# Intellum Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Intellum Platform the right Mobile Learning solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/16720/Exceed/reviews

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Intellum Platform

4.6 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Intellum Platform

Ease of use

4.5

Customer Service

4.6

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jim C.  
Director, Partner Education  
Marketing and Advertising  
Used the software for: 2+ years

### "A powerful business tool that cam be up and running quickly"

January 8, 2021

5.0

We are working to turn scaled education into a business lever for partner loyalty and growth. Intellum "gets" what this means and have helped us to achieve these goals.

Pros

The Intellum team understands our business, our audience, and helps us configure the tool in a way that's focused on our business objectives.

Cons

It would be helpful if the product offered native report visualizations.

Alternatives considered

[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)

Reason for choosing Intellum Platform

The decision came down to who understood our audience and our objectives, it was Intellum, hands down.

Review Source

YK

Yasar K.  
Product  
Arts and Crafts  
Used the software for: 2+ years

### " Intellum platform is Very good platform for business "

October 1, 2023

5.0

I found this platform very good and it benefited me a lot, I request more friends to benefit from this platform.

Pros

Because this is very good and informative platform I read and learned a lot from this good

Cons

As I said, it is a very good platform, but the world is currently moving forward in science and technology. In the sector, therefore, they also have to further improve this platform

Review Source

KK

Kaloyan K.  
TSE, Lead  
Computer Software  
Used the software for: 1-2 years

### "Needs to go a long way in order to meet its enterprise price tag"

January 10, 2020

3.0

Pros

\- It is easy to do simple tasks. - Has the basic features and functionalities.

Cons

\- The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks. - The system has really poor file management capabilities and interface. - The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

Review Source

Brittany A B.  
Sr. Director, Head of Enablement  
Consumer Services  
Used the software for: 2+ years

### "Customization Capabilities Offer A Big Opportunity"

February 11, 2021

5.0

Pros

We initially brought Intellum in to support our Sales and Support functions of the business (orgs with the "heaviest" training needs). What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs. We've connected the platform to our BI platform to drill into reporting and measure impact, and we've connected it with various other systems to gamify learning and present training opportunities to the right people, at the right time. This may be a burden for teams or orgs looking for something that offers more basic functionality in these areas, but in our experience, the upside of being able to customize and marry systems together brings even more value to the tool internally.

Cons

We've had some challenges with administration as we've extended usage across the business. Namely, controlling access/permissioning so people weren't making content available to the wrong groups of individuals. It's also a bit of a headache to do any bulk updating of content, but it can be done. Their support team did work with us over the course of a few quarter to prioritize some changes that allowed us to clean this up on our end and ensure a tighter grip on content management.

Review Source

Troy A.  
Manager, Knowledge Platform's TILs  
Marketing and Advertising  
Used the software for: 2+ years

### "Stands above the grey"

June 7, 2019

5.0

We solved custom success training. The external market is a hard space to solve for and there are even fewer platforms that are up for the tasks needed to be success in deploying to a immense audience with different needs.

Pros

Intellum is constantly evolving their product getting head industry trend or driving them.

Cons

The thing the makes them great is also a burden you have to stay on top of the changes but if you do the amount of impact you can drive is amazing.

Review Source

TZ

Tim Z.  
Business Development Analyst  
Automotive  
Used the software for: 6-12 months

### "Intellum Platform"

October 27, 2020

4.0

Intellum helps us get content out to retailers that sell our product, to ensure they are representing our brand and products well. It lets business users easily track thousands of retailers to ensure all are in compliance with required training agreements.

Pros

Integration with SSO was easy and painless. Setting up and managing courses is easy for business users.

Cons

Being a platform product, some aspects are less customizable that we would like them to be.

Reason for choosing Intellum Platform

Ease of setup, use by other high-profile corporations

Review Source

NH

Nicole H.  
Learning and Development  
  
Used the software for: 2+ years

### "Great, simple platform "

May 2, 2018

5.0

Pros

As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons

Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

Review Source

SM

Santino M.  
Student  
Education Management  
Used the software for: 6-12 months

### "Intellium Platform Review"

May 26, 2022

5.0

Pros

A constantly evolving software with excellent features. Very easy to complete most basic tasks. The ability to work across platforms makes this tool a very valuable asset.

Cons

No major issues have been experienced with the software so far

Review Source

AM

Amanda M.  
Head of partner program  
Marketing and Advertising  
Used the software for: 1-2 years

### "Strong LMS for customer training, great account support"

December 21, 2020

5.0

Intellum has allowed us to scale our customer training quickly. We launched an academy with 7 hours of content that received high user ratings and won several industry awards.

Pros

Their team provided hands-on onboarding, making it easy to get started. We appreciated both how secure and customizable the platform is, which allowed us to design nearly every essential component, from use of our logo, fonts, colors, icons and more. They also have great thought leadership resources on scaling learning and a helpful user conference.

Cons

We had some challenges integrating our product with Intellum. It was resolved, and we had a unique set up, but in hindsight would have walked through the integration approach more explicitly with them upfront. There could also be more flexibility in displaying and segmenting content.

Review Source

Kayla C.  
Talent and Client Experience Specialist  
Entertainment  
Used the software for: Less than 6 months

### "Exceed Beginnings"

November 29, 2017

4.0

Pros

Great customer support through Intellum for the Exceed software. Admin articles are easy to follow if you find what you are looking for in their Help Desk functionality or work with a support representative. Easy to navigate and understand. There are multiple testing options, in a staging environment and in a specific branding organization in production, which is key!

Cons

Not fully developed in terms of having various options. Can customize to a certain extent. Only offers reporting, no dashboards or analytics currently.

Review Source

Brenda C.  
System Engineer  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent choice"

April 1, 2018

5.0

Pros

I really liked having chosen Exceed, their services have been the best and their quality in dealing with the client is magnificent, I do not regret having worked with them.

Cons

I really do not have any complaints about this company, on the contrary, I highly recommend it, it is difficult to find companies that are as attentive and efficient. I hope to come back soon.

Review Source

Jeniriana R.  
System Engineer  
  
Used the software for: Less than 6 months

### "Amazing company"

March 22, 2018

5.0

Pros

My company is constantly developing, we are always in search of what makes us innovate. In this way I met Intellum, trained my employees with new creative learning, as well as allowing them to learn monetization strategies. I recommend Intellum because it improves the creative perspective of tired workers of the same.

Cons

I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

Review Source

CK

Craig K.  
Dealer Operations Manager  
Automotive  
Used the software for: 6-12 months

### "Lots of features, easy to use, nothing better"

July 27, 2020

5.0

Most excellent.

Pros

Super clean and robust interface for both creating, organizing, and interacting with content

Cons

Sometimes it's not completely clear how to accomplish what you're trying to do. But their support is excellent so a quick phone call resolves any issues.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the best mobile friends LMS solution"

December 17, 2019

4.0

Exceed is one of the few tools we use it in our e-learning projects. Exceed is really a wonderful tool.

Pros

Seamless integration with leading HR software's Capability of adding TEDTalks along with other video/audio files makes this a unique tool

Cons

Exceed is quite suitable for enterprise level customers due to its cost. Though, it is bit pricey compared to its rivals, it was as promised.

Review Source

MN

Michael N.  
Training & Development Coordinator  
  
Used the software for:

### "Intellum's Exceed in Review - ProTrans International Inc."

April 24, 2013

4.0

This systems overall use and capabilities measure in what we would consider an industry leader. We went through numerous LMS systems before deciding on Exceed and found that Exceed could do everything any other system could do, and more. We would give the system a 9/10 on our rating scale.

Pros

The ease of use of the system is great. Hardly any training needed to be able to manage this system from an HR & Training standpoint. Customer support on any issues has been great. We have had the same representative the whole time, and they have remained in constant contact during the process.

Cons

If I would have to pick out one thing that we considered a "Con" as a part of the system, it would be the destruction of users. In the beginning of our purchase, we created several test dummy accounts to work within the system before going live. We have since marked them as inactive users, but can't completely remove them from the system. We are aware this is for record purposes, but would be nice to remove the accounts labeled "Test Test" or "John Doe".

Review Source

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