# Guesty Lite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guesty Lite Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/169863/Your-Porter-App --- # Guesty Lite Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guesty Lite ## What is Guesty Lite? Guesty Lite is a property management platform designed for vacation rental hosts with up to three listings. It helps grow your business across Airbnb, Booking.com, and Vrbo, together with your own direct booking site, managing bookings, guest communication, and calendars all in one place. Every single feature is designed to help you create great guest experiences and grow your revenue. Whether you’re just getting started or looking to run a tighter operation, Guesty Lite gives you the tools to host with confidence. ## What is Guesty Lite used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Shortlist Overall rating Based on 547 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Pros & cons Streamlined guest communication tools Significant time savings through automation Limited and slow customer support Persistent software bugs and glitches Starting price $16 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Channel Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Guesty Lite alternatives Highest Rated [4.9 (261)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,575)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,309)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (476)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169863/Your-Porter-App/alternatives/) ## FAQs about Guesty Lite Overview ### What problems does Guesty Lite solve? Guesty Lite solves repetitive guest messaging, calendar mismatches, double-booking risk, and scattered reservation management by centralizing listings, syncing prices and availability, and automating check-in, review, lock-code, and cleaning communications. Short-term rental hosts, property managers, and cleaning teams benefit most, especially when managing multiple properties or channels with limited time. Answer based on 249 reviews Overview ### Which roles and teams benefit most from Guesty Lite? Guesty Lite is most used by short-term rental owners, hosts, and property managers who need to centralize listings, reservations, guest communication, and calendar updates across booking channels. Business leaders such as CEOs, founders, presidents, and directors benefit from streamlined operations, better occupancy oversight, and simpler day-to-day portfolio management. Answer based on 546 reviews Overview ### What company size and industries is Guesty Lite built for? Guesty Lite is built for small businesses, which account for 97% of reviewers, especially in Real Estate at 43% and Hospitality at 34%. It serves short-term rental hosts managing 1–3 properties, with limited use among enterprises at 2%, and is most commonly used for vacation rental operations. Answer based on 547 reviews Features and Usability ### What are the key features of Guesty Lite? Guesty Lite includes core vacation rental features like booking management, calendar sync, guest communication, and automated messaging. Reviewers also highlight multi-channel management for Airbnb and Vrbo, dynamic pricing and rate management, plus direct-booking website tools and cleaner scheduling that help coordinate reservations and reduce double bookings. Answer based on 145 reviews Pricing ### How much does it cost and what fees or limitations are included? Guesty Lite starts at $16/month flat rate for the Lite plan, and a free trial is available. Pro and Enterprise require custom pricing. Reviewers often call the entry price fair and cost-effective, though some smaller hosts question value, mention two-listing minimums, and note occasional pricing sync issues. Answer based on 113 reviews Integrations ### Which third-party tools and platforms does Guesty Lite integrate with? Guesty Lite integrates with PriceLabs, Stripe, Wheelhouse, PayPal, Beyond, and Turno. Reviewer mentions also point to Vrbo, August smart locks, ResortCleaning, and QuickBooks Online Accountant. These connections cover dynamic pricing, payments, booking channels, cleaning operations, access control, and accounting for short-term rental management. Answer based on 110 reviews Getting Started and Support ### How easy is it to onboard and train a team on Guesty Lite? Guesty Lite is manageable to onboard with live online sessions, webinars, documentation, and videos. Reviewers say basic setup becomes easy with patience, and self-serve learners adapt quickly. New admins configuring automations, channel connections, or multiple calendars often need more time, especially visual or nontechnical users who want clearer step-by-step video guidance. Answer based on 13 reviews Getting Started and Support ### What customer support options does Guesty Lite offer, and how do users rate the experience? Guesty Lite offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, responsive, and clear, especially during setup and troubleshooting. Still, some report slow replies, generic ticket responses, and delays resolving technical issues when problems are urgent. Answer based on 95 reviews ## Who uses Guesty Lite? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 106 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 106 reviews Real Estate 32% Real Estate 32% Administrative 23% Entrepreneurs/ Owners 16% Customer Services & Support 5% Others 25% Top industries Based on 106 reviews Real Estate 57% Hospitality 31% Accounting 6% Leisure, Travel & Tourism 4% Other 2% ## Pros and Cons Streamlined guest communication tools 100% positive reviews out of 49 Most reviewers describe guest communication as seamless, with automated, customizable messages improving guest experience and efficiency. Ruth P Property Manager, 2 - 10 employees. "It has worked great for sending emails and guest communications." Limited and slow customer support 46% negative reviews out of 76 Some users say customer support is difficult to reach, slow to respond, and often provides unhelpful or generic answers. Significant time savings through automation 100% positive reviews out of 49 Most users report time saving is substantial, as automated tasks and messaging reduce manual workload dramatically. Timi E Manager, 1 employee. "Guesty for Hosts easily saves me at least 10+ hours a week as a lot of my messaging is automated on the platform." Persistent software bugs and glitches 71% negative reviews out of 35 Most users report bugs and issues frequently disrupt essential functions, causing frustration and requiring repeated troubleshooting. Jeff K Host, 1 employee. "I don't have a problem using buggy software until it starts affecting the basic task at hand; unfortunately, I believe Guesty For Hosts is a software that was rolled out too early and could cause more harm than good to a customer." Comprehensive automation capabilities 97% positive reviews out of 32 Most reviewers find automation features enable hands-off management, simplifying operations and supporting business growth. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.7 (267) 53.56% of 267 reviewers that rated this feature as important or highly important It gives you a single place to manage reservations from multiple booking platforms, sync calendars, and prevent double bookings. Users think it’s easy to organize bookings, saves time, and integrates well with Airbnb, VRBO, and Booking.com, but some report syncing bugs with VRBO. Guest Communications 4.7 (231) 49.35% of 231 reviewers that rated this feature as important or highly important With Guesty Lite’s guest communications, you can automate messages, centralize all guest interactions in a unified inbox, and save time managing multiple platforms. Reviewers appreciate the time savings, easy automation, and integration with smart locks, though some mention occasional syncing issues. Guest Experience Management 4.7 (156) 36.54% of 156 reviewers that rated this feature as important or highly important Guesty Lite helps you deliver a consistent and personal guest experience by automating communications and tracking guest interactions. Reviewers appreciate how it saves time, ensures guests feel cared for, and helps maintain high service standards through scheduled messaging. Payment Processing 4.5 (153) 35.95% of 153 reviewers that rated this feature as important or highly important Guesty Lite offers easy payment processing with seamless Stripe integration for direct bookings. Some users say setup is simple and like having everything in one place, but others wish for automated invoicing and broader payment options like PayPal. Housekeeping Management 4.6 (140) 39.29% of 140 reviewers that rated this feature as important or highly important With this capability, you can automate notifications to cleaning teams, share live calendars, and manage checklists. Reviewers indicate it streamlines housekeeping, keeps schedules organized, and integrates with Turno, though some wish for better calendar views and more assignment flexibility. For Vacation Rentals 4.8 (247) 53.04% of 247 reviewers that rated this feature as important or highly important Designed for vacation rentals Guesty Lite 75 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment With Guesty Lite’s guest communications, you can automate messages, centralize all guest interactions in a unified inbox, and save time managing multiple platforms. Reviewers appreciate the time savings, easy automation, and integration with smart locks, though some mention occasional syncing issues. Guesty Lite helps you deliver a consistent and personal guest experience by automating communications and tracking guest interactions. Reviewers appreciate how it saves time, ensures guests feel cared for, and helps maintain high service standards through scheduled messaging. With this capability, you can automate notifications to cleaning teams, share live calendars, and manage checklists. Reviewers indicate it streamlines housekeeping, keeps schedules organized, and integrates with Turno, though some wish for better calendar views and more assignment flexibility. Organize, prioritize, and manage incoming communications Monitor product stock levels Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Allows for businesses to run a variety of different campaigns across different channels Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies More than one location Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Report showing financial balance at the beginning and the end of the period, along with activity Manage channel partners through a portal where they can access all product information Web-based portal that helps distributors, partners and other service providers access marketing and sales content Guesty Lite offers easy payment processing with seamless Stripe integration for direct bookings. Some users say setup is simple and like having everything in one place, but others wish for automated invoicing and broader payment options like PayPal. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data It gives you a single place to manage reservations from multiple booking platforms, sync calendars, and prevent double bookings. Users think it’s easy to organize bookings, saves time, and integrates well with Airbnb, VRBO, and Booking.com, but some report syncing bugs with VRBO. Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Search and filter data across systems to locate required information by entering keywords or certain criteria One location Send messages via SMS Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (547) 4.6 Based on 547 reviews ## Pricing Value for money 4.5 (488) Free Trial [View pricing plan details](https://www.capterra.com/p/169863/Your-Porter-App/pricing/) Lite $16.00 Flat Rate,Per Month It includes: - Mobile Apps - Multi-Calendar - Payment Processing - Task Automation - Unified Inbox - 3rd party integrations - Booking Website Value for money 4.5 (488) 4.5 Based on 488 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Beyond](https://www.capterra.com/p/225855/Beyond-Pricing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (452) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (452) 4.4 Based on 452 reviews ## User reviews Overall rating 4.7 Based on 547 reviews Filter by rating 5(428) 4(87) 3(15) 2(7) 1(10) Mentioned topic Sorted by most recent Jubril B. Consultant Hospitality ### "Lightweight property management solution without the complexity of larger systems, Guesty Lite is a solid option" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 6, 2026 Instead of jumping between platforms, it has helped me monitor my reservations, thereby triggering a more effective guest response time/feedback Pros It has been a practical tool for keeping ALL organized. I mainly use it to centralize bookings, manage cleaners/cleaning times, automate guest messages, and streamline the check-in/check-out process. Cons Pricing does adding up.. an initial annual fee and then monthly charges is quite ridic. Seems subscription cost for smaller hosts is more pricey as compared to their enterprise solution? Also syncing issues sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2026 Hi Jubril, Thank you for sharing your feedback with us. We are glad to hear that Guesty has been a practical tool for keeping your bookings and operations organized and that it has helped improve your response times. We truly value your trust and take your concerns regarding pricing and syncing very seriously. We are committed to ensuring our platform provides clear value for hosts of all sizes and will continue working to refine our services to better support your business growth. Best regards, The Guesty Customer Experience Team AU Anonymous User attorney Hospitality ### "Great booking and management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 23, 2025 Its been a great bonus to have a one stop shop to management the booking process from guest screening to check out! Pros It simplified the rental and guest management process, streamlining it from start to finish. Great value Cons The biggest hurdle was the learning curve of a new program. working out the bugs as we went and ensuring it didn't prohibit bookings in any way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sannan G. Owner Real Estate ### "GuestyforHosts Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 15, 2025 Overall it has been great the only thing is their customer service department can be improved other than that no issues Pros It is an easy software to use and makes things soo much easier to keep track of Cons Nothing there is nothing wrong with the software I love this software and I would recommend it to everyone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ruth P. Property Manager Real Estate ### "Enjoy Using Guesty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 5, 2025 It is easy to set up my account. If I have a question I can usually google it and find the Guesty link with step by step directions. It has worked great for sending emails and guest communications. Pros That it syncs all my booking platforms quickly to ensure no double bookings Cons There is no live agent support. It is all done thru email Switched from [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) OwnerRez was too complicated, Guesty's system is easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZV Zach V. CEO Real Estate ### "Guesty for Hosts perfect for 1 or 100 STRs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 31, 2025 Been with them over 2 years and have had a great experience. Pros Guesty for Hosts powerful all in one tool makes things simple for managing guest messages, income reports, and more. I love it! Cons Price optimizer could be built out more to include orphan gaps and other specifics. But I am sure they are looking at it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Joshu R. Owner Management Consulting ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2025 User friendly and one stop resource to manage your listing. Pros Guesty is a one stop resource to manage your Airbnb listings and save you time on using Mutiple resources. User friendly and easy to understand. Cons none that I can say at this time, I don't see any dislikes at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sam D. Owner Real Estate ### "The best way to streamline comms with guesst and cleaners" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 23, 2024 An invaluable tool for str managers. Couldn't live without it Pros Unified messages and booking orchestration w guests and cleaners Cons Mobile app is a little slow and janky, but it gets the job done Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2024 Your review motivates us to keep innovating, Sam. We're excited to continue supporting your business endeavors. Thanks, The Guesty Customer Support Team DR Diego R. CTO Hospitality ### "Guesty: Overpromising, Under-delivering, and Unethical Billing Practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 10, 2024 My experience with Guesty has been extremely disappointing, especially considering my growing business. I started with 4 properties about 1.5 years ago, and now I manage 40. Throughout this period, I’ve tested several PMS solutions, including Hostaway, Lodgify, and Stays. While none are perfect, Guesty stands out for all the wrong reasons. From the beginning, the sales team overpromised features that weren't even on their roadmap. They painted an unrealistic picture of the platform's capabilities, which led to my decision to move forward with them. The onboarding process was even worse. The team stalled continuously, trying to gain time so they could start billing without delivering any of the promised functionalities. It was clear they were just dragging their feet to begin charging fees while making false assurances about system readiness. When I tested a property integration with Airbnb, the support team falsely claimed that Airbnb was down. However, I was managing my 40 properties through another PMS, and everything was working perfectly with Airbnb, proving this excuse was not valid. Despite knowing they had failed to deliver on their promises, Guesty charged me $1,000 for an onboarding that never happened. Worse, they billed my card $450 for three months, without authorization, while still failing to provide the promised services. Comparing this with the other systems I tested, like Hostaway, Lodgify, and Stays, their issues were more related to support, but none were as deceptive or problematic as Guesty. Pros The layout of Guesty is visually appealing, but beyond that, I don’t have much positive to say. Cons \> Sales team overpromises: They guarantee features that don’t exist and aren’t even on the roadmap. > Onboarding team stalls: They try to buy time, delaying the setup process to start billing while still not delivering the promised functionalities. > Support issues: When testing a property integration with Airbnb, they falsely claimed that Airbnb was down. Meanwhile, my other PMS, which manages 40 properties, worked perfectly fine with Airbnb. > Unethical billing practices: Despite their failure to deliver, I was forced to pay a $1,000 onboarding fee (for services that never took place) and was also charged $450 for three months without my authorization, while they kept stalling, claiming they were preparing the system. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) I initially considered switching from \*\*Hostaway\*\* to \*\*Guesty\*\* because they promised several features that Hostaway didn’t have. To minimize risk, I decided to keep using \*\*Hostaway\*\* for my 40 properties and tested only one property on \*\*Guesty\*\*. Thankfully, this strategy paid off. When I discovered that Guesty was not delivering on their promises and continuously stalling, the impact on my operations was minimal. Their delays and dishonesty made me realize that staying with Hostaway was the better decision, avoiding a larger operational disruption. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2024 Hi Diego, We are sorry to hear about this experience. We would love to connect with you to help remedy this situation. We work hard to make sure all our users are taking full advantage of what we have to offer and are more than satisfied with our platform. Please provide us with your email and we will get in touch to resolve this matter. The Guesty Customer Experience Team FC Francois C. CEO Leisure, Travel & Tourism ### "A good choice for STR business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 4, 2024 Pros What I liked most about Guesty For Hosts is its powerful automation tools that simplify managing multiple properties. The seamless integrations with major booking platforms save time and reduce errors. Additionally, the comprehensive reporting and analytics provide valuable insights for optimizing operations. The responsive customer support team also ensures any issues are promptly addressed, enhancing the overall management experience. Cons One aspect I liked least about Guesty For Hosts is its pricing, which can be expensive for smaller operations. Additionally, the platform's extensive features can be overwhelming, resulting in a steep learning curve for new users. Occasionally, customer support response times are slower during peak periods, which can be frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2024 Thank you for taking the time to share your experience, Francois. We're honored to be part of your business toolkit, and we're thrilled to hear that the features of the platform like automations are simplifying your property management! AS Alexis S. CAO Real Estate ### "Recommend For New Hosts" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2024 Over all, Guesty has been a super big help with managing my properties. The platform is easy to use, easy to add automations, and at a good pricepoint. Pros Guesty saves a lot of time and headache when it comes to managing multiple listings and messaging guests. Cons Every now and then I've noticed my automated messages stop sending and I need to delete and redo them in order for them to work again. We also have had issues with the door lock creating new codes, I'm not sure if this is a Guesty issue or my lock. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Guesty Lite Pricing and did not have to book a demo first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2024 Hi Alexis, We're truly grateful for your trust in Guesty. It's rewarding to know that we've contributed to your business growth. Thanks! The Guesty Support Team [View all Reviews](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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