# Digitail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Digitail the right Veterinary solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167764/Digitail/reviews --- Digitail 4.7 (93) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Digitail Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AF Autumn F Customer Service CorrdinatorVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “What I like most about Digitail is its all-in-one, easy-to-use system that streamlines clinic workflows and client communication.“ May 1, 2026 Christina L ReceptionHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I dislike that Digital does not allow users to send mass emails to clients quickly and easily.“ May 15, 2026 AS Anne S VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files.“ April 8, 2026 DP Diana P Owner, veterinarianVeterinary, Self-employedUsed the software for: 6-12 months. “The chat option really isn't truly a chat because it can takes days for them to respond. “ August 16, 2024 AS Anne S VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too.“ April 8, 2026 NW Nancy W Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “System is overall clunky and some tasks require multiple clicks before you get to what you need.“ May 1, 2025 Christina L ReceptionHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that Digital allows you to send emails to clients quickly, easily, and in an organized way.“ May 15, 2026 NW Nancy W Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks.“ May 1, 2025 ## Showing most helpful reviews Showing 1-25 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher M. CEO Veterinary Used the software for: 1-2 years ### "DIGITAIL ROCKS!" April 21, 2026 5.0 Top Notch! I actually submitted a ticket today and they had my issue resolved in less than 15 minutes. My Lead CSR had a completely different issue the other day and it was resolved in 5 minutes Pros It makes us so much more efficient that we are able to see more patients in a day without being overwelmed Cons It's not built for boarding (we have a large Pet Resort in addition to our hospital) BUT they did give us a workaround which works great. Alternatives considered [Shepard’s](https://www.capterra.com/p/10011863/Shepards/) Reason for choosing Digitail Digitail just did more without having to purchase other products Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Too many glitches and it's way too clunky Review Source Response from Digitail May 7, 2026 Seeing more patients without feeling overwhelmed? That's exactly the kind of impact we're working toward every day. Thank you so much for sharing that! And those support response times honestly speak for themselves. 15 minutes and 5 minutes to resolution? Your team deserves that level of service, and we're proud to deliver it. We hear you on the boarding side. Running a Pet Resort alongside a hospital is no small feat, and while we know the workaround isn't a perfect fit, we're glad it's doing the job for now. It's absolutely something we keep in mind as we continue to grow the platform. Thanks for being such a wonderful part of the Digitail community! HW Heather W. Practice Manager Veterinary Used the software for: 6-12 months ### "Overall Good Software Transition" April 1, 2026 4.0 Overall our experience has been positive. There have been some difficulties or bugs that have occurred but it is encouraging that changes/updates are continually being made. Pros It has a lot of features in one bundled product. Therefore we don't need to have separate company for an app, texting, AI etc. Cons The inventory module could be improved has far adding reorder points and reorder amounts. Also the reporting module could be better. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing Digitail Digitail was more affordable and seemed to be a all in one program. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Our current server was full and we made the decision to go to a cloud based software. Review Source Response from Digitail May 7, 2026 Thank you for sharing this! We're so glad the all-in-one approach is delivering real value by keeping everything under one roof. Your feedback on inventory is spot on. Reorder points and amounts are the kind of practical, day-to-day tools that make a big difference in keeping a clinic running smoothly. Same goes for reporting. These are areas we're actively looking to strengthen, and notes like yours help us prioritize. We also appreciate your patience through any bumps along the way. Bugs are never fun, but we're committed to moving fast on fixes and improvements. Thanks for sticking with us and for taking the time to share such constructive feedback! NW Nancy W. Admin Mgr Veterinary Used the software for: Less than 6 months ### "Admin Manager" May 1, 2025 2.0 Very unhappy with the software program and the lack of proper and timely support. Pros The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support. Cons Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Thought it would be a better system for inventory management and reports Review Source AS Anne S. Veterinarian Veterinary Used the software for: 6-12 months ### "Extremely Versatile, Full of Bonus Features, Best All-Around Vet Software! " April 8, 2026 5.0 A+ I am glad I chose Digitail as my software. I had used Woofware at VCA, Avimark, Covetrus pulse, EazyVet and Banfield's soft ware. I loved the Shepherd software interface and invoice/flow task board/medical record combining but ultimately I chose Digitail because of the client facing app, telemedicine - virtual lobby and mapping for mobile house calls. It is also very easy to document client interactions and they can also interact and request appointments through the app. Pros I love Digitail's accessibility via tablet and phone, which is what I use the most o house calls. I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files. I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too. Cons There are a few things I can not move, like the chat bot and announcement tabs. Sometimes they are in the way and I have to turn the phone sideways to get them out of they way. It should be a choice if the user wants it in the menu or easy access. Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing Digitail There were many others that I am familiar with and would never choose for myself, the ones listed before and Neo and Corner stone could be added to the list. Review Source Response from Digitail May 7, 2026 Thank you so much for this incredibly thoughtful review. Coming from someone with hands-on experience across so many platforms, choosing Digitail means a great deal to us. We don't take that lightly. It's wonderful to hear that the mobile accessibility, cloud file sharing, and client facing app are all working so well for your house call practice. That kind of flexibility is exactly what we had in mind, and it's great to hear it translating so well in the field. Your feedback on the chatbot and announcement tabs is really practical. Being able to customize what's visible and within reach on a smaller screen is a completely reasonable ask, especially for mobile-first users like yourself. We've noted this. Thank you again for such a detailed and generous review! EP Emily P. Veterinarian Veterinary Used the software for: 6-12 months ### "Digitail makes your life easier" May 15, 2026 5.0 Digitail is a company that you can tell deeply cares and is passionate about what they do. They are a perfect example of how any company should run. I truly don't know how I did my job before we switched to Digitail. I actually look forward to doing my records. Crazy,right? They were so helpful in the transition from Cornerstone to Digitail, the onboarding process was seamless and anything we have hiccups with, they were very responsive and resolved our concerns quickly. Pros I love how responsive the team is. If we have any issue, they are right there to help. Contacting customer support is never difficult and not something I dread like I do with other companies. They listen to our feedback and requests for feature updates. I also LOVE the AI dictation and Discharge Notes. My records are done as soon as the appointment is done! And the dictation almost always picks up on things that I have already completely forgotten about, which makes my records much more thorough. Cons Our biggest issue currently is our multi-location. We have two clinics, but operate as one entity, that messes up our reminders. I can honestly say that's the only negative I have experienced, and even that is something they are willing to work with us on to improve our experience. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail Didn't really want another IDexx product. Met Digitail at a conference and they seemed great. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Wanted AI, cornerstone was just outdated and weren't really trying to update. Review Source Response from Digitail May 22, 2026 Thank you so much for this, it genuinely made our day to read! Hearing that you actually look forward to doing your records is exactly why we do what we do. Knowing that AI dictation is helping you capture things you might have otherwise forgotten, and that your notes are done by the end of the appointment, is the outcome we dreamed about when we built it. We also really appreciate your notes on multi-clinic reminders, and know that we hear you and are actively working to improve. We're grateful you've stuck with us on it and given us the chance to work through it together. Thank you for trusting us with the transition from Cornerstone; onboarding a whole practice is no small thing, and your team made it a joy. We're so glad to have you as part of the Digitail family. KS Kaitlynn S. Practice Manager Veterinary Used the software for: Less than 6 months ### "Great for mobile practices! " April 17, 2026 5.0 Overall, our experience with Digitail has been very positive. It supports a modern, client-centered approach to care and helps us stay organized and connected while working in the field. It’s been a strong fit for our workflow and has improved both our internal efficiency and the client experience. Pros Digitail keeps everything streamlined and accessible, which is especially important for a mixed animal mobile practice. Scheduling, medical records, client communication, and payments all live in one place, and the interface is intuitive for both our team and our clients. The online booking and client app have made it easier for pet owners to stay connected and engaged in their pet’s care, and we’ve been able to provide clear estimates and communication without adding extra steps to our workflow. The support team has always been extremely responsive and helpful, which has made a big difference as we’ve gotten up and running. Cons Like most platforms, there are occasional limitations with customization and certain workflows that could be more flexible, especially for a mobile or non-traditional practice model. Forms could benefit from additional customization and a more modern feel, but they are currently functional and straightforward to use. Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing Digitail We chose Digitail for its customization and built-in AI capabilities. The platform allows us to tailor workflows, templates, and communication to fit our specific needs as a mobile practice, while the AI tools help streamline documentation, automate tasks, and improve efficiency across the board. This combination made it stand out compared to more traditional systems. Review Source Response from Digitail May 7, 2026 Thank you for such a thorough and thoughtful review! Hearing that Digitail is working well for a mixed animal mobile practice is really exciting for us. That kind of flexibility across different practice models is something we genuinely care about. It's great to know that scheduling, records, communication, and payments all feeling connected has made a real difference for your team and your clients. And we're so glad the support experience has been a positive one as you've gotten settled in! Your notes on forms and workflow flexibility are well taken. Mobile and non-traditional practices have unique needs, and we know there's more we can do to meet them. Feedback like yours helps us get there. Thanks so much for sharing your experience. We're proud to be part of how you deliver care in the field! HT Heidi T. Practice Manager Veterinary Used the software for: 1-2 years ### "Digitail has been the best change we could have made. " May 6, 2026 4.0 Digitail has been a great change from the archaic PMS we used to use. I'd recommend Digitail to practices that want to continue to grow and are not afraid of change and innovation. Pros I love that it is evolving and they take our suggestions serious so it keeps up with tech. The customer service is quick and helpful. The interface is easy to learn and use. Cons Since they make so many changes - it seems to break other parts, so we seem to have to manage or work around a process we get used to until it is fixed. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail They had better customer service and more personalization's. As a newer company we felt they would take our recommendations and continue to innovate the software. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) They were going to be sunsetting the software and we kept running into limitations. Review Source Response from Digitail May 11, 2026 Thank you so much for this thoughtful review, Heidi. Knowing the rapid evolution and customer service are making a real difference for your practice is great to hear! Shipping fast can occasionally mean something that was working ends up needing a fix, and we know workaround time costs your team real hours. It's an active area of focus for us — and in the meantime, if you ever hit one of these, please ping your CSM or support@digitail.io the moment it happens. We'd rather catch it fast than have you working around it. — The Digitail team ML Marelize L. Veterinary Receptionist Veterinary Used the software for: 2+ years ### "Grand slam. " May 13, 2026 5.0 Been working on Digitail for 4 years now. Some futures would have been nice to have without hopping from one to another with a tick. Pros Sufficient come back with updates. When asked for help they respond within the the right time zone. I like that it goes for digital because these days we are all about digital. Cons A lot of ticks to get where you want to be. You need to click a lot to get where you want to be. Which can get quite irritating. Switched from [Vetmaster](https://www.capterra.com/p/140168/Vetmaster/) Worked on a OKI printer and it was having a old hospital in your work space. Review Source Response from Digitail May 19, 2026 Hi there Marelize, Four years with us means a lot, so thank you! Glad the support and digital-first approach are working for you. On the clicks: try Quick Search if you haven't yet. It pulls up any patient, client, or contact from any screen (name, phone, microchip, or # + ID) and skips a lot of the menu hopping. If there are specific workflows that still feel click-heavy, send them our way — that's the kind of detail our product team uses to decide what to streamline next. The Digitail Team TG Tienne G. Assistant Manager Veterinary Used the software for: 2+ years ### "ORIGINAL DIGITAIL USERS" May 15, 2026 5.0 Pros THE ABILITY TO USE A CHAT FEATURE TO TALK TO SOMEONE OR THE AI TO GET QUICK RESPONSES. ITS NICE TO SEND A MESSAGE AND WALK AWAY TO STAY BUSY. Cons I DONT LIKE THE UPDATES THAT FREQUENTLY HAPPEN THAT DONT ALWAYS NEED TO BE A FEATURE. I FEEL LIKE THE PRIORITY OF WHAT GETS UPDATED ISNT REALISTIC TO WHAT WE NEED. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Needed to go paperless with new staff members coming on board as well. Review Source Response from Digitail May 22, 2026 Thank you for taking the time to share this, both the good and the honest feedback. Really glad the chat feature is working well for you. Being able to fire off a message and get back to your patients without waiting around is exactly what we were going for, so it's great to hear it fits into your workflow that way. On the updates, that's fair feedback, and we take it seriously. Prioritization is something we're always working to get right, and we know it doesn't always feel that way from the outside. If there are specific things your practice needs that feel like they keep getting deprioritized, we'd genuinely love to hear them as that kind of direct input is what shapes our roadmap. Thanks again for being part of Digitail. Christina L. Reception Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Good App" May 15, 2026 5.0 Overall, my experience with Digital has been positive because it makes communicating with clients simple, organized, and efficient. I especially like how easy it is to send emails and manage client communication in one place Pros I like that Digital allows you to send emails to clients quickly, easily, and in an organized way. It is easy to use most of the time. Cons I dislike that Digital does not allow users to send mass emails to clients quickly and easily. I wish that this system had this in place. Switched from [ClientCircle](https://www.capterra.com/p/141002/Rocket-Referrals/) Because you it was told to us we would be able to send mass emails. Review Source Response from Digitail May 26, 2026 Thanks for the kind words! Making client communication simple and organized is something we care a lot about, so it's great to hear that's landing well for your team. We hear you on mass emails, and we're actually in the process of rolling that feature out in the near future -- one of our team members will reach out to you directly to see if you'd be interesting in joining the beta program. Thanks again for the review and feedback on where we can deliver better for you. CS Chris S. Owner, Veterinarian Veterinary Used the software for: 1-2 years ### "Digitail is perfect for the small outpatient-focused private veterinary clinic" August 15, 2024 5.0 It's been great! As a small private practice, it has suited our needs wonderfully and we have been able to leverage a lot of their tools to reduce many communication friction points. Pros \- SOAPs: Logically built. Easy to start-finish every aspect of an appointment in one screen (history, exam, diagnostics, medications/label printing, invoicing, discharge instructions) - Flowboard: Quick and easy way to "bounce" between SOAPs. Visualize "who's here"? - Integrated pet smartphone app: Allows for easy sharing/viewing of records. Chat feature. Contactless booking. And pet parent medical journaling that syncs with our PIMS - Online Booking: Now they have an embeddable widget to add to our website. - Quality UX: This is a veterinary software that feels modern. And that matters when onboarding and training new staff. - Agility in development: The Digitail team has shown consistent interest in adapting to user needs. Cons \- Wish the pet parents could share their vaccination history in pdf form rather than having to contact us to do it for them. - The Whiteboard feature is a good start, but they don't have task-invoicing connectivity yet. So a big in-patient facility may struggle in that respect. Alternatives considered [Rhapsody](https://www.capterra.com/p/203148/Rhapsody/) Reason for choosing Digitail Ease of use. Feedback from other users. Review Source Response from Digitail August 21, 2024 Thank you Chris for the thoughtful review! We're thrilled to hear that Digitail is hitting the mark for your small outpatient-focused clinic. It's great to see that features like the SOAPs, Flowboard, and our integrated pet smartphone app are making your day-to-day smoother and more efficient. We know how important a modern, intuitive UX is when it comes to onboarding new team members, so we're glad that's resonating with you. We also appreciate your feedback on the Whiteboard and the pet parent vaccination sharing process. Your insights are invaluable as we continue to evolve and fine-tune Digitail. We're always working on new features and improvements, so stay tuned—there’s more to come! Thanks again for choosing Digitail and for sharing your experience. We’re here to support you and your clinic every step of the way! Heather Ashcroft Digitail Community Manager VR Verified Reviewer Owner, Veterinarian Veterinary Used the software for: 6-12 months ### "Terrific cloud-based PIMS for our small specialty practice!" October 14, 2023 5.0 Getting started with Digitail was super easy! Our customer service contact walked us through setups and met with us as many times as we needed to get everything working and to dive deeper into adding new functions. Pros What a great alternative to our previous system! As a small but growing specialty practice, we don't have the client volume to justify adding an expensive software. Yet, we needed to improve our medical records and organization. Digitail checked those boxes and so many more! Cons Would like to see attachments read in medical records and improvement with emailing with clients so it shows as part of the medical record. 2 way emailing would be terrific! Review Source Response from Digitail August 5, 2024 Thank you for the fantastic review 😻! We’re thrilled to hear that Digitail has been an excellent fit for your practice and that our support team has been helpful. We appreciate your feedback on reading attachments in medical records and improving email communication. These are great suggestions, and we’re working on enhancing these features. Thanks for being a valued customer and helping us improve! AB Amanda B. Practice Manager Veterinary Used the software for: Less than 6 months ### "Review" August 10, 2023 5.0 I loved every person I have spoken with a Digitail. You all from IT to the messaging section have gone above and beyond to try to make adjustments and we really appreciate it. - Thank you Pros I love \[sensitive content hidden\]! She has been such a huge help!! What I love about Digitail is its pretty easy to navigate around. I love the app feature and that clients have access to records and have the ability to schedule appointments at their convenience. I also love the chat feature. Cons The consent forms and prescriptions are hard for us. We've had to order prescription pads because the templates in Digitail just wouldn't be able to be processed in South Carolina at a human pharmacy. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Review Source Response from Digitail August 5, 2024 Thank you for your wonderful review😻! We're thrilled to hear that you've had a great experience with our team and that you find Digitail easy to navigate and helpful for your clients. We appreciate your feedback regarding the consent forms and prescription pads. We're looking into ways to improve this aspect of our service. Thanks for being a valued customer and for your kind words! RG Rebecca G. Veterinarian/Owner Veterinary Used the software for: 6-12 months ### "After 6 months for a new startup mobile business" October 26, 2022 5.0 Very intuitive, customer service is great. \[SENSITIVE CONTENT\] is phenomenal at helping and they always have time to set up a meeting if there is a task that you need extra help with understanding. Pros I like that it’s cloud based easily accessed from anywhere Cons A little confusing/annoying with inventory and when injectable quantities vary with vial. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail More affordable Review Source Response from Digitail November 3, 2022 Thank you so much Dr Rebecca! Look out for the new inventory module that we are preparing! AL Anca L. Veterinarian, Manager Veterinary Used the software for: 2+ years ### "The best veterinary software we've used. " February 12, 2021 5.0 Great Pros It's a user-friendly software for both veterinarians and pet owners. Even more, some of the owners were so impressed by how easy they could schedule consults, that they scheduled (and came to our clinic) a lot more often than they used to before Digitail. It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners. One of the best things - the reminders you send to your clients about their pets' needs. Also, they provide great customer support, the entire team from Digitail is always ready to help. Cons I didn't find anything, because they are pretty amazing. Review Source Response from Digitail February 16, 2021 Thank you so much Anca!!! We're happy to hear that we've helped increase customer retention and that both the team and the pet parents love the product! FG Floroiu G. Veterinarian Veterinary Used the software for: 1-2 years ### "Happy to have it💙" February 12, 2021 5.0 We have a little business near Bucharest, Otopeni City. A small Veterinary office and we are proud that we can use it. It made our work a lot easier and helped us keep our clients close. Pros We heard about Digital 2 or 3 years ago, but we were affraid to buy it, because we were old fashioned and still write on the paper. After many midunderstandings with customers and many requirements related to vaccinations and determina,we decide it was time to buy it and make our lives easier. Cons I think it should be something to tell us that one patient already exist. Nowadays, it warns you just when you enter a microchip number. Review Source Response from Digitail February 16, 2021 Thank you Dr Gabriela! We've heard your feedback and you'll love the update that just came out where you are notified if the client already exists in the database! OM Oana M. Doctor Veterinary Used the software for: 6-12 months ### "Great features,amazing interface, easy to use" March 14, 2019 5.0 Great communication with owners, less time explaining the recommendations, because they can read the consultation report, plus we get a lot of appreciation from owners who receive constant reminders on when to deworm or vaccinate next, without them having to keep track of routine visits. Pros It has a very user-friendly interface, it doesn't take long to access or fill in patient files and you can keep a record of every visit with every detail. Plus you can send the consultation report via e-mail for the owner or print it and hand it out. Easy to keep track of the appointments plus the fact that owners can make the appointments themselves online with a personal account. Great value for money! Cons Nothing in particular. These is nothing i can think of . Review Source Response from Digitail May 13, 2019 Thank you very much for your feedback! We're happy to hear that Digitail is helpful and looking forward to seeing you again at the next conference! DR Donna R. Owner Veterinary Used the software for: 1-2 years ### "Digitail Review " May 31, 2022 4.0 Pros The software is easy to use and understandable. Cons Billing still has a few glitches and the app for our clients is hard to use. Review Source Response from Digitail June 2, 2022 Thank you so much Donna! Keep an eye out for the new updates for the mobile app! EA Elizabeth A. Owner Veterinary Used the software for: Less than 6 months ### "Digitail - Client software that has ease of use and is forgiving if one makes an error" September 7, 2021 5.0 My experience with Digitail has been very satisfactory. The staff are very knowledgeable and professional and accommodating and extremely pleasant. Pros It is easy to learn, it is forgiving if one makes an error. It is not labor intensive and it is a big time saver. It is accommodating and flows well. Cons There was nothing negative about this software. Reason for choosing Digitail The speed of response time from the rep was awesome. We connected immediately and she knew her stuff. It was an enjoyable experience. The team is young and fresh and innovative. Review Source Response from Digitail September 17, 2021 Thank you for your review, Elizabeth! It means a lot to us and it is an honour to have such nice customers aboard! LD Louis D. Owner Medical Practice Used the software for: 6-12 months ### "Single doctor mobile review" June 23, 2021 3.0 Pros The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful. Cons Early in development, functionality is still being built out Review Source Response from Digitail July 12, 2021 Hi Dr Louis, Thank you for your feedback! Our team will reach out and share more info about the new features that have been already launched! You can also get early access to our development roadmap and vote on the priority of the features! GL Griveteanu L. Doctor in veterinary medicine Medical Practice Used the software for: 1-2 years ### "The best application" February 11, 2020 5.0 We gave up the written records Pros An application easy to use, the owners receive reminder messages for the following treatments, vaccinations or deworming. Can be accessed from the mobile phone. You can attache any records like blood analysis or any alalysis you do Cons You depend on the netwotk, if the network fail you can't acces the application Review Source Response from Digitail February 17, 2020 We are so happy to hear we helped you transition to a paperless clinic! EC Emese C. Company Director Veterinary Used the software for: Less than 6 months ### "Best PMS ever!" August 12, 2020 5.0 Fantastic - 5 stars all round! Pros I am so happy with the support and the quality of service of Digitail. All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years. Far superior to all the big, faceless companies and can't thank \[SENSITIVE CONTENT HIDDEN\] and his team enough of all they have done for my business. You can't go wrong by choosing this software! Cons Nothing - there is no issues they don't address and they are constantly improving their services. Alternatives considered [RoboVet](https://www.capterra.com/p/152986/RoboVet/)[Jupiter](https://www.capterra.com/p/63608/Jupiter/) Reason for choosing Digitail Best suited my needs Review Source Response from Digitail August 20, 2020 We are so happy to hear this! Thank you very much for your kind words Dr Emese! AB Alexandru B. Vet Veterinary Used the software for: 1-2 years ### "Digitail vet software " February 6, 2020 5.0 Helped with the client database and file management Pros Easy to use, intuitive, easy to acces from anyware Cons No problems so far , the software is under development but bugs or problems are solved fast Review Source Response from Digitail February 10, 2020 Thank you very much Dr Buzdea! You and your team are always providing great feedback and insights. GAN George Andrei N. Doctor Veterinary Used the software for: Less than 6 months ### "The digital age for pets" March 9, 2019 5.0 It's more easy to appoint people and manage many doctors and appointments at once. It's more easy remind people about their animal's needs without being too invasive. More easy to track an animal and have a full history Pros When a costumer is thinking about his pet he posts on Facebook, when he takes a few photos of his pet he posts them on Instagram, but when it comes to his health and wellness he only has a health book. Digitail makes the animal's health easy to manage from your phone. Not only that but for vets makes the connection to the owner more easy and personal without having to sacrifice time. Easy to use tailored for vets needs. Cons Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward Review Source GD Gabriela D. Veterinarian Veterinary Used the software for: 6-12 months ### "Best veterinarian software" March 14, 2019 5.0 I have a great experience with Digitail. We now cand sen alerts and reminders to our owner pacients, we have online acess from unlimeted devices. Pros It made my vet life easier and for my other coleagues too Cons We really don’t have things that we don’t like at it Review Source