# Panoply Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Panoply the right Data Warehouse solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/168034/Panoply/reviews

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Panoply

4 (21)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Panoply

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

JG

Julian G

Analytics EngineerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“The built in data connectors could be buggy.“

July 12, 2022

EF

Elana F

Customer Success ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“When I had issues with data loading it was very difficult to troubleshoot and had to talk to support many times and eventually also a data architect.“

June 17, 2020

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan Patrick T.  
Chief Information Officer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Panoply gets the job done!"

April 30, 2020

5.0

The support team behind Panoply is very helpful. We've used the on-site chat function to get immediate help. We've also submitted questions through traditional routes like email. All of which were answered quickly.

Pros

The speed to solution is a big win for us. We were able to get a full data pipeline up in running in less than half a day. That's with various data sources and incremental refresh. The UI is easy to use.

Cons

There aren't really any cons. The platform is in its infancy and I can tell that the team is listening to user feedback and already making updates.

Alternatives considered

[Azure Synapse Analytics](https://www.capterra.com/p/170434/SQL-Data-Warehouse/)[Looker](https://www.capterra.com/p/169053/Looker/)[Mode](https://www.capterra.com/p/160585/Mode-Analytics/)[SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)

Reason for choosing Panoply

The price was perfect and the features met our needs.

Switched from

[Snowflake](https://www.capterra.com/p/148267/Snowflake/)

Snowflake was too costly and still required in-depth coding and platform knowledge to quickly spin up a data pipeline.

Review Source

JG

Julian G.  
Analytics Engineer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent starting option for data warehousing"

July 12, 2022

4.0

Was the foundation of my last company's BI pipeline and served us very well. Now they are going through a painful migration from the old Redshift servers to BigQuery and the cost has tripled. Before I left I was undergoing a migration to BigQuery natively and skipping Panoply as it began to add complexity for us rather than take it away.

Pros

Very simple to set up and manage. Still all the core functionality you need in a warehouse

Cons

The built in data connectors could be buggy. Particularly Google Analytics with multiple accounts. Integrating with Google Data Studio was also frustrating as we couldn't find a way to share dashboards within our workspace.

Alternatives considered

[Amazon Redshift](https://www.capterra.com/p/227349/Amazon-Redshift/)[Google Cloud BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/)[Snowflake](https://www.capterra.com/p/148267/Snowflake/)

Reason for choosing Panoply

much more simple to set up and manage. Reliable monthly cost was easier to get buy in from management

Review Source

mS

matt S.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Customer service is great until you cancel"

August 10, 2021

3.0

Decent product, overpriced for it's function, the support team and customer service team need to get their act together.

Pros

We used Panoply to ingest DynamoDB data and send it to the analytics platform for intellegence. The software worked and functioned fine, our we had a simple use case, but it never failed us.

Cons

The pricing was really steep for our simple use case and didn't bring the value that the price tag suggests. Ultimately we found a service that is 40% the cost that suites our needs. When I went to cancel there is no unsubscribe button, I had to hunt for a cancellation email address. After going back and forth with the director of customer service, I finally got it cancelled. However, they threw a 30-day notice clause at us causing us to pay an extra 50 days for a product we are not using. Really bad form in my opinion.

Review Source

Response from Panoply

August 18, 2021

Hi Matt, Thank you for your review. We value feedback from all of our customers. I am glad that you had a good experience with our platform and that our platform allowed you to get some insights. I am sorry about your experience with the cancellation process. While we are disappointed when one of our customers leaves, we aim to make the process as simple as possible by following the terms of the signed contract. One of the terms is our requirement to provide 30 days' notice before the next renewal date. We state this in our terms and conditions but apologize for any misunderstanding, and we will work to make that part of the agreement clearer. We wish you all the best and hope that we can work together in the future.

Saurav C.  
Research Assistant  
Environmental Services  
Used the software for: 1-2 years

### "Helped me immensely with analyzing netcdf data files"

April 3, 2020

5.0

I am working with Geographical data that has latitudes, longitudes and a variable I am trying to analyze. This is a great tool to have for such data structure.

Pros

I was introduced to Panoply by a colleague. I was trying to analyze a bunch of climate variables that were in netcdf format. Before I could write a code in Matlab to analyze the data, I needed to know the data structure. For this I have used a combination of F77 and Matlab in the past. However, I wanted to exclude Fortran and have a more convenient way of knowing the basic data structure. Matlab was more powerful with the actual analysis but not with the pre processing. This is where Panoply came in handy. All I had to do was upload the netcdf data file directly into panoply and boom. It gave me the basic structure that includes the number of data points, latitudes and longitudes of the data points and other essential details I needed.

Cons

I did not come across any problem in particular for the 2+ years I have used Panoply. Sometimes, It did take a little long to load it if the netcdf file I was working with was a large file but it was not a big deal. Panoply actually was immensely helpful in knowing the data structure of the variable type for which I followed a much more complex procedure in the past before I used Panoply.

Review Source

Adir R.  
Co-Founder & CEO  
  
Used the software for: 2+ years

### "A great service to connect all your data sources to and analyze them together"

May 23, 2018

5.0

Pros

It's really easy to start and add various data sources. You can then create connections between data sources and start building custom reports that show you insights and valuable data.

Cons

The biggest con I can think about is the lack of built-in visualization tools. At the moment if you want to see your data visually you must use an external software. Hoping they would get around to adding it soon!

Review Source

VR

Verified Reviewer  
VP of Engineering  
  
Used the software for: Less than 6 months

### "The power of a data warehouse in minutes"

May 23, 2018

4.0

I managed to setup the data warehouse for a large company (3000+ employees) in just a couple of months (mainly getting accesses and defining which sources to use). Not only we are saving money from other un-managed solutions, but we are also saving from the development and maintenance time required to build an in-house solution.

Pros

Forget about building and maintaining a data warehouse in-house (with all its ETLs). You can get up and running in just 5 minutes with a lot of pre-built integrations, and amazing customer support. And with it's flexible pricing model, it makes Panoply a no-brainer for both small and large enterprises.

Cons

The web UI/UX needs more work, it can be slow, and there are many features that are only available on request from the backend (history tables, ssh tunnel for connections, etc.). The replication frequency is rather limited (down to 1hr only), and the lack of change log replication is a big cons (e.g. MongoDB chagelog or Postgres replication log).

Review Source

HS

Hugh S.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Never worked for us, management incredibly rude and confrontational"

August 19, 2018

1.0

I would not recommend doing business with their company unless you have a ridiculously simple use case (for example, our use of nosql databases seemed to be outside their typical use case) and you are OK with their management team being rude and unhelpful. (The support team seems friendly enough but struggles to handle complex cases or smaller ACVs from our experience).

Pros

If it worked for our use case I'm sure the product would be great. However our experience was that there was a lot of promises during the sales process but it turned out that we couldn't actually use the product – for reasons on both sides. They insisted that we pay for it for 14 months anyway though.

Cons

Their management team (someone in the C suite) sent some of the rudest emails I have ever received. When we were unable to use the product because it wasn't able to sufficiently support our use case or have adequate protections for our private/secure data, they went from friendly to incredibly rude and confrontational. They were unable to accept that a customer who got zero use or value from the product (which they'd be able to demonstrate with internal metrics) wasn't likely to love the product or recommend it to others.

Review Source

Rory B.  
Performance Marketing Director  
Entertainment  
Used the software for: 6-12 months

### "The best managed AWS solution"

July 28, 2018

5.0

Pros

For our purposes, they worked out cheaper than an out-of-the-box AWS integration, but they offered ELT and excellent customer support as a bonus.

Cons

They don't have as many ELT connectors as companies like Fivetran and Stitch, but what they do have works very effectively.

Review Source

Jacklyn A.  
CRM & Digital Strategy Manager  
  
Used the software for: 6-12 months

### "The easiest way to get started with data management."

January 15, 2018

4.0

Was able to stop leaking data and made it easily accessible without going into sticker shock.

Pros

Panoply is easy to use and doesn't require a lot of work to get started. Without a database manager I was able to connect and save all of my data. Able to use SQL instead of crashing my computer for reports and segmentation.

Cons

Organizing folders can be difficult if you didn't plan ahead because you can't select more than one at a time. Also difficult to search for information and it is slow when going in and out of folders.

Review Source

VR

Verified Reviewer  
Product Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "Panoply Makes Warehousing Easy for Most Users"

February 3, 2019

5.0

Overall, Panoply is a great option for short-term or non-technical projects, but may not be best for more advanced teams.

Pros

Panoply finally offers non-technical users an easy and affordable way to warehouse data, pipe it to the right tools, and not deal with the hassle of new warehouse creation, view generation, or ETL. The interface is intuitive enough to not need support during setup, and data is accurately reflected in the warehouse within hours. Several adaptors to other services are supported out of the box.

Cons

Panoply works well for limited warehousing applications, but if you have technical resources available and/or need good long-term storage, other warehousing solutions may be best. Panoply has many native cloud integrations, but several require 3rd party solutions like Stitch, increasing cost and complexity.

Review Source

NP

Noam P.  
Data Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Panoply is a great product that helps in WH management as well as optimization. "

May 23, 2018

4.0

Pros

Query optimization is great and all behind the scenes. Views automatic materialization is great and enable me to create very complicated views without considering runtime. support representatives are very responsive and usually very helpful. In general, very flexible company that always to get better and answers it's clients needs

Cons

Web platform can be built better Materialization processes have some problem sometimes (downtime) and are not visible properly on the platform

Review Source

VR

Verified Reviewer  
Director Of Information Technology & Data Management  
Consumer Goods  
Used the software for: 1-2 years

### "Redshift without the Maintenance"

May 28, 2018

5.0

Pros

This is the perfect solution for those who want to use amazon redshift but don't want to manage a cluster. Panoply automagically creates indexes and optimizes your DB as you add data

Cons

The software is still new, so I occasionally run across a bug or 2. These are typically minor and fixed quickly.

Review Source

EF

Elana F.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to set up and maintain VPC"

June 17, 2020

4.0

Pros

Panoply is very easy to set up and entirely obfuscates the ETL process.

Cons

When I had issues with data loading it was very difficult to troubleshoot and had to talk to support many times and eventually also a data architect.

Review Source

RC

Robert C.  
Group Product Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great service and response time, queries timeout sometimes."

May 31, 2018

4.0

ETL from Mongo to Redshift, ability to integrate with data from many internal tools (Mixpanel, Twilio, ZenDesk, Asana, etc.), running performance-intensive queries.

Pros

I love the service and response time from Alon and crew. They are always on top of it. I also like the materialized views functionality and our custom integration with Twilio.

Cons

I don't like that I can't materialize views in Panoply if I'm not the dbadmin. I also have had frustrations with queries timing out in our data visualization tool, although that's improved recently. I'd also like multifactor auth available in the UI in Panoply.

Review Source

VR

Verified Reviewer  
Director, Business Intelligence  
Computer Software  
Used the software for: Less than 6 months

### "Great product for jumpstarting your BI infrastructure."

May 22, 2018

4.0

We were able to get our BI infrastructure up and running quickly and at a good value.

Pros

\- Can run Redshift without needing a DBA -- Panoply does it for us. - Access to a data architect for assistance.

Cons

\- No alerts for if a job fails. - Limited number of connectors. Have to bridge the gap with other software.

Review Source

Alejandro M.  
Head Of Information Technology  
  
Used the software for: 6-12 months

### "Very easy to set up, connect to our services and consume the data. I love their customer support."

May 29, 2018

5.0

Pros

\- Ease of setting up - Simplicity - Customer service is very close every trimester - Integrations to other platforms

Cons

At the begining it was hard to conect to Microsoft Azure and the development of this took time, after this, everything were as expected

Review Source

VR

Verified Reviewer  
Data Engineer  
Internet  
Used the software for: I used a free trial

### "Great for non-engineers"

April 7, 2019

2.0

Pros

Panoply has a LOT of connectors to third-party tools

Cons

Does not support common formats like Parquet, making it clear that this was built for non-engineers

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Good product; among the worst service I have every encountered"

April 14, 2020

3.0

Pros

Easy to setup, with minimal technical skill required.

Cons

Tricky renewal process and absolute inflexibility. Charged us for an additional 12 month contract for unused product after auto-renewal. Product generally good, but I would caution to watch billing like a HAWK.

Review Source

Response from Panoply

April 16, 2020

Sorry you had this experience. We are always striving to improve and appreciate the feedback.

VR

Verified Reviewer  
Product Manager  
  
Used the software for: 6-12 months

### "Signing on with Panoply is like getting a whole engineering team's worth of output for cheap"

May 24, 2018

5.0

The ability to manage our data in one central store.

Pros

It does something that is sorely needed in the market -- a way to manage large amounts of data in one central store without needing tons of in-house expertise. Getting set up could not have been easier and working with data in Panoply is easy. I have no regrets about signing up.

Cons

Redshift SQL is a little bit annoying, but that has nothing to do with Panoply and their service. It will be interesting to see if they expand to other warehouses in the future.

Review Source

FJ

Franklin J.  
Software Engineer  
  
Used the software for: Less than 6 months

### "It's great but it's sluggish"

June 2, 2018

3.0

Pros

I like that it is easy to use. It is incredibly easy to navigate around. It allows you essentially to browse without using strict SQL queries. As we are trying to integrate the product for use with our non technical team, this is incredibly important. They are not particularly well versed in tech or code or any of the sort, but they can understand panoply. Trying to grapple with SQL data directly would be fairly impossible. Panoply allows us to level to playing field and bring this over to all users and simplify the entire process as well as not provide us with the ability to not expose the direct data that customers are using directly.

Cons

I have not used the product in a couple weeks, but at the time panoply was incredibly slow. Whenever I attempted to use the product in any way shape or form, it took an incredibly long time for it to deliver any data that I was looking for. It was actually surprising how long it would take and I actually spent some time troubleshooting my local network as a result (which I've found not to be the issue). My colleague has since informed me that this is no longer the case, so I'm definitely willing to give it another go, but my impression at the moment unfortunately still stands at this present time.

Review Source

TS

Teja S.  
BI Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Best Value for Money"

May 22, 2018

5.0

We could gain the insights we are looking from various sources using Panoply

Pros

Panoply is the best investment we have made so far. For a company our size(100-200 employees), and a company that cannot invest too much money in BI infrastructure yet, Panoply not only maintains the infrastructure but also provides the best customer support and data architect to gain insights from various sources. I have already recommended panoply to a few of my contacts.

Cons

Restriction on the number of admins to 1.

Review Source

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