# Heymarket Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Heymarket Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/167436/Heymarket --- # Heymarket Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heymarket ## What is Heymarket? Heymarket is a secure business text messaging platform that empowers your team to expand your marketing reach, close more sales, and create personalized conversations with customers. Send and receive messages on SMS, MMS, Facebook and Instagram Messenger, WhatsApp, Apple Messages for Business, Google's Business Messages, and web chat. Integrate with your CRM and apps: Text from Salesforce, HubSpot, Microsoft Teams, Slack, Shopify, and more on our SOC 2 Type 2 and HIPAA compliant platform. ## What is Heymarket used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 47 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $31 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heymarket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.heymarket.com&name=Heymarket) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heymarket 4.5 (47) VS. [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting Price $31 Per User, Per Month Starting Price $29 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (47) Ease Of Use 4.8 (268) Value For Money 4.2 (45) Value For Money 4.7 (249) Customer Service 4.5 (43) Customer Service 4.9 (255) ## Heymarket alternatives [4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167436/Heymarket/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Texting 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Third-Party Integrations 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Contact Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 2-Way Messaging 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time API 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Autoresponders 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Heymarket 51 features Send and receive text messages to communicate with clients or prospects in real-time Define levels of authorization for access to specific files or systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Intended to be used by insurers Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Enable custom polls/voting to facilitate decision-making or increase engagement Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Send individual or bulk text messages at predetermined times Group leads or contacts based on their specific characteristics Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and manage surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (47) 4.3 Based on 47 reviews ## Pricing Value for money 4.2 (45) Free Trial [View pricing plan details](https://www.capterra.com/p/167436/Heymarket/pricing/) Standard $31.00 Per User,Per Month It includes: - 2 way messaging - Shared inbox - Conversation management - Unlimited contacts - Templates and tags - Basic reporting - HubSpot integration Plus $56.00 Per User,Per Month It includes: - Lists and campaigns - Automations - Advanced reporting and analytics - HubSpot and other integrations (except Salesforce) Pro $82.00 Per User,Per Month It includes: - Access to API - Advanced administration and security - Salesforce Add-on Available at $7.50 per user, per month Value for money 4.2 (45) 4.2 Based on 45 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (43) 4.5 Based on 43 reviews ## User reviews Overall rating 4.5 Based on 47 reviews Filter by rating 5(28) 4(16) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User MARKETER Marketing and Advertising ### " HEY MARKET REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2025 Heymarket enhanced my customer engagement through collaboration, avoiding duplicate replies. Custom bulk messaging improved client interaction. While some advanced features and pricing had limitations, it was reliable and time-saving overall. Pros Generally, I appreciated that Heymarket made it very simple and easy for my team to communicate with customers. The benefit of shared inboxes is that everyone in my team was able to stay connected and we weren't getting in one another's way. I liked being able to create message templates and patronizable tools to help us respond quicker without sounding robotic. Additionally, integrating the system with our CRM was advantageous in tracking the communication between our customer and our team. Heymarket made it easier for us to work smarter not harder. Cons What I didn't like about Heymarket was that some of the more advanced automation and integration features were included in the higher-tier plans, plus the message sync between platforms sometimes had lag, especially during high-volume times. In addition, the interface is generally intuitive but at times creating and customizing work flows, or templates felt limited unless you had technical knowledge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nathan T. Sales rep Insurance ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 13, 2025 Over all i had a good experience and i would recommend this product to others that need an sms service. Pros The most important pros for me are the automated texts, shared inbox, as well as the crm integrations. Cons It has limited voice support since its primarily sms focused. It can also be a little difficult for new users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Meredith M. Vet Tech, Practice Manager and Receptionist Veterinary ### "Great for texting only" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 April 26, 2025 HM was the first texting app i have ever used. It was easy to use. For the price there are other options that do more. Pros Heymarket ia good for just texting. You are aboe to schedule messages to clients in bulk or just a specific client. You can make templates to manually send out. Cons It is only a texting service and does not integrate with our PMS. Also started censoring our medical terminology and.medication names. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Digital marketing manager Market Research ### "Reliable and efficient SMS platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2025 Great business texting tool with strong automation. Pros Easy-to-use interface with excellent team collaboration. Cons Limited integrations compared to some competitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Maria U. Customer Support Manager Management Consulting ### "My Experience With Heymarket" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 2, 2025 Pros I like that we can use Heymarket to send mass business messages to our clients. Heymarket allows lots of customization options. It is a great SMS Marketing solution. Cons No flaws with Heymarket. All features works effectively. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Maud G. Digital Marketing & Communications Manager Financial Services ### "Everything you need for your marketing process in one package!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2022 Pros It offers many tools for the most effective execution of the marketing process. We have achieved a lot in terms of marketing and follow-up. Cons I am very impressed with this platform. I didn't see any downsides. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andrew M. Staff Team Leader Telecommunications ### "SMS Hey Market review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 11, 2022 Our overall experience has been good, but I'm pretty sure it could be better. Some agents has reported not been able to login from ZD, they need to send SMS directly from the web page. Pros We like that it's an easy SMS App, also the integration with ZD, we can set up templates and use the same one for automated messages like collections or surveys, which is great! Cons The App fails with some Zapier time zone automation to send messages, also, and one of the things we don't like is that, sometimes, Login in ZD using the Hey Market is giving us some issues, and instead of sending SMS through ZD we need to it over the webpage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sean S. Owner Photography ### "Former Heymarket User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 9, 2021 Overall Heymarket does texting really well, but I wouldn't say its a one stop for marketing needs. It's pleasantly laid out and very easy to pick up for a less tech savvy person. Overall a good product, but lacking in some features like automatic campaigns. I had to pair it with Zapier in order to automate things and I wish it was just already there. Pros It had a really clean interface. Templates were easy to create and use. It was really easy to toggle between multiple numbers if you had them. I had two phone numbers when I was using it. It seemed like normal texting to me and I could access it on my phone or on my laptop easily. It worked very well for texting customers. Cons I wish it had had automatic texting features. I switched to Marketsurge because it had automated campaigns. I just feel like there are options at a similar price that offer more than Heymarket. I also had some issues with the app loading up early on, but they fixed those before I switched. Overall it was just a little expensive for the feature set. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Antoine A. Digital Manager Construction ### "Meet the expectations!" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 10, 2021 I was surprised by the low cost of the software. Pros The software UX is amazing. Been able to implement logic based on response is truly mind-blowing! Cons The integration with my CRM HubSpot isn't the best. Workflow options are very limited. Wish i could use the responses store on the profile in my CRM workflows. Alternatives considered [Aloware](https://www.capterra.com/p/179188/Aloware/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Chuck W. business coach Real Estate ### "Stay Connected via Text" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 7, 2020 Overall I was very pleased and will suggest it to those that I feel it will be a fit for. Pros With ease I was able to communicate with my associates as a group they were categorized in or the whole roster. Quick and easy ! Cons I was needing a product that I could use unlimitedly and with Heymarket, the cost is based on your useage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167436/Heymarket/reviews/) Popular comparisons [SlickText vs Heymarket](https://www.capterra.com/compare/155430-167436/SlickText-com-vs-Heymarket)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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