--- title: "Sage Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sage Accounting the right Public Works solution for you? Explore 653 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/168740/Sage-One-UK/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Sage Accounting 4.1 (652) [View alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Sage Accounting Ease of use 4.1 Customer Service 3.8 ## Pros and Cons in Reviews ST Syed Hamza T Management AccoutantAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “Invoicing is one of its strongest features — creating, customising, and sending invoices takes minutes, and the automated reminders for overdue payments have noticeably improved our cash flow.“ July 30, 2026 MS Max S Assistant TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Our payroll addon is not functioning properly; you are unable to post it to the accounting side, and the workaround given by the Sage team is a manual workaround journal entry.“ June 24, 2026 Andre C AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Inventory management is fairly easy to understand and implement, thanks to the inventory module and its integration with accounts payable and accounts receivable, making the inventory management feature within Sage a very favourable one when we notify our clients about which accounting packages they should use.“ July 2, 2026 CS Celia S Executive DirectorCivic & Social Organization, 11 - 50 employeesUsed the software for: Less than 6 months. “I don't like the way it prints cheques - I have to manually adjust every PDF before I print it and type in the comment line.“ June 24, 2026 JC Jennifer C Director of OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I like the ability to upload the original invoice so you can view any documentation to go along with any invoices you enter into the software.“ July 7, 2026 LF Lise F Secrtary and treasurerSports, Self-employedUsed the software for: More than 2 years. “I'm retired and I do work on a volunteer base for a small and new non-profit organisation and responsible to a board of directors, they feeled that it was too expansive, the only version available at a decent price is the online version but being from the old school I do not like to use the online.“ April 27, 2026 AR Alejandro R Finance DirectorHuman Resources, 11 - 50 employeesUsed the software for: 6-12 months. “Additionally, Sage provides good reporting functionalities, enabling clear visibility into financial performance and supporting informed decision-making.“ April 27, 2026 BB Bonnie B Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The poor integration between the payroll and accounting modules created unnecessary duplication, confusion, and extra work.“ June 23, 2026 ## Showing most helpful reviews Showing 1-25 of 652 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Process Improvement Manager Used the software for: 3-5 years ### "My Review of Sage Accounting" October 21, 2026 4.0 Cash flow forecast, real-time invoice customization, expense management and bank reconciliation are the main things that I benefit from Sage Accounting. Pros Sage Accounting makes it super easy to create custom invoices, quotes and capture receipts through the mobile app. Cons Unavailability of built-in payroll tools is the only slight challenge that I face when using Sage Accounting at the moment. Review Source R Reviewer Human Resources Manager Used the software for: 3-5 years ### "Reliable accounting tool" September 30, 2026 4.0 Overall, my experience with Sage Accounting has been positive. The software provides reliable tools for managing accounting tasks, financial records, invoicing, and reporting. It is generally easy to use once you become familiar with the system and can help streamline daily accounting processes. Some advanced features may require additional training, but overall, Sage is a useful and dependable accounting solution for business operations. Pros \* User-friendly interface for common accounting tasks. \* Helpful tools for invoicing, expense tracking, and financial reporting. \* Good organization of financial records. \* Automates many routine accounting processes. \* Provides useful financial reports for management. \* Cloud-based options allow access from different locations. \* Can be useful for small and mid-sized businesses. \*Helps reduce manual data entry and improve recordkeeping. Cons \* Some features can take time to learn, especially for new users. \* Advanced accounting functions may require additional training. \* Some features may only be available with higher-tier plans. \* Customer support response times can vary. \* Software updates can occasionally require users to adjust their workflow. \* Integration with other systems may require additional setup. \* Reporting and customization options may feel limited for businesses with more complex needs. Review Source Andrea L. Innovation Manager Used the software for: Less than 1 year ### "Good Accounting Software, but Customer Support Could Improve" August 4, 2026 4.0 Our overall experience with Sage Accounting was positive, but it ultimately wasn't the right fit for our business. We evaluated the platform during our selection process and found it to be a comprehensive accounting solution with strong invoicing and reporting capabilities. However, we experienced slower-than-expected customer support and found some aspects of the interface less intuitive than we would have liked. After comparing it with other solutions, we decided to move forward with a different provider that better matched our requirements. Pros We only tested Sage as part of our evaluation process and ultimately decided not to select it as our accounting solution. During the trial, we found the platform to be feature-rich, with solid invoicing and financial reporting capabilities, and it appeared capable of meeting the needs of many businesses. However, we found that the overall user experience did not fully align with our requirements. While the platform offers good functionality, we also had a less-than-ideal experience with customer support. Responses were slower than expected, and it was sometimes difficult to get timely assistance during the evaluation process. Overall, Sage seems to be a comprehensive accounting solution with a broad range of features, but based on our trial and our experience with support, we decided to move forward with a different provider. Cons The main downside for us was the customer support. During our evaluation, response times were slower than expected, and it was sometimes difficult to get clear, timely assistance. We also found that some workflows were less intuitive than we had hoped, which contributed to a steeper learning curve during the trial. Ultimately, while the platform is feature-rich, it didn't feel like the best fit for our needs. Review Source Hamza T. Management Accoutant Used the software for: 1-3 years ### "Reliable accounting software that saves real time, once you're past the learning curve" July 30, 2026 5.0 On balance, Sage Accounting has been a dependable addition to our finance stack. It handles the core essentials — invoicing, reporting, and financial tracking — reliably and efficiently, and the time savings on recurring tasks are noticeable. The main friction point has been customer support responsiveness, but this hasn't outweighed the day-to-day benefits. I'd recommend it to businesses looking for solid, cost-effective accounting software, provided you're prepared to invest a little time upfront learning the more advanced features. Pros Sage Accounting has genuinely streamlined our day-to-day finance work. Invoicing is one of its strongest features — creating, customising, and sending invoices takes minutes, and the automated reminders for overdue payments have noticeably improved our cash flow. The financial reporting suite is another highlight: P&L statements, balance sheets, and VAT reports are generated quickly and are detailed enough for both internal review and external audits. It integrates well with bank feeds, which cuts down on manual reconciliation significantly. For the price point, it offers strong value for money compared to some of the more expensive enterprise tools, especially for small to mid-sized businesses that need solid core accounting functionality without unnecessary bloat. Overall, it's saved our team several hours a week that used to go into manual invoice tracking and report building Cons Customer support can be hit or miss — response times to support tickets are sometimes slower than expected, particularly during month-end or year-end when queries are more time-sensitive. Ease of use is generally good, but some of the more advanced reporting and customisation features aren't intuitive at first and require a bit of trial and error (or a support call) to figure out properly. A few of the standard report templates also feel like they could use more flexibility for niche reporting needs Review Source R Reviewer Coordinatore Infermieristico Used the software for: 1-3 years ### "Sage Accounting is an Accurate and Friendly Accounting Platform" July 22, 2026 5.0 I have a marvelous experience with Sage Accounting. Sage Accounting is powerful, reliable and easy to manage. Pros Sage Accounting is a friendly accounting platform that has accurate reporting features. I am impressed by Sage Accounting's outstanding customer support team. Cons The capabilities of Sage Accounting are exceptional. Additionally, Sage Accounting's features are flawless. Review Source R Reviewer Administrator Used the software for: 3-5 years ### "Sage Accounting" July 14, 2026 4.0 I have found it overall very easy to use, I don’t come from an accounting/bookkeeping background and have been able to figure out some stuff on my own as well as using the forums and customer support. I do wish however customer support was available 24/7 and not a bot. Pros I like that it feels and is very straightforward. It’s not too flashy, just basic. It’s good for anyone new to bookkeeping or advanced accounting. Cons How much everything costs to add on (payroll-additional employees = more $) customer support not being available 24/7 Review Source R Reviewer Board Chairperson Used the software for: Less than 1 year ### "Intuitive and user-friendly" July 10, 2026 5.0 I would say my experience with Sage Accounting was a very positive one. I really liked the project accounting feature that helped us assign expenses to a grant received. Pros Very user-friendly; intuitive, especially for anyone with accounting experience; loved the project accounting and reporting feature. Cons I found Sage Accounting to be a little pricey after the trial period expired. For a small organization, I'm not sure how long we'll be able to continue with it. Review Source R Reviewer Controller Used the software for: Less than 1 year ### "Need to Modernize it More" July 9, 2026 3.0 It's okay, not the most user-friendly. The price we're paying is not worth it. Should be charged less. Pros The reporting feature is good. Provides a lot of detail. Reports are visually appealing. Like the feature of account statements where I can click on the invoice and brings it up without searching for it. Cons The invoices and payments/receipts are separated. I would like to see everything under each vendor's or customer's account. I have to do a lot of digging and searching around to ensure we don't pay an invoice twice. I don't like that Sage allows to pay one-off payments without documenting it as a bill. If I look up an invoice or bill, it will not show. I would then have to look under payments to see if a bill was paid. This feature gets very frustrating and is time consuming. Review Source R Reviewer Treasurer Used the software for: I used a free trial ### "Good system for a non- profit." July 9, 2026 5.0 I found it relatively easy to learn myself. Help was ok when I couldn’t solve issues myself. Help often had too many answers to a simple question. Pros Value for money, ease of use. We previously used a fund accounting system but it continued to increase in cost while services were reduced. Cons Can’t do fund accounting, but found a work around. This involves some extra work, but it is manageable. Review Source R Reviewer Director of Operations Used the software for: 3-5 years ### "Great support!" July 9, 2026 5.0 The support from their staff was great when we transferred to the online version of sage accounting. After getting help to set-up all our users, it has been great to be able to access it anytime anywhere. Pros I like the ability to upload the original invoice so you can view any documentation to go along with any invoices you enter into the software. Cons It takes a bit to learn it and there is alot to know to be able to use it properly and use all the features Review Source Andre C. Accountant Used the software for: 3-5 years ### "We use it within our firm as well as suggest its use to our clients." July 4, 2026 5.0 We've been using Sage and the prior Simply Accounting for over 30 years, and I've found the software to be very seamless with our clients' needs as well as the ability to get support. The software is a good value for money. With the screens visualizing what an invoice would typically be viewed as, it is very easy for our clients as well as us to provide instructions for invoicing for our customers. The financial reporting is very robust, with strong internal reporting and the ability to link externally to spreadsheets. Inventory management is fairly easy to understand and implement, thanks to the inventory module and its integration with accounts payable and accounts receivable, making the inventory management feature within Sage a very favourable one when we notify our clients about which accounting packages they should use. Pros We are an accounting firm, and we use Sage accounting for our clients' bookkeeping, including payroll, as well as support for our client files. We find that the user interface is very easy to understand, which allows us to explain to our clients how to use Sage accounting. Cons We would love to see a register feature which would allow quicker entry of journal entries within Sage Accounting, as well as the corresponding journals. Review Source R Reviewer Senior Finance Officer Used the software for: 3-5 years ### "Great tool for small not for profit organizations" May 6, 2026 5.0 Overall, our experience with Sage Accounting has been positive, particularly for managing day-to-day financial tasks in a straightforward and efficient way. The platform is easy to use, which made onboarding staff and volunteers relatively smooth, even for those without a strong accounting background. For a not-for-profit organization, it has been effective in handling core functions like tracking income and expenses, reconciling accounts, and maintaining accurate financial records. The automation features, such as bank feeds, have helped reduce manual data entry and improve efficiency. In summary, Sage Accounting has been a reliable and cost-effective solution for our current scale of operations, but organizations with more complex reporting or compliance needs may find it somewhat limiting over time. Pros We also appreciated how user-friendly the system is—staff and volunteers with varying levels of accounting experience can navigate it with minimal training. Features like automated bank feeds and real-time financial visibility help reduce manual work and improve accuracy, which is important when resources are limited. Finally, the affordability and scalability make it a practical choice for a not-for-profit. It provides the core functionality needed to maintain transparency and accountability to stakeholders, while still being flexible enough to grow with the organization’s needs. Cons What we liked least about Sage Accounting was its limited functionality for not-for-profit–specific needs. While it handles basic bookkeeping well, it lacks more advanced features such as fund accounting, detailed grant tracking, and restricted fund management, which are often essential for not-for-profit organizations. We also found that reporting can be somewhat inflexible. Customizing reports to meet the specific requirements of donors, boards, or regulatory bodies can be challenging without additional manual work or exporting data to other tools. Review Source R Reviewer Executive Director Used the software for: 3-5 years ### "Avoid Sage Business Cloud Accounting if You Value Your Time (and sanity!)" June 24, 2026 1.0 Our experience with Sage Accounting was extremely frustrating. Customer support was among the most frustrating aspects of our experience. It was very difficult to access, and when we did reach someone, it was nearly impossible to find a person who would take ownership of an issue and stay with it through resolution. Several problems took months to resolve, costing us significant time and creating unnecessary stress. We ultimately abandoned the product and moved to QuickBooks, which was a far better fit for our needs. Pros Sage Accounting handled basic bookkeeping functions reasonably well, and the cloud-based access was convenient. The product may be adequate for organizations with very simple accounting needs and no payroll integration requirements. Unfortunately, the positives were outweighed by significant limitations, technical issues, and the lack of effective customer support when problems arose. Cons Sage Accounting feels outdated compared with its competitors. The poor integration between the payroll and accounting modules created unnecessary duplication, confusion, and extra work. We also encountered repeated technical glitches that disrupted basic workflows and required far too much time to investigate and resolve. For a paid business accounting product, the reliability and functionality simply were not where they needed to be. Review Source R Reviewer CPA Used the software for: 3-5 years ### "Great professional software" March 23, 2026 5.0 We've used this software for over 20 years and love it. It has all of the features we need to quickly get our work done and it's not glitchy like Quickbooks. Pros This is a professional level software at a very good price. My firm uses it for all our clients. It's easy to use if you know bookkeeping basics and has a lot of functionality. Cons Nothing. Sage is great. The only issue is that the desktop version doesn't have the ability to download transactions. We tried auto-entry but it doesn't meet our needs. We'd love to be able to import bank statements and have them auto-code the items. Auto-entry only matched with items that have already been entered. Review Source R Reviewer Owner, Consultant and Accountant Used the software for: 3-5 years ### "Bedford, Simply Accounting then Sage Accounting" March 25, 2026 4.0 I have bee using this evolving accounting software since 1981. It has evolved into Simply Accounting and then Sage Accounting. in the 80's and 90's we used to pay between $200.00 to $500.00 yearly and had more for our money then today, you even owned your license. Nowadays it has been converted to subscription type, charge our clients thousands of dollars. and if you cancel your subscription, you can no longer use the software, not even adjust all entries. These days our clients pay thousands of dollars without even owning their licenses. There must be still some other software that allow you to have control over your license. This is insight contemplating to seek other solutions. Shame that in 2026, technologically we may be advanced, however ethically I have my concerns. I still value integrity and recommend to my clients not to fall in the trap of technology, but instead consider their needs. Pros I find Sage accounting to be one of the most user friendly for all types of users. I consider it 95% complete. Which in my opinion excellent. No software solution in the market is genuine 100% complete. There will always be something missing. Cons For Offline users it has become one of the worst. I do not recommend it 100% for offline users. It has become extremely expensive. Review Source R Reviewer Proprietor Used the software for: Less than 1 year ### "Much easier since using Sage Accounting." June 24, 2026 4.0 Overall, Sage Accounting makes my life easier and does everything I need. As a business, I appreciate being able to save time, and for the best part, that's what Sage Accounting does for me. Pros I like the fact that it does almost everything that my business needs, and it's easy to do. Lots of time saved. Cons There are a couple of steps that, when you're using Sage Accounting, could be quicker.A couple of user interface tweaks are needed, I think. Review Source R Reviewer Executive Director Used the software for: Less than 1 year ### "Inexpensive... and it shows" June 25, 2026 2.0 I am really disappointed with this software. I don't like using it at all. It was a huge downgrade from Sage 50 and I regret transitioning to Sage Accounting, but we were forced to retire Sage 50 by our IT department. Pros It's inexpensive and it's cloud-based. I can access it from any server or device, unlike Sage 50 which I could only access from my office. Cons I don't like the consolidated income statement (I wish it could be broken down by department). I don't like the way it prints cheques - I have to manually adjust every PDF before I print it and type in the comment line. It's also super buggy and confusing to use. Review Source R Reviewer Owner-operator Used the software for: Less than 1 year ### "Decent enough free software but a bit too limited for me. " June 30, 2026 3.0 Tried to use it to get ready for making tax digital. Not sure this is the right solution for me though. Pros Tried the free product, pretty good but not quite enough for me. Like the fact it’s free and could link a bank account. Also easy to access for my accountant. But needed to be able to add more than one. Not sure it’s right for me. Cons Functionality a bit too limited on free product. Can’t link all my accounts and cards. I know they have more features on paid tiers but not sure the free one does enough to be useful. Review Source R Reviewer Président Used the software for: 1-3 years ### "Not very happy" December 3, 2025 2.0 Slow to operate, not user-friendly at all... no possibilities to talk to a human when we need it. And the chat is not helpful because most of times, people on the other side are far away, doesn't understand the problem we have and have a very basic knowledge about the product. It seems that they even don't talk the same language than us. It appears that it's a machine that translate. And it doesn't translate well. Pros There is nothing I like in the only affordable version. Don't forget this : if we use the basic platform is because we are not professionals. We run small businesses and we do not have the luxury to waste time with a system that is not easy to use. Cons Unfortunately, we need an accounting system but I'd rather use any other than yours. The only thing that retains me is the time needed to migrate over another platform. But be sure I will do as soon as I can if you don't review the whole thing to work better and be more user-friendly. Review Source R Reviewer Administration Used the software for: 1-3 years ### "Not a sage online fan" May 11, 2026 3.0 Overall I found sage online very frustrating to use and not user friendly. The desktop version is possibly better. Pros I found it worked fairly well for keeping track of expenses, although it was a time consuming process to match everything up and reconcile. We had quick access to our customer data base. Cons I did not like sage online. I feel there could be many improvements made. It had a very difficult time working with my bank uploading transaction. Often times there would be many missing and id have to input them manually. I do not like that when I cancelled I could not download a usable file to save for tax purposes later, nor download a usable customer list. Also, in the app it would constantly sign out our guys in the field so everytime they wanted to write up an invoice on site they would have to log back in. Just not user friendly. Review Source R Reviewer Owner, digital content creator Used the software for: 1-3 years ### "Good for keeping track but pricey" February 4, 2026 4.0 Works fine and good but I find it very pricey for a small business. The price increased recently but I don’t think any extra services or features were added. Pros I like the reports and how organized I feel when I take the time to fill in my income and expenses regularly. I don’t use it for invoicing yet, just small business bookkeeping. Cons You have to understand basic bookkeeping with ledgers and all (rather different from just having a spreadsheet of income and expenses). It’s hard to know the categories for expenses - took a lot of googling because there’s nowhere on the site with that info. I think it would be best to work with a bookkeeper or accountant to set up all the ledgers/categories so you best utilize the site from day one. Review Source R Reviewer Secrtary and treasurer Used the software for: 3-5 years ### "Evaluation" April 28, 2026 5.0 Pros The customer support and the facility to u8se the product are very good. Actually all opf the topics to choose fromn are easy to understand and used. Cons The only thing is that it is a very expansive product and not available to everyone. I'm retired and I do work on a volunteer base for a small and new non-profit organisation and responsible to a board of directors, they feeled that it was too expansive, the only version available at a decent price is the online version but being from the old school I do not like to use the online. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Recommended Product" April 29, 2026 5.0 A good all in one software to help organize and manage my business. The ease of invoicing and receiving payments is one of the best additional features. Pros Sage has all the features I need to organize my business expenses and handle invoicing and inventory. Cons The pricing is a bit on the expensive side for a small business. I don’t need all the functionality it provides. Review Source R Reviewer Owner and Bookkeeper Used the software for: 3-5 years ### "Highly Recommend Sage!" January 20, 2026 5.0 I have been working with Sage since 2018 and have loved it all. I haven't had to use support in awhile, but it has always been really easy to contact someone and they are always super friendly and helpful. I love being able to add notes to invoices, credits and expenses as well as upload supporting documents. I knwo they always easily accessible. Pros Ease of Use, Ability to attach receipts to expenses, financial reporting - all great value for the cost of a subscription. Cons I just have a base membership for this particular company of mine and it doesn't allow for expenses to be entered, then paid later like a higher grade membership does, but I make it work :) Review Source R Reviewer Accountant Used the software for: 3-5 years ### "Sage 50 Review - 2026" July 6, 2026 5.0 I find it preferable everytime. When a client says they use Sage accounting I am much happier to be working with them. Pros Sage Accounting UI is very easy to navigate. I also find the number of ways way that it keeps track of things is superior. For example, looking up journal entries by entry number. Cons A lot of people tend to use cloud based softwares due to it being a cheaper option. I believe Sage would be on the pricier side of accounting softwares. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.