# Factorial Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Factorial Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/168685/Factorial-HR-Software --- # Factorial Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Factorial ## What is Factorial? Factorial is a powerful human resources software that employees love almost as much as HR does. With a simple, intuitive interface, Factorial streamlines HR processes at every stage of the employee life cycle. We make recruitment, onboarding, time tracking, time off management, and performance reviews easy. HR managers have enough to do! Make admin more efficient so you can concentrate on the things that really matter. ## What is Factorial used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 313 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 5% Pros & cons Intuitive platform navigation Comprehensive HR oversight tools Unreliable support experience Frequent technical disruptions Starting price $8 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Performance Management System / 2026 - Talent Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Factorial?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://factorialhr.com&name=Factorial) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Factorial 4.4 (313) VS. [4.9 (4,277)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $8 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (313) Ease Of Use 4.8 (4,277) Value For Money 4.1 (270) Value For Money 4.7 (3,927) Customer Service 4.2 (276) Customer Service 4.7 (4,029) ## Factorial alternatives [4.6 (3,430)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,793)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,844)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,209)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168685/Factorial-HR-Software/alternatives/) ## FAQs about Factorial Overview ### What problems does Factorial solve? Factorial solves manual, fragmented HR work by centralizing time tracking, absences, payroll documents, onboarding, and employee records in one intuitive system. It reduces forgotten clock-ins, duplicate leave requests, and scattered documentation while giving HR teams, managers, payroll staff, and growing SMBs clear visibility into availability, attendance, and daily people operations. Answer based on 211 reviews Overview ### Which roles and teams benefit most from Factorial? Factorial is most used by HR teams, executives, and administrative managers who need to centralize employee data, time off, onboarding, payroll inputs, and compliance workflows. Finance and operations leaders use it to improve workforce visibility and approvals, while project and department managers rely on it for attendance tracking and team coordination. Answer based on 313 reviews Overview ### What company size and industries is Factorial built for? Factorial is built primarily for small businesses, which make up 89% of reviewers, with its strongest industry presence in Information Technology and Services, Marketing and Advertising, and Computer Software at 7% each. It also serves midsize businesses at 8% and enterprise companies at 3%, including hospitality, construction, and healthcare. Answer based on 313 reviews Features and Usability ### What are the key features of Factorial? Factorial includes core HR features such as absence management, employee management, payroll management, time tracking, and document management. Reviewers also highlight team calendars, clock in/out, and employee self-service as key differentiators, especially for handling vacations, attendance, payslips, and employee records in one system. Answer based on 113 reviews Pricing ### How much does it cost and what fees or limitations are included? Factorial starts at $8/user/month for the Basic plan, which includes onboarding, payroll processing, payslips, e-signatures, and bulk document sending. A free trial is available. Reviewers often cite time and cost savings and good value, though some say pricing feels high for small teams and support can be uneven. Answer based on 58 reviews Integrations ### Which third-party tools and platforms does Factorial integrate with? Factorial integrates with Microsoft Excel, Microsoft Outlook, Slack, Google Docs, Gmail, and Google Calendar. Its catalog also includes Google Workspace, LinkedIn Jobs, Jira, Aircall, and Dynamics 365 Business Central, giving Factorial more than 50 integrations across communication, productivity, recruiting, and business systems. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on Factorial? Factorial is generally quick to onboard, with an intuitive interface that most employees and new hires learn fast through step-by-step workflows. Training is available in person, live online, through webinars, videos, and documentation. Admins and teams handling integrations, customizations, or change-resistant staff may need more time and remote guidance. Answer based on 13 reviews Getting Started and Support ### What customer support options does Factorial offer, and how do users rate the experience? Factorial offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. User experience with support is mixed: many describe fast, personalized, helpful responses, while others report slow follow-up, unanswered messages, difficulty reaching agents by phone or chat, and inconsistent issue resolution during implementation or urgent cases. Answer based on 52 reviews Security ### How does Factorial handle data security and access control? Factorial uses configurable access permissions by user groups, teams, and offices, cloud-based data storage, secure document handling, and alerts for changes made. Reviewers describe it as secure and reliable overall, but some report confusing permission setup, limited granular controls, difficulties assigning manager access, and occasional concerns in expense management. Answer based on 14 reviews ## Who uses Factorial? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 158 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 158 reviews Administrative 29% Administrative 29% Human Resources 14% Customer Services & Support 11% IT & Software Development 10% Others 36% Top industries Based on 158 reviews Marketing and Advertising 30% Computer Software 20% Retail 20% Construction 17% Other 13% ## Pros and Cons Intuitive platform navigation 96% positive reviews out of 103 Most reviewers indicate ease of use allows quick adoption, requiring minimal training for all users. Unreliable support experience 46% negative reviews out of 48 Some reviewers describe customer support as slow, unresponsive, and difficult to reach when problems arise. Marc S Operations Director, 11 - 50 employees. "There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise an issue...even though you are using live chat to talk to agents." Comprehensive HR oversight tools 93% positive reviews out of 28 Most reviewers find control features enable efficient HR management, offering visibility and actionable insights daily. Frequent technical disruptions 77% negative reviews out of 26 Most users report bugs and issues disrupt workflow, with crashes, slowdowns, and unresolved errors causing frustration. Streamlined HR access for all 100% positive reviews out of 23 Most reviewers describe user and administrator management as intuitive, simplifying HR tasks for every role. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.2 (51) 64.71% of 51 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.4 (49) 55.10% of 49 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository HR Management 4.3 (37) 62.16% of 37 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Timesheet Management 4.4 (37) 59.46% of 37 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Calendar Management 4.2 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Vacation/Leave Tracking 4.5 (33) 63.64% of 33 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time Factorial 350 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Manage and track employee attendance Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements Manage advertising space and its sales within your network or publication System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record and send audio and/or video files by online message or chat Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically identify systems to be monitored Tickets are automatically assigned to specific agents based on predefined rules Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Researching and validating a person's criminal, educational, job or financial records Compare key metrics for the business against prominent players in the industry Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Facial or other physical recognition to confirm identity Supports learning paths that combine in-person classes with online/virtual courses Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts Capability to use a search engine via operators like AND, NOT, and OR Group collaboration to solve ideas in a productive and concentrated manner. Manage and track employee breaks Manage and monitor spending to align with the financial constraints or goals Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Tools that allow users to create and publish courses and course material/content Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Web page to host job postings, show role descriptions or receive applications from potential candidates Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Publish and distribute content to targeted audiences Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Manage and track credit cards that are distributed to employees to use for authorized business expenses Software specialized for corporate use Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Financial system that helps create and manage physical/digital credit cards and track transaction activities Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Graphical representation of data Collaborate on creating a product by sharing and adjusting designs through a shared portal Digital displays use technologies such as LCD, LED, projection and e-paper Digitally deposit correct payroll amounts into individual employee's bank accounts Track products that are for sale at a reduced price or part of coupon promotions Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital greeting cards that are sent electronically, usually via email Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Software specialized for companies that sell courses/content Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Store photos of employees Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Track status, assign actions, and control access to systems for devices within the organization Tracks metrics that provide insight into how a user interacts with any interface or product Estimate expected cost based on various factors before a project begins A list of events with their respective dates Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk A group of full and part-time employees who work in differing healthcare positions Track employee time off under the family and medical leave act (FMLA) Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Track student's scores and grades on course materials Automates core HR functions such as talent management, employee evaluation and learning management Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Document completed by employee to assist with career and personal development to reach short term and long term goals Various components within a system including buttons, clickable icons, hover effects, and more Designed to be used by internal recruiters or HR hiring managers Movement of employees across roles within the same company Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Manage and track all job information and associated tasks An online platform that connects employers and job seekers Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Search and filter available jobs based on location, industry, seniority, skills, keywords, and other criteria. Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Create and manage leave policies including multiple policies per department, branch, shift, region, etc. Manage and track employee attendance Live stream to multiple devices simultaneously Allows managers to praise, recognize skills, and give feedback to their employees Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Send messages to multiple recipients at the same time Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing Communicate using messages within the system Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. Log miles driven for tax deduction or reimbursement purposes Diagram used to organize information in a hierarchical way to show relationships Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Scan and upload receipts to a central database using a mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each Supports various file formats Different tiers of pricing and billing for different employees and situations Multiple companies can create employer profiles and post jobs on the site Create and update newsletter content to increase engagement Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Track employee and task times without internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Track and organize online shifts Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Create and design org charts that include an organization's structure information, contact information, illustrations, and more Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Integration with payment gateways to facilitate online transactions Manage employee salary processes, data, taxes, and records administration efficiently Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Peer/teammate feedback and review on individual's performance Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Analyzing historical and current data and generating a model to help predict future outcomes. Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Share pre-configured sets of data organized and presented in a specific manner with the organization Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Clock in and out online or with a card Pre-written repository of questions that can be reused within a course or for assessment or interviews Integrates with QuickBooks Brief assessments used to measure knowledge and skills Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal Ratings/Reviews Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Track accrued recognition and rewards at an individual employee level Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Automated process of charging customers at regular intervals for repeated access or use of a product or service Process used by hiring managers to get more information about a candidate by contacting previous employers Log and store the source of contacts/leads Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Assign available resources to various projects and tasks Assign available resources (human and/or non-human) to various projects and tasks A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Post and distribute resumes on a job board Search through the software for stored resumes Upload and store resumes Follow the progression of a task associated with performance reviews A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Analyze potential risks across the organization Initiate collection and analysis of known risks Set & manage permission levels based on user roles and restrict access to only authorized individuals Manage and optimize an organization’s use of SaaS applications. Budgets, benchmarks and tracks all salary processes and associated costs Regulations on a company's internal process when dealing with financial reporting Assign and distribute work schedules to individual employees or teams within an organization Send individual or bulk text messages at predetermined times Automatically calculate score after the assessment Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Create/control content and visuals for deployment on multiple screensavers Securely stores data to prevent data loss or breaches Manage and control the security aspects of an organization's digital assets, resources, and operations An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Set rules to display fields in org chart to reduce clutter Create tools to promote social interaction and learning between students/trainees and instructors/trainers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Allows businesses to manage the software installed on their devices. Manage the reservation of workspaces Set allowances and ensure employees don't spend more than the allotted amounts Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Planning, tracking and developing internal talent for future key position filling Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Attach digital tags to documents and assets for identification, search, or monitoring purposes Recruiting, tracking, and interviewing candidates and onboarding/training new employees Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Track the status and progress of tasks Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client Track time worked per project Track the amount of time spent on a job or task Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Connect with meeting participants remotely over video Allow organizations to streamline the check-in process for visitors. Interact with data visualization elements, such as charts and graphs, to drill down into data Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Web form that allows users to enter data that is sent and processed for different reasons Assess skills, outcomes and results using preset metrics and averages Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (313) 4.2 Based on 313 reviews ## Pricing Value for money 4.1 (270) Free Trial [View pricing plan details](https://www.capterra.com/p/168685/Factorial-HR-Software/pricing/) Basic $8.00 Per User,Per Month It includes: - Employee Directory - Bulk Document Sending - Payroll Processing - Onboarding / Offboarding - Custom Notifications - Payslips - E-Signature - Edit PDF Files Value for money 4.1 (270) 4.1 Based on 270 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (276) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (276) 4.2 Based on 276 reviews ## User reviews Overall rating 4.4 Based on 313 reviews Filter by rating 5(175) 4(105) 3(16) 2(4) 1(13) Mentioned topic Sorted by most recent AU Anonymous User Web Developer Computer Software ### "Factorial review for new employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 30, 2026 I am loving it so far. I started using it three years ago and it is one of my favourites to setup for company employees. Pros It is a very beginner friendly software for juniors to check in and out their working hours and other management tools. Cons Needs more software or plugin integrations, it can be a little too simple sometimes and requires more personalization. Switched from [Holded](https://www.capterra.com/p/153384/Holded/) Holded is more complicated and has some different functionalities to what I needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Maria Jose C. SSS Computer Software ### "Facilidad de uso" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 20, 2026 Mi experiencia con Factorial ha sido buena, realmente lo he usado poco tiempo porque soy nueva en la empresa. Pros He encontrado bastante facilidad de uso para fichar y hacer todos los cursos de onboarding previstos Cons Me ha ocurrido que a veces hay que marcar las tareas varias veces como finalizadas para que dejen de figurar como pendientes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dana P. CVOM Veterinary ### "Great for a smaller, less complex team." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 25, 2026 We had an overall great experience with factorial, it just did not work for our hospital and its needs. We have emergency differential which we could not make work with their clock in/clock out system. Pros Our team loved that there were a lot of customizations as far as separating different types of time off as well as being able to clock in and out directly from the phone. It was super user friendly for our entire team and the Factorial team worked with us quite a bit. Cons We unfortunately had some issues as Factorial could not set up our pay differentials into their time clock appropriately. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We wanted to make it easier to track time off and other features and offer team members the ability to have access to these things from their own phones. We switched back to Avimark clock in system after a few months. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Christoph B. COO Hospitality ### "Easy and user friendly " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 29, 2026 Self explanatory and integration work was minimal - can be fine tuned by teams themselves without too much involvement from experts Pros User friendly and easy to implement billing solution. Known for mid-sized companies and intuitive to set up despite various configuration possibilities Cons Not easy to integrate across multiple countries but a solid stand-alone solution for one market or entity in itself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Marc S. Operations Director Outsourcing/Offshoring ### "So far, a poor overall experience" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 23, 2026 The support is very disjointed, platform has many bugs and issues which support cannot help you with and your named account managers do not communicate or are seemingly there to manage and help. Pros Onboarding was excellent and thorough. We were made to feel valued and our issues and questions were dealt with promptly. Cons The support and account management post onboarding is very poor. There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise an issue...even though you are using live chat to talk to agents. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) More features were needed to manage our team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User PS Consumer Services ### "Works pretty good " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2026 I don’t have any complaints about Factorial. My experience has been pretty good and I really appreciate it since I use it daily. Pros It’s a very practical tool for daily use. It took only one click to register your shift. You can request and track all your days off easily. It’s really intuitive and easy to use. Cons It works pretty well. It’s very rare for the website to be down and if that happens, it usually doesn’t last long. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) They did not provide a reason for the change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Administrative Clerk Photography ### "Great for Small Business Operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2026 overall Factorial is an amazing tool and has made my business operation super easy and efficient.... Pros I loved the features, It offers great team collaboration and banking and managing my money is super easy Cons I did not like the start up cost , but it is a great value for money. I just think it could be a bit cheaper for startups Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joseba M. CEO Leisure, Travel & Tourism ### "No cumplen las condiciones contractuales, \[contenido sensible oculto\] enfocados en ego más que en Factorial" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 15, 2025 Bastante mala, en general es una empresa poco seria, creo que la fama se les ha subido a la cabeza a los \[contenido sensible oculto\] y como no consiguen lograr los objetivos de rentabilidad que vendieron a los fondos... se van a cargar su producto. Pros Plataforma fácil de usar aunque muchos errores de frontend, se ve que la tecnología que usan es un poco límitada Cons Cambios constantes de condiciones contractuales, no cumplen los acuerdos firmados y además te notifican cambios contractuales por email... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Roberto B. CEO Marketing and Advertising ### "Illegal price doubling with no notice and ignoring support requests" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2025 I’ve been a Factorial customer for years. Recently, my subscription price doubled without any prior notice or consent. I reached out multiple times (Oct 10, 11, 14) to clarify the issue before renewal — no one replied. Only after escalating and threatening legal action did \[sensitive content hidden\] , an account manager, respond briefly to say my “discount expired.” No acknowledgment of the missing notice or consent, and no resolution since. Under German law, unilateral price increases without explicit consent or direct notice are generally not valid. Yet Factorial has ignored my messages while continuing to charge the higher amount. Extremely disappointing experience from a company that promotes itself as people-first. Pros It used to be cheap and good value for Money. But the quality of support overshadows the positives... Cons Support is horrible, particularly \[sensitive content hidden\] from German team which continued to ignore request besides illegal actions by factorial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Niccolo C. CEO Internet ### "Sto scappando a gambe levate! Mi faranno pagare comunque un anno 8 mila euro, ma piuttosto di usarlo torno a Excell. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 14, 2025 Un disastro. Davvero una delle peggiori esperienze con un software che ho mai avuto nel 2025. Sembrava di interagire con aziende pre internet: clausole che non ho personalmente mai visto in un software B2B. Leggete i loro termini e condizioni! Un consiglio da chi lo ha usato, non è così utile e sarà solo una rogna andarvene. Cercare un consulente del lavoro e chiedete a lui se ha un software. Almeno è tutto li, accentrato. Pros Inizialmente avevo scelto Factorial perchè ricordavo avesse buone recensioni. Dopo 1 primo anno di utilizzo per testare, abbiamo capito che era una machcina per aumentare il costo ogni anno senza aggiungere alcuna funzionalità davvero utile per noi. Cons 1\. Termini e condizioni che a mio avviso non sono etici; Controllate voi stessi; Anzi vi invito a farli leggere da un AI e farvi dire cosa ne pensa; 2. Abbiamo segnalato malfunzionamenti gravi negli ultimi mesi. Tra cui l'invio di oltre 10 mila email ai nostri Dipendenti in una notte. Con intasamento della casella di posta e peridta di credibilità da parte degli utenti. Abbiamo chiesto spiegazioni dettagliate sull'incindente in quanto è una falla grave, dopo differenti mail e 6 mesi questa la risposta -> "errore del nostro CRM, per cui vennero inviate mail massime ad alcune aziende/ contatti". Ovvero nessuna spiegazione concreta dell'errore, tipologia, gravità e come lo hanno fixato e soprattutto in che modo realmetne ci compensano per l'errore. Visto che è loro. 3.Il software è di per se poco utile. In fatti nonostante la difficoltà di portare via 52 anagrafiche, file abbiamo deciso di scappare a gambe levate. Il valore reale percepito per noi è di 100 euro all'anno totale. Quando in realtà ci cheidono 8 mila euro all'anno! 4. Mandano costantemente mail sulla piattaforma anche quando gli è stato richiesto esplicitamente e tramite PEC di non farlo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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