--- title: "Gaviti Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Gaviti the right Accounts Receivable solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169544/Gaviti/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Gaviti 4.5 (91) [View alternatives](https://www.capterra.com/p/169544/Gaviti/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Gaviti Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews TM Tyler M Accounts Receivable AnalystComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “One of the biggest benefits is that Gaviti automates invoice follow-ups, reminders, and collections workflows so we don’t have to manually chase payments.“ January 5, 2026 LA Lenora A Office ManagerReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “System does NOT show the TRANSACTION numbers from online payments and does not show when acct has a CREDIT balance“ December 5, 2024 sw shayla w account receivable specialistAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “It streamlined collections, improved visibility into aging and customer communications, and helped me manage accounts more efficiently“ December 31, 2025 JK Jodi K Billing CooridinatorConsumer Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Creating reports is not the simplest.“ January 9, 2026 sw shayla w account receivable specialistAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “The automation features reduced manual follow-ups, while still allowing room for personalized outreach when needed.“ December 31, 2025 TM Tyler M Accounts Receivable AnalystComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I feel limited on the reporting capabilities of gaviti.“ January 5, 2026 TM Taylor M Credit Collections AnalystAccounting, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “My overall experience with Gaviti has been positive. Although there have been some hiccups with data displaying correctly within the dashboard, the product has been easy to use and the detailed note taking, scheduling, and reminders have been a great improvement over our previous platforms.“ December 1, 2025 TM Tyler M Accounts Receivable AnalystComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Deep analytics is difficult and not intuitively navigable.“ January 5, 2026 ## Showing most helpful reviews Showing 1-25 of 91 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Billing Cooridinator Used the software for: Less than 1 year ### "Gaviti Review " January 13, 2026 4.0 I like the program. As stated it is easy to look up invoices, can find by invoice #, account, or our sales order number. Would recommend to others. Pros Pretty simple to view and navigate. We can add notes to invoices and actually do multiple notes to mulitple orders at the same time. Cons Reporting - could be confusing. Creating reports is not the simplest. It may be the filters we have set up but not very user friendly. Review Source TM Tyler M. Accounts Receivable Analyst Used the software for: 1-3 years ### "My Gaviti Review." January 7, 2026 4.0 Gaviti overall is a great product. It automates invoice followups, integrates relatively well with most external ERPs and overall improves organization efficiency. Pros One of the biggest benefits is that Gaviti automates invoice follow-ups, reminders, and collections workflows so we don’t have to manually chase payments. This saves tons of time and reduces errors. Cons I feel limited on the reporting capabilities of gaviti. Deep analytics is difficult and not intuitively navigable. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) We needed a product that streamlined our automation process. Sending emails automatically is huge. Review Source Account Receivable Specialist Used the software for: Less than 1 year ### "Gaviti Fits" January 7, 2026 4.0 Overall, Gaviti has fit in with my daily responsibilities. It has been easy to use and provides the information I need daily to contact my customers. Pros Having it set to automatically reach out to past due customers, multiple times if necessary. Being the AR person, having a report that list all open invoices and/or customers with a balance with the contact info allows my day to go more smoothly. Additionally, having the ability to add notes while speaking to customer or setup payment plan/promise to pay cuts down on time. Cons When a payment plan or promise to pay is setup, it would be nice if this info would automatically email the customer. If it could be emailed, it would be helpful to have a template with instruction/explanation with reply demand in place. Also, I work in Gaviti daily, and it tends to be very slow quite often. Review Source Bookkeeper Used the software for: 1-3 years ### "Overall Perk" January 7, 2026 5.0 being able to have everything in one portal is useful especially it all goes to the diocese for all there payments Pros Gaviti is very beneficial for keeping organized with the monthly payouts to the several invoices due to the diocese. I am able to pay the payment and see it debited next day without fail and keep records up to date Cons i cannot view what to pay b/c i only have a small section of the page to view it. thats the most annoying part. Review Source Accounting Used the software for: Less than 1 year ### "Transit Tech review" January 6, 2026 4.0 I'm impressed w/ the automated capabilities and the time it has saved. I love the notes w/ dates etc. Overall I am very happy w/ Gaviti. Pros I really like the automated workflows to customers. I like the notes name and date stamped. Basically, it's on autopilot and that's awesome Cons My main complaint with Gaviti is the lagging. A lot of times we are waiting for it to quit spinning and pull up what we need. I don't know if it's because we have so many companies. Review Source shayla W. account receivable specialist Used the software for: 1-3 years ### "accounts recievable" January 6, 2026 5.0 Overall, my experience with Gaviti was very positive. It streamlined collections, improved visibility into aging and customer communications, and helped me manage accounts more efficiently Pros What I liked most about Gaviti was how it streamlined the entire collections workflow in one place. The automation features reduced manual follow-ups, while still allowing room for personalized outreach when needed. I also appreciated the real-time visibility into aging, disputes, and customer touchpoints, which made it easier to prioritize accounts and stay organized. Overall, it helped improve efficiency, accountability, and consistency across the AR process Cons The main drawback for me was the initial setup and learning curve. Configuring workflows and reports to match more complex customer requirements took some time Review Source Operations Director Used the software for: Less than 1 year ### "asked me to review this" January 6, 2026 2.0 I am using this because of one of our supplier's decision to use this. I don't utilize this for my own business but only to pay my supplier. Pros I like the ability to look up my bills and see what I owe prior to the bills being loaded into my online payment portal. Cons I can hardly see the bills with the way they are listed at the bottom. It doesn't even show the entire line and then you have to scroll. Review Source Thomas L. Accountant Used the software for: Less than 1 year ### "A Great Tool" December 2, 2025 5.0 Overall, been very pleased. Having Gaviti as a tool has help me immensely when it comes to multiple parts of my job. Pros The interface is so user friendly. I just started my position and this has been a great help to providing quick and detailed insights Cons Trying to change the automatic email settings. Sometimes notifications go out to customers that should not. Review Source GB Gabriella B. Staff Accountant Used the software for: Less than 1 year ### "Amazing for Collections" December 2, 2025 5.0 Gaviti is so awesome. It not only helps our accounting team but Sales as well. Easy to use and helpful Pros it has helped us clear up our collections so much and allows a lot of correspondence from customers. Cons The aging is counted from due date and not actuals days aged. It does not match any other reports from other accounting software. Review Source Credit Collections Analyst Used the software for: Less than 1 year ### "Gaviti User Review" December 2, 2025 4.0 My overall experience with Gaviti has been positive. Although there have been some hiccups with data displaying correctly within the dashboard, the product has been easy to use and the detailed note taking, scheduling, and reminders have been a great improvement over our previous platforms. Pros Ease of use. Reporting. Note taking features. Learning curve. Invoicing. Accounting and Bookkeeping. Cons Functionality. Inconsistent data display. Implementation. Missing / conflicting account information. Review Source Lorvy L. Administrator Used the software for: 1-3 years ### "Gaviti is a star!" June 24, 2025 5.0 Gaviti is such a time saver! It indeed helped me do my job a lot easier, faster, and more efficiently. Pros I just love the number of things it can help me do faster to make work a lot easier and more efficiently. Cons Generating reports can be a bit very detailed and can take a lot of steps to filter and complete. It also does not allow me to copy from fields. Review Source Response from Gaviti July 8, 2025 Hi Lorvy, We’re glad to hear that Gaviti has helped streamline your workflow and improve efficiency—making your job easier and faster is exactly what we aim for. We appreciate your note on the complexity of generating reports and the inability to copy from form fields. We’ve submitted a feature request for copy functionality to be added to form fields, as we understand how useful this can be. Additionally, we’re excited to share that Gaviti now offers AI-assisted report generation to help simplify complex reporting tasks and reduce the number of manual steps needed. This enhancement is part of our ongoing commitment to improving user experience and efficiency. Thank you for taking the time to leave a review. AW Amy W. Collections analyst Used the software for: 1-3 years ### "Its ok. Wish it was better." June 22, 2025 4.0 I am in the middle with this produce. I like the concept but wish it worked better. It should interface with salesforce so we do not have to touch it. It should also keep our internal contacts instead of me having to fix them all the time. Pros Automatically sends invoices and reminders. I also like the reporting part of it were i can log on and run a spreadsheet to check my open invoices. Cons Have to fix the it all the time and cooperate has to load the invoices making it not automatic. I have to touch it too much. Review Source Response from Gaviti July 10, 2025 Thank you for your feedback, and we’re truly sorry you’re experiencing these issues. None of these problems should be happening, and we completely understand your frustration—especially given how important automation and reliability are in your workflow. We want to highlight that our platform does have an integration with Salesforce, which should help reduce the need for manual intervention, especially when it comes to syncing contacts and automating invoice processing. If this isn’t functioning as expected for you, our team would love the opportunity to investigate and get it working smoothly. Please don’t hesitate to reach out so we can make this right. Thank you for taking the time to leave a review. CEO Used the software for: 1-3 years ### "Just What We Needed" June 22, 2025 5.0 As a CEO, Gaviti had been a game changer! I can see how we are doing at a glance. I can see who the biggest late paying clients are and manage them better. Pros The way it tracks our staff's efforts to collect money and control the pipeline of aged invoices. Way better than spreadsheets. Cons I wish it had more robust reporting. Sometimes, for our clients, we need to tell a story. For instance, if I could track the receivable aging pipeline over time I could show how good things look now comapred to when we started using Gaviti. Review Source Response from Gaviti July 13, 2025 Thank you for the thoughtful feedback! We're excited to hear that Gaviti has been a game changer for you—especially in tracking team performance and managing aged receivables more effectively than spreadsheets. That visibility is exactly what we aim to deliver for leaders like you. On the reporting side, Gaviti includes fully customizable reporting tools and an AI-powered report builder so you can create nearly any report you need, including historical views of your receivables aging pipeline to tell a compelling before-and-after story. If you'd like help setting this up or tailoring reports for client presentations, your company’s dedicated Customer Success Manager will be happy to assist you. Thank you for taking the time to leave a review! Accounts Receivable Specialist Used the software for: Less than 1 year ### "New to GAVITI - good experience so far" June 20, 2025 5.0 For the two weeks my company has been using, very pleased. Quick to understand screens. I may not need all the extra information on the dashboard, but, that is how it was set-up by management at my company. Pros Excellent assistance via \[sensitive content hidden\] in Israel with all our company questions. Easy to enter notes whether customer or invoice. Cons When the invoices are emailed to our customers, our customers often "short pay" an invoice, and Gaviti doesn't understand that an invoice could be under appeal, etc. Also, many of my customers are called, and the general email says they are not responding to a previous email. Review Source Response from Gaviti July 8, 2025 We’re thrilled that Gaviti has been easy to use and helpful in tracking customer and invoice notes. We're even more thrilled that you are happy with our customer support. Regarding your comments about short payments and invoice disputes: we completely understand how important it is to account for these situations. Gaviti’s workflows can be customized to recognize and adapt to partial payments and disputes, ensuring that follow-up actions reflect the true status of the invoice. Additionally, we offer a dedicated dispute management product that helps teams track, process, and resolve invoice disputes in a streamlined way. If you would like help updating your workflows or are interested in Dispute Management, please reach out to your company's dedicated customer success manager. Thank you for taking the times to leave a review. NN Natasha N. Customer Service Associate Used the software for: 3-5 years ### "Gaviti Overall " June 23, 2025 5.0 I have been using Gaviti for a couple of years now. I personally like that my invoices can be setup as I need them to be, whether that be automated, or special handling, along side, sending out reminders. Pros I absolutely love the automations of these site. Helps keep me free and focused on more important things. Cons I have not found any dislikes with the system personally. Gaviti works as I think it should, as it is a great tool and great functions. Review Source Response from Gaviti July 10, 2025 We're thrilled to hear that Gaviti has made a meaningful impact on your day-to-day work, helping you stay focused on what matters most. It's great to know that our flexible invoicing and reminder tools are delivering the value you expect. We especially appreciate your long-term support over the past few years—it means a lot to us. Thank you for taking the time to leave a review. AR Manager Used the software for: Less than 1 year ### "AR Manager" June 23, 2025 5.0 So far my experience has been very positive. As stated, it has saved my team several hours and has allowed us to reach all of our customer base instead of just high dollar accounts. I would recommend Gaviti to other companies. Pros Gaviti is user friendly and easy to learn. Gaviti's automatic communication to customers has saved so much time for my team from sending out manual emails. Cons I wish the activity under the invoice was listed under the notes, such as when a pre-due or past notification has been sent. Instead you have to look at the notes to see what the AR Rep is doing then under Activity to see the emails. It would save me time from having to look under two tabs to see the whole picture. Review Source Response from Gaviti July 20, 2025 We're thrilled to hear that Gaviti has been a user-friendly and time-saving solution for your team — especially in reaching your entire customer base more efficiently. We appreciate your suggestion regarding viewing activity and notes together. While those tabs currently serve distinct purposes, please note that Gaviti’s views are fully customizable, allowing you to tailor your screen setup to better suit your workflow and preferences \[3\]. If you’re not seeing all the information you need in one place, we encourage you to reach out to your dedicated Customer Success Manager, who can walk you through customizing the view to help streamline your experience further. Thank you for taking the time to leave a review. AP Adeajai P. Accounts receivable Analyst Used the software for: 1-3 years ### "Streamlined and Efficient Collections with Gaviti" March 26, 2025 5.0 Overall, my experience with Gaviti has been really positive. It’s made the collections process so much more streamlined and efficient. The platform is easy to navigate once you get the hang of it, and I love how automated reminders and follow-ups take a lot of the manual work off my plate. It’s helped me stay organized and has improved our cash flow by staying on top of overdue invoices. Pros The platform is intuitive and saves a lot of time with automating reminders and follow-ups, so I don’t have to keep track of everything manually. I also appreciate the customizable workflows—it feels like it’s really tailored to how I work. Plus, the ability to integrate with other tools we’re already using makes everything run more smoothly. It just takes the stress out of managing receivables. Cons It took a little time to get fully comfortable with all the features, and I wished there was a bit more guidance or tutorials to speed up that learning curve. Review Source Response from Gaviti March 31, 2025 We're delighted to hear that Gaviti's automation features and customizable workflows have streamlined your collections process and reduced the manual effort involved in managing receivables. Our platform is designed to integrate seamlessly with various tools to enhance operational efficiency, and it's gratifying to know this has alleviated stress in your receivables management.​ We acknowledge that becoming fully comfortable with a new product takes time To assist with this, our Help Center offers a range of resources, including video tutorials on topics like workflow training and credit management. Also, every Gaviti has a Dedicated Customer Success Manager wo is always happy to explain things to you. Thank you for taking the time to leave a review! BR Bart R. Director of Financial Services Used the software for: Less than 1 year ### "Great performing, value based automated collection tool" December 20, 2023 4.0 Very positive and would recommend to any company looking for an automated collection tool that does not cost an arm and a leg but delivers what was promised. Pros Easy to use, quick setup, user customizable and delivers on promises. Cons Not much - overall product works well. I do wish for user customizable dashboard where we can setup our own metrics. Alternatives considered [Upflow](https://www.capterra.com/p/193097/Upflow/)[HighRadius Accounts Receivable](https://www.capterra.com/p/127948/ReceivablesRadius/)[Versapay](https://www.capterra.com/p/164271/VersaPay-ARC/)[MY DSO MANAGER](https://www.capterra.com/p/144403/MY-DSO-MANAGER/)[Quadient Accounts Receivable](https://www.capterra.com/p/213360/YayPay/) Reasons for choosing Gaviti Price was very competitive, the interface was clean and easy to navigate and the overall ease of use. Review Source Response from Gaviti December 20, 2023 Thank you for the very nice review Bart. We are so happy that you are finding Gaviti valuable and easy to use. I am also happy to tell you that Gaviti users actually CAN create their own dashboards AND their own custom field metrics. - Please reach out to your customer success manager for more information. Hannah C. Account Receivable Used the software for: Less than 1 year ### "Overall okay, speed issue" September 3, 2024 3.0 I have had a good experience with all of the features, I am not complaining about any features, I love all it has to offer. The speed is just a bit of an issue when it takes 10 minutes to save one note. Pros I like how it localizes all of our information in one place and everyone can see notes. Cons It is extremely slow during business times (I understand that the time is heavy on the server, but I feel as though it should function a bit better given the nature of gaviti) Switched from [Infor CloudSuites (M3)](https://www.capterra.com/p/276113/Infor-M3/) It was an upper mgmt executive decision due to more funcionality. Review Source Response from Gaviti September 8, 2024 I have good news. We just made some updates to the system which should help improve the speed and lagging. Thank you for taking the time to write a review! VP Finance & Controller Used the software for: Less than 1 year ### "Issuer Direct Corporation" September 1, 2022 4.0 We have been using Gaviti for about 3 months now and have seen improvement in collections and communications with customers. Our implementation manager, \[SENSITIVE CONTENT\] was excellent and has been very helpful in getting us up and running. Pros The software was easy to use and implement Cons Some of the features of marking promises to pay, responding to emails within Gavit can be a little cumbersome. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[Quadient Accounts Receivable](https://www.capterra.com/p/213360/YayPay/) Reasons for choosing Gaviti Demo was good and looked easy to use and checked all the boxes we were looking for within our budget. Review Source AR Specialist Used the software for: Less than 1 year ### "Justice's Review" June 23, 2025 5.0 Pros very fast and easy to use. Great way to keep on top of all your work. Great way to stay on top of your invoices. Cons wish it would be able to send email to several people instead of just one when sending out the automated emails. Review Source Response from Gaviti July 20, 2025 We're glad to hear that Gaviti is helping you stay on top of your work and invoices with ease. Regarding your concern — we're happy to share that it is possible to send automated emails to multiple recipients. This feature is supported and can be customized based on your workflow needs. If you're unsure how to configure this, please don’t hesitate to reach out to your dedicated Customer Success Manager for guidance — they’ll be more than happy to assist! Thank you for taking the time to leave a review! VP, Finance and HR Used the software for: Less than 1 year ### "Happy to use Gaviti" June 20, 2025 5.0 It has been a good experience. I can always check status of invoices and use it as a vendor statement to reconcile to our payables and get copies of anything we're missing. Pros Organization of vendor invoices and ease with which to pay them. I can always check status of invoices and use it as a statement to reconcile to our payables. Cons I have none. I only use it to pay vendor invoices, but I have no cons to speak of using it in that manner. Review Source Response from Gaviti July 14, 2025 Thank you for sharing your positive experience with Gaviti! We're thrilled to hear that the platform makes it easy for you to manage vendor invoices, check statuses, and reconcile statements with your payables. It’s great that you’re leveraging Gaviti’s features to maintain visibility and control over your invoice processing. Thank you for taking the time to leave a review. PW Pam W. Senior Account Rep Used the software for: Less than 1 year ### "Gaviti 2.0" March 25, 2025 5.0 Great.... allows me to keep up with my accounts. Pros overall layout ... color scheme The timeliness and tracking Cons Sometimes the bar coding is too much ... maybe thinner lines. Review Source Response from Gaviti March 26, 2025 Hi Pam - We are pleased to hear that Gaviti is doing it's job and is easy to use. About the bar coding, we are always trying to improve the product. If you have a suggestion, please reach out to your company's dedicated customer success manager. Much of our product development comes directly from customer suggestions! Thank you for taking the time to leave a review. Collections Specialist Used the software for: Less than 1 year ### "Thoughts on Gaviti" December 11, 2024 4.0 good experience with learning the program and still learning. open to learning as much as much as I can to aid me in being as efficient as possible in my role. Pros Easy to locate accounts, ability to review any and all notes from previous users to get a broader look at any prior or consistent issues. Also, can locate any additional contact information. Cons No negative opinions. I've only used this product for a about a year and still learning the ins and outs, but have no complaints about the program. Review Source Response from Gaviti December 18, 2024 Hi Kelly, We are so glad that Gaviti is helping you be efficient and work better. That is why we are here! Thank you for taking the time to write a review. Angi R. Accounts Receivable Used the software for: 1-3 years ### "Gaviti Review" December 15, 2024 5.0 Overall, it has been a great experience. Pros The dashboard is my favorite! The ease and convenience that the dashboard provides make outlining my day far easier than before. Cons I wish the login process would remember me. Review Source Response from Gaviti January 1, 2025 Hi Angi, Thank you for your kind words about Gaviti! We're thrilled to hear that our product has been helping make your day more productive—that’s exactly what we aim to achieve for all our users. To make logging in even easier, you can save your username and password on your login screen by updating your browser's autocomplete settings. Simply set it to fill the "username" field with your email address. As browser settings vary, we recommend checking your browser's help guide for specific instructions. If you need further assistance, please don’t hesitate to reach out to your company’s dedicated customer success manager—we’re here to help! Thank you for taking the time to write a review. -Sarah Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.