# Page 8 | Reputation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Reputation the right Reputation Management solution for you? Explore 184 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167624/Reputation-com/reviews

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Reputation

4.4 (184)

[View alternatives](https://www.capterra.com/p/167624/Reputation-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Reputation

## Showing most helpful reviews

Showing 176-184 of 184 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Manager  
Hospitality  
Used the software for: I used a free trial

### "Good One"

April 23, 2019

4.0

I would love to have a basic version for free

Pros

Everything at a glance what you actually looking for

Cons

Its a bit complicated for the new users and its not free

Review Source

LS

Luke S.  
Client advisor  
Automotive  
Used the software for: 6-12 months

### "Reputation.com"

March 29, 2019

4.0

Pros

Offers the ability to have my customers leave me reviews and rate my performance so I can improve.

Cons

My customers have a hard time getting some of the reviews to work.

Review Source

VR

Verified Reviewer  
Marketing Director  
Real Estate  
Used the software for: 2+ years

### "Good snapshot for brand affinity"

March 29, 2019

4.0

Pros

Ease of use and automation of notifcations

Cons

Hard to dig deeper, would like more analytics to show trends

Review Source

AR

Andrew R.  
Director of Business Intelligence  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Full functionality in helping manage your online reputation"

December 12, 2018

5.0

Pros

One stop shop pulls in all your reviews online from all the major websites and allows you to manage and respond to each review. Software has great reporting and drill down capabilities that make the use of the website very clean.

Cons

They do not partner with any other companies, so it is difficult if you are already partnered with one of their competitors to integrate all of your data into one point.

Review Source

ZP

Zackary P.  
Purchaser  
Automotive  
Used the software for: Less than 6 months

### "Great for somethings "

May 24, 2021

2.0

Pros

Great tool to see all reviews in one place. Very easy to manage.

Cons

Not much interaction options. Felt it was easier to visit the actual site the review was on to respond to reviews.

Review Source

Response from Reputation.com

May 27, 2021

Hi Zackary, thank you for leaving us your thoughts. It looks like we haven't had the opportunity to work with you in the past two years and we would love to show you the amazing updates we've built in the meantime! You can reach out to me directly at csneed@reputation.com and I'd love to help set up a demo!

VR

Verified Reviewer  
HR/Marketing Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very Helpful"

March 29, 2019

5.0

Pros

I love the videos included in the software and the support staff who have always made themselves available. It made the process of learning very easy and accessible.

Cons

I don't like how the ratings section functions. It's sometimes hard to navigate between different clinics for Revere. It's almost like it doesn't want me to switch between applications

Review Source

VR

Verified Reviewer  
SEO Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Need engaged clients who care a lot about reviews in order to make the most of it."

March 29, 2019

3.0

Pros

Seemed easy to use, displayed nicely on the computer and phone.

Cons

It messed up review syndication - for example, it categorized many of the listings wrong, which had a negative impact on client relationships and SEO.

Review Source

PH

Prabh H.  
Sales Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Useful for trying to get reviews"

January 7, 2020

5.0

Pros

It's pretty clean and easy to edit so it works well for what you need

Cons

It doesn't have integration with the google API so the review process can be cumbersome.

Review Source

JF

Jose F.  
Regional Manager  
Real Estate  
Used the software for: Less than 6 months

### "NA"

April 1, 2019

5.0

My rep was very attentive and understood the product to the point where I had very little questions after the presentation.

Pros

NA

Cons

NA

Review Source

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