# Sage Accounting Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Sage Accounting Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Sage Accounting Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/168740/Sage-One-UK

---

# 

 Sage Accounting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 18, 2025

Written byPreksha Buttan

Preksha Buttan

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad...

[See bio & all articles](https://www.capterra.com/resources/author/pbuttan/)

Edited byNiels Juist

Niels Juist

[See bio & all articles](https://www.capterra.com/resources/author/niels-juist/)

Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers.

Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/)

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sage Accounting

Sage Accounting Overview:

### Key takeaways

Insights from verified Capterra reviews

Sage Accounting helps small businesses manage invoicing, reporting, and day-to-day financial tasks with minimal setup. It’s most used by accounting and retail teams in small firms. Users value its ease of use, remote access, and Excel export tools. While performance and payment processing are common drawbacks, its inventory tracking and Microsoft 365 integration offer added control.

### Our verdict

Sage Accounting suits SMBs that want reliable financial tracking without complex setup or high costs. While it may not offer deep customization or advanced analytics, its structured workflows and integrations support efficient day-to-day operations. Buyers should weigh performance trade-offs against pricing and simplicity.

Top alternative

Featured

Overall rating

Based on 584 user reviews

Reviews sentiment

Positive

81%

Neutral

8%

Negative

11%

Pros & cons

Intuitive and customizable interface

Effective for small businesses

Frequent glitches and unresolved errors

Complicated billing and payment processes

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sage Accounting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sage.com&name=Sage Accounting)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sage Accounting

4.1 (584)

VS.

[4.4 (3,282)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (569)

Ease Of Use

4.4 (7,652)

Value For Money

3.9 (517)

Value For Money

4.2 (6,565)

Customer Service

3.8 (509)

Customer Service

4.0 (6,269)

## Sage Accounting alternatives

Sage Accounting may not suit teams seeking deeper integrations, faster performance, or more flexible invoice customization. If your business needs differ, explore other tools that better align with your workflow preferences and financial priorities.

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (622)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[3.9 (422)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/168740/Sage-One-UK/alternatives/)

## Who uses Sage Accounting?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and customizable interface

85% positive reviews out of 122

Most reviewers find ease of use valuable, highlighting clear navigation, customization, and straightforward daily operations.

Edgars D

Accounting Manager, 51 - 200 employees.

"Well known product but has great user interface and allows flexibility to customize it."

Frequent glitches and unresolved errors

79% negative reviews out of 75

Most users report bugs and issues disrupt workflow, with persistent errors, unreliable fixes, and limited effective support.

Robert E

Director, 2 - 10 employees.

"The software is old-fashioned and filled with bugs, for example, when you select all transactions on a page it will then go and change ALL transactions in your directory - which can take hours to manually fix. When batch editing the attachments also freeze and you have to reset the entire page each time."

Effective for small businesses

84% positive reviews out of 50

Most reviewers indicate small business use is ideal, offering affordability, scalability, and features tailored to smaller operations.

Suman A

Owner, 1 employee.

"It makes managing finances much easier and i can rely on it, while there a re few areas that could be improved, This software is a solid choice for small businesses."

Complicated billing and payment processes

71% negative reviews out of 45

Most users comment payments and billing are frustrating, with unclear charges, manual payment allocation, and difficult subscription management.

Eric S

Owner, 11 - 50 employees.

"It will rounded to lower numbers so something my manual billing d'ont fit what's in Sage by short penny"

Comprehensive training and guidance

95% positive reviews out of 41

Most reviewers describe training and learning curve as manageable, with helpful tutorials, guides, and ongoing support.

joyelle S

accounting, 2 - 10 employees.

"it is multi functional and has some of the same funstions as quickbooks which makes the learning curve nice"

Slow system and lagging response

76% negative reviews out of 41

Most reviewers describe performance and speed as problematic, citing slow loading, lag, and reduced productivity during high-demand periods.

Josh G

Director of Operations, 2 - 10 employees.

"Takes a lot of resources and slows my computer down"

## Sage Accounting's interface

The interface is generally clean and easy to navigate for basic tasks like invoicing and reconciliation, but users report friction when customizing layouts or accessing advanced features. Some find the mobile experience limited. The setup can feel unintuitive for those without accounting backgrounds.

2+

Preksha Buttan

Sage’s interface supports quick onboarding for routine accounting, but reviews suggest that configuring reports or syncing bank data may require extra time. Users mention that while the layout is straightforward, deeper tasks like stock reconciliation can slow down workflows.

Ease of Use

4.1 (569)

4.1

Based on 569 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Sage Accounting’s top-rated features help simplify core financial workflows by combining structured reporting, real-time payment tracking, and exportable data. They support faster decision-making and reduce manual effort across accounting and billing tasks.

Features

4.0 (563)

4.0

Based on 563 reviews

The Sage Accounting features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Accounts receivable

4.3 (52)

52 reviewers rated this feature

Tracks outstanding payments with real-time updates and exportable data. Reviewers say it simplifies record-keeping and offers clear visibility into who owes what.

Income and balance sheet

4.2 (81)

81 reviewers rated this feature

Offers clear, customizable reports for tracking income, expenses, and overall financial health. Users value its support for IFRS and ease of use, even for non-accountants.

General ledger

4.1 (105)

105 reviewers rated this feature

Enables transaction-level drilldowns and custom reporting. Users highlight its role in simplifying paperwork and tracking expenses.

Accounts payable

4.1 (53)

53 reviewers rated this feature

Provides accurate, real-time visibility into creditor balances and pending payments. Users appreciate its filtering options and reporting tools.

Financial reporting

4.1 (102)

102 reviewers rated this feature

Generates detailed profit and loss, balance sheet, and cash flow reports. Reviewers value Excel export and stakeholder presentation features.

Billing and invoicing

4.0 (112)

112 reviewers rated this feature

Supports recurring invoices, payment tracking, and mobile access. Users say it saves time and suits repeat billing workflows.

Inventory management

0 reviewers rated this feature

Tracks stock levels, assemblies, and costing methods like FIFO and LIFO. Businesses use it to monitor inventory movement, manage reordering, and maintain accurate valuation across multiple locations.

Industry-specific functionality

0 reviewers rated this feature

Provides tailored tools for sectors like construction, manufacturing, and distribution. These include job tracking, cost codes, and specialized reporting formats that align with industry workflows.

Microsoft 365 integration

0 reviewers rated this feature

Syncs contacts, reports, and receipts with Outlook, Excel, and OneDrive. This enables smoother collaboration, centralized document access, and faster data sharing across teams.

Job costing

0 reviewers rated this feature

Breaks down project phases, tracks labor and material costs, and links expenses to revenue-driving activities. Teams use it to monitor profitability and control budgets in real time.

All key features (107)

Define levels of authorization for access to specific files or systems

71.43% of 7 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

80.88% of 68 reviewers that rated this feature as important or highly important

Track money owed to a company's creditors/suppliers

69.39% of 98 reviewers that rated this feature as important or highly important

Provides accurate, real-time visibility into creditor balances and pending payments. Users appreciate its filtering options and reporting tools.

53 reviewers rated this feature

Track outstanding invoices and the money owed from clients

76.64% of 137 reviewers that rated this feature as important or highly important

Tracks outstanding payments with real-time updates and exportable data. Reviewers say it simplifies record-keeping and offers clear visibility into who owes what.

52 reviewers rated this feature

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

33.33% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Categorizes outstanding invoices based on the amount of time they have remained unpaid

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

40.00% of 5 reviewers that rated this feature as important or highly important

Bank reconciliation in Sage lets you import, match, and verify transactions efficiently. Reviewers indicate it saves time and reduces errors, especially with bank integration, though some users find setup complex or face issues with multiple accounts and support.

78.46% of 195 reviewers that rated this feature as important or highly important

With Sage, you can easily create, send, and track invoices using professional templates and recurring billing. Reviewers appreciate the intuitive process, email integration, and payment tracking, but some users mention occasional layout issues and desire more direct scanning options.

73.40% of 203 reviewers that rated this feature as important or highly important

Supports recurring invoices, payment tracking, and mobile access. Users say it saves time and suits repeat billing workflows.

112 reviewers rated this feature

Gateway through which end users can view past bills and pay current invoices

70.59% of 17 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

75.00% of 8 reviewers that rated this feature as important or highly important

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

100.00% of 1 reviewers that rated this feature as important or highly important

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

100.00% of 5 reviewers that rated this feature as important or highly important

Receive and deposit or issue and record check payments

0% of 0 reviewers...

Issue payments to third parties via checks

0.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

0% of 0 reviewers...

Tracking, calculating, and paying commissions and earnings to employees

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

54.55% of 11 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

100.00% of 1 reviewers that rated this feature as important or highly important

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

0% of 0 reviewers...

Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more.

0% of 0 reviewers...

Manage budgets, track and optimize spending and align capacity to workload demand

0% of 0 reviewers...

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

0% of 0 reviewers...

Reports that show customers their invoices, payments, and balance on the account

100.00% of 2 reviewers that rated this feature as important or highly important

Invoices that can be tailored according to company's branding, payment terms and personalized information

91.30% of 23 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

0% of 0 reviewers...

Protect sensitive data for digital privacy

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

0.00% of 1 reviewers that rated this feature as important or highly important

Process of automatically notifying clients when payments fail to ensure invoices are paid

0% of 0 reviewers...

Receive an automatic notification when the exact same payment is about to be initiated for the second time

50.00% of 2 reviewers that rated this feature as important or highly important

Transfer money electronically between two bank accounts

50.00% of 2 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

50.00% of 2 reviewers that rated this feature as important or highly important

Integrate with existing ERP systems

0% of 0 reviewers...

Estimate expected cost based on various factors before a project begins

0% of 0 reviewers...

Plan, pay and track business related expenses.

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

62.96% of 108 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

71.67% of 60 reviewers that rated this feature as important or highly important

This capability helps you generate detailed financial reports, monitor performance, and customize outputs for various needs. Reviewers appreciate the variety and clarity of reports, though some wish for improved customization and budget reporting within the platform.

81.18% of 186 reviewers that rated this feature as important or highly important

Generates detailed profit and loss, balance sheet, and cash flow reports. Reviewers value Excel export and stakeholder presentation features.

102 reviewers rated this feature

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

50.00% of 4 reviewers that rated this feature as important or highly important

Software specialized for accountants and accounting firms

150.00% of 2 reviewers that rated this feature as important or highly important

Primarily serving architecture, engineering, and construction industry professionals

0% of 0 reviewers...

Intended for medical use such as diagnosis, treatment, and consultation

0% of 0 reviewers...

For realtors, real estate investors, property managers, and other real estate professionals.

0% of 0 reviewers...

Designed for small businesses

93.02% of 43 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

33.33% of 3 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

0% of 0 reviewers...

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

33.33% of 3 reviewers that rated this feature as important or highly important

You get a straightforward general ledger for tracking transactions, categorizing income and expenses, and generating reports. Users think it's easy to navigate and update, but some mention missing functions like reversing journals and year-end closing automation.

71.94% of 196 reviewers that rated this feature as important or highly important

Enables transaction-level drilldowns and custom reporting. Users highlight its role in simplifying paperwork and tracking expenses.

105 reviewers rated this feature

Business model that charges based on the amount of time spent on an hourly basis

0% of 0 reviewers...

Sage Accounting offers clear income and balance sheet views, making it easy for you to track income, expenses, and assets. Some reviewers find the statements straightforward and customizable, though a few mention limited flexibility for nonprofits and reporting adaptability.

84.57% of 162 reviewers that rated this feature as important or highly important

Offers clear, customizable reports for tracking income, expenses, and overall financial health. Users value its support for IFRS and ease of use, even for non-accountants.

81 reviewers rated this feature

Provides tailored tools for sectors like construction, manufacturing, and distribution. These include job tracking, cost codes, and specialized reporting formats that align with industry workflows.

0 reviewers rated this feature

Tracks stock levels, assemblies, and costing methods like FIFO and LIFO. Businesses use it to monitor inventory movement, manage reordering, and maintain accurate valuation across multiple locations.

0 reviewers rated this feature

Create invoices from scratch or have recurring invoices

76.09% of 46 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

50.00% of 22 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

94.59% of 37 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

83.87% of 62 reviewers that rated this feature as important or highly important

Breaks down project phases, tracks labor and material costs, and links expenses to revenue-driving activities. Teams use it to monitor profitability and control budgets in real time.

0 reviewers rated this feature

Syncs contacts, reports, and receipts with Outlook, Excel, and OneDrive. This enables smoother collaboration, centralized document access, and faster data sharing across teams.

0 reviewers rated this feature

Access software remotely via mobile devices

68.18% of 22 reviewers that rated this feature as important or highly important

Access the system via a mobile application

50.00% of 2 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the accounting and financial aspects of multiple locations or companies in a single location

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

0.00% of 5 reviewers that rated this feature as important or highly important

Manage and support multiple locations

0% of 0 reviewers...

Create, send, and view electronic invoices

61.54% of 52 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

22.22% of 9 reviewers that rated this feature as important or highly important

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

0% of 0 reviewers...

Allow customers to make a partial payment on an invoice and track remaining debt

0% of 0 reviewers...

Tracking, managing, and initiating the transfer of funds for overdue customer payments

100.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

73.85% of 65 reviewers that rated this feature as important or highly important

Reconcile payments with corresponding invoices or orders for accounting purposes

0% of 0 reviewers...

Manage employee salary processes, data, taxes, and records administration efficiently

45.45% of 11 reviewers that rated this feature as important or highly important

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

81.58% of 38 reviewers that rated this feature as important or highly important

Manage and track financials on a project-to-project basis

75.00% of 4 reviewers that rated this feature as important or highly important

Business model that bills clients an amount based on the project/task/job performed

0% of 0 reviewers...

Create, send, and track purchase orders and their statuses

40.00% of 5 reviewers that rated this feature as important or highly important

Aligns purchase orders with incoming invoices and receiving reports

0% of 0 reviewers...

Generate quotes or estimates for customers

200.00% of 2 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

0% of 0 reviewers...

A list of customers and their payments due updated on a monthly basis

0% of 0 reviewers...

Automated process of charging customers at regular intervals for repeated access or use of a product or service

80.00% of 10 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

0% of 0 reviewers...

Access work applications remotely, for when working away from the office and/or traveling

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

88.89% of 9 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

77.78% of 36 reviewers that rated this feature as important or highly important

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

100.00% of 2 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

0% of 0 reviewers...

Track the amount of money spent on a certain product or with a certain supplier

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

0% of 0 reviewers...

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

78.95% of 19 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

0% of 0 reviewers...

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

57.14% of 14 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

75.00% of 4 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

100.00% of 1 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, record and track all business exchanges in form of money and its related interactions in the system

100.00% of 6 reviewers that rated this feature as important or highly important

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

33.33% of 3 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Sage Accounting’s top-rated features help simplify core financial workflows by combining structured reporting, real-time payment tracking, and exportable data. They support faster decision-making and reduce manual effort across accounting and billing tasks.

Features

4.0 (563)

4.0

Based on 563 reviews

## Pricing

Value for money

3.9 (517)

Sage Accounting does not publish pricing details on its website. Buyers must contact the vendor directly to receive a quote tailored to their business needs. Based on buyer insights, most SMBs evaluating Sage Accounting budget around $100 per user per month.

Free Trial

[View pricing plan details](https://www.capterra.com/p/168740/Sage-One-UK/pricing/)

Accounting Start

$20.00

Flat Rate,Per Month

It includes:

-   Sage Copilot (AI-assistant)
-   Create & Send Invoices
-   Track What You're Owed
-   Simplify Bank Reconciliation

Accounting Standard

$40.00

Flat Rate,Per Month

It includes:

-   Manage & Submit CIS
-   Advanced Reporting
-   Send Quotes & Estimates
-   Cash Flow Forecasting
-   Purchase Invoice Management
-   Automated Receipt Capture

Accounting Plus

$50.00

Flat Rate,Per Month

It includes:

-   Budgeting Tools
-   Multi-Currency Support
-   Exchange Rate Gains & Loss Report
-   Inventory Management

Value for money

3.9 (517)

3.9

Based on 517 reviews

## Integrations

Sage Accounting connects with finance, payroll, and reporting systems through a mix of native and third-party links. These integrations help SMBs centralize data, reduce manual entry, and maintain consistency across their accounting workflows.

Popular integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[

Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[

Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)[

talech](https://www.capterra.com/p/155256/talech/)[

AutoEntry](https://www.capterra.com/p/227227/AutoEntry/)[

EZRentOut](https://www.capterra.com/p/134914/EZRentOut/)

Preksha Buttan

Senior Content Analyst

Connecting Sage Accounting with tools for payroll, reporting, and banking helps your finance lead reduce reconciliation errors, automate updates, and maintain visibility across key financial processes.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (509)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (509)

3.8

Based on 509 reviews

## User reviews

Overall rating

4.1

Based on 584 reviews

Filter by rating

5(274)

4(199)

3(46)

2(28)

1(37)

Mentioned topic

Sorted by most recent

TL

Tom L.

Owner

Farming

### "Big change but good"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

April 22, 2026

Good, took some getting used to from the old sage. I like that is is on the cloud and we can acsess from anywhere

Pros

Used sage before so familiar. Found it intuitive. It was nice that we can use rules to automatically do transactions

Cons

Accountant was less familiar with it. She had difficulty using the accountants copy. Maybe more education to accountants on how to use this product would be helpfull

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kristen R.

Bookkeeper

Accounting

### "Sage Review - Apr 22, 2026"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

Very positive. Makes my life as a bookkeeper very easy to track payments made on invoices issued. I have definitely recommended it to clients as an option for invoicing.

Pros

I really like the invoicing features on the online Sage version. As a bookkeeper, it is VERY easy to track the payments made on invoices when you are not necessarily the one who is doing the invoicing. There are also great filters that can be activated depending on what you want to see.

Cons

I really have only used the online Sage invoicing features so I can't speak to the rest of the program, unfortunately. I would really like to become more familiar with it overall and think it might be a better alternative to Quickbooks Online.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Jacki N.

Bookkeeper

Human Resources

### "Happy With Moving to Sage Accounting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 22, 2026

I do like having a cloud based service and the onboarding was helpful. \[sensitive content hidden\] was great and helped answer a lot of questions even now, months later.

Pros

I liked the intuitive nature of the program and auto integration of being able to issue invoices and collect payments automatically.

Cons

I can't upload our bank feed as it's from a credit union. I'm not a huge fan of the bank rec process. I'd also like the ability to create custom reports.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

To go to a cloud based system instead of a one user, one laptop system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Randy B.

Executive Director

Non-Profit Organization Management

### "The Worst Accounting Program Ever"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 22, 2026

Can't stand it. I wish I never would've used it in the first place. I should have used Quickbooks. Too late until year end.

Pros

Very little. There is nothing positive to say about this program. It wastes huge amount of time. I wish I would've gone with QB's.

Cons

The banking module is the worst! When you click on a reconciliation it tries to use the current date and then you have to clear everything to get started. I have wasted so much time on this one issue, it is crazy. You can't force Sage to do a bank update. One of my accounts hasn't connected in over 6 months.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Liz B.

accountant

Construction

### "Sage for small business"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 21, 2026

Sage will do everything a small or med company requires for payroll, invoicing, payables and reporting

Pros

Relatively inexpensive for small business, easy to set up, like the ability to track jobs, and set up departments

Cons

Support documentation on processes is sometimes lacking ability is inactivate jobs, vendors or customers is very time consuming would be nice if JV could be copied

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Mohammed F.

Accounting Manager

Education Management

### ""A Trustworthy Accounting Tool that saves time and reduces stress""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 21, 2026

Using Sage Accounting, my overall experience has been positive. Invoice processing, bank reconciliation and generating financial statement has proven to be a reliable accounting software.

Pros

Using of sage small business cloud accounting I can confidently say it has given a completely different way we manage our accounts and finances. First of all, it is well organized and with minimal training you can use it. The financial report are clear as like, generating Profit and Loss Account, Balance Sheet, Trial balance and Cash Flow statement just a few click. It also time saving due to you can reconcile automated bank transactions. You can generate recurring invoices. It is highly recommended for small to medium sized business.

Cons

I know sage accounting software is user friendly but few areas need improvement. For example, customer support is not always easy for online or cloud accounting compare with desktop sage accounting. This is not helpful when you need a quick answer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sophie S.

Admin Manager

Accounting

### "Great product - would recommend!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 21, 2026

My overall experience with Sage Accounting has been quite positive. The software is user-friendly and offers a range of features that streamline financial management. It has helped me keep track of my accounts efficiently, making it easier to generate reports and manage invoices. Overall, I find it to be a reliable tool for my accounting needs.

Pros

What did you like most about Sage Accounting?\*\* What I liked most about Sage Accounting is its comprehensive reporting capabilities. The software allows me to generate detailed financial reports with ease, providing valuable insights into my business's performance. I also appreciate the integration with other tools, which enhances its functionality and makes managing finances more efficient.

Cons

Cons: What did you like least about Sage Accounting?\*\* One aspect I liked least about Sage Accounting is that it can sometimes be slow to load, especially when handling large datasets. Additionally, I found the customer support response times to be longer than expected, which can be frustrating when urgent issues arise. These factors can hinder the overall user experience at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ÉF

Evelyne F.

Adjointe administrative

Non-Profit Organization Management

### "Userfriendly, i recommand it !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 21, 2026

I use it every month for work and even recommand it to an other non-profit organisation to help them with their finances. It's a time saver and really easy to use !

Pros

I find it really userfriendly and accessible for anyone who's working with it. It's easy to learn and to make modifications if needed. When I have questions, I find it easy to seek for help and support.

Cons

Nothing, everthing is fine. I like when theres updates and everthing is clear on how to use it and whats new.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reasons for choosing Sage Accounting

I found it easier to use and to learn all new functonality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Donnie K.

Owner

Accounting

### "Great for bank entry heavy business"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 21, 2026

Overall it is good for small businesses, though I would be considering a more functional program in the future when I grow.

Pros

The best part of Sage is the banking connections. Although they sometimes disconnect, the ability to load in transactions drastically reduces the administrative load of bookkeeping.

Cons

No YE closing date so you have to remove prior year P&L to all for COA to be accurate in current year. There should be a close period to allow for YOY performance comparison. Auto-reversing accruals also not an option for JE.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reasons for choosing Sage Accounting

Bank importing function primarily. Reputable company for security as a secondary reason.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Linda M.

Bookkeeper

Construction

### "Sage50 Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 21, 2026

Years ago, I was trained on Sage, and have worked on numerous programs including quick books and Simply Accounting. It was easy for me to jump back into Sage.

Pros

I like the ease of use and the value for my money. I work with 3 different accounts and switching from one to the other is so easy, instead of having to log out and back in with the different account. As I have 3 accounts the time savings is important.

Cons

I'd like all 3 payments taken out at once, not at different times. Paying one lump sum helps me with money management too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/168740/Sage-One-UK/reviews/)

## FAQs

Yes. Sage Accounting includes tools to calculate tax deductions, generate reports, and stay updated on tax legislation changes. These features support timely and accurate filing for small businesses.

Yes. Sage Accounting is a cloud-based solution, allowing users to access financial data from any device. It also includes automatic backups and built-in security features to protect sensitive information.

Sage Accounting is designed for small and midsize businesses, including freelancers and growing companies. It supports essential workflows like invoicing, expense tracking, and financial reporting.

Yes. Users can add secure online payment options to invoices, helping them get paid faster and reduce outstanding balances. Payment tracking is integrated into the invoicing workflow.

Yes. Sage Accounting includes features for tracking inventory levels, customizing job statuses, and identifying revenue-driving projects. These tools help businesses manage operations and profitability.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Sage Accounting’s own online content in September 2025, including the product's website and its social media channels.
    

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Published March 20, 2023 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

### [The Most Valued Accounting Software Features by Business Size](https://www.capterra.com/resources/accounting-system-features-by-size/)

Published July 18, 2023 by [Amita Jain](https://www.capterra.com/resources/author/ajain/)

### [6 Accounting Tasks That Can Be Fully Automated](https://www.capterra.com/resources/accounting-automation/)

Published February 28, 2024 by [Leaman Crews](https://www.capterra.com/resources/author/leaman-crews-guest-contributor/)

### [3 Benefits and Challenges of Modern Accounting Solutions Over Manual Methods](https://www.capterra.com/resources/benefits-of-accounting-software/)

Published August 23, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/)

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