# Zoho Projects Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoho Projects the right Project Management solution for you? Explore 861 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169455/Zoho-Projects/reviews

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Zoho Projects

4.5 (861)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 19th, 2026

# Reviews of Zoho Projects

Ease of use

4.3

Customer Service

4.2

## Pros and Cons in Reviews

MEENACHISUNDARAM M

Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months.

“The integration of features such as timesheets, reporting, and task tracking facilitate effective project management, making Zoho Projects an ideal solution for teams seeking a comprehensive project management system.“

January 29, 2026

Rakesh A

CeoAccounting, 201 - 500 employeesUsed the software for: I used a free trial.

“Additionally, the mobile application is not as responsive or feature-rich as the desktop version, which can limit productivity when managing projects on the go.“

April 11, 2026

Rakesh A

CeoAccounting, 201 - 500 employeesUsed the software for: I used a free trial.

“The platform offers a comprehensive set of tools that make project planning, task management, and team collaboration efficient and well-organized.“

April 11, 2026

Jay B

OwnerAnimation, 2 - 10 employeesUsed the software for: I used a free trial.

“I disliked the UI creativity, there are lot of options but still it lacks that user friendliness of making task, sub task, task decscription and its confusing as compared to Asana as per UI is the concern, It should have a project briefing and atatchments module like Asana has at the start of the project.“

November 1, 2025

MEENACHISUNDARAM M

Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months.

“The tool's intuitive interface, customizable workflows, and robust reporting capabilities make it easy to maintain very complex projects.“

January 29, 2026

EZ

Eman Z

PMO excutiveManagement Consulting, 11 - 50 employeesUsed the software for: I used a free trial.

“Zoho Projects' drawbacks include a learning curve for advanced features, limited customization in lower plans, complex permission settings, mobile app limitations, occasional performance issues, minimal offline access, and integration challenges with non-Zoho apps“

November 28, 2024

CD

Carla D

Finance and Operations ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“For a marketing and creative agency such as ours, it enables us to run campaigns, log billable hours and assign tasks without feeling overwhelmed.“

June 8, 2025

JS

Jo S

ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years.

“The interface can feel dated in places, and some workflows take more clicks than they should.“

April 6, 2026

## Showing most helpful reviews

Showing 1-25 of 861 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alicia B.  
Executive Director  
Architecture & Planning  
Used the software for: Less than 6 months

### "Zoho Projects"

July 11, 2025

5.0

If you are happy to Google, a lot, when trying out Zoho, you will be pleasantly surprised. If you are adverse to Googling, you will struggle.

Pros

Functionality is great, it really caters for everything one can ask for. It helped us upgrade from a team of 2 to a team of 4.

Cons

Lack of physical support option. The different options and Zoho offerings is really confusing. There is a lack of physical support which adds to the frustration. I don't want to speak to someone online, I want someone the physically sit with me and show me how everything works.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Planyway](https://www.capterra.com/p/197375/Planyway/)

They didn't meet my requirement anymore. The business has grown and needed something more suitable.

Review Source

VR

Verified Reviewer  
Product Manager  
Automotive  
Used the software for: 1-2 years

### "Project management well made with the Zoho ecosystem"

September 24, 2025

4.0

We manage projects of development and consultancy with it, some development projects are connected to Sprints and the overall company is connected to the Zoho ecosystem, which is its biggest strenght.

Pros

Projects and tasks can be customised with a lot of detail. It's connected with the Zoho Suite and specially with Sprints and Desk/Bugtracker, which is great. If the team gets along with the "philosophy" it can track projects and costs in a very professional way. New UI is cool, much better than the previous one.

Cons

As all Zoho tools, it can be a little overwhelming to set-up properly, specially on your own without a consultant. If you want something very agile, like Trello, maybe it's not the best tool for you.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing Zoho Projects

As we develop software, we investigated Jira & Jira Core, but as we use the Zoho ecosystem, we finally used and Sprints.

Switched from

[Redbooth](https://www.capterra.com/p/114953/Redbooth/)

We needed more flexibility, and also because of the Zoho ecosystem that the company uses

Review Source

VR

Verified Reviewer  
IT Director  
Computer & Network Security  
Used the software for: 2+ years

### "Good solid system but lacks some features."

May 24, 2025

3.0

Overall good and workable system but has its pros and cons which users have to adapt and sometimes it is a little harder. Support is helpful but takes a while.

Pros

Great project organization with many options. Fast and modern interface. Logical setup of projects and tasks and users.

Cons

Missing project AI features and complicated setup once you have more than 10 projects. It takes a while to learn the in and outs of the system and to get setup. Some limitations exists when setting up templates.

Review Source

Sameer B.  
Designer  
Information Technology and Services  
Used the software for: I used a free trial

### "Best Zoho Project Management Software"

March 23, 2026

5.0

My overall experience in very Good. Smart way to manage project with milestone and employee performance in one place.

Pros

Simple UI with attractive Dashboard and all function available in one place. All features are use friendly.

Cons

In detail project management and available all options. Manage all projects in details in one click and Track full project.

Review Source

SB

Sara B.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Zoho Projects is totally a masterpiece, feature rich project management tool."

February 21, 2025

5.0

In our organisation we have a truly remarkable experience with as it offer features for managing our projects efficiently. The seamless integration with other apps we use is a great plus.

Pros

Love for project management, provide us with great UI and amazing dashboard that has everything we need for our projects.Breakdown complex tasks into simple one and assign members for quick follow up and completion before due date.Automatic reminders are available which is a huge plus.Provides tools like gantt charts and kanban boards for viewing tasks.I find it budget friendly with scalable pricing that's is no extra cost for features. Task automation is available for repetitive tasks.Built in chats ,comments and discussions forums allow real time communication and collaboration.

Cons

There is nothing that detests me from this platform, services are amazing and integration is easy.

Switched from

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)

Very cost effective and all -in-one pricing with powerful features.

Review Source

PB

Pippa B.  
Director facilitator  
Higher Education  
Used the software for: Less than 6 months

### "If only they could secure data "

November 4, 2025

4.0

It was great, except needs more security of data, I also found that I was constantly needing to buy addons. The modules didnt really talk to one another efficiently and there was duplication of purpose.

Pros

Detailed, efficient, affordable. Visually easy to navigate, current, support is good. Lots of scope.

Cons

Spam emails after signup, duplication of purpose of modules. Lack of consistency across modules. Having to pay for functions that should have been part of the original package subscription.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hubspot wasnt functional as a project management

Review Source

NM

Nazmeera M.  
Bookkeeper  
Retail  
Used the software for: Less than 6 months

### "Review Zoho Projects"

May 22, 2025

4.0

User friendly software - with lots of automation - the spreadsheets are a blessing as we usually do costings on excel

Pros

the workflow automation allows us to create rules to automate projects tasks. The spreadsheet upload is great to complete then convert to an invoice

Cons

the menu seems complicated - however i think if we go through it then we can learn from each fields the advantages

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Quickbooks was too complicated and features were limited

Review Source

BA

Bruno A.  
PMO  
Security and Investigations  
Used the software for: I used a free trial

### "First impressions"

February 26, 2025

4.0

A versatile and powerful tool, which brings competitive advantages with the competition in the market

Pros

Distribution of hours entered in the timesheet between employees and projects in an organic way

Cons

lack of testing or demo of the simplest licenses

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Zoho Projects

More functions and better integrations with 3rd party softwares.

Switched from

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Problems and inconsistency with timesheet

Review Source

SH

Supreme H.  
Owner  
Retail  
Used the software for: 6-12 months

### "PERFECT TEAMMATE"

February 3, 2025

5.0

it's a comprehensive project management tool that offers a variety of features to help teams plan, track, and collaborate on projects effectively. Users typically appreciate its user-friendly interface, flexibility in project organization, and the range of tools available for task management, time tracking, and reporting.

Pros

made managing projects a breeze and simple

Cons

user interface can be somewhat cluttered, making it challenging to navigate. Additionally, there might be a learning curve for new users due to the wide range of features available. Some also feel that the reporting options could be more robust.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Zoho Projects

Overall, the user experience may vary based on specific needs and team dynamics, but we found a valuable tool for managing projects efficiently.

Review Source

Carlos Z.  
CFO  
Alternative Medicine  
Used the software for: Less than 6 months

### "A hidden gem for managers"

November 12, 2024

5.0

Excellent software witha good price point for small companies.

Pros

This software has really important tools which can be found in other software but done in a really accesible, enterprise connected way. Our company uses several zoho tools which had become essential in our functioning.

Cons

A little bit difficult, it lacks the simplicity of software like Monday, but it's amazing in some other ways.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Zoho Projects

Beacuse it connects with other software from the same company, and every app they have, has a lot of effort, making it unique.

Review Source

Bradley J.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "A great product"

October 23, 2025

5.0

It is great software to use and it is always there for me to continue to use on a daily time and it works for all my side works

Pros

I have used many different software and I always go back to projects because using the zoho platform makes moving inbetween great.

Cons

I really don't have much of a con but I would say that one would be the fact i can not get it to intergrated with one of my softwares

Review Source

Amber L.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Another great Zoho option for small businesses"

September 7, 2025

5.0

It's very versatile for what's your business might need, offering a straightforward platform to do things like plan, track, and collaborate on projects.

Pros

impressed me with a lot of features that were designed to small and medium-sized businesses and offered affordable pricing.

Cons

The app has limited functions, only offering a few things that you can perform effectively on a mobile device.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best overall PM software"

November 13, 2025

5.0

Have been using it for over 2 years, and I cannot find a better replacement. Its a software that I can recommend to everyone.

Pros

This is a very versatile and easy to use sofware. While others are cluttered with automations, and many options that you will never use.

Cons

One improvement that can be made is to make the reminders option more accessible. Instead of going inside the task.

Review Source

sS

steve S.  
General Manager  
Construction  
Used the software for: 2+ years

### "will automatically assign an owner to a task upon status change"

July 24, 2025

5.0

overall I like the product and am not looking to switch to other software, I have 6 months or so ago looked at several programs and none had the key feature of leaving task unassigned until someone changes the status

Pros

what I like most about Zoho is the importing of tasks, very straight forward, and the one feature that is critical to my operation, is the ability to leave a task unassigned, then when an employee changes the status, it is assigned to them

Cons

Not a lot of automated reporting, nor do I see a way to automate exporting... for me it is just 'lazyness' but would ne nice to have

Review Source

Brian P.  
Sample  
Accounting  
Used the software for: 6-12 months

### "Love it - Great Tool"

August 14, 2025

5.0

Pros

It's a great tool to use and smooth eco-system that allows people to work in projects and CRM seamlessly

Cons

None - it is a great tool and all the online resources make it easy to learn and get the most out of the tool

Review Source

Aravind M.  
Head BP HR Gen Admin HSE IT and QMS  
Industrial Automation  
Used the software for: 6-12 months

### "Project Management Tool"

May 23, 2025

5.0

Its very good Tool for Project Management Lifecycle, we are getting all the data, related each Project

Pros

Its good & User Friendly, well designed for Project Management Milestone based Work Breakdown Structure.

Cons

Milestone based task assignment Task Delegation Productivity Tracker Easy accessibility Fully dynamic

Review Source

TG

Tanvi G.  
CFO  
Accounting  
Used the software for: Less than 6 months

### "Task Management Software"

January 19, 2026

4.0

Overall experience is good so far. We implemented it on managers hierarchy and seeing to implement throughout organizatiob

Pros

is a Good project management tools where you can see dashboard and reports for tasks status.

Cons

Little bit issues with reading reports and notification. If comments are skipped from notification then it do not go to unread section on task

Review Source

YK

Yadnyesh K.  
Managing Partner  
Information Technology and Services  
Used the software for: I used a free trial

### "Good for small businesses."

October 7, 2025

3.0

Overall product is very good, and we can start using it without guidance. UI is simple. However, regarding pricing I find it little higher compared to features getting.

Pros

Simplicity and easy to start with. Self-explanatory product with good mobile app and excellent light weight UI.

Cons

Less control and also time log split is not there while approving billable quantity. Even control on cost vs price is not extensive.

Review Source

Allison Y.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Love Zoho Projects"

February 6, 2026

5.0

It was quick to learn and gives a very nice Gantt chart to use. It is easy for team members to come in and update their tasks.

Pros

It is a simple interface where even someone with minimal project management experience can enter a plan.

Cons

It takes a little bit to understand some of the screen behaviors and how to indent tasks under a summary tasks, but once you learn it, it is easy.

Review Source

Rakesh M.  
Project management  
Information Services  
Used the software for: Less than 6 months

### "Thank you, it was a feel good experience"

June 23, 2025

5.0

very satisfied with the customer support, they are very flexible and are always open for negotiation

Pros

This is the most cost effective tool you will every get with simplicity in the UI and better overall performance

Cons

More base lines can be added, the freeware's that i used has more baselines and this can be an improvement

Review Source

RB

Ray B.  
Managing Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "My Review of Zoho Projects"

December 9, 2024

5.0

Pros

With , I am able to seamlessly plan, track and manage projects automatically for 24/7.

Cons

Too bad the vendor hasn’t yet incorporated offline access feature.

Review Source

PRKM

Praveen Raj Kamal M.  
General Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Projects - Waterfall model works perfect"

October 28, 2025

5.0

Pros

For deployment projects where the scope is fixed, is optimal, which works in a waterfall model.

Cons

Project performance calculation can be included in the free plan up to 5 users, which will help to explore the full feature for at least one project and procure if it it helps.

Review Source

Praveen K.  
Seb Development  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Tool for Project and task Management"

January 21, 2025

4.0

Overall Eperience is good comparing other Tool

Pros

Task Management and Issue tracker and Reports Generation also good

Cons

User Assigning for Projects.it will little bit confusion for beginning time

Review Source

Ajith V.  
Business consulrant  
Accounting  
Used the software for: I used a free trial

### "Great experience "

April 16, 2025

5.0

Good experience just have to reduce a bit more confluence on it.

Pros

The organization of tasks and details in it, projects allocation is great.

Cons

Bit of confusion for editing the setting menu and users as well.

Review Source

MG

Mukesh G.  
General Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Zoho is a great tool for the project management and time tracking, A+++"

September 8, 2025

5.0

Pros

Zoho is a great tool for the project management and time tracking, A+++. Recommended to all who are waying an option for project management.

Cons

UI and user friendliness is the thing that I am missing in the zoho and it might be a game changer for it.

Review Source

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