---
title: "Page 14 | Microsoft Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 14 - Is Microsoft Teams the right Meeting solution for you? Explore 11168 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/168668/Microsoft-Teams/reviews/?page=14"
page_type: "reviews"
language: "en"
publication_date: "2026-10-10"
---

Microsoft Teams

4.5 (11168)

[View alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 10th, 2026

# Page 14 - Reviews of Microsoft Teams

## Showing most helpful reviews

Showing 326-350 of 11168 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James H.  
Senior Project Coordinator  
Retail  
Used the software for: 1-2 years

### "Top notch messaging and document sharing platform"

November 28, 2025

5.0

We have been able to organize and implement most projects with this platform. It is a five star system that has generated positive ROI from productive video conferences and screen sharing.

Pros

Ms Teams has enhanced reliable conversation in the organization. The project workforce can share task progress in form of file and chat securely. It is easy to set up and integrate with Microsoft 365.

Cons

I have not experienced any technical issues while working with this platform. Ms Teams is efficient and has positively transformed our business operations.

Review Source

NH

Neal H.  
Systems Engineer  
Education Management  
Used the software for: 2+ years

### "The baseline for conferencing over the internet"

January 26, 2026

5.0

Pros

Teams is the most intuitive video conferencing software out there. Since it comes packaged with other Microsoft licenses it is cost effective, and it's easy of use promotes extensive team collaboration and communication.

Cons

It is constantly being updated, which is great for the most part, but this often breaks features or changes how and where they act

Review Source

AM

Ali M.  
Software Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Team collaboration tool"

June 16, 2026

5.0

Pros

Microsoft Teams provides a complete workspace for our team communication and collaboration in one place. Video and audio meetings are very smooth. And the features like screen sharing, meeting recording, live captions are very useful.

Cons

The desktop application use significant memory and feels slower. And sometimes notifications become hard to manage.

Review Source

JM

Jamison M.  
Principal  
Education Management  
Used the software for: 1-2 years

### "MicroSoft- Good Value "

May 26, 2026

4.0

Overall, I like using Microsoft Teams. I do wish they were more compatible with Macbooks. I look forward to seeing how Microsoft will increase productivity.

Pros

I like how you can collaborate and communicate with many people at a time. You are able to create alot of different things within the Office, which offers a good value.

Cons

Its usability can be a little difficult when it comes to finding different documents that are shared with you. I found it a bit difficult to create folders and shortcuts to items that are frequently visited.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Company made the the switch for everyone, it was not a choice.

Review Source

AC

Alexander C.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Microsoft Teams Review"

June 17, 2026

5.0

Pros

I have been using Microsoft teams for collaboration, I like that everything is in one place like meetings, file sharing and messaging. Features like screen sharing, breakout rooms are very useful for our team.

Cons

I noticed that on older devices, Teams can feel slow. There are so many features so the interface can be confusing at first.

Review Source

VR

Verified Reviewer  
HR Recruiting Specialist  
Renewables & Environment  
Used the software for: 2+ years

### "MS Teams vs. Slack "

August 9, 2025

2.0

Mostly okay, sometimes glitchy. It’s not that application I’m excited to use when I’m at work - let’s put it like that.

Pros

It serves its purpose as a live chat and I like that my calendar and other Microsoft tools are synchronized so I don’t need to switch, for example, between my email account and MS Teams.

Cons

Comparing to Slack, I’m definitely missing the cool and intuitive design: having to use MS Teams now feels like a downgrade.

Review Source

LH

Leslie H.  
Founder  
Financial Services  
Used the software for: 6-12 months

### "A complete collaboration tool with strong Microsoft 365 integration"

August 16, 2026

4.0

Overall, my experience with Teams has been pretty good. It's a solid platform for communication, meetings, and teamwork, especially if your company already uses Microsoft 365. It comes packed with useful features and handles remote work really well, though the interface and notification setup could definitely use some polish.

Pros

I really like that Microsoft Teams combines messaging, video calls, file sharing, and collaboration all in one spot. The way it works with Microsoft 365 tools like Outlook, Word, Excel, and OneDrive is super handy. It makes it easy to chat with your team and keep everything organized, from conversations to files.

Cons

Sometimes Teams feels a bit heavy, especially when you've got tons of chats, channels, and notifications going on at once. The interface takes a while to get comfortable with, and tracking down older messages or files isn't always as fast as I'd hope.

Review Source

VR

Verified Reviewer  
Sr Auditor  
Construction  
Used the software for: 2+ years

### "Great app for meeting"

October 29, 2025

5.0

Pros

It is very easy to use. The meeting and webinar feature has been a great feature to communicate and have virtual meetings with the group.

Cons

There are some issues that come up during calls and meetings like lagging and video issues. Sometimes it is internet issues but sometimes it is bugs in the app

Review Source

TH

Tom H.  
Head of Research  
Market Research  
Used the software for: 1-2 years

### "Vital tool for business"

June 20, 2026

5.0

Pros

Provides an easy way to message colleagues and keep across all messages - saves on multiple emails back and forth. The meeting tool is now very advanced too.

Cons

I find the search function for historic chats isn't the most robust - could there be an AI type search which finds things even if the search term is a bit loose?

Review Source

MQ

Marisa Q.  
Fraud Center Rep  
Banking  
Used the software for: 2+ years

### "Microsoft teams"

April 22, 2026

5.0

Pros

it’s very easy to use and it’s nicely organized so I don’t have to do the organizations for my group chats.

Cons

There’s nothing I don’t like about Microsoft teams. It’s one of the best applications that i’ve used for work.

Review Source

KR

Kristy R.  
Operations Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Microsoft Teams is okay"

April 14, 2026

4.0

Overall Microsoft Teams is okay. Once I figured out how to customise and sort my Teams and chats it is okay to use.

Pros

I have found Microsoft Teams to be good for project management. Getting the team set-up for easy collaboration, communication and online meetings.

Cons

Microsoft Teams can be confusing at times to locate the Team or chat you are looking for. Just when I think I've figured things out an update happens and changes things.

Review Source

VR

Verified Reviewer  
Manager  
Human Resources  
Used the software for: 2+ years

### "Teams is good"

February 3, 2026

4.0

Smooth, good phone interface, integration with outlook and OneDrive makes collaboration with team helpful.

Pros

Ease of use, value for money, project management, customization options, team communication, team collab.

Cons

Slow to start up, last update reconfigured certain features inconveniently, forces you to go on newest update.

Review Source

DN

Deontay N.  
Recruiting Manager  
Human Resources  
Used the software for: 2+ years

### "Teams is the way!"

June 22, 2026

5.0

Pros

It is a great communication tool. It is one of the best out there for business and professionals today. I believe it should be used by every business.

Cons

Nothing. Teams is one of the best communication tools out there for businesses. it is fairly quick and very easy to use.

Review Source

VR

Verified Reviewer  
Administation  
Education Management  
Used the software for: 2+ years

### "Good for indivuals and teams"

August 29, 2025

5.0

Teams is easy to use and get used to as long as your open to change. I like most of the aps I use together. It can be a little clunky and overwhelming at first but it's totally worth learning. The more I learn about Teams features, the more I like it!

Pros

It has a real time chat and call feature. You can use video on call or none. Voicemails automatically convert to text. It's easy to use and learn. The pin bar is great for quick access to the other aps you use, and you can customize it. The groups, or teams, are a great as to stay in communication about projects.

Cons

Some of the default settings are not mine or my coworkers' preferences and we had to go digging the settings to change them. I don't like the way you pull up a file on the Teams chat and the way to go back changes from the other screens.

Review Source

TW

Tisha W.  
Health Services Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Top notch for Office Suite users "

March 1, 2026

5.0

I mostly use Microsoft Team integrated it with others microsoft products. Then it includes calls, chats, presentations, documents and much more.

Pros

Microsoft Teams provides real-time services like team calls however size and how it integrates with other Microsoft apps are its main strengths.

Cons

Copilot is not yet powerful enough to capture well recordings and provide a summary of meetings or calls.

Review Source

CB

Cecelia B.  
Operations Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great communication tool"

March 10, 2026

3.0

Pros

Teams is very easy to use and is great to keep up with groups and team communication. I like that I can customize it to be able to see unread versus read messages as well as have favorites pinned.

Cons

Teams freezes a lot as well. Meetings run smooth but sometimes it disconnects for random amounts of time.

Review Source

Althamash Khan Y.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "All-in-One Communication Made Effortless with Seamless Microsoft Integration"

December 24, 2025

4.0

It makes it easy to coordinate with my colleagues, plan activities, share files, and keep everything stored in one place.

Pros

I really appreciate how simple it is to manage chats, calls, and meetings all in one place. The integration with other Microsoft apps, such as Outlook and SharePoint, makes everything even more convenient.

Cons

They should consider enhancing call quality in areas with weak network coverage or limited data connectivity. I've also noticed occasional bugs, such as the app not accepting an external microphone during calls.

Review Source

TR

Tim R.  
Procurement and System Manager  
Paper & Forest Products  
Used the software for: 1-2 years

### "Microsoft Teams - overall positive"

February 19, 2026

5.0

Overall my experience of using Teams is a positive one. It integrates well with Microsoft 365, allowing collaboration on work/files, video meetings and organisation of projects.

Pros

Microsoft Teams is perfect for long range collaboration. It enables seamless connection as though your team is sitting in the same room. It is easy to use through its intuitive interface, enabling even less 'tech savvy' colleagues to use it successfully. Project management is made simpler with Teams and some customisation allows for a personalised look.

Cons

Sometimes the screen freezes during meetings, when there can be some lag. The amount of features can seem a little overwhelming, with chats, channels and notifications happening at once.

Review Source

JM

Joanne M.  
Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Meeting in Teams with Teams!"

November 26, 2025

5.0

Easy, fast, for everyone to be able to connect and have meetings without have to be in person. Seeing everyone on the cameras it feels just like being in the room with everyone.

Pros

Being able to connect with my entire district at the same time no matter where anyone is. Logging in and having everyone there ready to start our meetings. It’s awesome.

Cons

The software program is so popular and easy to get everyone on to, I find I have a lot of meetings to attend. Lol no cons really.

Review Source

VR

Verified Reviewer  
Senior IT Manager  
Civil Engineering  
Used the software for: 2+ years

### "Great tool for remote meetings "

December 14, 2025

5.0

Really great overall and I wouldn’t be able to do my job without it. Better than the other tools in the market in my experience too.

Pros

Great tool for online meetings especially now that it is integranted with Copilot. Much easier to use than Google meet and Zoom

Cons

The default settings for the camera and mic often change and I find myself joining calls with them both switched off.

Review Source

LC

Liz C.  
Administrative Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Teams challenges and triumphs"

January 2, 2026

4.0

I believe my experience is the same as others’ in that Team typically works fine but occasionally will present a problem right in the middle of the work day.

Pros

The Ability to connect to teammates from all over the world makes Teams a good platform for team building.

Cons

Teams seems to have Frequent glitches that cause one to have to log out or even restart the computer to get back to normal.

Review Source

AO

April O.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Convenient app with impressive utility"

September 30, 2025

5.0

I find it to be very convenient for facilitating seamless video calls and presentations no matter where I am at.

Pros

It takes me just one click to start an instant meeting with everyone in a group chat and I can now express myself with as many emoji reactions as I like.

Cons

Notifications can pile up quickly. This is not a dealbreaker but it does take a bit of adjustment to filter the most important.

Review Source

Priscilla P.  
Técnico  
Government Administration  
Used the software for: 2+ years

### "Teams e o home office"

August 4, 2025

5.0

Uso diariamente, principalmente pelo notebook, para trabalho profissional. Contudo ele é ótimo para utilização via celular em momentos de emergência.

Pros

A interface é intuitiva e por isso consigo fazer tudo que eu fazia em meu trabalho presencial de forma online pelo teams. As reuniões são excelentes e possuem diversos recursos, seja para gravação, seja para somente alguns participantes terem seu momento de voz.

Cons

Possui recursos que eu ainda não sei ou tiver a oportunidade de usar. Talvez se surgisse um vídeo explicativo a cada implemento de novo recurso pudesse ajudar a usarmos o teams de forma mais completa.

Review Source

Efrain H.  
Soporte tecnico  
Facilities Services  
Used the software for: 2+ years

### "Excelente, de lo mejor en app de este tipo"

July 28, 2025

5.0

Excelente , practico y muy util para mi trabajo, tengo todo mi espacio de trabajo a la mano , tengo acceso facil y rapido a cualquier archivo compartido mediante correo

Pros

Facilidad para atender mis reuniones , el poder pasar desde la app del celular a la computadora , todo siempre a la mano

Cons

el nuevo diseño del calendario lo veo un poco impactive ya que el actual me da mejor vista y una rapida identificacion

Switched from

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Actualizacion de plataforma en el trabajo

Review Source

Glen N.  
IT Director  
Religious Institutions  
Used the software for: 2+ years

### "Teams - One Stop Shop for VOIP and Instant Messaging in your Org"

July 24, 2025

5.0

Full Disclosure - I work at a nonprofit Org so I get discounted rates via TechSoup. That said, Teams pricing rates are great bang for our buck. We use the Instant Message heavily in our Org for quick messages to teammates and for "bulletin board" type posts to the Org as a whole using Channels, as well as Team communication on separate Team Channels.

Pros

The VOIP! For us, we don't need a complicated Menu Tree when someone calls into your Org, we just want it to go to Receptionist who then passes the call out to who it goes to or takes a message. Our Org HATED using hard phones and now we are free to just use the Teams App on our personal devices. No more missing calls because you were mobile, no more expensive hardware. Plus, we only pay a monthly fee for the Users who actually need to make Outbound calls which greatly cut our phone bill down. The Instant Messaging "just works" so it's hard to pinpoint an area to praise - it does what you would expect and it does it very well. If you are an O365 shop, you should really consider adding it to your Org.

Cons

No much, I really can't think of a nagging negative thing to say about Teams. As I mentioned above, if we DID have a complex Phone Tree need, then I don't think Teams would be a good fit. And if you want to use your old desk phones, they probably won't work with this system, we needed to buy new up to date phones for those few that wanted a desk phone still.

Switched from

[ecQX](https://www.capterra.com/p/207824/ecQX/)

We used to have an Epygi phone device on-prem. It wasn't easy to manage and we were paying a lot more in monthly fees for this system.

Review Source

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