# Microsoft Teams Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Teams Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/168668/Microsoft-Teams --- # Microsoft Teams Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Teams ## What is Microsoft Teams? Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day. ## What is Microsoft Teams used for? [Meeting](https://www.capterra.com/meeting-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 10,961 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Pros & cons Centralized team communication hub Integrated team collaboration platform Frequent glitches and crashes Resource-heavy and slow performance Starting price $4 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Teams?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Teams) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Teams 4.5 (10,961) VS. [4.7 (24,066)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $4 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10,938) Ease Of Use 4.6 (14,538) Value For Money 4.4 (6,684) Value For Money 4.5 (9,386) Customer Service 4.2 (6,435) Customer Service 4.4 (8,456) ## Microsoft Teams alternatives [4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,548)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,508)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) [4.5 (12,088)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176572/Google-Hangouts/) [View all alternatives](https://www.capterra.com/p/168668/Microsoft-Teams/alternatives/) ## Who uses Microsoft Teams? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized team communication hub 96% positive reviews out of 1829 Most reviewers indicate communication is streamlined, supporting instant messaging, meetings, and cross-device connectivity for remote and in-office teams. Vishwajeet M Seo Executive, 51 - 200 employees. "Overall, Microsoft Teams is an excellent communication tool that provides businesses with a comprehensive solution for modern workforce communication and collaboration needs." Frequent glitches and crashes 71% negative reviews out of 1105 Most users report bugs and issues, including crashes, login problems, syncing errors, and instability across devices, disrupting workflow. Angus A Director, 2 - 10 employees. "Its so buggy, Microsoft released so many versions that sometimes work, sometimes don't work, its confusing which version you should use." Integrated team collaboration platform 98% positive reviews out of 1132 Most reviewers describe collaboration as seamless, with real-time document editing, project management, and robust integration across Microsoft apps. Sai S Customer Service Representative, 10,001+ employees. "Teams is a jack of all trades because it makes it super easy to collaborate, communicate, share documents and work on different projects together as a team in real-time without even switching between different platforms." Resource-heavy and slow performance 82% negative reviews out of 735 Most reviewers find performance and speed problematic, citing high memory usage, lag, and slow load times, especially on older devices or poor internet. Pinky K autocad operator, 2 - 10 employees. "Microsoft Teams can be slow and leggy, especially when handling large files or during video conferencing, which can be frustrating for users." Unified file sharing and chat 94% positive reviews out of 716 Most users report file and chat features allow easy document sharing, persistent chat history, and integrated collaboration in one platform. Mamute M Sales and Marketing Specialist, 11 - 50 employees. "With integrated chat,file sharing and access to tools like PowerPoint, Excel and our CRM systems, I can manage entire campaigns, follow up with leads and collaborate with colleagues without skipping a beat." Inconsistent and overwhelming notifications 71% negative reviews out of 469 Most reviewers describe notifications as unreliable, delayed, excessive, and difficult to manage, causing missed messages and distractions. Dhananjay P Full Stack Developer, 11 - 50 employees. "Sometime notification is distracting, and settings section is not so good, it's not easy to find setting that I want." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 4.5 (2,512) 66.16% of 2512 reviewers that rated this feature as important or highly important This aspect helps you present documents, apps, or your desktop during meetings. Reviewers appreciate its flexibility, whiteboard integration, and privacy controls. They like recording options and multi-user collaboration, though some mention occasional glitches, confusing controls, or lag on certain devices. Video Conferencing 4.6 (2,484) 67.35% of 2484 reviewers that rated this feature as important or highly important Microsoft Teams offers robust video conferencing for meetings, webinars, and remote collaboration. Reviewers appreciate high-quality video, screen sharing, background blur, and easy guest access. Some users report occasional connectivity or interface issues, but most find it reliable for large and small groups. Mobile Access 4.4 (2,452) 62.97% of 2452 reviewers that rated this feature as important or highly important You benefit from full Teams functionality on your mobile device, including meetings, chat, file sharing, and notifications. Some reviewers find mobile access essential for remote work and appreciate smooth transitions between desktop and mobile. A few mention notification syncing issues and limited participant display. Real-Time Chat 4.7 (2,174) 67.99% of 2174 reviewers that rated this feature as important or highly important With this capability, you stay instantly connected with colleagues for quick discussions, file sharing, and feedback. Reviewers appreciate the seamless integration with Outlook, presence indicators, mobile compatibility, and fun elements like emojis and GIFs. Some mention occasional message delays or chat update issues. Real Time Screen Sharing 4.6 (1,103) 67.18% of 1103 reviewers that rated this feature as important or highly important It gives you the ability to share your screen instantly for meetings, training, and troubleshooting. Users think it’s valuable for remote work, collaboration, and presentations. They like options to share specific apps or windows, but some wish for better region sharing and smoother performance on all devices. File Sharing 4.4 (1,839) 61.88% of 1839 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Microsoft Teams 101 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Assign issues and tasks based on availability or required skills Ability to make voice calls within the system Record audio or import/upload audio files Detect speech to highlight frame subjects Use AI to convert voice into text automatically Indication whether a resource is available or protected from allocation Create backups and provide methods to recover deleted/lost data Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Protect sensitive data for digital privacy Share screens of either your computer's desktop or your browser tab with another computer Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Group messaging lets multiple people carry on a group conversation Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Track interaction history by documenting conversations for contacts Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings You benefit from full Teams functionality on your mobile device, including meetings, chat, file sharing, and notifications. Some reviewers find mobile access essential for remote work and appreciate smooth transitions between desktop and mobile. A few mention notification syncing issues and limited participant display. Share screens from your tablet or smartphone Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow several participants to share screens simultaneously Two-way actions and communication between multiple users in real time An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Transmit voice and other information digitally Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Allow one presenter to pass control of the screen sharing to another participant Send messages to selected individual(s) from the entire audience Plan and coordinate all the resources, costs and time needed to execute assignments Brief assessments used to measure knowledge and skills It gives you the ability to share your screen instantly for meetings, training, and troubleshooting. Users think it’s valuable for remote work, collaboration, and presentations. They like options to share specific apps or windows, but some wish for better region sharing and smoother performance on all devices. With this capability, you stay instantly connected with colleagues for quick discussions, file sharing, and feedback. Reviewers appreciate the seamless integration with Outlook, presence indicators, mobile compatibility, and fun elements like emojis and GIFs. Some mention occasional message delays or chat update issues. Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Save a screenshot of your desktop as an image Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience Record and save a video file of what is happening on a computer screen This aspect helps you present documents, apps, or your desktop during meetings. Reviewers appreciate its flexibility, whiteboard integration, and privacy controls. They like recording options and multi-user collaboration, though some mention occasional glitches, confusing controls, or lag on certain devices. Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Share only a specific tab on your desktop while continuing to work in other tabs without sharing them Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Microsoft Teams offers robust video conferencing for meetings, webinars, and remote collaboration. Reviewers appreciate high-quality video, screen sharing, background blur, and easy guest access. Some users report occasional connectivity or interface issues, but most find it reliable for large and small groups. Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Allows users to view videos without downloading media files Supports various video file formats Upload or use pre-set virtual backgrounds during video meetings Computer-based system that allows users to send and receive voice messages Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (10,939) 4.4 Based on 10,939 reviews ## Pricing Value for money 4.4 (6684) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) Microsoft Teams (Free) $0.00 It includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling - Unlimited Chat With Friends and Family Microsoft Teams Essentials $4.00 Per User,Per Month It includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling - Unlimited Chat With Coworkers and Customers - Unlimited Group Meetings for up to 30 Hours - Up to 300 Participants Per Meeting Microsoft 365 Busines Standard $12.50 Per User,Per Month It includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Value for money 4.4 (6,684) 4.4 Based on 6,684 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Canva](https://www.capterra.com/p/168956/Canva/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6435) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6,435) 4.2 Based on 6,435 reviews ## User reviews Overall rating 4.5 Based on 10,961 reviews Filter by rating 5(6379) 4(3529) 3(854) 2(152) 1(47) Mentioned topic Sorted by most recent Estela G. HR Assistant Law Practice ### "Strong and Reliable Platform for Teamwork" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 Overall, my experience with Microsoft Teams has been positive. It is a powerful tool for communication and collaboration, bringing chat, video meetings, and file sharing together in one platform. It works well for teamwork and helps keep projects organized through channels and shared files. Customer support is generally reliable for business users, and the integration with other Microsoft tools is very useful. Pros What I liked most about Microsoft Teams is how it brings everything needed for teamwork into one platform. It offers good value for money by combining chat, video meetings, file sharing, and collaboration tools in one system. Customer support is generally reliable for business users, and the platform is fairly easy to use once you get familiar with it. Team communication is strong thanks to organized chats, channels, and video calls, making it easy to stay connected. Collaboration is also very effective, especially with shared files and real-time editing. It includes useful customization options for teams and channels, and it supports basic project management features that help keep tasks and discussions organized in one place. Cons Notifications can also be overwhelming, and the app may run slowly during large meetings or heavy use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mohammad A. Senior Claims Adjuster Transportation/Trucking/Railroad ### "Simple and reliable for daily team communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 19, 2026 Overall, my experience with Microsoft Teams has been good. We use it daily for internal communication and meetings, and it has made coordination much easier. There are a few performance issues, but nothing major that stops work. With some improvements in speed and notification handling, it would be even better. Pros What I like most about Microsoft Teams is how everything is in one place. Chat, calls, meetings, and file sharing are all integrated, which makes it easier to manage daily work without switching between apps. The meeting scheduling with Outlook is very helpful, and screen sharing works well during client calls. It’s especially useful when working with a team across different locations Cons Sometimes the app feels slow, especially when switching between chats or opening files. Notifications can also be a bit confusing or delayed at times. Another issue is that it uses quite a bit of system resources, which can affect performance on lower-end systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Anthony K. Mechanical Engineer Construction ### "Overall a Great Collaboration Tool to Use to Connect with Team Members" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 18, 2026 Overall Microsoft Teams is a great program, but will just need a good internet connection for it to work properly with the audio and video. It is a great program to use to connect team members together with the ability to change backgrounds or blur as needed. Pros I like that Microsoft Teams allows our team to collaborate and have meetings when face-to-face meetings are not possible. I also like that we still have the ability to see each other via cameras. Cons The thing I like least about Microsoft Teams is that sometimes the audio and video quality cuts out or is poor. The program uses a lot of resources and requires a high bandwidth to operate properly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User senior project manager Marketing and Advertising ### "Works well with Copilot" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 17, 2026 Pros Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows Cons Needs better search filters. Chats / meeting chats / channels can be hard to locate and keep on top of - menu / nav system could be clearer. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Integration with wider business who use Microsoft products for security Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TQ Tom Q. PSM Telecommunications ### "Superior work communications method - Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 Overall, it’s my preferred method of communication across devices and teams agree. It feels like a grown up version of WhatsApp in its reliability, but a developed version in its use cases. Pros Teams has got to be the best application for group communication that feels as good on mobile as it does on desktop. Notifications open you straight into the chat, not like competitors where the notification will take you to the home page! Cons Finding scheduled calls linked to work accounts can be a nightmare. I’d have received an invite to a call in my inbox with a link that adds to my calendar, but actually accessing this from the teams app can be challenging for teams - leaving them forced to hunt through emails to join calls. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Portia A. Nurse Hospital & Health Care ### "Useful for teamwork but can feel busy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 My overall experience has been good. It’s very useful for work and makes communication easier, especially when working with a team. It can be a bit overwhelming at times, but once you get used to it, it works well. Pros It’s really helpful for communication at work. I like that everything is in one place chats, calls, and files and it makes it easy to stay in touch with the team. Cons Sometimes it can be a bit slow or glitchy, especially during calls. It can also feel a bit cluttered with too many messages and notifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sven S. Prokurist Food Production ### "Centralized Collaboration Tool That Keeps Teams Connected" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2026 I have been using Microsoft Teams for quite some time and am very satisfied with it overall. It is a powerful platform that brings chat, meetings, file sharing, and collaboration together in one place, which makes daily work much more organized. I especially appreciate how well it integrates with Microsoft 365, since this makes it easy to co-edit documents, schedule meetings, and keep communication in context. For team-based work, remote collaboration, and ongoing project coordination, Teams is a very practical and reliable solution. Pros Microsoft Teams is excellent for keeping communication and collaboration centralized. The chat, video meeting, and file-sharing features work smoothly, and the integration with Word, Excel, PowerPoint, SharePoint, and other Microsoft tools saves a lot of time. I also like that it supports both internal and external collaboration, which makes it useful for everyday team communication as well as larger project work. Cons One downside is that Teams can feel a bit heavy and crowded, especially for new users who only need simple messaging or meetings. The number of features and settings can create a learning curve, and managing multiple teams or channels may become confusing over time. Depending on the device and environment, performance can also feel less lightweight than simpler communication tools, even though Microsoft continues to improve stability and call performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Project Specialist Market Research ### "Teams for calls with clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 16, 2026 Miscrosoft Teams is one of the communication softwares that we use for video calls with our clients. Pros Microsoft Teams is a video calls app that is easy to use. It's possible to create teams and chat there, and share documents. Cons Nothing special to mention here. There is all the necessary functionality and I haven't encountered any technical problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lyn J. Senior Manager Construction ### "Microsoft Teams - Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 Overall my experience with Microsoft teams has been very positive. The use of integrated systems such as outlook makes the applications very useful. Pros My favourite feature within Microsoft teams is the ability to invite external users to join work groups. Cons My least favourite feature within teams is the lack of end to end encryption found within other systems such as WhatsApp. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WR Will R. SR. HR Operations Specialist Food & Beverages ### "Microsoft Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 15, 2026 My overall experience with Microsoft Teams has been very positive. It is easy to use and makes communication simple through team messaging and calls. It helps keep everyone connected and makes collaboration with coworkers more efficient throughout the workday. Pros I like the calling and team messaging features the most. They make it easy to communicate quickly with coworkers, whether through instant messages or quick calls, which helps keep collaboration efficient throughout the day Cons The channels and library and organization is difficult to understand and setting up the access levels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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