# Page 2 | Leapsome Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Leapsome the right Employee Engagement solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169660/Leapsome/reviews --- Leapsome 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 2 - Reviews of Leapsome ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sr. People Ops Banking Used the software for: 1-2 years ### "Leapsome - great HR AI-partner" October 31, 2025 5.0 Overall, I love Leapsome as an HR platform, and I'd love to see more product development and features coming out as they have been doing so in the past years! Pros Leapsome is a great platform for all HR matters, from soft-skills measuring to OKRs and KPIs tracking. The great amount of modules allows us to track employee performance, engagement, rewards and recognition, compensation reviews. It also provides insightful suggestions and meaningful benchmark to allow my company compare itself with the rest of the industry on the different processes we run. It's very easy to use and user-friendly when it comes to navigation experience. The customer support team is always ready to answer my questions and doubts and I think that it's the best price in the market for the type of services offered. Cons I would really love the Org chart to be more interactive, and allow me to display certain fields values under each employee (e.g. performance review results, age, locations, 9-box grid square, etc) and the Compensation Review feature could also work on some polishing since it's a huge long form instead of displaying the whole team for evaluation at the same time as a interactive spradhseet Alternatives considered [ChartHop](https://www.capterra.com/p/201072/ChartHop/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Leapsome User friendly experience and easy implementation of processes Review Source SS Sandeep S. CFO Biotechnology Used the software for: 1-2 years ### "Solid performance management tool but pricing doesn't scale to smaller teams" December 17, 2025 4.0 Leapsome delivered on the core performance management features and the learning/training modules were genuinely useful. Setup required significant upfront effort to get review templates right, and iterating on questions across versions was clunky. The pricing model works against growing companies - what seems reasonable at 10 employees becomes a budget strain at 40+. Switched away purely on cost considerations, not functionality. Good product, just priced outside of what it delivers. Pros Performance reviews ran smoothly once configured. Learning paths feature was excellent and helped us build structured employee development programs and goal setting. Good for managing 1-on-1s and training in one place. Cons Setting up review questions and managing different review versions was unnecessarily complex. Pricing structure doesn't work well for midsize teams - paying per module vs. all-access becomes expensive quickly at 40+ employees. Cost ultimately became too high for the value we extracted. Alternatives considered [Personio](https://www.capterra.com/p/158622/Personio/)[Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing Leapsome Learning paths seemed better integrated, OKRs better definable Review Source VR Verified Reviewer Tech Recruiter Insurance Used the software for: 2+ years ### "Leapsome is a great tool for meetings preparations / track of the notes " October 29, 2025 4.0 Overall, the tool is great, it can be used for for so many different purposes for meetings preparations for taking the notes for tracking the goals results and for appreciation :) Pros Leapsome is good for several things: - you can keep a track on all of your meeting notes - you can prepare better for meetings, calls - you can track goals, key results there - appreciating part is my favorite :) - easy to implement surveys Cons Text formating: - sometimes it's hard to edit, save text there, create several lines within one text box. - sometimes when you are making changes in the text, they are not saved Review Source JS Jonah S. Associate Director - Operations Design Used the software for: 1-2 years ### "A thoughtful and effective platform for performance and development" January 15, 2026 5.0 Leapsome has been an excellent tool for supporting team growth and engagement. From a leadership perspective, it helps create clarity, consistency and a strong feedback culture. Pros Leapsome is well designed and genuinely supports meaningful performance conversations. Goal-setting, feedback and review cycles are intuitive and encourage continuous development rather than one-off evaluations. Cons The breadth of features means it works best when teams take time to embed it properly into their processes. Alternatives considered [Path Social](https://www.capterra.com/p/236904/Path-Social/) Reason for choosing Leapsome Better format and offered better integrations with office. Review Source EM Eugene M. CTO and Co-Founder Information Technology and Services Used the software for: 2+ years ### "Leapsome works well for our reviews" March 8, 2026 5.0 Leapsome has helped me not to be consumed by spreadsheets on my desktop/computer and that the reminders are sent automatically so I do not have to run around the hallways trying to track people down to get signatures. Pros As I type, I am looking at a stack of paper copies of HR documents that I need to file however, I was able to schedule 50 reviews in 5 minutes anyway. I have to admit, I was relieved that the "scoring" feature did not fail when I generated a performance report for the boss today. Now everything (self-reflection) that is related to performance reporting is in one place, therefore I do not have to open up a hundred email attachments every time I want to view someones history. Cons The logo on the home page appears to be way to small and appears to be ridiculously small. Additionally, I dislike how many times you have to click before viewing a brief history of someone's previous goals. My manager asked me a question in the comment area and there was no option to respond to him, thus I was forced to generate a completely new comment to simply answer his single question which was frustrating. Review Source VR Verified Reviewer Automotive Technician Automotive Used the software for: 6-12 months ### "Leapsome- The positive morale booster every company needs!" May 13, 2025 5.0 My overall experience with this software was 100% positive and I would definitely refer to any fellow businesses and/or family or friends. Pros I liked the simplicity of the software, the confidence booster it gives to fellow coworkers for there work performance. The positive feedback keeps them engaged in the program building there work performance up. Cons There wasn't really anything to dislike our company adopted well to the software and loved it. Review Source BL Billy L. Operations Law Practice Used the software for: 6-12 months ### "Leapsome - Perhaps too open ended?" October 18, 2024 3.0 Leapsome has a very high variety of features, and we needed a software that has a few things 1. Employee feedback and reviews 2. Employee and business goals 3. Employee learning development It does a large variety of things, and does them mostly well, but it is clear that a lot of the software is not very well thought out which causes me problems, as the admin. I am often left struggling to explain why something is one way, or why I can't do something I think seems obvious. Once you decide how to set it up and use it as you wish, it works quite well if you have an active admin. The company advertises the software as open-ended and to be used as you wish, but this creates a problem as when you try to do things your way you often find you run into problems that the designers hadn't thought of. Quite often I would try to do something one way, only to realise it wouldn't work for some odd reason and have to start back at square one. The customer support is very helpful when you do have a problem (and you probably will) Pros 1\. It is good as an employee database, you can store a lot of data about your employees 2. Leapsome works well together, all of the different modules operate together. for example, instant feedback can be referred to in a 121 manager review. Competencies reviewed on a manager review can also be reviewed in instant feedback. 3. Once you have the goals set up, they work quite well numerically - parent goals can have a number of child goals below them, and the average percentage completion of the child goals makes up the parent goals. This works well if your goals are strictly numerical 4. The review system works well, once it is set up. You can automate it so that review cycles go out with managers reviewing their subordinates on their competencies, and employees reviewing each other etc.. This all works quite well together, and in a review you can see past instant feedback (which is the way to give feedback outside of a review cycle) 5. The customer service is very nice and helpful, and have helped me work through complex problems on numerous occasions In fact, the instant feedback feature is probably the most useful feature for us, despite it being the simplest. Cons 1\. The 'learning' module leaves a lot to be desired. The due dates work weirdly, which is hard to explain if you have never used it but it's basically a non-feature - the due dates do not really work. The UI/UX of completing a learning 'path' (as they call it) is quite poor. It is very basic and the only real customisability you have is a rich text editor. That's it. There is no option to add a preview image for an article for example. The quizzes are very basic in the options you have - they must be multiple choice, and the answers must be text. All you can change is the amount of correct and incorrect answers. The 'tasks' are just a check-box. That's it. 2. Goals I wanted to set 8 different numerical goals for each employee at my company, which update weekly with their progress. We have the numerical data. But, the only way on Leapsome to update a goal is to do so manually - there is no API. So, I am forced to manually update all the goals every week (in the hundreds). This is a waste of my time but necessary Review Source Tiffany S. Database administrator Logistics and Supply Chain Used the software for: 2+ years ### "Amazing as it is." December 19, 2024 4.0 Pros I love interactive survey in leapsome which enhance engagement between employees Cons Integration to other tools is hectic and sometimes need extra technicality. Review Source CB Christoph B. COO Hospitality Used the software for: 6-12 months ### "Easy to deploy and simple to use, flexible tool" May 12, 2025 4.0 Deployment within the organization was simple, little to no resistance and usability is self explanatory. Pros Usability for reviewee and reviewer is much improved and still simple enough despite the ability to custom / select / adapt the product ot the organization's needs and structure. Cons The various tasks and steps are managed and tracked a bit too granular. With a growing organization, this becomes quite long and a bit less structured. Switched from [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Culture Amp was too complex to keep an overview about the performance cycles, the questionaires, surveys and the development of the results over time. Review Source VR Verified Reviewer Customer service Information Technology and Services Used the software for: Less than 6 months ### "Leapsome overview" July 12, 2025 5.0 Pros Leapsome has intuitive and user-friendly interface. It's flexibility and simplicity allows to engage between management and employees, leave reviews and build a personal development plan. Cons All features provided by Leapsome are pretty straight forward. I did not encounter any functional or ux issues with this platform. Review Source NP Nisha P. BDE Information Technology and Services Used the software for: I used a free trial ### "Leapsome review" May 12, 2025 5.0 Customer support is quick and best solution for employees. Pros Flexibility and Customization: Leapsome offers a range of features, some users feel there's room for more customization in areas like OKR configurations and automated messaging. Cons Integration is limited: I have noted that Leapsome's integration with other programs is limited. Review Source AG Alex G. Finance Manager Financial Services Used the software for: I used a free trial ### "Leapsome to leap some " January 2, 2025 5.0 It is overall a very good program that can lead to better performance within your business Pros Best program to use for OKR Management and Performance! I love how we are able to track meetings and have better customer engagement within the program Cons It has a lot of information so it might be a bit overwhelming to look at Review Source MS Mikaela S. Assistant Manager Consumer Goods Used the software for: Less than 6 months ### "I would recommend Leapsome! " March 26, 2026 5.0 Using Leapsome is great! I very much enjoy the platform, I think it is amazing and would definitely recommend! Pros Leapsome has been great to work with! I’ve enjoyed the platform very much and it’s super simple to use! Cons While using Leapsome, I’ve actually had no issues. My experience has been great and I have no complaints. Review Source cM colton M. lock room and receiving Building Materials Used the software for: 6-12 months ### "Amazing Product" January 2, 2025 5.0 My overall experience with this platform has been great, the simplicity is a major plus. Pros Everything that i need, all in one place Cons Honestly there was not anything that i disliked about this platform Review Source MM Marjo M. IT Manager Media Production Used the software for: 1-2 years ### "Leapsome - Great Features and Very Helpful" September 7, 2024 5.0 Pros First, I like that Leapsome easily integrates with other applications. Leapsome makes handling engagement surveys and also onboarding easy. It is also an amazing learning solution. Cons I find all features of Leapsome amazing and no complaints. Review Source AG Ashley G. CEO Accounting Used the software for: Less than 6 months ### "Very good!" May 12, 2025 5.0 Very good experience! Will continue to use and recommend to others Pros Very easy to use! Able to navigate very well Cons There was nothing about the programme I didn’t like Review Source sA sasank A. Network Engineer Computer Hardware Used the software for: I used a free trial ### "A Comprehensive Tool with Room for Improvement" May 12, 2025 4.0 Pros One of the standout features of Leapsome is its comprehensive performance management system, which seamlessly integrates continuous feedback, performance reviews, and goal setting to align individual performance with company objectives Cons initial setup and customization of Leapsome can be time-consuming and may require a significant amount of effort to tailor the platform to specific organizational needs Review Source JP Jess P. Art director Entertainment Used the software for: I used a free trial ### "Decent platform - limited features" December 23, 2024 3.0 Pros Decent UI but doesn’t do everything that we need it to Cons Limited range of features available - needs a range of content available already Review Source AP Alicia P. Receptionist Government Administration Used the software for: 1-2 years ### "Leapsome Learnsome" January 3, 2025 3.0 I interacted with this software when I worked as a representative. Pros The database offers many modules and it is very user-friendly. Cons It takes a while to do the initial setup. Review Source SM Soundariya M. Technical Lead Computer Software Used the software for: I used a free trial ### "Improve Interactions" December 19, 2024 5.0 It Offers powerful platform for improving employee performance and interactions. Pros The 360 feedback and performance review system stands out most and OKRs management tools are fantastic for aligning contribution. The survey provides to improve employee satisfaction. Cons Pricing is higher for small business and startups. Review Source HB Henri B. Peoples ops Food & Beverages Used the software for: 1-2 years ### "Top pour un bon suivi" December 16, 2024 5.0 Pros Grâce à leapsome on a reusie a suivre facilement les évaluations de nos collaborateurs Cons Peut être un peu trop de mail de relance Review Source AT Anjum T. BI Engineer Information Technology and Services Used the software for: 6-12 months ### "Really good for Employee evaluation and appraisals" September 23, 2024 4.0 Pros Tracks the progress, onboardings and employee development really good. Cons I think it has very limited functions and can be improved Review Source Alejandro N. CEO Investment Banking Used the software for: 6-12 months ### "Una plataforma escalable para RRHH" June 7, 2024 5.0 En general luego de la primera etapa de pruebas de aciertos y errores si es muy potente. Pros Me gusta la forma que integra los objetivos de la empresa con la evaluación de desempeño, la posibilidad de consolidar toda la información clave para el desarrollo del personal. Cons La configuración inicial nos ha costado tiempo, el acompañamiento inicial es muy general. Eso ha sido lo más difícil Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday funciona bien pero para otras cosas. Review Source AA Abdul-Gafar A. IT Systems Administrator Computer Software Used the software for: Less than 6 months ### "Useful Performance management tool" November 13, 2024 5.0 Pros I really like the user interface and the way things are set up in Leapsome Cons can't think of anything negative, it does exactly what it's supposed to do Review Source NR Nina R. Senior People Operations Manager Internet Used the software for: 1-2 years ### "Leapsome gave us a way to hold 360s that worked with our unique company structure" September 2, 2020 5.0 Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged. Pros The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful. Cons We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/) Reason for choosing Leapsome What mainly convinced us was the great customer service. They even implemented one small feature request we had during the sales cycle with us, when we were not even a customer yet. This made the decision! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.