# Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Samsara the right GPS Tracking solution for you? Explore 1005 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (1005)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Reviews of Samsara

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Effortless setup and daily operation

94% positive reviews out of 160

Most reviewers report ease of use across web and mobile, simplifying setup, management, and daily business tasks.

Frequent software glitches and connectivity problems

65% negative reviews out of 132

Most reviewers report recurring bugs, unreliable app performance, delayed updates, and confusing log edits impacting productivity.

Diego V

Safety, 11 - 50 employees.

"Somethings i don't like is sometimes the backend is a little slow when it comes to certain things like making an edit on a drivers log it will not update immediately sometimes we have to instruct people to log out and log back into the system in order for the changes to be prompted so they can accept them."

Comprehensive fleet tracking platform

95% positive reviews out of 101

Most reviewers describe real-time tracking as reliable, accurate, and essential for fleet visibility and accountability.

Archil M

Dispatcher, 201 - 500 employees.

"The best part of Samsara is the real-time vehicle tracking and the easy-to-use dashboard."

Complex and frustrating billing processes

83% negative reviews out of 58

Most reviewers indicate billing and payment issues include unclear contracts, difficult cancellations, slow support, and unexpected charges.

Daniel N

Vice President COO, 11 - 50 employees.

"The main issue that I have with Samsara is trying to get ahold of anyone for tech support or billing questions,"

Intuitive and modern platform design

94% positive reviews out of 87

Most reviewers find the user interface straightforward, visually appealing, and easy for new users to navigate and learn.

Inaccurate speed alerts and sensitivity

62% negative reviews out of 37

Most reviewers describe speed monitoring as inconsistent, with incorrect speed limits, false alerts, and overly sensitive violation detection.

Scott R

Dispatch and Safety Manager, 51 - 200 employees.

"Our drivers continue to get hit with speeding issues when Samsara is incorrect on the speed in the area."

## Showing most helpful reviews

Showing 1-25 of 1005 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas V.  
Safety and Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara allows to utilize many of our functions in one app and integrates with others"

February 26, 2026

5.0

I came into Samsara having to take over from someone who suddenly left the company. Thanks to Samsara's customer support and training, I was brought up to speed very quickly on the platform and its functions.

Pros

Samsara allows us to track our fleet and mileage and use that information for safety, IFTA, HOS, and other essential functions, all in one place.

Cons

The new AI integration has not been a big help to our services, and I feel like is a distraction when navigating the platform.

Switched from

[EROAD](https://www.capterra.com/p/176956/EROAD/)

I was not here when the switch was made, but everyone seems very happy with Samsara.

Review Source

GM

Gabriel M.  
IT Admin  
Oil & Energy  
Used the software for: 2+ years

### "Great Valuable Service!"

March 12, 2026

5.0

Overall, really do love the cameras, service, and tracking. Don't really have any crazy complaints. Considering getting it for another company also!

Pros

Ability to track trucks and see how long they were at a certain location. Also, being able to see their speed and camera location. Great value for the money! The video quality is very good and it's very easy to use! Really, there aren't all that many bugs or issues either. I've never had to contact customer support!

Cons

Only minor con is sometimes service goes down but not for all that long really. OR sometimes doesn't show me footage but very rare.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Really, it was just not as good or accurate or reliable as we wanted.

Review Source

GG

Gregory G.  
HSE Advisor  
Oil & Energy  
Used the software for: 1-2 years

### "Samsara - Good Product without Customer "

April 24, 2026

3.0

Like I said I believe that Samsara has one of the better platforms for telemetrics, but they want to keep it a secret even from their customers.

Pros

I think they have a very good product. I think their Customer Support is not where it should be. You get small tidbits from them, but it seems they want to make a sale and then the product is shipped. End of the line.

Cons

Customer service or lack there of. I don't believe as a customer that we should have to be totally responsible for installs etc.

Alternatives considered

[IntelliShift](https://www.capterra.com/p/164042/Silent-Passenger/)

Reason for choosing Samsara

Pricing was better at Samsara and terms were better.

Switched from

[Track and Trace](https://www.capterra.com/p/188035/Track-and-Trace/)

We had been with them for a while and we could not keep up with switching out and replacing older devices.

Review Source

JC

Jay C.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best in market, but could use a couple of improvements in customer service"

February 19, 2026

5.0

Our experience with Samsara has been great. Overall it is a great ELD, easy to install, easy to use and very dispatch/driver friendly. I can't imagine there is a better overall product on the market.

Pros

Ease of setup/installation Great Interface - we evaluated several options and none have as nice of a user interface Truck Diagnostics - Get alerts and can see truck codes as they happen. So we can get drivers to a shop and most times have the issues diagnosed. Video footage has cleared our liability from several accidents. Reporting is good - but with all the information they collect it needs to be better. Driver - ease of use - drivers aren't the most tech savvy and we haven't had any drivers have any trouble navigate the app.

Cons

Samsara is a premium price - it gets expensive for small fleets - but the biggest issue is that they continue to come out with features and want to nickel and dime for every feature. The product is already really expensive - quit nickel and diming your loyal customers. Camera Quality is just OK. It captures the major stuff, but you cannot read a license plate on a vehicle driving 10 feet in front of you. Renewals/Licensing - this has to be the worst process of my entire life. The need to fire everyone in this department and start over. It is brutal to try and renew licenses. Customer Service - we have a sales rep, but we need a customer service rep. If we have issues you email/call the help desk. Level 1 can NEVER help and it takes days to get an answer. It would be nice to have a customer service rep to assist with issues.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

We found Samsara to have the best interface, ease of installation and ease of use.

Review Source

JC

Jeffrey C.  
Corporate Director of Radiation Compliance  
Construction  
Used the software for: 1-2 years

### "Samsara Asset Tag performance and capabilities A+"

April 23, 2026

4.0

Overall, it has been great. The national accounts and customer service teams have been quick to respond to our firm's growing needs. I compliment the team to continuously advancing the capabilities of all devices to fill all needs, and some we did not we wanted.

Pros

Customized access controls for those who access the program. The value and options for the program have exceeded expectations.

Cons

When setting up asset tags, having some additional information on set-up do's and don'ts for 760+ units would have saved a lot of correction time.

Alternatives considered

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Reason for choosing Samsara

Longer battery life and no limitations on number of units per location that could be monitored. Mobile App capability where we could provide access to multiple people versus 1 person.

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Needed a solution for tracking assets that was not limited to the total number per office/device and had a battery life longer than 1 year.

Review Source

CD

Camden D.  
Fleet, Warehouse, and Dispatch Manager  
Construction  
Used the software for: 1-2 years

### "Samsara, the future of fleet safety and operations. "

March 16, 2026

5.0

My overall experience with the Samsara Brain and AI camera has been good. My Safety Manager \[sensitive content hidden\] is the primary user for the system. He collects and provides the information he receives for the Samsara system. As our Fleet Manager we use the Fleetio system with the Samsara system.

Pros

I appreciate that the Samsara system works with our auto integrate system by Fleetio. The Samsara Tracking, AI Camera, and Driver Report Card are all great tools and features.

Cons

The tape or adhesive used for the windshield camera mounting comes detached at times from the heat. Mechanics often disconnect the Samsara brain from the OBD port. Drivers often do not plug it back into the port which causes delays in receiving vehicle information.

Alternatives considered

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Reason for choosing Samsara

We had already chosen Fleetio and are also using the Samsara system.

Review Source

JW

Jeff W.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Rasmussen Trucking and Samsara collab"

March 13, 2026

5.0

My overall experience I would say is very satisfactory and I would not want it any other way. Thanks for making Samsara my choice.

Pros

I have had tried multiple products such as Omnitracs, and Samsara. I am 100% Samsara now. It is very reliable and has an overall ease of use. The dashboard is easy to teach drivers, and they pick it up fast. The cameras and the playback video is much easier to see and use vs Netradyne that I have also used in the past. I have had recent help from customer support as well. Their patience and thoroughness is also much appreciated. I also love the having my Fleet Screen up all day to reference where everyone is. Cuts down on calling them constantly to track their eta. Great Product!!

Cons

The only thing I can think I like least is the expense of each user option attached to the Samsara products. I wish it was a little cheaper to entice me to use all of the applications offered. It adds up fast with a large fleet.

Alternatives considered

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Reason for choosing Samsara

Ease of use and driver compatibility makes Samsara a superior product.

Review Source

BF

Brandon F.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "PHB Review"

March 15, 2026

5.0

Overall very satisfied. I’ve had good support with \[sensitive content hidden\] and he’s a very good communicator. We’ve had the privilege of trying out equipment tracking but have not yet been able to capitalize on that. I think this may be something we pursue more of in the near future if proven to be beneficial

Pros

The product is simple to use and has excellent live updates. The cameras have been a huge benefit for us with live access and video replays.

Cons

There are a lot of things that can be done with this product but for my position the simpler the better. Our company is extremely old school so integrating new people can be intimidating

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

We felt like the support was there and it’s simpler. It seems to be compatible with maintainX that we are trying to integrate as well

Switched from

[LiveViewGPS Tracking](https://www.capterra.com/p/101233/LiveTrac/)

Live movement with direct alerts for incidents. Being able to set yard boundaries and send truck locations to foreman. Cameras and overall security I feel with our trucks on the road

Review Source

JS

Jen S.  
Transportation Manager  
Oil & Energy  
Used the software for: 2+ years

### "Samsara has increased efficiency and transparency in operations"

March 13, 2026

5.0

Samsara have given us more transparency into our operations and a better way to communicate and coach drivers. It has allowed coaching to be more timely and for us to be able to make it a positive for drivers. It also gives great feedback we can use for positive reinforcement for our drivers as well.

Pros

Full integration of GPS/Camera's and Safety. Additional features like commercial GPS and integrated forms allow for operational efficiencies.

Cons

Samsara continues to add features, and it can be hard to keep up with. Most features are beneficial and the platform is simple enough for our less-tech savvy drivers to still figure out.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Recommendations from other companies and overall product.

Switched from

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)[Meridian for RFP Analysis](https://www.capterra.com/p/137002/Meridian-for-RFP-Analysis/)

Both lacked functionality and did not enhance our operation. Both were less user friendly and required more time to do the same tasks as Samsara.

Review Source

GW

George W.  
VP of Operations  
Construction  
Used the software for: 2+ years

### "5 Stars for Samsara! "

March 13, 2026

5.0

Our overall experience with Samsara is has been excellent. The ease of use, the insight into the vehicle health has been valuable

Pros

We love the ease of use and tracking abilities. Also enjoy how Samsara give us clarity and control over operations. It brings everything—vehicles, equipment, and field activity—into one simple platform so I can see what’s happening in real time. The live GPS tracking, safety insights, and reporting help me make faster decisions and keep our team accountable. I also appreciate how easy it is to use; the dashboards are clean and the data is actionable without being overwhelming. Most importantly, it helps improve safety and efficiency at the same time, which protects our people, our vehicles, and ultimately helps our business run smarter every day.

Cons

Frustrating at times is the app will sign you and sign you back in very often. When you are in the field and need to see where an asset is quickly it can be frustrating to have to log back in.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Verizon's system was not easy to use and expensive

Review Source

EA

Eric A.  
System Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Frictionless"

March 2, 2026

5.0

Frictionless. We are a small company and Samsara provides more data than we can actually use, but I prefer that to putting up with some of the other systems that we have looked at.

Pros

The user interface is elegant and intuitive. I rarely have to refer to the documentation to figure out how something works. All of the information that needs to be together is displayed together and links to related data. The customer support techs almost always know what I am talking about and what they are talking about. The vehicle tracking is practically real time. Trucks added to the fleet are set to expire at the same time as the original contract.

Cons

Their focus is on developing new advanced features and much less on polishing the existing (quite good) features.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

It is an all around superior product to most of the alternatives and our ownership only trusts Verizon for cellular communication (Motive uses AT&T)

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Hardware reliability, ease of use, cost, position update frequency, added functionality.

Review Source

RR

Rick R.  
Fleet Manager  
Wholesale  
Used the software for: 2+ years

### "Overall ease with a few issues"

March 3, 2026

4.0

experience overall is positive. Sales staff is willing to help with needed steps to navigate through the system.

Pros

Ease of use, the format of the display is easy to navigate through most of the options available. Videos are available for basic use.

Cons

customer support will send you videos to fix an issue sometimes not related to your experience. You will have to be very specific on your issues and sometime you have to repeat your issue statement.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Samsara

Availability to add and view more camera angles

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

one program for all needs. Original product, i had to login to 2 different sights.

Review Source

RW

Rodney W.  
Transportation Administration  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transportation Administrator"

December 10, 2025

5.0

It has been amazing from the moment we switched. I have very high expectations for what the future will hold.

Pros

Works all the time, Accurate location, Very progressive company bringing many new and updated features. Dashboard is very user friendly. Videos response time is Amazing.

Cons

I don't have any dislikes. If I have an issue they are quick to resolve it and usually show me how to do it.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Better feeling with the people. Products seemed about the same

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

To have better and more services, to have better tech support.

Review Source

RW

Russ W.  
Fleet Project Manager  
Chemicals  
Used the software for: 1-2 years

### "Industrial Oils Unlimited Review of Samsara "

October 24, 2025

5.0

Incredible form the platform we came from! \[sensitive content hidden\] our rep is awesome, again the system continues to get enhanced and more user friendly!

Pros

It works, its compliant, its easy to use. The system evolves and gets better. Easy to contact support when needed!

Cons

In some cases, the support team doesn't understand your need, also we need to get a list of known bugs before we call, example we can't get rid of the Spanish speaking trainings and the system will assign them to drivers that don't speak Spanish.

Alternatives considered

[Encompass](https://www.capterra.com/p/135344/Encompass/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)[OneView](https://www.capterra.com/p/153480/OneView/)

Reason for choosing Samsara

Just checked more boxes vs the other providers

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

System functionality did not meet our expectations

Review Source

DM

Destanee M.  
Compliance Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Reliable, Insightful, and Critical for Fleet Safety"

July 23, 2025

5.0

Samsara has been a key tool in elevating accountability and operational standards across our branches. We’ve seen real improvements in driving behavior and vehicle tracking. The platform helps us stay proactive with maintenance and compliance, and support from their team has been responsive whenever issues arise.

Pros

Samsara has transformed our fleet oversight. The driver scorecards, real-time alerts, and HD camera footage have significantly improved our safety culture. I appreciate the ease of use, intuitive dashboard, and how quickly I can pull up safety or maintenance data when coaching drivers or reviewing incidents.

Cons

The platform can be overwhelming at first due to the depth of features and data. It takes time to train managers and field staff to fully understand how to use the system effectively.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

We switched from Azuga because the platform consistently underperformed. We experienced frequent delays, inaccurate tracking, limited functionality, and poor customer support. It simply didn’t meet the needs of our growing fleet or safety standards.

Review Source

IN

Igor N.  
Director of Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best transportation solution available!"

December 22, 2025

5.0

We have been using Samsara for the past 6 years, and came through some harsh times together. This guys are willing to go extra mile to ensure overall satisfaction!

Pros

Samsara is way beyond the telematic partner, providing comprehensive 360 degree solution to our business.

Cons

It might be a little bit pricey at the beginning but once you get into it, you will figure out how to optimize cost and ROI

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

3G sunset, and had to switch over to newer version of equipment. BYO Device was a deal breaker for transition.

Review Source

AG

Abe G.  
Safety and Compliance Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara - A Solid Option for Tracking Your Fleet"

December 4, 2025

4.0

Overall can't complain too much. I like them for the reasons i already mentioned and I dislike them mainly for the one reason I mentioned.

Pros

It is easy to install in each truck. Also, customer support is usually pretty decent. The constant updates are pretty solid.

Cons

I liked that they made a place to track driver and certifications. I guess people started to use it so like any company I know, they decided to turn it into another separate subscription. As if paying 1000s already wasn't enough for our company, if we want to use this document tracker, we need to pay more - not cool.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Verizon was absolute trash. Terrible install process and garbage UI. What a dumb company. Also they were not regulated in Canada when it became mandatory. Man, what a bad decision on my company's part (I wasn't around at the time ;)

Review Source

LS

Lawrence S.  
Safety and compliance manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Powerful safety tool, limited by administrative complexity "

April 6, 2026

5.0

Overall, Samsara is a powerful platform with strong tracking, safety monitoring, and video capabilities. The performance is solid, and the tracking data is dependable. However, it requires time and experience to fully understand and configure properly. Customer support and documentation are helpful, but due to the complexity of the system, there is still a reliance on trial and error to learn the platform. Once dialed in, it can be very effective—but the initial experience on the administrative side could be significantly improved.

Pros

Samsara provides strong visibility into driver behavior, tracking, and overall fleet safety. The GPS tracking and trip data are reliable, and the ability to review video footage tied to events is one of the most valuable features—it allows for accurate validation instead of guessing what happened. From the driver side, the app is straightforward and easy to use, which helps with adoption. Once the system is properly configured, it becomes a powerful tool for identifying trends, managing risk, and improving accountability across the fleet.

Cons

The administrative side is not very user-friendly and has a steep learning curve. Key features are difficult to find, and the navigation between dashboards, safety inbox, coaching, and driver profiles is not intuitive. There is also confusion around how settings (like speeding thresholds and sensitivity) impact driver safety scores. Without proper setup, the system can generate excessive alerts that require manual filtering, which is time-consuming. Occasionally, the platform feels inconsistent in how data is presented, and it can take extra steps to locate specific events or reports.

Review Source

MM

Madelyn M.  
Admin  
Farming  
Used the software for: 2+ years

### "Samsara is awesome!"

April 20, 2026

5.0

Overall, we like Samsara. The updates that are continuously happening make Samsara really reliable. We also love the weather addition to the dashboard.

Pros

The best part of Samsara is being able to track our trucks in real time. We also like that you can send real-time tracking to customers, and they can easily access and track the trucks.

Cons

On the billing end, it is difficult to match your assigned asset number with the corresponding Samsara units.

Review Source

SM

Sam M.  
safety manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "safety manager "

March 5, 2026

4.0

In general, we are satisfied, and we do believe Samsara can improve many things to attract even more customers. Would I recommend them? Yes. But would everyone accept it right away? I’m not sure I’d have to be a pretty good salesman.

Pros

I like a lot of things about Samsara, the customer support, the accuracy, the features, and the cameras. The cameras could still be improved, but overall I’m happy with the system.

Cons

I don’t really like the constant updates that slow things down, or the new features that show up without a clear explanation and often aren’t needed. The payment process is also a bit unclear. There are good things, but there’s definitely room for improvement. The IFTA reports could definitely be improved, as well as better control over speeding. I also want to mention the updates the data connection is limited, and with weekly updates this often causes incorrect hour calculations for drivers. When it comes to hours, this is a real issue, especially because Samsara is considered one of the best ELD devices in the USA, and my company uses it mainly because the logs cannot be edited. Because of that, Samsara should improve its services and make things easier for drivers, not force them to do “math problems” just to guess how many hours they will have. And with constant updates, there’s always a risk that the logbook won’t work the way it should.

Review Source

AJ

Aakash J.  
Dispatch Associate  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Reliable, User-Friendly Logistics Management with Room for Optimization"

May 1, 2026

5.0

I have logistics experience and have used many tracking tools, but Samsara stands out for its ease of use, value, and accurate ETAs. Its professional support and intuitive UI simplify log, employee, and payroll management. Despite occasional bugs, my overall experience remains highly positive, with room for further software optimization.

Pros

I’ve been in the logistics industry for quite some time and have used several tracking tools. Samsara stands out as one of the easiest to use and offers great value for money. I particularly enjoy tracking on Samsara because it provides accurate ETAs. Their customer support team is highly professional and resolves issues quickly. It’s a great tool for managing logs, and the UI is excellent for handling employee and payroll management as well.

Cons

Occasionally, I encounter some bugs and issues, but overall the experience has been great. Samsara could further improve by optimizing their software for even better performance.

Review Source

DK

Dwayne K.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Powerful data at my fingertips"

April 9, 2026

5.0

This platform has become a one-stop shop for most of my driver/truck related tasks. The data available for helping me build a strong safety culture is top notch. In addition to video snips that I can review with drivers, I am able to deep dive so many different factors (speed, accelerator on/off, etc) and supply so many hard data points to the drivers and help them see exactly what happened and why. In addition, the videos and data help me fairly dismiss an event when we find something triggered for the "right" reasons, which protects their safety scores. Example...a harsh brake event because a deer ran out in front of the driver. Harsh braking was the correct action. From an administrative perspective, reviewing DVIRs, HOS, driver efficiency, etc is easy and seamless. The menu layouts are well organized and intuitive. The system reacts quickly to my clicks with very little load time. The overview of my fleet is used daily to quickly allow me to see where my drivers are at any time. Trucks are often passed from driver to driver and the ability to make timing judgements based on where they are has been invaluable. The system is very easy to learn and there are many short training videos to help walk you through everything.

Pros

One stop shop. I find myself getting so many things accomplished with Samsara. It is smooth, quick and intuitive.

Cons

It would be nice if I had the ability to create a custom dashboard or home page that would have the things I want to see every time I open the platform.

Review Source

KA

Kevin A.  
Director of Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Director of Safety"

April 27, 2026

5.0

In today's litigious climate, the Samsara system allows drivers to be "hypersafe". This coaching technology is the only thing that is going to save the transportation industry. Each year, insurance rates continue to go up as does the number of lawsuits filed against carriers.

Pros

The AI Following Distance has made this system the ultimate Safety System. The Following Distance information that is captured along with Speeding, Harsh Brakes, Rolling Stops, and Lane Change Departures allows an organization to identify risk with their drivers. Thus, allowing drivers to be coached on safe driving habits.

Cons

Not having a paper log app option. The scoring system should use GPS speed to capture the vehicle speed for the scoring system. The Samsara speed is often incorrect.

Review Source

BW

Bryan W.  
Director of Supply  
Retail  
Used the software for: 6-12 months

### "Director of Supply"

April 14, 2026

5.0

I am impressed with Samsara to this point. We are currently looking to enhance our efficiencies by looking into the routing using Samsara. The reporting and tracking has giving us the tools necessary to see where our efforts need to be placed to be more efficient.

Pros

I really like the ease of use and the reports. We are really using the reports to assist us with tracking, performance, and efficiency. The value we currently gain has given us insights into the truck and driver performances. The support we receive has been tremendous. We have had questions and a couple issues that were resolved quickly and the first time.

Cons

Prior to the latest updates, In would have said the need to have one place to look at critical information. With the latest webinar, you have created one screen that provides the necessary information needed. It was a great update.

Review Source

JT

Julia T.  
CUSTOMER SERVICE MANAGER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara is great "

March 13, 2026

5.0

My experience with Samsara has been great. It is easy to use. The camera and videos are great option to have also. We are able to see where our drivers are at all times.

Pros

What I like most about Samsara is the accurate tracking on our trucks and trailers. It is a must have for our company.

Cons

Samsara will occasionally glitch but it does not take long for it to correct itself. Sometimes there is a small delay in tracking.

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