# Sage Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sage Accounting the right Accounting solution for you? Explore 597 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168740/Sage-One-UK/reviews

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Sage Accounting

4.1 (597)

[View alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 1st, 2026

# Reviews of Sage Accounting

Ease of use

4.1

Customer Service

3.8

## Pros and Cons in Reviews

SC

Scott C

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has a robust set of tools that make my daily bookkeeping, expense tracking, invoicing and reporting easy and accurate.“

March 24, 2026

MF

Mark F

Owner operatorTelecommunications, Self-employedUsed the software for: More than 2 years.

“The Online software has some minor glitches, when creating an invoice the software kicks me out of invoice after each line I enter!!“

December 2, 2025

AL

Alain L

ITComputer Networking, Self-employedUsed the software for: More than 2 years.

“Its intuitive interface, secure cloud-based platform, and clear visibility into cash flow make it a practical choice for everyday accounting tasks. While customer support and mobile performance could be improved, and customization options are somewhat limited compared to premium competitors, Sage delivers solid value for money.“

December 8, 2025

VM

Valerie M

AccountantAccounting, Self-employedUsed the software for: More than 2 years.

“I can't generate a single report with all the projects included. If I have 15 projects, I have to generate 15 separate reports.“

January 20, 2026

AL

Alain L

ITComputer Networking, Self-employedUsed the software for: More than 2 years.

“On top of that, the financial reporting tools are robust, giving clear visibility into cash flow, profit and loss, and tax summaries without requiring advanced accounting knowledge.“

December 8, 2025

Robert E

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“The software is old-fashioned and filled with bugs, for example, when you select all transactions on a page it will then go and change ALL transactions in your directory - which can take hours to manually fix. When batch editing the attachments also freeze and you have to reset the entire page each time.“

August 3, 2025

AB

Amanda B

Part Owner and BookkeeperAutomotive, 2 - 10 employeesUsed the software for: More than 2 years.

“It is nice to be able to access the program by logging in anywhere, create professional invoices, and easily keep track of the financial details of our business.“

November 17, 2025

JS

Jennifer S

REALTORReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“The accounting portion continuously disconnects from my banking accounts and has to be disconnected and reconnected through the bank multiple times“

December 11, 2025

## Showing most helpful reviews

Showing 1-25 of 597 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Phil C.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "Accounting For The Small Business"

March 5, 2024

5.0

Pros

Easy to use, intuitive and with great reporting tools that allow me to keep on top of my business performance. Invoicing to clients, profit and loss reports, VAT returns, keep up to date on cash flow and knowing how my business is performing every day

Cons

I want to be able to compare this YTD performance with LYTD performance and that isn't possible to do

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

Easy of use and the simplicity of installing it for the first time

Review Source

Response from Sage

August 8, 2024

Thank you for your review, Phil! We're thrilled that Sage Accounting's intuitive design and reporting tools are helping you manage your business effectively. We appreciate your feedback on year-to-date comparisons and will consider it for future updates. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

SC

Scott C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very useful accounting software"

March 24, 2026

4.0

Pros

It has a robust set of tools that make my daily bookkeeping, expense tracking, invoicing and reporting easy and accurate.

Cons

I would say there is a bit of a learning curve when coming to Sage Accounting with limited experience in other Sage products.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I needed something with more accounting tools.

Review Source

JH

Jonathan H.  
Warehouse Sales  
Retail  
Used the software for: 2+ years

### "Find another Accounting system"

March 20, 2026

1.0

Overall the product does it's job if you need something super simple and have a set customer base to input. Anything with walk in traffic and random misc invoices will be impossible to find later and make life hell for users.

Pros

Not alot of great things to say about it... does the job for what it is and has decent accesibility but very mid product.

Cons

Searching for invoices, the QR code for payment, Invoice design, cant preset taxes per customer with excemptions, hassle to track items, customer support is brutal and very disappointing to deal with.

Review Source

VM

Valerie M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Sage50 versus Sage Cloud (not very innovative)"

January 20, 2026

4.0

I am a loyal and faithful person. I hope these fixes will be implemented quickly and that the product will be more competitive with QuickBooks and others.

Pros

I have been using Sage 50 for over 15 years and I have always found this product very easy to use, fast in execution, with many reporting possibilities, very professional software and without bugs....But my enthusiasm flew away when I switched to Sage Cloud.

Cons

For the past two years, I've migrated all my clients to Sage Cloud, thinking I was taking a step forward. But honestly, I regret my move. I feel like I'm going backward when it should be even faster and more efficient than Sage 50. And my clients aren't very happy either. For example, one of my clients has five companies but manages everything under a single email address. However, it takes a different email address to open a new company, which I find ridiculous. Elsewhere, there's a master (owner) account where you can add multiple companies, but it's still just one account. Secondly, the project-based accounting isn't very advanced. I can't generate a single report with all the projects included. If I have 15 projects, I have to generate 15 separate reports. This will be nonsensical by 2026. The same goes for manually transferring GL balances to the net profit at the end of the year. This should be done automatically. These are just a few of the irritations I encounter on a daily basis.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

I started my business with Sage50. Because it was easy to use and not that expensive at that time.

Review Source

JL

Jayden L.  
VP of Accounting  
Construction  
Used the software for: 2+ years

### "SAGE 10/10 AMAZING CAN'T LIVE WITHOUT IT"

March 13, 2026

5.0

10/10 super easy to use and has a lot of great features to help me get what i need done. Whether it's payables, receivables or reporting Sage is a platform that can do it all!

Pros

Sage is an amazing product! Super easy to use both and easy to get customer support. We are a medium sized business, but this is perfect from all business ranging from small to conglomerates due to how easy it is to access and its value for money. The way that sage displays its data make it super easy for financial reporting. It is great for invoicing as well due to how well it displays data

Cons

It is not a software you can learn within a day, however once you get the hang of it Sage is an irreplaceable tool!

Review Source

AB

Angela B.  
Office Manager  
Farming  
Used the software for: 2+ years

### "Sage is the success of my business"

March 12, 2026

5.0

Sage is a clean and simple software that is user friendly and includes simply terms and explanations for it's features. It's a win for my business. Access from my mobile phone makes life accessible.

Pros

The support. The chat until 8:00 pm at night is fantastic for small business that work all hours. I always seem to get the answer I need.

Cons

The connection between Sage and Payment Evolution is not seamless and both companies seem to say "it's the other vendor" as the problem. I wish the bank connection for importing transactions was more than just 3 months.

Review Source

sH

samantha H.  
Admin Administration  
Accounting  
Used the software for: 1-2 years

### "My Experience with Sage Accounting"

March 2, 2026

4.0

It has been mostly positive. The software has helped greatly in managing finances, invoices and keeping track of reposts efficiently.

Pros

Sage accounting is easy and simple to use. It allows users to access their accounts from anywhere because it is cloud based. I appreciate how the software really benefits those who are still small businesses and are growing.

Cons

Although I really love using sage accounting, it is one of the more expensive software options I have come across. And customization options are very limited for specific business needs.

Review Source

LJ

Lyn J.  
Senior Manager  
Construction  
Used the software for: 1-2 years

### "Sage Accounting Review"

April 15, 2026

4.0

Overall my experience with has been positive however the system falls short in comparison to other competitors such as Xero.

Pros

My favourite feature within sage accounting is the versatile reports that are easy to use and provide a good amount of data visualisation.

Cons

My least favourite part of sage accounting is the initial complexity. This means it is not beginner friendly.

Review Source

gJ

glolria J.  
Owner designer  
Architecture & Planning  
Used the software for: 2+ years

### "NO SUPPORT"

February 28, 2026

1.0

I have two accounts, with a different email address and password. Can't get into #1 NO support. I am paying for 2 licenses and can only access one.. Would really appreciate having someone from Sage help me out with this. I need to cancel the migration which went to the wrong business and I need access to both accounts or I will have to cancel and go somewhere else.

Pros

I like the idea of working on a cloud based program that could be accessed to myself and my bookkeeper

Cons

NO support.. I have 2 accounts, each business with their own email address and password. We haven't started with anything just yet except to migrate information to business #1. We were logged into business #1 and started the migration. Everything went to Business #2. Now I can't even get into business #1. It doesn't matter which email address I log onto with, it now always goes to business #2. I tried to do what I was told in the chat window, but can't get past the email address. Would really appreciate some support and get this fixed!!!!

Review Source

SW

Sylvia W.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Sage review"

March 20, 2026

3.0

I have gotten used to most parts. I do wish it was easier to navigate and find reports. Because it is difficult to change to another system I am stuck with Sage.

Pros

Reasonable priced. Can make notes on the invoices so I find that very helpful for my medical records and so client has a record as well

Cons

Can be difficult to navigate around and find things, especially reports. Cannot talk to a real person for support.

Review Source

AS

Allen S.  
Chief Financial Officer  
Human Resources  
Used the software for: 6-12 months

### "The Easiest Accounting Experience I’ve Ever Had"

January 20, 2026

5.0

I can’t believe how much this has improved my day‑to‑day work! It’s incredibly easy to use and makes running my small business feel effortless. I actually enjoy using it—highly recommended!

Pros

What stands out most is how straightforward the whole platform is. Bank reconciliation is effortless, and the reporting tools are ready to use right away, which saves a ton of time. The invoicing section is clean and easy, and the transaction‑matching feature does a great job preventing any double‑ups. It feels built with real‑world small business workflows in mind.

Cons

My only real struggle has been handling irregular transactions such as bank‑reversed payments. The system works great overall, but these cases could be more intuitive.

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Reason for choosing Sage Accounting

I chose Sage due to its outstanding simplicity and rock‑solid data integrity. It’s straightforward to work with, and I trust the system to keep our financial data clean, consistent, and dependable.

Review Source

AN

Amit N.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Cloud Accounting is a HIT!!"

December 2, 2025

5.0

Overall, very satisfying experience so far. We are using the same to manage the books of our charitable organization and also few of our businesses and the flexibility of using this product made us replace the others with this one.

Pros

The cloud accounting functionality gives you the flexibility to work from anywhere and the option to integrate bank statement along with rules set up makes accounting very easy.

Cons

Certain times, the bank linking fails and you have to resort to manual import of statements. Also tracking journal entries needs to be simplified.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

Sage was cost effective and a better known brand at that time.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Sage was giving us a good deal on price and we wanted to explore the cloud functionality.

Review Source

LC

Linda C.  
RPN Footcare Nurse  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "user friendly software"

December 3, 2025

4.0

I find it's easy to use and what I need for my small buisness. as above, I've used other programs and disliked.

Pros

user friendly. I prefer this program over others. I've had two other accounting software that was not easy to use.

Cons

not sure there's anything that I don't like. I've had this for three years now and It's user friendly. The only problem is trying to reach out for help when I have limited time. takes a while for someone to answer questions and most times I only get an email with "how to do". I need someone to walk me through

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

was not user friendly and it doubled my income one year ! could not be corrected

Review Source

AR

Aaron R.  
Certified Professional Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Give us the functionality we ask for!"

November 4, 2025

2.0

Honestly, wish you'd find a way to take Sage 50 and just make it cloud based. I love Sage 50. Sage Accounting is far too limited in functionality. It's leagues behind Xero and QBO - I hate QBO personally.

Pros

I like that my customers can do their own invoicing through Sage Accounting & I can pull the data in to Sage 50.

Cons

The inability to give multiple users permissions to use the app. The inability to adjust tax codes for my own use. The inability to issue receipts - come on - why is this still an issue? Should have been included with the first release and we've been asking for this functionality forever. The inability to adjust invoices beyond the templates. Limited apps for integration.

Alternatives considered

[Qbo](https://www.capterra.com/p/220110/qbo/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

I like that I can pull the invoices and payments directly into Sage 50. It's actually the ONLY reason I chose it over Wave for my customers doing their own invoicing.

Review Source

TO

Tonu O.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Transition to Online Sage"

December 8, 2025

3.0

The transfer from Sage 50 to the Online version was a stop-gap measure. I am retiring and the contract with the main consulting customer was expiring. My own business is now inactive and will cease to operate by the end of the year.

Pros

The cost of the basic on line version was reasonable. I was able to transfer info from Sage 50 fairly easiy

Cons

I found the bank reconciliation to be rather convoluted. It was significantly different from what I was used to with Sage 50. It took longer that I expected to get used to the online version of Sage.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Cost and simplicity of conversion from Sage 50

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

The annual contract was expiring and my own business was about to close. I am 81 Years old and retiring from business

Review Source

KC

Kimberley C.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Sage50 in Vet practice "

September 18, 2025

5.0

I find it convenient and mostly easy to use. I know that there are people I can call for support and training and I will have to do that.

Pros

I like that I can upload my invoices from another software program into sage and that I can use AutoEntry to Upload my receipts. Makes reconciling the bank account so much easier

Cons

I find it hard to correct mistakes sometimes . And when I download bulk invoices in I can’t see which ones are reconciled and which ones aren’t very easily

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

I knew other businesses that used it and the cloud based program with monthly fee was convenient for me. Also I know I will always be using the latest version this way.

Review Source

MJ

Martin J.  
Accounts Assistant  
Insurance  
Used the software for: 6-12 months

### "Effective if not perfect accounting system"

July 29, 2025

4.0

Overall it has been a pleasant experience. Moving from one accounting system to another is always difficult however I didn't have many teething issues and on the whole the pros of using Sage Accounting outweighed the Cons

Pros

The ability to include attachments to journal postings meaning more detailed and descriptive backing of postings and being able to locate the backing with ease.

Cons

There is no easy way of viewing and tailoring reports to for example show postings made by a particular employee for a certain month. Prior to using Sage I used Sun Systems Q&A which was much easier to build bespoke excel reports that could run to show postings of relevant criteria

Switched from

[Infor OS](https://www.capterra.com/p/119914/Birst/)

Due to a merger with another company we merged onto the parent companies platform

Review Source

EH

Erika H.  
Business Owner  
Retail  
Used the software for: 1-2 years

### "To Sage or not to Sage online! "

December 12, 2025

4.0

Overall, switching to Sage online was an important part of the puzzle for me to transition into retirement.

Pros

I appreciate that I can work from anywhere! I also love that my assistant and I can both work on Sage simultaneously and network from different locations.

Cons

Customer service is the most difficult part of Sage. It is almost impossible to chat live with a human to figure out a problem.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Continuity and the overall ease of the online version

Review Source

DI

Debbie I.  
Owner  
Accounting  
Used the software for: 2+ years

### "Great product"

December 2, 2025

5.0

Great. I am a huge fan of Sage desktop and Sage online. I also have access to QuickBooks online and prefer Sage

Pros

Simple to use and understand. If you have basic bookkeeping you will be able to use Sage. Would recommend.

Cons

Some reporting options. I would like to see more filter an report available to run on Sage. But not a huge issue.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

I enjoy to accuracy of Sage. I found it was easy for clients to make double entries in QB

Review Source

LT

Liza T.  
Owner Operator  
Construction  
Used the software for: 2+ years

### "Reliable and straight forward"

December 9, 2025

4.0

Overall it is the best system I have used. I have been using Simply Accounting for over 20 year. I love that you can customize the system to suit your business needs.

Pros

I have been using Simply Accounting for over 20 years. I love the simplicity of the system and how more in depth you can use it if you need to. Almost 2 years ago I changed from Sage 50 to the Sage one online system. It took some getting used to but I love I can work anywhere that has internet.

Cons

I don't like that you can't search customers by address or ph #. On the Sage One I miss having the capabilities of memorized transactions

Review Source

LP

Laurel P.  
Bookkeeper  
Food & Beverages  
Used the software for: 2+ years

### "My Experience"

December 2, 2025

4.0

Sage Accounting has made it easy for me to give my employer the information they need quickly and accurately. My work matters a lot to me, and using a program that boosts my abilities is something I truly value.

Pros

I really like the consistency of Sage Accounting. Frequent updates always make Sage better, and more simple to use. Payroll through sage is also very easy, and filing T4's at the end of the year is very efficient. Sage makes the hard work seem easy!

Cons

It would be very helpful to be able to pull up payment transaction through a paid invoice rather than having to jump from one screen to another.

Review Source

CT

Colin T.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Wish it was better. But hey it does the job. "

January 21, 2026

3.0

Would like a direct phone number to speak to someone each time have problem. Not interested in this "chat" stuff.

Pros

That it does accounting and is online so can be accessed from anywhere. Lorem ipsum lorem ipsum lorem

Cons

Need to be able to record payment at same time that I am doing an expense post. Save steps. Also the payroll is annoying that you can't easily pay one person on random days. It insists on payruns! So lots to fix as this is just the starting point. Easy fix you could do in 30 seconds.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Sage Accounting

easier to use and more comfortable with it.

Review Source

TS

Traci S.  
President  
Accounting  
Used the software for: 2+ years

### "The Program for Accountants"

December 2, 2025

5.0

I run my small accounting firm with Sage. The majority of my clients also use Sage and I usually will not take a new client if they use any other program.

Pros

I have been using Sage for over 20 years. I am very familiar with the program and really like that I am able to look up journal entries in previous years

Cons

The uploading of the T4s has been problematic with the address fields for the employees. That is the only issue I had last year.

Review Source

AJ

April J.  
Owner  
Photography  
Used the software for: 2+ years

### "Overall I like using Sage- "

December 2, 2025

4.0

I have used sage for three years and still find that it is a bit of a struggle not know how to some of the features. I love being able to send invoices through my phone as well as my computer. I have gotten better over the last few years and the transactions I do daily are easy to use and I have never had an issue with the speed or how well it works.

Pros

I like that I can use it in my phone as well as my computer. I have never had a glitch or any issues with the speed. Being able to run reports is a great help.

Cons

If you do not know a lot about accounting it takes a lot of time to learn how to use it correctly- I find I still struggle after 3 years-

Review Source

BB

Brenda B.  
Book Keeper  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Good and moderately user friendly."

January 3, 2026

3.0

It took a long time to get it working smoothly but it works well now. The increasing cost is a negative.

Pros

It has become easy to keep track of finances in my business with the product online. It is now user friendly. I can easily print report for my accountant. Month ends are super easy to do. GST reporting has become simple. The online banking, once connected, makes it easy to coordinate with my daily business book keeping.

Cons

The learning curve is steep. It takes so much time to get an issue fixed through the help center. It is definitelynot very user friendly. The monthly price keeps going up.

Review Source

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