# Decision Time Meetings Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Decision Time Meetings the right Meeting solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170112/DecisionTime/reviews --- Decision Time Meetings 4.8 (35) [View alternatives](https://www.capterra.com/p/170112/DecisionTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Decision Time Meetings Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews PM Paula M DirectorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “Decision Time "imposes" an intuitive structured flow to our meetings that has dramatically eased the administrative burden of organising / supporting meetings and recording / documenting meeting decisions / outcomes / actions, etc.“ April 17, 2021 AB Anne B Personal AssistantGovernment Relations, 11 - 50 employeesUsed the software for: More than 2 years. “It is very user friendly and makes the circulation of papers for meetings much easier. “ August 15, 2022 SF Sandra F PA to CEO Events Services, 11 - 50 employeesUsed the software for: 1-2 years. “Whole process of signing up was extremely efficient, training was excellent and ongoing customer service is also excellent, would highly recommend.“ January 26, 2022 EF Emma F Executive Assistant to CEONon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The login process is simple and navigation around the system is easy and obvious.“ February 7, 2022 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anna H. PA to the Foundation Secretary Education Management Used the software for: 6-12 months ### "Making Governance So Much Easier" February 21, 2020 5.0 Installing DecisionTime has been a revelation. We planned to phase it in over one School term, but the Governors found it so easy to use we were able to switch over early. The front end is simple to use, but it offers all the functionality we need. We are already finding ourselves adjusting and modernising our board processes in response to the product. Board papers can be made available to Board Members as they are finished with packs not being held up in their entirety waiting for that last report. The team at DecisionTime are unfailingly helpful, responding quickly to queries and keeping in touch with regular reviews after implementation. Pros This product is intuitive and easy to use for both organisers and meeting attendees. It is reliable, with no problems accessing it, and secure. New Board Members can be trained in half an hour . Action points can be tracked through the task facility. The customer service is second-to-none. Cons There is some lack of flexibility around how you make meetings visible to Board members not due to attend and roll out board member changes to all future meeting attendee lists (we plan our annual schedule 18 months ahead) - but DecisionTime are working on the solutions! Review Source VS Val S. PA to the Chief Executive Real Estate Used the software for: 2+ years ### "Easy to use system with great customer support" March 29, 2021 5.0 From both a meeting organiser and attendee perspective, I've found the sytem easy to use. The ability to view meeting papers offline is also very useful. Pros The system is so intuitive, we have found little or no training is needed for new users. Cons It took us a while to figure out how to get our Excel spreadsheets uploaded to Decision Time correctly. The spreadsheet would load, but not be legible. We have resolved that now though by modifying our spreadsheets. Alternatives considered [BoardEffect](https://www.capterra.com/p/151082/BoardEffect/)[OnBoard](https://www.capterra.com/p/179015/OnBoard-Board-Portal/) Reason for choosing Decision Time Meetings One major consideration for us was the mixed technical ability on our Board and Senior Management Team. At the time, we looked at seven different systems. We chose Decision Time as it was the only system we felt ticked the boxes of our top three considerations: Ease of Use; Pricing Structure; Ease of Integration. Review Source Response from OneAdvanced April 6, 2021 Thanks for the feedback Val. Whilst we were delighted to be chosen among the six alternatives that were also considered, we never rest on our laurels. We'll always strive to ensure the system is very easy to use because we recognise how important this attribute is to our clients. We're looking forward to sharing some new features with you shortly. MT Michael T. Software Engineer, MI and Microsoft 365 Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Seamless implementation of Decision Time" May 5, 2021 4.0 After using Decision Time for a couple of months, we are extremely pleased with the experience we have had so far. It is far superior to our previous system; easier to use, good end user experience and great working relationship with Decision Time. Pros • Easy to use. • Quick and seamless implementation. • Straightforward Active Directory Integration setup. • Great support from the Decision Time team. • Decision Time are easy to work with and take feedback onboard. Cons One slight disadvantage is that it can be quite time-consuming managing both Groups and Committees separately. If these were managed together, it would reduce the overhead of having to add members to Groups then additionally to Committees. Alternatives considered [BoardEffect](https://www.capterra.com/p/151082/BoardEffect/)[Convene](https://www.capterra.com/p/133609/Convene/) Reason for choosing Decision Time Meetings Decision Time Meetings was chosen over the other three products due to its ease of use, quick implementation timeline and in particular the no pressure approach that we have received from Decision Time from the first email to present day. Review Source MD Melanie D. PA to the Chief Executive Non-Profit Organization Management Used the software for: 6-12 months ### "Decision time" December 1, 2021 5.0 Decision time gives the ability to store and search back through previous papers which is useful. Users are able to quickly access papers and the note function has proved really useful giving us a whole new way of working, cutting down on meeting time as questions are asked and raised prior to meetings. Pros I like the presentation and the ease of setting agendas. The ability to drag and drop papers in means that its super fast and having the ability to move the agenda around is great. Cons A search function within the resource section would be useful. Sometimes notes are missed if users forget to send a notification to the report owner so it would be good to have this done automatically. Reason for choosing Decision Time Meetings ease of use, 24/7 helpdesk, compatibility across all devices Switched from [Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/) Support was not great, compatibility on different devices was not great and there was a much greater cost. Review Source GB Grace B. Office Manager and Executive PA Civic & Social Organization Used the software for: 1-2 years ### "Simple, easy to use and effective" September 10, 2021 5.0 It has been a huge admin relief. Its an easy to use piece of software that keeps everything in one place. You can add and take things away quickly. you can set permissions which helps with confidential items Board members and staff have picked up using it straight away. Pros The implementation went very well, it was very easy to set up individuals and areas needed. it is visually very good to look and at and very easy to navigate around. the ease of adding papers and taking them away. having permissions to allow Board members or staff to see some papers and not others Cons We had a couple of things we wanted adding like a discussion option for an item but the support team were great and were able to implement this for us. Alternatives considered [Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/) Reason for choosing Decision Time Meetings great value for money liked the software what else it had to offer - we have purchased the other two modules Review Source HM Hana M. Corporate Officer Executive Office Used the software for: Less than 6 months ### "Streamline system for management of Board meetings and papers" September 24, 2021 5.0 Pros The product allows users to collaborate, discuss and approve specified papers in advance of meetings, allowing more time at the meeting for strategic discussion on the more important items. # From an administrator aspect, the papers are very easy to put together and we're looking forward to exploring and using the minutes feature which should save us a lot of time. Cons None at the moment. A notifications section when somebody has commented on a paper may be useful. Review Source Response from OneAdvanced October 18, 2021 Thanks for taking the time to leave a review Hana. We're getting a lot of clients commenting about their ability to collaborate and discuss specific points in advance (e.g. ask questions), however it's interesting to hear that your organisation has also able to approve certain papers in advance. Whilst we appreciate that this can't happen with every paper, we're sure this is helping to save further time and divert that to the items that require more time/focus. PM Paula M. Director Education Management Used the software for: 6-12 months ### "Effective Managment and Support of Management Meeting with Partner Universities in China" April 17, 2021 5.0 The China Joint Colleges Office \[CJCO\] provides administrative services to University College Dublin’s three Joint Colleges in China: Beijing Dublin International College (BDIC), Chang'an Dublin International College of Transportation (CDIC), and Guangzhou Dublin International College of Life Sciences & Technology (GDIC) The Covid situation and our inability to meet face to face means that it is more important to have regular formal meetings with colleagues in Xi’an, Beijing, and Guangzhou. By necessity, these meetings must follow a more focused/structured format and they need to be documented efficiently. The Decision Time meeting management system has transformed our approach to all component of the meeting process. The CJCO team have experienced immediate benefits from this transformation including but not limited to: • Improved effectiveness and reduced the time for preparing and running meetings. • Better engagement and more information for better decisions. • Strong focus on making, recording and distributing meeting decisions and follow-up tasks. Pros Excellent customer service and training ensured that we were using Decision Time effectively - right from the beginning of the trial The ease of creating, editing, and updating Agenda Templates for our various committees underpins the speedy preparation of meeting agendas. The auto-renumber facility for agenda items allows total flexibility in structuring or formatting meetings. The immediate linkage between agenda items and associated briefing documents has transformed the way in which committee members engage / participate in meetings. Attendees are better prepared and they are exchanging notes / clarifying issues in advance of the meetings. As a result, discussion time is reduced and more focus is given to decision making and to the assignment of follow up tasks. Decision Time "imposes" an intuitive structured flow to our meetings that has dramatically eased the administrative burden of organising / supporting meetings and recording / documenting meeting decisions / outcomes / actions, etc. Cons Minor concerns about the formatting of word documents generated when downloading meeting outcomes have been flagged with Decision Time. They are making efforts to provide meeting organisers with greater control over the format of meeting outcome documents generated by Decision Time. Review Source GW Ger W. Senior Executive Officer, Corporate Services Government Administration Used the software for: 2+ years ### "Highly Recommend Decision Time Meetings" September 24, 2020 5.0 Top Class. Excellent product that I would highly recommend. Significant savings in terms of time and cost in the administration of meetings. Pros How easy it is to use for the user and the functionality, flexibility and time saving aspects of the software for the administrator. I have found the Decision Time meetings module to be very effective and efficient in terms of how we now prepare for our monthly Council and committee meetings. The software allows for meetings agendas and supporting documentation to be made available to attendees at the touch of button and even if changes have to be made to the agenda, it is effortless. I would highly recommend this product for meetings administration. Cons There are no specific issues that I dislike and the back up service from the Decision Time technical team is excellent as they are always following up with regard to improvements that can be made to the software so any issues that arise from an operational aspect are picked up by them and they nearly always find a solution or any working on a solution to the issue. Reason for choosing Decision Time Meetings Decision Time price and package was very competitive but we had also been trialling Decision Time for a period before making the decision to go with them. Review Source SS Soo S. Charity Secretary Non-Profit Organization Management Used the software for: 2+ years ### "DecisionTime transformed my working life " May 30, 2019 5.0 Before we introduced DecisionTime, as the person responsible for producing, collating and distributing board and committee meeting papers, I regularly ended up working in the office alone late at night in a battle to get papers printed, bound and ready to be posted out. This was a very long-winded and often frustrating experience, particularly if there were any errors or last minute changes. And of course photocopiers know when the pressure is on and choose the worst possible moment to play up. Now the whole process is immeasurably more efficient, cost-effective and easy to manage, and my stress levels have reduced significantly. The system is very user-friendly, easy to learn, and the DT team are continually making adjustments and improvements. We have saved a huge amount of paper, not to mention ink, postage and time. Papers can be easily and quickly uploaded, attendees are notified by email and can access agenda and reports securely via their own devices, and can download the entire pack if they need to as a single pdf. Being able to access agendas and papers from anywhere with an internet connection is great. Our trustees use their own emails to log in, meaning they don't need dedicated charity emails and so don't end up having to monitor multiple accounts (many are involved in several different organisations). As the system is secure we don't have to worry about data protection issues and confidentiality is easily maintained. Pros The massive positive impact in terms of saving time in the preparation and secure distribution of trustee meeting papers. Cons No real cons, other than some trustees not embracing the system due to their general approach to using technology! Review Source Jason W. Chief Executive Non-Profit Organization Management Used the software for: Less than 6 months ### "Revolutionised our Board meetings!" September 22, 2021 5.0 Made the governance of the organisation much more efficient and streamlined. Pros Much easier to use than previous systems we used. It enables a lot of discussion on Board papers to happen before the Board meeting, making meetings far more focussed on strategic discussion. It also gives members the ability to easily ask the "stupid question" - i.e. the questions that they are reluctant to ask as they think it is stupid, but then when they ask it through Decision Time, they realise it is a crucial question! Cons Our only request was for notifications to be available for messages - the system is a victim of its own success. Our Board members comment and post questions on papers so much that it sometimes becomes difficult to ensure all have been seen/answered! Reason for choosing Decision Time Meetings The functionality of Decision Time was not available in the previous product. Review Source Response from OneAdvanced October 18, 2021 Thanks for your feedback Jason. We're delighted that Decision Time has had such a positive impact on your meetings. It's great that your Board are utilising the collaboration features in the build up to the meeting. We find that this feature alone can be transformational and really help meetings become more focused. LD Laura D. Personal Assistant to the Group Chief Executive Real Estate Used the software for: 1-2 years ### "DECISION TIME MEETINGS" April 29, 2019 5.0 Pros Its user friendly functionality both for the meeting organiser and the user. Cons Having to create pdf documents for uploading purposes Review Source LW Lisa W. Business Support Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Makes our meetings very efficient and simple! " May 17, 2019 5.0 When I first started the charity were just beginning to use the system. It was so easy to train the team and the Board and they all felt it was very intuitive, the Board now really enjoy getting the papers online. The decision time team seem to come up with ideas that save a lot of time, very good experience from the start. Pros So easy to use, the functionalities of the system just makes life so much easier. Really like the agenda and its flexibility when editing. Cons There isn't anything we do not like about this system. Review Source MF Michael F. Secretary Retail Used the software for: 6-12 months ### "Decision Time Meetings" February 13, 2020 4.0 Decision Time Meetings has been hugely successful for us, avoiding the use of huge amounts of paper and generally helping to move a slightly older profile of director into a more tech-friendly mindset. We have significantly reduced a substantial postage costs and reduced the time in copying and collating papers. The Decision Time help-desk has responded vey promptly, patiently and helpfully on the few occasions when required. We have had regular calls with the team to feed back our experience and learn about new developments. In the short time we have had the system we have had one or two great updates covering the format and content. Pros It is very easy to use, both as a meeting organiser and participant. It really is intuitive - the briefest of training and 15 out of 16 of our Directors moved from the old paper-based system to working on laptops or tablets (there is always one!). Cons The difference between 'Groups' and 'Committees' in the Administration menu takes a bit of getting used to but getting it right is important or you begin to doubt whether the people you want to have access actually have it. Reason for choosing Decision Time Meetings Decision Time Meetings was recommended by a director who used the system with another organisation. Decision Time Meetings was considerably better value for money than Diligent/Blueprint. Review Source EF Emma F. Executive Assistant to CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Meeting organiser review" February 7, 2022 5.0 Decision Time Meetings is very easy to use once used a couple of times. The login process is simple and navigation around the system is easy and obvious. Any issues I had while using the system were immediately solved by IT. The training provided was to a very high standard as was the aftercare for anyone having issues. Pros Easy to use to set up meeting and add documents. The system is aesthetically pleasing and easy to navigate. User friendly. Cons I'd like to be able to send a link to share the direct location of a file or folder. Reason for choosing Decision Time Meetings It was the most user friendly system and it has also come recommended by other organisations both in the industry and outside the industry. Review Source DW Debra W. Governor Support and Training Manager Government Administration Used the software for: 1-2 years ### "Decision Time Meetings" June 1, 2019 5.0 This software has made the management of meetings much simpler for our team of clerks and Decision Time have worked with us to set up access in a way that supports our working practices. Pros This software allows meeting attendees to annotate papers whilst working online but access downloaded meeting packs offline if there is no WiFi signal available. Cons The software restricts the types of documents that can be uploaded to pdf only. The reason for this is the additional software which has been added to allow the annotation of agenda packs. Whilst at first it seemed inconvenient - it is fairly simple to workaround and the added value of being able to make personal notes is well worth this particular restriction. Review Source MB Mandy B. PA and Governance Coordinator Civic & Social Organization Used the software for: 2+ years ### "Excellent Product " March 31, 2021 5.0 Pros Decision Time is so easy to use, and extremely trainable to new users. Our meetings are easier to organise and run much smoother because our Members can access the papers so much more efficiently. Decision Time has never let us down and the developing features make it a pleasure to use. Cons Genuinely, there are no cons for us. It is such a good product. Review Source Response from OneAdvanced April 6, 2021 We're delighted to hear that those in your organisation find the system so easy to use. We look forward to releasing some new features in the coming weeks. AB Anne B. Personal Assistant Government Relations Used the software for: 2+ years ### "Heritage Council Review " August 15, 2022 5.0 I am very satisfied with this software package. It is vert suitable for what we need to hold successful meetings. Pros It is very user friendly and makes the circulation of papers for meetings much easier. Also since everting is in the one place its easy if I need to look at paper for previous meetings. I also like the help i get if there is some part of the package that we don't know how to do. \[SENSITIVE CONTENT\] and her team have always been really helpful and approachable. Cons There is nothing I dislike about it. nothing at all . Reason for choosing Decision Time Meetings It was recommended by a person in another organisation similar to ours and she convinced me that this package would be very suitable for the Heritage Council . Review Source AB Anna B. General Counsel and Company Secretary Hospital & Health Care Used the software for: 6-12 months ### "Review of Decision Time " February 14, 2020 5.0 Decision Time is an excellent tool which both the Hospital Board and Executive are now using. It is both secure and allows the user to interact with the relevant papers the same way as if the papers were in hardcopy. The system itself is intuitive and quick to set up. This is particularly important to the Mater Group as a charitable group with limited resources. Finally, the Decision Time team are excellent. They are responsive and work with you which is hugely beneficial. They are receptive to all feedback and always return an email and call. Their customer service is excellent and both the system and team come highly recommended. Pros The system assists with tracking compliance and actions. Given the current level of regulation and governance it is imperative that organisations have a tool to demonstrate compliance and that all relevant documents and updates are easily found and searchable for both board members and senior executives. Cons Nothing comes to mind. At a push, being able to copy and paste from other sites might be useful but does introduce IT risks. Reason for choosing Decision Time Meetings Best value for money and most intuitive product Review Source MP Maria P. Executive Assistant Real Estate Used the software for: 2+ years ### "Decision Time review" May 13, 2019 5.0 I have always found the support team to be available whenever I need their support and they really understand the software inside out. I can only describe this experience as being positive. The team are always working to improve it so it just gets better. Pros This software is simple, intuitive and efficient. Once I've trained Board members and colleagues on how to use it I rarely receive further enquiries. People seem to grasp how to use it quickly. As a meeting organiser I like the fact that I can upload documents as I receive them. Last minute documents can be quickly uploaded and the order of papers can be easily rearranged. Cons I haven't really got any issues with the software at all. Review Source WS Wendy S. Director of Governance Education Management Used the software for: 6-12 months ### "A great product " April 30, 2019 5.0 Decision Time has saved the College the cost of printing and posting and the hours required to print!! Documents can be shared securely and quickly and distributed to just those that you select as being able to view - GDPR compliant. Papers can be updated easily and the Governors always therefore have the most up to date information available to them. Helpdesk service is quick and efficient Pros Ease of Use Stability of product Easy to train users Administration of the system is simple, quick and straightforward Cons nothing - any queries that I have had with functionality have been resolved and amendments made if applicable Review Source TM Trevor M. Business Support Manager Government Administration Used the software for: Less than 6 months ### "Decision Time benefits arrived even quicker than expected!" December 9, 2020 5.0 We had already been considering investing in a dedicated meeting and collaboration app for our board and committees before Covid-19 forced our usual face-to-face meetings to become virtual. Given our experience and the amount of time we've been able to save in preparing for meetings, and following up afterwards, we're kicking ourselves that we didn't discover Decision Time earlier! Pros The ease with which this application was deployed and admins / organisers / users trained was very impressive. We use almost every feature available, which have been chosen with care and the interface built to allow users who might not interact very often with this type of technology to easily find their meetings, navigate the agenda and annotate embedded documents. In Covid-19 induced lockdowns, embedding the video conference call settings in a meeting introduction meant that users only have to open one application on whatever device they have to hand in order to be productive. Cons There's almost nothing I don't like about this software! Decision TIme have been very positive in seeking feedback on the app and suggestions for improvement in future releases. Any teething difficulties we experienced in navigating our first few meetings were quickly dealt with by their excellent support team. Review Source SF Sandra F. PA to CEO Events Services Used the software for: 1-2 years ### "Would highly recommend Decision Time" January 26, 2022 5.0 Overall, Decision Time is very easy to use and convenient for users. Whole process of signing up was extremely efficient, training was excellent and ongoing customer service is also excellent, would highly recommend. Pros Decision Time is very easy to use for both administrator and users, many excellent features, easy to acces and use. Customer Service is excellent and the whole system is very efficient. Cons There are no features we are unhappy with. Reason for choosing Decision Time Meetings Price is a factor but also their customer service was excellent Review Source SB Sarah B. Governance Co-ordinator & PA Non-Profit Organization Management Used the software for: 1-2 years ### "The gift of time" July 31, 2019 5.0 Pros Easy to use and intuitive. The time we save as administrators using this system is wonderful and the ease of updating papers if anything changes is extremely useful. Cons Before the recent update it did feel a little clunky reading papers, being able to scroll through is much better. Reason for choosing Decision Time Meetings It felt right for us and easy to use/navigate. The customer support both before and after purchase has been wonderful. Review Source Response from OneAdvanced August 2, 2019 Sarah, We are delighted to hear how the system has helped your organisation to save time. Also glad that you like the new update. MH Martha H. Corporate Services Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Decision Time Meetings" April 29, 2019 5.0 In the past our Board reports were accessed through SharePoint or were posted to members. Printing so much paper was time consuming and not very secure. SharePoint was less time consuming but several members found it difficult to access their reports and this led to confusion at meetings. Since introducing Decision Time Meetings we have found that members are able to access their reports easily and therefore prepare well in advance of meetings. Users find the document library really beneficial. Pros The software is extremely user friendly and intuitive. Cons To be perfectly honest there is nothing we dislike about the software. Review Source MM Marie M. Executive Assistant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "From Paper to Digital " May 29, 2020 5.0 The meetings run very efficiently as the Papers are presented well, there is no looking though voluminous amounts of paperwork. I have no hesitation in recommending it for administrators and end users. Pros Switching to Decision Time eliminated the need for printing Board Papers. therefore reducing costs dramatically. It saves on time and resources. Overall a more effective method of producing Board papers. It is user friendly for the Administrator and end user and the layout is excellent. Cons I cannot fault a system that delivers so effectively. Review Source Similar Products Featured