# Expo Pass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Expo Pass the right Mobile Event Apps solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168633/ExpoPass/reviews

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Expo Pass

4.8 (117)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Reviews of Expo Pass

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

Ashley W

Business ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: 1-2 years.

“ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location.“

February 20, 2026

MD

Molly D

Events ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“When our cases arrived, the lock was broken so we had to bring in a lock smith to cut the lock off of the box before our event.“

November 12, 2025

Erin K

Senior Associate DirectorHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“From offering print-on-demand name badges, to the individualized QR codes per registrant, to the easy session scanning and tracking, the whole system works for us.“

January 7, 2026

DH

David H

Coordinator of Adult Faith FormationReligious Institutions, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed.“

September 12, 2024

Bianca B

Projects ManagerHigher Education, 11 - 50 employeesUsed the software for: 1-2 years.

“I also enjoyed how quickly things were synced when we added attendees to new sessions on site. Once we made it home, our team was able to effortlessly export all the data needed to provide credits.“

April 13, 2026

RZ

Riley Z

Field Sales EngineerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some of our customers who used the app last year for lead retrieval encountered some bug in the setup this year.“

November 13, 2025

Heidi K

Membership and Operations ManagerFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Our exhibitors appreciate the lead scanning option and that option also allows us to recoup some of our expense.“

May 12, 2026

JB

Jamie B

VP of EventsEvents Services, 11 - 50 employeesUsed the software for: 6-12 months.

“I also find the way of pulling reports a bit troublesome and could be simplified but the front end and loading an event has never been easier!“

January 31, 2025

## Showing most helpful reviews

Showing 1-25 of 117 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Erin K.  
Senior Associate Director  
Higher Education  
Used the software for: 2+ years

### "Easy-to-use, robust check-in platform for large-scale events"

January 7, 2026

5.0

We've been partnering with for our annual reunion event for the past 3+ years and it's become increasingly easier every year. They are our best solution to date for print-on-demand nametags and easy to set up check-in kiosks.

Pros

I greatly appreciate the seamless attendee experience we're able to offer our reunion attendees when we use . From offering print-on-demand name badges, to the individualized QR codes per registrant, to the easy session scanning and tracking, the whole system works for us.

Cons

One of the only areas for improvement for our business use is to realize better system integration. We just recently transitioned to Salesforce, but all integrations above and beyond our minimum viable product is at least two years away. I can't wait for the day that marking a registrant as having attended in means they'll automatically be marked as having attended in our Salesforce database, as well!

Alternatives considered

[Blackthorn Events](https://www.capterra.com/p/214875/Blackthorn-Events/)

Reason for choosing Expo Pass

Although Blackthorn is the registration platform we currently use, they do not offer print-on-demand nametags for their events, or check-in kiosks for attendee use.

Review Source

Ray I.  
Board Member  
Consumer Services  
Used the software for: Less than 6 months

### "Conference and Trade Show Event Management"

December 19, 2025

5.0

A great experience overall. Frequent email reminders kept the entire project on-track leading up to our event. The multitude of online user guides were very detailed and very helpful.

Pros

We were in need of a service for our event for on-site registration including payment capture as well as name badge printing. Online research lead us to , which turned out to be a great choice to fulfill our event needs. Website was rather easy and intuitive to navigate and if there were problems, the Expo Pass support team was ready to help. All the necessary hardware was sent as planned and everything worked well throughout the 3-day event. Self check-in was easy and on-site registrations also worked well. Users of the kiosks for check-in/name badge printing and on-site registrations exclaimed how well everything worked.

Cons

Had an issue setting-up the registration form on the user website. Recommendations from support attempted to remedy the problem, but self-help guides were repetitive and standard responses. It took several attempts to correct the problem. Also, on-site registrations by a single person signing-up multiple attendees did not work as planned initially.

Alternatives considered

[RegFox](https://www.capterra.com/p/91029/RegFox/)

Reason for choosing Expo Pass

Responsiveness from the team and willing to work with us on service pricing.

Switched from

[Alexia](https://www.capterra.com/p/239884/Alexia/)

Previous service provider not available to manage our event this year.

Review Source

DH

David H.  
Coordinator of Adult Faith Formation  
Religious Institutions  
Used the software for: 6-12 months

### "Could be good, but currently it is extraordinarily limited. "

September 12, 2024

1.0

The majority of the people at ExpoPass are great to work with, but the gross limitations to the system do not warrant the price tag. It would not have looked as nice, but I could have almost all the same functionality through a Google From that I received registering with ExpoPass.

Pros

The app and registration interface is beautiful. Printing badges is pretty quick and also aesthetically pleasing.

Cons

There are several aspects of ExpoPass that needs to be corrected for Conference with 1000 or more attendees, CEU tracks, group registration needs, or multiple sessions offered simultaneously. I've delineated the issues below: 1. Registration Page set-up has minimal customization at the time of our conference (Sept 2024). As a User there is no way to indicate where you want your questions to show up on the ExpoPass registration form, nor what order you want the options from a drop down box to appear (ie. alphabetical order, number order, etc). 2. Session selections have no internal logic. Registrants can select multiple conflicting sessions. For example, if between 1pm and 3pm there are 4 workshops, at registration there is nothing that prevents a person from selecting all 4 of those workshops and registering for them. This plays havoc on the ability to know actual registration numbers verse mistakes. Additionally there is no way to make any session selections time slots mandatory so registrants easily look over session hour options, or for multi day events, miss the subsequent days because they did not select each day through the small drop down box at the top of the page. Additionally if you do see that box and move to the next page, it does not begin you at the top of that page, but rather in the same x/y position as the previous page. 3. Once a person is registered there no way to print their session selections. Session numbers cannot be printed on badges, mail merges, or even exported as an excel database. You have 2 options to retrieve this data, either export the "Session Pre-registration URL" which you can click for every user to see their selections, or you can download the Session Attendance report which is a roster for who is signed up for individual sessions. Neither report is useful if you want to look at what a group of individuals selected (or failed to select because they overlooked something, see number 2). Additionally the URL once opened does not indicate on the open browser whose sessions you're editing. When working in spreadsheets you must be VERY careful to avoid mistakenly selecting Joe's URL when attempting to edit Jane's URL because once the URL is open it does not tell you whether you are looking at Joe's or Jane's session options and since you can't pull a report on those options mistakes are easily made. 4. The only way to register groups through the system is through a Promocode system. We have several schools and Churches who register groups for our conference, and creating promocodes and invoicing those groups for their group amount through the promocode they purchased was our only option. This became cumbersome as promocodes at the time of our conference (Sept 2024) could only adjusted by the user to be either unlimited or one time use. We needed to create an additional database of promocodes and work with ExpoPass' Dev Team to ensure the appropriate limits were set, the promise was that these limits would take effect 1 to 2 business days after the request but in reality it was up to a week or beyond since the Dev Team would only review those requests weekly. Additionally the promocodes are tied to Registration Level and not to individual registrant. This makes sense in a "Tiered Ticket" scenario but for CEU tracks that have the same value as General Admission tracks this is a complete mess, as groups like schools and Churches who need promocodes to register their groups will have multiple different track needs. There should be an option to tie a promocode to the registration at the end rather than only to tracks. 5. The Exhibitor tab is completely unusable. When an exhibitor is inputted into the Exhibitor tab the ARE NOT included with the credentials that are printed. They need to be added to the Attendees tab in addition to being in the Exhibitor tab. In the Exhibitor tab only one person can be link with an exhibitor company. We have several publishing companies who come to exhibit at our conference and every one of them will send more than one person to assist at their exhibitor booth. This is "rectified" in the exhibitor portion of the app, but even there exhibitors can add their own personnel, but none of that info gets to the User and thus none of their personnel gets credentials for the event. 6. Attendees cannot also be Users. A User in ExpoPass is anyone who has access to the data to add attendees, manipulate sessions, or scan attendees at session doors for CEU tracking. For example, me as the client could not be registered as an attendee at my conference if I wanted to also control the data at my conference. The way around this is to create a separate email and generate 2 different sign-in profiles, one as a user and one as an attendee. There are many more problems, but the max character limit is 5000. Other issues to ask about: inconsistent capitalization across platform, Spanish options, if/than logic needs, and more.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[RegFox](https://www.capterra.com/p/91029/RegFox/)

Reason for choosing Expo Pass

Cvent was out of our price range, and regfox scanning ability is tied to the scanners device and not the registration platform.

Review Source

Response from Expo

September 16, 2024

Thank you so much for taking the time to share your detailed review of Expo Pass. Your feedback is incredibly valuable to us as we strive to improve our platform. We're glad to hear that you appreciate the app's aesthetics and the quick printing capabilities. We'll be sure to share your feedback with our development team to prioritize the necessary improvements. Your input is invaluable in helping us create a more robust and user-friendly experience. Thank you again for choosing Expo Pass!

TP

Teshia P.  
Director of Admissions  
Higher Education  
Used the software for: 1-2 years

### "Satisfied Customer"

March 19, 2026

5.0

Overall, we were absolutely satisfied with the service delivery from and have used them for the last two years, with our second year being better than the first as we became more familiar with their process. We look forward to using them again for this year's event!!

Pros

' equipment is attractive and tech-forward, elevating your event with a professional touch. Expo Pass provides your attendees with convenient and efficient check-in and event experience. They ensure that you have all the needed supplies and help you manage your set-up timeline to support successful event execution.

Cons

Although the customer service is quite good, having direct access to a help line with immediate assistance would be helpful. Another area of opportunity would be the ability to use purchased materials (i.e., badge shells) for future events. Also, we would like to see more competitive pricing for repeat customers.

Switched from

[Registration & Badges](https://www.capterra.com/p/88668/Participantlogic/)

Needed More features to add detailed information for each attendee.

Review Source

RS

Ryan S.  
VP of Marketing  
Management Consulting  
Used the software for: 2+ years

### "ExpoPass Review"

February 28, 2025

5.0

We've used ExpoPass for 4 years now to help manage our conference registrations, collect payments and stream our sessions live to those attendees that can't make it in person. They have the whole package for your event management needs. In addition, their customer service is top notch and they are always there when you need them. I highly recommend you give them a chance to help support your next event or conference!

Pros

ExpoPass has everything you need to manage you event or conference! It helps when you have a event management platform that works and you have the support on the back end to bring it all together.

Cons

The only thing I think they need to improve on is the live streaming. Not sure if it's a Zoom issue or ExpoPass issue, but sometimes the Zoom links do not work for our attendees.

Alternatives considered

[eShow](https://www.capterra.com/p/80061/eShow/)

Reason for choosing Expo Pass

ExpoPass features were superior to these platforms and easier to use. Pricing was also a factor.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Because they could not compete with the features that ExpoPass offered.

Review Source

KP

Katie P.  
Senior Meetings and Events Manager  
Government Relations  
Used the software for: 2+ years

### "Love Expo Pass!"

May 7, 2025

5.0

I have only good things to say about expopass. We use Swoogo as our registration provider, which is lovely, but they don't offer onsite badge printing services. The companies they've traditionally partnered with require us to pay for one of their staff members to come to the event, which places us way out of our budget. In the past, when we used Cvent, we used their Event in a box product. This is 's version, and it works wonderfully and honestly better! I've used them for 6 events now, with an attendance of 100-400 people and I've had no issues getting the equipment set up. I usually go in to our setup call having everything ready, and if there are any minor issues, I can address them in that call.

Pros

Printing quality is great, the ipads and online portal are easy to use too. If you're looking for a onsite badging solution that helps avoid pre-printing madness and looks more polished than your in-house printer could be, I highly recommend trying them.

Cons

I will note - if you have any attendees that like to have a long night out and get into mischief, they may need a badge reprint if you're using their reinforced paper stock (this was the exception though, not the rule!).

Switched from

[Cvent OnArrival](https://www.capterra.com/p/33227/OnArrival/)

Cvent was too expensive and no longer compatible with our new registration system. Their customer service also declined.

Review Source

RR

Ruben R.  
Marketing Coordinator  
Food & Beverages  
Used the software for: Less than 6 months

### "Successful event with help from Expo Pass! "

October 13, 2025

5.0

You have a call with someone from their Event Operations Team that goes over the whole set up process either hours before the event or a day before just to make sure the product works as intended. With that I felt very confident that I going into our event!

Pros

Set up was pretty easy, they have instructions that are super detailed. Once that's done the printing process is very fast and efficient. We also used their reporting process for our event raffles, so their time tracking of printed badges helped us out a lot.

Cons

Honestly everything worked really well, I can't think of anything that would be a negative. It is a little pricey but everything that is provided makes it so worth it.

Switched from

[RSVPify](https://www.capterra.com/p/176614/RSVPify/)

Badge printing on site was not something they offered at the time.

Review Source

Shane C.  
President  
Events Services  
Used the software for: Less than 6 months

### "ExpoPass - The Premier CheckIn (and beyond!) Platform"

June 14, 2025

4.0

ExpoPass was able to create an event that was remarkable for our clients. Yes, we had some issues with Android and getting vendors loaded, but in the end the experience and data was extremely valuable to both ourself as an organization and our clients. My one piece of advice is: Take their recommendation on how many printers and iPads they suggest! We didn't and definitely regret it as we had a great turnout.

Pros

Attendees and brands loved the simplicity and how next level it felt (beyond just a wristband). I'd definitely recommed ExpoPass for your next event, especially if you are looking for it to feel like you're offering a premier experience!

Cons

We had difficulty with our sessions and logging in on Android devices. We also ran into some issues during the sales process of the sales rep knowing the services that are included/not included in the price

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Expo Pass

The price based on the features we needed + it was our first event

Review Source

CF

Chantal F.  
Founder  
Events Services  
Used the software for: 1-2 years

### "Great Name Badge Printing Solution"

September 14, 2025

5.0

Fantastic experience with the Team - can't wait to utilize them again! The team was always available and ready to support.

Pros

Ease of use, customer service, quality. There was always someone available to support. We had an expedited timeline for this event, and they guided me through the process quickly.

Cons

One of the printers was being troublesome, but after troubleshooting with the support desk, it ended up taking care of itself. Note that the system is unable to process duplicates - so in the past I've had to delete the Guest List and re-upload it. Reminder to always make sure the Client provides a clean list.

Reason for choosing Expo Pass

We needed a faster solution than pre-printed name badges, due to the larger size of the event. The cost was the best out of all on-demand printout.

Review Source

MF

Mary F.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "NAEA Loves Expo Pass"

December 17, 2024

5.0

Our organization has used for the last 2 years and just signed a 2 year contract to use for the next 2 years. I love the access to support during the planning phases, as well as the overall ease of the app for our attendees. Our attendees love to build their schedules and sessions, read about the options for breakout sessions and even access to their social media pages to be able to connect.

Pros

has an amazing support team that walks with you from your event, start to finish. Their customer support is unmatched! They can help provide solutions to any question I have ever had, from scheduling calls to help, to sending tutorials to walk through any question I had. I recommend EXPO pass to anyone planning a large event!

Cons

Once recommendation that I have is when I needed immediate assistance during our registration, I wasn't able to connect on the phone with anyone with the number that was provided. Having someone to be able to talk to right away helps with the immediate issues during registration!

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)

Reason for choosing Expo Pass

Better cost for product- WAY better customer service!

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

was a more economical option as well as had better customer service during event planning and during event!

Review Source

KW

Kelsey W.  
Director at Large - Board Member Marketing and Communications  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Affordable, User-Friendly, and Reliable Event Management Solution"

November 13, 2024

5.0

My overall experience with has been great. From setup to event execution, the platform made every step easy, and the customer support team was responsive and helpful. Expo Pass is a fantastic solution for anyone looking to simplify event management on a budget!

Pros

What I liked most about was its affordability and ease of use. The platform is intuitive, making it easy to set up and manage events without a steep learning curve. The registration and attendee tracking features are well-designed, saving us time and effort.

Cons

An area for improvement would be the customization options for promo codes. Additionally, one drawback we encountered was with the magic link feature, which isn't always compatible for certain industries, like government agencies, due to specific security protocols. This limitation is more specific to our use case, though, and may not impact other industries as much.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Expo Pass

Cost was the primary factor in our decision to move forward with

Review Source

CH

Courtney H.  
Account Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best Check-in System ever"

September 5, 2024

5.0

has made our convention more professional, efficient, and advanced. We have used their check-in program and system for the past three years now and it has greatly increased the attendee experience and elevated our entire event. Their team (especially \[sensitive content hidden\] who is amazing) is professional, knowledgeable, and quick to assist in the case of any difficulties. The entire system is user-friendly. We are so grateful to work with Expo Pass and I could not recommend them enough!

Pros

I love the ease of use of and the enhancements it brings to our show. It is a no brainer expense for my client.

Cons

The only thing we have ever had issues with was there being a small glitch onsite but the support team on call was so efficient and got us back up and running in no time!

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Expo Pass

They were more cost effective and fit our needs much better.

Review Source

Response from Expo

September 9, 2024

We're thrilled to hear you love Expo Pass! Thanks for choosing us for your event the past the 3 years! The positive experience with our support and your feedback means a lot to us. Appreciate the great review!

CK

Christina K.  
Executive Director  
Entertainment  
Used the software for: 1-2 years

### "Great software"

August 26, 2024

5.0

Excellent! Easy to use and learn how to use.

Pros

ExpoPass is easy to use & their success managers are very helpful in teaching you to use it. It's very easy for attendees to register and use onsite.

Cons

A few things don't work as I wish they would, but they work well for others.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cvent was a great product, but it was a lot to learn and work with.

Review Source

Response from Expo

September 4, 2024

Thanks so much for taking the time to give us a review! We're really happy to hear that you've been enjoying the ease of Expo Pass and that our team has been so helpful throughout the process!!

GN

Greg N.  
CFO  
Hospitality  
Used the software for: 1-2 years

### "ExpoPass is phenomenal!"

November 5, 2025

5.0

Everyone I talk to at ExpoPass is friendly and responsive. Also, they do a good job of reminding to complete certain tasks leading up to the event which is really helpful for me with how busy it can get.

Pros

I love how easy they make the on-site setup and takedown process. The backend system is also extremely easy to learn and great for post event recaps that we send out to our Sponsors. Badge printing is a breeze and nearly everyone who checks in comments on how easy it is.

Cons

We use a lot of contractors to scan in for our various events during our conference and I'd love the ability to have them be both admins and attendees.

Review Source

VR

Verified Reviewer  
Product Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Best tool for hosting the event and automating the process"

January 8, 2025

5.0

Overall i am using this software from last 1 year and quiet satisfied with the services they provide by using this we hosted around more than 4 events from their app and process was very smoother and was able to measure the ROI as well for each event

Pros

I liked Badges printing feature and also customization feature of creating badges as per your requirement and attendence tracking of all the people who have attendend the event

Cons

Cost is too much expensive that should be lower down for small business.

Review Source

Deepak P.  
Experience and Product Designer  
Real Estate  
Used the software for: 1-2 years

### "Expo pass an intuitive event management solution"

January 5, 2025

5.0

My overall experience with is awesome! We often conduct real estate expo and it makes managing my expo management so much smoother. The badge printing and check-in features are real time-savers, and I love how i can customize things to fit my event perfectly (Visitors, Volunteers etc). Obviously There is room for improvement, like better reporting and fewer lags, but overall expo pass is an reliable and handy tool.

Pros

The best part I like about is its intuitive and easy UI, which makes managing events so easy for me. The integrated badge printing simplifies the registration process, and the smooth check-in process for attendees is a huge time-saver. I also love how the platform allows me to tailor everything to suit my event's specific needs. I can create custom badges on the go without investing time on design.

Cons

The least thing I liked about is sometime it lags which slow things down during busy events (Critical improvement). Reporting in expo pass could be more detailed and features live customer support or AI bot could be introduced to solve customer queries on the go.

Review Source

FU

Fernanda U.  
Program Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great tool for conferences"

October 14, 2025

5.0

ExpoPass is a great tool for managing conferences! We used the push notifications, magic link, and session information features — it has everything you need in one platform. The on-site phone support was also excellent and very responsive.

Pros

Customer service is excellent. I’m fairly tech-savvy, but with any new software there’s always a bit of a learning curve. Their chat support is quick to respond, and the AI assistant is surprisingly intelligent compared to other sites. On one occasion, I had trouble with a specific topic, and an ExpoPass customer service agent followed up by email with detailed, helpful information. I really appreciated that level of support.

Cons

I didn't like that staff couldn't print their badges, as if we were event organizers in expopass but not attendees. Well, I hope to learn this feature in a future. I noticed that the day of the event.

Review Source

SS

Sabree S.  
Partnerships and Events Manager  
Environmental Services  
Used the software for: 1-2 years

### "5 Star Service"

November 5, 2024

5.0

The team provided an exceptional experience at the Net Zero Conference. From the initial conversations with the sales team, to the demo and setup of the registration platform through to post-event follow-up, the entire process was smooth and coordinated. Each team member was knowledgeable and supportive, making sure all our questions were answered and our needs met.

Pros

The team did an outstanding job supporting the Net Zero Conference registration process. From seamless online registration to incredibly efficient onsite badge printing, everything was designed to make check-in quick and easy for our attendees. It was clear that our guests enjoyed a positive experience thanks to Expo Pass’s user-friendly approach.

Cons

One area that would elevate the experience even further would be networking capabilities in the app to provide more opportunities for our attendees to connect and engage with each other. Also, having an in-app exhibitor floor map would also be a great addition for easier navigation of the expo hall.

Review Source

VR

Verified Reviewer  
Senior Director, Network Advancement  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Never stuff badges again! ExpoPass was great!"

January 6, 2025

5.0

We had a very positive experience with ExpoPass. The staff was wonderful and because the system was easy to use we are looking to take advantage of additional services this next year.

Pros

My organization used in 2024 for a 250-person conference we hosted. It was amazing. I couldn't have been more thrilled that we had moved past stuffing badges manually and having a check list to confirm attendees at check in. Expo Pass was easy to setup and very simple (and intuitive) to use. Our event was the first week of December 2024 and we are already looking at securing it again for the 2025 event a year from now. The support staff was wonderful and this time we will be adding the registration option as well. We can't wait to really dive in and use more of the services this coming year.

Cons

Really only some of the way the reporting to presented when looking at feedback from event sessions. We have already shared this feedback with ExpoPass and they are looking at modifications.

Review Source

KK

Kewal K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "APCA 2025 Trade Show"

November 5, 2025

5.0

Exceptional in-person training instructions, customer service and support till last minutes of event

Pros

Excellent learning curve, Event Management, Value for money, Security, time tracking, badge printing

Cons

Nothing.

Review Source

DW

Danielle W.  
Director of Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Expo Pass is a game changer for event managers!"

May 21, 2025

5.0

Pros

What I like best about it is how user-friendly the platform is, making it simple to manage event registration

Cons

While the system is fairly user-friendly, there can sometimes be a learning curve when first navigating some of the more advanced features...the mobile app can occasionally be a bit slow or buggy, especially during peak event times

Review Source

VR

Verified Reviewer  
Sr engineer  
Construction  
Used the software for: I used a free trial

### "Expo pass is a good option."

January 20, 2025

4.0

It was good and overall I m happy with and recommend to my friends.

Pros

I liked it because it is user-friendly interface, ease of setup, and strong on-site check-in features, making it a good choice for event organizers looking for a simple and efficient event management system.

Cons

It has some cons like limited customisation.

Review Source

SD

Shannen D.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Expo pass survey"

January 14, 2025

5.0

Over experienced was great. They are very helpful and conserdiate they help you with knowledgeable agents. They get a solution rather quickly

Pros

I liked the fact that they are very user friendly and customer service was a hoot

Cons

Sometimes loadi g would take awhile. Had to refresh alot

Review Source

FF

Francois F.  
Head of Global Events  
Oil & Energy  
Used the software for: Less than 6 months

### "Recent use of Expo Pass at Global Sales Conference"

December 12, 2024

5.0

Excellent; would highly recommend for onsite printing solutions.

Pros

Easy to use product; appreciated the 1h call onsite to help us set up the equipment; everything ran smoothly, we had no issues. Packing was quick, instructions were clearly explained. Our attendees were impresses by the fact they could print their badges onsite. No need to have hundreds plastic badges on large tables. We used 3 iPads and 2 printers and it looked really nice and professional. We spent time sourcing for vendors and found pricing very competitive and appreciated the clear communication with their sales team.

Cons

My only issue was that some of the badges after 3 days of conference looked a bit curved and not flat; but we just had to re-print badges for those who wanted to have new badges.

Review Source

NH

Nicole H.  
Director of Events  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Event Planners holy grail "

October 30, 2024

5.0

As an event director for conferences one of the biggest struggles is registration. makes that a breeze!

Pros

No long weight lines for check in. Clear explanation of the software when setting it up and available to answer any questions!

Cons

I wish there were more design and sizing aspects to the badges.

Review Source

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