# Sage Accounting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sage Accounting the right Accounting solution for you? Explore 614 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168740/Sage-One-UK/reviews

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Sage Accounting

4.1 (614)

[View alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 21st, 2026

# Reviews of Sage Accounting

Ease of use

4.1

Customer Service

3.8

## Pros and Cons in Reviews

Intuitive and user-friendly design

84% positive reviews out of 128

Most reviewers find ease of use notable, highlighting straightforward navigation and accessible features for all users.

Edgars D

Accounting Manager, 51 - 200 employees.

"Well known product but has great user interface and allows flexibility to customize it."

Frequent technical problems and glitches

77% negative reviews out of 79

Most reviewers describe bugs and issues as recurring, causing workflow disruptions and making error correction challenging.

Robert E

Director, 2 - 10 employees.

"The software is old-fashioned and filled with bugs, for example, when you select all transactions on a page it will then go and change ALL transactions in your directory - which can take hours to manually fix. When batch editing the attachments also freeze and you have to reset the entire page each time."

Tailored for small businesses

85% positive reviews out of 61

Most users report small business use is effective, affordable, and scales as business needs grow.

Elizabeth W

Senior Director Of Digital Marketing, 10,001+ employees.

"The platform is very easy to use, makes data entry easy and allows you to sync bank accounts for added convenience. Plus, it's perfect for small and medium-sized businesses, and you can even manage two-business accounts at the base price."

Complicated billing and payment processes

69% negative reviews out of 49

Some users report payments and billing involve confusing charges, difficult processes, and limited support for payment issues.

Eric S

Owner, 11 - 50 employees.

"It will rounded to lower numbers so something my manual billing d'ont fit what's in Sage by short penny"

Comprehensive learning resources available

94% positive reviews out of 50

Most reviewers describe training and learning curve as manageable, with helpful tutorials and ongoing support available.

joyelle S

accounting, 2 - 10 employees.

"it is multi functional and has some of the same funstions as quickbooks which makes the learning curve nice"

Slow performance and lag

75% negative reviews out of 44

Most users report performance and speed concerns, citing slow system response, delays, and productivity impacts.

Josh G

Director of Operations, 2 - 10 employees.

"Takes a lot of resources and slows my computer down"

## Showing most helpful reviews

Showing 1-25 of 614 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stan K.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Easy and Accessible"

April 29, 2024

5.0

Not sure - nothing springs to mind as we engage

Pros

Ease of use Not sure - nothing springs to mind as we engage

Cons

Not sure - nothing springs to mind as we engage

Reason for choosing Sage Accounting

seemed to be the sensible choice Not sure - nothing springs to mind as we engage

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Had to decide Not sure - nothing springs to mind as we engage

Review Source

Response from Sage

August 8, 2024

Thank you for your review, Stan. We're pleased that Sage Accounting has been a good choice for your e-learning business. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

LF

Lise F.  
Secrtary and treasurer  
Sports  
Used the software for: 2+ years

### "Evaluation"

April 27, 2026

5.0

Pros

The customer support and the facility to u8se the product are very good. Actually all opf the topics to choose fromn are easy to understand and used.

Cons

The only thing is that it is a very expansive product and not available to everyone. I'm retired and I do work on a volunteer base for a small and new non-profit organisation and responsible to a board of directors, they feeled that it was too expansive, the only version available at a decent price is the online version but being from the old school I do not like to use the online.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Sage Accounting

I used to work in administration and the whole accounting for a large Non-profit and used it for over 20 years. It was then called Simply accounting.

Review Source

BD

Blanka D.  
Owner  
Accounting  
Used the software for: 2+ years

### "Not to impressed with 10+ years of Sage Accounting"

April 30, 2026

2.0

Overall, the customer support is disappointing and often unhelpful. The platform is not very intuitive and can be difficult to navigate, especially for clients who are not familiar with accounting software. Payroll not being built into the system adds unnecessary complexity and results in additional costs, making workflows less efficient. The reconciliation process could be significantly improved, and both invoicing and expense tracking lack the level of efficiency and automation that is now standard in many competing tools. While Sage does market AI capabilities, they are not meaningfully integrated into the core user experience of Sage Business Cloud Accounting. In practice, many everyday workflows still feel manual and lack the level of intelligent automation now expected in modern accounting software.

Pros

While I didn’t personally find the platform to offer strong value for money, I’ve worked with it extensively because many of my clients use it. The financial reporting is adequate and gets the job done; however, it feels limited when compared to other platforms like QuickBooks Online. The range of reporting options and the level of customization available there allow users to tailor reports far more effectively and extract more meaningful insights.

Cons

Due to limited integrations, I eventually transitioned most of my clients from Sage Business Cloud Accounting to QuickBooks Online. A key example is payroll—since it is not natively built into the platform, it requires additional tools, leading to added costs, inefficiencies, and a more fragmented workflow.

Review Source

VS

Vincent S.  
Owner, Consultant and Accountant  
Accounting  
Used the software for: 2+ years

### "Bedford, Simply Accounting then Sage Accounting"

March 24, 2026

4.0

I have bee using this evolving accounting software since 1981. It has evolved into Simply Accounting and then Sage Accounting. in the 80's and 90's we used to pay between $200.00 to $500.00 yearly and had more for our money then today, you even owned your license. Nowadays it has been converted to subscription type, charge our clients thousands of dollars. and if you cancel your subscription, you can no longer use the software, not even adjust all entries. These days our clients pay thousands of dollars without even owning their licenses. There must be still some other software that allow you to have control over your license. This is insight contemplating to seek other solutions. Shame that in 2026, technologically we may be advanced, however ethically I have my concerns. I still value integrity and recommend to my clients not to fall in the trap of technology, but instead consider their needs.

Pros

I find Sage accounting to be one of the most user friendly for all types of users. I consider it 95% complete. Which in my opinion excellent. No software solution in the market is genuine 100% complete. There will always be something missing.

Cons

For Offline users it has become one of the worst. I do not recommend it 100% for offline users. It has become extremely expensive.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Sage Accounting

It has become very expensive for my clients, specially that they have no control over their license. Without yearly subscription they cannot use the software. Pay thousands of dollars for borrowed solution is not worth it.

Review Source

DW

Dylan W.  
Owner  
Retail  
Used the software for: 2+ years

### "Recommended Product"

April 27, 2026

5.0

A good all in one software to help organize and manage my business. The ease of invoicing and receiving payments is one of the best additional features.

Pros

Sage has all the features I need to organize my business expenses and handle invoicing and inventory.

Cons

The pricing is a bit on the expensive side for a small business. I don’t need all the functionality it provides.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Functionality and compatibility with the person who handles my taxes.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Functionality and compatibility with the person who handles my taxes.

Review Source

ÉF

Évelyne F.  
Adjointe administrative  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Userfriendly, i recommand it !"

April 21, 2026

5.0

I use it every month for work and even recommand it to an other non-profit organisation to help them with their finances. It's a time saver and really easy to use !

Pros

I find it really userfriendly and accessible for anyone who's working with it. It's easy to learn and to make modifications if needed. When I have questions, I find it easy to seek for help and support.

Cons

Nothing, everthing is fine. I like when theres updates and everthing is clear on how to use it and whats new.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Sage Accounting

I found it easier to use and to learn all new functonality

Review Source

JN

Jacki N.  
Bookkeeper  
Human Resources  
Used the software for: Less than 6 months

### "Happy With Moving to Sage Accounting"

April 22, 2026

5.0

I do like having a cloud based service and the onboarding was helpful. \[sensitive content hidden\] was great and helped answer a lot of questions even now, months later.

Pros

I liked the intuitive nature of the program and auto integration of being able to issue invoices and collect payments automatically.

Cons

I can't upload our bank feed as it's from a credit union. I'm not a huge fan of the bank rec process. I'd also like the ability to create custom reports.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

To go to a cloud based system instead of a one user, one laptop system

Review Source

BF

Ben F.  
Owner ciach trainer  
Sports  
Used the software for: 1-2 years

### "Accounting made easy "

April 27, 2026

4.0

Very positive in terms of time management and access to timely reports that allow for improve coordination

Pros

Find a software easy to use access to videos for tutorials is made easy and just the simplification of having reporting

Cons

Just the mundane business of receipts & data entry lol i’m hoping to find a scanning feature that helps this process

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

I used it before in a previous capacity and found it very reliable

Review Source

CH

Carol H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Newbie loving it "

April 21, 2026

5.0

Im new learning books on my own and its pretty easy once you get started. I was terrified to start but im almost done 2025 and i feel better. So sage helped me i did try quick books nope not for me.

Pros

The ease of the program I like using Sage because it keeps my bookkeeping simple, organized, and easy to manage. Instead of overcomplicating things, I can enter my transactions in a way that makes sense for how I actually run my business. I prefer working with monthly totals rather than hundreds of small entries, and Sage allows me to do that while still keeping everything accurate.

Cons

Cant think of anything so far as i am still learning as of now im happy with it and the help links make it even better. Maybe add a chat to some thinks to help walk through would help more

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Very hard to use with my business i dont invoice people

Review Source

LV

LESLEY V.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Sage Accounting is second to none - Don't go anywhere else."

April 24, 2026

5.0

Sage Accounting helps me get through the tasks of the day easily and quickly. The updates always change something for the better and any problems I have I know I can just ring up Sage and their knowledgable support staff can guide me through things or log in and sort it out extremely quickly.

Pros

I've used Sage Accounting for 15 years and the software is second to none. The screens are easy to navigate, the reports are easily managed and amended to suit the client, it saves time with inputting when you can memorise a screen for future use. The customer support is exceptionally good. It enables me to log in and look at my clients accounts without having to visit their offices which in itself is time saving as I can spot any errors quickly and readjust where necesary or talk them through how to correct it.

Cons

There is nothing I dislike about Sage Accounting. The design, the navigation and the ease of use has kept me using Sage Accounting for 15 years. I wouldn't go anywhere else.

Review Source

VM

Valerie M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Sage50 versus Sage Cloud (not very innovative)"

January 20, 2026

4.0

I am a loyal and faithful person. I hope these fixes will be implemented quickly and that the product will be more competitive with QuickBooks and others.

Pros

I have been using Sage 50 for over 15 years and I have always found this product very easy to use, fast in execution, with many reporting possibilities, very professional software and without bugs....But my enthusiasm flew away when I switched to Sage Cloud.

Cons

For the past two years, I've migrated all my clients to Sage Cloud, thinking I was taking a step forward. But honestly, I regret my move. I feel like I'm going backward when it should be even faster and more efficient than Sage 50. And my clients aren't very happy either. For example, one of my clients has five companies but manages everything under a single email address. However, it takes a different email address to open a new company, which I find ridiculous. Elsewhere, there's a master (owner) account where you can add multiple companies, but it's still just one account. Secondly, the project-based accounting isn't very advanced. I can't generate a single report with all the projects included. If I have 15 projects, I have to generate 15 separate reports. This will be nonsensical by 2026. The same goes for manually transferring GL balances to the net profit at the end of the year. This should be done automatically. These are just a few of the irritations I encounter on a daily basis.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

I started my business with Sage50. Because it was easy to use and not that expensive at that time.

Review Source

AS

Allen S.  
Chief Financial Officer  
Human Resources  
Used the software for: 6-12 months

### "The Easiest Accounting Experience I’ve Ever Had"

January 20, 2026

5.0

I can’t believe how much this has improved my day‑to‑day work! It’s incredibly easy to use and makes running my small business feel effortless. I actually enjoy using it—highly recommended!

Pros

What stands out most is how straightforward the whole platform is. Bank reconciliation is effortless, and the reporting tools are ready to use right away, which saves a ton of time. The invoicing section is clean and easy, and the transaction‑matching feature does a great job preventing any double‑ups. It feels built with real‑world small business workflows in mind.

Cons

My only real struggle has been handling irregular transactions such as bank‑reversed payments. The system works great overall, but these cases could be more intuitive.

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Reason for choosing Sage Accounting

I chose Sage due to its outstanding simplicity and rock‑solid data integrity. It’s straightforward to work with, and I trust the system to keep our financial data clean, consistent, and dependable.

Review Source

JH

Jennae H.  
Administrator  
Construction  
Used the software for: 1-2 years

### "Great to use!"

September 19, 2025

5.0

I really enjoy it! It's easier to use and the cost is great! I can easily report my finances and invoicing is a breeze.

Pros

Its really easy to send invoices and you can see when the invoice was delevered and when it was seen. This way I know when my customers get my invoices.

Cons

Trying to get a hold of customer service is a nightmare. I have had issues in the past and really needed to speak to someone and it was really hard to find any phone numbers or any contact info to help. I neded up figuring things out on my own but it took longer and was not easy to do.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It was too costly and there was an incident when they took out a payment and added an extra charge but did not inform us of it and their response to our understandable frustration was lacking and rude.

Review Source

SC

Shane C.  
Locksmith  
Automotive  
Used the software for: 6-12 months

### "Mostly satisfied - could use a few more features "

December 18, 2025

4.0

For the most part Sage is an excellent product, but it could do with some improvements, things that would make me want to recommend this product to others, but Quickbooks has features that Sage doesn't that made things run a bit smoother overall. However your price is very agreeable for our small business

Pros

I like how easy it is to organize invoices, products and match banking records. The front page gives me a full view of of ingoing and outgoing expenses, I can see who still owes on invoices.

Cons

I would love to see a rearrange lines in an estimate or a quote, I think that is a very big oversight, something I miss from using Quickbooks. The help pages don't work on my browser (Chrome) which I think is pretty frustrating overall. I have noticed that the product filter doesn't work very well, something else that I find frustrating when I am trying to work in sections of inventory.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were sold on Sage for its price point and several of the features, though once in the system there are absolutely features I miss from Quickbooks

Review Source

AR

Aaron R.  
Certified Professional Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Give us the functionality we ask for!"

November 4, 2025

2.0

Honestly, wish you'd find a way to take Sage 50 and just make it cloud based. I love Sage 50. Sage Accounting is far too limited in functionality. It's leagues behind Xero and QBO - I hate QBO personally.

Pros

I like that my customers can do their own invoicing through Sage Accounting & I can pull the data in to Sage 50.

Cons

The inability to give multiple users permissions to use the app. The inability to adjust tax codes for my own use. The inability to issue receipts - come on - why is this still an issue? Should have been included with the first release and we've been asking for this functionality forever. The inability to adjust invoices beyond the templates. Limited apps for integration.

Alternatives considered

[Qbo](https://www.capterra.com/p/220110/qbo/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Sage Accounting

I like that I can pull the invoices and payments directly into Sage 50. It's actually the ONLY reason I chose it over Wave for my customers doing their own invoicing.

Review Source

CH

Chantal H.  
Accounting clerk  
Consumer Services  
Used the software for: 6-12 months

### "Easy and reliable"

December 2, 2025

4.0

So far I am happy with the overall experience and I will be more able to comment after at least one full year of using it.

Pros

It is quite easy to use and has many functions that make the daily and monthly tasks easier. So far I enjoy working with Sage.

Cons

The invoice models are very limited and also the layout and information that can be added. If proportional payments would be offered, it would also be something I would use.

Switched from

[GEM-CAR](https://www.capterra.com/p/82538/GEM-CAR/)

Not enough tools for what our company was looking for and very limited support.

Review Source

SC

Sandi C.  
Owner  
Furniture  
Used the software for: 2+ years

### "Sage - Option"

December 2, 2025

4.0

Good but I haven't had to use to much of the help options, except for payroll, so I am not sure how well that will work if needed.

Pros

Simple to use and convenient if you need to make an adjustment. Compared to older versions of Sage this is easier to navigate.

Cons

Payroll. I believe all the steps needed when to enter hourly employees bi-weekly hours is a little to many steps and double checks needed. You do get used to it, but it's to many steps every time.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

More user friendly and have used it in the past.

Review Source

CB

Connie B.  
Owner  
Civic & Social Organization  
Used the software for: 2+ years

### "Ongoing Living & Learning Inc."

December 8, 2025

5.0

Good. I also use Sage Intaact for my larger business. I find Sage perfect for the smaller side business - just enough accounting capabilities to not be confusing.

Pros

Ease of use and learning tools. The invoicing tool works well for what I am using. We are a charity and appreciate the discounted fees very much.

Cons

It keeps dropping my bank feed. I found the bank reconciliation a bit difficult with the dates. Do not like that if you approve a bank transaction in the banking feed past the end of the month when you do the reconciliation ending prior it will not allow it.

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Reason for choosing Sage Accounting

Cleaner and more easily understood as I have an accounting background.

Review Source

PD

Pierre-Marie D.  
president  
Civil Engineering  
Used the software for: 1-2 years

### "Pretty bad "

March 12, 2026

2.0

not very good, the product is very expensive for the fonctionality , i am keeping it just because migrating is a pain in the ...

Pros

Relatively easy to use. not much else noce to say about it , I have to keep typing so i can press next.

Cons

the customer service is really bad. the conectivity with the bank is always difficult. Some operations are tedious

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

because my accountant is more familiar with sage

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

to gain speed and to simplify the accounting process

Review Source

MC

Michelle C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Mediocre: Does the basics. Could be more efficient"

January 21, 2026

4.0

Ease of use but I'm wasting a lot of time uploading my bank transactions. I've tried reaching out on the chat multiple times and no one knows how to help me.

Pros

I like the ease of use of Sage. It is very user friendly and provides reporting at a quick glance for me to see how my business is performing. Also makes my accounting easier.

Cons

Slow. My bank transactions don't upload automatically. I can connect my bank and then I have to manually load every transaction.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Sage Accounting

There was a free trial and the overall cost was cheaper.

Review Source

EH

Erika H.  
Business Owner  
Retail  
Used the software for: 1-2 years

### "To Sage or not to Sage online! "

December 12, 2025

4.0

Overall, switching to Sage online was an important part of the puzzle for me to transition into retirement.

Pros

I appreciate that I can work from anywhere! I also love that my assistant and I can both work on Sage simultaneously and network from different locations.

Cons

Customer service is the most difficult part of Sage. It is almost impossible to chat live with a human to figure out a problem.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Sage Accounting

Continuity and the overall ease of the online version

Review Source

LT

Liza T.  
Owner Operator  
Construction  
Used the software for: 2+ years

### "Reliable and straight forward"

December 9, 2025

4.0

Overall it is the best system I have used. I have been using Simply Accounting for over 20 year. I love that you can customize the system to suit your business needs.

Pros

I have been using Simply Accounting for over 20 years. I love the simplicity of the system and how more in depth you can use it if you need to. Almost 2 years ago I changed from Sage 50 to the Sage one online system. It took some getting used to but I love I can work anywhere that has internet.

Cons

I don't like that you can't search customers by address or ph #. On the Sage One I miss having the capabilities of memorized transactions

Review Source

PL

Paul L.  
Co-owner  
Food & Beverages  
Used the software for: 2+ years

### "Easy to use and very useful!"

March 17, 2026

4.0

Pleased with features and easy to use for invoicing. Helps us see where things are at, at any given time.

Pros

One-stop shop for our business finances. Features and setup are practical. Easy to navigate and work with.

Cons

Having only one person able to receive a code for logging in. Two of us use the account and when one gets logged out, the other has to get a code to log in. Only one person is able to get the code.

Review Source

JL

Jayden L.  
VP of Accounting  
Construction  
Used the software for: 2+ years

### "SAGE 10/10 AMAZING CAN'T LIVE WITHOUT IT"

March 13, 2026

5.0

10/10 super easy to use and has a lot of great features to help me get what i need done. Whether it's payables, receivables or reporting Sage is a platform that can do it all!

Pros

Sage is an amazing product! Super easy to use both and easy to get customer support. We are a medium sized business, but this is perfect from all business ranging from small to conglomerates due to how easy it is to access and its value for money. The way that sage displays its data make it super easy for financial reporting. It is great for invoicing as well due to how well it displays data

Cons

It is not a software you can learn within a day, however once you get the hang of it Sage is an irreplaceable tool!

Review Source

MD

Mia D.  
Managing Director  
Photography  
Used the software for: 1-2 years

### "Sage cloud"

May 23, 2026

4.0

I was paying way too much for what I needed for years! Every year when renewing I would ask if there was a way to lower my subscription. The answer would be no. Last year however I insisted so much that I was prompted to a sage cloud, much cheaper and all that I needed. I resent that Sage kept this from me for years and made me pay a big bill for a system that I didn't need.

Pros

The new cloud system is intuitive and easy to use. I am much happier using the cloud, especially because it's saving me money I didn't need to spend to begin with.

Cons

Poor customer service. I was not informed of less expensive possibilities that would have helped me save money.

Review Source

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