# Page 3 | Leapsome Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Leapsome the right Employee Engagement solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169660/Leapsome/reviews --- Leapsome 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 3 - Reviews of Leapsome ## Showing most helpful reviews Showing 51-75 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer HRBP Entertainment Used the software for: Less than 6 months ### "A great evolving app for everything HR management. " September 7, 2021 5.0 Pros The sales and customer service from leapsome is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :) Cons I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing Leapsome Price, customisation, sales process won us over. Review Source AB Aldo B. CTO Computer Software Used the software for: 6-12 months ### "A truly happy customer" March 4, 2020 5.0 We got into Leapsome from the Goal management angle. We are a Digital Commerce implementation agency; we use Objectives and Key Results (OKRs) and we need a tool to handle the multiple goals we define. We used another one before, which was then bought by a bigger company and shut down. We got really flustered about it, but it was truly a blessing in disguise, as it led us to switch to Leapsome. We found it \*instantly\* better than the previous platform, in absolutely ALL aspects. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement. It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. ALL features are useful, there are no "fillers" here. The team is fantastically helpful, the few times we had some questions or small issues, we got not only answers but actual solutions in no time. Pros A heck of a value for your hard-earned dollars. The performance reviews system is second to none in this galaxy, and probably beyond it too. The OKR features are well balanced, in a sweet spot between "too basic" and "too complicated". The platform also covers the so-much-need CFRs (conversations, feedback and recognition) mechanisms without which the OKRs would be useless. Cons I promise you that I spent more time thinking about this than about the good things. The pros are clear and evident, but I couldn't find cons, I swear. This says a lot. Alternatives considered [Quantive StrategyAI](https://www.capterra.com/p/156365/Gtmhub/)[Weekdone](https://www.capterra.com/p/165423/Weekdone/) Review Source MN Maryam N. Marketing Coordinator Education Management Used the software for: 2+ years ### "Contribute effectively to enhancing employee capabilities & transparently assessing performance" February 23, 2023 5.0 By constantly monitoring everyone's progress, Leapsome helped raise productivity across the board. We also benefited greatly from the use of auditing tools in laying out strategies and reaching our objectives. Every survey helps us work together with management to make decisions that enhance productivity. Pros Leapsome lets us centralize performance management and development, which boosts employee engagement and ensures openness in procedures and audits. We can create and run surveys to help management and staff make the best decisions. It's excellent that we developed ways to exchange remarks between tiers while maintaining privacy. Leapsome enables us to specify who gives feedback, which makes all functional relationships clear to all. We can also organize performance review sessions with line managers to discuss interim plans and goals and formalize observations. Cons There are not many negatives to report, but it seems that Leapsome integrates with a limited number of programs, which is a hindrance to using it for more functions. Review Source SA Sara A. HR Manager Information Technology and Services Used the software for: 6-12 months ### "good value for money" December 23, 2022 4.0 It's been a year now since we implemented Leapsome and overall we are satisfied. We still have a long way to go on mastering the tool, and Leapsome still has some developments to have a 5\* rating platform . Pros The software aims to integrate everything related with performance, engagement and career management.They try to accomodate all possible use cases, which in most of our scenarios we were able to migrate our manual processes to Leapsome.Overall well thought, with a good % of customization - goals feature is brilliantly designed. Cons UI UX could be better.Career paths management/setup could be better designed/have better features. Some limitations to some customization extent but they're welcome to feedback.No way to integrate employee important career data to have a centralized information to managers (for .eg. I can setup attributes to employees but managers cant see them). Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Leapsome Value for manue Review Source VR Verified Reviewer CMO Accounting Used the software for: 1-2 years ### "solución para la gestión de talento " August 11, 2023 4.0 Pros Es sorprendente lo sencillo pero significativo que resulta supervisar el rendimiento de los empleados e interactuar con las personas en tu red. Cons La experiencia del usuario podría mejorarse en algunas partes; el proceso de retroalimentación no fue completamente intuitivo la primera vez que lo usamos. - Sería genial tener más personalizaciones para los OKR y más opciones para mensajes automatizados. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Por el precio y las funcionalidades Review Source FC Francesco C. Ottico Medical Devices Used the software for: I used a free trial ### "Software professionale" December 23, 2023 4.0 Buona e positiva e sicuramente continuero' ad usarlo Pros Offre sicurezza e affidabilita' ma soprattutto ben organizzato sulla formazione del personale Cons Alcune sono sempre migliorabili soprattutto i test di auto-valutazione Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/) Per curiosita' e per il desiderio di provare altro Review Source MT Moustapha T. L&D Coordinator Financial Services Used the software for: 6-12 months ### "Review" August 16, 2022 4.0 Leapsome is a great tool. As an L&D team member, I use it a lot. Something very interesting for me is that in addition of being a super LMS, thank to Leapsome we can organize meetings and periodical reviews and launch surveys across the company. Pros What I like the most is that Leapsome is very is to use. Whether for the Admins or the Employees. Cons 1- It's too tricky to create assessment forms in the learning paths - You should find an easier way. 2- All Learners should receive a notification when a learning path is updated Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Leapsome offers more features and is easier to use Review Source EA Erica A. Head of People Operations Financial Services Used the software for: 1-2 years ### "Great tool with diverse features that make employee engagement simple while requiring little admin" February 20, 2020 5.0 \- Implementation was fast and simple with flexible onboarding sessions according to our needs. - Always fast replies from customer support. - Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately. - Good user experience with new features being installed frequently. Pros \- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys. Cons Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities. Alternatives considered [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)[Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) Reason for choosing Leapsome Leapsome offers the the best combination of features our company currently needs that the other tools don't offer. Also, knowing that Leapsome is constantly improving their product and customers receive updates quite frequently, makes us look forward to what's to come. Review Source Rosana G. teacher and manager Education Management Used the software for: 6-12 months ### "Gestión de recursos humanos y mejora continua" April 27, 2023 4.0 Leapsome es una plataforma muy completa y efectiva para la gestión de recursos humanos y el desarrollo de los empleados de una compañía. Pros Es muy fácil de usar y ofrece una gran cantidad de herramientas para la gestión de recursos humanos. Es muy útil para la mejora del desempeño y el desarrollo de los empleados. Cons La curva de aprendizaje puede ser un poco dura al principio, ya que cuesta hacerse con la herramienta, pero una vez que le coges la dinámica es muy sencillo. Review Source JB Julia B. Communication Designer E-Learning Used the software for: 1-2 years ### "The best app to check meetings, praise and conduct surveys about performance" August 17, 2022 5.0 I really have a boost when using Leapsome, I love small animations which are popping up when you do an action, I love the colours and the modern design, I am also using it for the meeting notes and agenda. Pros I love the friendly setup of the platform and the simplicity of use, mostly I use it for the praising the colleagues and it does solve a lot regarding giving positive feedback and having mood boost Cons I am not sure how to use the app for the performance tracking, otherwise nothing is lacking Review Source KG Karolin G. Team Lead Sales Health, Wellness and Fitness Used the software for: 2+ years ### "Unerlässliches Tool zur Mitarbeiterführung und -ausbildung" July 26, 2023 5.0 Wir nutzen Leapsome um Mitarbeitende in den Betrieb einzuführen, d.h. es werden Lernwege verschiedenster Art eingestellt um eine einheitliche Ausbildung neuer Kollegen zu gewährleisten. Außerdem verwenden wir Leapsome für Eigenfeedback der Leistungen aber auch um Mitarbeitenden zu bewerten und zu verfolgen. Auch Umfragen erstellen wir über Leapsome. Pros Die Bewertung von Mitarbeitern und sich selber, die Darstellung ist einfach und macht z.B. Entwicklungen deutlich. Cons Hin und wieder ist das Tool nicht ganz übersichtlich Review Source VK Vicki K. Head of People, Culture & Learning Computer Software Used the software for: 2+ years ### " Leapsome has helped us build a great structure for our quarterly feedback processes" February 26, 2020 5.0 We initially wanted to implement a 360-degree feedback process at Opinary. We were already doing quarterly employee satisfaction surveys and we realised from our employees that they required more feedback on their work and performance. I saw that Leapsome was recommended a lot in the HR community and having looked at a range of platforms available, I noticed that Leapsome offers the most comprehensive set of features that we would use as we continue to grow. Having implemented the platform, the level of feedback that is given and received across the company has really increased – people are becoming more self-aware and improving their performance as a result. Pros The Leapsome platform has helped us establish clear processes for our quarterly 360-degree reviews, employee satisfaction surveys and goal setting. The platform is really customisable and easily configured to fit with our processes. We actually realised that, in order to set up our processes with Leapsome, we needed to define a number of things internally which was an unexpected benefit. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. And the customer support team at Leapsome are really excellent and have helped us whenever needed. Cons There is really nothing to dislike. I’m very happy to have chosen Leapsome. The platform is easy to use and if I have ever needed help, the level of customer support received has been exceptional. Review Source VR Verified Reviewer Senior HR Specialist Information Technology and Services Used the software for: 2+ years ### "Tolles Feedback Tool" March 27, 2024 5.0 Alles in allem eine schöne Oberfläche und gut darin zu arbeiten Pros Man kann im Tool sehr gute Ziele festhalten und auch den Fortschritt dementsprechend jederzeit immer aktualisieren Cons Ich finde es manchmal etwas unübersichtlich und man kommt nicht gleich klar mit allen Funktionalitäten Review Source SG Sandra G. Product Support Manager Computer Software Used the software for: 6-12 months ### "A great tool, simple but very powerful. " August 12, 2022 5.0 Pros What I value most about the tool is the simplicity with which you can manage complex issues such as performance review, employee follow-up, objectives, etc. In addition, with Leapsome you can be relaxed and forget about tracking your tasks because its notifications make your life easier. Thanks to Leapsome we are now closer to our employees, we make career path reviews more professional and efficient, among many other things. In addition, they have a great customer service team. They have a very agile and close attention. I recommend it 100%! Cons It would be interesting if they would allow to make a more detailed company and employee organization chart, to help remote companies to have a centralized site where to see the detail of all the teams and employees. Review Source VR Verified Reviewer Senior Growth Marketing Manager Human Resources Used the software for: 1-2 years ### "A good tool to provide feedback, follow goals/OKRs and do performance reviews" February 7, 2023 5.0 Leapsome is a great tool to manage performance review and give feedbacks. We moved away from it to track the goal progress because it lacks a bit flexibility. Pros As an user I really like the performance reviews and peer review. It allows you to make a complete auto-evaluation and give relevant feedback to your colleague. Cons The open task section is kind of messy and not super intuitive. Review Source ST Sumbul T. Knowledge Manager Human Resources Used the software for: 6-12 months ### "A very useful tool for performance management " August 19, 2022 5.0 It is a useful tool that offers a lot of flexibility for users looking to measure performance against objectives and goals. It can be used daily while still allowing users to track performance for goals. Pros Measuring performance becomes easier for teams like ours that are entirely remote. What I particularly like about Leapsome is the way it lets me manage the meeting agendas, keeping track of all objectives decided earlier and the progress on them. Cons I would say integrating objectives from different meetings together should be a useful feature to add. Review Source VA Venkat A. Engineering Director Banking Used the software for: 2+ years ### "Performance Review Powerhouse" August 16, 2022 5.0 Fantastic overall, great tool! Pros Ease of usage is brilliant and employees connect easily as well. Cons UI can be a bit more enriching to attract gen Z's Review Source GV Gabriele V. CFO Computer Software Used the software for: 6-12 months ### "Leapsome is great value with lots of flexible features" March 30, 2020 5.0 We grew really quickly over the last few years and our COO wanted to put the right software in place to ensure that we could create a consistent experience across the company. Previously, some managers would run great processes with their teams but as everything was run using Excel and Powerpoint it was not uniform for everyone. Pros Before Leapsome, our previous processes were done with Excel and Powerpoint but this led to an inconsistent experience. With Leapsome, we now have a uniform experience for every employee for their annual performance reviews and it has introduced a lot more structure to the way we set and manage our company-wide goals. We’re really happy with the platform and will be making use of the automated probation period reviews soon so that new employees also get good feedback. Cons We’re really happy with the platform and anytime we have had any small issues or questions the customer support team has always solved them for us really quickly. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Leapsome Value for money Review Source Pedro L. consultant Information Technology and Services Used the software for: Less than 6 months ### "Herramienta de gestión del talento" February 21, 2023 4.0 Es una herramienta que es muy útil a la hora de gestionar el talento de un departamento o compañía. Pros Tiene una iterfaz de usuario muy intuitiva. Puedes definirte fácilmente objetivos marcados para cada empleado y ver su desempeño. Proporciona una valiosa información para una eficiente gestión de os recursos humanos. Cons De momento en el tiempo que llevamos usándolo no hemos encontrado ningún punto negativo que sea reseñable. Review Source KP Kamilla P. Junior Recruiter Information Technology and Services Used the software for: 6-12 months ### "Great tool" August 17, 2022 5.0 Pros You can build own questions and create assessments according to questions. Splitting to departments and seeing averages of the answers Cons Might be I am not aware, but if to remove the Head of the departments answers /team leads answers, you cannot sort the answers according to the seniority levels of each vertical. To see what is the common answers of each seniority level within the same position to pull out relevant data Review Source AJ Ashwini J. Associate Director - People Operations Computer Software Used the software for: 1-2 years ### "Leapsome is Awesome" August 12, 2022 5.0 Good Pros Intuitive and easy to use. Deployment is also seamless Cons It is all in one color and visually not so fancy Reason for choosing Leapsome Fits the requirement Review Source AP Anna P. People Operations Team Lead Food & Beverages Used the software for: 6-12 months ### "A must have tool!" August 6, 2020 5.0 The support is very helpful. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission. Pros Overall I find Leapsome and all its features very useful and supports a full range of activities that are crucial for employee engagement. The meeting feature enabled us to create more organized meetings and follow-ups. Secondly surveys and analytics, gives a great user experience and great insights to actionable feedback. Finally, I really love the fact that Leapsome is living up to their values and is continuously developing and improving. Cons The integration of development talks with Google Calendar, and I would find very useful - implementation of an internal calendar for everyone to have an overview of ongoing or/and scheduled Leapsome activities: meetings, 1:1, development talks Review Source FR Fernanda R. Customer Experience Specialist Consumer Services Used the software for: 1-2 years ### "Awesome Platform " August 19, 2022 5.0 Very easy to use, user friendly, self explanatory, I love the help chat box! Pros Easy to use, very self explanatory ! Cons n/a Review Source VR Verified Reviewer Product Designer Design Used the software for: 6-12 months ### "Outil de feedback professionnel simple et efficace" February 19, 2023 5.0 Pros Leapsome me permet de suivre mes progrès de manière transparente et que l'on me fournisse des commentaires et des évaluations continues tout au long de l'année. Je peux également donner mon avis sur mes objectifs et leurs progrès, et participer à des discussions avec mon manager pour obtenir des commentaires en temps réel. Cons Je n'ai pas de point particulier que je n'ai pas apprécié sur ce logiciel Review Source NT Nina T. Head of Talent Acquisition and HR Management Health, Wellness and Fitness Used the software for: 6-12 months ### "Leapsome is a great tool to accompany your HR processes" July 5, 2020 5.0 \- globally standardized and documented feedback process - easy-to-analyze employee engagement surveys - employee kudos - Goals and OKRs Pros \- easy to use and intuitive - very flexible in terms of setup Cons It would be great if we could log in as the different users Alternatives considered [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)[15Five](https://www.capterra.com/p/140437/15Five/) Reason for choosing Leapsome \- user friendliness - step-by-step roll out of features - personio API - price Review Source Talk to a Capterra advisor for free and get results within 15 minutes.