without much notice, which can be frustrating when you rely on consistent cash flow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

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