# Expo Pass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expo Pass the right Registration solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/168633/ExpoPass/reviews --- Expo Pass 4.8 (115) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Expo Pass Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Ashley W Business ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: 1-2 years. “ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location.“ February 20, 2026 MD Molly D Events ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “When our cases arrived, the lock was broken so we had to bring in a lock smith to cut the lock off of the box before our event.“ November 12, 2025 Erin K Senior Associate DirectorHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “From offering print-on-demand name badges, to the individualized QR codes per registrant, to the easy session scanning and tracking, the whole system works for us.“ January 7, 2026 RZ Riley Z Field Sales EngineerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: Less than 6 months. “Some of our customers who used the app last year for lead retrieval encountered some bug in the setup this year.“ November 13, 2025 Bianca B Projects ManagerHigher Education, 11 - 50 employeesUsed the software for: 1-2 years. “I also enjoyed how quickly things were synced when we added attendees to new sessions on site. Once we made it home, our team was able to effortlessly export all the data needed to provide credits.“ April 13, 2026 CW Cautia W Community and Events CoordinatorGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months. “Some attendees experienced challenges when trying to complete session feedback surveys.“ November 10, 2025 TP Teshia P Director of AdmissionsHigher Education, 201 - 500 employeesUsed the software for: 1-2 years. “They ensure that you have all the needed supplies and help you manage your set-up timeline to support successful event execution.“ March 19, 2026 DH David H Coordinator of Adult Faith FormationReligious Institutions, 501 - 1,000 employeesUsed the software for: 6-12 months. “The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed.“ September 12, 2024 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shane C. President Events Services Used the software for: Less than 6 months ### "ExpoPass - The Premier CheckIn (and beyond!) Platform" June 14, 2025 4.0 ExpoPass was able to create an event that was remarkable for our clients. Yes, we had some issues with Android and getting vendors loaded, but in the end the experience and data was extremely valuable to both ourself as an organization and our clients. My one piece of advice is: Take their recommendation on how many printers and iPads they suggest! We didn't and definitely regret it as we had a great turnout. Pros Attendees and brands loved the simplicity and how next level it felt (beyond just a wristband). I'd definitely recommed ExpoPass for your next event, especially if you are looking for it to feel like you're offering a premier experience! Cons We had difficulty with our sessions and logging in on Android devices. We also ran into some issues during the sales process of the sales rep knowing the services that are included/not included in the price Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Expo Pass The price based on the features we needed + it was our first event Review Source RS Ryan S. VP of Marketing Management Consulting Used the software for: 2+ years ### "ExpoPass Review" February 28, 2025 5.0 We've used ExpoPass for 4 years now to help manage our conference registrations, collect payments and stream our sessions live to those attendees that can't make it in person. They have the whole package for your event management needs. In addition, their customer service is top notch and they are always there when you need them. I highly recommend you give them a chance to help support your next event or conference! Pros ExpoPass has everything you need to manage you event or conference! It helps when you have a event management platform that works and you have the support on the back end to bring it all together. Cons The only thing I think they need to improve on is the live streaming. Not sure if it's a Zoom issue or ExpoPass issue, but sometimes the Zoom links do not work for our attendees. Alternatives considered [eShow](https://www.capterra.com/p/80061/eShow/) Reason for choosing Expo Pass ExpoPass features were superior to these platforms and easier to use. Pricing was also a factor. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Because they could not compete with the features that ExpoPass offered. Review Source DH David H. Coordinator of Adult Faith Formation Religious Institutions Used the software for: 6-12 months ### "Could be good, but currently it is extraordinarily limited. " September 12, 2024 1.0 The majority of the people at ExpoPass are great to work with, but the gross limitations to the system do not warrant the price tag. It would not have looked as nice, but I could have almost all the same functionality through a Google From that I received registering with ExpoPass. Pros The app and registration interface is beautiful. Printing badges is pretty quick and also aesthetically pleasing. Cons There are several aspects of ExpoPass that needs to be corrected for Conference with 1000 or more attendees, CEU tracks, group registration needs, or multiple sessions offered simultaneously. I've delineated the issues below: 1. Registration Page set-up has minimal customization at the time of our conference (Sept 2024). As a User there is no way to indicate where you want your questions to show up on the ExpoPass registration form, nor what order you want the options from a drop down box to appear (ie. alphabetical order, number order, etc). 2. Session selections have no internal logic. Registrants can select multiple conflicting sessions. For example, if between 1pm and 3pm there are 4 workshops, at registration there is nothing that prevents a person from selecting all 4 of those workshops and registering for them. This plays havoc on the ability to know actual registration numbers verse mistakes. Additionally there is no way to make any session selections time slots mandatory so registrants easily look over session hour options, or for multi day events, miss the subsequent days because they did not select each day through the small drop down box at the top of the page. Additionally if you do see that box and move to the next page, it does not begin you at the top of that page, but rather in the same x/y position as the previous page. 3. Once a person is registered there no way to print their session selections. Session numbers cannot be printed on badges, mail merges, or even exported as an excel database. You have 2 options to retrieve this data, either export the "Session Pre-registration URL" which you can click for every user to see their selections, or you can download the Session Attendance report which is a roster for who is signed up for individual sessions. Neither report is useful if you want to look at what a group of individuals selected (or failed to select because they overlooked something, see number 2). Additionally the URL once opened does not indicate on the open browser whose sessions you're editing. When working in spreadsheets you must be VERY careful to avoid mistakenly selecting Joe's URL when attempting to edit Jane's URL because once the URL is open it does not tell you whether you are looking at Joe's or Jane's session options and since you can't pull a report on those options mistakes are easily made. 4. The only way to register groups through the system is through a Promocode system. We have several schools and Churches who register groups for our conference, and creating promocodes and invoicing those groups for their group amount through the promocode they purchased was our only option. This became cumbersome as promocodes at the time of our conference (Sept 2024) could only adjusted by the user to be either unlimited or one time use. We needed to create an additional database of promocodes and work with ExpoPass' Dev Team to ensure the appropriate limits were set, the promise was that these limits would take effect 1 to 2 business days after the request but in reality it was up to a week or beyond since the Dev Team would only review those requests weekly. Additionally the promocodes are tied to Registration Level and not to individual registrant. This makes sense in a "Tiered Ticket" scenario but for CEU tracks that have the same value as General Admission tracks this is a complete mess, as groups like schools and Churches who need promocodes to register their groups will have multiple different track needs. There should be an option to tie a promocode to the registration at the end rather than only to tracks. 5. The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed. They need to be added to the Attendees tab in addition to being in the Exhibitor tab. In the Exhibitor tab only one person can be link with an exhibitor company. We have several publishing companies who come to exhibit at our conference and every one of them will send more than one person to assist at their exhibitor booth. This is "rectified" in the exhibitor portion of the app, but even there exhibitors can add their own personnel, but none of that info gets to the User and thus none of their personnel gets credentials for the event. 6. Attendees cannot also be Users. A User in ExpoPass is anyone who has access to the data to add attendees, manipulate sessions, or scan attendees at session doors for CEU tracking. For example, me as the client could not be registered as an attendee at my conference if I wanted to also control the data at my conference. The way around this is to create a separate email and generate 2 different sign-in profiles, one as a user and one as an attendee. There are many more problems, but the max character limit is 5000. Other issues to ask about: inconsistent capitalization across platform, Spanish options, if/than logic needs, and more. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Expo Pass Cvent was out of our price range, and regfox scanning ability is tied to the scanners device and not the registration platform. Review Source Response from Expo September 16, 2024 Thank you so much for taking the time to share your detailed review of Expo Pass. Your feedback is incredibly valuable to us as we strive to improve our platform. We're glad to hear that you appreciate the app's aesthetics and the quick printing capabilities. We'll be sure to share your feedback with our development team to prioritize the necessary improvements. Your input is invaluable in helping us create a more robust and user-friendly experience. Thank you again for choosing Expo Pass! Ashley W. Business Manager Professional Training & Coaching Used the software for: 1-2 years ### "Level up your event with ExpoPass!" February 20, 2026 5.0 ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their info, and print their badge on site. It is also extremely helpful on the back end for set up. ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location. I would definitely recommend using ExpoPass. Pros My favorite thing about ExpoPass is the ease of use for both planners and participants. Also, the ExpoPass team is great at reminding you of deadlines to fill out event info online, upload badge designs, import attendees, and more. Cons ExpoPass is a little pricey but absolutely work every penny! They take care of shipping the equipment directly to your event location and schedule pick up for after the event is over. Review Source KP Katie P. Senior Meetings and Events Manager Government Relations Used the software for: 2+ years ### "Love Expo Pass!" May 7, 2025 5.0 I have only good things to say about expopass. We use Swoogo as our registration provider, which is lovely, but they don't offer onsite badge printing services. The companies they've traditionally partnered with require us to pay for one of their staff members to come to the event, which places us way out of our budget. In the past, when we used Cvent, we used their Event in a box product. This is 's version, and it works wonderfully and honestly better! I've used them for 6 events now, with an attendance of 100-400 people and I've had no issues getting the equipment set up. I usually go in to our setup call having everything ready, and if there are any minor issues, I can address them in that call. Pros Printing quality is great, the ipads and online portal are easy to use too. If you're looking for a onsite badging solution that helps avoid pre-printing madness and looks more polished than your in-house printer could be, I highly recommend trying them. Cons I will note - if you have any attendees that like to have a long night out and get into mischief, they may need a badge reprint if you're using their reinforced paper stock (this was the exception though, not the rule!). Switched from [Cvent OnArrival](https://www.capterra.com/p/33227/OnArrival/) Cvent was too expensive and no longer compatible with our new registration system. Their customer service also declined. Review Source RR Ruben R. Marketing Coordinator Food & Beverages Used the software for: Less than 6 months ### "Successful event with help from Expo Pass! " October 13, 2025 5.0 You have a call with someone from their Event Operations Team that goes over the whole set up process either hours before the event or a day before just to make sure the product works as intended. With that I felt very confident that I going into our event! Pros Set up was pretty easy, they have instructions that are super detailed. Once that's done the printing process is very fast and efficient. We also used their reporting process for our event raffles, so their time tracking of printed badges helped us out a lot. Cons Honestly everything worked really well, I can't think of anything that would be a negative. It is a little pricey but everything that is provided makes it so worth it. Switched from [RSVPify](https://www.capterra.com/p/176614/RSVPify/) Badge printing on site was not something they offered at the time. Review Source MF Mary F. Executive Director Education Management Used the software for: 2+ years ### "NAEA Loves Expo Pass" December 17, 2024 5.0 Our organization has used for the last 2 years and just signed a 2 year contract to use for the next 2 years. I love the access to support during the planning phases, as well as the overall ease of the app for our attendees. Our attendees love to build their schedules and sessions, read about the options for breakout sessions and even access to their social media pages to be able to connect. Pros has an amazing support team that walks with you from your event, start to finish. Their customer support is unmatched! They can help provide solutions to any question I have ever had, from scheduling calls to help, to sending tutorials to walk through any question I had. I recommend EXPO pass to anyone planning a large event! Cons Once recommendation that I have is when I needed immediate assistance during our registration, I wasn't able to connect on the phone with anyone with the number that was provided. Having someone to be able to talk to right away helps with the immediate issues during registration! Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Expo Pass Better cost for product- WAY better customer service! Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) was a more economical option as well as had better customer service during event planning and during event! Review Source CF Chantal F. Founder Events Services Used the software for: 1-2 years ### "Great Name Badge Printing Solution" September 14, 2025 5.0 Fantastic experience with the Team - can't wait to utilize them again! The team was always available and ready to support. Pros Ease of use, customer service, quality. There was always someone available to support. We had an expedited timeline for this event, and they guided me through the process quickly. Cons One of the printers was being troublesome, but after troubleshooting with the support desk, it ended up taking care of itself. Note that the system is unable to process duplicates - so in the past I've had to delete the Guest List and re-upload it. Reminder to always make sure the Client provides a clean list. Reason for choosing Expo Pass We needed a faster solution than pre-printed name badges, due to the larger size of the event. The cost was the best out of all on-demand printout. Review Source KW Kaitlin W. Events Manager Computer & Network Security Used the software for: 1-2 years ### "ExpoPass has been a great addition to our annual Tech Summit" November 20, 2024 5.0 ExpoPass provided event day check-in, badge printing, exhibitor lead scanning, session check-ins, and a whole event app for our annual Tech Summit. We had a dedicated person who helped and supported us in the months leading up to the event who was very quick to respond not only to my team, but also any questions that came in from our exhibitors and guests. We look forward to continuing to use ExpoPass for our future events. Pros On site badge printing Vendor Lead Scanning Dedicated support staff who were available at all times during our event Cons Exhibitor lead scanners can be difficult to setup. No options for gamification. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Accelevents](https://www.capterra.com/p/144596/Accelevents/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Expo Pass On site badge printing is nicer than the other options plus the lead scanning seems a bit more elevated. Review Source Justin O. Creative Director Food & Beverages Used the software for: 2+ years ### "The Best Onsite Support That We Could Ask For!" February 6, 2026 5.0 We always have a very good experience with . They offer tremendous onsite support and help with making sure we set up everything correctly in their software. Pros Having onsite support is huge for our company and our events. always has exceptional support staff onsite at our event and we could not do it without them! Cons Saving leads after badge scanning is sometimes confusing. Our exhibitors would scan a badge and take notes, and sometimes back out after that with the scan not saving to the software. Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Expo Pass Onsite support and also note taking feature Review Source CW Cautia W. Community and Events Coordinator Government Administration Used the software for: Less than 6 months ### "Good Feedback" November 10, 2025 4.0 Overall, it was a good experience. We really appreciated how fast we were able to retrieve the data of the attendees and event. Pros •Check-in ran smoothly overall, and the badge printing process received great feedback. •Setup instructions were clear and easy to follow Cons •Some android users had difficulty downloading or logging into the Mobile App. •Some attendees experienced challenges when trying to complete session feedback surveys. •Checking in attendees for the second day was a bit tricky, you created a workaround that worked well. I'll share that feedback with our team. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing Expo Pass Another county department used it for their event. Review Source SB Samantha B. Operations Alternative Medicine Used the software for: Less than 6 months ### "Great Team & Software for On-site Badge Printing" October 14, 2024 5.0 Pros The on-site kiosks and printers brought our event to the next level! Their team was awesome to work with! Cons The inability to customize reminder emails to guests to include the address and other details was a big bummer. Alternatives considered [vFairs](https://www.capterra.com/p/149104/vFairs/) Reason for choosing Expo Pass provided excellent customer service and had the functions and software we needed. Review Source CK Christina K. Executive Director Entertainment Used the software for: 1-2 years ### "Great software" August 26, 2024 5.0 Excellent! Easy to use and learn how to use. Pros ExpoPass is easy to use & their success managers are very helpful in teaching you to use it. It's very easy for attendees to register and use onsite. Cons A few things don't work as I wish they would, but they work well for others. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cvent was a great product, but it was a lot to learn and work with. Review Source Response from Expo September 4, 2024 Thanks so much for taking the time to give us a review! We're really happy to hear that you've been enjoying the ease of Expo Pass and that our team has been so helpful throughout the process!! BG Brittoni G. Operations Marketing and Advertising Used the software for: Less than 6 months ### "10/10 for On Demand Badge Printing" July 8, 2024 5.0 Our experience with was amazing - they were very hands on to the extent that we needed them to be. They are great at info-gathering about your event to make sure that you have exactly what you need to make your event successful. Everyone on our event team was pleasant to work with and quick to respond! Pros The team, no doubt! Everyone that we spoke with was amazing to work with and incredibly helpful. Cons The only thing I somewhat disliked about was 100% our fault and in the end, ended up not being a "con" at all. We downsized our event from 500 to 250, and it felt like we were wasting money on all of these badges we couldn't use (again, not Expo Pass's fault AT ALL). TURNS OUT - those are technically badge "credits" and we can use them any time throughout a one year period - meaning they weren't wasted for us at all and can be utilized at our event in the fall. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Expo Pass Eagerness of sales team to work with us + ease of use! Review Source Response from Expo July 10, 2024 Thanks for the awesome review! We're thrilled you found our team amazing and helpful. And yes! No waste at all with badge credits, a bonus for your Fall event. So glad we could be part of your successful event. Thanks again for choosing Expo Pass! Nevada H. Salesman Retail Used the software for: Less than 6 months ### ""Efficient and User-Friendly Event Management Tool with Room for Growth"" January 16, 2025 4.0 It’s designed to be intuitive, making it accessible to both beginners and seasoned event organizers. Pros The platform is intuitive and straightforward, making it accessible for both event organizers and attendees. Cons While the interface is intuitive, certain advanced features may require extra time or training to master. Review Source SS Sabree S. Partnerships and Events Manager Environmental Services Used the software for: 1-2 years ### "5 Star Service" November 5, 2024 5.0 The team provided an exceptional experience at the Net Zero Conference. From the initial conversations with the sales team, to the demo and setup of the registration platform through to post-event follow-up, the entire process was smooth and coordinated. Each team member was knowledgeable and supportive, making sure all our questions were answered and our needs met. Pros The team did an outstanding job supporting the Net Zero Conference registration process. From seamless online registration to incredibly efficient onsite badge printing, everything was designed to make check-in quick and easy for our attendees. It was clear that our guests enjoyed a positive experience thanks to Expo Pass’s user-friendly approach. Cons One area that would elevate the experience even further would be networking capabilities in the app to provide more opportunities for our attendees to connect and engage with each other. Also, having an in-app exhibitor floor map would also be a great addition for easier navigation of the expo hall. Review Source KL Kelsie L. Director of Education Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use" June 3, 2025 5.0 We've been using them for three years now and it's been a great experience for both check-in and badge scanning. Previously, we were hole-punching attendees certificates to verify which sessions they attended and printing badges the day/week before the event. Pros The thing that I liked most about , is the quick easy printing on-site for attendees and easy badge scanning. Cons The thing I liked least about for badge printing is that event users (ie staff) have to be put in duplicatively with another email address. Review Source JB Jamie B. VP of Events Events Services Used the software for: 6-12 months ### "Attendees rave about their experience with ExpoPass!" January 31, 2025 4.0 ExpoPass has been a game-changer for our events! The streamlined check-in process has been a breath of fresh air, and our attendees have raved about how quick and easy it is. This upgrade has transformed our attendee experience and was undoubtedly the best decision we made when selecting registration equipment. Highly recommend! Pros I like how user friendly it is for attendees and for staff on site at events. Cons I wish you can have a dashboard to see the status of registrants on the ipad equipment versus logging into the backend on a computer. I also find the way of pulling reports a bit troublesome and could be simplified but the front end and loading an event has never been easier! Review Source JA Jennie A. Director of Governance, Marketing, and Meetings Non-Profit Organization Management Used the software for: 1-2 years ### "Expo Pass = Great Product" January 27, 2025 5.0 Soup-to-nuts is a great experience for our conference badges. The staff is friendly and helpful when needed. The product is great. Highly recommend. Pros is easy to set up and use! It is great for staff to be able to make quick edits if someone accidentally mistyped their name in the registration setup, print the badge, and move along. Cons I'm not sure. This will be our third straight year of using , so we must be happy with the product. Review Source ST Stephanie T. Member Services Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Fast and efficient" November 25, 2024 5.0 I utilize ExpoPass for managing our fall conferences, and it has significantly streamlined my workflow from start to finish. The platform simplifies setting up the conference app, uploading, attendee information, scheduling sessions, and incorporating sponsor details. The check-in process has become remarkably efficient, and the badge scanning feature ensures seamless tracking, allowing me to accurately provide CE credits to eligible participants. Pros Fast and efficient. Love check in process and the badge scanning. Cons has an email for support, however, if you are in the thick of the conference, emails back and forth can be a pain. After speaking with my Expo Pass rep, she explained next time, to ask if they can call me via zoom to resolve any issues faster. Review Source DO Davana O. Marketing and operations coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great experience " October 29, 2024 5.0 Another year of using ExpoPass and another successful event. From their customer service to the on-site experience, ExpoPass never fails to provide excellent service. Everyone is knowledge of the services offered and they are extremely helpful. Thank you ExpoPass!!! Pros Knowledgeable staff, easy to use equipment Cons No cons. is amazing. Haven’t had a negative experience Review Source VR Verified Reviewer Sr engineer Construction Used the software for: I used a free trial ### "Expo pass is a good option." January 20, 2025 4.0 It was good and overall I m happy with and recommend to my friends. Pros I liked it because it is user-friendly interface, ease of setup, and strong on-site check-in features, making it a good choice for event organizers looking for a simple and efficient event management system. Cons It has some cons like limited customisation. Review Source SD Shannen D. Owner Food & Beverages Used the software for: Less than 6 months ### "Expo pass survey" January 14, 2025 5.0 Over experienced was great. They are very helpful and conserdiate they help you with knowledgeable agents. They get a solution rather quickly Pros I liked the fact that they are very user friendly and customer service was a hoot Cons Sometimes loadi g would take awhile. Had to refresh alot Review Source FF Francois F. Head of Global Events Oil & Energy Used the software for: Less than 6 months ### "Recent use of Expo Pass at Global Sales Conference" December 12, 2024 5.0 Excellent; would highly recommend for onsite printing solutions. Pros Easy to use product; appreciated the 1h call onsite to help us set up the equipment; everything ran smoothly, we had no issues. Packing was quick, instructions were clearly explained. Our attendees were impresses by the fact they could print their badges onsite. No need to have hundreds plastic badges on large tables. We used 3 iPads and 2 printers and it looked really nice and professional. We spent time sourcing for vendors and found pricing very competitive and appreciated the clear communication with their sales team. Cons My only issue was that some of the badges after 3 days of conference looked a bit curved and not flat; but we just had to re-print badges for those who wanted to have new badges. Review Source NH Nicole H. Director of Events Non-Profit Organization Management Used the software for: Less than 6 months ### "Event Planners holy grail " October 30, 2024 5.0 As an event director for conferences one of the biggest struggles is registration. makes that a breeze! Pros No long weight lines for check in. Clear explanation of the software when setting it up and available to answer any questions! Cons I wish there were more design and sizing aspects to the badges. 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