# LogMeIn Central Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LogMeIn Central Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more. Source: https://www.capterra.com/p/169259/LogMeIn-Central --- # LogMeIn Central Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LogMeIn Central ## What is LogMeIn Central? LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. ## What is LogMeIn Central used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Service](https://www.capterra.com/it-service-software/) Top alternative Featured Overall rating Based on 334 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Remote computer accessibility features Comprehensive security management tools High and increasing pricing Starting price $46 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogMeIn Central?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=LogMeIn Central) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogMeIn Central 4.5 (334) VS. [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price $46 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (334) Ease Of Use 4.8 (237) Value For Money 3.8 (259) Value For Money 4.9 (224) Customer Service 4.2 (244) Customer Service 4.8 (210) ## LogMeIn Central alternatives [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (726)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (4,792)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169259/LogMeIn-Central/alternatives/) ## FAQs about LogMeIn Central Overview ### What problems does LogMeIn Central solve? LogMeIn Central solves remote access bottlenecks, insecure ad hoc support, and scattered endpoint management by giving IT teams, help desks, MSPs, and remote employees one place to securely reach office PCs, transfer files, reboot devices, manage permissions, monitor updates, and troubleshoot machines across multiple locations without VPNs or onsite visits. Answer based on 172 reviews Overview ### Which roles and teams benefit most from LogMeIn Central? LogMeIn Central is most used by IT administrators, IT managers, support specialists, and consultants who need remote monitoring, device access, patching, and troubleshooting across distributed systems. Business owners, presidents, COOs, and office or operations managers benefit from centralized oversight, keeping employee computers available, secure, and easier to manage without onsite intervention. Answer based on 329 reviews Overview ### What company size and industries is LogMeIn Central built for? LogMeIn Central serves small businesses first, with 83% of reviewers from that segment, and is most used in Information Technology and Services at 15%. It also supports mid-size businesses and large enterprises, with 14% and 4% of reviewers respectively, plus usage in Medical Practice at 6% and Computer Software at 5%. Answer based on 334 reviews Features and Usability ### What are the key features of LogMeIn Central? LogMeIn Central includes core remote access and remote control, computer grouping, user management, and access controls/permissions. Reviewers also highlight differentiators such as Wake on LAN, patch management, antivirus management, and system health monitoring, plus inventory and alerting tools for tracking updates, devices, and security status across multiple computers. Answer based on 175 reviews Getting Started and Support ### How easy is it to onboard and train a team on LogMeIn Central? LogMeIn Central is generally quick to onboard for end users, especially with simplified login setups and basic remote access tasks requiring little training. Admins and less technical users may need more time to learn the interface. Training is available through live online sessions, videos, and documentation. Answer based on 10 reviews Getting Started and Support ### What customer support options does LogMeIn Central offer, and how do users rate the experience? LogMeIn Central offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, easy to reach, and effective for resolving issues quickly, but others report inconsistent technical depth, escalations between tiers, occasional slow resolutions, and uneven chat availability. Answer based on 68 reviews Security ### How does LogMeIn Central handle data security and access control? LogMeIn Central uses centralized access controls, user and computer groups, customizable roles and permissions, subaccounts with limited access, per-device access assignment, Active Directory integration, audit options, passcodes, and built-in two-factor authentication. Reviewers also note hassles like frequent patching needs, cumbersome security steps, unclear group controls, and limited geoblocking. Answer based on 59 reviews Features and Usability ### How well does LogMeIn Central work for remote access? LogMeIn Central gives IT teams and remote workers dependable access to office computers from almost anywhere. Many reviewers like the stable connections, browser and desktop app options, and support tools like file transfer and screen sharing, though some mention slower connection setup, plan limitations, and weaker value for smaller businesses. Answer based on 175 reviews Features and Usability ### Can LogMeIn Central manage multiple computers easily? LogMeIn Central helps IT teams manage many computers from one console with grouping, alerts, inventory, and remote maintenance tools. Many administrators find deployment, monitoring, patching, and scripting practical across distributed devices, while some report pricing friction, limited package flexibility, and uneven performance in update management or add-on features. Answer based on 74 reviews ## Pros and Cons Remote computer accessibility features 97% positive reviews out of 36 Most reviewers describe access to computers as seamless, enabling work from any location with ease. High and increasing pricing 61% negative reviews out of 84 Some reviewers describe pricing as steep, with frequent increases and limited value compared to alternatives. Comprehensive security management tools 94% positive reviews out of 33 Most reviewers find security and access control robust, allowing flexible user permissions and reliable protection. Efficient client management support 92% positive reviews out of 26 Most reviewers indicate client support streamlines remote assistance, making it easier to help multiple clients efficiently. Andrew W Helpdesk Technician, 11 - 50 employees. "Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.7 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Real-Time Monitoring 4.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Dashboard 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Patch Management 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Device Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Maintenance and upkeep of physical and/or virtual devices Knowledge Base Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support LogMeIn Central 63 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Identify and respond to security threats to developed applications Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Set a time to deploy patches automatically Setup recurring or automatic scans Create backups and provide methods to recover deleted/lost data Track and analyse user behavior within a system or network Monitor service demand and performance to plan for adequate resources that meet business needs Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage the processes involved when making the application ready for use Maintenance and upkeep of physical and/or virtual devices Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Observe and track the demand, usage, progress or quality of a system, product, or user Tracks and makes accessible data on the health of servers and other network components. The ability to manage all patches within a network Install software updates and bug fixes remotely Plan and coordinate all the resources, costs and time needed to execute assignments Receive notification of issues as soon as they occur Active monitoring of systems, applications, or networks Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Identify and orchestrate execution of actions needed to restore systems to optimal conditions Control system behavior and appearance, and access and report on system status/health from a distant location Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Track, manage, or resolve user requests and IT incidents/issues Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Discover patch statuses and vulnerabilities Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 4.4 (334) 4.4 Based on 334 reviews ## Pricing Value for money 3.8 (259) Free Trial Basic $46.00 Per Feature,Per Month Value for money 3.8 (259) 3.8 Based on 259 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (244) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (244) 4.2 Based on 244 reviews ## User reviews Overall rating 4.5 Based on 334 reviews Filter by rating 5(204) 4(103) 3(21) 2(6) 1(0) Mentioned topic Sorted by most recent TM Tracy M. IT Systems Manager Architecture & Planning ### "Logmein from an IT perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 30, 2026 As an IT admin, my job would be much more difficult without it. Downtime is very low, it just works. Pros Great all in one solution for remote management. We use it for IT support and the users also use it for remote access. Versatile. Cons Complications sometimes with monitors being turned off or screen flickering with certain programs. Unable to find a solution because logmein blames the application and the application blame logmein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Helpdesk Technician Information Technology and Services ### "Good overall, great at its niche " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 8, 2026 Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella. Pros My favorite thing about LMI is the ability to lend devices we have set up in LMI to our clients and still maintain management for them. It's easy for our clients to remote into their work DTs when they are working from home and I can monitor to ensure everything goes well. Cons When actually remoting in to a selected device, the concept of computer access codes or the choosing to log into the domain of a computer vs a local account can confuse some of our users, we have to include additional specific instruction to help them login. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Glen G. Systems Operator Government Administration ### "LogMeIn Central allows users to safely access their Business workstations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2026 Our experience with LogMeIn Central has been quite good. There is really no learning curve for the user as we can set them up with a simplified login "experience" which directs them to their work desktop. Pros LogMeIn Central allows our users to access their computers without the use of VPNs. Users can access their workstation using their computer, Tablet of phone from the field. Its inexpensive compared to VPNs and allows us to monitor the Employees access. Cons There are not many issues we have found administering LogMeIn Central. Users don't like the web interface as much on a remote desktop computer, so we push them to download the desktop App to access their workstations. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The cost of LogMeIn Central was lower for the amount of users that we have. LogMeIn Central also had a better set of features to help manage the remote access computers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WT Wasek T. IT Support Supervisor Information Technology and Services ### "Brilliant Remote control software tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2025 It has been a positive experience, very useful for to remote in clients machines for those that do not have a support contract with us. I am able to remote in and assist. The whole interface is user friendly for both sides. Pros LogMeIn is so handy for me to use on clients that we work on Ad Hoc basis. It is really easy to assist a user to allow remote access. It has many tools such as file transfer, chat box, multiple display selector and works with mobile devices too. Cons While it gets the job done, it can take time to remote into a users machine as there are multiple steps to follow. User has to download software, enter given code, and multiple pop ups to give permission before remote control can begin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW John W. IT Support Construction ### "Logmein reliability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 We have had nothing but positive results with Logmein so far and its been a few years. Great for doing software updates and easy access to remote PC's and the reliability is something we have come to expect. Pros The ability to group different departments and offices. It makes it so easy to see what we have in use and which one may have a problem. Cons Not much negative to say about Logmein. it is very reliable. It is a little bit involved to add a new pc to the system but its not a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Diana G. OM Health, Wellness and Fitness ### "Reliable and Easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2025 Pros It is a lifesaver when needing to remote into my dental clinic’s management software. Especially since I live over 1 hour away from the office. It is simple to log into, compared to some other services I’ve used in the past. It’s also extremely reliable! Cons I have not experienced any issues with the program. It’s a lot easier than the Cisco program our office used in the past. Switched from [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Cisco was unreliable and constantly made my computer freeze. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Christie G. Controller Telecommunications ### "Controller" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 8, 2025 Our overall experience was good and easy to work through. The billing was problematic. Pros Logmein provided ease of access to our customers that further allowed for support coupled with our employees when needed. Cons I like least was the cost of the services provided by logmein and the billing through go to assist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Austin O. IT Support Engineer Construction ### "Great Remote Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2024 It has been great. Been primarily switching from Rescue to Central and it has been a very positive switch. Pros Very easy to use. Never seem to have any issues. Very dependable Cons I would like it if there could be more attempts before your IP can get blocked from logins. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Pricing for Central was better and we liked the ease of use that came with Central. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Adam N. Director of IT Business Supplies and Equipment ### "We rely on this daily to provide remote support to our users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 23, 2024 Pros Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices. Easy to deploy msi with a tool like PDQ Deploy. Cons A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing LogMeIn Central Better reputation for security, better pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL simon l. Manager Information Technology and Services ### "Logme in Essential for deployment" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 June 3, 2024 trusts software before we used them, does the job with no issues and all the techs are happy with it. Customer service seems quick also Pros The deployment is the best feature as this is so simple accross our large network of machines to run a bulk upload of new software to save time Cons The costs when compared to Teamviewer etc seem rather high Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing LogMeIn Central reputation and reviews for logmein were more favourable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169259/LogMeIn-Central/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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