--- title: "Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wix the right Website Builder solution for you? Explore 10799 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169007/Wix/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Wix 4.4 (10799) [View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Wix Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews kh kelvin h kitchen designArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “Users also love its 900+ templates, strong built‑in business tools like bookings and e‑commerce, and the wide App Market for adding features.“ May 8, 2026 BL Bruno L Senior EngineerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “While Wix offers incredible flexibility for initial design, its biggest drawback is that you cannot switch your website's template once it is live. If you decide a year down the road that your business needs a completely different layout or structural theme, you cannot simply apply a new template to your existing content.“ May 31, 2026 BL Bruno L Senior EngineerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “The platform handles all the technical heavy lifting—including secure cloud hosting, automated site backups, and SSL certification—entirely in the background, allowing users to focus entirely on branding, content creation, and business growth.“ May 31, 2026 BL Bruno L Senior EngineerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “Instead, you are forced to manually rebuild your entire website from scratch on a new theme, which creates massive friction and consumes significant time as your brand scales.“ May 31, 2026 kh kelvin h kitchen designArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “Wix’s biggest strengths are its easy drag‑and‑drop editor, which lets anyone build a site quickly, and its design flexibility that allows precise control without coding.“ May 8, 2026 KA Keir A Principal EngineerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It’s ridiculous how difficult it is to make a basic drop down menu go across the entire width of the page; it will always revert back to where the toggle begins and there are options available to make changes – none of them will allow you to adjust the position so it’s frustrating.“ May 22, 2026 MC Mark C Membership Secretary and DesignMuseums and Institutions, 501 - 1,000 employeesUsed the software for: More than 2 years. “By using the classic editor to build a dual-optimised layout for a local aviation museum, I’ve been able to cater to two completely different generations seamlessly.“ June 11, 2026 RG Rachelle G CEORetail, Self-employedUsed the software for: More than 2 years. “I'd LOVE for an AI Design Assistant that can look at a website that I would like my own website to look like and change it to look this way OR even some aspect of a website ie - be able to say on opening I want my website to show a video that works across all devices and resizes that I can change and upload periodically to keep my website changing with the seasons and update myself, with a slideshow of images and things that can also be put up so I can have a video, click left or right to slide to a photo or 10 slides etc but I can't see options for this - I have slideshow on my website home page currently now but it doesn't really work properly - it doesn't resize on all devices as it should and on mobile phone its very problematic!! “ October 18, 2025 ## Showing most helpful reviews Showing 1-25 of 10799 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anil K. P. Software Developer Computer Software Used the software for: 2+ years ### "Easy-to-Use Website Builder with Great Design Flexibility" August 14, 2026 5.0 Overall, my experience with Wix has been very positive. It provides a convenient platform for building, customizing, and managing websites without needing extensive coding skills. The templates, design tools, business features, and overall ease of use make it a good choice for individuals and businesses. There is still room for improvement in advanced customization and pricing flexibility, but overall it is a reliable and user-friendly website-building platform. Pros Wix makes it very easy to create and manage a professional-looking website without requiring advanced technical knowledge. I especially like the drag-and-drop editor, wide range of templates, customization options, and the ability to manage website content from one platform. The design flexibility and built-in business features are also very useful. Cons Some advanced features can take time to understand, especially when customizing the website beyond the standard templates. Pricing can also become relatively expensive when additional premium features or business tools are required. The editor may occasionally feel a little overwhelming because of the number of available options. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Wordpress has lot of issue of 3rd party plugin Review Source TD Tanya D. Psychotherapist Mental Health Care Used the software for: 1-2 years ### "Good entry point " September 7, 2026 4.0 Overall, I am happy with Wix. I prefer it over other leading DIY page options, and the pricing is pretty reasonable. For basic functions and design, it's a solid choice. Pros One of the strongest aspects of Wix is its user-friendly and intuitive design. After several years away from web design, I was initially concerned that getting back into it would involve a steep learning curve. However, Wix made the process straightforward and accessible, allowing me to get started quickly and build confidence as I worked. The platform provides a good balance between ease of use and creative flexibility. Its range of templates, customization options, and built-in tools made it possible to create a professional-looking website without requiring extensive technical or coding knowledge. I also appreciated being able to make changes and see the results immediately, which made the overall design process more efficient and enjoyable. Cons One area where Wix could be improved is the flexibility of its page design. The use of frames and predefined sections can sometimes feel limiting, particularly when trying to create a more customized or unique layout. While these features help maintain consistency and make the design process easier for beginners, they can also restrict how elements are positioned and arranged on the page. It would also be beneficial to have more drag-and-drop functionality throughout the platform. Having greater freedom to move, resize, and position individual elements exactly where desired would provide more creative control and make it easier to achieve a specific design vision. Expanding these options would allow users to maintain the simplicity and accessibility that Wix is known for while offering more flexibility for users with greater design experience. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Wix offered Better options and pricing than GoDaddy Review Source MA Mike A. CEO Entertainment Used the software for: 2+ years ### "Their plans are designed to extract maximum value on renewal when you are stuck with them." September 22, 2026 1.0 Miserable. A back and forth every year when the sites are up for renewal. I spent hours with them to save a couple of hundred dollars, and I never understand why they use up so many labor hours fighting. Why raise the price if it is just a couple of dollars for you, but a bug deal for me? Pros When they started, they were good. Reasonable prices for the services offered. At the beginning, easy interface to work with. Cons They are a bait and switch. They start you with a promotional offer on a tier that is perfect for you. Then one year later, that tier is too expensive. They offer a 50% discount on the next 3 tiers in an effort to extract more money for services you don't use. It looks appealing because the next tier is much cheaper than the tier you are being offered to stay on. You don't realize how much more money you were paying than when you started. I'm a long-time customer and I will be forced to stay for 2 more years until my plans expire. Review Source SR Stephanie R. Certified Personal Traine with specialty in indoor cycling Professional Training & Coaching Used the software for: 1-2 years ### "One year Overview " July 13, 2026 5.0 Overall I’ve been using Wix for 1 year and I do like it. When I’m confused and things are confusing I can ask the AI on my app and it explains everything and gives me step by step. Today I was on the chat with a rep and they walked me through adding my site back to my domain once I had to change the plan package. So I like how they are there to guide and assist. Pros It’s very easy to manage and if there’s any confusion someone can assists 24/7. Whether it’s on the app or on the chat on line. Someone is always there to help.!! Cons Some things can be confusing but once you ask and they explain it becomes easy. The other thing is with memberships. If the payment doesn’t go through it automatically cancels the subscription. I don’t think it should be that way especially for memberships. Those are commitments therefore if the payment doesn’t go through for a particular month it should continue to try and collect it the following month with the new monthly payment. But not deactivate the membership. Or it should at least try to process the payment twice. And possibly do an additional charge for the payment not going through. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[WorkoutInGym](https://www.capterra.com/p/10045001/WorkoutInGym/) Reason for choosing Wix Easier to manage since I am doing everything on my own. Review Source MH Michelle H. Marketing Director Non-Profit Organization Management Used the software for: 2+ years ### "Visually beautiful, Powerful, and Still Easy to Use After Six Years" September 1, 2026 5.0 I have used Wix for more than six years and have been consistently happy with it. It was a huge leap forward from building and maintaining websites through traditional HTML-based coding. Even in 2026, Wix continues to hold up remarkably well: it is attractive, user-friendly, dependable, and packed with useful functionality. It has evolved over the years without sacrificing the accessibility that made it appealing in the first place. I have had a genuinely positive experience and would confidently recommend it to anyone who wants a powerful website platform without an unnecessarily complicated workflow. Pros Wix makes it easy to build a polished, professional-looking website without having to code everything from scratch. The editor is intuitive, the designs are visually appealing, and the platform offers an impressive range of features and integrations. I especially appreciate being able to manage so many parts of a website in one place. Cons I honestly have not encountered any significant drawbacks. With so many features available, it can occasionally take a little time to learn where everything is, but the platform remains easy to use overall. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Wordpress did not satisfy the visual design I wanted for my business. Wix did! Review Source Ekpono A. Senior Software Engineer Translation and Localization Used the software for: 2+ years ### "Empowering Non-Technical Owners to Build Beautiful Sites Fast" September 26, 2026 5.0 Wix gives an exceptional beginner friendly platform for non technical business owner to build beautiful websites without the high cost of a software engineer with drag and drop. However, the subscription model can feel a worrisome when your website isn't generating revenue. Pros Wix gives a non technical business owners the option as an absolute beginner to chat with an AI bot to create a remarkably beautiful website that would need a software developer and cost a whole lot and takes a long time. There are a lot of already made template and blocks that can be used immediately to save time. You can insert videos and images from your laptop into your website and easily purchase your domain or connect to an existing one with just few clicks. Cons You pay monthly to keep your website running and it feels a bit too much if you are not making money immediately from the website. Sometimes the flexibility needed to design some sections of the application is not available. And also custom integrate needs someone technical Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Plugin bugs and PHP updates and constant maintenance cost Review Source jA joey A. ceo Retail Used the software for: 2+ years ### "Flexible website builder with room to grow" September 8, 2026 4.0 Wix makes it approachable to build a polished business website and manage updates in one place. The visual editor offers plenty of creative control, though getting every detail right—especially on mobile—can take some patience. Pros Flexible design tools and convenient content management make it easier to keep a business website current without coding every change. Cons Mobile layouts sometimes need extra adjustments. Plan upgrades and paid apps can increase the overall cost, and the number of settings can feel overwhelming at first. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix Easier building and deployment than other Wordpress option Review Source mK michael K. President Events Services Used the software for: 2+ years ### "Great Website Builder for Photography & Event Businesses" September 1, 2026 5.0 I use it for my event photography and videography business to showcase my work, promote my services, display packages. The visual nature of Wix works particularly well because you can create attractive galleries and video presentations. The main downside is that some advanced features can add to the overall cost, but overall Wix is a convenient and professional platform for an event-based creative business. Pros Wix makes it easy to create a professional-looking website without needing coding or advanced technical skills. For an event photography and videography business, the ability to showcase photo galleries, videos, packages, and past events is especially useful. The templates and design tools make it easy to create a visually appealing website, and the platform also provides useful business and marketing features for attracting potential clients. Cons Some of the more advanced features and business tools can become expensive as your business grows. There are also times when customizing certain parts of the website can be more complicated than expected. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Cheaper and more flexibility in editing website Review Source iG isaac G. Controller Machinery Used the software for: 1-2 years ### "Wix Review" August 17, 2026 4.0 Pros It enables people with little knowledge on websites to create their own website at the flick of their wrist. Cons It's a different beast from wordpress, in a sense, while being the same. Wix allows users to forego the time needed to learn the platform like wordpress does. The con, though, is that Wix doesn't let you just take everything and ditch them. You are tied to them. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Our wordpress design was implemented 10+ years ago and was already dated when it was released. I wanted a whole fresh new start and wasn't a fan of wordpress to begin with. Review Source Furkan A. WIX Design and Development Expert Design Used the software for: 2+ years ### "The Best All-in-One Website Platform for Agencies and Professional Web Designers" August 6, 2026 5.0 My overall experience has been excellent. As a UX/UI professional and agency owner, I’ve delivered numerous client projects using Wix and Wix Studio across different industries, including corporate websites, multilingual platforms, service businesses, landing pages, educational platforms, and marketing websites. The platform offers an excellent balance between ease of use and professional capabilities. Beginners can launch a website quickly, while experienced designers and developers can build highly customized solutions using Velo, CMS collections, APIs, and business applications. The all-in-one ecosystem saves a significant amount of time compared to managing separate hosting providers, plugins, security updates, and maintenance tasks. I would confidently recommend Wix to freelancers, agencies, small businesses, startups, and even medium-sized organizations looking for a scalable, reliable, and modern website platform. Pros I’ve been using Wix professionally for years, both for my own projects and for client websites, and it has become my primary website development platform. Wix Studio has dramatically improved the workflow for agencies and freelancers with responsive design tools, reusable sections, design libraries, and an intuitive editor. The combination of Wix Studio, Velo, CMS, Business Solutions, Multilingual, and built-in SEO tools makes it possible to build everything from simple business websites to complex corporate platforms without relying on multiple third-party services. One of the biggest advantages is how quickly projects can be delivered while maintaining a professional level of quality. The hosting, security, SSL, CDN, backups, analytics integrations, forms, automations, CRM, and email marketing are all integrated into a single ecosystem, which significantly reduces maintenance time. The platform continues to evolve with frequent feature updates, AI-powered tools, improved responsive capabilities, and excellent performance. As an agency owner, this allows me to focus more on UX, design, and business strategy instead of server management. Customer support has also been consistently helpful whenever I’ve needed assistance, and the documentation is extensive for both beginners and advanced developers. Cons Honestly, there isn’t much to complain about anymore. Compared to previous years, Wix has improved tremendously and continues to release meaningful updates. Like any large software platform, I’ve occasionally encountered small UI glitches or minor editor bugs, but they have never affected production websites and were usually resolved quickly through updates or support. I’d simply like to see even more advanced developer APIs, additional customization options for certain Business Solutions, and continued improvements to the Studio editor as new features are introduced. Overall, these are relatively minor points rather than real limitations. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Outstanding platform completely marred by a catastrophic support escalation pipeline" May 21, 2026 4.0 Historically, it has been a 5/5 product that I highly recommended. However, this current breakdown with technical support engineering—coupled with long ticket wait times while a live site is dark—has severely strained our relationship with a major client. It takes excessive pushing and demanding a live supervisor to get critical bugs flagged for actual attention. Pros Up until this week, my experience with Wix has been outstanding. The platform is incredibly intuitive, features excellent ease of use, and has provided solid hosting value for money over the years. Building and launching sites is typically a seamless process. Cons The technical escalation pipeline is a total black hole if you encounter a systemic backend bug. We are currently dealing with a critical issue where an automated internal queue has completely frozen our client's site's SSL certificate deployment. Finding out from a supervisor that our high-priority engineering ticket sat completely untouched in a queue for 15 hours while a major client's site remained completely down globally is unacceptable. Frontline chat support is polite, but they lack the tools to fix backend database or network loop errors quickly. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Wix Studio Functionality and the ability to create business profile to handle client sites. Review Source AR Alexia R. Digital Specialist Hospital & Health Care Used the software for: 6-12 months ### "Easy to use but limited " July 2, 2026 4.0 It's overall positive. I had an issue connecting my Google Sheets to make an automation, but it was resolved pretty quickly. The AI guided me through the basic steps, and once it could no longer provide assistance, it connected me to a human right away. So I didn't have an issue with it. Pros It's fairly easy to use once you get accustomed to it, and the webpage editor is pretty straightforward, so you won't get lost easily. Cons My only issue with Wix is that it lacks more design options for website design. The premade templates are limited, and I found it a bit hard to access their website templates or implement them in my own website. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Wix My boss chose it I didnt have much say in it despite suggesting alternatives. Review Source June M. Director Alternative Medicine Used the software for: 2+ years ### "Easy to create, good customer service and value for money" July 4, 2026 5.0 It is the only platform I use for building websites because I trust it. I know what I am doing with it and I am not a tech geek. Pros I use it for various clients and find it easy to use and has great customer support if I need it which has only been once or twice over the years. Cons There is not really anything I do not like about wix, may it could offer more designs but I am really happy with them. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) This was easier to use and it seemed to have better templates and was cheaper. Review Source ZL Zach L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Switch to Wix and get rid of your shady web developer" March 13, 2026 5.0 Overall experience with Wix has been outstanding. I can manage everything myself. Web developers are shady. If you don't speak their language, they'll take advantage of you. With Wix, I barely have to deal with them anymore. I keep a guy on retainer for major stuff, but today I was able to resolve my issue with your customer support rep. I didn't need to call the developer. Pros I've used WordPress, GHL, pretty much every CRM platform and/or web design platform. They're complicated and require a full-time developer. Wix has all the necessary features and I am able to manage it entirely myself. The reason web developers recommend other platforms is because they require coding and expertise. I'm a chiropractor and I can manage everything within my Wix account. And if I can't, I hop on a chat and they walk me through it. I just got off a chat with \[sensitive content hidden\] . Spent 15 min with him and he fixed my email issue in addition to cleaning up my email list to improve deliverability. Cons I don't like some of the a la cart stuff. I just had to buy additional social media posts. It wasn't expensive, but it was annoying. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Too complicated. I had to rely on my developers. With Wix, I don't have to. Review Source WK Wendy K. President and Webmaster Non-Profit Organization Management Used the software for: 6-12 months ### "My Wix Experience as a Non-Profit Artists Group Webmaster" July 2, 2026 5.0 Overall I am liking Wix. I knew that there was no one in our all-volunteer non-profit art organization who could handle Wordpress, so that is why we switched. Our website contains a lot of material, so it took about 6 months to convert it all - working off and on. I think we are now sustainable. Pros Because Wix has been around for years, there is a great deal of help available. I have loved the customer support - the ability to chat with a real person. I came to Wix with no prior experience with Wix. We just moved our domain to Wix and our Google Workspace email system broke. They helped me fix it. Also, I love that I don't have to worry about security, spammers, backups, etc. like I did with Wordpress. I can concentrate on providing content to our artist members. Cons I first found Wix's site menu difficult to follow, it was not intuitive to me. My experience was with Wordpress. I had issues with the differences between contacts, subscribers and people who buy subscriptions. The Automations were a bit tricky as well - knowing which ones counted in the monthly email quota. I am getting used to it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) There was no one else in the organization who could handle Wordpress. Review Source CM Cindy M. Blogger Computer Networking Used the software for: 2+ years ### "Darkmum Dearest's honest review of Wix!" January 20, 2026 5.0 Very positive. I joined Wix in 2023 with the intention of keeping my blog small. I came off most other social media and am happy with my choice. Pros I feel that the customer support is outstanding. As the owner of the site, I find the experience challenging, yet satisfying. It is not for beginners. Wix is for serious users of social media. Although I do not use my site to make money, I can see how it could work well. Cons There are a few product enhancements that could happen, and although I've sent in suggestions, it seems nothing happens. The program can still be complicated for users, which is why I don't have a large following. Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Reason for choosing Wix After looking at what I could find, I felt that Wix offered me the freedom I was looking for at a price that fit my budget. Switched from [Speedy Claims](https://www.capterra.com/p/129536/Speedy-Claims/) Blogspot did not allow me the 'room to roam.' Review Source Patricia B. Website Admin and Design Alternative Medicine Used the software for: 2+ years ### "Today I experienced an Excellent Care Team Member for Wix! " January 14, 2026 5.0 My overall experience has been fresh and enlightening. There's still a really great balance between automation, ai, and manual design on the Wix platform. I'd definitely recommend it for everyone. Pros I've always liked that this is a user friendly website builder. But most of all I like that when you've exhausted the Ai options, a HUMAN is available. I honestly wouldn't have been able to solve my issue without a human looking physically looking at my site and walking me through the resolution. Cons I don't like the Velo app for back end code, it's very limited. I think the entire site code should simply be readily accessible on the settings tab. If you mess it up, you could simply go back in the history of the changes with an arrow, or at the very least just go back and republish the version if the site prior to changing the code. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix Robust features, automatons, and very easy to navigate. Review Source TR Trish R. Music Publisher Music Used the software for: 6-12 months ### "Many Options For A Business Website" June 22, 2026 5.0 I have enjoyed using it and learning just how complex it is with all that is included. I started out just trying to sell digital products, then I decided I might as well open up the members and groups too. I think if people can actually find it that they would enjoy it. I am still learning and might do a few more changes to it. All the options within WIX makes it interesting. Pros It is fairly easy to learn how to use it. The customer support is very good. There is some bugs in the transaction of google ads in relation to pausing and starting it back on. The features like embedding video's is great. The fact that you can have members and groups is an added bonus. The price is pretty good and if I can ever get people coming to the site I think my business and marketing will work great. I love that everything works well. Cons finding things for instance when I want to go to a certain part like in google ads, it is not always where I thought it was. The search bar should be more specific for finding areas of the site editor because that can really be a problem. Review Source kunal S. Business Boosters Architecture & Planning Used the software for: 6-12 months ### "Great for getting your business online quickly" April 10, 2026 4.0 Wix is a powerful tool if your main goal is to get a visually stunning website online without touching a single line of code. It feels less like a technical chore and more like a creative project. The freedom to move any button, image, or text box exactly where you want it is its biggest strength, giving you a level of customization that most other "simple" builders just don't offer. In my experience, the platform shines during the initial setup. The onboarding process is very smooth, and the AI builder (Wix ADI) can actually give you a great starting point if you're staring at a blank screen. It’s also a "one-stop shop"—it handles the hosting, the domain, the security, and even basic marketing tools in one dashboard, which saves a lot of time and mental energy. However, that ease of use comes with a few trade-offs. Because the editor is so flexible, it’s easy to accidentally create a messy layout if you aren't careful, and the mobile version almost always requires extra manual work to look right. It also isn't the fastest platform out there; the more "fancy" features you add, the slower the site can feel to load. Overall, it’s a fantastic choice for small business owners, freelancers, or portfolios where look and feel are the priority. It makes the web design process accessible, even if it lacks some of the deep technical control that a developer might want for a massive, high-traffic site. Pros Building a website always felt like a daunting task until I actually sat down with Wix. What I appreciate most is that it doesn't force you to be a designer or a coder to get something professional looking online. The drag-and-drop editor is genuinely intuitive; you just move things where you want them, and it stays put. I started with one of their templates—there are hundreds of them—and was able to customize the colors and fonts to match my branding in about an hour. One thing that surprised me was the built-in SEO checklist. It actually walks you through exactly what you need to do to show up on Google, which is a huge relief if you aren't an expert. It’s not perfect, though. One quirk is that once you pick a template and start building, you can't just swap to a completely different one without starting over, so you have to be sure of your choice early on. Also, the mobile view sometimes needs a little manual tweaking after you finish the desktop version to make sure everything lines up correctly. Despite those small learning curves, it’s been a reliable and fairly fun platform to use for getting a business site up and running quickly. Cons While Wix is incredibly user-friendly, there are a few specific things that can be a bit frustrating once you start building a more complex site: \* \*\*Template Lock-in:\*\* This is probably the biggest drawback. Once you choose a template and start adding your content, you can't just switch to a completely different template without starting your site over from scratch. You can change colors and fonts, but the underlying structure is fixed. \* \*\*Mobile Editing Workload:\*\* Although Wix creates a mobile version of your site automatically, it’s rarely perfect right away. You often have to spend a significant amount of time in the "Mobile Editor" moving elements around to make sure they don't overlap or look messy on a phone screen. \* \*\*Speed and Performance:\*\* Because the drag-and-drop editor uses a lot of heavy code to give you that much freedom, Wix sites can sometimes load a bit slower than sites built with cleaner code or on platforms like WordPress. This is especially noticeable if you have a lot of high-resolution images or animations. \* \*\*Plan Limitations:\*\* Some of the more basic paid plans still have relatively low storage limits. Also, to get rid of the Wix branding and use your own domain, you have to move into their higher-tier subscriptions, which can get expensive compared to basic hosting. \* \*\*Overwhelming Options:\*\* For a total beginner, the sheer number of buttons, apps, and design features can actually be a bit much. It’s easy to get "choice paralysis" or accidentally mess up the layout because you have the freedom to put an element literally anywhere. Review Source Troy D. Consultant Marketing and Advertising Used the software for: 2+ years ### "SOLID Digital Marketing Platform" March 30, 2026 5.0 My overall experience with Wix is a very positive one. The ability to market my clients' businesses in a single pane of glass is second to none. Pros Ease of use, features, and my ability to create solid and meaningful digital marketing platforms for my clients. I have not needed customer support until today, and it was a very good, positive interaction. My team and I love the security aspect of the platform as we have clients who run their businesses and trust the platform with their online stores and event management. We are very confident in the compliance and security that Wix utilizes. Cons I have yet to run into any issues, and I do not have any real complaints, nor could I ever say anything bad about the platform or that I dislike anything. Review Source Vijay G. Growth Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Simple Website Builder for Marketing Teams" July 26, 2026 4.0 In terms of the performance of Wix as a website building platform it has performed well in generating effective looking sites quickly so it can come in as a real advantage for marketers who work quickly, who can launch campaigns online without a technical hold up and will keep their websites slick. Pros Wix has made landing pages so simple to build and edit without the help of a developer. The drag-and-drop editor is seamless to use, there’s a multitude of slick modern-looking templates available, and building in custom forms or the like is incredibly easy. It saves a tonne of time when we need to get campaigns off the ground or edit anything on content. Cons It’s perfect for basic websites that are focused solely on marketing. However, when it comes to using more sophisticated functionalities, it feels restrictive. For growth you’d struggle to add custom features like more advanced layouts to more developer focused. Review Source Clarissa K. Jewelry Sculpturist Arts and Crafts Used the software for: 2+ years ### "Excellent Customer Service" May 6, 2026 5.0 My Wix website is visually engaging and easy to use as a small business owner. However, cost still add up. Pros \[sensitive content hidden\] was very knowledgeable and aware of the issue that I was having. When \[sensitive content hidden\] asked if there was anything else, the answer was yeap....there were several more things to address. He was super patient. I will request \[sensitive content hidden\] again. Cons The add on cost for each product adds up quickly. That is my least favorite thing about Wix. Lower your cost. Reason for choosing Wix Easy of navigating the system........... Review Source VR Verified Reviewer SEO Marketing IT Cosmetics Used the software for: 2+ years ### "Very satisfied with WIX since years. Very professional customer support. Value for money investment." January 21, 2026 5.0 Great experience, and I keep recommanding to anybody I meet who like to open a website. Now, I'm quite semi-expert, and can handle some more complex situation with WIX support to fix identified bugs. I have help WIX to see couple of issues and fix for my site, but also for the general improvement of WIX. Pros Great interface with a complete set of services and APP/options. I can really make a fully operational website with Product catalog online, Service booking online, Payment/Billing/Accounting, FAQ, fully sketched with JSON coding, Well positionned with Google and so on. Great customer support, helpful to fix identified bugs which had been always solved. This is value for money invested. Now, it is 6 years I maintaine and improve the webste with success with WIX. Being a real beginning, I felt easy to use, and could set-up all without coding myself. The build-up engine remains impressive for beginners who wants to setup their own website. Cons I wish there would be a tool to move my site from WIX Editor to WIX studio automatcally, even for a pay. After all the work done on my website since years, I can't see myself re-doing all from scratch with WIX Studio. Please find a way to get a support to move from Editor to Studio without being obliged to re-do the website. Review Source Levi W. MTB Coach Professional Training & Coaching Used the software for: 2+ years ### "WIX is the BEST!" April 15, 2026 5.0 Great, I have built a solid business from my Wix site. I am able to continue to create new offerings and better ways for my customer to interact with me. Pros Customer Service Agents are very helpful. Wix continues to improve their service, enabling me to run a smooth experience for my customers. Cons My emails go to spam. I tried to pay for mail chimp, and trying to incorporate the app crashed my site and it was down for over a week before I could get it up and running again. All of this would be prevented if my emails from wix went to the receivers inbox rather than spam. Review Source DM Donnie M. Chief Revenue Officer Staffing and Recruiting Used the software for: 2+ years ### "Wow I'm impressed that it worked at all with out killing anything" July 26, 2026 5.0 The AI builder created a layout for me so I was able to skip the wire framing process and now the client is finally off of my back. Honestly I am just glad that it works without having to stare at server files until midnight. Pros At least the animations did not break the layout of my site when I published. This is very odd considering I've used Wix before and was able to select some pretty decent templates. There were no coding issues (backend) so my brain did not bleed as much; the CMS visibility feature is simply present. But amazingly enough it did hold. Cons Getting the mobile version working is absolute madness as well. Every time I move an element within my text boxes I seem to inadvertently send a random image off the screen entirely. Their prices continue to rise every few weeks or months for absolutely no reason. I have been experiencing this ridiculous bug where my custom CSS breakpoint styles seem to disappear off of the default 1024px canvas unless I refresh the editor three times. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.