--- title: "Factorial Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Factorial Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/168685/Factorial-HR-Software/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Factorial Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Factorial ## What is Factorial? Factorial is a powerful human resources software that employees love almost as much as HR does. With a simple, intuitive interface, Factorial streamlines HR processes at every stage of the employee life cycle. We make recruitment, onboarding, time tracking, time off management, and performance reviews easy. HR managers have enough to do! Make admin more efficient so you can concentrate on the things that really matter. ## What is Factorial used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 320 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Pros & cons Intuitive and accessible platform Comprehensive HR oversight tools Unresponsive customer assistance Frequent technical disruptions Starting price $8 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Compensation Management / 2026 - Performance Management System / 2026 - Talent Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Factorial?[Manage this product listing](https://www.g2.com/products/factorial/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Factorial 4.3 (320) VS. [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $8 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (320) Ease Of Use 4.3 (1,982) Value For Money 4.1 (277) Value For Money 4.2 (1,635) Customer Service 4.2 (283) Customer Service 4.1 (1,710) ## Factorial alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/168685/Factorial-HR-Software/alternatives/) ## FAQs about Factorial Overview ### What problems does Factorial solve? Factorial solves fragmented HR administration by centralizing employee records, documents, contracts, time tracking, leave requests, vacation calendars, and payroll-related information. HR teams, managers, and growing small-to-medium businesses gain clearer staff availability, reduce manual timesheets and email requests, and give employees self-service access to attendance, documents, and absence balances. Answer based on 168 reviews Overview ### Which roles and teams benefit most from Factorial? Factorial is most used by HR managers, HR business partners, and people operations teams for employee records, leave requests, onboarding, and policy administration. CEOs, COOs, and general managers use workforce data to oversee operations, while CFOs and finance directors track payroll-related information. IT leaders and project managers support access management and team coordination. Answer based on 320 reviews Overview ### What company size and industries is Factorial built for? Factorial is built primarily for small businesses, which represent 89% of reviewers, with Information Technology and Services the top industry at 8%. It also serves midsize businesses (8%) and enterprises (2%), and is intended for hospitality, construction, healthcare, marketing and advertising (7%), and computer software (7%). Answer based on 320 reviews Features and Usability ### What are the key features of Factorial? Factorial includes core HR management features centered on timesheet management, attendance tracking, and an online time clock for recording daily hours. It also supports payroll management, including remuneration reporting and electronic signatures, plus an employee database with organizational charts, and vacation/leave tracking to view allowances and team absences. Answer based on 26 reviews Pricing ### How much does it cost and what fees or limitations are included? Factorial starts at $8 per user/month with its Basic plan, which includes payroll processing, payslips, onboarding, e-signatures, and employee directory tools. A free trial is available. Reviewers describe strong value and time savings, although others consider it expensive, cite price increases, or report paying extra for certain modules and higher-tier features. Answer based on 59 reviews Integrations ### Which third-party tools and platforms does Factorial integrate with? Factorial integrates with Microsoft Excel, Microsoft Outlook, and Slack, alongside Gmail, Google Calendar, Google Workspace, Jira, and LinkedIn Jobs. It supports over 50 integrations across communication, productivity, scheduling, recruitment, and HR-related workflows, including calendar coordination, data exports, document signing, and job-posting connections. Answer based on 33 reviews Getting Started and Support ### How easy is it to onboard and train a team on Factorial? Factorial offers in-person and live online training, webinars, videos, and documentation. Reviewers report that employees and new hires learn common tasks quickly through step-by-step workflows, while HR admins may need more time for complex modules and integrations. Some users also want easier-to-find manuals and more tutorials for advanced options. Answer based on 14 reviews Getting Started and Support ### What customer support options does Factorial offer, and how do users rate the experience? Factorial offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. User experiences vary: many describe knowledgeable, personalized assistance and quick replies, while others report slow or unanswered requests, difficult issue escalation, lost tickets, and delays resolving bugs or implementation problems. Answer based on 54 reviews Security ### How does Factorial handle data security and access control? Factorial uses configurable access permissions for user groups, teams, and offices, while supporting secure cloud-based storage for employee data, payslips, and digitally signed documents. Reviewers also mention change alerts. However, permission setup can be confusing or restrictive, with limited granular controls and difficulties assigning certain manager-level communication access. Answer based on 16 reviews ## Who uses Factorial? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 96% positive reviews out of 105 Most reviewers find ease of use important, highlighting the clear interface and minimal training required. Unresponsive customer assistance 46% negative reviews out of 50 Some reviewers describe customer support as slow, difficult to reach, and often unhelpful when resolving problems. Marc S. Operations Director, 11 - 50 employees. "There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise an issue...even though you are using live chat to talk to agents." Comprehensive HR oversight tools 93% positive reviews out of 28 Most reviewers report control features enable efficient tracking, documentation access, and streamlined HR decision-making. Frequent technical disruptions 77% negative reviews out of 26 Most reviewers indicate bugs and issues disrupt workflow, with crashes, slowdowns, and unresolved errors causing frustration. Streamlined HR administration experience 100% positive reviews out of 23 Most reviewers describe user and administrator management as intuitive, simplifying daily HR operations for all roles. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Factorial supports all three features that reviewers rate most highly: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage payroll accurately, keep employee records organized, and handle core HR processes in one place, allowing teams to reduce manual work and maintain more consistent people operations. Payroll Management 4.2 (54) 66.67% of 54 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.3 (39) 64.10% of 39 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Employee Database 4.4 (52) 57.69% of 52 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Mobile Access 3.9 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Time & Attendance 4.1 (31) 64.52% of 31 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Calendar Management 4.1 (41) 75.61% of 41 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Factorial 310 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - Absence Management: Manage and track employee attendance - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Biometric Recognition: Facial or other physical recognition to confirm identity - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Bonus Management: Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Break Management: Manage and track employee breaks - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Categorization/Grouping: Organize and group data or items based on various criteria - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Check Printing: Print paychecks issued to confirm payment of wages or salary - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compensation Statements: Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCards: Digital greeting cards that are sent electronically, usually via email - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Estimating: Estimate expected cost based on various factors before a project begins - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Float Pool Management: A group of full and part-time employees who work in differing healthcare positions - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Internal Talent Mobility: Movement of employees across roles within the same company - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc. - Leave Tracking: Manage and track employee attendance - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing - Messaging: Communicate using messages within the system - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Learning: Access for students to complete learning materials on mobile platforms - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Multimedia Support: Supports various file formats - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Offline Time Tracking: Track employee and task times without internet connection - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Online Scheduling: Track and organize online shifts - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Online Time Tracking: Track employee and task times using internet connection - Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Punch card: Clock in and out online or with a card - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - QuickBooks Integration: Integrates with QuickBooks - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Salary Planning: Budgets, benchmarks and tracks all salary processes and associated costs - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scoring: Automatically calculate score after the assessment - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Smart Chart Legend: Set rules to display fields in org chart to reduce clutter - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Space Reservation: Manage the reservation of workspaces - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Tracking by Project: Track time worked per project - Timesheet Management: Track the amount of time spent on a job or task - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (320) 4.2 Based on 320 reviews ## Pricing Value for money 4.1 (277) [View pricing plan details](https://www.capterra.com/p/168685/Factorial-HR-Software/pricing/) Basic $8.00 Per User,Per Month It includes: - Employee Directory - Bulk Document Sending - Payroll Processing - Onboarding / Offboarding - Custom Notifications - Payslips - E-Signature - Edit PDF Files Value for money 4.1 (277) 4.1 Based on 277 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (283) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (283) 4.2 Based on 283 reviews ## User reviews Overall rating 4.3 Based on 320 reviews Filter by rating Counts reflect reviews available in this feed. 5(177) 4(108) 3(16) 2(4) 1(15) Mentioned topic Recent reviews first, then most helpful Estrella A. Software Engineer Used the software for: 1-3 years ### "Efficient HR self-service for engineering teams using Factorial" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 30, 2026 Factorial makes handling administrative requests effortless. It cuts down paper clutter, streamlines annual reviews, and lets me return to core coding quickly. Pros Requesting PTO and checking remaining holiday balances takes seconds. Securely accessing payslips and signing documents digitally keeps administrative overhead minimal. Cons Occasional UI bugs pop up during self-assessments, and permissions feel restrictive when trying to view detailed squad setups. CO Coordenadora Coordenadora Used the software for: 3-5 years ### "Não indico jamais o sistema" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 21, 2026 A experiência tem sido um pesadelo e uma enorme fonte de insegurança jurídica. O sistema é instável no cálculo de horas, gerando divergências no saldo de toda a equipe e nos deixando expostos a graves riscos de processos trabalhistas. O suporte é focado em tirar o corpo fora e só dá alguma atenção quando ameaçamos cancelar. Não há respaldo algum quando mais precisamos. Pros A promessa do produto e a interface parecem boas no papel, deixando tudo em um só lugar. Infelizmente, a prática não cumpre o que promete devido aos erros graves do sistema. Cons Falhas graves e inconsistências no banco de horas, que altera saldos sozinho sem rastro ou justificativa (como gerar 96h positivas do nada em um mês). Além disso, o suporte é péssimo: em vez de resolver o problema técnico, tenta empurrar a responsabilidade para o cliente e dá justificativas descabidas. SU Soporte Usuarios IT Soporte Usuarios IT Used the software for: Less than 1 year ### "Herramienta muy completa y con diversas opciones para gestión de tu empresa" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2026 Como Administrador IT encargado de la gestión del directorio ligado a Factorial, la experiencia ha sido muy práctica, intuitiva y sencilla. Simplifica mucho el control horario de la plantilla, las solicitudes de vacaciones y la distribución de documentos en un único portal cómodo tanto para los empleados como para el área de RRHH. Pros Se podría resumir en la facilidad para gestionar el día a día de tu jornada: desde el fichaje diario y las solicitudes de ausencias o vacaciones (con subida de documentación). Además, en la empresa tenemos la integración y sincronización de Factorial con nuestro directorio de empresa, lo cual facilita mucho la administración de los perfiles y accesos de los empleados. Cons En ocasiones, la configuración inicial o la administración de las integraciones con el directorio requiere revisar bien los permisos para asegurarse de que los datos se sincronizan correctamente. También se agradecería un poco más de margen de personalización en algunos informes. Otras veces, cuando los terminales de ficha dan error, por algún motivo, tarda un poco en cargar/volcar los datos. Beatrice K. Marketing Specialist Used the software for: 1-3 years ### "Great HRIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2026 Overall, the experience was easy and great for daily use. The format was modern and easy to understand. Pros Great HRIS system to track items such as time off, overtime, documents, requests, and tasks to complete. Cons Sometimes the site would not sync well with other time tracking tools like Float, so real-time accuracy for overtime hours was hard to deduce. HO Head of IT Strategy und Processes Head of IT Strategy und Processes Used the software for: Less than 1 year ### "Gutes Kernprodukt, aber unzuverlässiger Vertrieb mit Falschaussagen" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 1, 2026 Das Kernprodukt hat Potenzial und bringt technisch gute Ansätze mit. Das Unternehmen drum herum und der Vertrieb sind jedoch eine absolute Katastrophe. Wer auf spezifische rechtliche Anforderungen oder zugesagte Schnittstellen angewiesen ist, läuft Gefahr, eklatant fehlinformiert zu werden. Wenn ihr Factorial in Betracht zieht: Lasst euch jede einzelne Zusage juristisch wasserdicht garantieren! Pros Das Kernprodukt ist solide aufgebaut. Aus IT-Sicht ist die API gut strukturiert, die Reporting-Engine ist ganz okay und die KI bietet an einigen Stellen echten Mehrwert. Das Value for Money wäre gut – allerdings nur, wenn alle zugesagten Dienste auch sauber funktionieren würden. Cons Im Vertrieb und Onboarding herrscht eklatante Falschberatung. Uns wurden Kernfunktionen wie QES (Qualifizierte Signatur für befristete Verträge) sowie SCIM-Provisioning im Paket mehrfach und schriftlich zugesichert – kurz vor dem Go-Live heißt es plötzlich, dass es diese gar nicht gibt oder sie teuer extra kosten. Niemand dort durchschaut das eigene Produkt wirklich. Zudem ist die Learning Curve für HR-Mitarbeitende an vielen Stellen recht steil. WD Web Design Web Design Used the software for: I used a free trial ### "Factorial: una soluzione completa e intuitiva per la gestione delle risorse umane" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 'esperienza complessiva con Factorial è stata molto positiva. Ha contribuito a semplificare numerosi processi amministrativi e di gestione del personale, riducendo il tempo dedicato alle attività operative e migliorando l'organizzazione interna. È una soluzione ideale sia per piccole che per medie imprese che desiderano digitalizzare la gestione delle risorse umane con uno strumento affidabile, intuitivo e in continua evoluzione. Pros Factorial è una piattaforma intuitiva e semplice da utilizzare. La gestione delle presenze, delle ferie, dei documenti e delle risorse umane è centralizzata in un unico ambiente, rendendo il lavoro molto più organizzato ed efficiente. L'interfaccia è moderna, facile da navigare e anche i collaboratori riescono a utilizzarla senza particolari difficoltà. Molto apprezzato anche il supporto clienti, sempre disponibile e competente. Cons Alcune funzionalità più avanzate richiedono piani superiori, e sarebbe utile avere una maggiore possibilità di personalizzazione di alcuni report e flussi di lavoro. Inoltre, l'integrazione con alcuni software di terze parti potrebbe essere ampliata per soddisfare esigenze aziendali più specifiche. CM Content Manager Content Manager Used the software for: Less than 1 year ### "My Review for Factorial " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 24, 2026 Pros Factorial is an excellent tool that's very easy to learn. Its price is also competitive. Its interface is also very clean and clear. Cons Factorial has customer support that is not responsive enough. Some reports and approval workflows cannot be fully adapted to very specific needs. WD Web Developer Web Developer Used the software for: 3-5 years ### "Factorial review for new employees" 5.0 June 3, 2026 I am loving it so far. I started using it three years ago and it is one of my favourites to setup for company employees. Pros It is a very beginner friendly software for juniors to check in and out their working hours and other management tools. Cons Needs more software or plugin integrations, it can be a little too simple sometimes and requires more personalization. SS SSS SSS Used the software for: Less than 1 year ### "Facilidad de uso" 4.0 May 21, 2026 Mi experiencia con Factorial ha sido buena, realmente lo he usado poco tiempo porque soy nueva en la empresa. Pros He encontrado bastante facilidad de uso para fichar y hacer todos los cursos de onboarding previstos Cons Me ha ocurrido que a veces hay que marcar las tareas varias veces como finalizadas para que dejen de figurar como pendientes Dana P. CVOM Used the software for: Less than 1 year ### "Great for a smaller, less complex team." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 30, 2026 We had an overall great experience with factorial, it just did not work for our hospital and its needs. We have emergency differential which we could not make work with their clock in/clock out system. Pros Our team loved that there were a lot of customizations as far as separating different types of time off as well as being able to clock in and out directly from the phone. It was super user friendly for our entire team and the Factorial team worked with us quite a bit. Cons We unfortunately had some issues as Factorial could not set up our pay differentials into their time clock appropriately. [View all Reviews](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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