# Page 7 | Navan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Navan the right Travel Management solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169591/TripActions/reviews --- Navan 4.6 (210) [View alternatives](https://www.capterra.com/p/169591/TripActions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Navan ## Showing most helpful reviews Showing 151-175 of 210 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LW Lydia W. Associate Director Recreational Facilities and Services Used the software for: 6-12 months ### "Trip Actions review" February 24, 2020 4.0 Pros Ease of using the app. I also enjoy that you can book personal or professional trips. Cons Not really the softwares fault...but a con is not having all the options available to us because it is outside our companies policy regarding timeframe Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Our company switched, but I prefer the ease of TripActions Review Source SF Stephen F. Account Executive Sports Used the software for: 1-2 years ### "TripActions Review " July 23, 2019 5.0 Pros The simplicity - Very easy to navigate through Cons I have never had a bad experience with TripActions - Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) I wasn't the decision maker for this - Review Source Bill K. Large Enterprise Account Manager Information Technology and Services Used the software for: 6-12 months ### "Overall Experience" July 16, 2019 5.0 Pros Ease of Use when booking a hotel and or flight. Cons The manual process of working with Southwest Airlines. Review Source SG Susana G. Sr. Experience Designer Design Used the software for: Less than 6 months ### "Get paid to save money!" July 16, 2019 5.0 I appreciate the real-time customer support via chat. The site is very easy to navigate, my personal information is easy to update (plus add new memberships), and it's clear to see if your searches are within company's pricing policy. Pros Rewards, I've never been incentivized to save money by choosing a cheaper hotel or flight. Also, the integration with the iPhone app. I love that all my flight tickets, hotel and car are in own place, easy to find. Cons No price matching. I've found hotels that are a few hundred dollars less and I wasn't able to buy for the price on TripActions. Review Source VR Verified Reviewer Software Engineer Retail Used the software for: Less than 6 months ### "TripActions Review" April 29, 2019 4.0 Overall experience using TripActions has been really good. I would definitely recommend it to my colleagues. Pros It is very user friendly and easy to navigate. It also has rewards for saving employer money. It has the ability to customize the trip to our preferences such as departure time or airline. Cons TripActions needs to increase its partnership to cover more major airlines. Would be better to have more information regarding places to stay that can justify their ratings. Review Source VM Valeria M. Admin Assistant Oil & Energy Used the software for: Less than 6 months ### "Makes booking easier" July 25, 2019 5.0 Pros TripActions makes booking hotels and flights for my employees very easy Cons The cost is not always the least expensive for the flights Review Source MR Morgane R. Customer Success Manager Internet Used the software for: Less than 6 months ### "Très bon outil de réservation de voyage, gain de temps assuré !" December 7, 2023 5.0 Pros La réservation se fait en quelques clics, tout est paramétré par notre entreprise, et c'est très simple de retrouver ensuite les factures. Possibilité également de réserver des chambres d'hôtel pour plusieurs ! Cons le temps de chargement de l'app peut parfois être un peu long ! Review Source VR Verified Reviewer Sr. Director of Business Development Internet Used the software for: Less than 6 months ### "What an amazing travel tool!" May 14, 2019 5.0 Pros TripActions has made booking travel so much easier! It is amazing where I can earn Amazon Rewards while booking travel I normally would take for my business trips. I am also a fan of how they can ingest all of my Frequent Flyers, Hotels, etc. to match up where I will get the best pricing for reward. Cons The initial set up of inputting all of my rewards cards was a pain and I have found the customer support chat NEVER works. Review Source SS Saumil S. Engineer Computer Software Used the software for: 6-12 months ### "Easy to use" July 16, 2019 5.0 Pros UI is very easy to navigate and the customer support is really good with quick response and feedback loop. Cons Sometimes you can get cheaper fares outside Review Source SO Scott O. Sales Telecommunications Used the software for: 1-2 years ### "TripAction is a must" July 16, 2019 5.0 We were running through the SF airport and our gate kept changing and the TripAction app didn't skip a beat... always updated the flight into in real-time. Pros \-The real-time updates (flight status updates, gate changes, etc) -All in one place (hotels, flights, etc) -Easy to apply reward IDs Cons Do not have any complaints as of right now Review Source TD TJ D. Account Manager Information Technology and Services Used the software for: 6-12 months ### "TripActions makes traveling easy" July 23, 2019 5.0 Overall, it's been great and has made planning travel much easier. Pros It's very easy to navigate and it finds great options. Cons I wish you could include corporate codes to offer discounts at specific hotels. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Coming to a new company and I'm very happy about it. Review Source ZK Zach K. Director Computer Software Used the software for: Less than 6 months ### "Beautifully designed travel booking site with performance to back it up" March 9, 2021 5.0 To date, TripActions provides the best online travel booking experience. Pros The user experience is excellent, from the fast onboarding time, to searching for travel options, to the friendly and omnipresent support chat. There's even a gamification aspect where you can select lower cost options and get rewards for saving the company money. Most importantly, the search is very comprehensive and there are many selections to choose from. Support is also amazing and can help with booking or other issues. Cons The expensify integration is pretty basic, would have liked to see deeper integration. Occasionally you'll see some oddities when it comes to pricing. TripActions pulls from a number of different sources to find hotel options, it would be nice if you could filter the sources from the options page. Review Source SS Sidney S. Sales Industrial Automation Used the software for: 6-12 months ### "TripActions Pros and Cons" July 16, 2019 4.0 Pros I like how your software has an app that makes booking trips on the go very easy. You always have a lot of options available. I was surprised by the number of high-end hotels that have deals. Makes traveling a lot easier when you are gone most of the month. Cons When I need to book a multi-city flight, This is usually a complicated process with the times you offer. Booking hotels is easy, but I think flight options need to be better. Review Source TB Taylor B. Enterprise Account Executive Financial Services Used the software for: 6-12 months ### "Wouldn't use another tool" July 16, 2019 5.0 TripActions saves me time which is the most valuable thing to me. Pros I can't tell how much I value someone taking care of my travel. Last month I needed to change my reservation and within a matter of 2 minutes, TripActions had it taken care of. You hear a lot of companies that are "customer-obsessed" or "customer-focused" but TripActions is the only company to show me that. Cons I wish I could book personal travel the same way I book corporate travel. Review Source TH Tiago H. Support Analyst Information Technology and Services Used the software for: Less than 6 months ### "Honest and Quality" July 16, 2019 5.0 The software and the support is very effectiveness and helpful. Pros I used TripActions for manage my trip. Me and my friends had 4 flights each one, so we need to contact the support to help us to mark our places, the support team attended us in an amazing way, with very attention, friendly and effectiveness. I am very satisfied with the service. Cons The first time I used, I had some difficult to see my dashboard flights with an adaptation in the timezones, but it was quickly resolved. Review Source TO Temitope O. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Awesome booking app" July 16, 2019 5.0 My company uses this app a lot for booking of staff trips and I use it to book my trip to New York September last year. I can say the app is awesome and friendly. Pros I like the ease of booking of travel and a timely reminder on the bookings Cons I don't any cons yet. Maybe with time, I can bring out the cons Review Source ST Susan T. Support Computer Software Used the software for: 6-12 months ### "Easiest travel site I’ve ever used" July 16, 2019 5.0 Pros The site is Clear, simple, easy to use & fast Cons No cons to report at this time. I don’t have any issue Review Source LW Lisa W. Video Producer/Manager Education Management Used the software for: 6-12 months ### "Excellent" March 2, 2020 5.0 Pros The software is VERY easy to use and intuitive. When I have had an issue with a hotel or reservation, the instant chat was most helpful and the customer service reps immediately took care of my issues! Great all around! Cons Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them. Not a big deal. Review Source VE Veronica E. Associate Producer Telecommunications Used the software for: 6-12 months ### "Peace of Mind for Growth and Scale" July 30, 2019 5.0 I like it. I think it's a good way to manage corporate travel expenses. It's easy to use, customer services always is there to help and try to find you the best deals Pros The rewards program. I like the fact that I can plan my entire trip for all my coworkers on one platform. Cons When I want to book a flight sometimes it shows up as sold out. I have to refresh the page or reach out to a Customer Rep for them to do the purchase for me. Review Source TB Tammy B. Manager, Customer Success Computer Software Used the software for: 6-12 months ### "TripActions is Fantastic" July 16, 2019 5.0 TripActions has been very easy to use and allows me, and my team, to stay within our company policies without doing anything outside of TripAction. The mobile app makes it extremely easy to access all trip information as well. Pros The ease of access to my itineraries as well as the ability to book colleagues travel at the same time to ensure flights/hotels are the same. Cons I have yet to find anything that I don't like about TripAction. Review Source SL Shana L. Account Manager Accounting Used the software for: 1-2 years ### "Quick and Easy Travel Booking/Management " August 6, 2019 5.0 The Customer Support has been outstanding, any issues I've had have been quickly resolved with great professionalism! Pros I can quickly view flights and travel options and filter the results as needed. Cons I wish it were easier to compare flight side by side. Review Source LG Levi G. Account Executive Education Management Used the software for: 1-2 years ### "Ease of Use" February 14, 2020 5.0 Pros Ease of use. I love the ability to use the platform for both personal and business use cases. Cons There wasn't anything that really stuck out to me as being 'bad'. UI is nice and sleek. Easy to use on mobile and desktop. Review Source ZG Zach G. GM, Global Supply Management Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Love TripActions!" July 17, 2019 5.0 Corporate travel tool, really enjoyable user experience Pros Really enjoy the easability and simple travel bookings Cons Their is sometimes a need to pay out of pocket for hotel requirements, which I believe is likely an internal problems Review Source LB Linda B. Support Development Coordinator Computer Networking Used the software for: 1-2 years ### "Love the reminders " March 2, 2020 5.0 I love it!!! Easy to use, having the information at my fingertips is the best. Pros I love the reminders and ease to pull up my trip information. Cons Currently I do not see anything that requires change or room for improvement Review Source VR Verified Reviewer Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Would recommend " July 25, 2019 5.0 Pros My job uses this for booking travel. It takes you from flight/car to hotel options seamlessly and links with your company's expense platform so you can get your money back quickly. I think it's great! Cons There was hardly a learning curve at all. I wouldn't even count it as one. The software it great. Review Source Similar Products Featured