# Taxrates.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Taxrates.io the right Sales Tax solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168578/TaxRates/reviews

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Taxrates.io

4.9 (14)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 5th, 2026

# Reviews of Taxrates.io

Ease of use

4.7

Customer Service

4.7

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrej C.  
B2B marketer  
Internet  
Used the software for: Less than 6 months

### "Really surprised by how easy the integration was and the impact it brought"

November 17, 2020

5.0

Pros

We have decided to try TaxRates to improve the internal processes and make the operations simpler. The pricing of the solution is pretty straightforward and fair and we also appreciate the 30-day free trial period. What really surprised us was how easy and quick the integration with our internal systems was - it literally took just few minutes and clicks. The solution takes care of all the calculations and tracking of different TAX rates in different countries around the world. We wish the initial documentation was a bit better and more user-friendly, however, it did not make our experience any less enjoyable. Overall great product!

Cons

The initial documentation could be a bit more user friendly.

Review Source

IT

Isaac T.  
Finance Manager  
Utilities  
Used the software for: 1-2 years

### "Valuable Tax Management Approach "

April 29, 2024

5.0

Pros

Taxrates.io makes the process of taxation manageable and there is inclusion of exception measures.

Cons

Taxrates.io is productive and accurate in managing all taxes

Review Source

LR

Ladiina R.  
Marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Easy, quick, and clear instruction "

December 15, 2020

4.0

Pros

My experience with TaxRate.io was amazing, the whole system just easy and with clear instruction, it took me less than an hour to set the integration. The fact that they have competitive pricing also bring more advantage, value and of course benefit for all business model and size. They are able to calculate the different VAT rates from all countries for a 30-day free trial is a big plus of my experience as it gives me time to evaluate all the system and try all their features

Cons

Selecting countries one by one. I wish there was an option to drag-and-select them, which would save us many clicks.

Review Source

Michal K.  
Marketing Manager  
Wholesale  
Used the software for: Less than 6 months

### "TaxRates automatized our order process that means less work on our accountants"

November 14, 2020

5.0

Getting up to date different sales tax rates for multiple countries. TaxRates automatized our order process that means less work on our accountants.

Pros

I don’t have to worry about different tax rates anymore. The integration with my e-commerce business via API was simple and pretty quick. The price of the software is also fair.

Cons

There's nothing specific I dislike about TaxRates.

Review Source

Jana K.  
Sales representative  
Information Technology and Services  
Used the software for: Less than 6 months

### "Perfect tool to get your taxes right "

November 18, 2020

5.0

It's not the first time we are using such a tool but so far this one is the best :)Tax rates load the current sales taxes into our system which makes tax filing super convenient and mistake free. I can only recommend it.

Pros

The best is fair price for such a tool and functionality :) Basically, tax rates tell me which states I need to collect sales tax / gst in and how much to collect. I can always rely on it and do not have to bother with manual computing anymore. Also, it's very easy to set up and use the tool, support is always there to help.

Cons

So far we are very satisfied with the functionality and features, but there are a few state-specific features that need to be added.

Reason for choosing Taxrates.io

fair price features and support

Review Source

VR

Verified Reviewer  
CEO  
Financial Services  
Used the software for: I used a free trial

### "satisfied with TaxRates.io for my ecomerce"

November 13, 2020

5.0

Pros

automatization and up to date vat rates saves much time. Notifications about change are very helpful also

Cons

price could be more scalable for small businesses

Review Source

Martina C.  
Ops  
Accounting  
Used the software for: Less than 6 months

### "Highly recommended tax rate solution"

November 30, 2020

5.0

My overall experience is rather positive and I can recommend TaxRates to others who are looking to automate their tax rate filing

Pros

The ability to load most recent and 100% accurate local tax rates per country and per state is super helpful. Before using TaxRates, we had to manually check for tax rate updates which was super overwhelming. Now, it's done automatically.

Cons

Nothing negative about this software so far. We've been using it for less than 6 months.

Review Source

Tomáš N.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "An excellent tool for automating taxes"

December 2, 2020

5.0

Pros

Thanks to the API access, we can manage everything in our internal application. It is an unbeatable tool in terms of price. Thanks to their fast support, we can understand even more complex functions, which we do not understand at first.

Cons

I miss the drag-and-drop feature very much. From a UX perspective, the tool could also incorporate various enhancements that would make the tool easier to use.

Review Source

Matej K.  
Founder  
Education Management  
Used the software for: 6-12 months

### "Quality product with relatively easy implementation"

November 17, 2020

5.0

Pros

The good thing about TaxRates is that they will make your business compliant according to every state in the US. If you have ever tried to do taxes but yourselves, you know that it can be very painful. The software is intuitive, easy to use and will do exactly what is stands for --> taxes all around the world.

Cons

The onboarding took some time, but it was totally worth it.

Review Source

Tomás C.  
Self-emplloyed  
Computer & Network Security  
Used the software for: Less than 6 months

### "No more hessitation with different tax rates"

November 18, 2020

5.0

A pretty nice solution that really helps me automate the tax rates and gives me the opportunity to deal with other important things

Pros

The solution is very simple and sophisticated.

Cons

I did not come across any negatives yet. And I hope I never will :)

Review Source

AS

Andrej S.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Exactly what I need!"

November 29, 2020

5.0

We do not have to worry any longer about the calculation of VAT manually. The solution saves me personally a lot of time.

Pros

The integration with system was really easy and took just few minutes to roll. I also like the free trial period to test the solution and integration properly.

Cons

I would rather use drag and drop otion, istead of the clicking each specific country. It will simply improve the whole process and and provide the service with the even faster setup.

Review Source

TV

Tomas V.  
Sales Executive  
Information Services  
Used the software for: I used a free trial

### "The easiest way for calculating sales taxes via API"

November 13, 2020

5.0

Probably one of the easiest app to use on the market

Pros

This is by far the easiest way to integrate with my e-commerce store to calculate specific taxes for each country that orders our products. Could not be happier about and them and kudos on their support!

Cons

An introductory video would be beneficial!

Review Source

Petr G.  
Business Development manager  
Internet  
Used the software for: Less than 6 months

### "Great TAX and VAT tool"

November 17, 2020

5.0

Pros

It solved me the pain of rating the US tax and VAT.

Cons

I would like to see more content created about this tool.

Reason for choosing Taxrates.io

I wanted to save time and work more affetively.

Review Source

CG

Chris G.  
Demand Generation  
Computer Software  
Used the software for: Less than 6 months

### "Simple solution to tax"

December 1, 2020

5.0

We can recommend TaxRates.io. Overall, very happy. 9/10.

Pros

Tax filing take 2x less time and is 100% accurate with taxrates. Finally a tool we can rely on. The UI is super simple and there's not much work needed to set it up

Cons

The onboarding process is steep but once setup all is good

Review Source

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