# eRentPayment Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eRentPayment Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/167346/eRentPayment --- # eRentPayment Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 11, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eRentPayment ## What is eRentPayment? eRentPayment allows you to collect rent online through one-time or recurring payments so you no longer have to deal with receiving paper checks. You can customize your own online application and run background checks on potential applicants at no cost to you. We also offer expense tracking, maintenance requests, automated payment reminders, automatic late fees, payment requests (invoices), and credit reporting to distinguish your property to potential tenants. ## What is eRentPayment used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eRentPayment?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.erentpayment.com/&name=eRentPayment) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eRentPayment 3.0 (11) VS. [4.8 (704)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting Price $10 Other, Per Month Starting Price $69 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (11) Ease Of Use 4.7 (704) Value For Money 3.0 (11) Value For Money 4.7 (679) Customer Service 2.4 (10) Customer Service 4.8 (689) ## eRentPayment alternatives [4.6 (602)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $15.00 Per User, Per Month Highest Rated [4.9 (503)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/167346/eRentPayment/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Background Screening Researching and validating a person's criminal, educational, job or financial records Billing & Invoicing Create, manage, and send invoices or bills to customers Credit Check Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics eRentPayment 31 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Assembly of graphs and charts for visualizing and tracking statistics/metrics Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Specialized for organizations who focus on residential projects Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Manage, maintain and track the performance of assets and equipment Access the system via a mobile application Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Get Advice We can help you find the software with the features you need. Features 3.7 (11) 3.7 Based on 11 reviews ## Pricing Value for money 3.0 (11) Basic $10.00 Other,Per Month Value for money 3.0 (11) 3.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.4 (10) 2.4 Based on 10 reviews ## User reviews Overall rating 3.0 Based on 11 reviews Filter by rating 5(5) 4(0) 3(1) 2(0) 1(5) Mentioned topic Sorted by most recent KM Kelly M. Landlord Real Estate ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 21, 2021 Overall good. They had a problem with one of their vendors causing no payments. Though it was a big problem, they did make good on things, so I did not lose anything. Pros Have used for several years. It is very afordable and pretty easy to setup. Keeps track of payments and does apply late fees in a few different ways. Cons Would like there to be notifications if tenenat is past due. I'd like some more modern features, like a phone app for me and my tenents. I wish there was some way to ensure payments submitted actually were guarauteed. I have had tenants submit payments, but then by the time the ACH payment is debited from their account, they had other payments come in causing my payment to be rejected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2021 Thank you very much Kelly! Lee S. Managing Partner Real Estate ### "Easy to Use Rent Payment Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2020 It's worked well for me. Most tenants are savvy enough to understand how to send a payment. Autodraft is a nice option as well. Pros Easy to use portal for tenants to pay their rent. Payment processing is very reasonable. If you have a single property, the basic plan allows you to select who pays the processing fee. As a property manage you pay it, but it's priced right. Cons Really not a lot of cons here. It's a nice portal tool for landlords and small property managers. If you want something that integrates into your PMS, look elsewhere. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2020 Thank you very much, we appreciate your review! TW TEYANNA W. Landlord Real Estate ### "DO NOT USE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 4, 2019 Did not receive a rent payment made by tenant in October 2017, and have not heard from the company since. Pros It was easy to set up and use until October, 2017 Cons There is no guarantee that you will actually receive a rent payment that your tenant makes through this system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kathy B. Owner Real Estate ### "Great for 1-2 Property Landlords" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 30, 2018 I've been using eRentPayment for 3 years without any problems. Super easy for tenants to get set up, and I have the option of paying for its use or letting tenants pay for it. I pay because I want them to use it and I give a discount on rent for automatic payments. Tenants like that they get to boost their credit ratings in the process. Pros It's extremely to set up and use. Tenants also like that I'm able to let their rent payments get reported to the credit bureau. This helps me appeal to better tenants. Cons It doesn't allow tenants to make repair requests online. Also, I don't mind it, but there is a delay of several days between the date payment is due from the tenant and the day it hits my bank account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2018 Hello Kathy, We do allow maintenance requests to be submitted using the Requests section. Please let us know if you have any questions. JH JOHN H. OWNER OF RENTAL HOMES Real Estate ### "STAY AWAY FROM THEM....RENT TAKEN IN OCTOBER 2017 AND CUSTOMER SERVICE WON'T RESPOND!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 30, 2018 Pros Ease of use for students paying rent. Not so many "pros" since they took my money and never responded. Cons Takes WAY TOO LONG to receive deposits into our bank account. Customer service is doesn't exist....after rent money lost (taken by bankrupt processor) erentpayment customer service never responded to emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH George H. Risk Management Analyst ### "eRentPayment used a 3rd party payment processing vendor that went bankrupt." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 13, 2018 Pros Simple app...It worked fine for the 1.5 years that we used it. Unfortunately, they did not properly assess the risks involved with using a vendor to handle the rent payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark P. Real Estate Salesperson ### "Service was okay while using them. Lost money because of their bad business decisions." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 26, 2018 Pros During use they had a simple system that collected payments and processed for a reasonable fee. Easy to set up accounts Cons Lost thousands of dollars from their mistake. Failure to communicate in a timely manner losing millions of customers dollars. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Curt M. Rental Owner / Manager ### "This business quit depositing rent into landlords' accounts, leaving people unpaid." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 19, 2017 It worked well until the owner left with everyone's money. Cons The communication has been horrible. It collected rents from tenants but didn't distribute to landlords (Oct 2017). Many are left hanging for much much more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Real Estate Investor Real Estate ### "Great until Oct 2017 when I didn't my rent from them. Class action suit " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 19, 2017 Pros Ability to block partial payments and charge late fees and prevent from being submitted without the late fee. Cons As of Oct 13 they have held nearly millions in rents due to Landlords. They have scarcely communicated and their story keeps changing. Look on their Facebook page for updates if they haven't taken it down yet. Look for the closed ERentPayment discussion group to find out more details and what you can do to get your money back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Portland area Real Estate Broker Real Estate ### "Ideal system for managing rental payments- hands free. Never "lost in the mail"." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2017 Keeps accurate records and deposits rents directly to the rental account without me having to be involved. Pros complete record of tenant deposits, (date/time/amount/purpose/late fees/ other charges). Both landlord and tenant have immediate access and that removes all confusion with regard to payments made, received, or due. Plus, it's very inexpensive! Cons I suppose getting access to the money in one day, vs 3 days would be nice... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167346/eRentPayment/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)